Response from Urban Oasis
Really sorry you have had a bad experience with our Wash cut and Blowdry. I have attempted to call you to resolve this amicably, after seeing this review. In the hope that you read my reply, May I state that on the day in question, due to the cold weather, I had started up the heating system and the boiler was playing up, some thing sadly that could not be helped, & for this I do apologise to you. As for the haircut that your not happy with mainly for the price, due to the fact that the heating system was affecting the hot water at this given time, and your overall experience, I have placed a credit note on your account for use in our salon for either, any of our beauty treatments Gel nails, gifts, or even if you wish to use another one of our hairstylists you may use the credit for hairdressing too. Once again our apologies. Jx Urban Oasis Great Yarmouth