Response from Francesco Hair Market Drayton
Thank you for your valued feedback, Ann.
Since Kelby started with us an apprentice she has climbed from graduate stylist to Creative Director which means her price increases relating to her experience, knowledge and skills she has built up over the years.
We do have Jess working as a stylist in the salon who charges less than Kelby who would welcome you.
Kelby Will completely understand if you decided to move to Jess and could communicate to her how she cuts your hair.
Obviously Kelby would love to keep you as a client but also understands the situation.
Thank you for your lovely feedback about the team.
Please don’t hesitate to call Liz if you’d like to speak about this further,we look forward to seeing you soon,
Kind regards
Kate Mantle
Salon director