Michael Franks Liverpool One

33a Strand Street, Liverpool, Merseyside, L18LT

About us

Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.

Read more...

Opening hours

Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 20:00
Friday 10:00 - 20:00
Saturday 09:00 - 17:30
Sunday Closed

Services

Hair

Reviews

4.89
1,902 verified reviews
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Value
Result
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Excellent

Yashfa Syeda
8th Sep 2023
5.0
Appointment verified by SaloniQ Software

The staff were so so lovely! Listened well snd executed perfectly exactly the style and cut I wanted. Couldn’t be more pleased

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Response from Michael Franks Liverpool One

Hi Yashfa, thank you for this lovely review! It is so good to see that we were able to achieve the style that you wanted for your hair during your visit to the salon. We hope to see you again soon! - Siân - Front of House Team

Review of blow dry

Sarah Baird
7th Sep 2023
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Andrew had a very pleasant manner and my hair was blow-dried perfectly. thank you

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Response from Michael Franks Liverpool One

Hi Sarah, thank you for this lovely review! It is great to see that you were happy with your blow dry by Andrew, I will pass on the great feedback! - Siân - Front of House Team

Review after 1st wash

Anonymous
5th Sep 2023
1.5

Keratin vanished after first wash. Nor effective.

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Response from Michael Franks Liverpool One

Hello, I am so sorry to see that you found that the keratin treatment did not work for you on this occasion. As your review is anonymous I am unable to contact you to discuss your experience further. Please don't hesitate to get in touch with us on 0151 345 6148 as we would love to hear from you to be able to improve in future. We hope to hear from you soon! - Siân - Front of House Team

Hair by Sian

Amy Bradshaw
5th Sep 2023
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Thorough consultation with Sian. Love the results of my toner, wash, cut and style!

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Response from Michael Franks Liverpool One

Hi Amy, thank you for this great review! I am so pleased to see that you are happy with your hair results. I look forward to seeing you again soon! - Siân - Front of House Team

Fab!

Emma Peacock
2nd Sep 2023
Team Member: Thomas
5.0
Appointment verified by SaloniQ Software

Tom was lovely and did a brilliant job. Thank you ?

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Response from Michael Franks Liverpool One

Hi Emma, thank you for this great review! It is so good to see that you were happy with your hair by Thomas, I will pass on the lovely feedback! See you next time! - Siân - Front of House Team

Hai clout and restyled

Anne - Marie Jones
2nd Sep 2023
Team Member: Thomas
5.0
Appointment verified by SaloniQ Software

Lovely visit as always realy pleased with the cut and colour. Feels fabulous. Thank you Thomas This is the best salon in turn always tell my clients to go here. Well done to all. Xxxx

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Response from Michael Franks Liverpool One

Hi Anne-Marie, thank you for this lovely review! We are so pleased that you enjoy your visits to the salon and are always happy with your results which leave you feeling fabulous! Thank you for the recommendations we look forward to seeing you again soon! - Siân - Front of House Team

Hai clout and restyled

Anne - Marie Jones
2nd Sep 2023
Team Member: Thomas
5.0
Appointment verified by SaloniQ Software

Lovely visit as always realy pleased with the cut and colour. Feels fabulous. Thank you Thomas This is the best salon in turn always tell my clients to go here. Well done to all. Xxxx

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Response from Michael Franks Liverpool One

Hi Anne-Marie, thank you for this lovely review! We are so pleased that you enjoy your visits to the salon and are always happy with your results which leave you feeling fabulous! Thank you for the recommendations we look forward to seeing you again soon! - Siân - Front of House Team

Hair colour

Laura Vevers
1st Sep 2023
Team Member: Thomas
5.0

Fantastic service and very happy with the results as always

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Response from Michael Franks Liverpool One

Hi Laura, thank you for this fantastic review! It is great to see that you are happy with your hair and that you are pleased with the results after each visit. We hope to see you again soon! - Siân - Front of House Team

Blow dry

Anonymous
30th Aug 2023
4.5

Lovely polite hairdresser. She washed and did hair as requested.

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Response from Michael Franks Liverpool One

Hello, thank you for taking the time to leave this review! It is so good to see that you were happy with your stylist and you were able to get the results that you wanted from your visit. We hope to see you again soon - Siân - Front of House Team

Loved my hsir

Glenys Potsig
30th Aug 2023
Team Member: Aaliyah
4.5
Appointment verified by SaloniQ Software

Aaliyah gave do much attention to my hair . I left the salon feeling wonderful . Just the pick up I needef

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Response from Michael Franks Liverpool One

Hi Glenys, thank you for this lovely review! Is is great to see that you were pleased with you hair by Aaliyah, and you left the salon feeling wonderful. We hope every client feels this way! We hope to see you again soon! - Siân - Front of House Team

Awesome cut as usual

Davinya Scott
26th Aug 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Anthony rocked my cut as always. I drive from Manchester to Liverpool just to have my hair cut by him .

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Response from Michael Franks Liverpool One

Hi Davinya, thank you for this amazing review! We are so pleased to see that you are happy with your haircut by Anthony, it is definitely worth the travel! We look forward to seeing you again soon! - Siân - Front of House Team

Such a great experience

Aimee LP
23rd Aug 2023
Team Member: Thomas
5.0

Such a lovely salon, had such a great experience and so happy with the service! Super attentive and made sure I left with a big smile on my face. Thank you!

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Response from Michael Franks Liverpool One

Hi Aimee, thank you for this lovely review! It is great to see that you enjoyed your whole experience in the salon, including the service and results! We hope to see you again soon! - Siân - Front of House Team

Excellent

Jeff Pickett
23rd Aug 2023
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Great cut, fab chat

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Response from Michael Franks Liverpool One

Hi Jeff, thank you for this excellent review! I am so pleased that you are happy with your haircut and enjoyed your experience in the salon. We look forward to seeing you again soon! - Siân - Front of House Team

Lovely haircut

Dawn Needham
18th Aug 2023
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Fab haircut as always

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Response from Michael Franks Liverpool One

Hi Dawn, thank you for this lovely review! We are so pleased to see that you enjoy your visits to the salon and are happy with your haircut each time. We hope to see you again soon! - Siân - Front of House Team

My cut and blow

Ms Susan Clarke
18th Aug 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

As always happy with cut and blow

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Response from Michael Franks Liverpool One

Hi Susan, thank you for this lovely review! It is so good to see that you are happy with your cut and blow-dry. We hope you enjoyed your visit and we look forward to seeing you next time! - Siân - Front of House Team

Great cut and colour

Claire Benthan
17th Aug 2023
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Chloe has done a great colour and cut -very pleased thank yiun

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Response from Michael Franks Liverpool One

Hi Claire, thank you for this great review! It is so good to see that you are happy with your colour and cut by Chloe! We hope you enjoyed your time in the salon and we look forward to seeing you next time - Siân - Front of House Team

Superb

Anonymous
17th Aug 2023
5.0

Excellent service.

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Response from Michael Franks Liverpool One

Hello, thank you for taking the time to leave this super review! It is great to see that you enjoyed your time in the salon and were happy with the service that you received. We hope to see you again soon! - Siân - Front of House Team

Great hair

Kirsten patino
17th Aug 2023
Team Member: Sian
5.0

Had a great haircut of Sian

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Response from Michael Franks Liverpool One

Hi Kirsten, thank you for this great review! It is so good to see that you are pleased with your haircut! I look forward to your next visit! - Siân - Front of House Team

Fantastic

Mrs Samantha Sherlock
16th Aug 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Thank you Callum
For my beautiful haircut and colour
Your the best of the best ⭐️⭐️⭐️⭐️⭐️
Highly recommended
It’s always a joy to visit the salon

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Response from Michael Franks Liverpool One

Hi Samantha, thank you for this fantastic review! I am so pleased to see that your are enjoying your visits to the salon and your time with your stylist Callum. It is also great to see that you are happy with your beautiful colour and cut! I will pass on the lovely feedback and we look forward to your next appointment - Siân - Front of House Team

Fantastic as always

Mrs Samantha Sherlock
16th Aug 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Thank you Callum
For my beautiful haircut and colour
your amazing and I love having you as my hairstylist ⭐️⭐️⭐️⭐️⭐️
Your the best of the best
It’s a joy to visit the salon

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Response from Michael Franks Liverpool One

Hi Samantha, thank you for this fantastic review! I am so pleased to see that your are enjoying your visits to the salon and your time with your stylist Callum. It is also great to see that you are happy with your beautiful colour and cut! I will pass on the lovely feedback and we look forward to your next appointment - Siân - Front of House Team

Excellent

Neil
15th Aug 2023
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Excellent haircut and atmosphere

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Response from Michael Franks Liverpool One

Hi Neil, thank you for this lovely review! I am so pleased to see that you are happy with your haircut and that you enjoyed your time in the salon. We look forward to seeing you again soon - Siân - Front of House Team

Best hair salon in LIVERPOOL!!

Amber Quinn
12th Aug 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

I had black boxed dyed hair for 10 YEARS!!
I’d reached out to plenty of hairdressers and hair specialists that weren’t up for the challenge of removing my box dye and taking me to the blonde side.. Michael was the only hair specialist willing to touch my hair! We had multiple sessions and with hard work, patience and perseverance he’s managed to gift me my dream blonde hair!? nothing but grateful.. All the staff at Michael Franks are lovely! Wouldn’t go anywhere else?

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Response from Michael Franks Liverpool One

Hi Amber, thank you for this amazing review! I am so pleased to see that you have been enjoying your visits to the salon while on your blonde hair journey with Michael. It is great to see that we have achieved your expectations! I will pass on this lovely feedback and we look forward to seeing you next time! - Siân - Front of House Team

Fantastic

Ruth Wearing
12th Aug 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Fabulous as always & well looked after.

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Response from Michael Franks Liverpool One

Hi Ruth, thank you for this fantastic review! It is so good to see that you enjoyed your experience in the salon with Anthony, we look forward to your next visit! - Siân - Front of House Team

Thank you

Rakhi Salvara
11th Aug 2023
Team Member: Thomas
5.0
Appointment verified by SaloniQ Software

Thomas is always great and understands what I want. I always leave the salon looking fabulous

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Response from Michael Franks Liverpool One

Hi Rakhi, thank you for this lovely review! It is so good to see that you were happy with your stylist Thomas who created the fabulous look that you hoped for. We look forward to your next visit! - Siân - Front of House Team

Great colour ☺️

Miss Jacqui Burden
11th Aug 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Anthony was super helpful as I’ve just returned from holiday and my hair was a variety of colours ?. Left the salon with a great colour and once again healthy looking hair- thanks Anthony

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Response from Michael Franks Liverpool One

Hi Jacqui, thank you for this great review! It is so good to see that you are happy with your colour and whole service by Anthony, I will pass on the lovely feedback! See you again soon! - Siân - Front of House Team

Thank you, thank you, thank you

Miss Jacqui Burden
11th Aug 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Once again a great cut and style, with advice on how to keep my hair looking good ?

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Response from Michael Franks Liverpool One

Hi Jacqui, thank you for this great review! I am so pleased to see that you are happy with your haircut, styling, advice and all-round experience in the salon. We look forward to your next visit!-Siân - Front of House Team

Didn't wash my hair properly

Blanka Indic
11th Aug 2023
3.0
Appointment verified by SaloniQ Software

I can't remember the name of my stylist, but it was a woman. She didn't wash my hair properly so my scalp is itchy and will have to wash my hair again. On top of that she didn't dry my hair properly and I left the salon with wet hair. For £36, I should have left the salon with professionally done hair.

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Response from Michael Franks Liverpool One

Hi Blanka, I am so sorry to see that you were not happy with the service you received during your visit. This is not our usual standard and we agree every client should receive a professional service. Please don't hesitate to call us on 0151 345 6148 and we will also be in touch with you to discuss this further and we would love to see you again soon to rectify any issues you may have - Michael - Creative Director

Great service

Jams Ward
10th Aug 2023
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Chloe is so so so good at what she does. Amazing as usual!

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Response from Michael Franks Liverpool One

Hi Jams, thank you for this great review! It is so good to see that you were happy with your service by Chloe, I will pass on the lovely feedback! See you next time! - Siân - Front of House Team

Loved my salon experience

Anonymous
10th Aug 2023
Team Member: Chloe
5.0

I enjoyed the atmosphere at the salon & Chloe was amazing with providing my treatments. Very easy to talk to very professional & attention to detail.

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Response from Michael Franks Liverpool One

Hello, thank you for taking the time to leave this amazing review! It is so good to see that you enjoyed your experience in the salon and we look forward to seeing you again soon! - Siân - Front of House Team

Always a pleasure

Helen Knoyle
9th Aug 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Anthony..as it says above..
"Always a Pleasure"?

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Response from Michael Franks Liverpool One

Hi Helen, thank you for this lovely review! It is so good to see that you enjoy your visits to the salon with Anthony and that you always have great results. We look forward to seeing you again next time! - Siân - Front of House Team

Everyone was amazing

Anonymous
9th Aug 2023
Team Member: Callum
5.0

Callum was so amazing. He totally changed my look and fix everything wasn't ok last time...I'm so glad that I went back to talk to the. Everyone was very understanding and did everything possible to change my disappointment in happiness ?

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Response from Michael Franks Liverpool One

Hello, thank you for taking the time to leave this amazing review! It is great to se that you enjoyed your visit to the salon and we hope to see you again soon! - Siân - Front of House Team

Tidy and refresh!!

Stephanie Miller
5th Aug 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

I turned up feeling dishevelled and left feeling totally chic. Michael makes the artistry of the perfect bob look easy and a big thank you to Andrew for his total chill out head massage. Love coming here, top results every time!!

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Response from Michael Franks Liverpool One

Hi Stephanie, thank you for this lovely review! It is so good to see that you were happy with your haircut by Michael and head massage by Andrew! We are so pleased that you enjoy your experience in the salon every time. See you again soon! - Siân - Front of House Team

Amazing

Kirsty Hayton-Fleming
2nd Aug 2023
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

So professional and my hair looks amazing I am so in love. Thank you very much.

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Response from Michael Franks Liverpool One

Hi Kirsty, thank you for this amazing review! It is so good to see that you are happy with your hair and that you enjoyed your visit in the salon. We look forward to seeing you again soon! - Siân - Front of House Team

Cut

Miriam Hart
2nd Aug 2023
Team Member: Thomas
5.0
Appointment verified by SaloniQ Software

Wonderful experience today. Very happy, thanks!

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Response from Michael Franks Liverpool One

Hi Miriam, thank you for this lovely review! It is so good to see that you were happy with your haircut and enjoyed your experience in the salon. We hope to see you again soon! - Siân - Front of House Team

Colour

Miriam Hart
2nd Aug 2023
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Wonderful experience today. Thank you!

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Response from Michael Franks Liverpool One

Hi Miriam, thank you for this wonderful review! It is so lovely to see that you enjoyed your experience in the salon during your colour appointment, we hope to see you again soon! - Siân - Front of House Team

Hairdresser's pointment

Marina
1st Aug 2023
Team Member: Thomas
5.0
Appointment verified by SaloniQ Software

Very good service, very professional approach. I feel very happy with the result and I was looked after.

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Response from Michael Franks Liverpool One

Hi Marina, thank you for this this great review! It is so good to see that you were happy with the service and professionalism in the salon, and the fab results! We hope to see you again soon - Siân - Front of House Team

Hair cut

Christine Jones
31st Jul 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Fab cut as ever from Michael! Thank you!

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Response from Michael Franks Liverpool One

Hi Christine, thank you for this fab review! It is great to see that you are pleased with your haircut by Michael! We look forward to your next visit! - Siân - Front of House Team

Colour

Christine Jones
31st Jul 2023
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Lovely colour by Chloe. Thank you,

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Response from Michael Franks Liverpool One

Hi Christine, thank you for this great review! It is so good to see that you are happy with your hair colour by Chloe and we hope to se you again soon!- Siân - Front of House Team

Simply Amazing!

Nicola Hague
30th Jul 2023
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Chloe explained everything she was going to do when fitting my tape in exstensions and I have to say I'm absolutely in love with my new look!

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Response from Michael Franks Liverpool One

Hi Nicola. thank you for this amazing review! It is so good to see that Chloe went through everything during your hair extensions consultation and that you are loving your new look. We look forward to your next visit! - Siân - Front of House Team

Fab cut and blow as always

Claire Austin
30th Jul 2023
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Had a great cut and blow dry this afternoon with Sian, always does it exactly how I like and gives really good hair care tips! :)

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Response from Michael Franks Liverpool One

Hi Claire, thank you for this fab review! I am so happy to see that you are pleased with your cut and blow dry, and I hope the advice was helpful! See you next time - Siân - Front of House Team

Perfect

Lindsay Seddon
29th Jul 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Michael is brilliant, talked me through what he was doing throughout, explained how to style my hair in it's new style and have me exactly what I wanted, I'm very happy!

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Response from Michael Franks Liverpool One

HI Lindsay, thank you for this brilliant review! It is so good to see that you enjoyed your visit to the salon and that Michael gave you some great results and advice! We hope yo see you again soon - Siân - Front of House Team

So glad I went...

Alison Braskova
28th Jul 2023
Team Member: Thomas
5.0
Appointment verified by SaloniQ Software

What a lovely salon, very relaxed atmosphere. Stylist Thomas gave my a hair a new lease of life. Left the salon feeling great. Will be returning very soon. Would definitely recommend!

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Response from Michael Franks Liverpool One

Hi Alison, thank you for this lovely review! I am so pleased to see that you enjoyed your time in the salon with Thomas and that you left feeling great with your new hair! We look forward to seeing you again soon - Siân - Front of House Team

Tint and cut and blow

Anne - Marie Jones
27th Jul 2023
Team Member: Thomas
5.0
Appointment verified by SaloniQ Software

Beautiful visit as always warm welcome and treated special through my visit. Great consultation with very satisfying results. Beautiful colour and styl.e thank you

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Response from Michael Franks Liverpool One

Hi Anne-Marie, thank you for this lovely review! It is so good see that you enjoy your visits to the salon and always have beautiful results with your hair. We hope every client feels this way! See you next time! - Siân - Front of House Team

Great as always

Tony Burns
27th Jul 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Really good so happy with my hair can't fault Anthony he gets it perfect every time Amazing!

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Response from Michael Franks Liverpool One

Hi Tony, thank you for this amazing review! It is great to see that you are pleased with your haircut by Anthony and enjoy your visits to the salon. We look forward to seeing you next time! - Siân - Front of House Team

Amazing new look

Julie Serjeant
24th Jul 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Couldn't be happier from start to finish. Michael is so lovely he takes so much time to make sure I am happy with the advice he gave me . The colour change I couldn't be happier with thank you. Thomas styled my hair , such a lovely person and the time he took to make sure I was happy with the curls and the final style . I can't thank him enough

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Response from Michael Franks Liverpool One

Hi Julie, thank you for this amazing review! It is so good to see that you enjoyed your experience in the salon and were happy with your colour and styling by Michael and Thomas. We look forward to seeing you again soon! - Siân - Front of House Team

gorgeous service!

Amy Jenkins
22nd Jul 2023
Team Member: Thomas
5.0
Appointment verified by SaloniQ Software

I had just come from a really bad experience at another salon where i’d walked out before they’d even spoken to me properly so coming in was a breath of fresh air and Tom was amazing! Will definitely be making this my regular salon based of his service today!

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Response from Michael Franks Liverpool One

Hi Amy, thank you for this lovely review! I'm sorry that you had a bad experience elsewhere but it is great that you found Michael Franks to be a breath of fresh air! It is so good to see that Tom looked after you and that you are pleased with your results. See you again soon! - Siân - Front of House Team

Enjoyed the experience

Karen Carsley
22nd Jul 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

I wish I lived nearer. Anthony is fantastic he makes the experience. How he remembers me and the conversations we have had I don’t know. I enjoy my visits to him so much that I booked a weekend in Liverpool as he suggested. ?

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Response from Michael Franks Liverpool One

Hi Karen, thank you for this fabulous review! I am pleased to see that you really enjoyed your experience in the salon with Anthony and your great hair results! We look forward yo your next trip to Liverpool! - Siân - Front of House Team

Love my new haircut

Emily Hayes
20th Jul 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Really great haircut.

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Response from Michael Franks Liverpool One

Hi Emily, thank you for this great review! I am pleased to see that you are loving your new haircut. We hope to see you again soon! - Siân - Front of House Team

First visit

Dave
20th Jul 2023
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

First time here following Toni & Guy closure in city centre. Sian was lovely and listened to what was required and carried it out perfectly. Thank you

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Response from Michael Franks Liverpool One

Hi Dave, thank you for this lovely review! It is so good to see that you were happy with your haircut and enjoyed your first visit to Michael Franks. We look forward to your next visit! - Siân - Front of House Team

Always something different and always brilliant!

Emma Cochrane
20th Jul 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

I’m really happy with my cut and wonderful colour. Callum knows I like to try new colours or slight changes in style, so even though I have very short cut, he manages to suggest possible changes which I love! My cut and colour- highlights and toner- feel just right for me and make me feel great

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Response from Michael Franks Liverpool One

Hi Emma, thank you for this brilliant review! It is so good to see that you are pleased with your colour and cut, and that your stylist Callum knows how to make you feel great by trying different things! We look forward to your next visit! - Siân - Front of House Team