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Chapter One Hair Spa Eskbank

Part of the Chapter One Hair Spa group
4.94
852 reviews
2 Dalhousie Road, Eskbank, Dalkeith, Midlothian, EH22 3AS
0131 654 2357
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About us

Situated in the heart of Dalkeith lies our flagship Eskbank salon, offering a welcoming, enjoyable and vibrant atmosphere to all who visit. Located within a beautiful corner space (which was previously a garage!), our Chapter One Hair Spa is a destination like no other. Our stylish salon offers fabulous hair expertise whilst also being the home of our dedicated nail technician, LVL lash technician, as well as our beautiful, relaxing beauty spa with two beauty treatment rooms and beauty experts. Chill out with a visit at the start of the week or soak up the bustle of this busy salon as we get you ready for the weekend. Private parking is available on site just metres away from the salon means you can easily visit us any day of the week.

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Opening hours

Monday Closed
Tuesday 09:00 - 21:00
Wednesday 09:00 - 21:00
Thursday 09:00 - 21:00
Friday 09:00 - 21:00
Saturday 09:00 - 16:30
Sunday Closed

Reviews

4.94
852 verified reviews
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Value
Result
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First time there

Yvonne Grey
7th Apr 2021
Team Member: Niki
5.0
Appointment verified by SaloniQ Software

Very good modern salon very pleasant staff,Nikki gave me a good cut and have booked in for six weeks time.

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Response from Chapter One Hair Spa Eskbank

Hi Yvonne,

Welcome to the salon and thank you for the lovely review.

I am delighted to are happy with your hair.

Thank you again. x

New Style

Jackie Higginson
6th Apr 2021
Team Member: Niki
5.0
Appointment verified by SaloniQ Software

Like most people first visit in 3 months. My hair was out of control. The good thing was I could get a new style. I am delighted with. A great job by Nikki again
I'm never disappointed.

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Response from Chapter One Hair Spa Eskbank

Hi Jackie,

So lovely to have you back in the salon again.

Thank you for your lovely review, i will look forward to sharing your review on how delighted you are with Niki and the Team.

Thank you again x

Thank you

Victoria Curthbert
6th Apr 2021
5.0
Appointment verified by SaloniQ Software

O my god what a fantastic job so Happy with it sorry I can’t remember who did it but can’t wait to come back

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Response from Chapter One Hair Spa Eskbank

Hi Victoria,

So lovely to have you back in the salon again.

Thank you for your lovely review, i will look forward to sharing it with Niki your stylist and the Team.

Thank you x

All round excellence

Anonymous
23rd Dec 2020
5.0

Wonderful cut, beautiful surroundings, thoroughly professional.

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Another fab experience

Yvonne Mccabe
21st Dec 2020
Team Member: Marianne
5.0
Appointment verified by SaloniQ Software

Great service as usual

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Amazing all round

Leanne Miller
18th Dec 2020
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

Natalie was amazing as always. All staff are friendly and make you feel welcome. Salon is clean and witnessed a station being cleaned to high standards meaning people feel safe and able to relax and enjoy.

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Response from Chapter One Hair Spa Eskbank

Hi Leanne,

Thank you for the lovely feedback.

It is very much appreciated and i will share your kind words with Natalie and the Team.

I am delighted to hear you feel safe and relaxed.

Thank you again. x

First Class Experience

Anonymous
18th Dec 2020
5.0

Delighted as always. The salon is welcoming with wonderful friendly staff! I feel comfortable and safe at all times.
I would like to give a special mention to the salons trainee Abbie, thank you for looking after me and your head massage was fabulous!

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Response from Chapter One Hair Spa Eskbank

Hi thank you for the lovely feedback.

It is so nice to hear when clients feel so comfortable and safe and we are doing everything we can to ensure you are looked after.

I will look forward to sharing your comments with Abbie and the Team.

Thank you so much. x

Massage

Tracey gillan
17th Dec 2020
Team Member: Lisa (Beauty)
5.0

Lisa is lovely and very good at her job. I am very happy with all of the massages I have had. I really like the room and feel cosy and relaxed

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Response from Chapter One Hair Spa Eskbank

Hi Tracey,

Thank you for the lovely feedback.

I am delighted to hear you love your massages Tracey and we look forward to seeing you in the salon again soon. x

Great Salon

Linda Richardson (Julie)
17th Dec 2020
5.0

My sister is very pleased with her hair. Staff couldn’t be more pleasant and helpful. My sister is in a wheelchair and staff go that extra mile to make things easy for her.

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Response from Chapter One Hair Spa Eskbank

Good afternoon,

Thank you for the lovely feedback you gave us. I will pass this onto the Team and it is very much appreciated.

Thank you again. x

Treatment at Chapter One

Anonymous
16th Dec 2020
Team Member: Rachel
5.0

As usual, a very efficient friendly atmosphere. Always feel welcome and special when I go to Chapter One.

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Response from Chapter One Hair Spa Eskbank

Hi thank you so much for your feedback.

It is great to hear you feel special when you come to the salon.

We hope to see you again soon.

Thank you again. x

Uplifting cut & colour!

Yvonne Begg
15th Dec 2020
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

Ellie is friendly & professional. She's a fantastic stylist and I'm always really happy with the cut & colour she gives me. I met Lesley Anne for the first time, on reception today - likewise she is very welcoming, friendly & professional.

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Response from Chapter One Hair Spa Eskbank

Hi Yvonne,

Thank you for your lovely feedback,

I will look forward to sharing your kind words with Ellie and the Team, and i am delighted you are very happy with your hair after your visit to the salon.

Thank you again Yvonne,

Lesley Ann x

Eyebrows with Rachel

Bryony Mcharg
12th Dec 2020
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

Amazing! Absolutely love my eyebrows! Rachel really took her time and understood what I was looking for with my brows. I have struggled for a while to find someone to do my brows the way I wanted, but I have definitely found that in Rachel! I can’t wait to book in again, 10/10 experience!

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Response from Chapter One Hair Spa Eskbank

Hi Bryony,

Thank you for the lovely feedback you gave Rachel.

I will look forward to sharing this with her and i am so pleased you love your eyebrows.

Thank you again. x

5 Stars.

Nicola McKay
10th Dec 2020
Team Member: Natalie
5.0

Been going to Natalie at Chapter one since it opened and wouldn’t go anywhere else Great atmosphere, great staff very professional and make you so welcome. 5 Stars ⭐️ ⭐️⭐️⭐️⭐️

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Response from Chapter One Hair Spa Eskbank

Hi Nicola,

Thank you for the amazing feedback. I will share this with Natalie and the Team and she will be delighted to hear how happy you are with your hair.

Thank you again Nicola. x

Six week visit to Salon

Anne Hall
9th Dec 2020
Team Member: Emma
5.0

Enjoyable experience overall. Very friendly atmosphere.

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Response from Chapter One Hair Spa Eskbank

Hi Anne,

Thank you for the lovely feedback.

I am delighted to hear you had an enjoyable visit to the salon, and we look forward to welcoming you back again.

Thank you. x

Cut and style

Linda Harcourt
9th Dec 2020
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Very enjoyable relaxing time hair lovely

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Response from Chapter One Hair Spa Eskbank

Hi Linda,

Thank you for your lovely feedback.

It is great to hear you had a lovely relaxed visit to the salon. We look forward to seeing you again soon.

Thank you again. x

Excellent service

Denise scott
8th Dec 2020
Team Member: Natalie
5.0

Excellent service friendly attentive

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Response from Chapter One Hair Spa Eskbank

Thank you Denise for the feedback.

We are delighted that you had a great experience in the salon.

Thank you again. x

Chapter one hair salon

Denise scott
8th Dec 2020
Team Member: Natalie
5.0

Excellent service friendly and very attentive

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Response from Chapter One Hair Spa Eskbank

Hi Denise,

Thank you for the lovely feedback.

We look forward to seeing you in the salon again soon.

Thank you again. x

Salon visit

Nikola Hunter
3rd Dec 2020
Team Member: Rachael
5.0

I’m always very impressed with Rachel and the team. It was a well needed time out today after a hard few weeks. Helped me relax for a wee bit. Thank you.

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Response from Chapter One Hair Spa Eskbank

Hi Nikola,

Thank you for the lovely feedback.

It is lovely to hear you enjoyed your visit to the salon and you were relaxed whilst here.

Thank you again. x

First visit , 1st December

Anonymous
2nd Dec 2020
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

This was my first time at the salon for a hair colour, cut and finish. All staff were welcoming, professional and friendly. I am very pleased with the result and have no hesitation in recommending Chapter One at Eskbank.

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Response from Chapter One Hair Spa Eskbank

Hi thank you for the lovely feedback.

I am delighted to hear you had a great visit to the salon and we hope to see you again soon.

Thank you again. x

Beauty

Lorraine kellacher
2nd Dec 2020
Team Member: Lisa (Beauty)
5.0

Excellent, very well organised. No problems at all.

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Response from Chapter One Hair Spa Eskbank

Hi Lorraine,

Thank you for the feedback. I am glad you had a lovely visit to the salon.

We look forward to seeing you again soon.

Thank you again. x

5*

Kirsty Bain
30th Nov 2020
Team Member: Lisa (Beauty)
5.0
Appointment verified by SaloniQ Software

Lisa is great, makes you feel super comfortable and she’s just a genuine nice person. Best I have had and wouldn’t trust anyone else to touch my eyebrows!

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Response from Chapter One Hair Spa Eskbank

Hi Kirsty,

Thank you for the lovely feedback.

It is so nice to hear how comfortable Lisa makes you feel during your beauty appointments.

I will look forward to sharing your kind words with Lisa and the Team.

Thank you again. x

Impressive young lady

Kristen Aitken
29th Nov 2020
Team Member: Rachael
5.0

Very professional young lady from the minute I picked up the phone to her. So polite. Very efficient and listened to exactly what I wanted. Came away feeling a million dollars. I’ll look forward to my return.

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Response from Chapter One Hair Spa Eskbank

Hi Kristen,

Thank you for the lovely feedback.

I am so pleased you left the salon feeling amazing. I will share your kind words with Rachael and the Team.

Many thanks again. x

Cut and Tint freshen up

Avril Macfarlane
27th Nov 2020
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

Ellie is a credit to Chapter One. An ultimate professional who really knows her stuff. She explains what products she’s using and styling techniques she’s using. Thank you

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Response from Chapter One Hair Spa Eskbank

Hi Avril,

Thank you for the lovely feedback.

Ellie will be delighted to hear your comments after i share with her and the Team. We look forward to seeing you in the salon again soon.

Thank you again. X

My hair experience...

Dahrlene Tough
27th Nov 2020
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

I love the friendly approach from all the team. Natalie is a star when it comes to my hair. She just knows what I want even when I don’t know!

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Response from Chapter One Hair Spa Eskbank

Hi Darlene,

Thank you for the lovely feedback.

I will look forward to sharing your kind words with Natalie and the Team.

Thank you again. x

Mr

Anonymous
25th Nov 2020
5.0

Amazing

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Response from Chapter One Hair Spa Eskbank

Hi thank you for the feedback.

We hope to see you again in the salon soon. x

Last Minute Cut

Anonymous
24th Nov 2020
5.0

Natalie fit me in last minute for a haircut. Was super friendly, polite and courteous throughout. My cut is back to a great standard after using various barbers over the last few years. I would highly recommend Natalie or anyone in their team.

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Response from Chapter One Hair Spa Eskbank

Hi thank you for the lovely feedback.

I am delighted to hear we were able to fit you in and your are delighted with your hair.

We look forward to seeing you in the salon again soon.

Thank you again. x

Cut and colour

Lesley-Anne Robb
20th Nov 2020
Team Member: Marianne
5.0
Appointment verified by SaloniQ Software

Love my cut and colour..as always Marianne does an amazing job ?...love it ?

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Response from Chapter One Hair Spa Eskbank

Hi Lesley Anne,

Thank you for the lovely feedback.

I look forward to sharing this with Marianne. We look forward to seeing you in the salon again soon.

Thank you again. x

Fantastic as always

Samantha Rhoden
19th Nov 2020
Team Member: Rachael
5.0
Appointment verified by SaloniQ Software

Great service, really happy with my new hair cut .

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Response from Chapter One Hair Spa Eskbank

Hi Samantha,

Thank you for your lovely feedback.

I am delighted you love your new hair cut and we look forward to seeing you in the salon again soon. x

Highly recommend

Deborah Mckellar
19th Nov 2020
Team Member: Paul
5.0
Appointment verified by SaloniQ Software

Very happy lady. Lovely salon & everyone so friendly. Very impressed with cut (I’m particular with my cuts). Good range of products also inc Vegan!

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Response from Chapter One Hair Spa Eskbank

Hi Deborah,

Thank you for your lovely feedback. I am delighted to hear you love your hair.

We look forward to seeing you in the salon again soon.

Thank you again. x

good choice

Antonella
14th Nov 2020
Team Member: Rachael
5.0

Excellent professionalism, excellent advice, excellent result together with kindness, patience and sympathy. The entire staff is polite and helpful. Excellent used products

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Response from Chapter One Hair Spa Eskbank

Hi Antonella,

Thank you for the lovely comments.

I am delighted to hear you had a lovely visit to the salon.

Thank you again. x

Friendly and efficient service

Cynthia Jeffries
13th Nov 2020
5.0

I had a great experience in spite of new restrictions. I felt safe and yet everything felt normal and it was lovely to have such a good cut and come out feeling so pampered .

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Response from Chapter One Hair Spa Eskbank

Hi Cynthia,

Thank you for the lovely comments.

I am delighted to hear you felt safe and enjoyed your visit to the salon.

We look forward to seeing you again soon. x

Stress Free

Yvonne Shiels
13th Nov 2020
Team Member: Paul
5.0
Appointment verified by SaloniQ Software

Always enjoy Paul’s company we have a laugh on all visits an get a great hair cut into the bargain ??

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Response from Chapter One Hair Spa Eskbank

Hi Yvonne,

Thank you for your lovely feedback.

We look forward to seeing you again in the salon soon Yvonne.

Thank you again x

Great first visit!

Lauren Morrison
13th Nov 2020
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

Today was my first appointment at the salon with Ellie. I couldn’t recommend Ellie enough! She spent so much time with me and made sure I was happy as she went along. I love my blonder hair. The salon itself it’s so nicely done and I felt well looked after. Thank you!

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Response from Chapter One Hair Spa Eskbank

Hi Lauren,

Thank you for the lovely feedback you gave us. I will look forward to sharing with Ellie and the Team that you were delighted with your hair.

Thank you again. x

Haircut

Anonymous
7th Nov 2020
Team Member: Niki
5.0

I was very pleased with my haircut from Niki today.

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Response from Chapter One Hair Spa Eskbank

Hi,

Thank you for your review.

I am delighted to hear you are very happy with your hair.

Thank you again. x

Colour

Donna Elliot
7th Nov 2020
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Professional job expertly done to a high standard, would recommend excellent in all aspects.

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Response from Chapter One Hair Spa Eskbank

Hi Donna,

Thank you for your lovely review.

We look forward to seeing you in the salon again soon.

Thank you. x

Excellence

Morag Macfarlane
7th Nov 2020
Team Member: Rachael
5.0
Appointment verified by SaloniQ Software

I have really enjoyed having Rachel and really pleased with colour and cut ( supervised by Marian ) Hope you are mending well . .Always a delight to enjoy the atmosphere and lift my spirits in this pandemic . Also mention receptions and washers . All round a pleasure to come along.

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Response from Chapter One Hair Spa Eskbank

Hi Morag,

Thank you for the lovely feedback. I will share your review with all the Team.

It is always a pleasure to see you every week.

Thank you again. x

Excellence

Morag Macfarlane
7th Nov 2020
Team Member: Rachel
5.0

Delighted with colour of nails . Just wish I was going somewhere special! Very pleasant and happy atmosphere . Just what I need to lift my spirit in this pandemic. Morag Macfarlane

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Response from Chapter One Hair Spa Eskbank

Hi Morag,

Thank you for your lovely feedback.

Your nails were beautiful and i agree its just what we need just now to keep us all cheered up.

Thank you again and see you soon. x

Sassy Salon

Holly
7th Nov 2020
Team Member: Rachael
5.0
Appointment verified by SaloniQ Software

Chapter One is very welcoming, from the girls at reception to the owners. Since I’ve started coming, my hair has become healthier, fuller and longer and I wouldn’t go anywhere else. The atmosphere is vibrant and the salon is very clean. I love it!

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Response from Chapter One Hair Spa Eskbank

Hi Holly,

Thank you for your lovely feedback.

We are delighted to hear your hair feels so good and you love coming to the salon.

I will share your review with the Team who will be so happy to hear your amazing feedback also.

Thank you again. x

Lisa is the loviest!

Sam Adderley
5th Nov 2020
Team Member: Lisa (Beauty)
5.0
Appointment verified by SaloniQ Software

I’ve had a few past appointments with Lisa and she’s nothing but 100% wonderful! So friendly and excellent at her job. I wouldn’t want to go anywhere else!

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Response from Chapter One Hair Spa Eskbank

Hi Sam,

Thank you for your lovely feedback.

We are delighted you love coming to the salon to see Lisa.

I will share your lovely comments with Lisa and the Team.

Thank you again. x

Hair Heaven

Jill Watson
4th Nov 2020
Team Member: Paul
5.0
Appointment verified by SaloniQ Software

Another on point hair cut by Paul along with brighter colour and highlights which are just fabulous.
If you have never been to chapter one hair spa, you are seriously missing out !! I cannot recommend the team enough. I have been going to chapter one for eight years, which surely tells a story in itself. An amazing relaxing experience. Cannot recommend enough. Just perfect

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Response from Chapter One Hair Spa Eskbank

Hi Jill,

Thank you for your amazing review.

I look forward to sharing your feedback with Paul and the team.

I am delighted to hear you had a an amazing visit again to the salon.

Thank you again. x

Always epic

Samantha Rose
3rd Nov 2020
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

I've been going to chapter one for just over a year and I've never had a bad experience. Everyone is so lovely and welcoming, especially Ellie who has done my hair epically for months and months, and she's always so cheerful and chatty every time I go!

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Response from Chapter One Hair Spa Eskbank

Hi Samantha,

Thank you for your lovely feedback.

I will look forward to sharing your lovely review with Ellie and the Team.

Thank you again. x

Recent visit

Sandra Castle
31st Oct 2020
5.0

Fabulous visit once again. Love my hair, Natalie really listens to what you are saying and advises accordingly.

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Response from Chapter One Hair Spa Eskbank

Hi Sandra,

Thank you for your lovely feedback.

I am delighted to hear you had a fantastic visit to the salon and i will share your lovely review with Natalie and the Team.

Thank you x

Today’s appointment

Shirley McNab
30th Oct 2020
Team Member: Ellie
5.0

Always have a great experience at Chapter One, Ellie is so lovely and friendly and after feeling a bit down about myself I walked out feeling so much better today,Thanks Ellie ?

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Response from Chapter One Hair Spa Eskbank

Hi Shirley,

Thank you for the lovely feedback.

I will look forward to sharing your lovely review with Ellie and the Team.

I am delighted your visit to the salon made you feel better.

Thank you again. x

Great experience

Alison Sherry
28th Oct 2020
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I love my visits to Chapter One. It’s such a welcoming environment and a really relaxing experience every time.

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Response from Chapter One Hair Spa Eskbank

Hi Alison,

Thank you for your lovely feedback.

It is so nice to hear you had a lovely relaxing visit to the salon.

We look forward to seeing you again soon. Thank you again x

Simply the Best

Jill Hart
28th Oct 2020
Team Member: Paul
5.0
Appointment verified by SaloniQ Software

Another stress free appointment Friendly as soon as you enter and make you feel special Hygiene up to a very high standard in accordance with Covid

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Response from Chapter One Hair Spa Eskbank

Hi Jill,

Thank you for the lovely feedback.

we are delighted to hear you had a lovely enjoyable visit to the salon.

Thank you again. x

Awesome!

Muir Maxwell
28th Oct 2020
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Muir is severely learning disabled and because he is in residential care hadn’t had his haircut for 7 months. Emma was great!. Effective, efficient, unfazed, professional & immensely understanding. In fact just brilliant! Thank you.

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Response from Chapter One Hair Spa Eskbank

Hi,

Thank you for the lovely feedback.

I will look forward to sharing your comments with Emma and the Team.

Thank you again. x

Brilliant

Tracey Davie
28th Oct 2020
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

Simply the Best....

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Response from Chapter One Hair Spa Eskbank

Hi Tracey,

Thank you for your lovely feedback. x

Lovely relaxing visit

Anonymous
28th Oct 2020
5.0

Really pleased. Would definitely recommend.

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Response from Chapter One Hair Spa Eskbank

Hi,

Thank you for the lovely feedback.

We are delighted to hear you are very pleased with your hair.

We hope to see you in the salon soon. Thank you x

Great job

Avril Mcomish
27th Oct 2020
4.5
Appointment verified by SaloniQ Software

Pleasant experience as always.

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Response from Chapter One Hair Spa Eskbank

Hi Avril,

Thank you for your feedback.

We look forward to seeing you in the salon again soon.x

Brilliant service

Rachel Mair
24th Oct 2020
Team Member: Rachael
5.0
Appointment verified by SaloniQ Software

All the staff were very welcoming when I arrived and throughout my visit. They made sure everywhere was clean and that clients were kept socially distanced. My stylist also did an amazing job with my hair, as usual! I always love coming to Chapter One, it feels like such a luxury?

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Response from Chapter One Hair Spa Eskbank

Hi Rachel,

Thank you for the lovely feedback you gave us.

I am delighted to hear you loved your hair and had a lovely visit to the salon.

We look forward to seeing you again soon and thank you again x

Leave a review »
About us

Situated in the heart of Dalkeith lies our flagship Eskbank salon, offering a welcoming, enjoyable and vibrant atmosphere to all who visit. Located within a beautiful corner space (which was previously a garage!), our Chapter One Hair Spa is a destination like no other. Our stylish salon offers fabulous hair expertise whilst also being the home of our dedicated nail technician, LVL lash technician, as well as our beautiful, relaxing beauty spa with two beauty treatment rooms and beauty experts. Chill out with a visit at the start of the week or soak up the bustle of this busy salon as we get you ready for the weekend. Private parking is available on site just metres away from the salon means you can easily visit us any day of the week.