Francesco Hair Newcastle

59 Ironmarket, Newcastle-under-Lyme, Staffordshire, ST5 1PE

About us

Welcome to Francesco Hair Salon in Newcastle! Our warm, welcoming and friendly hairdressing salon is home to our talented team of hairdressers. All our hair stylists have considerable industry experience and have completed extensive training to provide all our guests with unrivalled hair care expertise.

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Opening hours

Monday Closed
Tuesday 09:00 - 20:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 18:00
Friday 09:00 - 17:00
Saturday 08:00 - 16:00
Sunday Closed

Services

Hair

Reviews

4.94
205 verified reviews
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Filter by rating

Fabulous salon

Linda Hammond
14th Dec 2024
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

To be really honest I wouldn't go anywhere else for advice and haircuts.
I previously frequented a high street big name hairdressers but didn't find either myself or other customers were treated with respect. Francesco staff are all different and so pleasant to everyone that comes through their doors.
I value the advice from Natalie before embarking on a new style.
Thank you guys you're getting it so right.

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Fantastic

Jackie Winkle
12th Dec 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Jacqui & Natalie were fantastic, as always. Lovely team of ladies. Always welcoming, as well as professional. Can't fault them!

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Always excellent

Julie Beedon
11th Dec 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Jacqui always looks after me really well paying attention to my health and well being and how it impacts my hair.

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Fabulous

Gillian Farr
10th Dec 2024
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

Warm and welcoming. Super professional. Great results

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Superb service!

Melanie Staton
10th Dec 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Always a warm welcome from all staff.
Nice atmosphere.
Jacqui always has time for clients and creates a great style every time.
Lovely friendly welcome from Jo on reception too.

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Cut and blow dry

Hilary Jones
7th Dec 2024
Team Member: Natalie
5.0

Fine as always

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Response from Francesco Hair Newcastle

Hi Hilary,

Thank you so much for taking the time to leave us a review. We truly appreciate it!

We're happy to hear that you had another positive experience at our salon. Providing excellent service and making our clients feel comfortable is our top priority. We're glad to know we're doing a good job!

Thank you for your continued support. We hope to see you again soon.

Best regards,
The team at Francesco Hair Newcastle

Thank you!

Anonymous
5th Dec 2024
Team Member: Lillia
5.0

Lillia was great as always. I really liked the updo and she put lots of attention into it.

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Response from Francesco Hair Newcastle

Dear valued customer,

Thank you for taking the time to leave a review for our salon. We are delighted to hear that you were pleased with Lillia's service and her skills in creating your updo. We take great pride in our attention to detail and it is always a pleasure to receive such positive feedback.

We will be sure to pass on your kind words to Lillia and the rest of our team. We look forward to welcoming you back to our salon soon.

Best regards,

The team at Francesco Hair Newcastle

Another fantastic visit

Laura Evans
30th Nov 2024
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

I wouldn't want to go anywhere else to get my hair done. Had foils done by Natalie and a cut by Jacqui, very happy with the result. I can honestly say everyone is really lovely and always go out of their way to make me feel comfortable.

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Response from Francesco Hair Newcastle

Dear Laura,

Thank you for taking the time to leave such a kind review. We are thrilled that you had a positive experience with our team at Francesco Hair Newcastle.

We are glad to hear that your foils done by Natalie and your cut by Jacqui turned out well. Our team always strives to provide excellent service and we are happy to know that you are satisfied with the result.

It means a lot to us that you felt comfortable during your visit. We believe that creating a welcoming and relaxed atmosphere is an important part of the salon experience.

Thank you again for choosing our salon. We look forward to seeing you again soon!

Best regards,
The team at Francesco Hair Newcastle.

Styling and colour

Mrs Sandra Shephard
29th Nov 2024
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

Great job! Love the finished product. Exactly as I wished my hair to be.

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Response from Francesco Hair Newcastle

Dear Mrs Sandra,

Thank you for your kind review! We are thrilled to hear that you were happy with your hair transformation. Our team at Francesco Hair Newcastle works hard to ensure that each customer leaves our salon feeling satisfied and confident.

We appreciate you taking the time to share your positive experience with us. We hope to see you again soon for your next hair styling appointment.

Sincerely,
The team at Francesco Hair Newcastle

Mrs

Jane Leadbetter
21st Nov 2024
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

Always friendly, attentive and nothing is too much trouble. Loves sharing and adapting your ideas , for the best.

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Response from Francesco Hair Newcastle

Hi Jane, thank you so much for taking the time to leave such a lovely review! Our team is delighted to hear that you had a great experience at our salon. We pride ourselves on providing top-notch service and making sure that our clients feel comfortable and listened to. It's great to know that you felt that way during your visit. Our team loves working with our clients to bring their ideas to life and create the best look possible. Thank you again for your kind words, they mean a lot to us. We look forward to seeing you again soon! Kind regards, The team at Francesco Hair Newcastle.

Birthday haircut and treatment

KD
6th Nov 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Such a lovely welcome from Jac and the team on my birthday, which was a lovely surprise. They couldn’t do enough to make me feel “at home” and relaxed. An absolutely first-class service - couldn’t fault it! Thank you.

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Fantastic

Jill Whitmore
19th Oct 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Always happy, professional and ready to change my hairstyle at short notice when required.

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Response from Francesco Hair Newcastle

Hi Jill,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you have had a positive experience with us. Our team takes pride in providing exceptional service and ensuring that our clients are happy and satisfied with their hairstyles. We are always happy to accommodate any last-minute changes and help you achieve your desired look. We look forward to seeing you again soon!
Take care,
The team at Francesco Hair Newcastle

Colour

Susan Boyce
19th Oct 2024
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

Excellent service as usual

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Response from Francesco Hair Newcastle

Hi Susan,

Thank you so much for your kind words and for taking the time to leave us a review! We are so happy to hear that you continue to have a great experience with us. We strive to provide excellent service and it's wonderful to know that we are meeting your expectations.

We truly appreciate your support and look forward to seeing you again soon. If there's ever anything we can do to make your experience even better, please don't hesitate to let us know.

Take care,
The team at Francesco Hair Newcastle

Won’t be back

Catherine Hall
11th Oct 2024
1.5
Appointment verified by SaloniQ Software

I don’t know what’s happened to this hairdressers but everyone seemed miserable. The person who did my hair didn’t listen or even try to understand what I wanted . Throughout the whole 2 hours I was there she didn’t speak once. I walked out after and went straight to somewhere else and booked in there.

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Above and beyond

Michelle Fry
10th Oct 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Amazing service but also a listening ear. Always go that extra mile.

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Response from Francesco Hair Newcastle

Hi Michelle,

Thank you so much for your kind review! We are delighted to hear that you had an amazing experience with us and that our team provided great service and was attentive to your needs. At Francesco Hair Newcastle, we pride ourselves on going the extra mile for our clients and making sure that we not only provide great hair services, but also a listening ear to make your visit more enjoyable.

We appreciate your support and we look forward to seeing you again soon! Thank you for choosing Francesco Hair Newcastle for your hair needs.

Best,
The Team at Francesco Hair Newcastle

Wonderful

Melody Smith
10th Oct 2024
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

I love this hairdressers, the app for appointments doesn't work so need to call and book. Availability for appointments is very low at the minute and I have had to book with another hairdressers for the upkeep of my hair until Availability comes back. I hope this changes because I love Francescos.

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Response from Francesco Hair Newcastle

Hi Melody,

Thank you for your review! We're glad to hear that you love our salon. We apologize for the inconvenience regarding our appointment app not working and the low availability for appointments at the moment. We understand how important it is to maintain your hair and we're sorry that we couldn't accommodate you. However, we are continuously working on improving our appointment system and we hope to have it up and running soon. Thank you for your understanding and we look forward to seeing you back at our salon in the future.

Best regards,

The team at Francesco Hair Newcastle

Always a pleasure

Mrs Sarah Parsons
10th Oct 2024
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

I’ve been coming to this salon and having my hair cut and styled by Nat since 2015. I receive excellent care and attention every time. I have always been more than happy with the colour, style, treatment and cut. I would recommend this salon and Nat to anyone but especially those with curly, dry hair!!

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Winter Freshen

Rachel Bayley
8th Oct 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

My hair was feeling really flat, more natural highlights than I would care for. Jacqui and Nat were fabulous, and knew exactly what was needed to bring the sparkle and warmth back after the summer. Super friendly as ever, I always love coming to the salon they make you feel so welcome.

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Response from Francesco Hair Newcastle

Hi Rachel,

Thank you so much for taking the time to leave us a review. We're glad to hear that Jacqui and Nat were able to give you the perfect hair transformation, bringing back the sparkle and warmth after the summer. We always strive to provide top-notch services and it's great to hear that you felt so welcome at our salon.

We'd love to see you again soon and help you maintain your fabulous new look. Thank you again for the kind words and for choosing our salon.

Best wishes,
The team at Francesco Hair Newcastle

Wonderful

Mary Johnston
8th Oct 2024
Team Member: Alex
5.0
Appointment verified by SaloniQ Software

Alex was very gentle and she did a wonderful job, very pleased with my hair

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Response from Francesco Hair Newcastle

Dear Mary,

Thank you for leaving such a lovely review! We are thrilled to hear that you had a great experience with Alex and that you are pleased with your hair. We pride ourselves on providing gentle and skilled services to all of our clients and we are delighted that Alex was able to deliver that for you. We look forward to seeing you again soon!

Best wishes,
Team at Francesco Hair Newcastle

Always a Joy

Julie Beedon
3rd Oct 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Jackie always does a lovely cut which people regularly remark as really well done. I like the way she tweaks it every time which keeps it fresh. She is also a delight to chat to making the whole visit a pleasure.

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Response from Francesco Hair Newcastle

Hi Julie,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Jacqui's cuts are always well done and that her attention to detail keeps your hair looking fresh. It's wonderful to know that you also enjoy chatting with her during your visits, making it a pleasant overall experience.

We appreciate your kind words and we look forward to seeing you at our salon again soon.

Best regards,
The Team at Francesco Hair Newcastle

Always fantastic!

Mrs Lorene Mayer
1st Oct 2024
Team Member: Alex
5.0
Appointment verified by SaloniQ Software

Great job on the color!

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Response from Francesco Hair Newcastle

Dear Mrs Lorene,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you loved the colour we did for you! Our team at Francesco Hair Newcastle is dedicated to providing top-notch services to all of our clients.

We are so glad that you had a positive experience at our salon. We hope to see you again soon. Remember, if you need any touch-ups or maintenance, we are here to help.

Thank you again for your kind words. It means a lot to us.

Warm regards,
The team at Francesco Hair Newcastle

5🌟

Anonymous
29th Sep 2024
5.0
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Ms

Helen Watton
26th Sep 2024
5.0

Jacqui is beyond amazing. I would not trust anyone else with my hair. She know’s exactly whats needed by my hair and acts accordingly. I would never change Salon now. Absolute perfection

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Response from Francesco Hair Newcastle

Hi Helen,

Thank you for your lovely review! We're thrilled to hear that Jacqui did an amazing job on your hair and that you trust her with your locks. We couldn't agree more - Jacqui is definitely one of our top stylists who always knows exactly what our clients' hair needs.

We're honored that you've chosen to stick with us as your go-to salon for your hair needs. We always strive for perfection and it's wonderful to hear that we were able to achieve that for you. Thank you again for your kind words and we can't wait to see you again!

Best,
The team at Francesco Hair Newcastle

Toner, cut and finish

Mrs Kay Wild
25th Sep 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Always in safe hands at Newcastle Francesco’s. Lovely toner shade applied by Natalie following a colour consultation. Cut by Jacqui who always knows out to make the best of my fine hair with her skills. Thanks again ladies.

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Response from Francesco Hair Newcastle

Hello Mrs. Kay Wild,

Thank you for taking the time to leave us a review. We are delighted to hear that you had a great experience with us at Francesco Hair Newcastle. We are glad that you felt taken care of by our team and that Natalie and Jacqui were able to meet your expectations with their skills and expertise.

We always strive to provide our clients with the best possible service and we are happy that we were able to do so for you. Your kind words mean a lot to us and we hope to continue to exceed your expectations with every visit.

Thank you again for choosing us and we look forward to seeing you at our salon.

Warm regards,

The team at Francesco Hair Newcastle.

Fantastic experience

Anna King
24th Sep 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Jacqui and her team are really friendly and always happy to go the extra mile to make a hair appointment enjoyable. My cut and colour are perfect. I couldn’t ask for a better service. Thank you all at NUL.

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Response from Francesco Hair Newcastle

Hi Anna,

Thank you so much for taking the time to leave such a kind review. We are happy to hear that you had a positive experience at our salon and that Jacqui and our team were able to make your hair appointment enjoyable. We strive to provide excellent service and we are delighted to hear that your cut and colour turned out perfect. We truly appreciate your support and look forward to seeing you again soon.

Warmly,
The team at Francesco Hair Newcastle

Fabulous Colour, Cut & Finish

Ann Harley
22nd Sep 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Another great hair appointment with Nat on my highlights and Jacqui on my cut, blow dry & finish. Hair looks amazing.

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Response from Francesco Hair Newcastle

Hi Ann Harley,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you had another wonderful experience with Nat and Jacqui at our salon.

We're glad to know that your hair looks amazing and we hope it continues to do so. We always aim to give our clients the best results and we're happy to know that we've achieved that for you.

Thank you for choosing our salon for your hair needs. We look forward to seeing you again soon!

Best wishes,

The team at Francesco Hair Newcastle

Thank you

Jill Whitmore
15th Sep 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Thank you to everyone there for all of your help and hospitality.

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Response from Francesco Hair Newcastle

Dear Jill,

Thank you so much for taking the time to leave such a kind review. We are thrilled to hear that you enjoyed your experience at our salon and that our team was able to provide you with helpful and hospitable service.

Our goal at Francesco Hair is to ensure that every client feels welcomed and taken care of during their visit. We are grateful for your feedback and it will definitely be shared with our team.

Thank you again and we look forward to welcoming you back to our salon in the future.

Sincerely,

The Team at Francesco Hair Newcastle

Cut and Colour

Miss Tracey Walklate
11th Sep 2024
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

As always looked after, discussion on what I was looking for with excellent advice from Nat and super colour and cut.

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Response from Francesco Hair Newcastle

Hi Miss Tracey,

Thank you so much for taking the time to write such a lovely review. We're glad to hear that you were happy with your recent visit to our salon.

Our team at Francesco Hair is always committed to providing our clients with personalized consultations and expert advice, so we're thrilled to hear that you found Nat's suggestions helpful. We are also pleased to know that you were satisfied with your colour and cut.

We appreciate your continued support and we can't wait to see you again soon.

Warmly,

The team at Francesco Hair Newcastle

Fab

Anonymous
6th Sep 2024
5.0

Lovely as always x

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Great experience.

Elaine Bloor
5th Sep 2024
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

As always, great cut & blow dry.

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Response from Francesco Hair Newcastle

Dear Elaine,

Thank you so much for taking the time to leave a review. We are delighted to hear that you were pleased with your recent cut and blow dry at our salon.

Our team strives to provide exceptional service and we are thrilled to know that we were able to meet your expectations once again.

If there is anything else we can do to make your experience even better in the future, please do not hesitate to let us know.

Wishing you all the best,

The team at Francesco Hair Newcastle

Refreshed!

Mrs Brenda Morris-Goostrey
3rd Sep 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Always a pleasure to visit and feel 1 million dollars when I leave the salon! Thank you x

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Response from Francesco Hair Newcastle

Dear Mrs Brenda,

We are delighted to hear that you always have a wonderful experience at our salon and leave feeling like a million dollars! Thank you so much for taking the time to share your kind words with us. It means a lot to our team.

We strive to provide top-notch services and make sure our clients feel confident and beautiful when they leave our salon. We are thrilled that we could achieve that with you. It is always a pleasure to have you here.

We look forward to pampering you again in the future.

Warmly,

The team at Francesco Hair Newcastle

Excellent experience

Laura Evans
31st Aug 2024
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

Always really welcoming and give honest advice on what is needed. Had to rearrange my appointment and they were really accommodating. I've gone here for several years and genuinely wouldn't want to go anywhere else. Everyone is lovely and friendly.

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Response from Francesco Hair Newcastle

Dear Laura, thank you so much for taking the time to share your experience at our salon. We are delighted to hear that our team was able to provide excellent service to you, and that you appreciate our honest and accommodating approach. We are happy to have you as a returning customer and truly appreciate your loyalty. Thank you for your kind words about our team's friendliness as well. We look forward to welcoming you back for your next appointment. Have a wonderful day!
Sincerely,
The team at Francesco Hair Newcastle

Hair cut

Alison Murray
30th Aug 2024
Team Member: Natalie
5.0

Fab service and great hair cut thank you

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Response from Francesco Hair Newcastle

Hi Alison, thank you so much for leaving such a kind review! We are thrilled to hear that you had a fab experience at our salon and are happy with your new haircut. We strive to provide top-notch service and a great haircut every time. We look forward to seeing you again soon! Have a great day.

The team at Francesco Hair Newcastle

Amazing experience

Sarah Jacobs
29th Aug 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

The team really looked after me as always and made it a lovely experience

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Response from Francesco Hair Newcastle

Hi Sarah,

Thank you for taking the time to leave us a review. We are so glad that you had a lovely experience at our salon - that is always our goal! Our team takes pride in providing exceptional service to all of our clients. We appreciate your continued support and can't wait to see you again soon.

Warmly,
The team at Francesco Hair Newcastle

New client cut Alex

Jane Rosson
28th Aug 2024
Team Member: Alex
5.0
Appointment verified by SaloniQ Software

Very friendly and offered good advice regarding my hair type and condition.

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Response from Francesco Hair Newcastle

Hi Jane, thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience at our salon. Our team takes great pride in providing friendly service and offering helpful advice for our clients' hair needs. We are glad that you found our advice beneficial in understanding your hair type and condition. We appreciate your feedback and hope to see you again soon. Take care!
Best,
The Team at Francesco Hair Newcastle

Happy customer

Liz Crawford
23rd Aug 2024
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

I always received a warm welcome and feel valued as a customer.
I leave the salon in a happy frame of mind and more than pleased with the cut and colour.

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Irish

Linda Hammond
23rd Aug 2024
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

Love this salon. Nothing is too much trouble for the staff.
A very welcome cup of coffee is a lovely start to the visit.
Natalie is always helpful with good advice, a great haircut and a lovely, considerate and pleasant attitude.

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Review

Annette Flanagan
20th Aug 2024
Team Member: Jacqui
5.0

Warm, welcoming and very professional. Very Pleased with the resulting colour and cut.

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Cut and blow dry

Hilary Jones
16th Aug 2024
Team Member: Natalie
5.0

Fine

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Hair styling and colour

Sandra Shephard
9th Aug 2024
Team Member: Natalie
5.0

Loved my hair cut and colour! Exactly as I wanted it to be. Thank you, Natalie, for your expertise and friendliness.

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Friendly and great advice!

Mr Karl Deakes
7th Aug 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Very helpful advice provided on my last visit to help manage my hair’s style and health.

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New hair day

Mandy
6th Aug 2024
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

I always have a fantastic experience at the salon, Nat and the whole team are really warm and friendly, I had a great consultation, they listen to me and then advise what's best for my needs. Thank you Alex, the colour is amazing, and Nat just knows how to cut my hair and what works for me. Thank you again ladies see you soon 😊

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Above average

Jill Whitmore
30th Jul 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Thank you Jacqui for getting me back to normality and being as professional as ever.

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Excellent service as always

Jenny
23rd Jul 2024
Team Member: Jacqui
5.0

Excellent and thoughtful service from Jacqui, Teagan and the team

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Wash, cut and blow

Mrs Sally Glover
22nd Jul 2024
Team Member: Tiegan
4.5
Appointment verified by SaloniQ Software

Tiegan is very friendly, she is helpful with her ideas when it comes to your hair, and she knows exactly what she is doing - which is very reassuring! Love this salon !!

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Superstars

Mrs Brenda Morris-Goostrey
16th Jul 2024
Team Member: Tiegan
5.0
Appointment verified by SaloniQ Software

Always a pleasure to see super talented Tiegan - and a super blow dry by Natalie….thank you both xx

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Miss

Sophie Shepherd
13th Jul 2024
Team Member: Alex
5.0

Really lovely cut and stylist. I have lots of hair but she did an amazing job!!

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Wonderful!

Mary Johnston
12th Jul 2024
Team Member: Alex
5.0
Appointment verified by SaloniQ Software

Alex was amazing! So pleased with my hair and experience. Such a lovely girl.

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Cut & Colour

Rachel Bayley
9th Jul 2024
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

Perfect hair cut and colour. Always make a visit comfortable and relaxing.

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Mullet

Harry Anderson
5th Jul 2024
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

First time here, Natalie was amazing at cutting my hair back in a mullet style , she also knew how to bring my curls back

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