Response from CC Hair Salon
Dear Felicity's mum,
Thank you for taking the time to leave us a review. We apologize if you and your daughter felt pressured during your recent visit to our salon. Our goal is always to provide our customers with the best service and experience, and we will be sure to discuss this with our team to ensure proper communication in the future.
We are happy to hear that your daughter's hair cut and straighten turned out well.
Our prices are based on the services performed and we do our best to inform our customers of the cost before beginning any service. We apologize if there was any miscommunication regarding the price during your booking.
We value your feedback and appreciate you bringing this to our attention. We would love the opportunity to make it up to you and your daughter in the future.
Thank you for choosing our salon for your daughter's hair care needs. We hope to see you again soon.
Best regards,
The team at CC Hair Salon