Response from Urban Oasis
We are sorry you were unhappy with our policy. We are rated highly for our sunbeds, and this includes sunbed management and safety. Whenever anyone starts using our beds we ask them to complete a form, which should be true to the best of their knowledge, hence why when you ticked your skin type this allowed you to start at 6 minutes. To allow you to edit your skin type to an untrue answer to get a higher amounts of minutes is both dangerous, and irresponsible, something we are not prepared to do. After completing your 6 minutes you could have increased on your next visit, this was explained clearly at the time of signing up. Normally clients are happy to follow our guidance, after many years working with Sunbeds we have a good knowledge, and can advise clients how to get the best tan.