Broad Street Congresbury

I had a brilliant haircut today. The staff were really friendly and welcoming. The technique used was fantastic and my hair looks amazing!

Got my hair done by Charlotte just before lockdown so pleased to be back some four months later. Not keen on wearing a mask, but that’s the Government’s rule.

Dan did a very nice cut and pleasant atmosphere.

Had my first post-lockdown hair cut yesterday, and it was as great an experience as ever. I had to go to the Congresbury branch instead of Winscombe, but it was still lovely. The protocols in place made it feel completely safe (taking my temperature on arrival, hand gel, disinfection of my chair, new gown etc). It was so nice to be pampered, and to see the lovely Dan again for a chat & excellent haircut. Highly recommend Broad St.

Very pleased after a long and frustrating wait. Thank you for your help Livi x

Spot on time.
Proper covid precautions in place.
Excellent manicure and a very relaxing massage on my back.
I felt totally protected and looked after and have mo hesitationbin visiting the salon again.
Lovely friendly therapist.

Great service as always with the friendly staff, fab haircut by Livi and all PPE standards were observed by staff to keep us all safe. ?

I’m really happy with my hair colour, took Dan’s advice and glad I did ! Thank you, great experience even with a face mask ?!!

Very impressed with change of salon in current circumstances and I felt very safe. Lovely to see Sarah again who always puts a smile on my face ?

Despite the challenges of social distancing, the Broad Street team have created a calm environment where you feel safe and confident. Lucy gave her usual high attention to detail and listened.
Great work.

Thank you Charlotte ! You cut my hair brilliantly and we calm and as lovely as ever. Happy birthday x

Dan was amazing today, so thrilled with my colour, cut and blow dry. Thanks
Well done everyone on the communication through lockdown and the salon layout and risk mitigation on reopening

With the restrictions placed by government to meet Covid 9 guidelines nothing has changed, same friendly stall , efficiency value for money. Keep doing what you’re doing!!

Nice cut, hairdresser was lovely and chatty. Felt safe and welcomed.

Excellent service. Happy with everything. Only negative was the price increase was a surprise.

Warm friendly welcome, wonderful relaxing salon and a fabulous cut and colour! It’s great to see you again

Health and safety is very important at this time. And can I say well done to you. It was very professional. PPE was provided if needed. Staff and customers were wearing PPE at all times. The haircut was perfect. There again dont think I've ever had a bad haircut from the Winscombe staff. Highly recommend this saloon. Staff are very polite and friendly and very good at their jobs. Xx

Usual lovely welcome.
Salon looked very bright
I felt totally safe after 17weeks shielding. Great to be back

Had a super cut and blow dry from Livvi. Nice to be back

Great welcome. Friendly staff. Made to feel comfortable. Listen to what you want.

Was so looking forward to my appointment but also with some unease. I needn't have worried - all precautions & procedures made me feel safe. Worth the wait. Thank you.

Good cut but I was not expecting a 50% price increase against my last cut at Broad Street.

Perfect, all so organised, and my hair looks great Tracy x

Perfect, all so organised, and my hair looks great Tracy x

Thanks to Dan for making the first visit after lockdown completely stress free. It was the usual lovely atmosphere but with all the necessary safety precautions undertaken. I left the salon with a great hair cut

Liked the salon. I think I prefer the booths. Superb colour and cut. The only thing missing was the coffee- hardly your fault. Oh and I loathed wearing the mask- thought I would pass out! Once again not your fault.

I always have Lucy she’s such a nice girl always does exactly what I want! Great conversation too such a friendship builder just amazing!

First visit back since Covid 19 struck. Very impressed with the revamped salon. Lovely and light and fresh. All cutting stations are screened and all equipment cleaned between clients. Felt very organised and safe. Plenty of hand sanitizer around for clients to use. Good use of disposable towels and cutting capes.

Great experience. Salon is doing all the right things to keep us safe.

Wonderful to have my hair brought under control again by Rhea. I have missed the pampering and conversation. Great to be back.

Fantastic to have a fringe back . Thank you to all the staff for doing a great job

Hair feels fantastic so nice to have fringe again . Thank you for all you have done

Everything's great from start to end. It is my first time with them and I am super haply with the whole experience espeically Lucy who is brilliant making sure I'm comfortable throughout the whole time with my hearing difficulties. Looking forward to next appointment :)

I was really apprehensive about going to the appointment in the current situation however as soon as I arrived I felt really relaxed and it was clear that all the staff knew what they were doing! All the extra measures made me feel really secure and I am really pleased with my hair cut as well as the whole experience.

Even with these strange times we are in I still felt I got the best quality of hair care! Well done guys for incorporating all the government guidelines while still maintaining the fun bubbly atmosphere and great service!

So lovely to be back and getting what was the mop chopped off! As always excellent service from Charlotte! Felt really comfortable to be there and all adhering to the hygiene standards.

It was so lovely to see Lucy and the team again. Everything was safe and clean with the usual relaxing friendly atmosphere.

Felt anxious returning to hairdressers but wow they were amazing felt very safe, excellent PPE in place Lucy Mae Hands was very reassuring and professional, excellent customer service and my hair looks and feels amazing.... thank you ?

So pleased to finally be able to visit the hairdressers now they are allowed to open up again. Dan did a great job restyling my hair and I'm looking forward to my next appointment.

Even though it was a different salon due to Covid - my normal hairdresser was there to make me feel super comfortable and like everything was just as it had always been - despite the PPE.

Love my pixie cut and feeling sufficiently pampered.

Thank you, Dan. X

Wonderful welcome, great haircut lovely clean and safe environment, so lovely to see Dan again and leavecfeeling human again!

So good to get back to Broadstreet, really great setup, felt very comfortable.
Thank you Dan.

I was really looking forward to my visit and I was not disappointed.
It was lovely to be greeted as an old friend.

Great experience well organised friendly staff

A thoroughly enjoyable experience and felt safe throughout. Miss the coffee tho!!

Usual perfect service and handling of avoiding coronovirus excellent. Will really miss Lindsey

Great service by Sarah as always

As usual, great service, had a cuppa today care of chirpy Ann. A wave from Sarah. Hair cut by Rhea who always makes it look good and we have a nice chat together..
Well done all - you run a good business and I hope the world will gradually come back to normality for us all.

Lynne

Went for a trim of my hair and loved the result. Always happy with my appointment s

At last a really good cut. Louise is a very good and confident cutter.