Francesco Hair Salon - Telford, Shropshire

Unit 3, 107 Trench Rd, Telford, Shropshire, TF2 7DP

About us

Experts at cutting and colouring hair of all types, you'll be sure to leave a Francesco Hair salon looking fantastic and feeling truly pampered!

Francesco Hair is one of the largest, award winning hairdressing companies in the UK. Owned and run by the Italian Dellicompagni family; as with most things Italian the brand is stylish, luxurious and unique in style.

Read more...

Opening hours

Monday 10:00 - 18:00
Tuesday 11:30 - 20:00
Wednesday Closed
Thursday 11:30 - 20:00
Friday 09:00 - 18:00
Saturday 09:00 - 16:00
Sunday Closed

Services

Hair

Reviews

4.91
260 verified reviews
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Filter by rating

about hair cut

Anonymous
9th Jul 2024
5.0

The hairstylist is fantastic! she cuts my sisters hair with care rather than rushing through it. l always feel awesome when i visit again

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Response from Francesco Hair Telford

Dear reviewer,

Thank you so much for your kind words and positive feedback! Our team at Francesco Hair Telford always strives to provide the best and most attentive service for our clients, so we are happy to hear that your sister's hair was taken care of with patience and precision. It's great to know that you always feel amazing after visiting us. We look forward to welcoming you back again soon.

Thank you for choosing Francesco Hair Telford.

Best regards,

The team at Francesco Hair Telford.

Curly hair cut

Kerrie Jones
4th Jul 2024
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

A cut for my 10 year old daughter, she has thick curly hair, Clare was amazing with her. Her hair looked amazing, she loved her salon experience

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Response from Francesco Hair Telford

Hi Kerrie,

Thank you so much for taking the time to leave a review about your daughter's recent visit to our salon. We are glad to hear that Clare provided excellent service and your daughter left feeling happy and satisfied with her haircut.

At Francesco Hair, we strive to make every salon experience enjoyable and unforgettable, especially for our younger clients. We are happy to have been able to meet your expectations and create a great experience for your daughter.

We appreciate your support and look forward to seeing you and your daughter again soon.

Best regards,
The team at Francesco Hair Telford

Curly hair cut

Kerrie Jones
4th Jul 2024
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

A cut for my 10 year old daughter, she has thick curly hair, Clare was amazing with her. Her looked amazing, she loved her salon experience

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Response from Francesco Hair Telford

Hi Kerrie,

Thank you so much for taking the time to leave a review about your daughter's recent visit to our salon. We are glad to hear that Clare provided excellent service and your daughter left feeling happy and satisfied with her haircut.

At Francesco Hair, we strive to make every salon experience enjoyable and unforgettable, especially for our younger clients. We are happy to have been able to meet your expectations and create a great experience for your daughter.

We appreciate your support and look forward to seeing you and your daughter again soon.

Best regards,
The team at Francesco Hair Telford

Colour & cut

Rebecca Mcleod
4th Jul 2024
Team Member: Ella
5.0
Appointment verified by SaloniQ Software

Ella always knows what to do when it comes to my colour & cut and has great advice on keeping my hair in great condition.

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Response from Francesco Hair Telford

Dear Rebecca,

Thank you so much for leaving us such a lovely review! We are so glad that Ella was able to provide you with a great color and cut. We take pride in our stylists' ability to not only make your hair look amazing, but also give helpful tips for maintaining its health.

We truly value your loyalty and are grateful to have you as a customer. We look forward to seeing you again soon!

Best regards,
The team at Francesco Hair Telford

Cut and blow dry

Anonymous
2nd Jul 2024
5.0

Excellent service, Ella did exactly what I asked for

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Response from Francesco Hair Telford

Dear valued customer,

Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you had an excellent service with Ella. Our team always strives to deliver exactly what our customers ask for, so it's great to know that we were able to do that for you.

We hope to continue providing you with top-notch service and meeting your expectations. If you ever need anything or have any suggestions on how we can improve, please don't hesitate to let us know.

Thank you once again for choosing our salon and we look forward to seeing you again soon.

Warm regards,
The team at Francesco Hair Telford

Excellent

Mr Dan
1st Jul 2024
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

Excellent quality and experience

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Response from Francesco Hair Telford

Hi Mr Dan,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had an excellent experience and enjoyed the quality of our services. Customer satisfaction is our top priority, so your kind words mean a lot to our team.

We hope to see you back in our salon soon and exceed your expectations once again. Thank you for choosing us to take care of your hair needs.

Warmly,
The Team at Francesco Hair Telford

Loved my visit

Freya Woodly
29th Jun 2024
Team Member: Sharna
5.0
Appointment verified by SaloniQ Software

Came to have my hair done today loved my time there and absolutely love the results

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Response from Francesco Hair Telford

Hi Freya, thank you so much for taking the time to leave a review! We are thrilled to hear that you loved your time at our salon and that you are happy with the results. Our team at Francesco Hair Telford is dedicated to providing a great experience and we're so glad that we were able to make your visit special. We look forward to seeing you again soon! Best, The Team at Francesco Hair Telford

Ella

Hannah
28th Jun 2024
Team Member: Ella
5.0

Ella has once again done an amazing job, I love my new colour. She's brilliant as always

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Response from Francesco Hair Telford

Hi Hannah,

Thank you so much for taking the time to leave a review for us! We are so happy to hear that you were pleased with your recent visit and that Ella did an amazing job with your new color. We will be sure to pass along your kind words to her.

We strive to provide the best possible service for all of our clients, and we are thrilled that you feel this way. It's clients like you that make our job so rewarding. We hope to see you again soon for your next appointment.

Best,
The team at Francesco Hair Telford

Blowdry

Mrs Marg Bray
28th Jun 2024
Team Member: Ella
5.0
Appointment verified by SaloniQ Software

Ella is as always & very friendly its a nice experience

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Response from Francesco Hair Telford

Dear Mrs. Marg Bray,

Thank you so much for taking the time to leave us a review! We are pleased to hear that you had a nice experience with us. Our team at Francesco Hair Telford strives to provide our clients with a warm and friendly atmosphere.

Ella is one of our valued team members and we are glad she was able to make your visit enjoyable. We hope to see you again soon for another great experience!

Best regards,
The team at Francesco Hair Telford

Great return

Mrs Jill Williams
27th Jun 2024
Team Member: Sharna
4.5
Appointment verified by SaloniQ Software

I returned to the salon after an accident which caused me to have to cancel my appointment. Sharla was very good and checked whether I had any sensitivity around an injury site. My hair looked lovely and I felt a whole lot better after my visit.

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Response from Francesco Hair Telford

Dear Mrs Jill,

We are so happy to hear that you had a positive experience with Sharla at our salon after your unfortunate accident. Our team always strives to provide top-quality service and ensure the comfort and well-being of our clients.

We understand that accidents happen and we were more than happy to accommodate your needs and make sure you were comfortable during your visit. We are thrilled to know that you left feeling refreshed and beautiful. Your satisfaction means everything to us.

Thank you for taking the time to share your review. We hope to see you again soon at our salon.

Best regards,
The team at Francesco Hair Telford

New shorter style

Mrs Linzi Nuttall
25th Jun 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

I have been considering going shorter for a long time, but with curly and unruly hair, I have never felt brave enough, or had a stylist that was confident enough to do it. Sarah was amazing! She listened to my concerns, talked me through each step and filled me with enough confidence to go for it! I am SO delighted with my new hair and can’t wait to show it off. Thanks so much for your advice and for encouraging me to take the leap. A very happy customer 😁

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Response from Francesco Hair Telford

Dear Linzi,

We are delighted to hear that you had such a positive experience with us at Francesco Hair Telford. We understand that going for a shorter look can be daunting, especially with curly and unruly hair. We are so glad that Sarah was able to listen to your concerns and guide you through the process with confidence.

It brings us joy to know that you are happy with your new hair and we cannot wait for you to show it off. Thank you for trusting us and taking the leap. We appreciate your kind words and we are happy to have you as a happy customer.

Have a great day and we hope to see you soon at Francesco Hair Telford.

Best wishes,
The team at Francesco Hair Telford

Great salon

Mrs Stephanie Davey
24th Jun 2024
Team Member: Sharna
5.0
Appointment verified by SaloniQ Software

This is my first time visiting and they did not disappoint. I had come in for a colour consultation prior to my appointment and Sharna talked me through the best colour match for my roots. She listened when I talked about my cut and checked with me before she cut it. Great salon and I was well looked after.

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Response from Francesco Hair Telford

Dear Mrs Stephanie,

Thank you for visiting our salon and leaving us such a lovely review. We are thrilled to hear that your experience with us was nothing short of exceptional. It was a pleasure having you as our guest and we are glad that Sharna provided you with a thorough and informative consultation. Our team always strives to listen and understand each guest's requests before providing our services.

We are pleased to know that you received great service and were well taken care of during your visit. We look forward to welcoming you back to our salon for all your hair needs.

Best regards,
The team at Francesco Hair Telford

Happy customer

Allison Schofield
21st Jun 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

I’m very happy with my cut and colour, thank you Sarah

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Response from Francesco Hair Telford

Hi Allison,

Thank you for taking the time to leave us a review! We're so glad to hear that you were happy with your cut and colour by Sarah. We will be sure to pass along your kind words to her.

We always strive to provide the best service for our clients and we're happy to know that we were able to achieve that for you. We look forward to seeing you again at Francesco Hair Telford.

Warmest regards,
The team at Francesco Hair Telford

Dutch braids

Mrs Tracey Hayward
20th Jun 2024
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

My Daughter Ellie had her hair done in 2 dutch braids which looked absolutely stunning! Clare was lovely, attentive & excellent at braids! Thank you!

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Response from Francesco Hair Telford

Dear Mrs. Tracey Hayward,

Thank you for taking the time to leave such a lovely review! We are thrilled to hear that your daughter's dutch braids turned out stunning and that you had a positive experience with our stylist, Clare. We pride ourselves on providing excellent braiding services and are so happy to hear that you and your daughter were pleased with the results.

Thank you again for your kind words and we hope to see you both again soon at Francesco Hair Telford!

Best regards,

The team at Francesco Hair Telford

Review for Izzy

Miss Holly Sturge
11th Jun 2024
Team Member: Izzabella
5.0
Appointment verified by SaloniQ Software

Izzy was absolutely incredible - I was left with the most gorgeous hair and had a lovely time throughout!! She was so easy to chat to and did such an amazing job to give me exactly what I asked for. I’d never got my hair coloured before so she took the time to make sure I understood every step that she took.

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Response from Francesco Hair Telford

Dear Miss Holly,

Thank you for taking the time to leave such a lovely review. We are so pleased to hear that you had a wonderful experience with our stylist, Izzy. We are glad that she was able to create exactly the look you wanted and made sure you were comfortable throughout the process. Our team believes in providing the best service possible and it's great to hear that Izzy was able to do just that.

We hope to see you again soon for all your hair needs.

Best,
The team at Francesco Hair Telford

Perfect as always

Kelly-Anne Dowling
11th Jun 2024
Team Member: Ella
5.0
Appointment verified by SaloniQ Software

As always love going to Ella, very relaxed and very easy. Always walk away happy!

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Response from Francesco Hair Telford

Thank for the feedback Kelly-Anne, Ella is very happy that your happy.

Kind Regards

My First Visit

Jayne van Straaten
9th Jun 2024
Team Member: Izzabella
5.0

Really pleased with my first visit to your salon , Izzy did an amazing job on my trim & blow dry , really enjoyed my visit see you again in 6 weeks 😊

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Response from Francesco Hair Telford

Hi Jayne, thank you so much for taking the time to leave us a review! We're delighted to hear that you were pleased with your first visit to our salon. We'll be sure to pass along your compliments to Izzy for the amazing trim and blow dry she did for you. We're happy you enjoyed your visit and can't wait to see you again in 6 weeks! Thanks again for choosing us for your hair needs. - The team at Francesco Hair Telford

Mrs

Julie Bath
7th Jun 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Love my visits here. Always good for a gossip lol. Great haircut too

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Response from Francesco Hair Telford

Hi Julie,

We are so happy to hear that you love your visits to our salon! We strive to create a welcoming atmosphere where our clients can relax and enjoy a good chat. It's wonderful to know that we have succeeded in making you feel comfortable. We also take great pride in providing our clients with a great haircut every time. Thank you for trusting us with your hair!
Sincerely,

The team at Francesco Hair Telford

Fantastic service

Shelly
6th Jun 2024
Team Member: Sharna
5.0

I am more than happy with my visit to the salon today. Sharna did an amazing job at cutting and styling my hair & I left feeling happy & refreshed so thankyou! X

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Response from Francesco Hair Telford

Dear Shelly,

Thank you so much for your kind review! We are thrilled to hear that you had an amazing experience at our salon. It brings us great joy to know that you left feeling happy and refreshed after Sharna's excellent hair cutting and styling skills.

We truly appreciate your support and for choosing our salon. It means a lot to us that you took the time to share your positive experience. We always aim to provide the best services for our clients and we are glad that we were able to do so for you.

We hope to see you again soon for your next hair appointment!

Best regards,

The team at Francesco Hair Telford

Thank you

Mrs Mandy Taylor
6th Jun 2024
Team Member: Ella
5.0
Appointment verified by SaloniQ Software

I trust Ella to make my hair look great all the time, she’s kind and attentive and I can’t praise her enough

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Response from Francesco Hair Telford

Dear Mrs Mandy,

Thank you so much for taking the time to share your kind words about your experience with Ella at our salon. We're thrilled to hear that she was able to consistently make your hair look great and that she was both kind and attentive. We'll be sure to pass along your praises to her.

At Francesco Hair Telford, our goal is to always provide a friendly and attentive service to our valued clients. We're happy that we were able to achieve that with you.

Thank you again for your lovely review. We appreciate your support and hope to see you again soon.

Best regards,

The team at Francesco Hair Telford.

Great service

Mrs Anca Tocu
2nd Jun 2024
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

Very happy with my new hair look. Great service and personal. Always a pleasure to go there. Professional team.

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Response from Francesco Hair Telford

Dear Mrs. Anca Tocu,

Thank you so much for taking the time to leave such a lovely review about your recent visit to our salon. We are delighted to hear that you are happy with your new hair look and that you felt the service was great and personalised.

It's wonderful to know that you consider it a pleasure to visit us and that our team's professionalism was appreciated. We always strive to provide the best experience possible for our clients.

Thank you again for your kind words. We can't wait to welcome you back to our salon in the future.
Warmly,

The Team at Francesco Hair Telford

Miss

Helen
29th May 2024
Team Member: Clare
5.0

Good relaxed experience, great cut from stylist.

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Response from Francesco Hair Telford

Hey Helen! Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a good relaxed experience and that you loved your cut from our stylist. Our team works hard to create a welcoming environment for our clients and we're glad it came across during your visit. Please don't hesitate to reach out if there's anything else we can do for you. See you soon!
Warmly, The team at Francesco Hair Telford

Review

Jamie Woodley
24th May 2024
Team Member: Betty
5.0
Appointment verified by SaloniQ Software

Thank you Betty for today I’ve had a rough few weeks and after surgery I really needed that bit of a pick me up and you did that
You really are a lovely human

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Response from Francesco Hair Telford

Hi Jamie,

Thank you so much for leaving such a kind review. We are so glad that Betty was able to give you a well-deserved pick me up during a difficult time. We truly strive to make our clients feel welcomed and taken care of, so we appreciate your kind words about our lovely team member.

Please take care of yourself during your recovery, and we hope to see you again soon.

Wishing you the best,
The team at Francesco Hair Telford

Best cut

Mrs Donna Hewitt
23rd May 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

As always a wonderful experience and a beutiful cut always happy after a visit to this salon

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Response from Francesco Hair Telford

Hey Donna, Thanks you so much for taking time to leave a review. It's great to hear you feel safe in Sarah's hands and we look forward to see you again soon.

Kind regards Francescohair Salon Telford

Recommend for Texture Release

Fatima Robinson
21st May 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah's an expert with naturally curly hair.
Thank you Sarah for transforming both mine and my daughter's hair so it's beautifully soft and manageable.

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Response from Francesco Hair Telford

Hi Fatima,

Thank you for taking the time to leave such a lovely review! We are delighted to hear that you and your daughter had a great experience at our salon and that Sarah was able to work her magic on your curly hair. Our team at Francesco Hair Telford is always dedicated to providing top-notch hair services that leave our clients feeling and looking their best.

It was a pleasure having you both in our salon and we look forward to seeing you again soon.

Best regards,
The Team at Francesco Hair Telford

Claire was brilliant

Katherine O'reilly
11th May 2024
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

This was my 1st visit to the salon and Claire was very attentive listening to me as I am hard of hearing she was very patient and really took in what I was doing for, and cut my hair exactly how I explained I want it, she took great care of me being an elderly woman, for which I will now return to Claire in the future. Really lovely experience. Thank you Claire. She also cut my daughter's hair, who was also really happy. I have passed details of the salon to my other daughter who is also going to book in for a cut. X

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Response from Francesco Hair Telford

Dear Katherine,

Thank you so much for taking the time to leave us this kind review! We are delighted to hear that you had a lovely experience with Claire during your first visit to our salon. We pride ourselves on providing attentive and patient service to all of our clients, regardless of age or hearing ability.

We are also thrilled to hear that both you and your daughter were happy with your haircuts and that you have recommended our salon to your other daughter. We can't wait to welcome her in for a cut as well!

We look forward to seeing you and your family at our salon again in the near future.

Warm regards,

The team at Francesco Hair Telford

Men’s cut

John Mcleod
11th May 2024
Team Member: Ella
5.0
Appointment verified by SaloniQ Software

Great cut as always

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Response from Francesco Hair Telford

Hi John! Thank you for taking the time to leave us such a lovely review. We're so glad to hear that you had a great haircut with us as always. Our team always strives to provide the best service possible and it's wonderful to know that we met your expectations. We look forward to seeing you again soon for your next cut. Take care!
Warmly,

The team at Francesco Hair Telford

Men’s cut

John Mcleod
11th May 2024
Team Member: Ella
5.0
Appointment verified by SaloniQ Software

Great job as always

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Response from Francesco Hair Telford

Hi John! Thank you for taking the time to leave us such a lovely review. We're so glad to hear that you had a great haircut with us as always. Our team always strives to provide the best service possible and it's wonderful to know that we met your expectations. We look forward to seeing you again soon for your next cut. Take care!
Warmly,

The team at Francesco Hair Telford

Men’s cut

John Mcleod
11th May 2024
Team Member: Ella
5.0
Appointment verified by SaloniQ Software

Great job as always

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Response from Francesco Hair Telford

Hi John! Thank you for taking the time to leave us such a lovely review. We're so glad to hear that you had a great haircut with us as always. Our team always strives to provide the best service possible and it's wonderful to know that we met your expectations. We look forward to seeing you again soon for your next cut. Take care!
Warmly,

The team at Francesco Hair Telford

Haicut

David Fletcher
4th May 2024
Team Member: Clare
5.0

Another haircut that was spot on to the description of what I required . Claire is an excellent friendly stylist .I Highly recommend her .

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Response from Francesco Hair Telford

Hi David,

Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that your recent haircut was exactly what you were looking for and that Claire did an excellent job. We will be sure to pass along your kind words to her.

We appreciate your recommendation and are happy to have you as a satisfied customer. We can't wait to see you again at our salon.

Take care,

The team at Francesco Hair Telford

Friendly

Mrs Sandra Dodd
1st May 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah is very friendly and makes you feel at ease. She always listens carefully to what you want, and also gives good advice.

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Response from Francesco Hair Telford

Dear Mrs. Sandra,

Thank you so much for taking the time to leave us a review. We are delighted to hear that Sarah provided you with a friendly and comfortable experience. Our team strives to make sure our clients feel heard and happy with their services.

We appreciate your kind words about Sarah's attentive listening and helpful advice. We will make sure to pass on your compliments to her.

Thank you again for choosing our salon. We look forward to seeing you again soon.

Best wishes,
The team at Francesco Hair Telford

Trim and Styled

Chris Cobain
30th Apr 2024
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

Absolutely perfect. I love the cut and the style it was blown into!

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Response from Francesco Hair Telford

Hi Chris,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you absolutely loved your cut and style at our salon. We always strive to provide the best service possible to our clients and we're happy to know that we succeeded with you.

We hope to see you again soon for your next hair appointment! Thank you once again for choosing our salon.

Best,
The team at Francesco Hair Telford

Good

Marg Bray
29th Apr 2024
Team Member: Sharna
5.0

I though she was very pleasant &efficienet I was very pleased with results,she also helped me with my jacket on as I have a shoulder injury.

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Response from Francesco Hair Telford

Hi Marg,

Thank you so much for your kind words and for taking the time to leave a review for us. We are thrilled to hear that you had a pleasant and efficient experience at our salon. Our team takes pride in providing excellent service and we are glad that you were pleased with your results.

We are also happy to hear that our team member went above and beyond to assist you with your jacket due to your shoulder injury. Our goal is to make each and every client feel comfortable and well taken care of during their visit.

We appreciate your feedback and we hope to see you again soon. Thank you for choosing our salon.

Warmly,
The Francesco Hair Telford team

Hair today 27/10

Mrs Jacquie Hobbs
29th Apr 2024
Team Member: Sharna
5.0
Appointment verified by SaloniQ Software

Great experience as usual! Shauna does my hair tp perfection! Great to have a beautician there too now eyebrows done excellent service there too with less! Both above recommended x

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Response from Francesco Hair Telford

Dear Mrs Jacquie,

Thank you for taking the time to leave us such a wonderful review! We are so happy to hear that you had a great experience at our salon and that Sharna did your hair to perfection. We strive to provide excellent service to all our clients, and we are thrilled to hear that our new beautician was able to impress you with their eyebrow service.

We truly value your recommendation and we look forward to welcoming you back to our salon in the future.

Sincerely,
The Team at Francesco Hair Telford

26.04 2024

Ms Wendy White
27th Apr 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Lovely experience as always. From Paul on reception through to Sarah and everyone else, all the staff are so professional and happy creating such a nice atmosphere. Thank you all 🤩

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Response from Francesco Hair Telford

Hi Ms Wendy White, thank you so much for taking the time to leave us a lovely review! We are thrilled to hear that you had a great experience at our salon with Paul and Sarah. Our team takes pride in providing a professional and welcoming atmosphere for all of our clients. We truly appreciate your kind words and will be sure to pass them along to the rest of the team. We look forward to welcoming you back for your next visit! Best regards, The team at Francesco Hair Telford.

New style

Miss Tracy Thatcher
23rd Apr 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

I went in to the salon with confidence I would be coming out happy with my new haircut, I decided to cut my long hair off and needed some inspiration on a style that would suit me everything was talked through and explained during my whole time there
Very happy thank you even think I may go a little bit shorter!!

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Response from Francesco Hair Telford

Dear Miss Tracy,

Thank you for taking the time to leave us a review. We are delighted to hear that you were happy with your new haircut at our salon. We always strive to provide our clients with a positive and fulfilling experience, and it is wonderful to know that we were able to achieve that for you.

We are glad that our team was able to offer you guidance and discuss different styles to help you find the perfect haircut. As always, it is our pleasure to make our clients feel comfortable and confident during their visit.

We look forward to welcoming you back and assisting you with any hair needs in the future. Thank you again for choosing our salon.

Best regards,

The team at Francesco Hair Telford

Really pleased

Mrs Kelly Firth
23rd Apr 2024
Team Member: Izzabella
5.0
Appointment verified by SaloniQ Software

Booked my two girls in last week with Izzy & another stylist and they did a dream job so i decided to book myself in. Izzy did a great job, so much so that I’ve already booked my next appointment for a colour this time :) thanks really pleased xx

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Response from Francesco Hair Telford

Dear Mrs Kelly,

We are so delighted to hear that you and your daughters had such a wonderful experience at our salon with Izzy and our other stylist. It is always our goal to provide our clients with exceptional service and we are thrilled that we were able to meet your expectations.

Thank you for trusting us with your hair as well and we are glad to know that Izzy did an amazing job with your appointment. We are even happier to hear that you have already booked your next visit with us and will be trying out a new colour this time. We are confident that you will love the results and can't wait to see you again!

Thank you for your lovely review and we look forward to pampering you again soon.

Best regards,
The team at Francesco Hair Telford

Haircut

Norman Thornton
22nd Apr 2024
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

Great service as always

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Response from Francesco Hair Telford

Hi Norman,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with us once again. Our team at Francesco Hair Telford takes pride in providing top-notch service to our valued clients.

We hope to have the pleasure of welcoming you back to our salon again soon. Thank you for choosing us for your hair needs.

Warmly,
The team at Francesco Hair Telford

Cut and blow dry

marina
18th Apr 2024
Team Member: Sharna
5.0

This was my first time with Sharna today and it want be the last. She made me feel at ease. We spoke about what I wanted ,showed her some photos of how I would like it cut and asked her opinion , she listened and I am over the moon with my hair. Definitely go back 💯

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Response from Francesco Hair Telford

Hi Marina,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that your first visit with Sharna was a success and that you felt at ease during your appointment. Our team takes pride in creating a welcoming atmosphere and providing excellent service.

It's great to hear that you and Sharna had a clear communication about your desired hairstyle. We believe that listening to our clients' needs and preferences is crucial in delivering the perfect haircut. We are glad that you are happy with the end result and we can't wait to have you back for your next visit!

Thank you again for choosing us to take care of your hair. We appreciate your support and we look forward to seeing you soon.

Best regards,

The team at Francesco Hair Telford

Wash/cut/blowdry

Mrs Helen Wallis
11th Apr 2024
Team Member: Sharna
5.0
Appointment verified by SaloniQ Software

Lots of advice and lovely cut.

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Response from Francesco Hair Telford

Dear Mrs. Helen,

Thank you so much for taking the time to leave us feedback. We are glad to hear that you received lots of advice and were happy with your cut. Our team at Francesco Hair Telford prides ourselves on providing not only great haircuts but also helpful advice to our clients.

We appreciate your kind words and look forward to seeing you again in the future. If you have any further questions or concerns, please do not hesitate to reach out to us.

Best regards from the team at Francesco Hair Telford.

Haircut

Norman Thornton
9th Apr 2024
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

Very happy with the haircut, excellent service as usual.

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Response from Francesco Hair Telford

Hi Norman,

Thank you for taking the time to leave us a review. We are so happy to hear that you are pleased with your recent haircut and that we were able to provide you with excellent service as usual.

We take pride in delivering high-quality haircuts and creating a comfortable and welcoming atmosphere for our clients. It's great to know that we were successful in meeting your expectations.

We appreciate your support and look forward to welcoming you back to our salon in the future.

Best regards,

The Team at Francesco Hair Telford

Brilliant!

Mrs Stacey Symons
6th Apr 2024
Team Member: Ella
5.0
Appointment verified by SaloniQ Software

As always, Ella was brilliant. She listens to what I want, gives her honest opinion and never fails to make my hair look and feel amazing and we always have a giggle! Thanks Ella xx

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Response from Francesco Hair Telford

Dear Mrs Stacey,

Thank you for taking the time to leave such a lovely review. We're so glad you had a great experience with Ella! It's always our goal to listen to our clients' wants and needs and provide honest recommendations. We're thrilled that your hair turned out amazing and that you had a fun time at our salon.

We truly appreciate your continued support and we can't wait to see you again in the future.

Best,
The team at Francesco Hair Telford

Great experience

Jade
5th Apr 2024
Team Member: Ella
4.5
Appointment verified by SaloniQ Software

Had a cut and blow dry with Ella today, lovely experience. Hair feels absolutely amazing, so soft and smooth. Thank you :)

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Response from Francesco Hair Telford

Hi Jade,

Thank you for taking the time to leave us such a kind review! We're thrilled to hear that you had a lovely experience with Ella during your recent visit. We believe that every client deserves to feel amazing and we're so glad that your hair feels soft and smooth - that's what we strive for!

We appreciate all your feedback as it help us improve our service making sure we get it right everytime . Thank you ofor your support and we can't wait to see you again soon. Thank you for choosing our salon!

Best,
The team at Francesco Hair Telford

Full Colour Cut and blow dry

Julia Ayers
2nd Apr 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Excellent as usual.

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Response from Francesco Hair Telford

Hi Julia,
Thank you so much for your kind words and for taking the time to leave a review. It means a lot to us that you had an excellent experience at our salon.

We take great pride in providing our customers with top-notch service and we are thrilled that we were able to meet your expectations. Your satisfaction is always our top priority.
We look forward to seeing you again soon and delivering another great experience. Thank you for choosing our salon!
Warmly,
The team at Francesco Hair Telford

Cut and blow dry

Mrs Tracey Chapman-Howell
30th Mar 2024
Team Member: Ella
5.0
Appointment verified by SaloniQ Software

Another fantastic cut. Lovely products used too. Ella always knows what’s best for my hair and I take her lead and expert advice.

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Response from Francesco Hair Telford

Dear Mrs Tracey,

We are so glad to hear that you had another fantastic cut at our salon! It's always such a pleasure to have you in and we appreciate your loyalty to our salon. We take great pride in using high-quality and professional products to ensure the best results for your hair. We will make sure to pass on your kind words to Ella, who is always happy to provide her expert advice and knowledge to our clients. We look forward to seeing you again soon and providing you with another wonderful experience at our salon.

Best regards,

The team at Francesco Hair Telford.

Another great job,

Mrs Jillian Pollard
26th Mar 2024
Team Member: Ella
5.0
Appointment verified by SaloniQ Software

Thanks Ella for another great job. My roots have never looked so good. Plus you looked great today 🥰

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Response from Francesco Hair Telford

Hi Gillian,

Thank you so much for leaving us this lovely review! We're thrilled to hear that you had another great hair cut and roots done by Ella. It means the world to us to know that our clients are feeling fabulous after their visit to our salon.

We appreciate your continued support and look forward to seeing you again soon. Have a wonderful Easter!

Warmly,
The Francesco Hair Telford team

Amandeep

Amandeep Subrai
23rd Mar 2024
Team Member: Izzabella
4.0

I am hoping is the right person as she told her name Izze so this can be Izzabella she did good job I am so happy as she didn't rush she took good time as I have very thick and long hair mostly people when I been to other hairdressers they try to do in rush and before even start they get disappointed as they have to do hard work! So honestly I am happy that Izze was honest and I can say she love her job that's how it should be specially doesn't matter if you have bad day but when client paying for treatment they are there for to treat themselves not to get upset so see staffs what they been through or going through with all due respect I am not being rude we all go through some difficulties but being professional you need to build that connection with clients specially new one so they can become regular to make them feel special .
Only one thing I was bit disappointed as on phone I been told wash cut,dry style £30 but over the till she took £35 but did not ask any questions why because I did not want to make my day bad and sour I made up my mind on chair while having hair cut to give her tip as she worked hard that was my choice I am not showing off for this but I was not sure that the person on phone book me I dont know her name if I knew I would have asked why its different price but I thought Izze did not book me over phone that's what I am thinking so hope I am going to give it another go next time I will make sure who booking me in and they wont charge extra next day when I have my treatment.

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Response from Francesco Hair Telford

Dear Amandeep,

Thank you for taking the time to review our salon. We are glad to hear that you had a positive experience with Izze during your recent visit. Our team takes great pride in providing quality service and we are happy to see it reflected in your review.

We apologize for the confusion regarding the price difference between what you were told on the phone versus what was charged at the till. Our prices may vary depending on the services provided, but we will definitely make sure to clarify any discrepancies in the future before your appointment. Thank you for bringing this to our attention.

We appreciate your kind words about building a connection with our clients and we will continue to strive towards making every experience special for our customers. We hope to have the opportunity to welcome you back and provide you with another great experience.

Best regards,
The team at Francesco Hair Telford

Haircut and blowdry

Margaret Byrne
19th Mar 2024
Team Member: Sarah
5.0

Always please with style and friendly staff

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Response from Francesco Hair Telford

Hi Margaret,

Thank you so much for your kind words! See you again soonn

Have a great day!

Best Regards,
The Team at Francesco Hair Telford

hair style

Anonymous
19th Mar 2024
Team Member: Sarah
5.0

above and beyond what i expected. I had an idea of what cut i wanted and sarah knew exactly what to suggest to make it look better. cannot thank you enough I love it . amazing service ❤️

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Response from Francesco Hair Telford

Dear valued reviewer,

Thank you so much for taking the time to share your wonderful experience at our salon. We are delighted to read that our stylist Sarah was able to go above and beyond in recommending a cut that you love. We will make sure to pass on your kind words to her.

Our team strives to provide exceptional and personalized service to all of our clients, so it is always a pleasure to hear such positive feedback. We are thrilled that you are happy with your new cut and we look forward to welcoming you back to our salon in the future.

Sincerely,
The Team at Francesco Hair Telford

Amazing!

Miss Alix Tomlinson
19th Mar 2024
Team Member: Izzabella
5.0
Appointment verified by SaloniQ Software

Love my hair so much! All the staff were so nice and friendly. Will definitely be back

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Response from Francesco Hair Telford

Hello Miss Alix,

Thank you for taking the time to leave us a review. We are thrilled to hear that you are loving your hair and had a great experience with our staff. It is our top priority to ensure that our clients feel comfortable and taken care of during their visit.

We truly appreciate your loyalty and are looking forward to having you back at our salon. If there is anything else we can do for you, please don't hesitate to let us know.

Take care,
The Team at Francesco Hair Telford