Birthday Galaxy Hair
5.0
Appointment verified by SaloniQ Software
Awesome from start to finish!
I arrived for a special hair colour/restyle as a treat to my myself for my 50th Birthday, to find two large balloons and cupcakes. A lovely and thoughtful surprise that brought a tear or three to my eyes.
Sarah, showed me the colours we’d previously discussed and made sure I was still happy with the planned colours, Chloe chatted with me about the cut/style. Both communicated really well with each other to ensure the cut and colour complemented each other. I was kept informed about timings, what was happening and was happy with the entire process. The colour didn’t take as long as expected, so I was offered the choice of waiting for Chloe to finish her client or another stylist. I chose to go with the other stylist, Holly, rather than wait as they are all excellent. Holly asked me what I’d like, offered helpful suggestions and was lovely when I decided to switch parting position during blow drying.
All the staff were so friendly and I was offered drinks, magazines and regularly checked on.
The end result is absolutely stunning and I can’t praise all the staff highly enough, they all ensure that a salon visit is a relaxing treat away from the hustle and bustle of life. I’m so happy with my birthday hair and the wonderful experience they gave me. Thank you so much, full marks!
Response from Francesco Hair Lichfield
Hi Simone,
So glad you loved your birthday hair! it looked absolutely fabulous! also thank you for sharing your yummy cakes with us all.
We hope to see you again soon.
Saskia
Francesco Group Lichfield