Urban Therapy

1 Middle Pavement , Nottingham, Nottinghamshire, NG12 5BL

About us

URBAN THERAPY IS AN AVEDA LIFESTYLE SALON SET IN THE HEART OF NOTTINGHAM CITY CENTRE.

A ONE STOP SHOP FOR SKINCARE, HAIRCARE AND BEAUTY PRODUCTS. STOCKING BRANDS SUCH AS AVEDA, JOSH ROSEBROOK, ALLEVEN

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Opening hours

Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 09:00 - 18:00
Sunday Closed

Reviews

4.88
358 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Fab refresh

Jo Marshall
26th Aug 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

Alex was fab and friendly and provided advice about how to care for my hair.

Service
Value
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Response from Urban Therapy

Thank you fore the review Jo.

Rebooked appointment

Mike
25th Aug 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

Thanks for fitting mme in. Excellent service as slwaus

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Value
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Response from Urban Therapy

You are more than welcome Mike. See you again soon and thank you for the review.

First curly hair cut

Nicola Parsons
24th Aug 2023
Team Member: Craig
5.0
Appointment verified by Shortcuts Software

Thank you so much for all the tips and advice to help me embrace my unruly waves that I’ve been trying to straighten out for many many years! I love my new cut so much and really looking forward to being able to manage it myself much more easily now

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Value
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Response from Urban Therapy

Thankyou for the 5 star review Nicola. See you again soon.

Great,as always

Caroline Aperguis
24th Aug 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

Nicole always asks me exactly what I want but am rather a creature of habit so rarely change from month to month.She always cuts and colours my hair beautifully and just how I want it.

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Value
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Response from Urban Therapy

Thank you for taking the time to leave a review Caroline. See you soon.

Brilliant colour

Mandy James
18th Aug 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

I came in to get my grey roots matched in to the rest of my previously dyed(wrong colour) hair. Alex did an amazing job of matching it all in. She totally understood what I wanted and took lots of time explaining and discussing the process with me. My new hair has made me feel absolutely fabulous. I would highly recommend Alex K. I will definitely be back.

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Response from Urban Therapy

Its wonderful to read your so happy. We look forward to welcoming you back to Aveda Urban Therapy again soon.

Colour, cut and blow dry

Joy Whitfield
18th Aug 2023
Team Member: Laura
5.0

Fabulous colour and cut. Laura is always excellent

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Value
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Response from Urban Therapy

Thank you Joy. See you again soon.

Fabulous Alex

Laura
17th Aug 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

I love my visits to Alex, always kind and attentive and leaves me feeling fabulous.
Love the colour and style you’ve helped me embrace. The team who work with you are all friendly and approachable and it’s always a thing I look forward to!

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Response from Urban Therapy

Thank you for the fabulous review.

Great hair and stress therapy!!

Natalie Nicholson
16th Aug 2023
Team Member: Laura
5.0

Felt pampered, listened to and looked after which was just what I needed. Fabulous head massage and great root colouring. Thanks so much for being kind xxx

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Response from Urban Therapy

Thank you for the review Natalie, Its really good to hear you are so happy and enjoyed your visit. We look forward to welcoming you again to Aveda Urban Therapy soon.

Mr

Anonymous
16th Aug 2023
5.0

Laura is awesome, would highly recommend her to anyone.

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Response from Urban Therapy

Thank you for taking the time to leave a review. We look forward to welcoming you to the salon again.

Happy customer ☺️

Maria
13th Aug 2023
Team Member: Laura
5.0
Appointment verified by Shortcuts Software

Brilliant service as always from all of the team ?

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Value
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Response from Urban Therapy

Thank you Marie. See you again soon.

Haircut and Blowdry

Sarah
13th Aug 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

Really lovely experience. I found the neck and massage relaxing. The stylist was skilled and charming.

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Value
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Response from Urban Therapy

Thank you for the 5 star review Sarah. Hope to see you again soon.

Great salon

Lynn
11th Aug 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

I always enjoy my time with Alex K, from the complimentary massage to the finished great haircut, thank you

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Value
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Response from Urban Therapy

Thank you for taking the time to leave a review Lynn. See you soon.

Relaxing experience

Eve Mulligan
11th Aug 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

Had my hair coloured cut and blow dried yesterday. Love coming to Urban Therapy it is so relaxing and everyone is friendly and caring.

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Value
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Response from Urban Therapy

Thank you for the lovely review Eve, we look forward to seeing you again.

Fabulous

Mary Plummer
8th Aug 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

I have been getting my hair done at UrbanTherapy for years. Nicole alway cuts and colours my hair and I receive so many compliments. Even though i live in Milton Keynes i think it is worth the journey

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Response from Urban Therapy

Thank you Mary. What a journey! See you again soon.

Relaxing Experience and Lovely Staff

Pam Jackson
7th Aug 2023
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

I always enjoy visiting Aveda.

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Response from Urban Therapy

Thank you Pam, Look forward to seeing you again.

Excellent as always!

Wendy McKay
6th Aug 2023
4.5

Excellent as always

Service
Value
Result
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Response from Urban Therapy

Thank you Wendy. See you again soon.

Haircut and Blowdry

Dayo Lily
6th Aug 2023
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

Abbie’s always great and so friendly! Couldn’t recommend a better hairdresser.

Service
Value
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Response from Urban Therapy

Thank you for the 5 star review. See you again soon.

Hair

Jackie
5th Aug 2023
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

Great service as usual today ?
12 years I've been coming to this salon and have never been disappointed

Service
Value
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Response from Urban Therapy

Its so nice to read you are this happy. We look forward to welcoming you again at Aveda. See you soon.

Best haircut

Gabriella
5th Aug 2023
Team Member: Laura
5.0
Appointment verified by Shortcuts Software

Laura is the best stylist: she found the best cut for my unruly head. Well worth the wait when she's away on holiday, she's a gem!

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Value
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Response from Urban Therapy

Thank you for leaving a review Gabriella.

Urban Therapy

Marie
5th Aug 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

I love this salon, it’s friendly, relaxed and they play good music ! But most of all I love the way Alex just knows what works for me. Couldn’t wish for a better stylist!

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Value
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Response from Urban Therapy

Thank you for the review Marie, Its great to hear you are always happy.

Review

Domini
31st Jul 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

Always a friendly, welcoming experience. Nicole is great and very knowledgeable when it comes to hair, colour etc

Service
Value
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Response from Urban Therapy

Thank you for the review Domini. See you soon.

Amazing experience

Amelia De vivo
30th Jul 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

It was my first time getting my hair done and it’s the best experience I’ve ever had everyone made me feel so welcome and so relaxed, Alex was amazing with making my hair look incredible I can't wait to go back

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Response from Urban Therapy

Hi Amelia, Its so lovely to read how happy you are. We look forward to welcoming you back to the salon for your next appointment. See you soon.

First time at this great salon

Jo Harlow
27th Jul 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

I was really impressed . Everyone was friendly and personable . Lovely vibe . Excellent service . Booked another appointment .

Service
Value
Result
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Response from Urban Therapy

Thanks for the 5 star review Jo. See you soon

Hair colour

menaka davies
27th Jul 2023
Team Member: Alex
4.5
Appointment verified by Shortcuts Software

Friendly service

Service
Value
Result
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Response from Urban Therapy

Thank you for the review Menaka.

Curly hair cut

Anjali
27th Jul 2023
Team Member: Craig
5.0
Appointment verified by Shortcuts Software

I went in for a curly hair cut as my hair needed refreshing as my last hair cut at a different salon 3 years ago ruined my hair. This was an amazing experience as I felt so welcomed and cozy with AMAZING end results!!! I can recommend people to go here enough.

Craig is absolutely lovely and a god at hair dressing and I stand by that!!! I will be coming back in the future <3

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Response from Urban Therapy

Thank you so much Anjali! So pleased to hear you will be back. Thank you for recommending us :-)

What a consistent legend!

Kirsche
27th Jul 2023
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

I've been going to Abbie for her miracle work for a number of years now and she NEVER fails to revive my bonnet! Every time I leave I look and feel fabulous, so thank you for all of the years of fabulousness! You always know what to do and what will look best but you also listen if I want something specific too. #notscissorhappy #nevercheatonyourhairdresser

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Response from Urban Therapy

Ahh thanks for the fantastic review Kirsche. We look forward to the next time we welcome you to Aveda Urban Therapy again.

Brilliant service

Imogen Mellor
26th Jul 2023
Team Member: Amber
5.0
Appointment verified by Shortcuts Software

Had a fab experience - Amber really listened to what I wanted and pulled it off. Thank you so much!!

Service
Value
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Response from Urban Therapy

Thanks for the review Imogen, Its great to hear your happy. See you again soon.

What a treat

Michael Hooley
25th Jul 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

It’s always good to see Nichole and she does a great job of cutting my hair.

Service
Value
Result
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Response from Urban Therapy

Thank you for the review Michael.

Hair colour

Jules t
23rd Jul 2023
Team Member: Craig
5.0
Appointment verified by Shortcuts Software

Super colour and excellent blow dry and style .

Service
Value
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Response from Urban Therapy

Thank you form the 5 star review Jules.

What Alchemy Is This?!

Francesca Taylor
23rd Jul 2023
Team Member: Craig
5.0
Appointment verified by Shortcuts Software

I walked in to the salon feeling tired and like my hair did not belong to me. I left feeling so much younger, lighter and so, so happy! What alchemy is this?! Craig is a magician/scientist/mathmetician!

Such a wonderful experience with a super friendly professional who made me laugh numerous times, understood the assignment (what a star!), and is such a fab asset to the team!

Thank you Craig for making me feel fabulous! A truly wonderful experience and cannot recommend highly enough!

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Response from Urban Therapy

Thank for such a fabulous review Francesca. We are over the moon that you are so happy. See you again soon.

Great experience

Anonymous
21st Jul 2023
5.0

Great service from everyone
From the welcome when I first walked in, the colourists advice (great colour by the way) too the fantastic stylist who cut my hair ??????
Thank you so much
Oh and the lovely bubbly lady her washed and tinted my hair .
Fantastic job by all xx

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Value
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Response from Urban Therapy

Thank you for the fantastic review, Its great to hear you are happy. Hope to see you again soon. x

Restyle and colour

Louise Denzel
16th Jul 2023
Team Member: Amber
5.0
Appointment verified by Shortcuts Software

Great service
Friendly stylist who was able to interpret my ideas into a style and colour im really happy with

Service
Value
Result
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Atmosphere
Response from Urban Therapy

Thankyou for the review Louise. its great to hear you are happy. Hope to see you soon.

Alex is the best!

Emily Lloyd
16th Jul 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

I would highly recommend Alex, she is warm and welcoming and the overall experience is very relaxing. I am always confident in her expertise and knowledge and trust her completely. I have just got my hair done and she has nailed the result I wanted. The prices in my opinion are reasonable and worth the results you get.

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Value
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Response from Urban Therapy

Thanks for the Fantastic 5 star review Emily. See you again soon.

Full head highlights

Zara
15th Jul 2023
Team Member: Craig
4.5
Appointment verified by Shortcuts Software

I’m very very happy with my hair and I never had this result before .my hairdresser was lovely and very professional and he knows very well about different types of hairs and colours .he’s done excellent job??

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Value
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Response from Urban Therapy

Hi Zara, We are so happy to hear you like your hair. Thank you for the review and we look forward to welcoming you again at Aveda.

Fabulous

Debbie
14th Jul 2023
Team Member: Laura
5.0
Appointment verified by Shortcuts Software

Laura is amazing ?

Service
Value
Result
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Atmosphere
Response from Urban Therapy

Thank you Debbie

Review for haircut and treatment

Stuart Hodierne
11th Jul 2023
Team Member: Nicole
5.0

Nicole is an excellent stylist who has the unenviable task of trying to tame my unruly mop of hair for a good few years now. Nicole does an superb job of making me look almost human again.

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Value
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Response from Urban Therapy

Thanks for the review Stuart, Happy to hear your happy.

Haircut review

Lisa Hare
9th Jul 2023
Team Member: Laura
4.5
Appointment verified by Shortcuts Software

An always, Laura cut and styled my hair beautifully. The shoulder massage was lovely too! Thank you

Service
Value
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Response from Urban Therapy

Thank you Lisa, We look forward to welcoming you back.

The best!

Emmy
9th Jul 2023
Team Member: Amber
5.0
Appointment verified by Shortcuts Software

I love having my hair done by Amber, she’s one of the best hairdressers I’ve ever used - so talented! Makes you feel super comfortable and really friendly. Highly recommend.

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Value
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Response from Urban Therapy

Thank you Emmy. See you again soon.

So crazy grateful!

Emily Kelly
8th Jul 2023
Team Member: Craig
5.0
Appointment verified by Shortcuts Software

I got my hair cut by Craig for the first time and it was the best cut I’ve ever gotten. For years I’ve wanted something slightly edgy and different but the stylists always talked me out of it because I have curly hair but Craig immediately got to work and gave me exactly what I wanted and I LOVE it! I can’t recommend him enough! Everyone was so nice to me and just as the title says, I’m so crazy grateful!

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Response from Urban Therapy

Its fantastic to hear you are so happy Emily. We look forward to welcoming you back to Aveda Urban Therapy.

Wonderful Nicole

Susan
8th Jul 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

Nicole styled my daughters hair for Prom - she made her look and feel amazing.

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Response from Urban Therapy

Thank you for the review Susan. We hope your daughter had a fantastic time.

Cut and colour

Judith Noble
7th Jul 2023
Team Member: Amber
5.0
Appointment verified by Shortcuts Software

Great cut and colour thank you! Amber did an excellent job as always.

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Value
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Response from Urban Therapy

Thank you for the 5 star review. See you again soon Judith.

Super experirnce

Anna
6th Jul 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

Alex makes you feel relaxed. She is thorough and attentive and skilful- couldn’t ask for more!

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Value
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Response from Urban Therapy

Its great to hear you had a good experience Anna, Thank you for the review.

Great salon experience

Lynn
6th Jul 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

As usual, a lovely cut from Alex (I hope I got the right one!) from a salon I love going to, thank you

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Response from Urban Therapy

Thank you Lynn. We look forward to welcoming you to Aveda Urban Therapy again.

Root colour with few hi lights

Sheryl Mack
4th Jul 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

Nicole is a complete perfectionist in everything she does & best of all she listens to what you want & gets it right every time ❤️

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Value
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Response from Urban Therapy

Thank you for the review Sheryl.

Thank you!

Yasmin Rehman
3rd Jul 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

I can't thank Alex W enough for a fantastic experience and haircut. I've never had so many compliments. I was listened to and left the salon feeling confident and very happy.

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Response from Urban Therapy

Thank you for the review Yasmin. you are more than welcome.

Amazing Salon

Natalie Botha
2nd Jul 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

Alex was amazing! Love the cut and colour she did, absolutely fab!

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Value
Result
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Atmosphere
Response from Urban Therapy

Its great to hear your happy. See you again soon.

Amazing

Debbie Black
2nd Jul 2023
Team Member: Laura
5.0
Appointment verified by Shortcuts Software

Fantastic salon & Laura is an amazing stylist xx

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Value
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Response from Urban Therapy

Thank you for the 5 star review Debbie.

The perfect refresh

Natalie Nicholson
1st Jul 2023
Team Member: Craig
5.0
Appointment verified by Shortcuts Software

Entered the salon feeling frazzled and bleached out but thanks to Craig I left feeling fabulous. Many many thanks x

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Response from Urban Therapy

Thank you for the review Natalie x

Praise

Rachel Broad
30th Jun 2023
Team Member: Laura
4.5

Really pleased with how Laura considered my hair (thin and curly) needed to be cut- and explained some background about how human works and can be styled in a way that I've never had explained before ?

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Response from Urban Therapy

It's fantastic to read your review Rachel. Thank you. :-)

Review

Anonymous
29th Jun 2023
5.0

No problems
Excellent
Thank you

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Value
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Response from Urban Therapy

Thank you for the 5 star review.