Tuckwell and Co Nottingham, Nottinghamshire

They washed my hair in freezing cold water which gave me a migraine! And I paid nearly £200 to have a girl do my hair who had been at the salon for only 3 weeks!! I am now left with the worst botched ginger hair and all I asked for was a head of highlights. A Turkish barber would’ve probably done a better job than these amateurs!

I’ve only had three hair appointments since moving to Nottingham and two have been here! I loved the aesthetic and vibe of the place, so I took the plunge. Paige did a complete restyle on my hair - it was honestly the best haircut in my recent years! Paige talked me through the process how to style, maintain etc then we discussed colour. I have just returned from my colour appointment and my god! I have never been happier! It was exactly what I wanted, Paige absolutely knocked it out of the park. I will be back in around 8 weeks for my roots! :D I have also recommended my husband sees Paige too! 10/10

I left feeling so deflated.. I saw Simon after waiting a couple of months and I was very excited for my transformation to begin! However I feel like he didn't listen to me at all, he didn't try to get to know me or make conversation with me, I felt like I was just another number to him and I didn't get what I asked for. Something that bothered me was that he left me with a different hairdresser to do most of the work. Which would have been fine except it was clear he didn't listen to me when he gave her instructions for example I asked for colour to be put on the ends of my hair and I didn't get that, I asked for a dark black and got a brown etc.

As for the vibe it was really off, I didn't feel that welcome walking in, no one spoke to me the whole time I was there.. I felt like a burden when I was asked if I wanted a drink and said yes, Simon was just a bit dismissive of me and honestly a little rude to the other staff.. how this salon has got such good reviews is honestly beyond me. I travelled a long way fir this and paid a fortune for me hair that someone else did and honestly felt like he was rushing to get me out of the door so that he could have one less person, I honestly think you need to give each client a bit more time and energy if your going to continue with the amount you take on as I just didn't feel seen/heard/cared for or listened to at all.. I wish you all the best and I hope you learn from this but I will not be returning because of my experience.

I am a pain in the arse when it comes to my hair, very nit picky and like it just so. Sophie has not only put up with me for a good number of years but always does a great job.
The salon and staff are warm and welcoming and I look forward to every visit.
Couldn’t recommend more!

Unfortunately, I did not have the best experience. I absolutely understand that things sometimes does not go right, but even after fixing my hair, it was just not right.
Basically, what happened is that I booked full head highlights, my hair were a bit grown already, but it's naturally blond so usually it is not a problem.
Once done, day after I realise that the part where new highlights were applied was completely different colour than rest of my hair, so went back for correction. They used different toner, that did not really do the job, it was slightly better but still very noticeable. I already felt awful but for that money I wanted my hair done properly. I have been told that it is because of the shade of my hair at the end and that's normal, and if I want to correct it, I have to wait another month for an appointment. I was shocked and told them that I would get it done somewhere else. To that they sad oh cool, bye...
That's about my experience with tuckwell.

I’ve been having my haircut by Simon the man himself for quite a while now. Every visit is painless and everything is well considered, from the greeting, being escorted up to the salon to the consultation and offer of a complimentary coffee. The salon vibe is bustling and energetic which match the design aesthetic and the staff. All one has to do is sit, enjoy the experience of having a master cut one’s hair and leave, feeling like a brand new king.

From the moment you walk through the door it’s an experience. Coffee which is excellent, front of house staff who are attentive and engaging. Simon has transformed my hair and it’s never been so healthy! I appreciate that we have such a cool place in my home town!

Tuckwell managed to fit me in recently to have my colour done as my original stylist came down sick, and wow did Rebecca do a fantastic job. She understood what I was looking for results wise with my bleach and tone, and provided some excellent home care recommendations - well recommend the same and the team always professional, and enthusiastic 🤩

i get my hair done here, the salon is absolutely beautiful!!!!! the team is incredible and work so hard to make the experience the best it can be. i will 100% be getting my hair done here from now on.

Another fantastic hair cut thank you. I really look forward to visiting the salon and having my hair styled by Derek - he is a fantastic stylist who listens and always offers suggestions and talks me through what he is going to do. I feel relaxed and trust Derek 100% and importantly I also have a laugh with him. Thank you

Rebecca was just amazing! She listened to what I wanted, gave me some advice on what she thought would look the best. I’ve never walked out a hairdressers actually happy with my hair! Couldn’t recommend Rebecca enough, she’s now my new go to hairdresser ?

I've been recommended this salon by multiple friends so thought I'd try it out. I had a consultation prior to my appointment and was very specific about what I wanted. I honestly have no idea why and how I left the salon looking the way I did, with the stylist thinking they did a good job. I thought it'll be okay after I wash and style my hair myself, but I ended up in tears instead. The cut was wonky, not what I asked for and my hair was a horrible orange-purple colour instead of platinum blonde. I went back to have the cut fixed and the colour corrected which was okay but still not what I originally asked for. My hair has since become very weak and brittle, and the cut is still uneven in places. I will not return to this place again.

Absolutely fantastic service, Rebecca always does an amazing job and is so friendly too, will definitely be coming back!

I was quite skeptical regarding dye my hair, didn't know where to go & whom should I ask. Then I came across Rebecca and all my doubts flown away. She has done a great job with my hair what exceeded my expectation. She is absolutely keen to details and knows her job pretty well. I'll definitely recommend her and I'll be coming back to her in future.

Rebecca transformed my hair! I loved it. She sat me down for consultation made sure I was happy with the colours and went into real depth about the tone that would suit my complexion. All round lovely girl and great to have a chat with too !

Rebecca was so lovely, had a great time doing my hair from start to end. Really friendly and made my experience worth while. She gave me what I wanted and it never felt better! Will definitely return

Worst experience ever…!
I went to this salon for 3 years religiously because I trusted them completely. The last time I went I was completely distraught with what I received. My hair cut was SO BAD! Like I’d cut in myself…would've saved myself £62 (just for the haircut). And I would’ve saved myself £175 overall…a lot of money for major disappointment. I asked for layers and it was so blocky. When I messaged to ask for a fix or a refund I was ignored multiple times, really bad customer service and I was really upset. Ended up going elsewhere and paying more money. For a student this is difficult, I save up a lot of my money for this and feel completely disappointed by the service given.

I had Ben who is not on your list !
Ben has cut my curly hair for guite a few years now and I would highly recommend him

Ben.
Was great. Good listener and good at gauging if want to chat or just get cut. Feeling very happy with my cut.

First time to the salon today as followed Ben from Aveda. Fantastic as always! Left feeling fab! Coffee was lovely too.

Thanks so much Ella, very happy with my cut today :)

Another wonderful visit, pampered and relaxed as always

Friendly, personable, professional. Stylish cut!

I loved every minute!! Alex was recommended to me and I’m so grateful I contacted her and made the appointment! My hair is growing back after chemo and we went for blonde!! And I love it.. the salon is so chilled and relaxing, everyone is friendly and professional.. Alex is a gem ?

Excellent service from start to finish

I always tend to go different hairdressers but was recommended to try Tuckwell & Co.
I entered and was welcomed then I met Tillie. I informed her what I would like and she suggested about donating my hair, which I will be. Tillie was very professional and easy to talk to, I absolutely love my new hair style and Tillie understood exactly what I wanted from the start. I thanked her for her service, she did a fabulous job! Will be back

I have been going to Shannon for 3 years now, and currently drive 3 hours from Hampshire for our appointments! I am never disappointed and always leave with my hair looking amazing even on the days when I just tell her a really vague instruction. She is amazing. As always all the staff at Tuckwell are super nice and friendly.

Kath was amazing, i explained what i wanted and she knew exactly what to do. The cut exceeded my expectations and have recommended her to friends and family. Definitely coming back.

Shannon was absolutely amazing. So friendly, helpful and offered great advice. Did wonders to my hair and I am in love!

Fantastic cut and blow dry by Izzy today. First time visiting Tuckwell and I was so impressed by the customer service and how friendly everyone was.

Rebecca is new to Tuckwell and fairly new to the hairdressing industry she said but she was knowledgeable friendly and confident both with her knowledge and application…. Bleach work is often hard and Rebecca did an amazing job and love my results!! ❤️ would highly recommend ❤️

Sophie is an absolute hair magician! Not only did she give me a stunning balayage that turned heads, but she also managed to make me laugh throughout the entire process. I highly recommend her to anyone who wants to look and feel fabulous while having a great time!

Simon did the near impossible task of taking my boxed dyed jet black hair, and turning it into the most beautiful colour. Whilst keeping my hair in amazing condition too! He is a miracle worker :D

Kath was super lovely and made me feel great and positive. Not just a fringe trim- this was a boost in positivity too!

Absolutely lovely salon and a great experience. Derek did the best cut ever and he was so friendly and easy to talk to. Love my new hair! Next appointment already booked!!!

She did a really good job.

Izzy is amazing. She always listens to what I want and works so hard to give me an amazing result. I’m always happy when I leave!

Had a lovely appointment today with Rebecca. She gave my hair a very overdue refresh and I’m so happy with the results!

Ell was lovely, friendly and attentive, I wasn’t sure what I wanted but she guided me into making the correct decision re colour, lovely cut too, very happy

Excellent as always

There isn’t an option to select Sarah, but Sarah was my stylist and was amaaaazing. The perfect haircut and the perfect company.

Derek knew exactly what I wanted and already knew what would suit me. Love my new choppy shaggy look.
Tillie did fabulous as always with my colour.

Have been coming to tillie for years, can always trust she will do an amazing job no matter what colour i have my hair. She has got my hair from a dark brown to copper in one session! Would not go to anyone else. She is also so friendly and welcoming

Great cut and experience, Tuckwell is a great place and Shannon was lovely! Also coffee spot on.

Tillie has been doing my hair for years, she is an amazing hair dresser. She gives a really good consultation so she knows exactly what you want and delivers everytime! She is especially good at getting hair blonde! Cannot recommend her enough.

I always feel a million dollars after being in Tuckwell&Co and seeing Derek Rae. He always makes me feel fabulous and shares many hints and tips to maintain that salon look between visits.

The whole place just has a wonderfully welcoming vibe and the team are so warm and friendly. It's even better now that I can have a cheeky glass of fizz whilst I'm having my pampering experience.

Simply the best salon experience in Nottingham!

Sarah cut my hair and she did an absolutely wonderful job, I get really anxious going for haircuts incase they go wrong but she did an amazing job and I've never had a cut like that in my life. The salon aswell is really nice, upstairs and down, and has a really nice atmosphere. I will be back, thank you!!

I had a really great time at the salon, Ell always knows what I’m asking for and explains the process the whole way through which is reassuring. I did never get a cup of tea I was offered though! But overall I really enjoyed getting my hair done and I would recommend Ell to anyone

Tillie did a fantastic job with my hair! She lifted old colour from my hair, re-coloured it, cut and styled it and I couldn't be more in love with it. Not to mention it was also a lot of fun spending that time with Tillie too. 10/10, absolutely will be back! :)