Michael Franks Liverpool One

33a Strand Street, Liverpool, Merseyside, L18LT

About us

Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.

Read more...

Opening hours

Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 20:00
Friday 10:00 - 20:00
Saturday 09:00 - 17:30
Sunday Closed

Services

Hair

Reviews

4.90
1,876 verified reviews
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Value
Result
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Atmosphere
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Excellent Service

Grace Allan
4th Mar 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

I hadn’t had my hair cut for almost 18 months, so I really needed one. My hair was waist-length and had become more difficult to manage. It mainly needed trimming and thinning out.
Callum was very attentive and took the time to talk through what I wanted and what my options were before cutting my hair. Its condition and style was transformed! He even put a lovely wave in my hair. I’m very happy with the result and overall service.
I also liked that I could buy one of products used to treat my hair. It’s like having a souvenir! I also got a good student discount.

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Response from Michael Franks Liverpool One

Hi Grace, thank you for taking the time to leave this excellent review! It is so good to see that you are happy with your hair transformation and that Callum helped you to achieve the style that you were hoping for. We look forward to seeing you again soon! - Siân - Front of House Team

Fabulous Last minute cut & blow.

Laura Hughes
3rd Mar 2023
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

So grateful for Elena fitting me in for a last minute cut & blow dry before my night out in Liverpool. Great service and efficiently done in Less than 45mins. So pleased. Offered a drink and made to feel welcome by all staff & the owner.

Found & booked using treat well website.

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Response from Michael Franks Liverpool One

Hi Laura, thank you for this fabulous review! I am so pleased to see that you enjoyed your experience in the salon and that you were happy with your cut and blow dry by Elena. We hope you enjoyed your night out and look forward to your next visit! - Siân - Front of House Team

1/03/23

Helen Busteed
2nd Mar 2023
Team Member: Anthony
5.0

As always friendly efficient and professional

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Response from Michael Franks Liverpool One

Hi Helen, thank you for this great review! I am so pleased to see that you enjoyed your visit to the salon and found your experience with team to be friendly and professional. We look forward to seeing you again soon! - Siân - Front of House Team

Hair cut and finish

Ella Clarke
2nd Mar 2023
Team Member: Thomas
5.0
Appointment verified by SaloniQ Software

Thank you Thomas! Excellent cut and style, very professional but also great fun to chat to whilst having my hair done, thanks again and will be back to book in with you on future

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Response from Michael Franks Liverpool One

Hi Ella, thank you for this excellent review! It is great to see that you are happy with your cut and style by Thomas and that we made your experience enjoyable. We look forward to seeing you next time! - Siân - Front of House Team

Fab place

Nicola Burns
2nd Mar 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

As always a great experience. Callum is so friendly and listens to what you want. Thank you!

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Response from Michael Franks Liverpool One

Hi Nicola, thank you for leaving this fab review! I am so pleased to see that you enjoyed your experience in the salon and that you were happy with your stylist Callum. See you next time! - Siân - Front of House Team

Colour cut & blow

Anonymous
26th Feb 2023
5.0

Also Anthony P for my cut & blow. Love my hair really pleased

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Response from Michael Franks Liverpool One

Hello, thank you for taking the time to leave this great review! I am so happy to see that you are pleased with your cut and blow-dry by Anthony. We hope to see you again soon! - Siân - Front of House Team

Much Love Michael

Steph Prosser
25th Feb 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Always love coming in, thank you for always making my hair amazing

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Response from Michael Franks Liverpool One

Hi Steph, thank you for this amazing review! It is great to see that you are always happy with your hair by Michael and that you are enjoying your visits. We look forward to seeing you next time! - Siân - Front of House Team

Always a lovely experience

Jennifer Burgess
25th Feb 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Thanks Michael for a lovely cut and style as always. Lovely clean and friendly salon.

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Response from Michael Franks Liverpool One

Hi Jennifer, thank you for this lovely review! It is so good to see that you were happy with your cut and style by Michael and that you enjoyed your time in the salon. We hope to see you again soon! - Siân - Front of House Team

My cut and blow

Ms Susan Clarke
25th Feb 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

I enjoy my whole experience whenever I go for my hair appointment from callum he is always pleasent and makes me feel relaxed and comfortable

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Response from Michael Franks Liverpool One

Hi Susan, thank you for this lovely review! I am so happy to see that you enjoy your experiences in the salon at each appointment and we look forward to seeing you again soon! - Siân - Front of House Team

Fabulous

Miss Jacqui Burden
25th Feb 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

I was struggling with what colour to have and he was so helpful with his advice. Love the gloss finish and of course the fabulous cut ☺️

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Response from Michael Franks Liverpool One

Hi Jacqui, thank you for this fabulous review! It is so good to see that you received some helpful advice when deciding on your new style and that you were happy with the results! We look forward to seeing you next time - Siân - Front of House Team

Excellent service

Katherine Mcelroy
24th Feb 2023
Team Member: Thomas
5.0
Appointment verified by SaloniQ Software

My first time at Michael franks on the recommendation of some friends. I absolutely loved it. Thomas was amazing listened to what I asked for and talked me though what he was doing. He was lovely to talk to. Really great experience. I’ll definitely be back to see Thomas.

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Response from Michael Franks Liverpool One

Hi Katherine, thank you for this excellent review! It is great to see that you enjoyed your experience in the salon and were happy with your hair results by Thomas! Thank you to your friends for the recommendations and we hope to see you all again soon - Siân - Front of House Team

Not satisfied.

Mahek jeswani
23rd Feb 2023
2.0

I did not like my hair cut.

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Response from Michael Franks Liverpool One

Hi Mahek.
Following on from our telephone conversation I am really glad that we have been able to get you rebooked into salon to go over what you are not liking with your hair cut.
Our aim is to make sure everyone leaves the salon happy with the results of their visit, if this ever not the case we really appreciate the opportunity the correct that.
Looking forward to seeing you Friday.
Michael - Creative Director

Wash, Cut & Blowdry

Holly Hughes
23rd Feb 2023
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Sian was lovely and gave me the cut I wanted. My hair feels so much better now, thank you!

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Response from Michael Franks Liverpool One

Hi Holly, thank you for this lovely review! I am so pleased to see that you are happy with your haircut and that its feeling much better! We look forward to your next visit - Siân - Front of House Team

I’ll definitely be back

Karen Carsley
21st Feb 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Fantastic cut again, I wish we lived nearer. Anthony is wonderful, welcoming and a wizard stylist.

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Response from Michael Franks Liverpool One

Hi Karen, thank you for this fantastic review! I am so pleased to see that you were happy with your stylist Anthony and the results of your haircut! We hope to see you again soon - Siân - Front of House Team

Hair cut

Michael Grooby
17th Feb 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Anthony was lovely and the haircut was great!

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Response from Michael Franks Liverpool One

HI Michael, thank you for leaving this great review! It is so good to see that you were happy with your haircut and your stylist Anthony, we hope to see you again soon! - Siân - Front of House Team

New me

Anonymous
17th Feb 2023
5.0

Had a complete revamp and love it, cut and blow dry and just feel fabulous

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Response from Michael Franks Liverpool One

Hello, thank you for taking the time to leave this wonderful review! It is so good to see that you are loving your new style and that you are feeling fabulous! We look forward to your next visit - Siân - Front of House Team

Best of the best

Liv Silver
15th Feb 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Michael is exceptional, he understands what I’m asking for perfectly even if I am talking nonsense. My hair is beautiful every time I see him and I walk out feeling amazing. He cares about the condition my hair is in and keeps checking in about my routine to make sure whatever he is doing is going to fit in with my lifestyle and the amount of time I want to spend on my hair at home. He’s an absolute hair genius.

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Response from Michael Franks Liverpool One

Hi Liv, thank you for this amazing review! It is so good to see that you are loving your hair by Michael and that you leave the salon feeling great every single time! We hope that all of our clients feel this way. We look forward to seeing you next time - Siân - Front of House Team

Best haircut in Liverpool

Sarah Travers
15th Feb 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Love coming to the salon to have my haircut by Anthony. I have so much confidence in his ability, he listens and understands exactly how I want my hair cutting. I absolutely love my haircut and it keeps its shape and style for months because of the excellent cut. Anthony is a wonderful, kind and caring professional, I wouldn't go to anyone else.

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Response from Michael Franks Liverpool One

Hi Sarah, thank you for this lovely review! I am so happy to see that you are pleased with your hair cut and your stylist Anthony. I will pass on this amazing feedback! we look forward to seeing you next time - Siân - Front of House Team

Good hairdressing experience!

Laraine Bethkenhagen
10th Feb 2023
Team Member: Anthony
4.0
Appointment verified by SaloniQ Software

Very nice atmosphere and a super relaxing hair wash...very good colour and styling from Elena and Antony and excellent coffee as well!

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Response from Michael Franks Liverpool One

Hi Laraine, thank you for this great feedback! It is so good to see that you were happy with your colour, cut and service by the team and enjoyed the atmosphere during your visit to the salon. We look forward to seeing you next time - Siân - Front of House Team

Short cut

Cecile De Luna
8th Feb 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Anthony is friendly and professional. He makes the customer feel comfortable and he is good in explaining what he is going to do and considerate to what customers wants.

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Response from Michael Franks Liverpool One

Hi Cecile, thank you for this great review! I am so pleased to see that you were happy with your stylist Anthony during your visit, and felt comfortable while you were in the salon. We look forward to seeing you again soon! - Siân - Front of House Team

Prefect cut and blow dry

Phoebe Webb
8th Feb 2023
Team Member: Elena
5.0

Can’t fault Elenas cut and blow dry. I got my hair curled and it feels so fresh and beautiful. Everything was clean, professional and the value for the service was amazing.

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Response from Michael Franks Liverpool One

Hi Phoebe, thank you for this amazing review! I am so pleased to see that you were happy with your haircut, value and service during your time in the salon! This is how we hope every client feels! We hope to se you again soon - Siân - Front of House Team

Elena - Provides The Best Service

Fiza Ali
7th Feb 2023
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

Elena has great skills, she knows exactly what a client wants. She listens carefully and always finishes the task with such ease. I would 100% recommend Elena.

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Response from Michael Franks Liverpool One

Hi Fiza, thank you for this great review! I am so happy to see that you are happy with your hair and your stylist Elena! We look forward to seeing you again soon - Siân - Front of House Team

Elena

Fiza Ali
7th Feb 2023
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

Elena is my favourite and she’s extremely lovely. Her work never fails to impress me. Elena is literally like magic.

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Response from Michael Franks Liverpool One

Hi Fiza, thank you for this lovely review! I am so pleased yo see that you are happy with your stylist Elena and that she was able to achieve magic results with your hair, I will pass on this wonderful feedback. We look forward to seeing you again soon! - Siân - Front of House Team

Excellent

Ann Doherty
7th Feb 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Excellent service, Anthony is a joy I look forward to having my appointment and he never disappoints. His knowledge and experience is second to none. So welcoming and friendly

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Response from Michael Franks Liverpool One

Hi Ann, thank you for this excellent review! I am so pleased to see that you found the team welcoming and friendly, and that Anthony looked after you during your visit. We hope that every client feels this way during and after their appointment! We look forward to seeing you next time - Siân - Front of House Team

Haircut with Anthony

Jess Foran
7th Feb 2023
Team Member: Anthony
5.0

Had a brill cut from Anthony today after not the best start to my day. Really knowledgeable and gave some hints and tips on how to style my hair at home. Thank you.

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Response from Michael Franks Liverpool One

Hi Jess, thank you for this brilliant review! It is so good to see that you enjoyed your experience in the salon with Anthony and I am glad to see that we were able to make your day a little better! We hope to see you again soon - Siân - Front of House Team

Fab

Gail Hammond
7th Feb 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum is a star he knew what I had asked for and got it so right thanks

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Response from Michael Franks Liverpool One

Hi Gail, thank you for this fab review! It is so good to see that you are happy with your haircut by Callum, we hope to see you again soon! - Siân - Front of House Team

Perfect restyle and great service

Claire Austin
4th Feb 2023
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Sian was excellent at completing a cut and blow and restyle for my hair. She listened to what I wanted and did my hair exactly as I described. Extremely happy, already booked in my next appointment! :)

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Response from Michael Franks Liverpool One

Hi Claire, thank you for this lovely review! I am so happy to see that you were pleased with your experience in the salon and that we managed to create the new style that you hoped to achieve. I look forward to your next visit! - Siân - Front of House Team

Not mutton….

Davinya Scott
4th Feb 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Epic cut as always

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Response from Michael Franks Liverpool One

Hi Davinya, thank you for this amazing review! We are so pleased to see you were happy with your haircut and we look forward to your next visit! - Siân - Front of House Team

Great cut!

Emma Cochrane
4th Feb 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

As always really happy with my cut. Even though I like to keep my hair really short, Callum always thinks of ways to make it feel and look slightly different, which I love! Very happy. Thank you

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Response from Michael Franks Liverpool One

Hi Emma, thank you for this great review! It is so good to see that you were happy with your haircut by Callum and that it feels fresh every time! We hope to see you again soon - Siân - Front of House Team

Good service

Anonymous
3rd Feb 2023
5.0

Excellent service

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Response from Michael Franks Liverpool One

Hello, thank you for taking the time to leave this great review! I am so pleased to see that you were happy with the service you received from your visit to Michael Franks, we look forward to seeing you again soon! - Siân - Front of House Team

Fab!

Sam Ball
2nd Feb 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Very knowledgeable, clearly knows his stuff and an excellent service!

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Response from Michael Franks Liverpool One

Hi Sam, thank you for this fab review! I am so pleased to see that you were happy with your haircut and experience in the salon, I will pass on this lovely feedback! See you next time - Siân - Front of House Team

A whole experience

Stephanie Miller
2nd Feb 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

A good catch up, a relaxing head massage, a perfect haircut - what more can you ask for? Thank you Michael

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Response from Michael Franks Liverpool One

Hi Stephanie, thank you for this lovely review! It is so good to see that you enjoyed your whole experience in the salon, that you felt relaxed during your visit and left with a perfect cut by Michael. We look forward to seeing you again soon! - Siân - Front of House Team

yet another great hairstyle from Callum.

Linda Mclarty
31st Jan 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum rightly takes pride in his craft. He is careful and meticulous, discussing what the client wants, making brilliant suggestions and always delivering more than you expect. I have a particular allergy and Callum always adapts the products used to take this into account. He is an exceptional hair stylist.

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Response from Michael Franks Liverpool One

Hi Linda, thank you for this great review! I am so pleased to see that you are happy with your stylist Callum, who is able to achieve the personalised results that you want for your hair every time. I will pass on this lovely feedback and we look forward to seeing you next time! - Siân - Front of House Team

Exactly what I asked for

Javie Nartea
31st Jan 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum listened to what I wanted and did exactly it! I love my hair so much!! Thank you!

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Response from Michael Franks Liverpool One

Hi Javie, thank you for this great review! It is so good to see that we were able to achieve the hair goals that you hoped for. We look forward to seeing you again soon - Siân - Front of House Team

Genius!

Anonymous
27th Jan 2023
Team Member: Callum
5.0

Calum is a hair genius. When I arrived at the salon, I was very unhappy with my hair. I left a new woman! Excellent stylist!

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Response from Michael Franks Liverpool One

Hello, thank you for taking the time to leave this great review! I am so happy to see that you were pleased with your stylist and left with great results! I will pass on this lovely feedback and we hope to see you again soon - Siân - Front of House Team

Picture perfect service

Merlyn Jesudasan
27th Jan 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

My stylist was Callum. He is very approachable and easygoing. And talked me through what he is doing with my hair. He is very focused and creates magic quietly. All of the other staff are friendly and warm as well. Overall I loved the result of Callums magic. I've decided to make it my go to salon from now. Thanks guys!

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Response from Michael Franks Liverpool One

Hi Merlyn, thank you for this amazing review! I am so happy to see that you enjoyed your time in the salon and found the team to be friendly and knowledgable. It is also great to see that you were happy with your hair results by Callum! We look forward to seeing you next time! - Siân - Front of House Team

Amazing haircut

Abigail Beamish
26th Jan 2023
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

I’m so happy with my haircut - Sian did such a good job.

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Response from Michael Franks Liverpool One

Hi Abigail, thank you for this amazing review! I am so happy to see that you are pleased with your haircut and that we achieved the results you hoped for. See you next time! - Siân - Front of House Team

Mr

Tommy Tomlinson
25th Jan 2023
5.0

Best haircut I've had in my 3 years in liverpool, Anthony was absolutely lovely too. Enjoyed my visit.

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Response from Michael Franks Liverpool One

Hi Tommy, thank you for this amazing review! It is lovely to see that you enjoyed your visit and that Anthony gave you a great haircut! We look forward to seeing you again soon - Siân - Front of House Team

The best

Anonymous
21st Jan 2023
Team Member: Michael
5.0

Lovely salon and such great service! Exactly what I love every time! Thank you

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Response from Michael Franks Liverpool One

Hello, thank you for taking the time to leave this amazing review! It is so good to see that you enjoyed your visit to the salon and leave with the hair that you hope for every time. We hope to see you again soon ! - Siân - Front of House Team

Highly recommend

Rachel Hayter-James
21st Jan 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Anthony is very friendly professional and knowledgeable. Lovely salon. Always very pleased with my visits.

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Response from Michael Franks Liverpool One

Hi Rachel, thank you for this fab review! It is so good to see that you are always pleased with your visits and that you would recommend the salon! I am also happy to see the you were happy with your stylist Anthony, I will pass on this lovely feedback. We look forward to seeing you next time! - Siân - Front of House Team

Highly recommend

Anonymous
21st Jan 2023
Team Member: Callum
5.0

Callum was very friendly, professional and knowledgeable. Love my colour.

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Response from Michael Franks Liverpool One

Hello, thank you for taking the time to leave this wonderful review! I am so happy to see that you were happy with your colour, and found your stylist Callum to be friendly and professional. We hope to see you again soon! - Siân - Front of House Team

Great as Usual

Helen Phillips
21st Jan 2023
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Had the most gentle and relaxing hair wash followed by a fab haircut. Very happy!

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Response from Michael Franks Liverpool One

Hi Helen, thank you for this great review! I am pleased to see that you enjoyed your experience in the salon and felt relaxed during your visit! Its lovely to see that you were very happy with your cut as well! We look forward to your next visit- Siân - Front of House Team

Excellent!!

Tracy Crosby
21st Jan 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

My favourite stylist. Callum takes time and care to listen to what I want. He is really professional and works wonders. I always leave the salon happy!!

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Response from Michael Franks Liverpool One

Hi Tracy, thank you for this excellent review! I am pleased to see that you were happy with your stylist Callum and the service provided. It is great to see that you always leave the salon happy, this is just what we hope to achieve! See you next time - Siân - Front of House Team

Amazing

Miss Jacqui Burden
20th Jan 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Once again great service and an amazing cut and colour ?

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Response from Michael Franks Liverpool One

Hi Jacqui, thank you for this amazing review! I am so pleased to see that you were happy with your cut and colour and enjoyed your time in the salon! I will pass on this lovely feedback to the team and we hope to see you again soon - Siân - Front of House Team

Colour cut and blow

Anne - Marie Jones
20th Jan 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Lovely experience as always friendly staff and a lovely clean and professional salon the best in the city drink offered upon entering the salon and throughout my visit courteous at all times. Beautiful treatments and head massage and the cut and flour is fabulous. Thank you Michael xx

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Response from Michael Franks Liverpool One

Hi Anne-Marie, thank you for this lovely review! It is great to see that you enjoyed your experience in the salon and found everyone to be friendly and helpful, This is exactly how we hope every client feels during visits. It is also excellent to see that you are happy with your cut and colour and service by Michael! We look forward to seeing you again soon - Siân - Front of House Team

Fabulous cut

Nicola Burns
19th Jan 2023
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

Had a last minute booking with Treatwell app. Very convenient and easy to book when it suits me! Had a great cut from Elena. She listened to me and gave me exactly what I asked. She is skilled and my very short style was super. Thank you.

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Response from Michael Franks Liverpool One

Hi Nicola, thank you for this fabulous review! I am happy to see that you found booking your appointment easy and convenient and that you were pleased with your haircut by Elena. We look forward to tour next visit! - Siân - Front of House Team

Haircut

Michelle
19th Jan 2023
Team Member: Elena
5.0

Elena is just amazing! Love the haircut so much

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Response from Michael Franks Liverpool One

Hi Michelle, thank you for this amazing review! It is great to see that you are loving your new haircut by Elena, I will pass on this great feedback and we look forward to seeing you again soon! -Siân - Front of House Team

Amazing as always

Victoria King
18th Jan 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Thanks Callum again , always consistent, very helpful and im always pleased with my hair

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Response from Michael Franks Liverpool One

Hi Victoria, thank you for this amazing review! I am so happy to see that you were pleased with your hair by Callum, I will pass on this lovely feedback! We look forward to your next visit - Siân - Front of House Team

Cut and style

Laraine Bethkenhagen
17th Jan 2023
Team Member: Anthony
4.5
Appointment verified by SaloniQ Software

Very nice experience with Anthony. He is a good stylist and is friendly and professional.

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Response from Michael Franks Liverpool One

Hi Laraine, thank you for taking the time to leave a review! I am pleased to see that you enjoyed your experience in the salon and that you were happy with your stylist Anthony. We hope to see you again soon! - Siân - Front of House Team

Lovely

Amy
13th Jan 2023
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

Elena was lovely, she gave me a really nice cut and style and had a lovely experience!

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Response from Michael Franks Liverpool One

Hi Amy, thank you for this lovely review! I am so pleased that you are happy with your cut and style by Elena, and that you enjoyed your experience in the salon! This is what we hope to achieve for every client! See you next time - Siân - Front of House Team