Francesco Hair Rugeley

12 Horsefair, Rugeley, Staffordshire, WS15 2EL

About us

Welcome to Francesco Hair Salon in Rugeley! Established in 1984, our professional salon on Horsefair offers a warm and friendly welcome and is home to our talented team of hairdressers. All our hair stylists have considerable industry experience and have completed extensive training to provide all our guests with unrivalled hair care expertise.

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Opening hours

Monday Closed
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:30
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 08:30 - 15:30
Sunday Closed

Services

Hair

Reviews

4.93
281 verified reviews
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Value
Result
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Filter by rating

Mrs

Sheila Harrigan
1st Feb 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Excellent service as usual by Ed.

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Response from Francesco Hair Rugeley

Dear Sheila,

Thank you so much for taking the time to write such a kind review about your experience with Ed at our salon. We truly appreciate your feedback and are delighted to hear that you received excellent service.

It is always a pleasure to have you at our salon, and we are happy to know that Ed met your expectations. We strive to provide our clients with the best service possible, and it's heartwarming to know that we succeeded in doing so for you.

We look forward to seeing you again soon for your next visit.

Best regards,
The Team at Francesco Hair Rugeley

Francesco's with Maicie.

Hilary Dunphy
26th Jan 2024
Team Member: Maicie
5.0
Appointment verified by SaloniQ Software

I haven't been going to Francesco's for very long, but it's always a pleasant experience. Maicie has got to know my hair well and always gets it right. She is really nice to talk to and works with care and respect.

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Response from Francesco Hair Rugeley

Dear Hilary,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you have had a pleasant experience at our salon. We are glad that Maicie has been able to get to know your hair and always achieves the look you desire. We truly value our clients and strive to provide high-quality service with care and respect.

Thank you for your kind words about Maicie, we will be sure to pass them along to her. We are happy to have her as part of our team.

We appreciate your feedback and look forward to your next visit at our salon.

Best regards,
The Team at Francesco Hair Rugeley

Great!

Pauline Jameson
25th Jan 2024
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

Both Ed and Libbie went above and beyond to make me feel extra special.

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Response from Francesco Hair Rugeley

Hi Pauline,

We are thrilled to hear that you had a great experience at our salon. Thank you for taking the time to share your feedback with us. It means a lot to our team.

We are glad to know that both Ed and Libbie made you feel extra special. They are both dedicated to providing exceptional service to all our clients. We will make sure to pass on your kind words to them.

Thank you for choosing our salon and we look forward to seeing you again soon.

Warmly,
The team at Francesco Hair Rugeley.

Good as always

Sharon Lewis-Hickman
24th Jan 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Have been having cut & colour for around 3 years. Always happy with results. Wouldn’t go anywhere else, professional approach relaxing atmosphere.

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Response from Francesco Hair Rugeley

Hi Sharon,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you have been a loyal client for the past 3 years and that you are always happy with your cut and colour results. It means a lot to us that you wouldn't go anywhere else – your trust and satisfaction are our top priorities.

We are glad that you enjoy our professional approach and relaxing atmosphere. Our team strives to create a comfortable and enjoyable experience for all of our clients. We look forward to welcoming you back for your next appointment.

Take care,
The team at Francesco Hair Rugeley

What can I say …

Sharon
21st Jan 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

What can I say … I’m back in love with my hair! Thanks Ed 🙏🏼

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Response from Francesco Hair Rugeley

Dear Sharon,
We are thrilled to hear that you are in love with your hair again! Thank you for trusting Ed to give you a fabulous look. We take pride in our team's skills and we're happy that they were able to meet your expectations. We hope to see you again soon for your next hair transformation. Thank you for choosing our salon!
Warmly,
The Team at Francesco Hair Rugeley

Best salon

Anonymous
19th Jan 2024
5.0

Always top service and made to feel welcome and looked after

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Response from Francesco Hair Rugeley

Hi there,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you always receive top-notch service at our salon and feel welcomed and taken care of.

Our team takes pride in providing the best possible experience for our clients, so it means a lot to know that we have met your expectations.

We appreciate your support and can't wait to see you again soon for your next hair appointment!

Warmly,
The team at Francesco Hair Rugeley

Great haircut.

Jo Sanders
16th Jan 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Always an enjoyable experience at this salon. Good conversation and great haircut. Wouldn't go anywhere else.

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Response from Francesco Hair Rugeley

Dear Jo,

Thank you so much for your kind words! We're thrilled to hear that you had an enjoyable experience at our salon and that you loved your haircut. Our team takes great pride in providing quality services and creating a warm and friendly atmosphere for our clients.

We truly appreciate your loyalty and look forward to seeing you again in the future. Thank you for choosing us as your go-to salon.

Warmly,
The team at Francesco Hair Rugeley

Feedback

Carole Devine
13th Jan 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Excellent service all round. Thank you.

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Response from Francesco Hair Rugeley

Hi Carole,

Thank you for taking the time to leave us a review. We are delighted to hear that you had an excellent experience at our salon. Providing great service is our top priority, so we are thrilled that we were able to meet your expectations.

We appreciate your kind words and we hope to see you again soon at our salon. Your satisfaction is important to us and we will continue to strive for excellence in all aspects of our services.

Thank you again for your lovely review.

Best regards,

The team at Francesco Hair Rugeley

Excellent service and value

Anonymous
12th Jan 2024
5.0

Fantastic value and an excellent cut 👍

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Response from Francesco Hair Rugeley

Dear reviewer,

We are so glad to hear that you had an excellent experience with us at Francesco Hair Rugeley! We strive to provide top-notch services at a great value, so it's wonderful to know that we have met your expectations. Thank you for choosing our salon and we hope to see you again soon for all your hair needs.

Best regards,
The team at Francesco Hair Rugeley

Fantastic Experience

Nicola Waldron
11th Jan 2024
Team Member: Ed
5.0

Fantastic experience as always. Lovely colour & head massage from Libby. Great cut & blow wave by Ed xx

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Response from Francesco Hair Rugeley

Hi Nicola,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a fantastic experience at our salon. We will be sure to pass along your kind words to Libby and Ed, they will be delighted to hear that you loved your colour, head massage, cut and blow wave. We always strive to provide top-quality services to our clients and we're glad we were able to meet your expectations. Your constant support means the world to us!

Thank you again for your review and for choosing us. We can't wait to see you again soon!

Best regards,
The team at Francesco Hair Rugeley

Visit

Hazel
10th Jan 2024
Team Member: Maicie
5.0

Happy with the results 😊

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Response from Francesco Hair Rugeley

Hi Hazel,

Thank you for taking the time to leave a positive review! We are delighted that you were happy with the results of your visit. Our team at Francesco Hair Rugeley takes pride in providing high-quality services and it's great to hear that you were satisfied with your experience.

We look forward to seeing you again soon and providing you with more fantastic results!

Best,
The team at Francesco Hair Rugeley

So pleased

Chris Jones
5th Jan 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Really pleased with my colour 3/4 head.
Appreciated having a discussion & advice prior to treatment and it worked out brilliantly. As always very professional and welcoming salon. Highly recommend

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Response from Francesco Hair Rugeley

Hi Chris,

Thank you for taking the time to leave us a review. We are thrilled to hear that you were pleased with your 3/4 head color. Our team at Francesco Hair Rugeley always strives to provide a professional and welcoming experience for our clients. We are happy to hear that our discussion and advice prior to your treatment were helpful and that you had a brilliant outcome. Thank you for recommending our salon, it means a lot to us. We hope to see you again soon!

Best,
The team at Francesco Hair Rugeley

Cut and finish

Anonymous
2nd Jan 2024
5.0

Great guy, chatty, professional.
All round good experience as always.

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Response from Francesco Hair Rugeley

Hi there, thankyou for great feedback and look forward to seeing you soon.

Excellent service

Julie Dixon
22nd Dec 2023
Team Member: Leonie
5.0
Appointment verified by SaloniQ Software

Always a good service.

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Response from Francesco Hair Rugeley

Thankyou Julie for great review.

Fantastic service

Maria Dixon
22nd Dec 2023
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Great service. Lovely atmosphere.

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Response from Francesco Hair Rugeley

Thankyou Maria for kind words.

Cut and blow dry

Alison Bird
20th Dec 2023
Team Member: Maicie
5.0
Appointment verified by SaloniQ Software

I had a cut and blow dry done today by Maicie. I'm over the moon with my cut as she listened to me and cut it exactly as I asked her to. Maicie is so friendly and I find her easy to talk to.

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Response from Francesco Hair Rugeley

Thankyou Alison for your kind words and so pleased you love your hair...great news!

Highlights and cut

Janet Wilkes
20th Dec 2023
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Leonnieis a brilliant colourist and gave sound advice on whether to have a full colour or foils. Opted for foils. My cut by Ed is brilliant as always

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Response from Francesco Hair Rugeley

Hi Janet thankyou for your kind words and we thought your hair looked amazing

Christmas hair cut

Lynda Anne Elwell
16th Dec 2023
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Ed did a great job. I am really pleased with his service. Thank you Ed

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Christmas hair cut

Lynda Anne Elwell
16th Dec 2023
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Ed did a great job. I am really pleased with his service. Thank you Ed

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Response from Francesco Hair Rugeley

Thankyou Lynda for kind words and thankyou for all your continued support over the years.

Colour and cut

Lynne Allen
14th Dec 2023
Team Member: Sianie-Leigh
4.5
Appointment verified by SaloniQ Software

Always a great experience love my stylist, always good service and good advice

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Response from Francesco Hair Rugeley

Thankyou Lynne for kind words and your continued support.

Why do you think I keep coming back!

Jill Walker
9th Dec 2023
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Great visit again, lovely colour with Leonie and cut with Ed. Fabulous welcome and great service as usual. See you in 6 weeks!

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Response from Francesco Hair Rugeley

Thanks Jill for kind words and thankyou for your continued support over the years, look forward to seeing you soon.

Wonderful Experience

Fay Lewis
7th Dec 2023
Team Member: Leonie
5.0
Appointment verified by SaloniQ Software

All lovely people who work in the Salon, great atmosphere, haircut and colour perfect, Leonie very attentive and a fab coffee from Ellie 👍

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Response from Francesco Hair Rugeley

Thankyou Fay for great feedback, very kind words.

Outstanding service

Charles Fenton
5th Dec 2023
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Ed was fantastic as always, so pleased with my hair cut, Dawn is so lovely on reception always a smile and makes you feel so welcome.
First class experience 👏🏻👏🏻

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Response from Francesco Hair Rugeley

Hi Charlie thanks for fab review, made my day, many thanks Dawn

Great experience

Anthony Thurstance
1st Dec 2023
Team Member: Ed
5.0

Great salon experience as always, all staff members extremely friendly and create a welcoming atmosphere . Would definitely recommend

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Response from Francesco Hair Rugeley

Hi Anthony great feedback and thankyou for your continued support.

Fantastic service snd excellent hot chocolate

Joanne Docker
29th Nov 2023
Team Member: Leonie
5.0
Appointment verified by SaloniQ Software

I was greeted at the door by Leonie , who took my coat from me and hung it up .

After sitting me down ,
Leonie discussed with me what I was hoping to accomplish with my hair and if I was having any issues etc , Leonie had trimmed my hair in august and it had grown quite a bit , so it was good to discuss length and condition etc .
After washing and cutting as requested, Leonie then gave my hair an excellent blow dry and double check for length etc .
I absolutely love the results.
My hair feels lovely and soft and I feel really good about how my hair sits etc .
As I have fine hair I usually have issues with excess product in my hair , but at Francesco’s the stylist always asks if you want anything added .
Thank you Leonie for a great hair cut .

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Response from Francesco Hair Rugeley

Thankyou Joanne for your kind words greatly appreciated.

Superb

Pauline Jameson
29th Nov 2023
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Always professional. Lovely staff too 😁

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Response from Francesco Hair Rugeley

Thankyou Pauline always a pleasure.

Very Happy/Disappointed

Jo Pichur
25th Nov 2023
Team Member: Leonie
4.5
Appointment verified by SaloniQ Software

My hair colour and cut by Leonie is amazing as always. I wouldn’t use another hair dresser. Leonie truly understands my hair and cuts it beautifully. I get lots of compliments, Leonie is professional and caring.
I was disappointed today to hear the prices are going up on 1st December by £15 that is a lot. If I hadn’t of been into the salon today and came in during December I would have not been happy to find out on the day. You definitely need to let the regular clients know before they enter the salon.

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Response from Francesco Hair Rugeley

Thankyou Jo for your kind words towards Leonie, sorry to hear you were disappointed with price increase but thankyou for your honesty and hope to see you soon.

Todays visit

hazel Edwards
22nd Nov 2023
Team Member: Leonie
5.0

Efficient informative & professional as always

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Response from Francesco Hair Rugeley

Great review Hazel thankyou.

Perfect as usual

Eve
18th Nov 2023
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Thank you once again had a lovely chat and a great hair cut thank you.

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Response from Francesco Hair Rugeley

Hi Eve, thankyou for fab review.

Another great cut.

Jo Sanders
14th Nov 2023
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Always look forward to my visit to the salon. Lovely cut as usual.

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Response from Francesco Hair Rugeley

Thankyou Jo and see you soon.

Haircut

Anonymous
13th Nov 2023
5.0

Very friendly
She did an excellent job

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Response from Francesco Hair Rugeley

Thankyou for your feedback.

Very Happy Customer

Tracey Wilcock
11th Nov 2023
Team Member: Leonie
5.0
Appointment verified by SaloniQ Software

Leonie did a lovely job on my colour, I am really pleased with it, Ed also did an excellent job on my cut. I always look forward to my appointments as I know I will come away feeling great. Thanks both, for the excellent hair services and enjoyable conversation, one very happy customer.

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Response from Francesco Hair Rugeley

Thankyou Tracey for your kind words, made our day.

High lights

Laura Cook
11th Nov 2023
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Amazing from start to finish

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Response from Francesco Hair Rugeley

Thankyou Laura for great feedback.

Love my new bob

Lisa Harvey
11th Nov 2023
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Thank you so much Sianie absolutely love my new hair the colour is amazing and love the new style I had thank you for making me feel so welcome and comfortable as always

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Response from Francesco Hair Rugeley

Delighted with top review, made my day.

Feedback

Carole Devine
11th Nov 2023
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Great hair cut, friendly atmosphere, good value. Thanks Ed.

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Response from Francesco Hair Rugeley

Thankyou Carole for fab review.

My visit to Salon on 9th November

Mandy Parkes
10th Nov 2023
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Very friendly and professional young lady

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Mind reader

Louise Buxton
10th Nov 2023
Team Member: Maicie
5.0
Appointment verified by SaloniQ Software

She took the style out of my head and put it on my head. Amazing work. I love my new hair style,
Thank you maicie.

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Response from Francesco Hair Rugeley

Lovely to have met you and glad you loved your hair.

As good as ever!

Esther Morris Jones
10th Nov 2023
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

First time with Sianie....as always, I am very happy with the way my hair looks and feels.

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Response from Francesco Hair Rugeley

Thankyou Esther for great feedback and your continued support to our salon

Visited salon today

Mandy Parkes
9th Nov 2023
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Very pleased with cutcsbd blow. Pleasant young lady

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Response from Francesco Hair Rugeley

Thankyou Mandy for kind words.

Visited salon today

Mandy Parkes
9th Nov 2023
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Very pleased with cutcsbd blow. Pleasant young lady

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My visit to Salon today

Mandy Parkes
9th Nov 2023
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Lovely young lady. Did a good cutand blow dry

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Hair appointment

Anonymous
8th Nov 2023
5.0

Was very good, so relaxing, my hair looks absolutely gorgeous, Maicie is a very professional girl, she got my hair exactly the way I was looking for.

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Great Job

Julie Murray
7th Nov 2023
Team Member: Maicie
5.0
Appointment verified by SaloniQ Software

First time with Maicie and won’t be the last, exactly what I asked for ……….. Fab !

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Amazing

Jess carpenter
3rd Nov 2023
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

I cannot thank you guys enough for the experience you gave my nephew today. You were truly amazing, kind and understanding. He left feeling a million dollars.

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Exceptional salon

Tracy Thomson
28th Oct 2023
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

As always totally happy with experience , friendly staff and great haircut by Ed , wouldn't go anywhere else .

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Response from Francesco Hair Rugeley

Thankyou Tracy for kind words and your continued support.

Cut and blow dry

Karen stanton
27th Oct 2023
Team Member: Leonie
5.0

Good stylist, very friendly, and thoutful.👍

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Response from Francesco Hair Rugeley

Thankyou Karen for great review and see you soon.

Haircut

Rebecca Johnson
26th Oct 2023
Team Member: Maicie
5.0
Appointment verified by SaloniQ Software

Maicie, was professional and really friendly. I felt comfortable that Maicie knowledge and Maicie knew what she was doing and her suggestions we clearly explained. An excellent stylist who is a credit to the brand

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Response from Francesco Hair Rugeley

Thankyou Rebecca for great review, very grateful for your kind words, delighted.

Salon experience

Caren Hobbs
26th Oct 2023
Team Member: Joanne
4.5
Appointment verified by SaloniQ Software

Always helpful friendly and ready to give good advice.

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Response from Francesco Hair Rugeley

Thankyou for your feed back and taking time out to review us, we very much appreciate your continued support.

Regular visit

Pamela Grinter
24th Oct 2023
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Excellent as always

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Response from Francesco Hair Rugeley

Thankyou Pam for your kind words and see you soon.

Stylist review

Victoria Patricia Till
19th Oct 2023
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

As wonderful as always! Wouldn’t go anywhere else. Lovely Dawn on reception and fantastic Ed have looked after me for years. Always a pleasure to be looked after so well.

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Response from Francesco Hair Rugeley

Thqnkyou Victoria for your lovely kind words, made my day! See you soon and thankyou for continued support.