Michael Franks Liverpool One

33a Strand Street, Liverpool, Merseyside, L18LT

About us

Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.

Read more...

Opening hours

Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 20:00
Friday 10:00 - 20:00
Saturday 09:00 - 17:30
Sunday Closed

Services

Hair

Reviews

4.90
1,876 verified reviews
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Didn't wash my hair properly

Blanka Indic
11th Aug 2023
3.0
Appointment verified by SaloniQ Software

I can't remember the name of my stylist, but it was a woman. She didn't wash my hair properly so my scalp is itchy and will have to wash my hair again. On top of that she didn't dry my hair properly and I left the salon with wet hair. For £36, I should have left the salon with professionally done hair.

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Response from Michael Franks Liverpool One

Hi Blanka, I am so sorry to see that you were not happy with the service you received during your visit. This is not our usual standard and we agree every client should receive a professional service. Please don't hesitate to call us on 0151 345 6148 and we will also be in touch with you to discuss this further and we would love to see you again soon to rectify any issues you may have - Michael - Creative Director

Great service

Jams Ward
10th Aug 2023
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Chloe is so so so good at what she does. Amazing as usual!

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Response from Michael Franks Liverpool One

Hi Jams, thank you for this great review! It is so good to see that you were happy with your service by Chloe, I will pass on the lovely feedback! See you next time! - Siân - Front of House Team

Loved my salon experience

Anonymous
10th Aug 2023
Team Member: Chloe
5.0

I enjoyed the atmosphere at the salon & Chloe was amazing with providing my treatments. Very easy to talk to very professional & attention to detail.

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Response from Michael Franks Liverpool One

Hello, thank you for taking the time to leave this amazing review! It is so good to see that you enjoyed your experience in the salon and we look forward to seeing you again soon! - Siân - Front of House Team

Always a pleasure

Helen Knoyle
9th Aug 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Anthony..as it says above..
"Always a Pleasure"?

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Response from Michael Franks Liverpool One

Hi Helen, thank you for this lovely review! It is so good to see that you enjoy your visits to the salon with Anthony and that you always have great results. We look forward to seeing you again next time! - Siân - Front of House Team

Everyone was amazing

Anonymous
9th Aug 2023
Team Member: Callum
5.0

Callum was so amazing. He totally changed my look and fix everything wasn't ok last time...I'm so glad that I went back to talk to the. Everyone was very understanding and did everything possible to change my disappointment in happiness ?

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Response from Michael Franks Liverpool One

Hello, thank you for taking the time to leave this amazing review! It is great to se that you enjoyed your visit to the salon and we hope to see you again soon! - Siân - Front of House Team

Tidy and refresh!!

Stephanie Miller
5th Aug 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

I turned up feeling dishevelled and left feeling totally chic. Michael makes the artistry of the perfect bob look easy and a big thank you to Andrew for his total chill out head massage. Love coming here, top results every time!!

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Response from Michael Franks Liverpool One

Hi Stephanie, thank you for this lovely review! It is so good to see that you were happy with your haircut by Michael and head massage by Andrew! We are so pleased that you enjoy your experience in the salon every time. See you again soon! - Siân - Front of House Team

Amazing

Kirsty Hayton-Fleming
2nd Aug 2023
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

So professional and my hair looks amazing I am so in love. Thank you very much.

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Response from Michael Franks Liverpool One

Hi Kirsty, thank you for this amazing review! It is so good to see that you are happy with your hair and that you enjoyed your visit in the salon. We look forward to seeing you again soon! - Siân - Front of House Team

Cut

Miriam Hart
2nd Aug 2023
Team Member: Thomas
5.0
Appointment verified by SaloniQ Software

Wonderful experience today. Very happy, thanks!

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Response from Michael Franks Liverpool One

Hi Miriam, thank you for this lovely review! It is so good to see that you were happy with your haircut and enjoyed your experience in the salon. We hope to see you again soon! - Siân - Front of House Team

Colour

Miriam Hart
2nd Aug 2023
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Wonderful experience today. Thank you!

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Response from Michael Franks Liverpool One

Hi Miriam, thank you for this wonderful review! It is so lovely to see that you enjoyed your experience in the salon during your colour appointment, we hope to see you again soon! - Siân - Front of House Team

Hairdresser's pointment

Marina
1st Aug 2023
Team Member: Thomas
5.0
Appointment verified by SaloniQ Software

Very good service, very professional approach. I feel very happy with the result and I was looked after.

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Response from Michael Franks Liverpool One

Hi Marina, thank you for this this great review! It is so good to see that you were happy with the service and professionalism in the salon, and the fab results! We hope to see you again soon - Siân - Front of House Team

Hair cut

Christine Jones
31st Jul 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Fab cut as ever from Michael! Thank you!

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Response from Michael Franks Liverpool One

Hi Christine, thank you for this fab review! It is great to see that you are pleased with your haircut by Michael! We look forward to your next visit! - Siân - Front of House Team

Colour

Christine Jones
31st Jul 2023
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Lovely colour by Chloe. Thank you,

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Response from Michael Franks Liverpool One

Hi Christine, thank you for this great review! It is so good to see that you are happy with your hair colour by Chloe and we hope to se you again soon!- Siân - Front of House Team

Simply Amazing!

Nicola Hague
30th Jul 2023
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Chloe explained everything she was going to do when fitting my tape in exstensions and I have to say I'm absolutely in love with my new look!

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Response from Michael Franks Liverpool One

Hi Nicola. thank you for this amazing review! It is so good to see that Chloe went through everything during your hair extensions consultation and that you are loving your new look. We look forward to your next visit! - Siân - Front of House Team

Fab cut and blow as always

Claire Austin
30th Jul 2023
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Had a great cut and blow dry this afternoon with Sian, always does it exactly how I like and gives really good hair care tips! :)

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Response from Michael Franks Liverpool One

Hi Claire, thank you for this fab review! I am so happy to see that you are pleased with your cut and blow dry, and I hope the advice was helpful! See you next time - Siân - Front of House Team

Perfect

Lindsay Seddon
29th Jul 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Michael is brilliant, talked me through what he was doing throughout, explained how to style my hair in it's new style and have me exactly what I wanted, I'm very happy!

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Response from Michael Franks Liverpool One

HI Lindsay, thank you for this brilliant review! It is so good to see that you enjoyed your visit to the salon and that Michael gave you some great results and advice! We hope yo see you again soon - Siân - Front of House Team

So glad I went...

Alison Braskova
28th Jul 2023
Team Member: Thomas
5.0
Appointment verified by SaloniQ Software

What a lovely salon, very relaxed atmosphere. Stylist Thomas gave my a hair a new lease of life. Left the salon feeling great. Will be returning very soon. Would definitely recommend!

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Response from Michael Franks Liverpool One

Hi Alison, thank you for this lovely review! I am so pleased to see that you enjoyed your time in the salon with Thomas and that you left feeling great with your new hair! We look forward to seeing you again soon - Siân - Front of House Team

Tint and cut and blow

Anne - Marie Jones
27th Jul 2023
Team Member: Thomas
5.0
Appointment verified by SaloniQ Software

Beautiful visit as always warm welcome and treated special through my visit. Great consultation with very satisfying results. Beautiful colour and styl.e thank you

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Response from Michael Franks Liverpool One

Hi Anne-Marie, thank you for this lovely review! It is so good see that you enjoy your visits to the salon and always have beautiful results with your hair. We hope every client feels this way! See you next time! - Siân - Front of House Team

Great as always

Tony Burns
27th Jul 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Really good so happy with my hair can't fault Anthony he gets it perfect every time Amazing!

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Response from Michael Franks Liverpool One

Hi Tony, thank you for this amazing review! It is great to see that you are pleased with your haircut by Anthony and enjoy your visits to the salon. We look forward to seeing you next time! - Siân - Front of House Team

Amazing new look

Julie Serjeant
24th Jul 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Couldn't be happier from start to finish. Michael is so lovely he takes so much time to make sure I am happy with the advice he gave me . The colour change I couldn't be happier with thank you. Thomas styled my hair , such a lovely person and the time he took to make sure I was happy with the curls and the final style . I can't thank him enough

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Response from Michael Franks Liverpool One

Hi Julie, thank you for this amazing review! It is so good to see that you enjoyed your experience in the salon and were happy with your colour and styling by Michael and Thomas. We look forward to seeing you again soon! - Siân - Front of House Team

gorgeous service!

Amy Jenkins
22nd Jul 2023
Team Member: Thomas
5.0
Appointment verified by SaloniQ Software

I had just come from a really bad experience at another salon where i’d walked out before they’d even spoken to me properly so coming in was a breath of fresh air and Tom was amazing! Will definitely be making this my regular salon based of his service today!

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Response from Michael Franks Liverpool One

Hi Amy, thank you for this lovely review! I'm sorry that you had a bad experience elsewhere but it is great that you found Michael Franks to be a breath of fresh air! It is so good to see that Tom looked after you and that you are pleased with your results. See you again soon! - Siân - Front of House Team

Enjoyed the experience

Karen Carsley
22nd Jul 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

I wish I lived nearer. Anthony is fantastic he makes the experience. How he remembers me and the conversations we have had I don’t know. I enjoy my visits to him so much that I booked a weekend in Liverpool as he suggested. ?

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Response from Michael Franks Liverpool One

Hi Karen, thank you for this fabulous review! I am pleased to see that you really enjoyed your experience in the salon with Anthony and your great hair results! We look forward yo your next trip to Liverpool! - Siân - Front of House Team

Love my new haircut

Emily Hayes
20th Jul 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Really great haircut.

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Response from Michael Franks Liverpool One

Hi Emily, thank you for this great review! I am pleased to see that you are loving your new haircut. We hope to see you again soon! - Siân - Front of House Team

First visit

Dave
20th Jul 2023
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

First time here following Toni & Guy closure in city centre. Sian was lovely and listened to what was required and carried it out perfectly. Thank you

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Response from Michael Franks Liverpool One

Hi Dave, thank you for this lovely review! It is so good to see that you were happy with your haircut and enjoyed your first visit to Michael Franks. We look forward to your next visit! - Siân - Front of House Team

Always something different and always brilliant!

Emma Cochrane
20th Jul 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

I’m really happy with my cut and wonderful colour. Callum knows I like to try new colours or slight changes in style, so even though I have very short cut, he manages to suggest possible changes which I love! My cut and colour- highlights and toner- feel just right for me and make me feel great

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Response from Michael Franks Liverpool One

Hi Emma, thank you for this brilliant review! It is so good to see that you are pleased with your colour and cut, and that your stylist Callum knows how to make you feel great by trying different things! We look forward to your next visit! - Siân - Front of House Team

Love this salon!

Ms Evelyn Halls
19th Jul 2023
Team Member: Thomas
5.0
Appointment verified by SaloniQ Software

Amazing salon with extremely professional and skilled stylists. Loved having my hair done by Thomas today. He was an a real joy to have my hair done by!

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Response from Michael Franks Liverpool One

Hi Evelyn, thank you for this amazing review! It is so good to see that you enjoy your visits to the salon, I will pass on this lovely feedback to the team. See you next time! - Siân - Front of House Team

My colour

Ms Susan Clarke
15th Jul 2023
Team Member: Thomas
5.0
Appointment verified by SaloniQ Software

Tom is a.lovely pleasant young man he has a lovely way with his customers and I was very.pleased with my colour

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Response from Michael Franks Liverpool One

Hi Susan, thank you for this lovely review! It is so good to see that you enjoyed your time in the salon with Thomas. I will pass on this great feedback and we hope to see you again soon! - Siân - Front of House Team

Great service!

Aditi Shah
14th Jul 2023
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

A great experience with Sian as always, my hair looks fabulous!

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Response from Michael Franks Liverpool One

Hi Aditi, thank you for this great review! I am so happy to see that you are enjoyed your experience in the salon and are happy with your haircut! I look forward to your next visit - Siân - Front of House Team

Stylist was Brilliant

Anonymous
14th Jul 2023
5.0

Callum was brilliant. First time going and I was nervous but he put me straight at ease, he new what style I wanted and he delivered beautifully 10/10 definitely going back and I've already booked another appointment. Thank you Callum

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Response from Michael Franks Liverpool One

Hello, thank you for this brilliant review! It is so good to see that you felt at ease during your first visit to the salon and that Callum achieved some great results! We look forward to seeing you again next time - Siân - Front of House Team

Amazing

Lauren
14th Jul 2023
5.0

Lovely salon/staff, with a great atmosphere. Chloe always gets my colour spot on, fabulous as always.

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Response from Michael Franks Liverpool One

Hi Lauren, thank you for this amazing review! It is so good to see that you enjoyed your visit to the salon and were happy with the service baby Chloe. We look forward to seeing you again soon - Siân - Front of House Team

Hair by Sian

Hair by Sian
11th Jul 2023
Team Member: Sian
5.0

Always love getting by hair done by Sian - thorough consultation and great results!

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Response from Michael Franks Liverpool One

Hello, thank you for taking the time to leave this lovely review! I am so pleased to see that you enjoyed your time in the salon and are happy with the results. We look forward to seeing you again soon! - Siân - Front of House Team

Amazing rescue mission!

Ruth Helks
9th Jul 2023
Team Member: Thomas
5.0
Appointment verified by SaloniQ Software

I let a friend absolutely butcher my hair and had been really nervous about how it was going to be fixed without looking even worse but bit the bullet and went to see Thomas when I was in Liverpool. Absolutely perfect hairdresser experience - he put me totally at ease, commiserated with me about my awful haircut, put me totally at ease and talked me through every stage of the rescue mission to make sure I was happy. Came out feeling a million times better - a perfect salon experience. Wish I was local so I could come back again!

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Response from Michael Franks Liverpool One

Hi Ruth, thank you for this amazing review! Is is so good to see that you had a perfect experience during your visit to Michael Franks, and left much happier with your hair by Thomas. We hope to see you again next time you are in Liverpool! - Siân - Front of House Team

ld

Anonymous
8th Jul 2023
Team Member: Callum
5.0

nice atmosphere and loved the result

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Response from Michael Franks Liverpool One

Hello, thank you for leaving this lovely review! It is great to see that your enjoyed your time in the salon and were happy with the results. We hope to see you again soon! - Siân - Front of House Team

Another great visit

Jeanatte Crofts
8th Jul 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Thank you for my new layers and usual excellent coloring

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Response from Michael Franks Liverpool One

Hi Jeanatte, thank you for this great review! It is so good to see that you are pleased with your cut and colour and we look forward to your next visit! - Siân - Front of House Team

Brilliant

Carol Cooke
7th Jul 2023
Team Member: Anthony
5.0

Absolutely made up with my hair he is one of the nicest people and best hairstylist I’ve had will be definitely be back

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Response from Michael Franks Liverpool One

Hi Carol, thank you for this brilliant review! It is so good to see that you are happy with your hair by Anthony, I will pass on this lovely feedback! See you next time - Siân - Front of House Team

Fantastic

Ruth Wearing
7th Jul 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Fabulous. Glad I've found my Anthony & chloe both Fabulous.
Fab place & well looked after

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Response from Michael Franks Liverpool One

Hi Ruth, thank you for this fantastic review! It is so good to see that you enjoyed your time in the salon with your stylists Anthony and Chloe. I will pass on the lovely feedback! We look forward to seeing you again soon - Siân - Front of House Team

Amazing as always

Anonymous
6th Jul 2023
5.0

Great job done, I've been a customer for years!

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Response from Michael Franks Liverpool One

Hello, thank you for taking the time to leave this 5* review! It is great to see that you are happy with your experiences in the salon and enjoy your visits. We look forward to the next one! - Siân - Front of House Team

I have the simplest of taste I simply choose the best, Anthony

Pru Peers
6th Jul 2023
Team Member: Anthony
5.0

There’s an awful lot of very good hair stylists in Liverpool, an equal amount of talent, and to be fair I’m sure their clients are more than satisfied, but there is only ONE Anthony ! He has the presence, the gift, the talent, the sincere desire to please and to make his clients feel like a million dollars! He cares, he commits, he has a passion the likes of which makes him very special and super good at what he does, so I’m an thankful and extremely lucky to have him style my hair, care for my hair, moreover have him do my hair in a way that makes me feel super good, thank you Anthony, and what a great guy. This salon is richer for having him on their team.

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Response from Michael Franks Liverpool One

Hi Pru, thank you for this amazing review! This is so lovely to see, and I am pleased that you have found your super stylist Anthony. It is great that you are always happy with the services he provides and the quality of his work, I will pass on this fabulous feedback! We look forward to your next visit - Siân - Front of House Team

Customer Service

Neil
5th Jul 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Excellent haircut
Good atmosphere
Saw me prior to usual opening time on Saturday as he was unavailable the rest of the week

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Response from Michael Franks Liverpool One

Hi Neil, thank you for this excellent review! I am pleased to see that you were happy with the service and atmosphere in the salon, and with your great haircut by Michael! We look forward to your next visit - Siân - Front of House Team

Great experience

Ann Doherty
4th Jul 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

As per usual great experience with Anthony, he’s like an old friend. His experience and professional are demons to none.

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Response from Michael Franks Liverpool One

Hi Ann, thank you for this great review! It is lovely to see that you enjoy your appointments with Anthony and always leave happy with your cut. We look forward to seeing you next time! - Siân - Front of House Team

Colour.

June Dibbert
4th Jul 2023
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Great service. First time at salon, made me feel at ease. Colour really good. Was well looked after by Chloe & Sian. Great Service!

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Response from Michael Franks Liverpool One

Hi June, thank you for this lovely review! I am pleased to see that you enjoyed your first visit to the salon and that you felt looked after by the team. We look forward to your next appointment! - Siân - Front of House Team

Nice haircut

Beth Jiang
3rd Jul 2023
Team Member: Thomas
4.5
Appointment verified by SaloniQ Software

Friendly stylist, listened to what I wanted, my haircut came out great!

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Response from Michael Franks Liverpool One

Hi Beth, thank you for this great review! It is so good to see that you are happy with your haircut and that you felt your stylist listened to exactly what you wanted. We look forward to seeing you again soon! - Siân - Front of House Team

Happy hair!

Sarah
2nd Jul 2023
Team Member: Anthony
5.0

It was my first visit to the salon and will be definitely coming back again. Anthony was amazing and did an excellent cut ony hair. I’d had a couple of bad hair experiences recently so was really happy with the results this time around. Thank you ?

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Response from Michael Franks Liverpool One

Hi Sarah, thank you for this amazing review! I am so pleased that you had a good experience with Anthony and are happy with your haircut. We look forward to seeing you again soon! - Siân - Front of House Team

Never fails

Roberta Dillon
2nd Jul 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

As always Anthony never fails to make my hair look and feel amazing. Walked out feeling like a new person once again, left feeling full of confidence with beautiful layers and fringe. Experience and kindness shines through Anthony, couldn’t have found a better hairdresser. Thank you again x

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Response from Michael Franks Liverpool One

Hi Roberta, thank you for this amazing review! It is so good to see that you enjoyed your visit to the salon and were pleased with your haircut by Anthony. I will pass on this lovely feedback and we hope to see you again soon! - Siân - Front of House Team

Wonderful cut

Jacqui
1st Jul 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

An amazing cut, as always Anthony coped and tamed my ever changing hair. Such a nice friendly salon, ☺️

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Response from Michael Franks Liverpool One

Hi Jacqui, thank you for this wonderful review! It is great to see that you were happy with your haircut by Anthony and enjoyed your time in the salon. See you next time! - Siân - Front of House Team

Amazing

Miss Jacqui Burden
1st Jul 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Great colour, great products and great service. Welcoming atmosphere and Anthony was wonderful as always.
Thank you

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Response from Michael Franks Liverpool One

Hi Jacqui, thank you for this great review! I am so pleased to see that you were happy with the service you received during your time in the salon with Anthony. We look forward to your next visit - Siân - Front of House Team

Another brilliant cut

Liz Allen
30th Jun 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Thanks, Anthony. Another wonderful cut.

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Response from Michael Franks Liverpool One

Hi Liz, thank you for this wonderful review! It is great to see that you were happy with your haircut by Anthony and we hope to see you again soon! - Siân - Front of House Team

Lovely and relaxing

Marie
29th Jun 2023
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Thanks for working your magic on my hair and for fitting me in at short notice
Hopefully see you again

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Response from Michael Franks Liverpool One

Hi Marie, thank you for this lovely review! It is so good to see that you enjoyed your experience in the salon, that you felt relaxed and were happy with your hair results! We look forward to seeing you again soon! - Siân - Front of House Team

Brilliant

Jenny Lomax
26th Jun 2023
Team Member: Thomas
5.0
Appointment verified by SaloniQ Software

I am usually pretty nervous when going to the hairdresser but Thomas was lovely, very bubbly and put me at ease. He was great at checking in with me to make sure I was happy with what he was doing at each stage. I absolutely love the end result!!

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Response from Michael Franks Liverpool One

Hi Jenny, thank you for this brilliant review! I am so pleased to see that Thomas put you at ease and allowed you to feel comfortable during your visit to the salon.
It is great that you are loving the results too! We hope to see you again soon - Siân - Front of House Team

Amazing as always

Steph Prosser
24th Jun 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Michael always squeezes me in and fixes my hair extensions, I don’t know what I’d do without him, honestly the best hairdresser I’ve ever been to
Steph x

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Response from Michael Franks Liverpool One

Hi Steph, thank you for this great review! Its great to see that you are happy with your hair extensions by Michael and that you enjoy your visits to the salon. We look forward to your next visit! - Siân - Front of House Team

Amazing!

Jenny Young
24th Jun 2023
Team Member: Thomas
5.0
Appointment verified by SaloniQ Software

1000% recommend! Thomas did such an amazing job - I absolutely love my new hair! I was lucky enough to get an appointment last minute on a Friday evening. He was so friendly and I really enjoyed chatting to him. Such a professional and worked a miracle in a very short space of time without feeling rushed at all! Feel a million bucks! Shout out to Andrew also who was also super lovely and gave a great head massage! Don't hesitate to go see these guys! Thanks so much - one very happy client! Will be back!

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Response from Michael Franks Liverpool One

HI Jenny, thank you for this amazing review! I am so pleased to see that you are loving your new hair and that you had such a good experience in the salon with Thomas and Andrew! I will pass on this lovely feedback to the team and we look forward to seeing you again soon - Siân - Front of House Team