Francesco Hair Hanley

54 Broad Street, Hanley, Staffordshire, ST1 4EU

About us

Welcome to the Francesco Hair Salon in Hanley! Our spacious, luxurious salon on Broad Street offers a warm and friendly welcome and is home to our talented team of hairdressers. All our hair stylists have considerable industry experience and have completed extensive training to provide all our guests with unrivalled hair care expertise.

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Opening hours

Monday Closed
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 08:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.92
144 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Haircut

Anonymous
30th Jan 2025
5.0

Simply the Best

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Awesome service

Nicole Tweats-Johnston
29th Jan 2025
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Chloe was great, perfect amount of conversation (even though I may have waffled at her) extremely professional and did an awesome job with my hair. 1000% returning

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Another visit to my Francesco Family

Lorraine Brown
25th Jan 2025
Team Member: Fiona
5.0
Appointment verified by SaloniQ Software

Always look forward to visiting myFrancesco family...
Always greeted with friendly faces...
Always made very welcome...
Always leave with another fab hair do.

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Steph is always spot on with my hair

Ginny Escombe
25th Jan 2025
Team Member: Stephanie
5.0

Fab as always

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Hairdressing as therapy

Jacky Redgwell
24th Jan 2025
Team Member: Jacky
5.0
Appointment verified by SaloniQ Software

I always enjoy my experience at Francesco. I leave feeling rejuvenated and energised. Thank you.

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Miss

Hajra Majid
24th Jan 2025
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

I had an amazing experience and my stylist was really good.

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Great colouring

Julie Gimelett
17th Jan 2025
Team Member: Stephanie
5.0
Appointment verified by SaloniQ Software

As usual Stephanie made me feel so comfortable and was so kind and professional. The colour was lovely.

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Response from Francesco Hair Hanley

Hi Julie,
We are so glad to hear that you had another great experience with Stephanie! We love that she always goes above and beyond to make our clients feel comfortable and provide professional service.

Best,
The Team at Francesco Hair Hanley

Excellent visit

Rachael Witter
17th Jan 2025
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

Its always very relaxing, and a lovely welcome. Very nice coffee on arrival, useful consultation before cutting, enjoyed having my hair washed too, very professional hairdresser, very pleasing results

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Response from Francesco Hair Hanley

Dear Rachael,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a relaxing and enjoyable experience at our salon.

Best wishes from the team at Francesco Hair Hanley.

Great!

Gill Humphries
17th Jan 2025
Team Member: Frankie-Lea
5.0
Appointment verified by SaloniQ Software

Lovely cut and blow dry today. Frankie always listens and I always leave the salon feeling well treated. Highly recommend.

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Response from Francesco Hair Hanley

Hi Gill,
Thank you so much for taking the time to leave such a lovely review! We're thrilled to hear that you had a great experience with Frankie at our salon.

The team at Francesco Hair Hanley.

Roots, cut and blow

Andrea Davies
10th Jan 2025
Team Member: Frankie-Lea
5.0

Excellent service as always

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Response from Francesco Hair Hanley

Hi Andrea!
Thank you so much for your kind words about our salon. We are thrilled to hear that you always receive excellent service with us.

Warmly,
The Team at Francesco Hair Hanley

Cut and finish

Anonymous
8th Jan 2025
5.0

Always a pleasure to visit the salon. Staff are friendly, professional and helpful.

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Response from Francesco Hair Hanley

Hi there,

Thank you so much for your kind review! We're thrilled to hear that you had a great experience at our salon. Our team takes pride in creating a friendly and professional atmosphere for our clients. We truly appreciate your support and hope to see you again soon. Have a lovely day!

Best,
The team at Francesco Hair Hanley.

Chloe is Amazing

Kim Wilton
23rd Dec 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Chloe makes you feel welcome and always understands what I want. She is very easy to talk to and makes having my hair done an enjoyable experience. She deserves employee of the year.

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Response from Francesco Hair Hanley

Hi Kim,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you had a great experience with our stylist, Chloe. We agree, she is an amazing listener and truly understands our clients' needs.

We look forward to seeing you again soon.

Best,
The Team at Francesco Hair Hanley

Amazing experience!

Abie Lawton
23rd Dec 2024
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

The moment walked through the door I was greeted with a warm smile, explained everything in such detail, constantly checking in and making sure I was happy throughout. I’ve left wishing I went years ago. Thank you.

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Response from Francesco Hair Hanley

Dear Abie,

Thank you so much for taking the time to leave us such a lovely review. We're glad to hear that you had a great experience at our salon and that you were happy with the service provided by our team member. Our goal is to make sure our clients feel welcomed and satisfied, so it's wonderful to know that we achieved that with you.

We appreciate your kind words and we look forward to seeing you again in the future. Thank you for choosing our salon and for giving us the opportunity to take care of your hair.

Best wishes,

The Team at Francesco Hair Hanley

Hair cut & colour

Angela Heath
22nd Dec 2024
Team Member: Jacky
5.0
Appointment verified by SaloniQ Software

As ever, lovely visit, very pleased with cut & colour (Chloe)

Service
Value
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Response from Francesco Hair Hanley

Hi Angela Heath,

Thank you for your wonderful review! We are so glad to hear that you had a lovely visit at our salon and that you are pleased with your cut and colour. We will make sure to pass on your kind words to the team.

We strive to provide top-quality services and a welcoming atmosphere to all our clients, and it's heartening to know that we have delivered that to you.

Thank you for choosing to visit us and we look forward to seeing you again soon!

Best,
The team at Francesco Hair Hanley

Not I was expected

Sasha Goodier
22nd Dec 2024
3.5
Appointment verified by SaloniQ Software

I showed a photo and asked to dye my hair about the same. Yes, they warned that it might be a bit dark for me, but what I saw after the dyeing shocked me.. I didn't ask for anything like that. I can hardly look in the mirror at the color of my hair and I hate it...

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Hair appointment

Karen Hurst
19th Dec 2024
Team Member: Jacky
5.0
Appointment verified by SaloniQ Software

Brilliant as always

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Response from Francesco Hair Hanley

Hi Karen,

thank you so much for your kind words! We are thrilled to hear that you had another great experience at our salon. Our team always strives to provide top-notch services to our clients. We're glad to have you as a loyal customer.

See you at your next visit! Best, The Francesco Hair Hanley Team

Ms

Jenny Leese
14th Dec 2024
5.0

As always fabulous cut and style

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You’re all Fabulous

Josie Thornber
13th Dec 2024
Team Member: Stephanie
5.0
Appointment verified by SaloniQ Software

Had my Xmas colour today. I’ve been styled by Steph for over 15 years. She always offers great advice, is attentive, caring, a really lovely lady and I always leave feeling like a million dollars

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Response from Francesco Hair Hanley

Hi Josie Thornber,

Thank you for taking the time to leave such a lovely review about your experience at our salon. We are thrilled to hear that you have been a loyal client of our stylist Steph for over 15 years - that truly speaks volumes about the quality of her work. We are delighted that she was able to provide you with great advice, attentive service, and make you feel like a million dollars.

Best,
The Team at Francesco Hair Hanley

Hair Appointment

Carol Fowler
13th Dec 2024
Team Member: Jacky
4.0
Appointment verified by SaloniQ Software

Great service and conversation

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Value
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Response from Francesco Hair Hanley

Hi Carol,

We always strive to make our salon a welcoming and enjoyable environment for everyone, so it's wonderful to hear that you had a great time.

Thanks again for your kind words, we appreciate your support and hope to see you again soon.

Best,
The Team at Francesco Hair Hanley

Hair

Penny Beaston
12th Dec 2024
Team Member: Frankie-Lea
5.0
Appointment verified by SaloniQ Software

Brilliant experience as always. Very friendly and knows me as a client so advises me and is always spot on. Love the colour today

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Value
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Response from Francesco Hair Hanley

Hi Penny,

Thank you so much for taking the time to leave such a kind review! We are also glad to know that you are happy with your color today. Our stylists are always happy to provide advice and recommendations, and we are glad to hear that it was spot on for you.

Thank you for your continued support and we look forward to seeing you again soon.

Best,
The team at Francesco Hair Hanley

Hair

Penny Beaston
12th Dec 2024
Team Member: Frankie-Lea
5.0
Appointment verified by SaloniQ Software

Brilliant experience as always. Very friendly and knows me as a client so advises me and is always spot on. Love the colour today

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Value
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Hair

Mrs Carol Hill
12th Dec 2024
Team Member: Jacky
5.0
Appointment verified by SaloniQ Software

Everything about the visit was excellent

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Value
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Hair cut

Swati Mittal
10th Dec 2024
2.5
Appointment verified by SaloniQ Software

The worst hairstyle I’ve ever had. I don’t even want to look at my face in the mirror. What’s the point of showing what you want if they’re just going to do whatever they want? And they kept telling me I looked so good—come on, I’m not a fool.

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Very good

Chloe Tennant
10th Dec 2024
Team Member: Frankie-Lea
5.0
Appointment verified by SaloniQ Software

Very good. Always pleased with the service. The stylist listens to what I want my hair to look like and makes recommendations that would best suit.

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Response from Francesco Hair Hanley

Hi Chloe,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you are always happy with our service. Our team takes great pride in listening to our clients and providing them with the best recommendations to achieve their desired look. We are humbled by your kind words and can't wait to welcome you back in the salon.

Warmly,
The team at Francesco Hair Hanley

Saturday salon visit

Jayne
7th Dec 2024
Team Member: Chloe
4.5
Appointment verified by SaloniQ Software

Chloe always listens to me and understands the frustrations I have with my hair.
She always makes me feel welcome and comfortable.

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Value
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Response from Francesco Hair Hanley

Hi Jayne,

We are delighted to hear that you've had a positive experience with Chloe. We will be sure to pass along your kind words to Chloe and the rest of the team.

We are always here to help with any hair frustrations you may have. Don't hesitate to let us know if there's anything we can do to make your next visit even better.

Best,
The Team at Francesco Hair Hanley

Great cut and colour

Angie Dundas Gwilt
7th Dec 2024
Team Member: Fiona
5.0
Appointment verified by SaloniQ Software

Great job as always by Fi & Michelle, lovely atmosphere in the salon, it’s always a pleasure to visit and be taken care of by professionals who know their stuff!

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Hair

Peggy Mcgarrity
7th Dec 2024
Team Member: Fiona
5.0
Appointment verified by SaloniQ Software

Excellent service very professional individual wonderful skills

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Value
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Great experience!

Karen Spragg
6th Dec 2024
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

Lovely treatment by Michelle & Jacky today! Really pleased with my colour & cut! Refresh from my last appointment which drew lots of compliments & the colour lasted really well!
Extremely happy with my hair today! Thank you so much! 🙏
Also purchased a special offer Christmas product box which is fantastic value!
Cheers & wishing you all a very happy Christmas 🎄✨

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Love my hair again!

Kerri Jackman
6th Dec 2024
Team Member: Jacky
5.0
Appointment verified by SaloniQ Software

As a person who really struggles with time to do anything with my hair I’d sort of given up on it. Jackie has made my hair look so lovely and given really great advice on how to style it myself with minimum effort. She’s so understanding about my lack of time and ability and I finally love how my hair looks after years of not bothering with it. Thank you Jackie!!!

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Routine 3 week appointment

Karen
5th Dec 2024
Team Member: Frankie-Lea
5.0

Love this place, always made to feel welcome, Frankie knows exactly how I like my hair.
Enjoyed a Seasonal Bailey’s Coffee too.

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Routine 3 week appointment

Karen
5th Dec 2024
Team Member: Frankie-Lea
5.0
Appointment verified by SaloniQ Software

Love this place, always made to feel welcome, Frankie knows exactly how I like my hair.
Enjoyed a Seasonal Bailey’s Coffee too.

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Value
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Atmosphere

Cut and blow dry.

Kath Roberts
4th Dec 2024
Team Member: Fiona
5.0

Great cut, good conversation and nice atmosphere. I really like my hair. Thank you

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Excellent

Laura
4th Dec 2024
Team Member: Frankie-Lea
5.0
Appointment verified by SaloniQ Software

Excellent as always ☺️

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Excellent as always

Maria Kettle
29th Nov 2024
Team Member: Jacky
5.0
Appointment verified by SaloniQ Software

Brilliant!! Couldn’t ask for more.

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Great

Anonymous
29th Nov 2024
5.0

Fantastic as always

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Fabulous

Anonymous
29th Nov 2024
5.0

Fantastic as always

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Excellent service

Debbie Shenton
29th Nov 2024
Team Member: Stephanie
5.0
Appointment verified by SaloniQ Software

It’s been a while since I’ve visited the salon. Steph always makes a good job of my hair and it’s a lovely experience will go back.

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Happy haircut time ❤️

Pat Bentley
27th Nov 2024
Team Member: Fiona
5.0
Appointment verified by SaloniQ Software

Fantastic as usual . Think fact that I have been coming here since 1990 says it all.
Always happy to discuss ideas for change I may consider and give advice . Never been disappointed or unhappy with my hair in all those years

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Brilliant styling

Julie Gimblett
24th Nov 2024
Team Member: Stephanie
5.0
Appointment verified by SaloniQ Software

As usual just brilliant service. Steph is not very extremely skilled and professional she is a lovely lady.

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Lovely salon

Catherine Matlock
22nd Nov 2024
Team Member: Frankie-Lea
4.5
Appointment verified by SaloniQ Software

Frankie is always so friendly and customer oriented. Listens well. Good stylist.

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Great haircut

Miss Rebecca Birks
21st Nov 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

I thought Chloe was very helpful and gave a great service. Will definitely be booking for my next haircut.

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Review

Anonymous
19th Nov 2024
5.0

Frankie is absolutely fabulous as always. Not only a fantastic hairdresser, but a lovely lady too. I always look forward to seeing her, I go in feeling rubbish, and come out feeling great. Great coffee ☕ too.

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Wonderful service

Rebekah Lyons
19th Nov 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

The whole team gave a very warm and welcoming atmosphere. I was taken over to my chair and offered a drink. Chloe introduced herself to me and we talked through the style I wanted.

Chloe talked me through the whole process step by step. What products were applied and there purpose. Ensured the length and cut was to my liking and altered it when i asked for slight changes.

I'll most definitely be returning and having chloe has my stylist in the future.

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Relaxing visit

Helen Edwards
15th Nov 2024
Team Member: Frankie-Lea
5.0

Frankie was Lovely very friendly very helpful. She listened to what I said and came up with a solution and made me feel at ease.Thank you

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Mrs

Pauline Cave
14th Nov 2024
Team Member: Jacky
4.5
Appointment verified by SaloniQ Software

Great

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Always Looked After

Joanna Eve Harrison
12th Nov 2024
Team Member: Frankie-Lea
5.0
Appointment verified by SaloniQ Software

As always my visit to the Salon was a relaxed one. Frankie always looks after me, listens to my needs and I always leave feel pampered.
The salon has a lovely welcoming feel and o can’t recommend it enough.

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Highlights

Leila Hussain
10th Nov 2024
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

The best! Continues to take case of my hair and always gets the result o want.

Always walk out happy!

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Hair cut

Jill Nicholas
7th Nov 2024
Team Member: Fiona
5.0
Appointment verified by SaloniQ Software

Great hair stylist

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Hair Colouring and Cut

Samantha Journet
3rd Nov 2024
5.0

Absolutely fab as always.I always leave it up to Jackie and have never come out disappointed.Would not go to anybody else.

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Fantastic service

Jemima
3rd Nov 2024
Team Member: Michelle
4.5
Appointment verified by SaloniQ Software

I am thrilled with the results Michelle achieved with my highlights. Thank you so much.

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