Response from Contemporary Salons Guisborough
Hi Kelly,
We sincerely apologize for your recent experience at our salon. Thank you for taking the time to provide us with your feedback. We prioritize providing our clients with exceptional customer service and we regret that you were not satisfied with the service you received.
We want to assure you that we take all feedback seriously and we have addressed your concerns with our team. We apologize for any miscommunication regarding your previous hair color and the resulting outcome. Our stylists always strive to give our clients the best results and we apologize if this was not the case for you.
We understand your busy schedule and will do our best to accommodate your next appointment. We also want to reassure you that our team is fully committed to correcting any issues with your hair color. If there is anything else we can do for you, please let us know.
Again, we apologize for any inconvenience and we would love to have the opportunity to make things right and continue to provide you with great service. Thank you for choosing us and being a valued client.
Warmly,
The Team at Contemporary Salons Guisborough