Saks Hair Knaresborough

30 High St, Knaresborough, North Yorkshire, HG5 0EQ

About us

Hi there from your friendly team at our Saks Knaresborough hair salon! Salon owner Andrea and our stylists are lovingly bringing the Saks menu of cuts, colours, treatments, finishes and styling to the women of this chic market town and we’re perfectly located at 30b High Street lots of all-day parking right nearby. We’re proud to work with the BEST hair brands too. Looking for a Kérastase salon in Knaresborough? Come to Saks. Coveting L’Oréal Professionnel goodies and Saksessories hair tools… what are you waiting for?

Come on in!

Read more...

Opening hours

Monday 09:30 - 17:30
Tuesday 09:30 - 17:30
Wednesday 09:30 - 17:30
Thursday 09:30 - 18:00
Friday 09:30 - 18:00
Saturday 09:00 - 17:00
Sunday Closed

Reviews

4.82
273 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Happy

Karen Sproull
4th Jun 2024
Team Member: Andrea
5.0
Appointment verified by SaloniQ Software

I have been in the house for over a week today was my first trip out and Andrea cheered me up and my hail looked lovely

Service
Value
Result
Cleanliness
Atmosphere

Hair cut

Mrs Janet Stringer
4th Jun 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Great job as always. Thank you.

Service
Value
Result
Cleanliness
Atmosphere

Relaxing

Cathrine Buck
31st May 2024
Team Member: Andrea
5.0
Appointment verified by SaloniQ Software

Lovely lady and gave me a grand blow dry as always.. She also does a fabulous cut when required..

Service
Value
Result
Cleanliness
Atmosphere

Particial colour

Mrs Karen Allan
17th May 2024
Team Member: Mollie
5.0
Appointment verified by SaloniQ Software

As always first class service

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Knaresborough

Dear Mrs. Karen Allan,

Thank you so much for taking the time to leave us a review! Our team at Saks Hair Knaresborough is thrilled to hear that you received first-class service. We strive to provide our clients with the best experience possible, so it means a lot to us that you were satisfied with your visit.

Please do not hesitate to let us know if there is anything we can do to make your future appointments even better. We value your feedback and always aim to improve.

Thank you for choosing Saks Hair Knaresborough. We look forward to welcoming you back soon.

Best regards,
The team at Saks Hair Knaresborough

Thanks for the new look

Harriot Macleod
16th May 2024
Team Member: Mollie
5.0
Appointment verified by SaloniQ Software

Thankyou for my new hair i love it !

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Knaresborough

Hi Harriot,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you love your new hair.

It means a lot to us to know that you are happy with your experience at our salon. Our team works hard to ensure that every client leaves feeling their very best.

We hope to see you again soon for your next hair appointment. Wishing you all the best!

Warmly,
The Team at Saks Hair Knaresborough

Cut and blow dry

Layla Maloney
4th May 2024
2.5
Appointment verified by SaloniQ Software

Felt rushed,hair wash was very short, layers seem a little uneven and the feathering around the face does not seem well blended. Hair straightened but bits were missed, so came home and self styled.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Knaresborough

Hi Layla,

Thank you for taking the time to leave us a review. We apologize for any inconvenience you may have experienced during your recent visit to our salon. Our team strives to provide the best possible services to our clients, and we are disappointed to hear that we did not meet your expectations.

However you had booked a child's cut and finish which is a 30 min appointment

Please know that we take all feedback seriously and will make sure to address your concerns with our staff to improve our services. We want every client to leave our salon feeling satisfied and beautiful.

We sincerely apologize for any uneven layers and missed sections during your styling. We would love the opportunity to make it up to you and give you the style you desire. Please don't hesitate to reach out to us directly if you would like to schedule an appointment for a complimentary touch-up.

Once again, thank you for bringing this to our attention. We value your feedback and hope to have the chance to provide you with a great salon experience in the future.

Best,
The Team at Saks Hair Knaresborough

My happy place!

Jill Fauvell
20th Apr 2024
Team Member: Andrea
5.0
Appointment verified by SaloniQ Software

I’ve been returning to this salon again and again, as Andrea goes above & beyond in every appointment!
Thank you for such a lovely experience every visit!

Service
Value
Result
Cleanliness
Atmosphere

Excellent as always

Angie Simpson
20th Apr 2024
Team Member: Andrea
5.0
Appointment verified by SaloniQ Software

I’ve been coming to Andrea since she opened in Knaresborough- always been happy and if I have any concerns she is always happy to address and give advice- would recommend

Service
Value
Result
Cleanliness
Atmosphere

Ms

Sandra Gibbons
18th Apr 2024
Team Member: Andrea
5.0
Appointment verified by SaloniQ Software

Excellent, as ever.—- Booked at short notice, as l have Sciatica & simply couldn’t wash my own hair. Was completely’looked after’, & treated with the consideration, professionalism, the wonderful service which l have come to expect from this Salon —- & Andrea in particular.
Sandra Gibbons.

Service
Value
Result
Cleanliness
Atmosphere

Cut + colour

Dale Lowrie
11th Apr 2024
Team Member: Andrea
4.5
Appointment verified by SaloniQ Software

Excellent as usual also excellent work from the trainee. Thank you

Service
Value
Result
Cleanliness
Atmosphere

Always great service

Maria Fenwick
9th Apr 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Lovely friendly stylist who always asks your opinion, gives advice and cuts your hair well.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Knaresborough

Hi Maria, thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience with our stylist and that you appreciated their friendly demeanor. We strive to ensure that all of our clients feel comfortable and heard during their appointments. We're also happy to hear that you were pleased with your haircut and that our stylist provided helpful advice. Thank you again for your feedback, it means a lot to our team. We hope to see you again soon for another fabulous cut! - The team at Saks Hair Knaresborough

Happiness 😊

Sue Langley
9th Apr 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

It was the best experience having my hair styled by the lovely Sarah. She listened to everything I said and talked me through her suggestions . And she was right on every count. My colour is fab and her cutting skills and attention to finish are fantastic. Thank you for putting a smile on my face 😊

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Knaresborough

Hi Sue,

Thank you for taking the time to write such a lovely review. We are thrilled to hear that you had the best experience with Sarah at our salon. Our team strives to make each client's visit a wonderful one, so we are delighted to hear that Sarah listened to your needs and provided fantastic suggestions for your hair styling. We love making our clients feel happy and confident, and we are pleased to have put a smile on your face. Thank you for choosing us, and we look forward to seeing you again soon!

Best,
The Saks Hair Knaresborough team

Andrea works incredibly hard to create a lovely experience.

Karen Sproull
6th Apr 2024
Team Member: Andrea
5.0
Appointment verified by SaloniQ Software

A lovely happy experience my hair looks fabulous.

Service
Value
Result
Cleanliness
Atmosphere

Highlights

Cathrine Buck
28th Mar 2024
Team Member: Andrea
5.0
Appointment verified by SaloniQ Software

Brilliant hairdresser explained what she was doing all the way through and treat my hair lovely.. I am so pleased with the finish it is Fabulous..

Service
Value
Result
Cleanliness
Atmosphere

Hair Cut and Colour

Jan Roberts
16th Mar 2024
Team Member: Andrea
5.0
Appointment verified by SaloniQ Software

Fabulous graded Bob . Old school! I love it 👍👍

Service
Value
Result
Cleanliness
Atmosphere

Unhappy

Nicola Cody
11th Mar 2024
2.0
Appointment verified by SaloniQ Software

Very unhappy lady was very rushed I understood but it wasn’t a nice experience. Quite rough on hair wash make up ran and knew I was going straight to a wedding no mention of temperature. I was told as a new client I would pay half price but I didn’t. Hardly anything cut off, no attention to detail and the fringe was not even done that we’d discussed. I’d asked for a wave with straighteners but she curled with tongs very unhappy experience. The lady was on her own not ideal but I wouldn’t go back

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Knaresborough

Hi Nicola Cody,

Thank you for taking the time to share your thoughts about your recent visit to our salon. We are sorry to hear that your experience was less than satisfactory. We always strive to provide our clients with exceptional service and it is disheartening to hear that we fell short of your expectations.

We apologize for any inconvenience you experienced during your appointment. Our team values the importance of paying attention to each client's specific needs and we regret if this was not reflected during your visit. We will make sure to share your feedback with our team and take necessary steps to ensure a more pleasant visit in the future.

Thank you for bringing up the pricing confusion. We take transparency seriously and will ensure that our clients are given the correct information before starting their service.

We would be happy to address any concerns you may have if you decide to give us another opportunity. Thank you for choosing our salon and we hope to see you soon.

Sincerely,
The team at Saks Hair Knaresborough

Amazing as always

Pauline Lunn
9th Mar 2024
Team Member: Andrea
5.0
Appointment verified by SaloniQ Software

Always an amazing experience

Service
Value
Result
Cleanliness
Atmosphere

New hairstyle

Anita Vennard
2nd Mar 2024
Team Member: Andrea
5.0
Appointment verified by SaloniQ Software

I had not been to this salon before today, i found the staff to be extremely nice and reassuring, i felt very relaxed having my long hair cut and my new style was amazing it was a fantastic experience, i look forward to returning in the future

Service
Value
Result
Cleanliness
Atmosphere

Friendly yeam

Sarah
1st Mar 2024
Team Member: Andrea
5.0
Appointment verified by SaloniQ Software

I love coming to the salon, they spoil you, Andrea is a magician with scissors. Can't recommend them highly enough.

Service
Value
Result
Cleanliness
Atmosphere

Today

Mrs Karen Allan
23rd Feb 2024
Team Member: Mollie
5.0
Appointment verified by SaloniQ Software

Fabulous service, friendly and pleasant Mollie always remembers what week and where I am with my hair colour. She pays attention to detail.
The whole team are always friendly chatting with me!! The salon experience is enhanced by the friendliness and the attention to detail.

Service
Value
Result
Cleanliness
Atmosphere

Cut & blow

Teresa Carlton
21st Feb 2024
Team Member: Andrea
5.0
Appointment verified by SaloniQ Software

Excellent service friendly atmosphere.

Service
Value
Result
Cleanliness
Atmosphere

Mrs

Anonymous
18th Feb 2024
5.0

Always fabulous I’m very happy with the service. Thank you Andrea x

Service
Value
Result
Cleanliness
Atmosphere

Hair cut

Helen Thompson
2nd Feb 2024
Team Member: Andrea
5.0
Appointment verified by SaloniQ Software

I love the way she helps me decide what style would suit me. Thanks Andrea.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Knaresborough

Hi Helen! Thank you so much for your kind words about your experience with Andrea. We are so glad to hear that she was able to help you find a style that suits you. We always strive to provide personalized and friendly service for our clients, and we are thrilled that you had a great experience. Please let us know if we can assist you with anything else in the future. Thank you for choosing our salon. Warmly, The team at Saks Hair Knaresborough.

Highlights, toner and cut

Nicola Cornforth
27th Jan 2024
Team Member: Andrea
5.0
Appointment verified by SaloniQ Software

So pleased with my hair colour and cut - thank you for your great advice. Thank you

Service
Value
Result
Cleanliness
Atmosphere

Perfect- busy salon today

Elizabeth Garner
26th Jan 2024
Team Member: Andrea
5.0
Appointment verified by SaloniQ Software

Andrea has been working with my hair for 2-3 years now & she really does listen. Fabulous cut / styling, blow dry & straightening to finish. No waiting around , perfect experience for a busy lifestyle

Service
Value
Result
Cleanliness
Atmosphere

A great haircut

Maria Fenwick
23rd Jan 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Very happy with how Sarah always asks what I need doing and listens to what I say. All staff in the salon are polite, courteous and friendly.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Knaresborough

Hi Maria,
Thank you for leaving us such a lovely review! We're thrilled to hear that Sarah always takes the time to listen to your hair needs and that you find our team to be polite, courteous, and friendly. Customer satisfaction is our top priority and we're glad to know that we're meeting your expectations. We appreciate your support and we look forward to seeing you again soon for another great hair experience.
Best,
The Saks Hair Knaresborough team

Never leave Disappointed

Richard Crossley
12th Jan 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

As happy as I always am

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Knaresborough

Dear Richard,

Thank you so much for taking the time to share about your experience with us. We are thrilled to hear that you are always happy with your visits at our salon.

Our team at Saks Hair Knaresborough strives to provide the best services possible, and we are delighted to know that we have been consistently meeting your expectations.

We look forward to welcoming you back and helping you achieve your desired look. Thank you for your loyalty, it means a lot to us!

Sincerely,
The Saks Hair Knaresborough Team

A relaxing couple of hours.

Mrs Karen Allan
22nd Dec 2023
Team Member: Andrea
5.0
Appointment verified by SaloniQ Software

As always all the team were fantastic, friendly and approachable. Time was taken to discuss my hair needs and what I was wanting today. It is always a lovely experience going to the salon.

Service
Value
Result
Cleanliness
Atmosphere

Amazing

Karen Sproull
19th Dec 2023
Team Member: Andrea
5.0
Appointment verified by SaloniQ Software

A welcoming lovely salon all staff Friendly and very accommodating.

Service
Value
Result
Cleanliness
Atmosphere

Absolutely love my hair

Kimberly Craig
16th Dec 2023
Team Member: Andrea
5.0
Appointment verified by SaloniQ Software

First time with Andrea for a colour/highlights. She did a fab job of helping me decide what I wanted based around maintenance and the fact I’m trying to have a more natural look. I had some lovely highlights out through the ends and yummy caramel and chocolate colouring through it. Absolutely love it. Thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Knaresborough

Hi Kimberly,
Thank you so much for such an amazing review. We are delighted that you are really happy with the results and that Andrea was able to give you an amazing look based around natural colours. We are so glad that you appreciate the work that she did.
We appreciate the continued patronage of all our Saks Hair customers, and hope that you are pleased every time you visit.
Thanks again from the team at Saks Hair.

Great service as always

Pauline Lunn
9th Dec 2023
Team Member: Andrea
5.0

Extremely happy as always

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Knaresborough

Hi Pauline,

We are delighted to hear that you are always happy with your visits to us at Saks Hair Knaresborough. We strive to provide a great customer experience and it is always nice to know that we are meeting this goal. We’re so glad that you enjoy coming to us and that you trust us to always deliver a great result. We look forward to continuing to serve you.

Thanks for your kind words,
The Team at Saks Hair Knaresborough

Amazing

Anonymous
7th Dec 2023
5.0

A very lovely experience for my autistic daughter who loves her hair.

Service
Value
Result
Cleanliness
Atmosphere

Fantastic service

Lucy
5th Dec 2023
Team Member: Andrea
5.0
Appointment verified by SaloniQ Software

Fantastic service as always. A great team!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Knaresborough

Dear Lucy,
Thank you very much for leaving us such a wonderful review about your experience at Saks Hair Knaresborough! We appreciate your kind words and it was our pleasure to help you. Our team works very hard to exceed expectations and it's rewarding to see that you've enjoyed your visit. We look forward to welcoming you back soon for another lovely experience!

Many thanks,
The Team at Saks Hair Knaresborough

Pampered hair cut with style

Joanne Steffens
26th Nov 2023
Team Member: Andrea
5.0
Appointment verified by SaloniQ Software

Very professional, curtious and helpful. I recently died my hair blue, non permanent wash out with regular shampoos. My hair was needing a complete overhaul due to its length and poor condition. The blue dye is still a gentle hue and my crowning hair has been brought back to life. I love my hair and style now! A new me! Love it! Thank you so much Andrea. Joanne.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Knaresborough

Hi Joanne,
Thank you so much for your kind review! We are glad to hear that you have had such a positive experience with Andrea and that you are so happy with the results. It sounds like she stayed true to your vision and also managed to help restore your hair to good condition- a great result!

We understand the importance of making sure that both our clients and stylists have a great experience, and hope that we can continue to meet your expectations in future.

Thanks again for taking the time to leave your review - we really appreciate it.

Warm regards,
Team at Saks Hair

Complete Hair Treat

Sarah Townsend
25th Nov 2023
Team Member: Andrea
4.5
Appointment verified by SaloniQ Software

Wonderful lady, easy to talk to. Made you feel a priority in busy salon. 2nd visit and looking forward to being a regular client.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Knaresborough

Hi Sarah,
Thank you so much for your wonderful review! We really appreciate it. We're so pleased that you enjoyed visiting us and that you're looking forward to becoming a regular client. We pride ourselves on providing great customer service and it's fantastic to hear that you felt like a priority.

We value every customer who comes through our doors and hope you'll come back soon.

Thanks again for your kind words,
The team at Saks Hair Knaresborough

First visit

Paula Birch
17th Nov 2023
Team Member: Andrea
5.0
Appointment verified by SaloniQ Software

Sorry, not sure which Andrea it was. However, my stylist was lovely, knowledgeable & professional. It was my first visit to the salon today & I’ll definitely be returning.

Service
Value
Result
Cleanliness
Atmosphere

Delighted with Sax’s Harrogate

Grainne Biggar
9th Nov 2023
Team Member: Andrea
5.0

I am delighted with my cut and colour. Andrea did a fantastic job. Service and attention is great. Greeted with a warm welcome and a coffee as soon as I walked in.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Knaresborough

Hi Grainne,
Thank you for taking the time to review Saks Hair Knaresborough and for your kind words regarding Andrea. We are thrilled that you had a great experience with us and that you were made to feel welcome with a coffee on arrival. We appreciate your positive feedback and will be sure to pass it on to Andrea and the team.

We look forward to welcoming you back soon.

Best wishes,
The Team at Saks Hair Knaresborough

Great haircut

Tina H
9th Nov 2023
Team Member: Andrea
5.0
Appointment verified by SaloniQ Software

Enjoyed my first experience at Saks in Knaresborough. Very happy with the friendly service and my new hairstyle.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Knaresborough

Hi Tina,

It's great to hear that you enjoyed your first experience with us. We strive to make sure all of our customers have a positive experience and that each customer has a style that suits their needs. We're glad to hear that you were happy with our service and your new hairstyle!

Thank you for taking the time to share your experience with us. Feedback like yours is much appreciated and helps us to continue to improve.

We look forward to welcoming you back to Saks Hair in Knaresborough soon.

Best Wishes,
The Team at Saks Hair

First vist to saks in knasbrough

Eileen Audsley
25th Oct 2018
5.0
Appointment verified by iSalon Software

Had my first cut and blow dry on Tuesday and I will be returning Andrea was very honest and a lovely lady who did my hair just as I wanted thankyou

Service
Value
Result
Cleanliness
Atmosphere

Joey

Simon Beardsley
5th Oct 2018
5.0
Appointment verified by iSalon Software

Joey was brilliant.very friendly.did a great job.all the staff were so nice

Service
Value
Result
Cleanliness
Atmosphere

Ladies cut and finish

Nicola Bedford-Land
29th Sep 2018
5.0
Appointment verified by iSalon Software

Lovely cut and finish! Very happy!

Service
Value
Result
Cleanliness
Atmosphere

Hair cut

Camila Valencia
18th Sep 2018
5.0
Appointment verified by iSalon Software

I’m very glad after my hair cut. Thanks Sarah for your good hands.

Service
Value
Result
Cleanliness
Atmosphere

Great experience

Cheryl Clarkson
15th Sep 2018
4.5
Appointment verified by iSalon Software

Once again Andrea gave me a good cut just how I wanted it! A style that suits my hair and one I can manage myself!
Thankyou Andrea

Service
Value
Result
Cleanliness
Atmosphere

A successful rescue job!

Cathy Cheffings
12th Sep 2018
5.0
Appointment verified by iSalon Software

After receiving what could only be described as a disastrous colour and less than awful cut by a highly recommended hairdresser in Harrogate, I have now been rescued by Andrea at saks in Knaresborough! I feel human again. Thoroughly professional, very clearly experienced and the whole lot reasonably priced. Will be returning.

Service
Value
Result
Cleanliness
Atmosphere

great trip to the hairdressers

Lucy W
8th Sep 2018
5.0
Appointment verified by iSalon Software

Had highlights, cut and a blow dry. Andrea led the way and helped with the colour choices. I have a LOT of hair and the highlights took a lot longer than expected, but the team managed it really well. They were super friendly and knew what I wanted more than I did. Left very happy

Service
Value
Result
Cleanliness
Atmosphere

Really please

Anonymous
7th Sep 2018
5.0

Had my hair done today by Andrea . Really pleased with colour and cut. I’ll be back !

Service
Value
Result
Cleanliness
Atmosphere

Fabulous up do

Catherine
6th Sep 2018
5.0

Had my hair put up for a black tie gala, I was thrilled, exactly what I asked for and got complimented all evening. I love this salon and will certainly be returning

Service
Value
Result
Cleanliness
Atmosphere

Disappointing

WENDY LILL
5th Sep 2018
2.0
Appointment verified by iSalon Software

Had my hair put up for a special occasion it didn’t look nice sadly I had no time or courage to complain I left very disappointed. Even friends agreed very poor styling. Stylist also tried to charge me more than quote on phone. No atmosphere I was only client.

Service
Value
Result
Cleanliness
Atmosphere

Fabulous hair

Paula
4th Sep 2018
5.0

Had a fantastic cut by Joey, he really understood my hair, I will be back

Service
Value
Result
Cleanliness
Atmosphere

Cut

Unknowm
3rd Sep 2018
3.5

So upset with my cut that I cried . I asked for a nice mid length haircut and showed a photo to show exactly what I wanted . I asked for no layering or thinning and I got the opposite my layeringdidn’t even look like layering there were just long and short strands of hair . I feel so self conscious now :( I know saks are good but I’m so upset with the result

Service
Value
Result
Cleanliness
Atmosphere