TONI&GUY NUL

51-52 Ironmarket, Newcastle-under-Lyme, Staffordshire, ST5 1PB

About us

As a salon we pride ourselves on delivering the highest standards with a professional and friendly service to each and every client. Comprising of a strong team of talented and passionate international stylists and technicians trained at the world famous TONI&GUY Academy, London are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 19:00
Friday 09:00 - 18:00
Saturday 09:00 - 17:30
Sunday Closed

Reviews

4.92
904 verified reviews
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Pamper day

Carole
16th Jun 2021
Team Member: Tom
5.0

Excellent service as usual - a proper pamper session

Thanks T@G

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Treat time!

Alison Plant
13th Jun 2021
5.0

Friendly and approachable, professional and you feel she is focused on you for your time there.

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Always a pleasure

Robert Kennie
12th Jun 2021
Team Member: Gabrial
5.0
Appointment verified by Zenoti

I always have a great and relaxing experience here and enjoy chatting to the guys. Always delighted with the results and for me value for money is outstanding, you get what ypu pay for. Great and taken care of salon, clean and again fantastic atmosphere. Alway look forward to my next appointment

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Haircut

Seema
10th Jun 2021
Team Member: Charlotte
5.0
Appointment verified by Zenoti

I felt that Charlotte is the best hair dresser. She gets very quickly what you want and helps deciding and avoiding the serious hair disaster that you may choose. Very talented and experienced. Headeash was neat with the right water temperature.

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Always a new look!

Jayne Krawiecka
8th Jun 2021
Team Member: Gabrial
5.0
Appointment verified by Zenoti

Because i trust his expertise i always come away with a new look that suits me.

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Great to be back

Susan nichol
3rd Jun 2021
5.0
Appointment verified by Zenoti

Oh how I have missed having my hair cut and coloured, love being pampered and no longer have to have the camera switched off on my zoom calls. Thanks to you all, feel and look great again

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THANK YOU

lorraine hammond
3rd Jun 2021
Team Member: Tom
5.0

Thank you Tom and Stephen, best colourist and stylist for miles.. You are both so talented and made me feel at ease in the salon with the way the world is right now.. clean, tidy, very welcoming..

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Great service

Rachel
26th May 2021
Team Member: Charlotte
5.0
Appointment verified by Zenoti

Went to the salon having had a bad experience at my previous salon, which I had used for years. From walking into the salon I felt very relaxed. The salon gives as spa like feel. I was asked exactly what I was looking for and throughout the cut I was asked if it was ok with length. Very pleased with my cut and overall experience.

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Best ever

Donna
20th May 2021
Team Member: Gabrial
5.0
Appointment verified by Zenoti

So, lockdown has done damage to everyone. A little snip here, bad layers there, put that over the year and you have a mess equivalent to a rats nest. These guys work serious miracles. I went in looking like an extra from a horror movie and came out feeling like amazing. I will never let anyone else cut my hair. I can't recommend these guys high enough. Expert service, friendly and masters of their craft.

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Best ever

Donna
20th May 2021
Team Member: Tom
5.0
Appointment verified by Zenoti

After the horror of lockdown my hair suffered from being home coloured, it was a mess, and Tom, amazing as always, brought it back to life. He and Gabrial are literally the only people I trust with my hair. I've been using them for years, and you seriously can't get any better. Before these guys I salon hopped never satisfied. Not any more. They are not only friendly, but amazing at their craft. I can't recommend them highly enough.

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Revier

Rory Paton
15th May 2021
Team Member: Gabrial
5.0
Appointment verified by Zenoti

Couldn’t ask for more

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Lovely job

Anonymous
15th May 2021
5.0

Fabulous job

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Style and blow dry appointment

Angela Clowes
11th May 2021
Team Member: Gabrial
5.0
Appointment verified by Zenoti

As always it was a pleasure to visit the salon. It is a lovely relaxed atmosphere and I am very happy with my hair.

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Amazing as ever!

Jane
9th May 2021
Team Member: Gabrial
5.0
Appointment verified by Zenoti

Finally got back to the salon for a much awaited post-lockdown cut! Absolutely amazing service as ever. Love going in for a catch up as well as an amazing cut. Next for my colour to be booked with Tom. Well done to the whole team for meetings guidelines yet still provide a first-class service

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Amazing

Anonymous
9th May 2021
5.0

Hats off to these guys under these extreme difficult times. It’s devastating seeing the couple of bad reviews they have been left when I witnessed first hand the stress and pressure they all put themselves through just to make there clients happy and satisfied with the experience. Everytime I visit the salon I feel like I’m a very valued customer not once have I been and left feeling slightly disappointed or unhappy! The atmosphere is always uplifting and every staff member is treated like they’re all just a big family, like a brother & sister relationship ?

It’s a shame that some people have left this lockdown so demanding and left these lovely people feeling like they haven’t done enough. Questioning why they are even working for this industry!!!

ALL OF YOU are incredible at what you do. Listen to the hundreds of positive reviews that you have, not the few from the arrogant customers who don’t appreciate your hard work!

See you soon x

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cut and style

Anonymous
9th May 2021
5.0

fantastic. Great service all the way through and really happy with the end result.

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Post lockdown with stylist Steve

Anne Sloan
8th May 2021
5.0
Appointment verified by Zenoti

An extremely pleasant experience In having my hair done. A relaxing and welcoming environment

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Post lockdown with stylist Steve

Anne Sloan
8th May 2021
5.0
Appointment verified by Zenoti

As usual ,- a very welcoming atmosphere. Thank you Steve I am extremely pleased with my treatment and haircut. See you in August

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amazing

Paige Morris
8th May 2021
Team Member: Tom
5.0
Appointment verified by Zenoti

i always have an amazing time every time i’m in and tom always makes my hair look stunning

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❤️

Lynette Davies
3rd May 2021
Team Member: Gabrial
5.0
Appointment verified by Zenoti

Love my my hair following my visit ?

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No more lockdown locks

Claire
2nd May 2021
Team Member: Gabrial
5.0
Appointment verified by Zenoti

Great cut and colour as always, salon is spotless, staff all work very hard and are all friendly and helpful. Wouldn’t go anywhere else! Thank you.

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Back To Normal

Chris
2nd May 2021
Team Member: Gabrial
5.0
Appointment verified by Zenoti

Gabrial did an amazing job on my hair and the happy, positive atmosphere is back. Thank you.

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Pink hair

Marija
2nd May 2021
Team Member: Tom
5.0
Appointment verified by Zenoti

Love my pink look as always done to perfection tom??

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Simply the best!

Jennie Furnival
1st May 2021
Team Member: Gabrial
5.0
Appointment verified by Zenoti

Great service received as always !

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Great service at Toni and Guy Newcastle under Lyme

Jill Lawrence
1st May 2021
Team Member: Charlie
5.0
Appointment verified by Zenoti

Charlie is an asset to the salon. She always listens and produces a quality cut every time. Wouldn’t go anywhere else

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Upset

Sam
1st May 2021
2.0

We travelled three hours from Harrogate in North Yorkshire to come to the salon and have always had a good experience this time was not good. was not offered a tea or coffee and was in and out two people were messing around in the salon and eating food that worked there and I had to wait 25 minutes in a chair no one came over to me and even said what was going on there was no head massarge and normally I love coming to Toni and guy the whole experience felt rushed and the only person that made me feel welcome was Tom as I am a regular customer he was the most cheery of all. I also normally give a tip but didn’t this time and still payed m 41 pounds. I’ve been going to that salon for years but just cause of how the hair dresser made me feel won’t be returning. The hair dryer hit me a few times in the head as well. As a manager myself customers should be looked after it felt like the branch had given up and the only person that said hello to me was Tom making me feel a valued customer who is a credit to the team and has never actually done my hair. I am so shocked and horrified with the experience and won’t be coming back in less this is dealt with.

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Response from TONI&GUY NUL

Many thanks for your review! We are sorry you did not enjoy your experience.
We appreciate you did have a small wait time in the salon, whilst your stylist was accommodating another guest due to your lateness, this was to ensure other guests would not be kept waiting later on.
I have referred back to the CCTV and can confirm you was seated at 4:18pm and your stylist attended to you at 4:31pm.
During your visit I have observed all areas of the salon referring back to our CCTV and have not seen any staff members eating on the shop floor (at which I am glad) as this would be against our strict hygiene policy, all I could find was all staff working hard under immense pressure to make sure we do not need to turn clients away and aslo enjoying there job, I could not see any "messing around"

Long term customer

Tim
1st May 2021
Team Member: Charlie
4.5
Appointment verified by Zenoti

Excellent cut, thanks

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Excellent as always!

Mary
30th Apr 2021
Team Member: Tom
5.0
Appointment verified by Zenoti

Very pleased with my hair and I was treated like a queen. It was lovely to see everyone again. Tell Tom that I enjoyed my hot chocolate!

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Loving my hair

Anonymous
26th Apr 2021
5.0

Love coming to the Salon . Gabriel and Tom are so professional . Always leave feeling amazing . Received so many compliments . Lovely cut and amazing colour. Love these guys . Great salon with a friendly atmosphere .

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Just what I asked for

Kerry
25th Apr 2021
Team Member: Charlotte
5.0
Appointment verified by Zenoti

Friendly, patient and helpful. Love my cut and finish.

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Fantastic job!

Ann
25th Apr 2021
Team Member: Charlotte
5.0
Appointment verified by Zenoti

Thank you so much for a brilliant hair cut and salon visit, as always. Charlotte has done an amazing job cutting my lockdown locks. I’m so grateful and feel so much better with my new hair cut.
In the current circumstances I get so nervous when I’m out of the house, but the salon is set up so well that it makes me feel safe and reassured.
Definitely recommend the service provided, Covid secure environment and overall experience - thanks to Charlotte and the whole team!

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Brilliant as always

Cat D-E
25th Apr 2021
Team Member: Charlie
5.0
Appointment verified by Zenoti

As ever the salon was spotless and well organised. The staff are welcoming and so happy to be doing what they do - their enthusiasm is palpable. Every safety measure was taken seriously, and stuck to! Charlie managed to fix my DIY covid cut with great empathy and a bolt of good humour. Wouldn't go anywhere else!

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Davenport

Louise
25th Apr 2021
Team Member: Gabrial
5.0
Appointment verified by Zenoti

Hi guys, I called in yesterday for my pre colour patch test unfortunately I'm having trouble keeping the plaster in place! It's not been 24hrs yet since it was applied. I'm not sure if it's going to give an accurate result. But so far I gave had no reaction. I'm booked in on thursday next week for my colour but I'm working Monday and tuesday so I am unable to come back before wednesday if you require me toget another patch test.
Many thanks.
Louise Davenport.

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Response from TONI&GUY NUL

Thank you for contacting us on our review page ?
The plaster is more to protect your clothing, as long as you did not wash of your skin test for 48hours we will be able carry out your colour service as normal

A real treat

Helen plant
25th Apr 2021
Team Member: Charlie
4.0
Appointment verified by Zenoti

I enjoyed the experience,charlie did my hair lovely very pleased

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Lovely experience

Victoria Rossiter
24th Apr 2021
Team Member: Charlotte
5.0
Appointment verified by Zenoti

Charlotte brilliant. Listened to what I wanted and got it perfect. Thank you

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Feeling new again!

Jane
24th Apr 2021
Team Member: Tom
5.0

Glad to be back in the safe hands of Tom, love the quality of the products and no roots again! Wouldn't trust anyone else with colour! ?

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Feeling new again!

Jane
24th Apr 2021
Team Member: Gabrial
5.0
Appointment verified by Zenoti

A class as usual, glad to be back, excellent service, excellent products used!!! Already booked next few appointments to ensure I get in, very popular ?

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Hair

Susan Rowley
23rd Apr 2021
5.0

Had my hair done today colour by tom and cut by charlotte.love love love it thanks you so much for my fab hair .

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Great to be back

Bridget
23rd Apr 2021
Team Member: Charlotte
5.0
Appointment verified by Zenoti

It's been so long, but I now feel like a new woman. As always Charlotte preformed her magic and transformed me, thanks Charlotte

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Tuesday Hair Day ☺

Michelle Farr
23rd Apr 2021
Team Member: Gabrial
5.0
Appointment verified by Zenoti

Had lovely salon experience as it as been a while with covid,had a colour with Tom without saying so professional guiding you through each stage of the colour process so pleased with my colour best of all grey all gone.
Gabrial wouldn't change him for the world top stylist.

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Fantastic return to the salon

Debbie
22nd Apr 2021
Team Member: Tom
5.0

My second visit to the salon and again, great from start to finish. I’m thrilled with my hair, the colour, the cut and the condition. It’s also an absolute pleasure to be in the company of the team. Couldn’t ask for more. Thank you!

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Lovely safe and transformational trip!

Clare
22nd Apr 2021
Team Member: Tom
5.0
Appointment verified by Zenoti

Tom sorted my roots, which were more like tall plants, and so took a while! And Gabriel have me a lovely cut.

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Happy Bunny

Judith Champion
20th Apr 2021
Team Member: Charlie
5.0
Appointment verified by Zenoti

Just wanted to say how fabulous my hair looked and felt after my appointment with Charlie yesterday. Another fantastic cut and style, felt a million dollars stepping out of the salon. They were clearly pulled out of the place being fully booked but it didn’t feel like that in the salon. Everyone was chatty and friendly and as a nosy person, I could tell that all the staff were working really hard to make sure all their customers had beautiful hair and as lovely an experience as it could be in the required PPE. Thank you very much and best wishes to you all

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Post lockdown haircut

Anonymous
20th Apr 2021
Team Member: Tayler
5.0

I had a lovely experience at toni & Guy Newcastle last week. You can see that their top priority is to ensure that the customers feel comfortable and safe during their time at the salon. This is the ONLY place I have been, where every single staff member is following through with the covid requirements & guidelines! The salon was immaculate!!
I had my hair cut & styled by Taylor. She is a lovely, polite girl. I was made to feel very comfortable during my service, amazing consultation & she talked through everything she was doing during the cut. I left with an amazing hair cut & curly blowdry!
Thankyou to all of the amazing team at Toni & guy Newcastle under Lyme for creating a safe, enjoyable atmosphere. I will see you soon.

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Great to be back

Jayne Krawiecka
20th Apr 2021
Team Member: Gabrial
5.0
Appointment verified by Zenoti

Same great friendly service despite the imposed restrictions.

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My fantastic colourist

Jenny Harley
17th Apr 2021
Team Member: Tom
5.0

This boy, I trust completely with my colour. I trust his technique, his imagination, his flare for exciting colours, his imagination and his excellent, personal, genuine care that he has for his customers and their hair. He's brilliant and no-one will ever colour my hair again x

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Service at Toni and Guy Newcastle under Lyme

Gill Harrison
17th Apr 2021
Team Member: Tom
5.0
Appointment verified by Zenoti

I have had a great experience at Toni and Guy yesterday. Tom is an amazing colour specialist and Charlie is a wonderful cutter. It was a long process, just shy of 5 hours but I was supplied with Coffee, conversation and humour, a Pokemon Go lesson and some time to relax with my book!

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My Toni and Guy experience

Jackie Mason
17th Apr 2021
Team Member: Gabrial
5.0
Appointment verified by Zenoti

Firstly I was over the moon to get back into the salon and I was very impressed with how the staff are operating during these difficult times. I can't praise Gabrial Tom and their staff enough.

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Amazing as always

Claire
17th Apr 2021
Team Member: Gabrial
5.0
Appointment verified by Zenoti

As always the service is exceptional, the staff friendly and my hair feels and looks amazing! I cannot recommend this salon and the team enough!

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A fantastic pamper day !

Anonymous
17th Apr 2021
5.0

It was lovely to see you all again weeks and weeks of roots gone at last !
Always a fantastic service and the salon has excellent Covid safety in place

All the staff are fantastic - it was like a day out

Thank you all for making me presentable again ❤️

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