Chapter One Hair Spa Newtongrange

145 Main Street, Newtongrange, Dalkeith, Midlothian, EH22 4PS

About us

Opened in 2012 by founders Paul Betram and Natalie Hamilton, in the most sought after location in Newtongrange, Chapter One Hair Spa was created. The Newtongrange salon may be small in size, but is big in personality and is the ultimate boutique hairdressing destination for a lifestyle with attitude. Look good and feel good with the indulgent combination of superlative modern hair styling and colouring and the very latest in hair treatments and hair care products. The salon combines a laid back, professional attitude providing a 5 star bespoke service. On street parking is available and Newtongrange Station is just a short walk away. It is time to begin the next 'Chapter' in your life...visit the salon and leave feeling like a new you!

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Opening hours

Monday Closed
Tuesday 10:30 - 19:30
Wednesday 09:00 - 18:00
Thursday 10:30 - 19:30
Friday 09:00 - 18:00
Saturday 09:00 - 16:30
Sunday Closed

Reviews

4.93
198 verified reviews
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Simply fantastic

Pam Birkmyre
7th Apr 2021
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

This is my first time back in the salon since lockdown. It felt amazing to be back and just as wonderful as it did before Lockdown. From the minute I walked in I was greeted with a smiling face behind a mask and given a fresh mask to wear while in the salon. I felt safe while in the salon. It was great to get my sparkly bits back to the same colour as the rest of my hair and felt great getting it cut and freshened up. I have really missed being in the salon and it was great to be back having a blether while Heather worked her magic and made me feel fantastic when leaving. Thank you Heather can’t wait to come back

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Response from Chapter One Hair Spa Newtongrange

Hi Pam,

Thank you for the lovely feedback.

We are delighted to have you back in the salon again.

I will look forward to sharing your lovely review with Heather and the Team.

Thank you Pam. x

Hairdressing

Fiona Fretwell
19th Mar 2021
Team Member: Heather
5.0

I have been getting my hair done since 2014 at Chapter One and cannot recommend it highly enough. Heather my stylist is very helpful and professional.

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Response from Chapter One Hair Spa Newtongrange

Hi Fiona,

Thank you for your lovely review.

We are delighted you enjoy your visits to the salon and i shall share your kind words with Heather and the Team.

Thank you again. x

Great service

Jane Dunn
22nd Dec 2020
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

As always, great salon experience. Heather always does a great job

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Response from Chapter One Hair Spa Newtongrange

Hi Jane,

Thank you for the lovely review.

I will look forward to sharing your kind words with Heather and the Team.

Thank you again. x

Lovely experience

Lesley
18th Dec 2020
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

Very pleased with my cut and blow dry.

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Response from Chapter One Hair Spa Newtongrange

Hi Lesley,

Thank you for your lovely review,

I am very pleased to hear you love your hair.

We look forward to seeing you again soon. x

Colour and cut

Audrey Fletcher
15th Dec 2020
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

As always a great experience and great hair! Heather and Abbey are both lovely and would recommend Heather any day.

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Response from Chapter One Hair Spa Newtongrange

Hi Audrey,

Thank you for the lovely review, i look forward to sharing this with Heather, Abbey and the Team.

We are so happy to have you back in the salon again.

Thank you again. x

Recent visit

Angela Falconer
11th Dec 2020
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

Love Heather and Chapter One :-). Very pleased with cut as always.

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Response from Chapter One Hair Spa Newtongrange

Hi Angela,

Thank you for your feedback.

Heather will be so happy to hear your comments and they are very much appreciated.

Thank you. x

Another great haircut

Sonal Mody
10th Dec 2020
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

Superb job
I’m ready for the school run and end of term festivities. Feel like a new person

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Response from Chapter One Hair Spa Newtongrange

Hi Sonal,

Thank you for the lovely feedback. I am delighted to hear you are ready for the festive season after getting your hair done.

Thank you again. x

Hair appointment

Anne Oconnor
4th Dec 2020
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

As always heather and her team give a fab welcome and as usual my hair is amazing

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Response from Chapter One Hair Spa Newtongrange

Hi Anne,

Thank you for the lovely feedback.

I am so glad you had a lovely visit to the salon and we look forward to you visiting again.

Thank you again. x

Fantastic experience

Mary-Jane Mitchell
27th Nov 2020
Team Member: Heather
5.0

The salon is doing a brilliant job during these times. A lovely experience as always . Heather and Alana are always welcoming and professional..

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Response from Chapter One Hair Spa Newtongrange

Hi Mary-Jane
Thank you for your kind review.
we look forward to welcoming you again soon.

Heather & Alana

Cut and colour

Helen Russell
17th Nov 2020
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

Both cut and colour lovely. Heather and other staff in Newtongrange salon are always friendly and welcoming

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Response from Chapter One Hair Spa Newtongrange

Hi Helen,

Thank you for the lovely feedback.

Heather and the girls will be delighted to hear that you were delighted with your hair.

We look forward to seeing you again soon.

Thank you again. x

First class service

Lisa Caldwell
13th Nov 2020
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

What a lovely morning I had at the salon today. Even though we have a pandemic I was still able to enjoy the head massage, hot beverage and read a magazine while the girls worked magic on my hair. Thanks all. Felt very normal in a strange situation

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Response from Chapter One Hair Spa Newtongrange

Hi Lisa,

Thank you for the lovely feedback.

I am delighted to hear you had a lovely relaxed visit to the salon.

We look forward to seeing you again soon.

Thank you again. x

Cut and finish

Irene Stewart
11th Nov 2020
Team Member: Heather
5.0

Great haircut, I’m really pleased with it.

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Response from Chapter One Hair Spa Newtongrange

Hi Irene,

Thank you for your feedback.

I am delighted to hear you are very pleased with your hair.

Thank you again. x

Amazing experience!

Jess Wilkinson
31st Oct 2020
Team Member: Paul
5.0
Appointment verified by SaloniQ Software

Visited the Newtongrange salon for the first time yesterday and loved every minute. My hair really needed some tlc, and Paul went over and above to make sure my hair, and the salon service, was the best it could be. I booked my next appointment when I was there and I can’t wait to return!

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Response from Chapter One Hair Spa Newtongrange

Hi Jess,

Thank you for the amazing feedback.

I am delighted to hear you enjoyed your visit to the salon.

I will look forward to sharing your lovely review with Paul and the Team.

We look forward to seeing you again soon.

Thank you x

Fixed a disaster from another salon

Leonah Jones
24th Oct 2020
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

Heather managed to restore my faith in hairdressers again after fixing an absolute disaster of a haircut from another local hairdresser.
I’m so happy with my hair and the overall experience at the salon.

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Response from Chapter One Hair Spa Newtongrange

Hi Leona,

Thank you for your lovely feedback. I am so happy Heather was able to fix your hair for you and you were delighted with the results after your visit.

We look forward to seeing you again in the salon. Thank you x

First-Time Customer

Emma Ross
23rd Oct 2020
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

Lovely staff and I was really happy with my cut and highlights. I will be going back!

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Response from Chapter One Hair Spa Newtongrange

Hi Emma,

Thank you for the lovely feedback.

I am delighted to hear you were very happy with your hair.

We look forward to seeing you in the salon again soon.

Thank you. x

Great service as always

Emma Longley
21st Oct 2020
Team Member: Heather
4.5
Appointment verified by SaloniQ Software

Professional, friendly service. Lovely head massage and a great haircut

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Response from Chapter One Hair Spa Newtongrange

Hi Emma,

Thank you for your lovely comments.
I will look forward to sharing your message with Heather.

Thank you again x

Chapter one Hair Spa

Janine Laird
5th Oct 2020
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

Thoroughly delighted with results and can just relax in confidence in a lovely atmosphere - definitely the best experience and service

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Response from Chapter One Hair Spa Newtongrange

Hi Janine,
Thank you for your lovely feedback. I am delighted to hear you felt relaxed and confident in the salon. We look forward to seeing you again soon. Thank you x

Hair

Celia Arnott
30th Sep 2020
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

Heather is just lo Ely listens to what you want and does it. My hair is great couldn't be happier, lovely experience

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Response from Chapter One Hair Spa Newtongrange

Hi Celia,

Thank you for the lovely feedback. I am delighted to hear you are so happy with your hair.

We look forward to seeing you again in the salon. Thank you x

Great place

Audrey Fletcher
19th Sep 2020
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

Fantastic service from everyone. Heather is so polite and professional. And a great stylist too. Loving my new doo! ?

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Response from Chapter One Hair Spa Newtongrange

Thank you for your review Audrey.
Heather will be delighted to hear this.
So happy you love your hair.

Amanda

A great experience as usual!

Karen Mcleod
10th Sep 2020
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

Lovely, friendly atmosphere in the salon and always made to feel welcome. Haircut was super as it always is ?

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Response from Chapter One Hair Spa Newtongrange

Hi Karen,

Thank you for your lovely feedback. I will look forward to sharing your comments with Heather and Alana. Thank you x

Happy hair cut

Jill
4th Sep 2020
5.0

Nice to be back. I was made to feel welcome and that everything was in place for safety. Lovely to have my hair cut and coloured again - just what I needed!

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Response from Chapter One Hair Spa Newtongrange

Hi Jill,
Thank you so much for your feedback. We are glad you enjoyed you visit and look forward to seeing you again soon.x

..

Amaranta Laing
26th Aug 2020
Team Member: Heather
4.5
Appointment verified by SaloniQ Software

So happy with the girls work and how everything is well thought to make a customer to be safe and well looked after

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Response from Chapter One Hair Spa Newtongrange

Hi Amaranta,

Thank you for the lovely feedback. I am so happy to hear you felt safe and were looked after by the girls. Thank you, we hope to see you in the salon soon. x

Amazing me time

Anonymous
21st Aug 2020
5.0

Amazing scalp massage, I am satisfied about my cut, love the wavy blow dry!!

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Response from Chapter One Hair Spa Newtongrange

Hi thank you for the lovely feedback. I look forward to sharing with the Team. Thank you x

Balayage

Hannah
20th Aug 2020
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

Been to different salons before for a colour and not got exactly what I had wished for so I was nervous for getting a balayage. However had my balayage done by Heather last week and I absolutely love the colour! She listened to what I was wanted and It came out exactly how I asked! Very happy!

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Response from Chapter One Hair Spa Newtongrange

Hi Hannah,
Thank you for the lovely feedback. I am delighted to hear you love your colour and are happy with your hair.
I look forward to sharing your review with Heather. Thank you x

Simply the best

Marilyn Ormson
7th Aug 2020
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

Post lockdown hair transformation. Heather always does a fabulous job but this time it was even more appreciated. Love this salon. So lucky to have it near to where I live. There again it would be worth travelling to.

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Response from Chapter One Hair Spa Newtongrange

Hi Marilyn.

Thank you for sharing such lovely feedback. I look forward to sharing with Heather and all the Chapter One Team.

Great to have you back and we look forward to seeing you back in the salon real soon. X

Satisfied

Nadia Sawicta
5th Aug 2020
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

It was very well done and it was fun as there was always little things to talk about, which is great

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Response from Chapter One Hair Spa Newtongrange

Hi Nadia.

Thank you for sharing such lovely feedback.

We look forward to seeing you back in the salon real soon. X

New colour

Lynn Paxton
4th Aug 2020
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

Absolutely Fabby job done again by heather & alana.

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Response from Chapter One Hair Spa Newtongrange

Hi Lynn.

Thank you for sharing such lovely feedback. Great to hear you are loving your new colour.

Look forward to seeing you back in the salon real soon. X

Five star!

Gemma Essen
1st Aug 2020
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

Heather was amazing as always, made me feel welcome and she followed social distancing and PPE guidelines perfectly but equally without making me feel uncomfortable at all. She helped make my visit to Chapter One as normal as possible! And I love my new hair, I feel fab!

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Response from Chapter One Hair Spa Newtongrange

Hi Gemma.

Thank you for sharing such lovely and positive feedback. I look forward to sharing with Heather and all the Chapter one team.

Great to hear your visit was just as good as previous visits.

We look forward to seeing you back in the salon real soon. X

Fantastic service, excellent experience

Jackie Jack
31st Jul 2020
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

Heather and Alana treated me so well at the Newtongrange salon today. In addition I have a fabulous new hair colour and style. What a team you girls are! ❤️❤️

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Response from Chapter One Hair Spa Newtongrange

Hi Jackie,
Thank you for your lovely feedback. I look forward to sharing this with the girls thank you. x

Hair appt

Pam Bell
31st Jul 2020
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

Llove my hair - heather did exactly what I asked for ?????? lovely salon too

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Response from Chapter One Hair Spa Newtongrange

Hi Pam, thank you for your lovely feedback. I am so pleased you are delighted with your hair. We look forward to seeing you in the salon again soon. x

Happy Hair

Ailidh Mackay
29th Jul 2020
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

It was so lovely to see Heather and Alana tonight :) Delighted to be back and Heather was really encouraging about keeping my longer than usual lockdown hair. She trimmed and thinned and it's looking really fresh and bouncy again!

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Response from Chapter One Hair Spa Newtongrange

Hi Ailidh,
Thank you for the lovely feedback. I am delighted to hear you are happy with your hair after your appointment. We look forward to seeing you soon. x

Fabulous

Pam Birkmyre
23rd Jul 2020
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

What an amazing experience. Just been back to the salon after 4 months and it was as amazing as it always is. I walked in feeling harassed after a busy day and left feeling chilled and fantastic thank you so much Heather and Alana you are amazing. I felt safe due to the social distancing, hand sanitiser, and. PPE for myself and Heather and Alana. Love you guys

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Response from Chapter One Hair Spa Newtongrange

Hi Pam, thank you for the lovely feedback you have given us. I look forward to sharing with the Team your great experience. We look forward to seeing you in the salon again soon. x

Best salon in Newtongrange

Carol Siszczuk
20th Jul 2020
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

Enjoy my visits here so much. Staff are always friendly and my hair always looks great after I've been.

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Response from Chapter One Hair Spa Newtongrange

Hi Carol.

Thank you for your fantastic feedback. We look forward to seeing you back in the salon real soon. X

Chapter one Hair Spa

Janine Laird
18th Jul 2020
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

Amazing excellent experience and service

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Response from Chapter One Hair Spa Newtongrange

Thanks so much for your review xx

Outstanding Service as always

Corina Cornish
25th Mar 2020
Team Member: Paul
5.0
Appointment verified by SaloniQ Software

ChapterOne never ceases to fail - friendly, welcoming and top class results.

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Response from Chapter One Hair Spa Newtongrange

Thank you so much Corina, we love having you in the salon. Stay safe and we will see you very soon x

Relaxing Experience

Tam Munro
20th Mar 2020
Team Member: Paul
5.0
Appointment verified by SaloniQ Software

Great craic! Quality, every time.

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Response from Chapter One Hair Spa Newtongrange

Thanks Tam x

Always a pleasure

Marilyn Ormson
14th Mar 2020
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

Never fails to please. Heather is simply excellent and the whole experience at Chapter One is always a pleasure.

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Response from Chapter One Hair Spa Newtongrange

Good morning Marilyn,
Thank you for the lovely feedback.
I look forward to sharing your lovely comments with Heather and the Team. x

Hair Spa

Jill Hart
11th Mar 2020
Team Member: Paul
5.0
Appointment verified by SaloniQ Software

Excellent Friendly cheery and loved the new novels idea I think that is brilliant xx

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Response from Chapter One Hair Spa Newtongrange

Hi Jill,

Thank you for the lovely feedback.

Its lovely to hear you like the novel idea for clients to read in the salon. x

First visit

Anonymous
7th Mar 2020
Team Member: Heather
4.5

Very happy with my hair cut. Lovely staff lovely

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Response from Chapter One Hair Spa Newtongrange

Hi,
Thank you for the lovely feedback.

I am delighted to hear you are happy with your hair cut. x

Cut and colour

Jane Harvey
6th Mar 2020
Team Member: Paul
5.0
Appointment verified by SaloniQ Software

Great! Got exactly what I asked for and it looks perfect!

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Response from Chapter One Hair Spa Newtongrange

Hi Jane,

Thank you for the lovely feedback. I am delighted to hear you were very happy with your hair. x

Great experience

Elaine Laird
28th Feb 2020
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

It’s always such a treat to visit this salon. I know I’ll leave feeling great.

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Response from Chapter One Hair Spa Newtongrange

Good morning Elaine,

Thank you for the lovely feedback. We hope to see you again soon in the salon. x

First visit ..

Angie Blackwell
25th Feb 2020
Team Member: James
5.0
Appointment verified by SaloniQ Software

Today was my first visit to Chapter One and it was a lovely experience from start to finish. My stylist was James and he gave me a lovely versatile haircut even though my hair is very short !! Look forward to my next visit ??

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Response from Chapter One Hair Spa Newtongrange

Hi Angie,
I am so pleased to hear you had a lovely visit to Chapter One Hair Spa. Thank you for the lovely feedback. I look forward to sharing with James and the Team. x

Cut & Finish

Ann Aitchison
22nd Feb 2020
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

This was my first visit to Chapter One and I thoroughly enjoyed my experience. The service I received from Ellie and the lovely person (I’m sorry I can’t recall her name) who washed my hair and who also gave me the most wonderful head and shoulder massage made me feel most welcome and completely relaxed. Ellie gave me her full attention while we discussed my cut and styling requirements and I am delighted with the end result. I would not hesitate to recommend Chapter One in Newtongrange to others.

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Response from Chapter One Hair Spa Newtongrange

Good morning Ann,
Thank you for the lovely feedback. I will look forward to sharing your great comments with Ellie and the Team. We look forward to seeing you again in the salon soon. x

Chapter One

Lesley Malone
8th Feb 2020
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

Would highly recommend Ellie she is a lovely girl and a brilliant hairdresser Love how she cuts and colours my hair

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Response from Chapter One Hair Spa Newtongrange

Hi Lesley,
Thank you for the lovely feedback. I look forward to sharing your comments with Ellie and the Team. x

Great service

Meghan Dougherty
28th Jan 2020
Team Member: Niki
5.0
Appointment verified by SaloniQ Software

Niki was lovely from the very begining she definetly understood what i wanted done with my hair and offered me great advice on how to keep it in good condition! Will definetly be back to chapter one again. The girl who washed my hair was also lovely and very attentive asking if i needed a drink or anything.

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Response from Chapter One Hair Spa Newtongrange

Hi Meghan,
Thank you for the lovely feedback. I look forward to sharing your comments with Nikki and the Team. We look forward to seeing you again soon. x

Excellent customer service and delighted with my hair cut

Anne Marie Sturroch
23rd Jan 2020
5.0
Appointment verified by SaloniQ Software

I am really sorry but can't remember stylist name but she was amazing. Listened to me, styled my hair exactly the way I wanted. I am 100% coming back and thank you so much. What was lovely to see was the respect between colleagues in the salon.

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Response from Chapter One Hair Spa Newtongrange

Hi Anne,
Thank you for the lovely feedback. I will pass on your lovely feedback to the Team. Thank you and we look forward to seeing you soon. x

Colour and cut

Mandy Rowbottom
22nd Jan 2020
Team Member: Paul
5.0
Appointment verified by SaloniQ Software

As always such a pleasure to have my hair done with Paul!
The colour is great and love the cut!
Always leave delighted!!

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Response from Chapter One Hair Spa Newtongrange

Hi Mandy,

Thank you so much for your lovely feedback. I look forward to sharing with Paul and all of the team. We look forward to seeing you again.x

Hair appointment 18th Jan

Margaret Rowe
18th Jan 2020
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

It was great seeing Ellie back,
colouring & cutting my hair today.. I have been going to Ellie for some time now, she is excellent at explaining colour. She is always friendly & has a nice manner about her.
Alana shampooed my hair she is friendly & asks do I want massage chair on, she also gives you a head massage which is brilliant.
Ellie was off at my last appointment so James did my colour & cut, he was very good ,really nice person & wish him well in Haddington.

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Response from Chapter One Hair Spa Newtongrange

Hi Margaret,
Thank you so much for such lovely feedback. I look forward to sharing with Ellie, Alana and send your well wishes to James. We look forward to seeing you again soon. x

Haircut for my wee boy

Mr Murray Smith
14th Jan 2020
Team Member: Niki
5.0
Appointment verified by SaloniQ Software

Niki was fab, made sure Rew was comfortable and happy all the way through.

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Response from Chapter One Hair Spa Newtongrange

Hi Murray thank you for the lovely feedback. We hope to see your little boy again soon x

Great Experience

Lynsay Brown
8th Jan 2020
Team Member: Heather
5.0
Appointment verified by SaloniQ Software

Getting my hair done at Chapter One is always a great experience, I look forward to my appointments and always love my hair afterwards.

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Response from Chapter One Hair Spa Newtongrange

Hi Lynsey,
Thank you so much for your lovely feedback. I look forward to sharing with all the team. x