Michael Franks Liverpool One

33a Strand Street, Liverpool, Merseyside, L18LT

About us

Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.

Read more...

Opening hours

Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 20:00
Friday 10:00 - 20:00
Saturday 09:00 - 17:30
Sunday Closed

Services

Hair

Reviews

4.90
1,876 verified reviews
Service
Value
Result
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Atmosphere
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Michael Franks_Liverpool

Katia Cugat
21st Jul 2018
Team Member: Amy
4.5
Appointment verified by SaloniQ Software

Professional and at good price. Excellent service.

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Value
Result
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Amazing

Rebecca
12th Jul 2018
Team Member: Amy
5.0
Appointment verified by SALONGENIUS Software

Brilliant service, amazing hair cut, value for money. The products used on my hair really made a difference, my hair is still in better condition having washed it several times since my appointment. Unfortunately not from Liverpool, but I will definitely make another appointment if/when I return!

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Pleasure as always

Jemma Mills-Burns
7th Jul 2018
Team Member: Samuel
5.0
Appointment verified by SALONGENIUS Software

So happy with my colour, can really see the difference in my hair and how healthy it is since I started coming to Michael Franks. Thank you ????

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1st Visit

Lindsey Hanlon-Green
6th Jul 2018
Team Member: Samuel
5.0
Appointment verified by SALONGENIUS Software

Amazing 1st Visit to the Salon.

Samuel was very thorough, he listened to what I wanted then advised me on what would best suit my hair and guided me through all hair products as he used them on my hair.

I would highly recommend them to anyone as they were professional and very friendly, which made me feel comfortable and very happy with the end result.

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Value
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Amazing

Laura
5th Jul 2018
Team Member: Samuel
5.0
Appointment verified by SALONGENIUS Software

As always, a fabulous experience. Wonderful cut and colour, had such a great time with Sam.

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Amazing staff, made me very comfortable

Lucy
3rd Jul 2018
Team Member: Samuel
5.0

So over the moon with my hair loved the balayage Sam did for me and the styling by Kate. Lovely, chatty and polite, would definitely recommend and will be visiting again.

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Relaxing Salon Experience

Chris Gallagher
1st Jul 2018
Team Member: Samuel
5.0

Another enjoyable visit to this salon. Relaxed, efficient, friendly atmosphere where the staff obviously enjoy working. Young enthusiastic stylists and good value for money.

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Lovely colour

Anonymous
29th Jun 2018
Team Member: Amy
5.0

Lovely colour, thanks

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Happy happy happy!!

Zanny
29th Jun 2018
Team Member: Michael
5.0
Appointment verified by SALONGENIUS Software

All the staff are kind and helpful and my hair looks absolutely amazing!

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Cut and blow

Vicki Lloyd
26th Jun 2018
Team Member: Samuel
5.0

Really happy with my cut Sam really listened to what I wanted

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Men's haircut

Joe Unsworth
25th Jun 2018
Team Member: Samuel
5.0
Appointment verified by SALONGENIUS Software

Samuel was really great to chat to and once he had finished with my frizzy curly hair I walked out the salon with the haircut I'd asked for/shown him a photo of. Will be back!

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Amazing.

Becky Owens
25th Jun 2018
Team Member: Veronica
5.0
Appointment verified by SALONGENIUS Software

Booked a last minute deal via Treatwell with Veronica yesterday for a cut & blow dry.
I am so happy with the cut and the blow dry was amazing when I took it out of the pin curls. I will 100% be booking again soon. Veronica is lovely and I will be recommending her to friends. Thank you!

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Hair & make up review

Joanne
24th Jun 2018
Team Member: Amy
5.0
Appointment verified by SALONGENIUS Software

I had my hair for a friends wedding by the lovely Amy. She was friendly and listened to what I wanted. I loved how she done my hair and got lots of compliments about it through th day. She made it very enjoyable for me.
Then I had my make up done by Veronica. She asked what I wanted then asked about the dress I would be wearing. Do then give me her opinions on what she thought would be nice to go with my dress.
Both Amy and Veronica was very friendly. I was So happy with the finished look.

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Top service

Christopher Giddings
23rd Jun 2018
Team Member: Samuel
5.0
Appointment verified by SALONGENIUS Software

This is my second time at Michael Franks & like last time i booked in with Samuel. This is a very professional but friendly establishment, the staff are very knowledgeable & strive to make sure you are very happy with the service you receive. I have found a salon i'll be more than happy to return to again & again, i really couldn't recommend them more.

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Very Good

Holly Sullivan
22nd Jun 2018
Team Member: Samuel
5.0
Appointment verified by SALONGENIUS Software

Very friendly and helpful, telling me all about how to treat my hair and making me feel very welcome.

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Wonderful Callum

Catherine Leight
20th Jun 2018
Team Member: Callum
5.0
Appointment verified by SALONGENIUS Software

Loved my hair cut. He asked about exactly what I wanted and was meticulous. I even got a lovely cup of tea, what a treat!

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Hair

Emma Coleman-Shaw
20th Jun 2018
Team Member: Samuel
5.0
Appointment verified by SALONGENIUS Software

Excellent service as always, fantastic atmosphere as always and Samuel always gives suggestions on care and style.

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1st Class

Gaynor
19th Jun 2018
Team Member: Michael
5.0
Appointment verified by SALONGENIUS Software

Excellent salon. Wouldn’t go any where else. All staff are lovely. Michael will always give his full attention to listen to all concerns regarding hair condition and style, and will give expert advice on what would work best on your hair. Your a star. Thanks Michael.

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1st salon visit

Jean Crampton
14th Jun 2018
Team Member: Michael
4.0
Appointment verified by SALONGENIUS Software

Michael was good on discussing what I wanted and the result is lovely!!....just a bit pricey I felt.but it is the nicest colour ive had!!..

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Great first visit

Paul Oakes
12th Jun 2018
Team Member: Michael
5.0
Appointment verified by SALONGENIUS Software

Excellent job - prompt, friendly and competent service in a pleasant salon at a very reasonable price. Strongly recommended.

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Amazing blow dry!!

Lizzie
11th Jun 2018
Team Member: Michael
5.0
Appointment verified by SALONGENIUS Software

I have got to say that I knew I would get a good blow dry in Liverpool but I didn't know how great it would be! My hair felt soft and light and bouncy- exactly what I wanted and more! My hair is still holding two days later and I couldn't be happier! Great blow dry, great customer service, all round great experience- thank you!!

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Professional service

Silvia N
10th Jun 2018
Team Member: Michael
5.0
Appointment verified by SALONGENIUS Software

Absolutely pleased with the service received by Michael. He knows exactly what my hair need.

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Fantastic service

Elisa
8th Jun 2018
Team Member: Samuel
5.0

Friendly athmospehere, very attentive to customers requests, reasonable prices. Extremely happy with my colour, cut and finish today

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Ms

Tasha
8th Jun 2018
Team Member: Veronica
5.0
Appointment verified by SALONGENIUS Software

Brilliant customer service and great quality. I am very pleased with my haircut and it was beautifully finished. I had been looked after. I would recommend this salon, it’s good place. Staff are just wonderful and prices are affordable.

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Hair cut wash n blow dry

Annette Foley
6th Jun 2018
2.0
Appointment verified by SALONGENIUS Software

At first I thought my hair looked fine. However when I got home washed it it was awful. All over place. I posted pictures on Facebook the comments were did somebody use a knife n fork to cut that etc. I spoke to salon andanager supposed to be calling me back. But I'm still waiting. If their was a no star option I would have chosen it. I wish I had not bothered at all. My hair looks worse now than it did prior.

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Response from Michael Franks Liverpool One

Firstly we’d like to say we are sorry to hear that you feel your hair looks worse now than it did before you came in.

Having not been aware that you were feeling this way about the haircut until we called to confirm the booking that you had made at the time of your haircut, we could only assume you were still as happy as you were when leaving the salon.

Throughout your appointment your stylist explained that he could only do his best to correct the hair cut that you had previously been unhappy with that had been carried out elsewhere and that it would take time to grow out the problem areas, we were confident that you understood this.

He also advised on treatments you could have had done to make your hair more manageable because as you mentioned you had always found your hair difficult and could not blow dry it yourself.

He explained that the haircut wasn’t going to be perfect until the hair had grown to a length that it could be cut into a more manageable style, this was agreed as the best option rather than cutting to an extremely short length.

We always like our clients to leave happy and if informed will do everything we can to give clients the look and end product they are after.

Please call me on either 01513456148 or 07713448441 at a time that suits you to discuss how we can work on this for you.

I will try call again but have not been able to reach you as yet.

Thanks Michael.

Wonderful service

Jackie Kelly
6th Jun 2018
Team Member: Michael
5.0
Appointment verified by SALONGENIUS Software

Needed quick “beach look” style food r a night out whilst staying at the Hilton for a conference - this salon was the nearest and they couldn’t have accommodated me better - slotted me into a convenient time, offered a range of styles and a glass of wine, stuck with initial request of a beach style look and was out in 20mins looking fab !
Michael was wonderfully chatty and seemed genuinely interested in me and keen to help me in the best possible way.
Also, prices are very reasonable !
Would definitely recommend and use them again, if you are as fortunate as I have been - you won’t be disappointed- well done guys - keep up the fantastic work, and if I come to Liverpool again- will certainly make use of your services again !

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Amazing salon!

Jenny
2nd Jun 2018
5.0
Appointment verified by SALONGENIUS Software

This was my first visit to Michael Franks, I had such a good experience I booked my second appointment when I left. Absolutely lovely place, Chelsea was very informative and helped my decision making by offering such good advice. I got quite a lot cut off my hair and I’m amazed with the end result. I’ve never been brave enough to go so short before but I’m glad I did as it looks and feels so much healthier. Looking forward to my next visit, next week.

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Amazing Hair

Linda
2nd Jun 2018
Team Member: Amy
5.0
Appointment verified by SALONGENIUS Software

Got my hair done off Amy, I was made up with the coulor and style and Amy made me feel so welcome all the staff are so nice lovley atmosphere in the salon I would highly recommend it to anyone

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Cut and finish

Julie Hooks
1st Jun 2018
Team Member: Amy
5.0

I think it was Amy but not sure. She was lovely and did an amazing cut and finish. Realky pleased wirh the result

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Costumer.

Deborah Lawson
29th May 2018
Team Member: Samuel
5.0

Great stylist lovely staff.

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Colour mess

Lidia cattrell
29th May 2018
Team Member: Callum
5.0
Appointment verified by SALONGENIUS Software

Callum did a lovely job sorting some badly chopped extensions and a mix of colours into bouncy thick and consistent in colour! Thanks I love it!

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Amazing colour

Nausicaa
26th May 2018
Team Member: Veronica
5.0
Appointment verified by SALONGENIUS Software

I'm always happy when Veronica takes care of my hair, and even this time she did a great job! My hair looks completely different and I finally like the colour! Thanks :)

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Gorgeous Hair!

Sophie
22nd May 2018
Team Member: Michael
5.0
Appointment verified by SALONGENIUS Software

Love my hair! Exactly what i wanted & more, thank you Michael x

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Enjoyable and professional service

Laura
17th May 2018
Team Member: Callum
5.0
Appointment verified by SALONGENIUS Software

I really enjoyed my first visit to the salon. From consultation to colour and cut I felt very well looked after. I love my new cut and colour, and I'll happily visit again.

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Excellent

Jayne Williams
17th May 2018
Team Member: Michael
5.0
Appointment verified by SALONGENIUS Software

Excellent as always.

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Professional and great service!

Maaike
16th May 2018
Team Member: Callum
5.0

I called to make an appoitment and they were able to squeeze me in straight away. Very flexible. Great service and professional advice, felt confident callum would deliver. And he did. Will come back and would 100% reccommend

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So happy!!!

Laia
16th May 2018
Team Member: Michael
5.0
Appointment verified by SALONGENIUS Software

Firts time and ai will come again defenetely!

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Fixed

Tanya Mccormick
14th May 2018
3.5
Appointment verified by SALONGENIUS Software

Came in last week and had my extensions tightened/refitted. Unfortunately I had them done with beads rather than sewn in....4 days later they had come loose again. Came in again today and just had them removed and a cut on my own hair by Callum, which I’m happy with even if I need to get used to how thin my hair feels without the extensions in. A little disappointed at having to spend another £35 to fix the problem, on top of the £55 I spent last week, but what could do? Certainly not walk round with half my hair hanging out. A real shame I had this situation as the salon is fan and the staff are lovely, just completely skint now! The star rating is not based on Callum as I couldn’t fault him, based on having to coming back to get it sorted.

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Amazing Service

Christopher Giddings
13th May 2018
Team Member: Samuel
5.0
Appointment verified by SALONGENIUS Software

Fantastic service, brilliant staff, fab location. You cannot go wrong with this salon, excellent service & value for money. My stylist Samuel is very talented & is a great person to chat to :) The salon has a nice relaxed atmosphere with a lovely view near the Albert Dock i shall definately be coming back again.

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Friendly Service

Farah Hussain
12th May 2018
Team Member: Samuel
5.0
Appointment verified by SALONGENIUS Software

Great taken to meet my hair cut needs! Lots of questions and suggestions. Sam was very chatty and provided a really friendly service. Lovely haircut will definitely go back.

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Personal service with excellence

Karen parr
11th May 2018
Team Member: Michael
5.0
Appointment verified by SALONGENIUS Software

I am so pleased with my haircut. I was listened to and the end result was a gorgeous, funky,pixie style crop. Best hairdressers in Merseyside and I have tried rather a lot before finding this one.

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Fantastic

Tanya
10th May 2018
Team Member: Amy
5.0
Appointment verified by SALONGENIUS Software

Friendly staff. Beautiful views. Happy with the results. What more can I say? I will be back x

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Hair extensions

Caroline
9th May 2018
Team Member: Michael
5.0
Appointment verified by SALONGENIUS Software

First time at the salon and could not have been made to feel more welcome. Staff are so friendly and the service is first class. Extremely happy with my result. Highly reccomend.

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Excellent service 100%

Tracey Barrie
4th May 2018
Team Member: Samuel
5.0
Appointment verified by SALONGENIUS Software

This appointment was for my friends 7 year old daughter who was scared of having her hair cut. She was made to feel so welcome and every bit of care was given to her and lots of reassurance. My friends daughter had a really good experience and was left with absolutely amazing shiny and soft hair. She now has confidence in going to the salon for a wash, cut and blowdry. She has now said she wants to come in every week! Thanks to all at Michael Franks and especially to Samuel for making my friends 7 year old daughter feel sp calm and relaxed. He really is great with children. Will def be back.

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Great salon

Anonymous
4th May 2018
Team Member: Amy
5.0

Excellent service friendly happy staff very pleased with the result !!

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Fabulous Staff

Karen Kaufman
1st May 2018
Team Member: Samuel
5.0
Appointment verified by SALONGENIUS Software

Really lovely salon to visit, the staff are genuinely lovely and don't stop.
Sam has done wonders with my hair yet again, cut is beautiful, not an easy job with my Frizzy mop. Thankyou once again

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Great service and fabulous result!

Maaike houtenbos
30th Apr 2018
Team Member: Samuel
5.0
Appointment verified by SALONGENIUS Software

Always love getting my haircut with Samuel, professional, friendly, interested without being annoying and great results. Main reason I come back here. This time I wanted a fringe (huge change for me), I showed a picture and Samuel did his magic. Totally trust his professional opinion and really happy with the result! Also lovely team overall :)

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Haircut with Chelsea

Hugh Carrigg
29th Apr 2018
4.0
Appointment verified by SALONGENIUS Software

Purchased off the Treatwell website. Was fast and easy to do. Chelsea was my Junior Stylist. She was great. Very informative and treated me very well. Overall happy with my cut.
Plus Chelsea did try to offer my products to purchase and use . Would go back again.

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Great

Anonymous
29th Apr 2018
5.0

Awesome service

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Brazilian Blow dry

Anonymous
25th Apr 2018
5.0

Lovely staff. Very accommodating!

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