Francesco Hair Rugeley

12 Horsefair, Rugeley, Staffordshire, WS15 2EL

About us

Welcome to Francesco Hair Salon in Rugeley! Established in 1984, our professional salon on Horsefair offers a warm and friendly welcome and is home to our talented team of hairdressers. All our hair stylists have considerable industry experience and have completed extensive training to provide all our guests with unrivalled hair care expertise.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:30
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 08:30 - 15:30
Sunday Closed

Services

Hair

Reviews

4.92
317 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Blow dry

Helen
2nd Apr 2024
Team Member: Maicie
5.0
Appointment verified by SaloniQ Software

Great thanks 👍🏼

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Helen,

Thank you so much for taking the time to leave such a great review! We're thrilled to hear that you had a positive experience at our salon.

Our team works hard to provide top-notch hair services for all of our clients, so it's always rewarding to receive feedback like yours.

We would love to have you visit us again soon and offer you another fantastic hair experience. Thank you once again for choosing our salon.

Best regards,
The team at Francesco Hair Rugeley

Love my new hair!

Jodie Simpson
2nd Apr 2024
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

So so happy with my new hair, thank you Libby you are amazing! :) all the team at the Rugeley branch are so lovely, I have already recommended them to friends and family.
I will definitely be back soon for Libby to work her magic again :) x

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hey Jodie!

Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you are happy with your new hair done by our amazing stylist, Libby. It's always a pleasure to hear positive feedback from our clients.

We are also glad to hear that you had a great experience with our team at Rugeley branch. We strive to provide a friendly and welcoming atmosphere for all our clients. It means a lot that you have recommended us to your friends and family, and we look forward to welcoming them as well.

We can't wait to see you again soon and for Libby to work her magic on your hair once again! Take care.

Team at Francesco Hair Rugeley

Very pleased as always

Corrina
31st Mar 2024
Team Member: Ed
5.0

Excellent service always with a smile. Ed listened to my wishes and advised accordingly. Totally professional. Thank you!

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Corrina,

Thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you enjoyed your experience at our salon and that Ed was able to provide you with excellent service and professional advice. We will be sure to pass on your kind words to him.

We strive to ensure that each and every one of our clients leaves our salon feeling satisfied and happy, so we are delighted to know that we were able to meet your expectations. Please do not hesitate to let us know if there is anything else we can do to make your future visits even more enjoyable.

Thank you again for your support and we look forward to welcoming you back to our salon soon.

Best wishes,

The Francesco Hair Rugeley team

Excellent

Jacquie Whitehouse
30th Mar 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Always made extremely welcome it’s my down time & enjoy my pampering time & meeting up with Ed & the team, always on a high when I leave been having my hair done there over 30 yrs 👏👏👏

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Jacquie,

Thank you so much for taking the time to leave us such a lovely review! It means a lot to hear that you've been a loyal customer for over 30 years. We're so glad to hear that you always feel welcome and enjoy your time with Ed and the team. It's our goal to make sure everyone leaves feeling pampered and happy. Looking forward to seeing you again soon!

Best,
The team at Francesco Hair Rugeley

Beautiful hair

Charlotte Webb
29th Mar 2024
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

Libby was very friendly and understood exactly what I wanted.

Maicie was also friendly as she trimmed and blow dried after my colour service.

All round excellent service, thank you.

I will be returning for my future appointments!

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Charlotte Webb,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience with Libby and Maicie at our salon.

Our team at Francesco Hair Rugeley strives to provide friendly and impeccable service to all of our clients, so your feedback means a lot to us. We're glad that Libby was able to understand exactly what you wanted and that Maicie also provided excellent service while trimming and blow drying your hair.

We're excited to have you back for your future appointments and we'll make sure to provide the same level of service that you experienced before. Thank you once again for choosing Francesco Hair Rugeley, and we look forward to seeing you soon!

Best,
The Team at Francesco Hair Rugeley

Another good day!!

Esther Morris Jones
28th Mar 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Edith commented on my hair as,soon as I walked in to see her....and my husband still loves the colour!!

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear Esther Morris Jones,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that Edith received you with such enthusiasm and that your husband loves your hair color! We are always committed to providing an exceptional experience to our clients, and it makes us very happy to know that we were able to achieve that with you.

We truly appreciate your kind words and thank you for choosing our salon. We look forward to seeing you again in the future!

Best regards,
The team at Francesco Hair Rugeley

Colour cut

Julie Chapman
24th Mar 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Excellent service from start to finish

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear Julie,
We are delighted to hear that you had an excellent experience at our salon. Thank you for taking the time to write such a kind review. It really means a lot to us.
Our team always strives to provide top-notch service from start to finish and we are thrilled that this was reflected in your visit.
We hope to see you again soon for another amazing experience!
Best wishes,
The team at Francesco Hair Rugeley

Service

Kate Bordley
23rd Mar 2024
Team Member: Ed
5.0

Ed just delivers absolutely every time. My family of five travel for an hour every 5 weeks just to receive the fabulous service that Ed and his team deliver. I cannot recommend them highly enough !!

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Kate!

Thank you so much for taking the time to leave such a lovely review. We're delighted that you and your family are willing to travel an hour every five weeks to visit us at our salon. We are so grateful for your loyalty and support.

We will make sure to pass along your kind words to Ed and our team. We are dedicated to providing fabulous service and we are thrilled to hear that it shows in our work.

Thank you again for choosing to visit our salon. We look forward to seeing you and your family again soon!

Warmly,
The team at Francesco Hair Rugeley

Feedback

Carole Devine
23rd Mar 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Always a great experience at Francesco's Rugeley.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Carole,

Thank you so much for leaving us such a lovely review! We're thrilled to hear that you always have a great experience at our salon. It means a lot to us that our customers are happy with our services.

We take pride in providing exceptional customer service and delivering top-notch results. Your satisfaction is our number one priority, and we're delighted that we have been able to meet your expectations.

Thank you for choosing us for your hair care needs. We appreciate your support and look forward to seeing you again soon!

Best,
The Team at Francesco Hair Rugeley

Colour and cut

Kate Woods
21st Mar 2024
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

Fantastic work today, professional and brilliant at what she does x

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Kate,

Thank you so much for your lovely review! We are thrilled to hear that you had a fantastic experience at our salon and that you found our team to be professional and skilled at what they do. Customer satisfaction is our top priority, and it means a lot to us that you had a great time with us.

We always strive to provide the best possible service to our clients, and it's great to hear that we have met your expectations. We would love to see you again at Francesco Hair Rugeley and make sure that you have another wonderful experience.

Take care,
The team at Francesco Hair Rugeley.

Hair

Sarah jones
21st Mar 2024
Team Member: Libby
5.0

1st time appointment at salon was reallyhappy with end result and service Libby is going to be a super stylist she listened carefully to my required result and didn’t fail to achieve thank-you see you soon 🥰

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Sarah,

Thank you for taking the time to leave us a review. We are delighted that you enjoyed your first visit to our salon. We are so glad to hear that our stylist Libby provided you with great service and listened carefully to your desired result. It's always our goal to make sure our clients leave with the exact look they were hoping for. We look forward to seeing you again soon and we know that Libby will continue to impress you with her skills.

Best,
The Team at Francesco Hair Rugeley

Amazing service

Steph
16th Mar 2024
Team Member: Maicie
5.0
Appointment verified by SaloniQ Software

Amazing!!! Fell in love with my hair again
My stylist was really understanding with my fear with having my hair cut as I have had some back experiences in the past and took the time to go through my service and when it came to cutting talking me through every step and showing me every last bit she cut off

Amazkng stylist and have rebooted

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Steph,

We are so happy to hear that you had a wonderful experience at our salon! It means a lot to us that you fell in love with your hair again after your visit.

Our team strives to make every client feel comfortable and understood, so we are glad that you felt at ease during your service. It was our pleasure to walk you through every step and show you the results of your haircut.

Thank you for trusting us and giving us the opportunity to "reboot" your hair. We can't wait to have you back in the salon again!

Best,
The team at Francesco Hair Rugeley

Transformation

Andrea Wheatley
15th Mar 2024
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

Went it with a dull faded colour and greying roots. Came out with a vibrant copper colour with amazing shine.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Andrea, we are so happy to hear that you love your new vibrant copper color and added shine! Our team at Francesco Hair Rugeley takes great pride in creating stunning looks for our clients. Thank you for choosing us and we hope to see you again soon for your hair needs. Have a great day!
-The Team at Francesco Hair Rugeley

Excellent service

Karen Phillips
14th Mar 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

I had highlight colour cut and blow dry. As usual very happy with the results. Seanie is a very knowledgeable hairdresser and always good company pleasant and cheerful yet thoroughly professional Thanks Seanie

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear Karen,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you were happy with your recent visit to our salon.

At Francesco Hair Rugeley, our team takes great pride in providing top-notch services and creating a pleasant atmosphere for our clients. We're glad that Seanie was able to make your experience enjoyable with their expertise and friendly personality.

We hope to see you again soon for another wonderful salon experience. Thank you for choosing Francesco Hair Rugeley.

Warm regards,
The team at Francesco Hair Rugeley

Feeling good

April Knight
13th Mar 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

As usual an excellent visit today - hair feels healthy, colour is lovely and the cut is good. Sharnie listened and I came away happy!

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi April,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had an excellent visit with us and that you are happy with your healthy hair, lovely colour, and good cut. We are always happy to hear positive feedback and we will definitely pass on your kind words to Sharnie.

We look forward to seeing you again soon and making sure you always leave our salon feeling happy with your hair.

Warmly,
The Francesco Hair Rugeley team

Another great cut.

Jo Sanders
12th Mar 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Always enjoy my visit to Ed.
Always leave with a super cut and blow dry. Thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Jo Sanders!

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you always enjoy your visits to our salon and that you leave with a super cut and blow dry. It means a lot to us that you have consistently had a positive experience with us.

We can't wait to see you again for your next appointment. Have a great day!

Best,
The Francesco Hair Rugeley Team

Hair colour and cut

Lynne Allen
7th Mar 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Amazing as always would recommend such a lovely lady and fab at advising and just great

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hello Lynne,

Thank you for taking the time to leave a review. We are pleased to hear that you had a wonderful experience at our salon. Our team takes pride in providing a friendly and knowledgeable service to all our clients.

We appreciate your recommendation and we are glad to hear that our advice has been helpful to you. We hope to see you again soon for your next hair appointment.

Take care,
The team at Francesco Hair Rugeley

Fab Experience

Fay Lewis
7th Mar 2024
Team Member: Maicie
5.0
Appointment verified by SaloniQ Software

Fantastic hair colour and cut, great atmosphere, such friendly and welcoming staff and of course great coffee 😊

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Fay,

Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had a fantastic experience with us at our salon. Our team takes pride in providing excellent service and creating a welcoming atmosphere for our clients.

We are glad that you love your hair colour and cut, and we couldn't agree more about the great coffee - it's one of our favorite things too! It was a pleasure having you at our salon and we look forward to seeing you again soon.

Best,
The Team at Francesco Hair Rugeley

Francesco Rugeley

Karen Pearce
29th Feb 2024
Team Member: Sianie-Leigh
4.5

An enjoyable appointment with friendly, knowledgeable and experienced staff. Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear Karen,

Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that you had an enjoyable appointment with us. Our team takes great pride in providing friendly, knowledgeable and experienced service to all of our clients.

We are delighted that you had a positive experience with us and we look forward to welcoming you back to our salon in the future.

Thank you again for choosing Francesco Hair Rugeley and for your kind words.

Best regards,
The Team at Francesco Hair Rugeley

Reliable, consistent and professional

Anonymous
28th Feb 2024
Team Member: Sianie-Leigh
4.0

Always a pleasure to see Sianie and she always listens and takes care to cut my hair as I want so always leave happy - consistently good.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear valued customer,

Thank you for taking the time to share your positive experience with our stylist Sianie at our salon. We are delighted to know that she consistently provides you with a great haircut that meets your expectations. Your satisfaction is our top priority, and we are pleased to hear that we have met your needs.

Our team takes pride in delivering excellent customer service, and we appreciate your kind words. We will be sure to share your feedback with Sianie and the rest of the team.

It is our pleasure to serve you and we look forward to welcoming you back for your next hair appointment.

Best regards,

The team at Francesco Hair Rugeley

Haircut

Anonymous
27th Feb 2024
Team Member: Ed
5.0

As usual first class

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear valued customer,

Thank you for taking the time to leave a review for our salon. We are delighted to hear that you had a first-class experience with us.

At our salon, we strive to provide outstanding services and it is always reassuring to receive positive feedback from our customers.

We look forward to seeing you again for your next appointment.

Warm regards,
The team at Francesco Hair Rugeley.

Stunning results!

Jessica Newman
24th Feb 2024
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

This was my first time visiting the salon and I was thoroughly pleased! Every staff member present was welcoming and so friendly. Libby cut and coloured my hair with stunning results. She was friendly, professional and overall really lovely. She clearly knew her stuff and advised me every step of the way. I felt confident in Libbys decision making and she delivered amazing results.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Jessica!

We're thrilled to hear that you had a great experience at our salon. Thank you so much for taking the time to leave us such a lovely review.

Our team strives to make every visit special for our clients, and we're glad to hear that you felt welcomed and at ease during your first time with us. We'll make sure to pass on your kind words to Libby, who will be delighted to hear that you loved the results of your cut and color.

We take great pride in our stylists' expertise and professionalism, and it's wonderful to hear that Libby was able to guide you and deliver stunning results. We always want our clients to feel confident and stylish when they leave our salon.

We can't wait to have you back at our salon, Jessica! Thank you again for choosing us and for your kind words.

Best,
The team at Francesco Hair Rugeley

38 years of beautiful styling and wonderful customer service

Donna Waller
22nd Feb 2024
5.0
Appointment verified by SaloniQ Software

Never disappointed and I always walk out of the salon feeling fabulous. Thank you to the team at Francesco Group Rugeley for 38 years of wonderful service. Always appreciated.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear Donna,

Thank you so much for your kind words and for always choosing our salon for your hair needs. We are thrilled to hear that our team at Francesco Group Rugeley has consistently delivered fabulous results for 38 years! We truly appreciate your loyalty and support.

Your satisfaction is always our top priority, and we are grateful for the opportunity to serve you. We look forward to many more years of providing you with exceptional service and helping you feel fabulous.

Take care,
The team at Francesco Hair Rugeley

Hair cut

Charles Fenton
22nd Feb 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Fantastic experience as always, great team great cut.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Charles, thank you for your lovely review! We are so glad to hear that you had another fantastic experience at our salon. Our team takes great pride in giving our clients amazing haircuts, so we're happy to know that you were satisfied with your cut. We appreciate your continued support and can't wait to see you again soon. Take care!
Cheers,
The team at Francesco Hair Rugeley

Blow dry

Julie Dungey
21st Feb 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Superb and lovely and friendly

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Julie, thank you so much for leaving us such a kind review. It means a lot to hear that you had a superb experience at our salon. We always strive to create a friendly and welcoming atmosphere for all our clients. We hope to see you again soon for another lovely visit. Thank you again for choosing our salon and for taking the time to share your feedback.
Best, The team at Francesco Hair Rugeley.

New hair style

Mary Whitehouse
21st Feb 2024
Team Member: Maicie
5.0
Appointment verified by SaloniQ Software

She did a brilliant job. Very talented

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Mary,

Thank you for your kind review! We are thrilled to hear that you were impressed with the job done by our talented team member. We pride ourselves in providing top-notch services to all our clients, and it's great to know that our efforts are appreciated.

We hope to see you again at our salon soon and give you another great experience! Thank you for choosing us and taking the time to leave us a review.

Sincerely,
The team at Francesco Hair Rugeley

The Rugeley Team.

Anonymous
17th Feb 2024
5.0

Always an excellent and professional service. Ed and his team go above and beyond to help all 5 members of my family achieve how they want to look - and they have never once failed to meet our expectations- thank you. !!

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear valued customer,

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you and your family have always had an excellent and professional service here at our salon.

We strive to exceed our customers' expectations and we are happy to know that we have been successful in doing so for your family. It has been our pleasure to help everyone achieve their desired look and we are grateful for your trust in our team.

Thank you for choosing our salon and we look forward to continuing to provide you with top-notch service in the future.

Warm regards,
The team at Francesco Hair Rugeley

Francesco Group Rugeley

Elaine Taylor
16th Feb 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

It’s a pleasure to visit Rugeley salon. Greeted by a smiling a cheerful Dawn on reception.
I’ve been a customer of Ed’s for over twenty years. Very professional and great banter. My hair looks and feels amazing.
I usually enter the salon looking like I’ve arrived on the back of a motorcycle, and leave looking ready to grace a red Capet event! Thanks Ed. Your team are wonderful

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear Elaine,

We are thrilled to hear that you had a pleasant experience at our salon. It's always wonderful to receive such kind words about our team, especially Dawn who always greets our clients with a smile and cheery attitude.

We are so grateful to have had you as a loyal customer of Ed's for over twenty years. He truly brings professionalism and great banter to the salon, making every visit a memorable one. We are delighted to hear that you left our salon feeling amazing and ready to grace a red carpet event!

Thank you for your continued support and we can't wait to see you again soon.

Best regards,
The team at Francesco Hair Rugeley

.

Anonymous
15th Feb 2024
Team Member: Ed
5.0

Always the best cut :)

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear valued client,

Thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you always have the best cut at our salon. Our team here at Francesco Hair Rugeley takes great pride in providing top-notch services to all of our clients.

We truly appreciate your support and we look forward to seeing you again soon for your next cut. Thank you for choosing Francesco Hair Rugeley and for being a part of our salon community.

Best regards,
The team at Francesco Hair Rugeley

Blow dry

Steph Clarkson/Kearsley
14th Feb 2024
Team Member: Maicie
5.0
Appointment verified by SaloniQ Software

Excellent service, really happy with my hair. Highly recommend.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Steph,

We are very glad to hear that you had an excellent experience at our salon and that you are happy with your hair. Thank you so much for the kind words and for recommending us.

We strive to provide top-quality service to all of our clients and it's always wonderful to hear positive feedback. We hope to see you again soon for your next hair appointment.

Best regards from the team at Francesco Hair Rugeley

Blow dry

Steph Clarkson/Kearsley
14th Feb 2024
Team Member: Maicie
5.0
Appointment verified by SaloniQ Software

Excellent service, really happy with my hair. Highly recommend.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Steph Clarkson/Kearsley,

Thank you so much for your kind words about your recent visit to our salon. We are delighted to hear that you were pleased with the service you received and that you are happy with your hair.

We are glad that you would highly recommend us and we look forward to welcoming you back for your next appointment. If there is anything else we can do to make your experience with us even better, please do not hesitate to let us know.

Thanks again for taking the time to share your positive experience with us.

Warm regards,

The team at Francesco Hair Rugeley

My visit to Salon today

Mandy Parkes
14th Feb 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Always a warm welcome ...Good hair cut.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Mandy,

Thank you for your kind words! We're so glad you always feel warmly welcomed at our salon. And we're happy to hear that you love your hair cut - we always strive to create stylish and flattering looks for our clients.

We appreciate your review and hope to see you again soon!

Best,
The team at Francesco Hair Rugeley

Lovely little Salon

Sam Gallagher
13th Feb 2024
Team Member: Maicie
5.0
Appointment verified by SaloniQ Software

Maicie is a fantastic stylist very modern and so approachable and easy to talk too. I will definitely be back x

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear Sam,

Thank you so much for your kind words about Maicie! We're thrilled to hear that she was able to give you a fantastic, modern look while also making you feel comfortable and at ease during your visit. We truly appreciate your support and look forward to welcoming you back to our salon again soon.

Best,
The Francesco Hair Rugeley team

Haircut

Stewart Wilkes
10th Feb 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Excellent as always. Manged to get me in with short notice. Great cut, great atmosphere great service. Oh and amazing coffee

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Stewart,

Thank you so much for your kind words! We're delighted to hear that you had an excellent experience with us and were able to get in last minute. Our team strives to provide a welcoming atmosphere and great service to all our clients. We're also happy to hear that you enjoyed our amazing coffee! We appreciate your continued support and look forward to seeing you again soon.

Best regards,
The team at Francesco Hair Rugeley

Great Experience

Fraser Richards
5th Feb 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

I have been utilising Ed for several years now. From a personal perspective and unless absolutely necessary, I would not use anyone else. Professional, welcoming and a great haircut…….

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hey Fraser, thank you so much for leaving us such kind words about Ed and our services. We truly appreciate your loyalty and trust in Ed for the past few years. We are so glad to hear that his professionalism and warm welcome have kept you coming back to us. We'll continue to provide you with the best haircuts and make your salon experience a pleasant one. See you again soon! The team at Francesco Hair Rugeley

Excellent Cut and Customer Service

Sharon Painter
1st Feb 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

First time Sianie has cut my hair today. I'm very pleased with what she did. I've never had a bad hair cut at this salon, in the 30 years I've been coming to Francesco at Rugeley. Customer service is excellent, and I wouldn't go anywhere else.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear Sharon,

Thank you for taking the time to leave such a kind review about your recent visit to our salon. We are thrilled to hear that Sianie did a great job with your hair and that you continue to be satisfied with your experiences at Francesco Hair Rugeley after 30 years.

We strive to provide exceptional customer service, and we are so happy that you have chosen our salon as your go-to for all your hair needs. We truly appreciate your loyalty and look forward to welcoming you back for your next appointment.

Best regards,
The team at Francesco Hair Rugeley

Mrs

Sheila Harrigan
1st Feb 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Excellent service as usual by Ed.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear Sheila,

Thank you so much for taking the time to write such a kind review about your experience with Ed at our salon. We truly appreciate your feedback and are delighted to hear that you received excellent service.

It is always a pleasure to have you at our salon, and we are happy to know that Ed met your expectations. We strive to provide our clients with the best service possible, and it's heartwarming to know that we succeeded in doing so for you.

We look forward to seeing you again soon for your next visit.

Best regards,
The Team at Francesco Hair Rugeley

Francesco's with Maicie.

Hilary Dunphy
26th Jan 2024
Team Member: Maicie
5.0
Appointment verified by SaloniQ Software

I haven't been going to Francesco's for very long, but it's always a pleasant experience. Maicie has got to know my hair well and always gets it right. She is really nice to talk to and works with care and respect.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear Hilary,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you have had a pleasant experience at our salon. We are glad that Maicie has been able to get to know your hair and always achieves the look you desire. We truly value our clients and strive to provide high-quality service with care and respect.

Thank you for your kind words about Maicie, we will be sure to pass them along to her. We are happy to have her as part of our team.

We appreciate your feedback and look forward to your next visit at our salon.

Best regards,
The Team at Francesco Hair Rugeley

Great!

Pauline Jameson
25th Jan 2024
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

Both Ed and Libbie went above and beyond to make me feel extra special.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Pauline,

We are thrilled to hear that you had a great experience at our salon. Thank you for taking the time to share your feedback with us. It means a lot to our team.

We are glad to know that both Ed and Libbie made you feel extra special. They are both dedicated to providing exceptional service to all our clients. We will make sure to pass on your kind words to them.

Thank you for choosing our salon and we look forward to seeing you again soon.

Warmly,
The team at Francesco Hair Rugeley.

Good as always

Sharon Lewis-Hickman
24th Jan 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Have been having cut & colour for around 3 years. Always happy with results. Wouldn’t go anywhere else, professional approach relaxing atmosphere.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Sharon,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you have been a loyal client for the past 3 years and that you are always happy with your cut and colour results. It means a lot to us that you wouldn't go anywhere else – your trust and satisfaction are our top priorities.

We are glad that you enjoy our professional approach and relaxing atmosphere. Our team strives to create a comfortable and enjoyable experience for all of our clients. We look forward to welcoming you back for your next appointment.

Take care,
The team at Francesco Hair Rugeley

What can I say …

Sharon
21st Jan 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

What can I say … I’m back in love with my hair! Thanks Ed 🙏🏼

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear Sharon,
We are thrilled to hear that you are in love with your hair again! Thank you for trusting Ed to give you a fabulous look. We take pride in our team's skills and we're happy that they were able to meet your expectations. We hope to see you again soon for your next hair transformation. Thank you for choosing our salon!
Warmly,
The Team at Francesco Hair Rugeley

Best salon

Anonymous
19th Jan 2024
5.0

Always top service and made to feel welcome and looked after

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi there,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you always receive top-notch service at our salon and feel welcomed and taken care of.

Our team takes pride in providing the best possible experience for our clients, so it means a lot to know that we have met your expectations.

We appreciate your support and can't wait to see you again soon for your next hair appointment!

Warmly,
The team at Francesco Hair Rugeley

Great haircut.

Jo Sanders
16th Jan 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Always an enjoyable experience at this salon. Good conversation and great haircut. Wouldn't go anywhere else.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear Jo,

Thank you so much for your kind words! We're thrilled to hear that you had an enjoyable experience at our salon and that you loved your haircut. Our team takes great pride in providing quality services and creating a warm and friendly atmosphere for our clients.

We truly appreciate your loyalty and look forward to seeing you again in the future. Thank you for choosing us as your go-to salon.

Warmly,
The team at Francesco Hair Rugeley

Feedback

Carole Devine
13th Jan 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Excellent service all round. Thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Carole,

Thank you for taking the time to leave us a review. We are delighted to hear that you had an excellent experience at our salon. Providing great service is our top priority, so we are thrilled that we were able to meet your expectations.

We appreciate your kind words and we hope to see you again soon at our salon. Your satisfaction is important to us and we will continue to strive for excellence in all aspects of our services.

Thank you again for your lovely review.

Best regards,

The team at Francesco Hair Rugeley

Excellent service and value

Anonymous
12th Jan 2024
5.0

Fantastic value and an excellent cut 👍

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear reviewer,

We are so glad to hear that you had an excellent experience with us at Francesco Hair Rugeley! We strive to provide top-notch services at a great value, so it's wonderful to know that we have met your expectations. Thank you for choosing our salon and we hope to see you again soon for all your hair needs.

Best regards,
The team at Francesco Hair Rugeley

Fantastic Experience

Nicola Waldron
11th Jan 2024
Team Member: Ed
5.0

Fantastic experience as always. Lovely colour & head massage from Libby. Great cut & blow wave by Ed xx

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Nicola,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a fantastic experience at our salon. We will be sure to pass along your kind words to Libby and Ed, they will be delighted to hear that you loved your colour, head massage, cut and blow wave. We always strive to provide top-quality services to our clients and we're glad we were able to meet your expectations. Your constant support means the world to us!

Thank you again for your review and for choosing us. We can't wait to see you again soon!

Best regards,
The team at Francesco Hair Rugeley

Visit

Hazel
10th Jan 2024
Team Member: Maicie
5.0

Happy with the results 😊

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Hazel,

Thank you for taking the time to leave a positive review! We are delighted that you were happy with the results of your visit. Our team at Francesco Hair Rugeley takes pride in providing high-quality services and it's great to hear that you were satisfied with your experience.

We look forward to seeing you again soon and providing you with more fantastic results!

Best,
The team at Francesco Hair Rugeley

So pleased

Chris Jones
5th Jan 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Really pleased with my colour 3/4 head.
Appreciated having a discussion & advice prior to treatment and it worked out brilliantly. As always very professional and welcoming salon. Highly recommend

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Chris,

Thank you for taking the time to leave us a review. We are thrilled to hear that you were pleased with your 3/4 head color. Our team at Francesco Hair Rugeley always strives to provide a professional and welcoming experience for our clients. We are happy to hear that our discussion and advice prior to your treatment were helpful and that you had a brilliant outcome. Thank you for recommending our salon, it means a lot to us. We hope to see you again soon!

Best,
The team at Francesco Hair Rugeley

Cut and finish

Anonymous
2nd Jan 2024
5.0

Great guy, chatty, professional.
All round good experience as always.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi there, thankyou for great feedback and look forward to seeing you soon.

Excellent service

Julie Dixon
22nd Dec 2023
Team Member: Leonie
5.0
Appointment verified by SaloniQ Software

Always a good service.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Thankyou Julie for great review.