Francesco Hair Rugeley

12 Horsefair, Rugeley, Staffordshire, WS15 2EL

About us

Welcome to Francesco Hair Salon in Rugeley! Established in 1984, our professional salon on Horsefair offers a warm and friendly welcome and is home to our talented team of hairdressers. All our hair stylists have considerable industry experience and have completed extensive training to provide all our guests with unrivalled hair care expertise.

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Opening hours

Monday Closed
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:30
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 08:30 - 15:30
Sunday Closed

Services

Hair

Reviews

4.93
282 verified reviews
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Amazing as usual

Stewart Wilkes
18th Dec 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Great chat, great coffee with baileys and even better a great cut

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Response from Francesco Hair Rugeley

Hi Stewart,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon, and that you enjoyed our chat, coffee (with Baileys!), and cut. We strive to provide not only excellent hair services, but also a warm and friendly atmosphere for all of our clients. We hope to see you again soon. Take care!
The team at Francesco Hair Rugeley.

Excellent Cut and Customer Service

Sharon Painter
12th Dec 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

I was very pleased with my cut and finish by Ed today, as always. Been coming here for many years, and have never been disappointed. Customer Service from both Ed and also Dawn on Reception, is always exceptional.

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Response from Francesco Hair Rugeley

Hey Sharon, thank you so much for taking the time to leave us such a lovely review! It's always a pleasure to have you in our salon. We're thrilled to know that Ed delivered another great cut and finish for you. Your loyalty means a lot to us and we're happy to hear that we've consistently met your expectations over the years. Both Ed and Dawn are valued members of our team and we're glad they provided you with exceptional customer service. We can't wait to welcome you back for your next visit. Best regards, The Team at Francesco Hair Rugeley

Great hair do

Mrs Josie Todd
11th Dec 2024
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

Had a lovely morning, fantastic haircut and super colour with a wonderful head massage followed by a lovely coffee 👍

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Response from Francesco Hair Rugeley

Dear Mrs Josie Todd,

Thank you for taking the time to leave such a wonderful review for our salon. We are delighted to hear that you had a lovely morning and were happy with your fantastic haircut and super color. Our team takes great pride in providing top-notch services to our clients, and we are glad to hear that you enjoyed the relaxing head massage and coffee. We appreciate your support and look forward to seeing you again soon.

Best regards,

Team Francesco Hair Rugeley

Libby is a star!

Jo Simpson
10th Dec 2024
5.0

Ella loves coming to see Libby to have her hair done, Libby is always so lovely and patient. We won’t go anywhere else now :) thanks again Libby! X

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Response from Francesco Hair Rugeley

Hi Jo Simpson,

Thank you so much for taking the time to leave such a kind review for Libby at our salon. We are thrilled to hear that Ella enjoys her appointments with Libby and that you have chosen us as your go-to salon.

Libby is a valued member of our team and she always goes above and beyond to make sure our clients feel comfortable and happy during their appointments.

Thank you again for your loyalty and support, we look forward to welcoming you both back to our salon soon.

Warm regards,
The team at Francesco Hair Rugeley

Amazing experience

Rebecca Johnson
23rd Nov 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Always great service and my hair looks healthy and really pleased. Friendly atmosphere and nothing is too trouble and all hair products and process explained thoroughly

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Response from Francesco Hair Rugeley

Dear Rebecca,

Thank you so much for taking the time to leave such a lovely review of your experience at our salon. We are delighted to hear that you had a great service and that you are pleased with the health of your hair.

Our team strives to maintain a friendly and welcoming atmosphere for all our clients, and we are grateful for your kind words. We are always happy to go the extra mile to ensure that our clients feel comfortable and have a delightful experience. We also take pride in thoroughly explaining our products and processes to our clients, so they can make an informed decision about their hair care.

We look forward to seeing you again soon and thank you once again for choosing our salon.

Best wishes,
The team at Francesco Hair Rugeley

Colour, cut, treatment, blow dry.

Ann Galaska
21st Nov 2024
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

Excellent

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Response from Francesco Hair Rugeley

Hi Ann,

Thanks so much for taking the time to leave us a review. We're delighted that you had an excellent experience at our salon. It means a lot to us to hear positive feedback from happy clients like you.

We always strive to provide top-notch services and it's great to know that we've met your expectations. We hope to see you again soon at Francesco Hair Rugeley and to continue providing you with exceptional hair care.

Take care,
-The team at Francesco Hair Rugeley

Cut and blow dry

Sue Naylor
20th Nov 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Brilliant as always

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Response from Francesco Hair Rugeley

Hi Sue, thank you so much for your kind words! We're thrilled to hear that you had another brilliant experience at our salon. It's always a pleasure to have you as our valued customer. We appreciate your continued support and look forward to seeing you again soon. Thank you for taking the time to leave us a review. Take care! From the team at Francesco Hair Rugeley

Excellent service

Dawn Southwell
14th Nov 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Another great haircut, with Ed. I have always loved the result, he is very attentive and makes you feel very comfortable, lovely staff who work there. Highly recommend

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Response from Francesco Hair Rugeley

Hi Dawn, thank you so much for your kind review! We're thrilled to hear that you had a great haircut with Ed. We strive to provide attentive and comfortable experience for all of our clients, and we're glad that Ed was able to deliver that for you. Thank you for recommending our salon and we look forward to seeing you again soon! Warmly, the team at Francesco Hair Rugeley

Root colour

Anonymous
14th Nov 2024
5.0

Made very welcome
Lovely colour. See u in 5 weeks xx

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Response from Francesco Hair Rugeley

Dear valued customer,

Thank you for leaving a review of your recent visit to our salon. We are so happy to hear that you felt welcomed by our team and that you were pleased with your hair's new color. It means a lot to us that you took the time to share your positive experience.

We can't wait to see you again in five weeks for your next appointment. In the meantime, don't hesitate to let us know if there is anything else we can do for you. We'll be more than happy to help.

Thank you for choosing our salon and we look forward to seeing you soon!

Warmly,
The team at Francesco Hair Rugeley

Monthly visit

Julie Fisher
7th Nov 2024
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

, warm welcome from dawn and a relaxing few hours with libby , hair looks 100% better as always .
Thank you ladies

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Response from Francesco Hair Rugeley

Dear Julie,

Thank you so much for taking the time to leave such a lovely review about your recent visit to our salon. We are thrilled to hear that you had a warm welcome from Dawn and that you had a relaxing time with Libby. We pride ourselves on creating a comfortable and inviting atmosphere for our clients.

We are also happy to hear that you are loving your new hair, as that is always our top priority. Thank you for trusting us with your hair and we look forward to seeing you again soon.

Best regards,

The team at Francesco Hair Rugeley

Salon experience

Cath Hogarth
7th Nov 2024
5.0
Appointment verified by SaloniQ Software

As always. Great staff, lovely atmosphere, attentive. Love the colour. The girls always do a consultation with me before it's coloured and I've always been very happy with the results.

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Response from Francesco Hair Rugeley

Hi Cath, thank you so much for taking the time to leave a review for our salon. We are thrilled to hear that you had a great experience with our staff and enjoyed the lovely atmosphere. Our team takes pride in providing attentive service and making sure our clients are completely satisfied with their hair color. We are happy to hear that our consultation process has always resulted in positive results for you. Thank you again for your kind words, and we can't wait to have you back in our salon soon. All the best, the team at Francesco Hair Rugeley.

Fantastic services as always

Tracey Austin
6th Nov 2024
Team Member: Libby
4.0
Appointment verified by SaloniQ Software

Had colour and cut. Libby was very informative as always and did a fantastic job of my hair

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Response from Francesco Hair Rugeley

Hi Tracey,

Thank you so much for taking the time to leave a review and for choosing us for your recent hair appointment. We are thrilled to hear that you were satisfied with Libby's service and that she provided you with all the information you needed. We are glad that you love your new hair color and cut!

We appreciate your kind words and look forward to seeing you again soon.

Best,
The team at Francesco Hair Rugeley

Feedback

Carole Devine
6th Nov 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Great service and enjoyable experience as usual. Many thanks.

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Response from Francesco Hair Rugeley

Hi Carole,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a great experience at our salon once again.

Our team works hard to ensure that our clients receive top-notch service and have an enjoyable time during their visit, so we are delighted that we were able to meet your expectations.

We truly appreciate your support and we look forward to seeing you again soon!

Warmly,
The team at Francesco Hair Rugeley

Amazing salon experience

Zara Pollard
5th Nov 2024
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

Lovely salon experience! Very welcoming! Great advice and understanding of what I want and how it would be best suited for my hair. Would highly recommend xXx

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Response from Francesco Hair Rugeley

Hi Zara,

Thank you for taking the time to leave such a lovely review! We are thrilled to hear that you had a positive experience at our salon.

Our team strives to create a welcoming and friendly atmosphere for all of our clients. We are happy to hear that you felt comfortable and that our stylists provided great advice for your hair.

Thank you for recommending us, it means a lot to us. We look forward to seeing you again soon!

Best,
The team at Francesco Hair Rugeley

Fantastic service

Amanda Forrester
1st Nov 2024
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

Libby was amazing, really helpful and I am so pleased with the outcome - she fixed me!

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Response from Francesco Hair Rugeley

Hi Amanda,

Thank you so much for taking the time to leave a review. We are thrilled to hear that Libby provided you with an amazing experience at our salon and helped fix your hair. We pride ourselves on our team's knowledge and ability to create great results for our clients.

We hope to see you again soon at our salon.

Warm regards,
The team at Francesco Hair Rugeley

Really Happy 😊

Lindsey Baker
31st Oct 2024
Team Member: Kristina
5.0
Appointment verified by SaloniQ Software

Thank you Kristina for a fab colour and trim. I've already had one compliment!

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Response from Francesco Hair Rugeley

Hi Lindsey,
Thank you for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon. We will make sure to pass along your kind words to Kristina, she will be so happy to hear that you received a fab colour and trim. We love receiving compliments from our clients!
Thank you again for choosing our salon and we hope to see you again soon.
Best,
The team at Francesco Hair Rugeley

Fantastic Colour

Andrea Wheatley
30th Oct 2024
Team Member: Libby
4.5
Appointment verified by SaloniQ Software

Libby listened to my thoughts and advised in what could be achieved colour wise. Pleased with the results.

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Response from Francesco Hair Rugeley

Hi Andrea, we are so glad to hear that you had a positive experience at our salon. We take pride in our team's ability to listen and provide expert advice to help achieve our clients' desired look. Thank you for choosing us and we hope to see you again soon. Take care, The team at Francesco Hair Rugeley.

Another fabulous hair cut

Joanne Docker
25th Oct 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Sianie has again delivered a fabulous toner colour and hair cut .
Sianie really takes time to understand exactly what you need and want from your hair style and cut and delivers.
I’m really pleased with the results and would recommend the Rugeley branch for lovely staff and a very friendly service.

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Response from Francesco Hair Rugeley

Hi Joanne,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that Sianie gave you another fabulous toner color and haircut. We pride ourselves on providing attentive and personalized service, and we are happy to hear that Sianie was able to understand your needs and deliver exactly what you wanted. We strive to make each and every client feel comfortable and taken care of during their visit to our salon.

We truly appreciate your recommendation and hope to see you again soon at the Rugeley branch. Our team is always here to provide you with the highest quality service and a friendly atmosphere. Thank you again for your kind words.

Best,
The team at Francesco Hair Rugeley

Fab! Fab! Fab!

Hilary Carroll
23rd Oct 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Cut and colour today and I’m so very happy with it. I rely heavily on my hairdresser to guide me on colour and style, Sianie always comes up trumps!

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Response from Francesco Hair Rugeley

Hi Hilary,

Thank you so much for taking the time to leave us a review! We are so glad to hear that you are happy with your recent cut and colour at our salon. We know how important it is to trust your hairdresser's guidance, and we're thrilled that Sianie exceeded your expectations.

We appreciate your support and we look forward to seeing you again soon!

Warmly,
Team at Francesco Hair Rugeley

Managed my difficult mane wonderfully

Chris Jones
22nd Oct 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Ed always listens, then gives his expert opinion and the result is always a great cut and today a perm too.
However busy the salon is, it’s welcoming and comfortable.

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Response from Francesco Hair Rugeley

Hi Chris,

Thank you so much for taking the time to leave us such a lovely review. We're delighted to hear that you had a great experience with us, and we greatly appreciate your kind words.

It's wonderful to hear that Ed's expert opinion and skills led to a great cut and perm for you. We are always happy to see our clients leaving our salon feeling satisfied and confident with their hair.

At Francesco Hair Rugeley, we strive to create a warm and welcoming atmosphere for all our clients, no matter how busy we may be. It means a lot to us that you felt comfortable during your visit.

Thank you again for choosing our salon and for your support. We look forward to seeing you again soon.

Best regards,
The Team at Francesco Hair Rugeley

Fantastic experience

Kate Woods
19th Oct 2024
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

Another faultless, perfect experience at the salon. Each team member is warm, friendly and attentive. They genuinely want you to enjoy your experience. Libby smashed it out the park again - what a star! Super team x

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Response from Francesco Hair Rugeley

Dear Kate,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had another faultless and perfect experience at our salon. Our team takes great pride in providing warm, friendly, and attentive service to our clients and we are happy to know that you felt genuinely cared for during your time with us. We will be sure to pass along your kind words to Libby, who always goes above and beyond for our clients. We truly appreciate your support and look forward to seeing you again soon.

Warmly,
The Team at Francesco Hair Rugeley

Best hairdresser ever

Helen
16th Oct 2024
Team Member: Kristina
5.0
Appointment verified by SaloniQ Software

Had my usual bleach roots, toner, cut and blow. As always very happy, wouldn't trust anyone else other than Kristina - she's fantastic.

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Response from Francesco Hair Rugeley

Hi Helen,

Thank you for taking the time to leave us such a lovely review! We're so happy to hear that you had another satisfying experience at our salon. We agree, Kristina is truly fantastic at what she does and we're lucky to have her on our team.

We truly appreciate your loyalty and trust in us to take care of your hair. We hope to continue providing you with excellent services in the future. Thank you for choosing us, and we look forward to seeing you again soon!

Best regards,
The team at Francesco Hair Rugeley

Perfect Hair

Mrs Fay Lewis
16th Oct 2024
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

Had a fabulous colour and haircut from Libby exactly what I was hoping it to be, atmosphere great as usual and the coffee was lovely ☺️

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Response from Francesco Hair Rugeley

Dear Mrs Fay Lewis,

Thank you for taking the time to leave us such a lovely review! We're delighted to hear that you had a fabulous experience with Libby and that your colour and haircut turned out exactly as you had hoped. Our team always strives to deliver the best possible results for our clients.

We're also happy to hear that you enjoyed our salon's atmosphere and had a lovely coffee. It's all about those little details that make your visit with us special.

Thank you again for choosing our salon and we hope to see you again soon!

Warmly,

The team at Francesco Hair Rugeley

Lovely cut

Pamela Grinter
16th Oct 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

An excellent cut from Ed today, great atmosphere, friendly staff.

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Response from Francesco Hair Rugeley

Dear Pamela,

We are incredibly happy to hear that you had an excellent cut from Ed during your visit to our salon! Our team takes great pride in providing top-notch services, and we are thrilled that you were pleased with your experience. Creating a great atmosphere and having friendly staff is very important to us, and we are glad that it contributed to your overall satisfaction. Thank you for taking the time to leave us a positive review, we truly appreciate it!

Wishing you a happy day,

Team at Francesco Hair Rugeley

My visit on 11th October 2024

Mandy Parkes
13th Oct 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Always a pleasure to come to the salon. Lovely cut.

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Response from Francesco Hair Rugeley

Hi Mandy,

We are delighted to hear that you had a lovely experience at our salon. Thank you for taking the time to leave us a review.

Our team at Francesco Hair Rugeley always strives to make each visit a pleasant one, and we are glad to know that we were able to meet your expectations.

We appreciate your kind words about your haircut and look forward to having you back at our salon soon.

Thank you again for choosing our salon.

Best regards,
The team at Francesco Hair Rugeley

highlights by Libby 💗

Gemma Gardener
11th Oct 2024
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

So happy with my hair! Libby did a great job of my highlights and cut! Will definitely be returning and requesting Libby from now on 💗

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Response from Francesco Hair Rugeley

Hi Gemma,

Thanks for taking the time to leave us such a lovely review. We're thrilled to hear that you are happy with your hair, and we're glad that Libby's work met your expectations. We will definitely pass on your kind words to her.

We look forward to welcoming you back to our salon and having Libby work on your hair again in the future. She will be delighted to hear that you have requested her by name.

Thank you for choosing our salon and for trusting us with your hair. We appreciate your support and hope to see you again soon.

Best wishes,
The team at Francesco Hair Rugeley

Brilliant

Clare Cooper
8th Oct 2024
Team Member: Blayne
5.0
Appointment verified by SaloniQ Software

Fantastic cut and a lovely young man x

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Response from Francesco Hair Rugeley

Hi Clare,

Thank you so much for your kind words! We are thrilled to hear that you had a fantastic cut and enjoyed your experience with us. Our team prides itself on providing exceptional services and it's always wonderful to receive positive feedback from our clients.

We are glad that you were pleased with your stylist and we will be sure to pass along your compliments to him. We hope to see you again soon for another great hair experience!

Thanks again for taking the time to share your thoughts, Clare. We appreciate your support and look forward to welcoming you back to our salon.

Warmly,
The team at Francesco Hair Rugeley

Fantastic salon

Sharon Harding
6th Oct 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

All the staff are always so welcoming and friendly.
Sianie is a fantastic stylist and I always love my hair colour and cut!

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Response from Francesco Hair Rugeley

Dear Sharon,

Thank you for taking the time to leave such a lovely review. We are so glad to hear that you always feel welcomed by our team and that you have had great experiences with Sianie. We will be sure to pass on your kind words to her.

We strive to make every visit a positive and enjoyable one, so we are delighted that we have achieved this for you. We can't wait to have you back at the salon for your next colour and cut!

Best regards,
The team at Francesco Hair Rugeley

Amazing

Mary Hughes
3rd Oct 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Ed is an amazing hairdresser. No complaints here. Thanks.

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Response from Francesco Hair Rugeley

Dear Mary,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a great experience with our stylist, Ed. Your kind words mean a lot to us and we will definitely pass on your compliments to Ed.

We strive to provide our clients with the best possible service and we are pleased that we were able to meet your expectations. Thank you for choosing our salon and we look forward to seeing you again soon.

Best regards,

The Team at Francesco Hair Rugeley

Hair colour and blow dry

Anonymous
27th Sep 2024
Team Member: Kristina
4.5

I was very pleased with my hair . She was lovely, very attentive, making sure I was comfortable at all times when she was washing my hair. Also looked after me well with my coffee , replacing it with a fresh one when she thought it had gone cold as she was doing my hair . I would definitely ask for her to do my hair again 😊

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Response from Francesco Hair Rugeley

Dear valued customer,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you were pleased with your hair and the service provided by our team member. We strive to make sure our clients are comfortable and well taken care of during their visit. We appreciate your kind words and we will make sure to pass on your feedback to our team member. We would be more than happy to have you visit us again and we look forward to seeing you soon.

Warm Regards,
The team at Francesco Hair Rugeley.

Another excellent cut

Stewart Wilkes
26th Sep 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Another excellent cut and experience in the salon

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Response from Francesco Hair Rugeley

Dear Stewart,

Thank you so much for taking the time to leave a review. We are thrilled to hear that you had another excellent cut and experience at our salon. We strive to provide top-notch services each and every time, so it is great to know that we were able to meet your expectations.

We appreciate your continued support and trust in our salon. We always look forward to seeing you again and ensuring that you leave feeling satisfied and confident with your hair. Thank you again for your kind words, it means a lot to our team.

Warm regards,
The team at Francesco Hair Rugeley

Lovely cut and blow dry

Claire
24th Sep 2024
Team Member: Blayne
5.0
Appointment verified by SaloniQ Software

Had a lovely experience with Blayne,. He was gentle and charming and i was really pleased with the cut and styling.

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Response from Francesco Hair Rugeley

Hi Claire,

We are thrilled to hear that you had a lovely experience with Blayne at our salon! Thank you for taking the time to leave us such a kind review. We are so glad that you were pleased with your cut and styling. Blayne is indeed a talented and charming stylist and we are lucky to have him on our team.

We look forward to welcoming you back to Francesco Hair Rugeley in the future and providing you with another great experience.

Best,
The team at Francesco Hair Rugeley

Fantastic hair cut and blow dry

Alex Mason
21st Sep 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Ed has cut my hair and blow dried and it looks beautiful.thank you

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Response from Francesco Hair Rugeley

Hi Alex,

Thank you so much for leaving such a kind review about your recent visit with Ed! We're thrilled to hear that you love your new haircut and blowout. We'll be sure to pass along your compliments to Ed.

It means a lot to us that you took the time to share your positive experience. We always strive to provide top-quality hair services and it sounds like we've succeeded. We look forward to seeing you again soon for your next hair transformation!

Have a lovely day!

Team at Francesco Hair Rugeley

Party hair

Margot & Sylvie Woods
21st Sep 2024
Team Member: Libby
5.0

We love our hair Libby! Thank you for giving us a lovely time and making our hair beautiful for the party 🥳

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Response from Francesco Hair Rugeley

Hi Margot & Sylvie,

Thank you for taking the time to leave us such a kind review. We are thrilled to hear that you had a lovely time at our salon and that you were satisfied with your hair for the party. Libby is a valued member of our team and we will make sure to pass on your kind words to her.

We take great pride in providing exceptional services to all our clients and we are delighted to know that we met your expectations. We hope to see you again soon for your next hair appointment.

Warmly,
The team at Francesco Hair Rugeley

Fantastic stylist

Rebecca Johnson
20th Sep 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Sianie, was really helpful explaining simple styles I could do at home like my bangs being flicked at the side rather than straight. Diane, took the time to find out what I was looking for and how I style my hair. I felt very comfortable that Sianie would do a great job with my hair and she did thanks

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Response from Francesco Hair Rugeley

Hi Rebecca!

Thank you for taking the time to leave us a review. We're glad to hear that you had a positive experience with Sianie and Diane during your visit. We strive to make our clients feel comfortable and well-informed about their hair styling options.

We're happy to hear that Sianie was able to suggest some simple styles that you can easily do at home. It's important to us that our clients feel confident in maintaining their hair after leaving the salon.

We appreciate your feedback and hope to see you again soon at our salon. Have a wonderful day!

The team at Francesco Hair Rugeley

Excellent service

Corrina Luckett
20th Sep 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Ed has done a smashing job once again on my cut and finish.

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Response from Francesco Hair Rugeley

Dear Corrina,

Thank you for taking the time to leave such a kind review. We are delighted to hear that Ed did a smashing job on your cut and finish. We will be sure to pass along your compliments to him.

Our team at Francesco Hair Rugeley is dedicated to providing top-notch services and ensuring our clients leave feeling happy and confident. We are glad that Ed could deliver this experience for you.

We look forward to seeing you at our salon again soon.

Best,
The Team at Francesco Hair Rugeley

Customer

Zoe Osborn
19th Sep 2024
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

Amazing as allways she knows what i need all time and is such a pleasure as well we can chat and laugh and ahe knows if i aint happy and we find ways amazing staff to xx

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Response from Francesco Hair Rugeley

Hi Zoe,

Thank you so much for your lovely review! We are thrilled to hear that you had another amazing experience with us. Our team always strives to understand each client's needs and make sure they leave feeling satisfied. We are glad that we were able to create a friendly and relaxed atmosphere for you to chat and laugh in. Please know that your happiness is our top priority and we will always find ways to ensure you leave with a smile on your face. We look forward to seeing you again soon.

Warmly,

The team at Francesco Hair Rugeley

Cut and colour

Lynne Allen
18th Sep 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Great service as usual , Sianie always advises and thinks of new colours/cuts to try, lovely hair

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Response from Francesco Hair Rugeley

Hi Lynne,

We are so glad to hear that you had a great experience at our salon! It's wonderful to know that Sianie always goes above and beyond to provide excellent service and keeps things fresh with her recommendations for new colors and cuts. We truly appreciate your kind words and we can't wait to see you again soon!

Warm regards,
The Team at Francesco Hair Rugeley

First appointment with Lubby

Sandy De Paola
15th Sep 2024
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

I really enjoyed the salon atmosphere, felt very relaxed. Libby completely understood the colour and cut I was wanting to achieve. I am delighted with the result. Libby is a very polite, pleasant young lady, I trusted her completely.

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Response from Francesco Hair Rugeley

Dear Sandy,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that you enjoyed your experience at our salon and felt relaxed in our atmosphere. We will be sure to pass on your kind words to Libby who is thrilled to have met your expectations for your desired colour and cut. We are grateful for your trust in Libby and the rest of our team and are even more delighted that you are happy with the end result. We look forward to welcoming you back for your future hair needs.

Best regards,

The Team at Francesco Hair Rugeley

Hair cut with Ed!

Hillary Stafford Northcote
13th Sep 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

As usual the experience was lovely. Always made to feel welcome and well looked after.

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Response from Francesco Hair Rugeley

Hi Hillary!
Thank you so much for taking the time to leave us a review and for your kind words. We always strive to make our clients feel welcome and well taken care of, so we're delighted to hear that you had a lovely experience at our salon. We look forward to welcoming you back soon for another pampering session.
Best wishes from the team at Francesco Hair Rugeley.

Cut & blow dry

Jacqui Whitehouse
13th Sep 2024
Team Member: Ed
5.0

Excellent advice as always

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Response from Francesco Hair Rugeley

Hi Jacqui, thank you so much for your kind review! We're happy to hear that you found our advice to be excellent - it's always our goal to provide top-notch service and helpful tips for all of our clients. We appreciate your continued support and look forward to seeing you again soon at our salon. Take care! - The team at Francesco Hair Rugeley

Great Cut.

Jo Sanders
10th Sep 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Always enjoy my visit to this salon. Always leave with a great cut. Thanks Ed.

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Response from Francesco Hair Rugeley

Hi Jo, thank you for taking the time to leave us a review. We are happy to hear that you always enjoy your visits to our salon and leave with a great cut from Ed. We appreciate your loyalty and look forward to seeing you again soon. Thank you for choosing our salon for your hair needs. Best, The Team at Francesco Hair Rugeley.

Hair Cut

Clare Purcell
7th Sep 2024
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

This is my second time having Libby cutting my hair and I am very very pleased. She explains everything as she is going along. Very polite, chatty and friendly. I have now found my new hairdressers. Thank you

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Response from Francesco Hair Rugeley

Hi Clare,

Thank you so much for leaving us a review! We are delighted to hear that your experience at our salon with Libby has been wonderful, and that you are pleased with your haircut. Our team strives to provide excellent customer service, and we are happy that Libby's explanation and friendly demeanor made you feel comfortable. We look forward to seeing you again for your future haircuts!

Warmly,
The Team at Francesco Hair Rugeley

Satisfied customer.

Philippa Bryan
6th Sep 2024
Team Member: Blayne
5.0
Appointment verified by SaloniQ Software

Second time that Blayne has cut my hair. I was impressed by this young man the first time and and second visit was equally good.

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Response from Francesco Hair Rugeley

Hi Philippa, thank you so much for taking the time to leave us a review. We're thrilled that you were impressed by Blayne's skills on both of your visits. We'll be sure to pass along your kind words to him. It's always a pleasure to have you in our salon and we hope to see you again soon. Best, The Team at Francesco Hair Rugeley.

Professional approach with care

Francesca Turner
6th Sep 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Professional and caring as always. I am treated with the utmost respect and listened to on every visit. I am always made to feel a valued customer and known personally. I am never rushed and the resulting haircut is just what I want.

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Response from Francesco Hair Rugeley

Hey Francesca,

Thank you so much for taking the time to leave us such a kind and positive review. We truly appreciate your support and are happy to hear that you consistently have a great experience with us. Our team strives to make everyone feel valued and heard during their visit, and we are glad that we have been able to do that for you. Nothing makes us happier than leaving our customers with a haircut that they love. It's a pleasure to have you as a loyal customer and we look forward to seeing you soon.

Take care,
The team at Francesco Hair Rugeley

Brilliant service

Teresa Jasper
5th Sep 2024
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

Libby is fabulous. She was super friendly and welcoming. She does my hair absolutely beautifully every single time and I leave feeling super pampered. I 100% recommend Libby to everyone.

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Response from Francesco Hair Rugeley

Dear Teresa,

Thank you for taking the time to leave such a lovely review for Libby! We are so happy to hear that you had such a wonderful experience at our salon. It means a lot to us that you feel welcomed and pampered every time you visit us. Libby truly is an amazing stylist and we are lucky to have her on our team.

We appreciate your recommendation to others and we hope to see you again soon at our salon for another amazing hair experience.

Warmest regards,
The team at Francesco Hair Rugeley

Awesome cut and colour

Annette French
24th Aug 2024
Team Member: Blayne
5.0
Appointment verified by SaloniQ Software

Had a root colour and cut; amazing service, very professional and courteous. Excellent cut and value for money

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Response from Francesco Hair Rugeley

Dear Annette,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had an amazing experience with us, and that you were happy with both your root colour and cut. Our team always strives to provide professional and courteous service to all our clients, so it is great to know that you felt well taken care of.

We are also pleased that you found our services to be excellent value for money. We work hard to ensure that our prices are fair and competitive, while still maintaining the highest quality standards.

Thank you once again for choosing our salon, and we look forward to welcoming you back for your next visit.

Best regards,

The team at Francesco Hair Rugeley

A rescue

Janet Wheeler
23rd Aug 2024
Team Member: Kristina
5.0
Appointment verified by SaloniQ Software

Kristina, Libby and Dawn rescued me from a self-inflicted hair disaster. I am so delighted with the result, and the whole experience. Thank you! I’ll be back.

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Response from Francesco Hair Rugeley

Dear Janet,

We are so happy to hear that our team was able to rescue you from a hair disaster! Thanks for trusting us and giving us the opportunity to make things right. We always strive to provide an enjoyable experience for our clients, and we're glad to know that you were delighted with the end result. It means a lot to us!

We can't wait to see you back at our salon. Our doors are always open for you and your hair needs. Thank you for the lovely feedback, we truly appreciate it.

Take care and see you soon!

The team at Francesco Hair Rugeley

Amazing

Latoya
22nd Aug 2024
Team Member: Blayne
5.0
Appointment verified by SaloniQ Software

Did my daughter’s hairs and he was a lovely bloke. My girls love their new hair!!

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Response from Francesco Hair Rugeley

Hi Latoya,

Thank you for taking the time to leave us a review. We're thrilled to hear that your daughters had a great experience and love their new hair. It's always a pleasure to have such lovely clients like your family in our salon.

We hope to see you all again soon for another fabulous hair transformation!

Best wishes,

The team at Francesco Hair Rugeley

Exceptionally good service - every time.

Kate Bordley
15th Aug 2024
Team Member: Ed
5.0

Ed and his team always go above and beyond to provide a service tailored to the individual needs and requirements of my family. Quality time is spent questioning and listening to the individual and providing what they need. Also limitations of medical or health issues prove no barrier to them. They have gone out of their way to ensure I am able to access their services - outstanding- I am very grateful.

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Response from Francesco Hair Rugeley

Hi Kate,

Thank you for your kind words and for taking the time to leave us a review! We are delighted to hear that you and your family have had a positive experience at our salon. Our team always strives to provide personalized services that cater to the needs and requirements of our clients, and we're glad to hear that we were able to do so for you and your family.

At our salon, we believe that everyone deserves to feel their best, and we are more than happy to accommodate any medical or health concerns our clients may have. It means a lot to us to hear that we have gone the extra mile to ensure your satisfaction.

We truly appreciate your support and look forward to seeing you and your family again soon.

Best,
The team at Francesco Hair Rugeley