Charisma Beauty & Nails

10 Farmers Avenue, Norwich, Norfolk, NR1 3JX

About us

Charisma - A haven created for you to relax & unwind............
Situated in the heart of Norwich. You can relax, unwind & escape the daily stresses of life.
Known for our outstanding customer service, we make sure that your time spent with us has the focus solely on you and your precious time spent with us.
We offer the full range of beauty, nail & relaxation treatments, of the highest quality, any of which can be adapted to you.
Whether you are looking to enhance your appearance or rid yourself of life's stresses, you will leave Charisma relaxed and smiling.
We hope you enjoy!

Read more...

Opening hours

Monday 9am - 6pm
Tuesday 10am - 7pm
Wednesday 9am - 6pm
Thursday 10am - 7pm
Friday 9am - 6pm
Saturday 9am - 5pm
Sunday Closed

Reviews

4.94
342 verified reviews
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Filter by rating

Facial pampering

Janice crisp
10th Feb 2022
5.0

Had my Divine warming glow facial today, leanne was very caring was a treat to be pampered and massaged so relaxing. All at saloon are very warm and friendly would recommend any treatment.

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Nails

Karen Parker
26th Jul 2021
5.0

Charisma! Is like a family, as soon as you walk through the door you are made very welcome,
Professional, Friendly.
Love having my Nails done, pedicures, Massage, always feel relaxed.

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Loveable ladies

Val
25th Jul 2021
5.0

Yet again, my nails have been superbly done by the lovely Steph . I cannot fault Charisma , all the girls do a marvellous job and you are greeted like old friends . Brilliant !!

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First class

Louise Edwards
25th Jul 2021
5.0

Recently returned to Charisma following the lockdowns and I am so glad I did. My nails have returned to their glorious, glamorous painted form. Thank you so much team. All appointments now booked until Christmas!! Job done! X

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5* all round!!

Shaunna
18th Mar 2020
5.0

5* in every way! Amazing customer service, with very welcoming and polite staff. As well as leaving very happy with the treatment I received. I'd highly recommend this salon x

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Perfect pink nails

Joanne
27th Jun 2018
5.0

Just had the most perfect nails done by Lottie, this place never disappoints ????

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Gel Nail polish

Kelly Francis-kelly
20th Jun 2018
5.0

A very welcoming and friendly beautician

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Great!!!

Amelia McDonagh
19th Jun 2018
4.5
Appointment verified by iSalon Software

I was really nervous as I went for a Hollywood wax and I’m rubbish with pain. However, it was honestly the best wax I’ve had. My girl was great at distracting me with lots of friendly chat. Overall I had a really good experience and was made to feel very relax and comfortable.

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Pedicure

Clare Kett
25th May 2018
5.0
Appointment verified by iSalon Software

Just enjoyed a relaxing pedicure with Steph in a relaxing environment, great job feet are lovely and smooth definitely recommend.

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sublime stone massage

Helen Carter
22nd May 2018
5.0
Appointment verified by iSalon Software

A really relaxing and loosening stone massage.

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Disney

Gillian Quinton
22nd May 2018
4.5
Appointment verified by iSalon Software

Always made so welcome by all the girls .love going .And exclusive services nothing to much trouble. Thank you Gillian

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Back, neck and shoulder massage

Chelsie Lambert
22nd May 2018
5.0
Appointment verified by iSalon Software

Laurel was really lovely. She welcomed me to the salon and made me feel instantly relaxed. Her technique was great and applied the right amount of pressure throughout and left feeling relaxed and much more limber! Thank you!!

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Polish Perfection with the lovely Lottie

Robina Austin
19th May 2018
5.0
Appointment verified by iSalon Software

I am a regular customer at Charisma, for good reason. The quality of service and professionalism of the entire team is second to none, and each and every client is made to feel special and unhurried, no matter how busy the salon. Lottie gave me a beautifully finished gel manicure which will last three weeks easily. I left the salon a very happy customer, with several more appointments booked, of course!

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Excellent

Francesca John
18th May 2018
5.0
Appointment verified by iSalon Software

All the staff where very friendly and attentive ! The young lady can’t remember her name think it was Polly was great ! It was quick and painless ! Definitely going back ! This will now be my place to go for all my papering !

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First visit and not my last

Carole Woodhouse
18th May 2018
5.0
Appointment verified by iSalon Software

First visit today and a lovely experience best manicure I have had in Norwich and perfect eyebrow wax. Will be recommending this salon to family and friends

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Nails

Karen Parker
17th May 2018
5.0
Appointment verified by iSalon Software

Nails done by Lottie, a pleasure as always.

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Laurel

samantha sullivan
14th May 2018
5.0
Appointment verified by iSalon Software

Lovely friendly service.

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Holiday nails

Lynn Hathaway
11th May 2018
5.0
Appointment verified by iSalon Software

Lovely set of candy pink nails with silver glitter ring finger and set of pastels for toes

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Orly

Paula Willcox
10th May 2018
5.0
Appointment verified by iSalon Software

So pleased to of found this place whilst on my hols - Lovely environment, lovely staff!.. Really pleased with absolutely everything!.. Will be returning ASAP

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Fantastic as always!

Erika Sullivan
10th May 2018
5.0
Appointment verified by iSalon Software

Absolutely love charisma, everyone is so friendly. Always come away happy! I have Ruth for my waxing and we natter through the pain haha????

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Waxing and Nails

Bethany
10th May 2018
5.0
Appointment verified by iSalon Software

Fantastic service whenever I come here. Everybody is really friendly and there is such a relaxing atmosphere.

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Excellent

Lynne Wright
9th May 2018
5.0
Appointment verified by iSalon Software

Brilliant friendly efficient service

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Anti age eye treatment

Sarah Lawn
9th May 2018
5.0
Appointment verified by iSalon Software

I decided to have the anti ageing eye treatment which was on a offer last month, the treatment is more than just an eye treatment, your whole face has a facial, it’s a very relaxing treatment and I saw instant results, because I was so impressed I booked myself a course of the treatment. I cannot fault the salon atmosphere, cleanliness and friendliness of the staff. Would highly recommend this treatment to anyone who’s is starting to see fine lines or the signs of ageing around their eyes :)

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Eyelashes

Gemma Hyde
8th May 2018
5.0
Appointment verified by iSalon Software

Fab! I love them. I have never had them done before and was a little nervous. The girls were fab!

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Lovely relaxing visit

Donna Parsons
8th May 2018
5.0
Appointment verified by iSalon Software

Had a lovely nail file and polish treatment today and felt very relaxed in a warm and welcoming environment. Enjoyed my treatment. Thankyou

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Absolutely amazing

Maia Barnett
5th May 2018
5.0
Appointment verified by iSalon Software

Such great employees and so worth the money!

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Hot Stone Massage

Liz Dearden
3rd May 2018
5.0
Appointment verified by iSalon Software

It was amazing, so relaxing and calming. It was just what I needed. Can’t wait until the next one!

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Luxury pedicure with gel varnish

Tracey Owen
3rd May 2018
5.0
Appointment verified by iSalon Software

Very relaxing, lovely atmosphere and super staff. Highly recommend x

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Summer nails

Anonymous
28th Apr 2018
5.0

Great service thanks loving the new colour

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Indian Head Massage

Ann Norton
27th Apr 2018
5.0
Appointment verified by iSalon Software

After a busy day at work how lovely to have Hayley give me a head massage, very relaxing, loved it, thanks Hayley ????

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Excellent Service from Charisma Team

Jane O’Neill
26th Apr 2018
5.0

As always Charisma girls very welcoming. Lottie has done an amazing job once again. I am never disappointed after my treatments. 1st Class Service????????

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Excellent service from Charisma

Jane Oneill
26th Apr 2018
5.0
Appointment verified by iSalon Software

As always Charisma girls very welcoming. Lottie has done an amazing job once again. I am never disappointed after my treatments. 1st Class Service

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Lovely girls and love my nails

Emma Waldock
25th Apr 2018
5.0
Appointment verified by iSalon Software

Loved my experience and my nails look perfect, just as I asked for :) will definitely come back

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Lovely!

Julie Howes
25th Apr 2018
5.0
Appointment verified by iSalon Software

Steph just did gel polish in a lush deep purple and added a sparkle layer to one finger!!! Omg!!! I love them sooooo much!!! Thankyou x

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Heaven

Denise Troman
25th Apr 2018
5.0
Appointment verified by iSalon Software

Lovely atmosphere
Lovely girls
Lovely place
Heaven

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AMAZING!

Emma Mason
24th Apr 2018
5.0
Appointment verified by iSalon Software

My toes look 11/10! Thankyou Hayley! Your the best!

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Charisma

Jude Cullum
21st Apr 2018
5.0
Appointment verified by iSalon Software

I have been going to Charisma for two years now and I love every minute being in the salon. The staff are extremely friendly and accomodating and they do great nails! Would definitely recommend! Make an appointment now! Xx

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Great service

Ely Godoy
20th Apr 2018
5.0
Appointment verified by iSalon Software

Girls are very nice and professional. Love the place.

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Brilliant

Angela E
18th Apr 2018
5.0
Appointment verified by iSalon Software

Fantastic service. Really pleased with Steph. Very friendly & courteous. Nails look fab. Definitely recommend and will come again.

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Absolutely great

Carolyn Ludkin
17th Apr 2018
5.0
Appointment verified by iSalon Software

This is my 3rd visit to this salon and it is faultless. Staff all so lovely & friendly and welcoming, cheerful & chatty. A truly lovely salon.

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What a brilliant hen do!

Lorraine Hyde
16th Apr 2018
5.0
Appointment verified by iSalon Software

Hi, just want to say a huge thank you to all for a wonderful hen do hosted at Charisma. Fom the organising at the start to the actual day all staff members were so lovely and helpful. Everyone had an amazing time and enjoyed all the treatments. Thank you again xxx

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Gel Nails

Lorraine Robertson
13th Apr 2018
5.0
Appointment verified by iSalon Software

Absolutely love Kellie...fantastic nails as usual. Love them. Friendly & professional service that I’d recommend highly!

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Gel nails Mani and Pedi

Rebecca Lenard
13th Apr 2018
5.0
Appointment verified by iSalon Software

Beautician took lots of care and paid attention to detail - my nails look amazing! Beautiful nail art also. The atmosphere was super friendly and relaxing

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Gel nails Mani and Pedi

Rebecca Lenard
13th Apr 2018
5.0
Appointment verified by iSalon Software

Beautician took lots of care and paid attention to detail - my nails look amazing! Beautiful nail art also. The atmosphere was super friendly and relaxing

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Amazing treatment with wonderful Ruth

Kerry Prentice
12th Apr 2018
5.0
Appointment verified by iSalon Software

Fantastic treatment with Ruth, loved the new eye treatment and have been complimented already!
Ruth is wonderful...thank you.

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Brilliant Service

Megan
11th Apr 2018
5.0
Appointment verified by iSalon Software

All the staff here are really welcoming, provide a great service every time and are always so flexible.

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Amazing as always!

Louisa Sizeland
10th Apr 2018
5.0
Appointment verified by iSalon Software

Always love coming to charisma! All the staff are so friendly and you really feel valued as a customer! Love coming in every month for a good chat and some amazing nails! I’m going to miss Hayley when she’s on maternity! See you guys next month!

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Nails !!

Louise Rumford
10th Apr 2018
5.0
Appointment verified by iSalon Software

Had my nails done today by Steph. Lovely girl. Great experience. Not had my nails done for ages. First visit to this salon. Would definitely go back. Thank you. Louise

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Fabulous facial!

Robina Austin
6th Apr 2018
5.0
Appointment verified by iSalon Software

I am a real fan of all treatments at charisma, due to the lovely friendly atmosphere, cleanliness, and high quality of treatments. However my most recent experience really takes the biscuit and tops them all. I booked a prescriptive facial, and it was just a dream from start to finish. The lovely Ruth took me through the whole procedure, Informing me at every step what she was doing, and what the results would be, and I have to say that the end results were absolutely outstanding. My skin is soft, pump, and refreshed, and the whole experience left me so relaxed I left the salon yawning. I can Veralee recommend the facials at Charisma, and I will most certainly be returning as soon as I can squeeze one into their busy schedule, because this was informing me at every step what she was doing, and what the results would be, and I have to say that the end results were absolutely outstanding. My skin was soft, plump, and refreshed, and the whole experience left me so relaxed that I left the salon yawning. I can thoroughly recommend facials at Charisma, and I will most certainly be returning as soon as I can squeeze one into their busy schedule, because this was certainly an experience worth repeating.

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Eyelash tint

Mrs Roffey
6th Apr 2018
4.5

Lottie was excellent -, professional, competent and friendly. ????

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