Charisma Beauty & Nails

10 Farmers Avenue, Norwich, Norfolk, NR1 3JX

About us

Charisma - A haven created for you to relax & unwind............
Situated in the heart of Norwich. You can relax, unwind & escape the daily stresses of life.
Known for our outstanding customer service, we make sure that your time spent with us has the focus solely on you and your precious time spent with us.
We offer the full range of beauty, nail & relaxation treatments, of the highest quality, any of which can be adapted to you.
Whether you are looking to enhance your appearance or rid yourself of life's stresses, you will leave Charisma relaxed and smiling.
We hope you enjoy!

Read more...

Opening hours

Monday 9am - 6pm
Tuesday 10am - 7pm
Wednesday 9am - 6pm
Thursday 10am - 7pm
Friday 9am - 6pm
Saturday 9am - 5pm
Sunday Closed

Reviews

4.94
342 verified reviews
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Nadine waxing queen!

Sophie P
29th Mar 2016
5.0

Been coming to charisma for about 3 years now all the girls are so friendly and know their stuff, specially nadine she even helped me pick out one of the new Orly hand/body cream which smells amazing!

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Such serenity

Leeanne Reid
26th Mar 2016
5.0

Amazing service by the fabulous Nadine. Feel so relaxed from start to finish. The products are first class and make me feel a million dollars. Thank you.

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My little heaven on the hill

Anonymous
26th Mar 2016
5.0

My retreat!!!
Always excellent professional friendly and caring....all the lovely girls have amazing talents that come through to their skills....I have enjoyed many different treatments and have had my nails expertly cared for every two weeks since the salon opened....love all the girls xx
HIGHLY RECOMMENDED

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Relaxing massage

Anonymous
20th Mar 2016
5.0

Has massage yesterday using advent voucher. 45 mins of bliss. Very relaxing, sorted out lower back issues too. Had few massages at charisma, never been disappointed.

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Hot stone massage

Anonymous
19th Mar 2016
5.0

Really lovely relaxing massage, staff very friendly. Certainly started my birthday off well! Thank you.

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Massage

Denise Wright
17th Mar 2016
5.0

I had a wonderful massage today with Kelly.

Afterwards I was so relaxed I didn't want to get off the couch; I would rather have curled up and had a nap!

This relaxation stayed with me until I got home, so thank you very much indeed Kelly.

I shall be returning.

Denise

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Lovely Leanne

Saeah
12th Mar 2016
5.0

Fabulous treatent with Leanne.A very friendly and professional lady who I feel I've known for a long time! Puts you at easea and very easy to talk to. Very pleased to use the service and will continue to do so for a long time.

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Very good

Charlotte
10th Mar 2016
5.0

Had gel nails today
Lovely staff
Really friendly
Nails look great will be coming regularly! !!!!

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Best beauty shop I have been too.

Hollie
29th Feb 2016
5.0

This is the first time I have been to charisma and booked to have gel nails and a luxury pedicure done for my holiday. They were offering 50% off for new customers so this was the main reason I booked, but I would recommend anyone else to book with them even without the voucher, as the staff are amazing,friendly and professional, the shop is very relaxing and the treatments are the best I have experienced.
I am definitely going to be booking again with either Kellie or leanne, as these were the staff that were about whilst having my treatments done, both were very easy going and friendly.
The treatments were very thorough and I also got given a choice of products used, which all smelt amazing and were high quality. There is a huge array of colours to choose from in the gel and normal Polish and also matching colours in both polishes, which was great for me as I wanted the same colour on both my toes and nails but was having gel on my fingers and normal on my toes.

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I've already booked my next appointment ????

mermaid
24th Feb 2016
5.0

I originally had a groupon voucher, I've had many beauty therapists for waxing and not always been happy with the treatment as I have high expectations. The therapist Leanne was able to meet my high expectations. I felt very at ease with her from the first meeting. She is very professional yet friendly and listens. I've been to see her twice now and I've booked my next appointment, this will continue into the future as I've finally found a good therapist. Some Other saloons have been cheaper but not as good Quality.

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A lovely facial

Sheree Brock
20th Feb 2016
5.0

Leanne was very great she explained what she was doing but there was no pressure to respond. It was very relaxing and the products felt lovely. She explained what she had used and the benefits. I loved that there was no pressure to buy. Had a great morning facial and my skin is glowing. Thanks

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Charisma Review

Anonymous
19th Feb 2016
5.0

My friend and I booked appointment to have our nails done at Charisma yesturday, it was my first time at the salon and I had Kellie as my therapist. She was absolutely lovely, very friendly and chatty, as was the therapist doing my friends nails. It's the nicest, friendliest salon I've ever been too, will definetly be returning :)

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Gel nails

wigglyworm89
15th Feb 2016
5.0

We had a lovely time getting our nails done at Charisma. Lovely staff, beautiful choice of colours and relaxing atmosphere. Will definitely be going back. I was drawn in by the new customers offer and it's worked because I wouldn't think of going anywhere else now. ????

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velvet wrap & full body massage

Anonymous
12th Feb 2016
5.0

What an amazing treatment. Totally relaxing & enjoyable. Have recommended it to a friend.

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Massage and body scrub

Anonymous
12th Feb 2016
5.0

Certainly one of the most relaxing massages I have ever had. First time for body scrub and it feels good. Thank you.

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Back neck and shoulder massage

Anonymous
31st Jan 2016
4.5

One of the best massages I have had, pressure was just right for me. I went in with my usual stiff sore back and came out with a pain free and lose. Wish it could of gone on forever - will certainly be going back and will take my other half as a treat too. The only thing that let it down were the cardboard thin walls through which I could hear the entire conversation of the man next door having his massage - so it lacked a bit on a relaxing atmosphere.

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Gel nails

Anonymous
25th Dec 2015
5.0

Very pleased with my nails, kellie was fantastic, helpful, chatty and excellent service. A real pleasure and treat at your salon.
Thanks Jayne leeds

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Princess manicure

Jo
19th Dec 2015
5.0

Great place to go with my little girl, lovely atmosphere very professional and good prices!

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Opi gel nails

Anonymous
14th Dec 2015
5.0

Very pleased with my my nails, they look gorgeous and now ready for the Xmas and Party season.

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Gel nails

Anonymous
8th Dec 2015
5.0

Very relaxing suzi is a great nail technician makes you feel great

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delightful - as always

Mary Annastasia
15th Nov 2015
5.0

I have used charisma for a couple of years now. I feel more comfortable there than any other salon I have visited. The new on line booking option is an added bonus, as it's not always feasible to telephone in business hours. They have great monthly money saver offers too!

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Massage

Nikita Brister
3rd Nov 2015
5.0

I love Charisma, always such a relaxing experience. Consultation and communication is great. There is never a negative vibe in the salon I always feel very welcomed and comfortable when I visit. Everyone is friendly and chatty. I see Kellie who is amazing she always does exactly what I want, she really does a good consultation with me and gives me great aftercare advice. I look forward to coming in and catching up with her. Charlotte you are an inspiration the salon you have built up and your beauty therapy journey. I won't go anywhere else and I will always recommend you to family friends and clients x

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Superb treatments and friendly caring staff

Renee
1st Nov 2015
5.0

Highly recommended. I have been coming to Charisma for beauty therapy treatments since the salon opened. There is a friendly caring atmosphere and the treatments are superb.

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Salon Experience

Anonymous
31st Oct 2015
5.0

As always a pleasure to be pampered, Charlotte and the team are always friendly.

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Mrs dawn peri

Mrs dawn peri
27th Oct 2015
5.0

Simply the best. Wouldn't go anywhere else

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Bliss

Sue
22nd Oct 2015
5.0

A wonderful and relaxing experience. Starting with a manicure - perfect, followed by a foot scrub and massage which made my feet feel so good and finished with eyebrow shape. The staff are so friendly and professional and make you feel so special. Thank you Charlotte, I really enjoyed the whole experience.

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Professional

Anonymous
21st Oct 2015
5.0

A very professional environment! I was made to feel comfortable straight away and Kelly did the most beautiful job with my nails. Thank you so much. I will be back soon.

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Excellent treatments and service

Anonymous
20th Oct 2015
5.0

I've been going to Charisma for nearly 5 years. All the staff are amazing and nothing is too much trouble. I regularly have a back massage and I couldn't do without it. I've had lots of massages all over the world and they are never as good as here. I highly recommend everyone to give them a try. All the treatments I've had over the years are lovely and the products for sale are excellent too.

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Wonderful facial

Anonymous
13th Oct 2015
5.0

Lovely salon with really friendly staff. I had a lovely deep cleansing facial which afterwards my skin looked amazing. They were very knowledgable about the products being used.

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Waxing

Anonymous
10th Oct 2015
5.0

Made to feel very comfortable and relaxed, excellent environment.

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Waxing

Rackers72
8th Oct 2015
5.0

Nadine is very thorough, takes her time and makes sure I'm happy before moving onto the next area.

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Nails

Lynne
30th Sep 2015
5.0

Excellent treatment as usual

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Hot stone massage

EAS71
26th Sep 2015
5.0

Wow! Just what was needed after a stressful week; a blissfully relaxing hour!

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Hot Stone Massage treatment

Susan Yuen
23rd Sep 2015
5.0

I was completely blown away with my hot stone back massage. Absolutely Loved it. Leanne was very friendly, polite and amazing. I felt at ease, totally relaxed and would definitely recommend it and go back for another treatment in a heart beat. Thank you! Outstanding service. Credit to Leanne & Suzy⭐️ A+
Susan.Y

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Back Massage

Trudy Neal
22nd Sep 2015
5.0

It was the best massage I have ever had really got stuck in to my bolder in my back and Un tightened a very tight back
Many Thanks

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My Heaven in the Hill

Denise Troman
22nd Sep 2015
5.0

Professional....Experienced....Caring and Knowledgeable Therapists
Wonderful expert every time I go.....I come out feeling Pampared and Special
Thank you Charisma

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Such a treat again!

Jan
19th Sep 2015
5.0

This is my 3rd visit to this Salon with Kelly giving a superb massage. This time it was a hot stone massage. I've had quite a few massages in various places but can honestly say that Kelly at Charisma is the best I have ever had. The salon is friendly and welcoming and adjacent to Castle Mall so very convenient. Look out for their special offers!

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Gel nails

Anonymous
19th Sep 2015
5.0

Fab! Leanne was great and my nails look fab!

Thanks

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Nails

Anonymous
19th Sep 2015
5.0

Excellent service as ever X very professional and lovely nails after my treatment X would highly recommend xx

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Great treatments and lovely staff.

Lindsay
18th Sep 2015
5.0

I have been visiting Charisma for about a year now, the staff are always professional and friendly. They make you feel very welcome. I have always been really happy with all of my treatments. I would highly recommend Charism to any of my friends.

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Charisma wax

Anonymous
15th Sep 2015
5.0

Excellent service, really friendly staff. Highly recommended!

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Hot Stone Massage

Anonymous
14th Sep 2015
5.0

Perfect way to end the day, felt completely relaxed! Thank you

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