Urban Therapy

1 Middle Pavement , Nottingham, Nottinghamshire, NG12 5BL

About us

URBAN THERAPY IS AN AVEDA LIFESTYLE SALON SET IN THE HEART OF NOTTINGHAM CITY CENTRE.

A ONE STOP SHOP FOR SKINCARE, HAIRCARE AND BEAUTY PRODUCTS. STOCKING BRANDS SUCH AS AVEDA, JOSH ROSEBROOK, ALLEVEN

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Opening hours

Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 09:00 - 18:00
Sunday Closed

Reviews

4.88
358 verified reviews
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Value
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Such an experience!!!!

Hira Nazir
6th Jan 2024
5.0
Appointment verified by Shortcuts Software

This was my first time coming to the salon and my first time having a curly haircut and I was so impressed!!
Craig’s service was amazing, made my vision of my hair come true. Absolutely loved the cut, the products and the result.

Thank you so much, would 100% recommend for my fellow curlies and I’ll definitely be back soon :)

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Always a treat

Jenni
5th Jan 2024
5.0
Appointment verified by Shortcuts Software

I've been going to Nicole at Aveda Urban Therapy for years and it's a treat every time. The staff are so friendly and the salon is lovely. Not only is Nicole and awesome person, she's also an absolute hair wizard and always makes my hair look amazing!

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The Ever-Brilliant Alex W!

Anna
1st Jan 2024
5.0
Appointment verified by Shortcuts Software

Another wonderful haircut from the talented and wonderful Alex W. I went from boring shoulder length long with no bangs, to funky chin length bob with fringe and new caramel coloured highlights. I couldn’t have been in better hands than Alex’s. Very happy!

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Amazing Service

Suzanne Lowe
31st Dec 2023
5.0
Appointment verified by Shortcuts Software

Lovely welcoming salon. Had my hair coloured,highlights and cut by Alex W, who did an amazing job. All the staff are friendly and the young girl who washed the colour off my hair did so without splashing my face, best hair wash I've ever had!
I can highly recommend Alex W, great stylist and one of the loveliest people I've ever met.
The salon has a lovely cosy feel, none of the harsh lighting some salons seem to favour. I felt really relaxed and could have stayed there all day watching the stylists work their magic!
Definitely returning, already booked my next two appointments!

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best experiences at aveda

imogen loach martin
30th Dec 2023
5.0
Appointment verified by Shortcuts Software

only hairdressers i trust to do an amazing job on my hair!!

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Great atmosphere

Lucy Hull
30th Dec 2023
5.0
Appointment verified by Shortcuts Software

Love going to Aveda Urban therapy. They look after you and ensure you are relaxed and looked after. Complementary head and shoulder massages and tea and coffee too! My hair always looks great after going to Aveda Urban therapy.

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Haircut

Anonymous
24th Dec 2023
5.0

Very happy with the haircut and the staff service. I will definitely return. Thank you

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Another fabulous appointment

Anonymous
24th Dec 2023
5.0

. I always enjoy and love the results with Amber.

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haircut with millie

steffi perathu
23rd Dec 2023
5.0
Appointment verified by Shortcuts Software

this was such a wonderful first experience as ive never been to a salon before, millie was so kind, bubbly and we had a great conversation, she was professional and styled and cut my hair exactly how i wanted it, couldn't have been happier!

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Wash,cut and blowdry

Ena
21st Dec 2023
5.0
Appointment verified by Shortcuts Software

Another lovely cut by Craig!!

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MissCharlotte

Charlotte
19th Dec 2023
5.0
Appointment verified by Shortcuts Software

Very nice massage, very good cut, very pleasant experience all round

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Alex is the best 💖

sharon edge
17th Dec 2023
5.0
Appointment verified by Shortcuts Software

I spent years trying to find a hairdresser who got me and I finally found that person in Alex. I totally trust her with my hair and enjoy every appointment as she’s such a fun person to talk to. Can’t recommend her highly enough.

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Incredible curly hair cut

Eemaan
17th Dec 2023
5.0
Appointment verified by Shortcuts Software

I am super fussy with my curly hair but Craig was super knowledgeable and Nd talented and transformed my hair! I got so many compliments yesterday and he will deffo be my new curly hair go to stylist! So amazing!

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Great, as always

Caroline Aperguis
16th Dec 2023
5.0
Appointment verified by Shortcuts Software

As always, very pleased and satisfied with my hair cut and colour.

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All ready for Christmas

Eve Mulligan
15th Dec 2023
5.0
Appointment verified by Shortcuts Software

Went to Urban Therapy yesterday for my cut and blow dry and conditioning treatment. Felt ten years younger when I came out. All ready for Christmas now.

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Hair cut and blow dry

Anonymous
14th Dec 2023
Team Member: Craig
4.0

Craig as always very professional and good with curly hair

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Relaxing Experience and Lovely Staff

Pam Jackson
14th Dec 2023
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

Abbie is so friendly and understands exactly what I'm looking for regarding hairstyle etc. which is good because I change my hairstyle every visit!

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Great experience

Maggie
13th Dec 2023
Team Member: Craig
5.0
Appointment verified by Shortcuts Software

First appointment with Craig.
He dry cut my hair which was different, but I could see the shape he was making and was pleased. Great curls when he dried my hair.
He is interesting to talk to and also interested in me too. I feel appreciated.
Now I’ve washed and styled my hair myself, I am really happy with the cut and will be back to see him.

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Excellent experience

Jessica
12th Dec 2023
Team Member: Millie
5.0
Appointment verified by Shortcuts Software

I went to Aveda for the 1st time to have a restyle as I hated my current hair. I couldn't be more happier with the cut and the style, its exactly what I wanted and feels so much better. I'll definitely be coming back again in the future

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The best ever ever ever

Mimi
10th Dec 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

Everytime I've come to Nicole, her hair cuts have been absolutely amazing. I've had bad experiences in the past with my haircuts because of my curly hair, but Nicole knows exactly what she's doing (which is why I've been to her 3 times now) and listens to exactly what you want for your hair. She is also super warm and friendly which makes a usually stressful experience (for me) super relaxed and enjoyable. If you are thinking with booking with her I 10000% recommend. The staff there as well are soooo lovely.

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Fantastic experience and service!

Katie
10th Dec 2023
Team Member: Millie
5.0
Appointment verified by Shortcuts Software

I couldn’t recommend Millie and the salon enough!! I’ve bounced from salon to salon trying to find one where the stylist listens and explains what they’re doing and why they’re doing it. Millie made feel at ease and reassured the whole way through my appointment. I felt listened to and I loved the outcome and the care she put into my hair. This was the most positive experience I’ve ever had at a hair salon, thank you!

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Scalp/Hair Treatment

Simran Masih
7th Dec 2023
Team Member: Millie
5.0
Appointment verified by Shortcuts Software

My hairstylist did an excellent job in making my hair healthy and I knew which products she was putting in my hair, which brought volume and curls.

Overall, the whole atmosphere of Aveda Urban Therapy is very calming.
The service was excellent, and the value that all of them put in their work is amazing.
And the experience of getting your hair treated here is incredible, it feels like you’re in a VIP professional hair salon, it’s an amazing experience.

The only thing I would say is it would be really nice if the hair and scalp treatment was always £50.00, as I know more people would come at this price because £60.00 is a bit too pricey, because I want to do this treatment at least more than once. As I would love to do this treatment again for my hair to be even healthier.

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Blowdry

SD
7th Dec 2023
Team Member: Craig
5.0
Appointment verified by Shortcuts Software

Most amazing blow dry every time - I wouldn’t go anywhere else!

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Brilliant

Mandy James
6th Dec 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

Returned for a refresh toner and cut. Thrilled again at the results. Alex K did a brilliant job. Lovely head massage to start too.

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Excellent

Veronica
3rd Dec 2023
Team Member: Craig
4.0
Appointment verified by Shortcuts Software

Excellent stylist. Very informative of products.

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Clever colour

Fiona Edwards
1st Dec 2023
Team Member: Amber
5.0
Appointment verified by Shortcuts Software

Wonderful experience throughout my recent appointment .Relaxing and know that you have caring experts with you .Loved the colour and the lovely hair and salon staff at all levels -

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Colour advice

Fiona Edwards
29th Nov 2023
Team Member: Amber
4.0
Appointment verified by Shortcuts Software

Very professional - enthusiastic and gave me confidence in my choices and ideas

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Colour and Cut with Laura

Sue
29th Nov 2023
Team Member: Laura
5.0
Appointment verified by Shortcuts Software

Loved my hair. Laura listens to wear you want and is an excellent colourist and stylist

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Response from Urban Therapy

Thank you for the 5 star review Sue, See you again soon.

Colour and cut

Niamh
28th Nov 2023
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

Lovely service and very pleased with the result - thanks Abbie!

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Response from Urban Therapy

Thank you for the review Niamh, happy to hear your happy :-)

Haircut/style

Dee Dyar
25th Nov 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

A lovely experience!

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Response from Urban Therapy

Thanks again Dee.

Haircut/style

Dee Dyar
25th Nov 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

A lovely experience!

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Response from Urban Therapy

Thank you for the 5 star review.

Colour cut and blow dry

Joy Whitfield
24th Nov 2023
Team Member: Laura
5.0
Appointment verified by Shortcuts Software

Laura always makes my hair look fabulous. Very enjoyable experience

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Response from Urban Therapy

Thank you for the 5 star review.

Perfect short cut

Nancy
24th Nov 2023
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

Abbie listens to what you want, works with your hair and, as always did a perfect short cut for me. She’s also very lovely as well, 10 / 10!!

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Response from Urban Therapy

Thank you Nancy, see you again soon.

Fabulous

Dawn
24th Nov 2023
Team Member: Laura
5.0
Appointment verified by Shortcuts Software

I have been having my hair done by Laura at Aveda for years. I wouldn’t go anywhere else.

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Response from Urban Therapy

Thanks for the review Dawn.

Super talented, super chill.

Daria
18th Nov 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

First appointment with Alex. Great consultation and efficient service. Super nice and easy to chat with but also felt very comfortable to have some silent brain dead time. Rebooked already! Thanks a lot!

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Response from Urban Therapy

Its fabulous to hear you enjoyed your visit to the salon. We look forward to welcoming you again soon.

Hair cut and colour

Caroline Aperguis
18th Nov 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

Excellent all round service as alwats

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Response from Urban Therapy

Thankyou for the 5 star review Caroline, See you again soon.

Cut and blow dry

Julie Ogden
17th Nov 2023
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

As usual Abbie is friendly, polite and very talented. She listens to the customer and gives exceptional service.

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Response from Urban Therapy

Thank you for the 5 star review Julie.

Scalp treatment bliss

Liz Wedgwood
16th Nov 2023
Team Member: Millie
5.0
Appointment verified by Shortcuts Software

A blissful, dreamy and much needed scalp treatment for my bleach abused head. Millie was very thorough in explaining how each phase of the treatment worked to restore and revitalise my scalp. Even after just 1 treatment my scalp no longer felt tight or itchy and the advice on using products at home had been really helpful in maintaining good scalp health. Thoroughly recommend this treatment to others.

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Response from Urban Therapy

Thank you for the fabulous review Liz.

Buzz cut thrills

Liz Wedgwood
16th Nov 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

I love new hair day with Alex! We have a thorough consult to go over design ideas & colour combinations/blends before cutting and bleaching. Best part of my appointments is seeing how excited Alex gets as she completes each new design. I love her creativity and enthusiasm and how she enables me to wake up each day with a bright, bold, totally unique look. Nothing but good vibes

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Response from Urban Therapy

Thanks for the review Liz, Over the moon to hear your so happy. See you again soon.

Excellent as always!

Yvonne
16th Nov 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

Nicole is a colour genius- and a lovely person. She really listens, then works her magic! Your cancellation service is excellent- enabled me to get in before Christmas!

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Response from Urban Therapy

Thanks for the 5 star review Yvonne. We look forward to welcoming you at Urban Therapy again soon.

Curly hair highlights

Caitlin
16th Nov 2023
Team Member: Millie
5.0
Appointment verified by Shortcuts Software

Millie was so lovely she talked me through everything she was doing with my hair and made me feel comfortable the whole time

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Response from Urban Therapy

Thank you for the 5 star review.

Perfict

Anonymous
15th Nov 2023
5.0

Great cut

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Response from Urban Therapy

Thank you for the review.

Cut and blowdry

Anonymous
12th Nov 2023
5.0

Been to many places in Nottingham for hair appointments and can say I had the best experience at aveda, very welcoming atmosphere and everyone is so friendly and the services are very fairly priced. Millie gave me a lovely cut and blow dry will definitely be coming again

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Response from Urban Therapy

Thank you for the 5 star review. See you again soon.

Great service!

Florencia
12th Nov 2023
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

Abbie gave me a fabulous haircut. I showed her a few references and she worked her magic, thank you Abbie!

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Response from Urban Therapy

Thank you again.

Hair

Jackie Bensley
10th Nov 2023
Team Member: Millie
5.0
Appointment verified by Shortcuts Software

I've been a regular at Urban therapy since 2010. I took my 13 year old granddaughter in for her 1st Salon wash, cut & blow dry. She has very long quite curly hair and Millie did a fantastic job, my granddaughter absolutely loved it. She also really put her at ease, chatting about her favourite subject...Football!! I'll definitely be taking her back

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Response from Urban Therapy

Hi Jackie, Thank you for the 5 star review, Its great to hear you and your granddaughter are so happy. We look forward to welcoming you back soon.

Hair appointment 09/11/23

Rosie Edwards
10th Nov 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

As usual Alex has done a great job. Also the colleague doing hair wash.

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Response from Urban Therapy

Thank you for the 5 star review Rosie.

Great experience

Carolyn Lee
10th Nov 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

Alex is always a joy . Great colour choice and relaxed cut exactly how I want it . Love the head and neck massage good way to start the experience. Already booked in for next time

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Response from Urban Therapy

See you again soon Carolyn, thank you for the review.

Always look forward to having my hair done

Sophie Richardson
10th Nov 2023
Team Member: Nicole
4.5
Appointment verified by Shortcuts Software

Great service, never kept waiting, and always leave with amazing hair feels.

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Response from Urban Therapy

Thank you for taking the time to leave a review Sophie. See you again soon.

Cut and colour

Vicky
9th Nov 2023
Team Member: Nicole
5.0

Love my cut and colour! Thank you Nicole. Soooper staff who are always friendly and welcoming. My hair feels lovely and the Aveda products smell amazing! Thank you, and see you again soon.

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Response from Urban Therapy

See you soon Vicky, thank you for the review.

Brilliant

Sarah
8th Nov 2023
Team Member: Amber
5.0
Appointment verified by Shortcuts Software

Amber was really thorough and creative, taking her time on my colour to make sure it was as natural as possible. She takes pride in her work and listened carefully to what I wanted. I’ll be booking with her next time for sure!

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Response from Urban Therapy

Thank you for the 5 star review.