Francesco Hair Newport, Shropshire

16 St Mary’s Street, Newport, Shropshire, TF10 7AB

About us

Welcome to the Francesco Hair Salon in Newport, Shropshire! Established in 2002, our spacious, vibrant and trendy salon on St. Mary's Street offers a warm, friendly welcome and is home to our knowledgeable team of hairdressers. All our hair stylists have considerable industry experience and have completed extensive training to provide all our guests with unrivalled hair care expertise.

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Opening hours

Monday 10:00 - 16:00
Tuesday Closed
Wednesday 09:00 - 20:00
Thursday 09:00 - 19:00
Friday 09:00 - 18:00
Saturday 08:30 - 17:00
Sunday Closed

Services

Hair

Reviews

4.94
275 verified reviews
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Filter by rating

Fab as usual

Mark Stanforth
18th Sep 2024
Team Member: Alicia
5.0
Appointment verified by SaloniQ Software

Amazing salon great atmosphere
Alex you have an amazing team
Fab cut by Alicia

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Response from Francesco Hair Newport

Hi Mark,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had an amazing experience at our salon and enjoyed the atmosphere. Alicia will be delighted to hear that you were happy with your cut. We are lucky to have such a talented team, and we will make sure to pass on your kind words to Alex as well.

We can't wait to have you back in our salon soon. Take care!

Warmly,
The Team at Francesco Hair Newport

Great son

Sue Chatterton
17th Sep 2024
5.0
Appointment verified by SaloniQ Software

Very happy with my hair treatment, wash and blow dry. Great trainee who was very professional. Looking forward to my next appointment!

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Response from Francesco Hair Newport

Hi Sue,

We're so pleased to hear that you were happy with your recent hair treatment, wash, and blow dry! We believe our team of professionals, including our talented trainees, is what sets us apart from other salons. We appreciate your kind words and hope to see you again soon for your next appointment!

Take care,
The Francesco Hair Newport team

Emma

Emma Shaw
12th Sep 2024
Team Member: Siobhan
5.0

Superb as always

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Response from Francesco Hair Newport

Hi Emma, thank you so much for your kind words! We're thrilled to hear that you had another great experience with us. It means a lot to us that you trust us with your hair and that our services continue to meet your expectations. We truly value your loyalty as a customer and we can't wait to see you again soon. Have a lovely day! Warmly, the team at Francesco Hair Newport.

Cut and colour

Joan Harriman
9th Sep 2024
Team Member: Siobhan
5.0
Appointment verified by SaloniQ Software

And Sam.
As always a great job with good advice from colorist Sam and Siobhan
Lovely ambience.
Friendly staff which includes reception and Saffron who washed my hair v

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Response from Francesco Hair Newport

Dear Joan Harriman, thank you so much for taking the time to leave us this lovely review! We're so happy to hear that you had a great experience with both Sam and Siobhan, and that our atmosphere and friendly staff added to your visit. We truly value your feedback and we hope to see you again soon. Thank you for choosing us for your hair needs. Warmly, the team at Francesco Hair Newport.

Great cut

Ann Leadbetter
9th Sep 2024
Team Member: Siobhan
5.0
Appointment verified by SaloniQ Software

Another great cut from Siobhan and a pleasant salon experience

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Response from Francesco Hair Newport

Hi Ann,

Thank you so much for your review! We're so glad to hear that you had another great cut from Siobhan. She truly is a talented stylist. We're also happy to hear that you had a pleasant experience at our salon. We strive to create a relaxing and welcoming atmosphere for all of our clients.

We always appreciate feedback from our customers, so thank you for taking the time to write this review. We hope to see you again soon and provide you with another excellent experience.

Best,
The Team at Francesco Hair Newport

Fantastic Francesco’s

Vicky Mcritchie
6th Sep 2024
Team Member: Paul
5.0
Appointment verified by SaloniQ Software

It was just I needed “The Salon Experience “ I even had it washed which I was sceptic about since breaking my neck but with extra padding from towels it worked and the head massage certainly hit the spot……. Nice to be back!!

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Response from Francesco Hair Newport

Hi Vicky Mcritchie,

Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you had a great salon experience with us at Francesco Hair Newport. We are happy to know that our extra padding and careful head massage helped you to feel comfortable during your visit.

We are even more glad that you chose to trust us with your hair after your recovery from such a serious injury. It was a pleasure to have you back with us and we hope to see you again soon.

Take care and stay well.

-The team at Francesco Hair Newport

Miss

Florence Jukes
31st Aug 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

An excellent haircut today & thank you for all your care & patience with removing her braids. Much appreciated.

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Response from Francesco Hair Newport

Dear Florence, thank you so much for taking the time to leave such a kind review! We are delighted to hear that you had an excellent haircut at our salon today. Our team takes great pride in providing excellent services to all of our clients. We are glad to hear that you also appreciated the care and patience our stylist took in removing your braids. Our goal is to make sure clients feel comfortable and well taken care of during their visit with us. Thank you again for choosing our salon and for your kind words. We look forward to seeing you again soon! Best, The team at Francesco Hair Newport

First visit to francesco’s

Charlotte Furniss
30th Aug 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Charlotte loves her new hair cut ready for back to school next week - many thanks

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Response from Francesco Hair Newport

Hi Charlotte,

Thank you for your lovely review! We're so glad to hear that you love your new haircut and are all set for the new school year. It was a pleasure having you at our salon and we hope to see you again soon.

Thank you for choosing us for your hair needs.

Warm regards,
The team at Francesco Hair Newport

Hair colour

Miss Laura Tipton
28th Aug 2024
Team Member: Emmie Leigh
5.0
Appointment verified by SaloniQ Software

Fab colourist - thank you

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Response from Francesco Hair Newport

Hello Miss Laura Tipton,

Thank you for taking the time to leave us such a lovely review! We're delighted to hear that you had a great experience with our colorist at Francesco Hair Newport.

Our team works hard to provide excellent services, and we're thrilled that it shows. We're glad our colorist was able to achieve the look you wanted and that you left feeling satisfied.

Thank you again for choosing us and for your kind words. We can't wait to see you again for your next appointment.

All the best,

The Francesco Hair Newport team.

Emma and Kim were fab

Georgia Taylor
28th Aug 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Thanks so much to Emma and Kim. Kim was very welcoming as was Emma. Emma did a fab job on my hair. Thanks girls xx

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Response from Francesco Hair Newport

Hi Georgia,

Thank you so much for leaving such a lovely review! We are delighted to hear that you had a positive experience at our salon. It's always our goal to make our clients feel welcomed and comfortable during their visit.

We will be sure to pass on your kind words to Emma and Kim. They will be thrilled to know that you loved your hair and their service. Thank you for choosing our salon and we hope to see you again soon!

Best regards,
The team at Francesco Hair Newport

Just brilliant!

Brenda Christacopoulos
28th Aug 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I love visiting this Francesco salon. They are a highly skilled, smart team, working in a friendly relaxing atmosphere.

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Response from Francesco Hair Newport

Hi Brenda,
We are so happy to hear that you love visiting our salon! Our team takes pride in delivering high-quality services in a friendly and relaxing atmosphere. We appreciate your kind words about our skills and professionalism. Thank you for taking the time to share your positive experience with us. It means a lot to our team. We look forward to seeing you again soon at Francesco Hair Newport.
Best regards,
The team at Francesco Hair Newport

Wedding hair

Lynette Strong
26th Aug 2024
Team Member: Alicia
5.0
Appointment verified by SaloniQ Software

From start to finish excellent. A warm welcome Alicia did a great job very pleased

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Response from Francesco Hair Newport

Hi Lynette,

Thank you so much for your kind words and feedback. We are delighted to hear that you had such a positive experience at our salon. Alicia is indeed a fantastic stylist and we are so happy to hear that you were pleased with your results.

We strive to provide a warm and welcoming environment for all of our clients and we are happy to hear that you felt that during your visit. Thank you for choosing to trust us with your hair.

We look forward to seeing you again soon!

Best,
The team at Francesco Hair Newport

Bottomless Blowdry

Liz
24th Aug 2024
5.0

What an amazing idea to do a bottomless blow-dry, Alex and her team did a great job and went over and above with games, drinks and nibbles and that's all on top of the relaxing head massage and blow-dry. A real treat to get you ready for the weekend
Thank you.

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Response from Francesco Hair Newport

Hi Liz,

Thank you so much for your kind words and for sharing your experience with us. We are glad to hear that you enjoyed our bottomless blow-dry and that our team, led by our talented stylist Alex, went above and beyond to make sure you had a fantastic time. We are happy that you were able to relax and enjoy our head massage and blow-dry.

It's always a pleasure to pamper our clients and help them get ready for the weekend. Thank you for choosing to visit our salon. We hope to see you again soon!

Best regards,

The team at Francesco Hair Newport

Bottomless Blowdry

Amy Jones
23rd Aug 2024
5.0

What an absolutely fantastic evening at Francesco Newport! From the moment you walk through the door, you're enveloped in warmth and kindness. The team goes above and beyond to make you feel special, and nothing is ever too much trouble.

I had the pleasure of having my hair washed, enjoying a blissful head massage, and then getting styled by the wonderful Siobhan, who did an incredible job. The attention to detail and the care taken made the whole experience so enjoyable.

But the fun didn't stop there! The evening was filled with excellent cocktails, lively games of bingo, and a nostalgic round of pass the parcel. The whole event was superbly organized, and the atmosphere was just fantastic. Special thanks to Alex for putting together such a memorable night, and to all the other lovely ladies who contributed – from cocktail making to hosting the games – you are all brilliant.

Francesco Newport isn't just a salon; it's a place where you feel truly valued and cared for. I always love visiting, and this event was just another reminder of why. Well done to the entire team for making it such a wonderful place to go!

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Response from Francesco Hair Newport

Hi Amy,

Thank you so much for your wonderful review! We are thrilled that you had such a fantastic evening at our salon. We take great pride in creating a warm and welcoming environment for our clients.

We are happy to hear that our team went above and beyond to make you feel special and that Siobhan did an incredible job with your hair. We believe in paying attention to every detail and providing care to make your experience enjoyable.

It sounds like you had a lot of fun at our event with our lively games and cocktails. We are glad that our team, especially Alex, was able to put together such a great night and create a fantastic atmosphere for everyone. We will be sure to pass on your thanks to all the lovely ladies who contributed to the evening.

At Francesco Hair Newport, we strive to make our salon a place where our clients feel valued and cared for. We are grateful that you continue to choose us and we hope to see you again soon!

Best regards,
The Team at Francesco Hair Newport

Emma was amazing …

Anonymous
23rd Aug 2024
5.0

Amazing experience

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Response from Francesco Hair Newport

Dear valued customer,

We wanted to take a moment to thank you for taking the time to leave us a review. We are thrilled to hear that you had an amazing experience at our salon. Our team works hard to ensure that each customer has a positive and enjoyable visit.

We are glad that you were pleased with our services and we hope to see you again soon. It would mean a lot to us if you could recommend us to your friends and family.

Thank you again for your kind words and for choosing our salon. Your satisfaction is our top priority and it is feedback like yours that motivates us to keep providing excellent service.

Sincerely,
The team at Francesco Hair Newport

Cut and blow dry

Destiny
23rd Aug 2024
Team Member: Alicia
5.0

First time at this hairdressers would 100% return.
Lovely friendly staff.
Excellent service

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Response from Francesco Hair Newport

Hi Destiny,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that your first experience at our salon was a positive one! Our team strives to provide excellent service and create a welcoming and friendly environment for all of our clients. We are delighted to know that we were able to meet your expectations and we look forward to seeing you again in the future.

Thank you again for your kind words. We truly appreciate your support.

Warmest regards,
The team at Francesco Hair Newport

Great service

Tina Maddox
23rd Aug 2024
Team Member: Siobhan
5.0
Appointment verified by SaloniQ Software

Very pleased with my cut and blow dry. Stylist was friendly & professional at the same time

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Response from Francesco Hair Newport

Hi Tina,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you were pleased with your recent cut and blow dry with us. Our team strives to provide both a friendly and professional experience for our clients, so it's wonderful to hear that we hit the mark for you.

We truly appreciate your feedback and hope to see you again soon. Thank you for choosing us for your hair needs!

Warmly,
The Team at Francesco Hair Newport

New colour

Alexandra Drewnicki
22nd Aug 2024
Team Member: Emma
5.0

Went in wanting a new colour. From start to finish Emma was fantastic. She advised on the right colour to suit my hair and what products to use to maintain. Really good experience

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Very happy customer

Mrs Rosemary Briston
21st Aug 2024
Team Member: Alicia
5.0
Appointment verified by SaloniQ Software

Another very enjoyable appointment. Alicia discussed my style with me, as we hadn't met before, and we spoke about slight changes as we went along. Colours not discussed as I had it done last time I was in. As usual, all staff were friendly and I enjoyed the luxury of good coffee while there.

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Response from Francesco Hair Newport

Dear Mrs. Rosemary,

Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you had another enjoyable appointment with us at Francesco Hair.

We are happy to hear that Alicia took the time to discuss your style with you and make any necessary changes. We truly value our clients' input and strive to create personalized experiences for each and every one of you.

It is also our pleasure to offer our clients a little touch of luxury while in our salon, so we are glad you enjoyed our delicious coffee. We will make sure to pass along your kind words to our entire team.

Thank you again for your kind words and for choosing Francesco Hair Newport. We look forward to seeing you again soon!

Warmest regards,
The team at Francesco Hair Newport

Alicia amazing

Mark stanforth
17th Aug 2024
Team Member: Alicia
5.0

Amazing as always fab salon

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Response from Francesco Hair Newport

Dear Mark,

Thank you for taking the time to leave such a wonderful review! We are thrilled to hear that you had yet another amazing experience at our salon. It means a lot to us that you chose to share your positive feedback.

We take pride in providing excellent service and making sure our clients feel fabulous when they leave. It's so great to know that we have met your expectations once again.

Thank you for your continued support and we look forward to seeing you again soon.

Warmly,
The team at Francesco Hair Newport

Alicia amazing

Mark stanforth
17th Aug 2024
Team Member: Alicia
5.0

Amazing as always fab salon

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Response from Francesco Hair Newport

Hi Mark,

Thank you so much for your wonderful review! We are delighted to hear that you had a great experience at our salon. Our team works hard to ensure that every visit is amazing for our clients. We appreciate your loyalty and support, and we look forward to welcoming you back in the future.

Thanks again for choosing our salon and for taking the time to share your experience with others. Have a lovely day!

Best,
The team at Francesco Hair Newport

Fantastic!

Olivia Craven
16th Aug 2024
Team Member: Alicia
5.0
Appointment verified by SaloniQ Software

Alicia was amazing as usual! Went for a big chop and loved it! Great tips on how to style at home too

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Response from Francesco Hair Newport

Hi Olivia,

Thank you so much for taking the time to leave a review for our salon. We're thrilled that you had a great experience with Alicia and loved your new haircut! We'll be sure to pass along your compliments and gratitude to her.

We believe in not just providing our clients with great haircuts, but also empowering them with tips and tricks to maintain and style their hair at home. We're glad to hear that Alicia was able to give you some great advice on styling your new chop.

We appreciate your support and can't wait to see you back at the salon soon!

Take care,
The team at Francesco Hair Newport

Amazing thank you

Anonymous
14th Aug 2024
Team Member: Emmie Leigh
5.0

My first time here. And what a pleasant experience from start to finish. Emmie was amazing. She explained everything so well. She really put me at ease. I think I have found my forever hairdresser💜Thank you so much Emmie. See you soon 😊

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Simply the best ♥️

Azorria Anandh
12th Aug 2024
Team Member: Samantha
5.0
Appointment verified by SaloniQ Software

My 2nd time seeing amazing Sam x all staff are 5 ✨✨✨✨✨ you are truly pampered from the minute you are x loveeeeee my appointments🦋 thank you all especially you Sam mwah

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Response from Francesco Hair Newport

Hi Azorria!
Thank you so much for your kind review! We're thrilled to hear that you had a wonderful experience with Sam and our team. We strive to provide top-notch service and pampering to all our clients, and we're happy to know that we delivered that for you. We can't wait to see you again for your next appointment! Have a great day!
Best Regards,
The Team at Francesco Hair Newport

Cut and blow dry. Colour

Linda Clarke
8th Aug 2024
Team Member: Alicia
5.0

Always good advice. Very professional. Cheerful. Receptionist is very kind and helpful too.

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Response from Francesco Hair Newport

Hi Linda,

Thank you for taking the time to leave us a review. We are so happy to hear that you appreciate the advice and professionalism of our team. Our receptionist is always there to assist and we're glad to hear that she was kind and helpful. We take great pride in providing a cheerful and welcoming atmosphere for our clients.

We look forward to seeing you again and providing you with exceptional service.

Best,
The Team at Francesco Hair Newport

New colour and style

Sarah Campball
5th Aug 2024
Team Member: Emmie Leigh
5.0
Appointment verified by SaloniQ Software

Fantastic stylist very happy with my hair ..could not fault anything

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Response from Francesco Hair Newport

Hi Sarah, thank you so much for taking the time to leave us a review. We are thrilled to hear that you are happy with your hair and that you had a fantastic experience with us. Your satisfaction is our top priority and we are glad you couldn't fault anything. We hope to see you again soon for your next hair appointment! Take care and have a great day.
Sincerely, The team at Francesco Hair Newport.

Great haircut!

Mrs Diane Mcloughlin
3rd Aug 2024
Team Member: Siobhan
5.0
Appointment verified by SaloniQ Software

The heat had made my hair frizzy, so Siobhan gave it a conditioning treatment and then a fabulous haircut. My hair is now shiny and looks stylish, too.

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Response from Francesco Hair Newport

Dear Mrs Diane,

Thank you so much for taking the time to leave us a review. We are delighted to hear that Siobhan was able to tame your frizzy hair with a conditioning treatment and a fabulous haircut. We take great pride in our team's ability to deliver shiny and stylish results.

Your kind words mean a lot to us and we truly appreciate your support. We look forward to welcoming you back to our salon soon.

Best regards,
The team at Francesco Hair Newport

Hair style

Rachael
31st Jul 2024
Team Member: Siobhan
5.0

Lovely hair do as always and I love the new decor

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Response from Francesco Hair Newport

Hi Rachael,

Thank you so much for taking the time to leave us a review! We are happy to hear that you love your new hairdo and the updated decor. We always strive to provide our clients with the best experience and it means a lot to hear that we have successfully done so.

Thank you for choosing our salon and we look forward to seeing you again in the future!

Best wishes,
The Team at Francesco Hair Newport

Hair cut

Milan Bhalla
31st Jul 2024
Team Member: Emmie Leigh
4.5
Appointment verified by SaloniQ Software

Hello i had a lovely haircut today i especially enjoyed the head massage when she washed my hair and i loved the shampoo. I was really happy with my new haircut my mum wanted it shorter and i like it that way now too.

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Response from Francesco Hair Newport

Hello Milan, thank you so much for taking the time to leave us your kind review. We are absolutely thrilled to hear that you had a lovely haircut experience with us, and that you enjoyed the head massage and shampoo. We always strive to provide our clients with an enjoyable and relaxing visit, and we are so glad we could do that for you. It's great to hear that you are happy with your new haircut, and we are more than happy to accommodate your mom's request for a shorter style. Thank you again for your support, and we look forward to seeing you again soon! Best, the team at Francesco Hair Newport.

Colour refresh

Anna Cooper
31st Jul 2024
Team Member: Emmie Leigh
5.0
Appointment verified by SaloniQ Software

A fabulous experience this afternoon. Friendly staff, spotless salon, refreshments offered and products explained not to mention fabulous looking hair!

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Response from Francesco Hair Newport

Hi Anna,

Thanks so much for taking the time to leave us a review! We're overjoyed to hear that you had a fabulous experience at our salon this afternoon. Our team takes great pride in providing a friendly and welcoming atmosphere, and we're so happy that you enjoyed it.

We also appreciate your kind words about our spotless salon and our refreshments. We believe in creating a comfortable and clean environment for all of our clients to enjoy. And of course, we're thrilled that you love the products we used and that you have fabulous looking hair!

Thank you again for choosing our salon. We can't wait to see you again soon!

Best,
The team at Francesco Hair Newport

A quality experience e

Mrs Cathy Sumner
29th Jul 2024
Team Member: Alex
5.0
Appointment verified by SaloniQ Software

If the salon was a restaurant it qoukd be 3 stars. It was an uplifting experience. Stylist she took time to review my hair and cosult before washing and conditioning . This was so relaxing and therapeutic. She took time to cut my hair using different techniques ro transform it into a personaluised modern chic cut. And she gave advice along the way. Amazing experience. I am delighted with the result and the atmosphete at the salon is so calm friendly a d welcoming

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Response from Francesco Hair Newport

Dear Mrs Cathy,

Thank you for taking the time to leave us a review. We are happy to hear that your experience at our salon was uplifting and therapeutic. We are also glad that you found our atmosphere to be calm, friendly, and welcoming. Your satisfaction with the result is our top priority, and we are delighted that we were able to achieve that for you.

We appreciate your feedback and look forward to welcoming you back for future hair appointments.

Best,
The Team at Francesco Hair Newport

Colour

Anonymous
27th Jul 2024
5.0

I had the most wonderful Colour Analysis with Alex. Alex is personable, relatable, knowledgeable and super friendly. She was so open to my questions and at no point me feel rushed. You can tell how much she cares about her clients, how passionate she is about what she does and her desire to genuinely guide/help her clients.
Amazing work Alex!!! Thanks!!!!!

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Response from Francesco Hair Newport

Dear valued client,

Thank you so much for taking the time to leave us a lovely review. We're thrilled to hear that you had a wonderful Colour Analysis session with Alex at Francesco Hair Newport. It brings us great joy to know that you found Alex to be personable, relatable, and knowledgeable, and that she made sure to address all of your questions without making you feel rushed. Her dedication to caring for her clients and passion for her work truly shine through in her interactions.

We will make sure to pass on your kind words to Alex, and we hope to see you again soon at Francesco Hair Newport for another amazing experience.

Best regards,

The team at Francesco Hair Newport

Nice new 'do

Laura Palczynski
27th Jul 2024
Team Member: Alicia
5.0
Appointment verified by SaloniQ Software

Great cut - did exactly as I wanted and asked for

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Response from Francesco Hair Newport

Hi Laura, thank you very much for your lovely review! We are so happy that you had a great experience at our salon and that we were able to give you the exact cut you wanted. Our team always strives to make sure our clients are satisfied with their services. Thank you for choosing us and we hope to see you again for your next haircut! Best, the team at Francesco Hair Newport

Excellent

Ros Macleod
25th Jul 2024
Team Member: Saffron
5.0
Appointment verified by SaloniQ Software

Took time and listened she fave her opinion and was very helpful

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Response from Francesco Hair Newport

Hi Ros,

Thank you so much for taking the time to leave us a review! We are so glad to hear that our team member took the time to listen and provide helpful opinions during your visit. Our goal is always to make sure our customers feel valued and leave satisfied.

We truly appreciate your feedback and we hope to see you again soon!

Best,
The team at Francesco Hair Newport

Pleased as Punch

Tracey Hipkiss
25th Jul 2024
Team Member: Anya
5.0
Appointment verified by SaloniQ Software

I always love Anya cutting and styling my hair. We have a lovely chat about all sorts of stuff... and I always come out feeling like a million dollars

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Response from Francesco Hair Newport

Hi Tracey,

Thank you for taking the time to leave us a review. We're delighted to hear that you love Anya's cutting and styling. She is truly talented and we're lucky to have her on our team. We're glad you enjoy your conversations with her too – we believe that a good chat can make a salon experience even more special.

We're happy to know that you always come out of our salon feeling like a million dollars. That is exactly how we want our clients to feel when they leave our salon. We hope to see you back soon for another wonderful experience.

Have a lovely day!

The team at Francesco Hair Newport

Review of colour service, cut and styling

Mrs Carole Ecclestone
24th Jul 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Very professional and friendly service where I was able to receive advice from more than one stylist and I felt that everything was double checked to make sure I achieved the result I wanted.

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Response from Francesco Hair Newport

Dear Mrs. Carole,

Thank you so much for leaving such a lovely review about your recent visit to our salon. We are thrilled to hear that you had a positive experience with our team. We pride ourselves on providing professional and friendly service to all of our clients.

We are glad to know that you appreciated the fact that our stylists collaborated to give you the best possible advice and that your desired result was achieved. This is always our top priority.

We hope to see you again soon and continue providing excellent services to you.

Best regards,
The team at Francesco Hair Newport

Great seevice

Tina Ray
15th Jul 2024
5.0
Appointment verified by SaloniQ Software

I was made to feel very welcome and relaxed. Fantastic experience all round.

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Response from Francesco Hair Newport

Hi Tina, thank you so much for leaving such a lovely review! We are thrilled to hear that you had a fantastic experience with us. Our team takes great pride in making our clients feel welcome and relaxed. It means a lot to us that we were able to achieve that for you. We can't wait to have you back in our salon again for another wonderful experience. Take care! Team at Francesco Hair Newport.

Amazing

Sophie Dutton-Johnson
13th Jul 2024
Team Member: Alex
5.0
Appointment verified by SaloniQ Software

Fabulous attention and head massage. Resulting cut and colour is perfect

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Response from Francesco Hair Newport

Hi Sophie, thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon and that you loved the head massage and the cut and colour. Our team always strives to provide top-notch services and it's always such a joy to receive such positive feedback. We look forward to seeing you again soon. Warmly, The team at Francesco Hair Newport.

New hairstyle!

Julie Rados
5th Jul 2024
Team Member: Alex
5.0
Appointment verified by SaloniQ Software

Wow! Alex provided a very enjoyable, relaxing and personalised appointment. My husband and kids love my new look- thanks Alex! Great experience as always!

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Response from Francesco Hair Newport

Hi Julie,

Thank you so much for sharing your experience with us! We are thrilled to hear that Alex provided you with such an enjoyable and relaxing appointment. It means a lot to us that your husband and kids love your new look - Alex did a fantastic job!

We strive to make every client feel special and personalise each appointment, and we are glad that Alex was able to do that for you. Thank you for your continued support and for choosing our salon. We can't wait to see you again soon!

Best wishes,
The team at Francesco Hair Newport

Soooo pleased

Carol Martin
3rd Jul 2024
Team Member: Alex
5.0
Appointment verified by SaloniQ Software

I had an initial consultation with Alex who was able to suggest styles to suit me and colour choices. On my appointment Sam did my colour and Alex cut me a wavy style . What a duo !!! I was sooo pleased with my colour and my style. I am not a regular customer, although have always been to Newport Salon . Always made to feel comfortable and looked after and not judged at all !!

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Response from Francesco Hair Newport

Dear Carol,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a wonderful experience during your recent visit to our salon. Alex and Sam are truly a great duo and we are glad that they were able to suggest styles and colors that suited you perfectly.

At our salon, we strive to make all of our customers feel comfortable and welcomed, regardless of their experience with us. We are happy to hear that you felt looked after and not judged at all during your visit.

We can't wait to have you back at our salon and we look forward to creating more amazing styles for you in the future.

Best regards,

The team at Francesco Hair Newport

Soooo pleased

Carol Martin
3rd Jul 2024
Team Member: Alex
5.0
Appointment verified by SaloniQ Software

I had an initial consultation with Alex who was able to suggest styles to suit me and colour choices. On my appointment Sam did my colour and Alex cut me a wavy style . What a duo !!! I was sooo pleased with my colour and my style. I am not a regular customer, although have always been to Newport Salon . Always made to feel comfortable and looked after and not judged at all !!

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Response from Francesco Hair Newport

Dear Carol Martin,

Thank you for taking the time to leave a review about your recent visit to our salon. We are thrilled to hear that you had a positive experience with our team.

We are glad to know that Alex and Sam were able to provide you with great suggestions for your style and color. We take pride in our stylists' expertise and their ability to work together to achieve the best results for our clients.

We truly appreciate your kind words about feeling comfortable and looked after at our salon. We strive to provide a welcoming and non-judgmental environment for all of our clients.

Thank you again for choosing our salon, and we look forward to seeing you again soon!

Best regards,
The team at Francesco Hair Newport

First visit

Sandra Mackenzie
29th Jun 2024
Team Member: Siobhan
5.0
Appointment verified by SaloniQ Software

I was welcomed by a lovely reception lady called Danielle and , then taken over to my seat to chat with the stylist on what cut I would like , she discussed all options with me , had my hair washed cut and blowed dry and have to say absolutely pleased with the result
, the salon is very nice and welcoming and I will definitely be going back
Would recommend this salon to my friends and family 😊

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Response from Francesco Hair Newport

Hi Sandra,

Thank you so much for sharing your experience at our salon with us. We are thrilled to hear that you had a great time with us and we were able to meet your expectations.

We are glad that our receptionist Danielle made you feel welcome and that our stylist took the time to discuss your haircut options with you. We strive to provide our clients with a comfortable and welcoming atmosphere and we are happy that you enjoyed it.

We appreciate your recommendation to your friends and family and we look forward to seeing you again soon. Thank you for choosing to visit our salon.

Best regards,
The team at Francesco Hair Newport

Lovely experience

Mrs Lyn Holloway
27th Jun 2024
Team Member: Anya
4.5
Appointment verified by SaloniQ Software

Lovely lady and a lovely time was had. I really enjoy coming to your salon xx

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Response from Francesco Hair Newport

Dear Mrs Lyn,

Thank you for leaving us such a kind review! We are thrilled to hear that you had a lovely time at our salon. It was a pleasure to have you and we are glad that you enjoyed your experience with us.

Our team always strives to provide excellent service and make sure our customers leave feeling happy and satisfied. We appreciate your support and look forward to seeing you again soon.

Best regards,
The team at Francesco Hair Newport

Hair do

Lucy G
26th Jun 2024
Team Member: Alex
4.5
Appointment verified by SaloniQ Software

Alex took her time and the result is v satisfactory. Super experience. Thank you

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Response from Francesco Hair Newport

Hi Lucy,

We are thrilled to hear that you had a super experience at our salon! Thank you for taking the time to write such a kind review. Our team at Francesco Hair Newport always strives to provide the best results for our clients, and we are glad that we were able to meet your expectations.

We will make sure to pass along your compliments to Alex for her careful work. Your satisfaction is our top priority and we hope to have the opportunity to pamper you again in the future.

Thank you once again for choosing us and we look forward to welcoming you back soon!

Best wishes,
The team at Francesco Hair Newport

Always a pleasure

Emma Halls
22nd Jun 2024
Team Member: Siobhan
5.0
Appointment verified by SaloniQ Software

A lovely, warm, uplifting experience as always with Siobhan, following on from Sam’s colour expertise. Always book with this perfect pair. They are excellent at what they do as well as being lovely to boot.

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Response from Francesco Hair Newport

Dear Emma,

Thank you so much for taking the time to leave us such a delightful review! We are thrilled to hear that you had a lovely and uplifting experience with our team members Siobhan and Sam. They are indeed an exceptional pair who take great pride in their work and always strive to make our clients feel welcome and comfortable.

We cannot thank you enough for your kind words and we look forward to seeing you again soon at our salon.

Warm regards,
The Team at Francesco Hair Newport

Amazing service

Miss Jessica-Leigh Robinson
22nd Jun 2024
Team Member: Alex
5.0
Appointment verified by SaloniQ Software

Everytime I come to the salon I’m always so welcomed and treated so nicely by all the staff. Alex has been amazing as my stylist and never fails to disappoint. The staff in the salon are all so lovely and very grateful I have an amazing salon to go to!

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Response from Francesco Hair Newport

Hi Miss Jessica-Leigh Robinson,

Thank you so much for taking the time to leave us such a lovely review. We are delighted to know that you always feel welcomed and treated nicely by our team at Francesco Hair Newport. We are also happy to hear that Alex has been doing an amazing job as your stylist and that you are always satisfied with his work. Your kind words mean a lot to us and we are grateful to have such wonderful clients like you. We look forward to welcoming you back to the salon soon.

Warm regards,
The team at Francesco Hair Newport

Consultation

Azorria Maria ANANDH
22nd Jun 2024
Team Member: Samantha
5.0

Today I went for my consultant with Sam and skin testing 🥰 from the moment you walk through the door you can feel the friendly atmosphere which put me at ease straight away
I was recommended to visit the Salon by a very dear friend and work colleague and I am so glad I did
I spoke to Danielle front of house via phone to make arrangements to have a consultation x Danielle was amazing on the phone bubbly friendly and warm so this in itself made me relax ( so Thankyou Danni❤️❤️❤️) Going to a new salon can be quite daunting but I knew as I walked in I was going to be in great hands
I had my consultant by Sam was brilliant she was there to listen and advise she made me feel relaxed throughout my consultation I know have an appointment next week and I can honestly say I can’t wait to be truly pampered in this wonderful salon I really do think I have found a secret little gem 💎 so thank you too Danni and lovely Sam for making my 1st visit the best I have had in a long time🌸 ps I’m hoping to be stopping the traffic next week with new hair the full works yipeee❤️

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Response from Francesco Hair Newport

Hi Azorria Maria ANANDH,

Thank you so much for your kind review and for trusting us with your hair! We are thrilled to hear that you had a great experience during your consultation with Sam and the skin testing. We strive to create a warm and friendly atmosphere in our salon, and we are glad that you felt at ease from the moment you walked through our doors.

It means a lot to us that you were recommended by a dear friend and work colleague, and we are happy that you are now a part of our Francesco Hair community. We truly appreciate your lovely comments about Danielle, our front desk receptionist. We will make sure to pass on your thanks to her. We agree that going to a new salon can be intimidating, but we are glad that you felt comfortable in our hands.

We are excited to pamper you next week, and we can't wait to give you the full works! Thank you again for your kind words, and we look forward to seeing you soon.

Warmly,
The Francesco Hair Team

Happy

Sandra Hayley
13th Jun 2024
Team Member: Alex
5.0

I would like to thank Alex for asking me back into the salon ,I must say she was extremely understanding & I left the salon one HAPPY girl .😊

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Response from Francesco Hair Newport

Hi Sandra!

We're so happy to hear that you had a great experience with us at our salon. We're glad Alex was able to accommodate you and make your visit enjoyable. Your satisfaction is our top priority and we're thrilled that we were able to make you a happy girl. Thank you for taking the time to share your positive feedback. We look forward to seeing you again soon!

Warm regards,
The team at Francesco Hair Newport

Happy

Anonymous
10th Jun 2024
5.0

After my last hair appointment ,I was left dissapointed ,Alex got intouch with me & I went back into the salon today ,not really knowing what to expect ,I did explain that I'm neurodivergent and it was good to know she got me !! We chatted for a while and came up with a style ,I do have to say I left one happy person.
So if anyone has a blip like i did and not happy with there hair make sure you talk to a member of staff because anything can be corrected.
THANKS ALEX 😊

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Response from Francesco Hair Newport

Dear reviewer,

Thank you so much for taking the time to share your feedback with us. We are glad to hear that Alex was able to get in touch with you and address any concerns you had after your previous appointment.

We strive to ensure that all of our clients feel understood and taken care of, and we are happy to hear that Alex was able to cater to your specific needs as a neurodivergent individual.

We are thrilled that you left our salon feeling happy and satisfied with your hair. Our team is always here to listen and make any necessary adjustments to ensure you leave feeling confident and beautiful.

Thank you again for choosing our salon, and we look forward to seeing you again soon.

Best regards,
The Team at Francesco Hair Newport

Excellent Salon

Kate
10th Jun 2024
Team Member: Siobhan
5.0

I always go to Siobhan for an excellent haircut, but Francesco’s in Newport give a lot more than good haircuts. Smiley welcoming faces every time, and from the very minute of entering the salon Siobhan makes me feel at ease and welcome. I suffer with anxiety but honestly I have never felt so relaxed at a salon. The team are wonderful, and special thanks must go to Siobhan for being just that extra bit special for me!

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Response from Francesco Hair Newport

Hi Kate,

Thank you so much for leaving such a lovely review! We are so glad to hear that Siobhan has consistently provided you with excellent haircuts. We always aim to make our clients feel at ease and welcome, and it's wonderful to know that Siobhan has helped you feel relaxed during your visits.

At Francesco Hair Newport, we strive to provide more than just good haircuts - we want to give our clients a positive and welcoming experience every time. We are thrilled that we could do that for you. Thank you for choosing to visit our salon and we look forward to seeing you again soon!

Best,
Team at Francesco Hair Newport