Urban Therapy

I have been having my hair done by Alex for many years now, and I would not want to go anywhere else.
The salon has a chilled mellow vibe, and you instantly feel relaxed the moment you walk through the door.
Alex is highly skilled, knowledgeable and honest, what more could you want from a stylist?
All the staff at urban therapy go the extra mile to make you feel special, and the lovely coffee is an added bonus!
Thank you for always going above and beyond, you guys are the best 🥰.

Nicole cut my hair for a healthy curly hair and I am completely satisfied with the result, I loved it <3

Laura is amazing and so lovely, my hair always looks fantastic after it’s done and the colour match is perfection! The only place I go and trust my hair with now!!

Alex excellent as always and does a fantastic job

I’ve been coming to Aveda for over 10 years and absolutely love it. Nicole usually does my hair, but she was on hols so I went with Alex W. Not only did she create a lovely creamy blonde, but the cut was exactly what I wanted to a tee. She’s fab to chat to as well, a lovely lady

I love this salon and all the staff seem so happy. The complimentary massages are wonderful

Thank you so much Alex for my face frame and root colour, you always know exactly what I need and want.

I am so happy with my hair! It was my first time using this salon and Millie was amazing, I’ll definitely be coming back again ☺️ thanks!

As always a brilliant cut and colour by Nicole that leaves me feeling completely refreshed and lifted. It also helps that she is such a lovely person to spend the time talking with whilst she does her magic with my hair..

It’s always a pleasure to visit Aveda Urban Therapy. The welcome is warm, the team is friendly, and I always walk out pleased as punch with my hair. Today was no exception and Nicole did a fabulous job, as she always does.

Laura, was amazing and styled my hair perfectly.

Love coming to see Lexi, great experience, super cut and BD. Thank you 😊

Myself and my daughter always enjoy our hair services provided by Alex W, she gives great advice and honest opinions, and absolutely fabulous at what she does. It’s Money well spent, i always feel great after my cut and colour, my hair is so much better after using the Aveda products also recommended by Alex. There is an excellent, well established team at Urban Therapy that gives off a great vibe. We always get a complimentary massage on arrival and also during the hair wash, drinks are offered throughout, overall a very relaxing, indulgent experience. I highly recommend a visit to this top quality salon 🙂

Thanks so much to Tash for my lovely hair, she was great!

What can I say to do Nicole justice!! Outstanding, awesome, creative, caring. The best!

Great cut and blow dry as always from Nicole xx

Millie and Tasha are the best, made my hair look very sleek and shiny with my new blue black hair colour. I’m obsessed!!!

I decided to shorten my hair and Alex gave me a great cut! Always professional and so friendly. Love my visits to Urban Therapy!

Alex was friendly and initially I had a great apt but was surprised by an unexpected cost. I booked my apt online which told me the booking was £144. At the till it came to £204. I didn't question when paying as I didn't want to cause an awkward scene but I called after leaving as I was surprised at the extra £60. I spoke to Alex who said that because she applied a root colour this was additional. She said "oh sorry I should have explained this during the consultation". Honestly, I'm hugely disappointed, I really liked my previous cut with Alex but £60 is a huge unexpected cost and it shouldn't be assumed that this can just be added to a booking without confirming with the customer. I wasn't told that the booking cost could and would increase. As a gesture of good will I believe this should be refunded. Sadly, i don't think I'll be returning due to this experience

Fabulous cut and colour by Laura.

Have been coming to Aveda for several years and really happy with my haircut, feel in safe hands with Nicole who cuts my curly hair expertly! Thanks

Great cut and blow dry. Always feel relaxed here and my hairdresser is so lovely

As always great cut & colour refresh - fabulous!

Such a gorgeous cut from Millie, she diffused my curly hair and talked me through the whole process so I could do the same at home. So happy with the result which is very rare for me because my hair can be difficult /frizzy ! Thank you will deffo be coming back :)

A lovely experience - as always...

Really good cut for wavy hair

Booked last minute and was not disappointed. Lovely hair cut, would recommend.

I look forward to appointments and I've been coming here for over 10 years. Everyone is friendly and I like the atmosphere in the salon. I do think it's quite expensive but given the products used and the level of service I think it's worth paying the extra. The only thing I wish could be a little better is the hair washing set up, the temperature of the water is a bit temperamental and the basin is really uncomfortable on the head/neck. Are padded ones a thing? It's only minor but would make it more comfortable 😊

Always a treat to come into the salon and have a head massage an Aveda tea and my hair cut and a treatment with Laura 🖤🖤

Very happy with every aspect of the service,as always

An adept colourist & cutter, Alex is an asset to the team at Urban Therapy. Her technical skills are matched by a natural empathy so a haircut becomes a pleasant social encounter.

Absolutely love my new hair style. Laura was brilliant. I showed her some styles I liked and she advised me on what would work best for my hair which is quite tricky to manage. She got it spot on. Really knows her stuff and did a fab job. Thrilled to pieces.

I am a long term customer of Aveda. The service provided by Ben then Amber was always brilliant. Beautiful colour and trim. Always as I wanted. I got highlights, so I visit the salon for a T section to be done. With Ben, the creative Director I used to pay £149, then with Amber recently £140. Sadly both of them are gone, so I was booked with a new hairdresser . Unfortunately the colour is too dark, especially the roots. Shockingly, the price was hiked up to £172 for T section, 5 minutes toner, light trim and blow dry. Outrageous price and unexpected level of service.

Really really happy with my new hairdresser, my other left and I was worried but they recommended Millie and she is very good too!

My young Son had a fantastic haircut from an highly talented hairdresser. He was very happy with the whole experience

I’ve been going to Alex for years and she’s simply amazing! She’s just so talented and a lovely person. Wouldn’t even dream of going anywhere else!

I’ve been with Alex now for nearly 10 years and I won’t trust anyone else with my hair! Not only is she the loveliest human on the planet, she really is the best at what she does. Visit Alex! You won’t be disappointed!

Always professional, incredibly talented, super kind xx

Nowhere else I would rather go. It’s always the best experience and my hair has never looked so good these past couple of months.

As usual Laura’s cut and blow ticked all the boxes and the catch up was fun too!

Got great advice and am really pleased with new style .

10 yrs ago this salon was Amazing in service, unfortunately the girl doing my hair move far away. I booked with a Director for colour and hair cut, she didn’t had time to do my haircut and send me to a different lady and she was an apprentice didn’t cut my hair only trim, and the style she gave me made me cry. I did complain and the colourist apologised but they still charge my haircut as a director price. Honestly I can cut my hair better myself. They also offered something to drink and never come.
I hope my next visit is better.

Nicole smashed it with my new hair colour! i love it

I just didn’t feel spoilt , after 20 odd years I just felt like an old punter , sadly I used to feel so spoilt and I still save hard for the treat of having my hair cut and coloured but the overall atmosphere just wasn’t there. No soap in the toilet, drips on the wall, no candle flickering and nice sensory smells , music was not relaxing , at one point it got truly noisy and a bit overwhelming. The hair advice was good initially but I got left after that ,not knowing what was applied and I felt it was age based advice not necessarily looking at me, the result was ‘ nice, safe’ but I sort of like a bit of zest when I spend ! Full marks to the hairdresser- she cared the shop just looks and feels a bit tired

Wonderful haircut with Alex K she’s so friendly and professional.

Excellent as always

I’ve been going to aveda for several years. It’s a great salon with a nice feel, and Alex is lovely and an amazing stylist. Would definitely recommend.

Great haircut

It’s my second time getting my hair done here. Greg is very friendly, knowledgeable and experienced. He listened to what I wanted and did exactly just that. I’m very happy with the results!

I went in for a balayage and cut by millie and she was excellent at her skills! She understood exactly what i wanted and I loved how my hair turned out and i will absolutely be going back to her again.