Francesco Hair Weeping Cross, Staffordshire

45 Bodmin Avenue, Weeping Cross, Staffordshire, ST17 0EF

About us

Francesco Hair is one of the largest, award winning hairdressing companies in the UK. Owned and run by the Italian Dellicompagni family; as with most things Italian the brand is stylish, luxurious and unique in style.

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Opening hours

Monday Closed
Tuesday 09:00 - 19:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 08:00 - 16:00
Sunday Closed

Reviews

4.95
659 verified reviews
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Complimented immediately on leaving salon!

Mrs Caroline Brooks
16th Jan 2025
Team Member: Steven
5.0
Appointment verified by SaloniQ Software

Steve pulled it off again, tweaked my short hair a little - love it - thank you!

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Response from Francesco Hair Weeping Cross

Dear Mrs Caroline,

Thank you so much for taking the time to leave us such a kind review. We are thrilled that Steve was able to give you another amazing haircut and that you love the results. We will be sure to pass on your compliments to him.

We look forward to seeing you again soon and providing you with another fabulous experience.

All the best,
The Team at Francesco Hair Weeping Cross

Great

Judith Slater
16th Jan 2025
Team Member: Leah
5.0
Appointment verified by SaloniQ Software

Always happy with my visits. Leah will be missed but it’ll soon be November. Good luck Leah, beautiful moments to come.

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Response from Francesco Hair Weeping Cross

Dear Judith,

We are delighted to hear that you have always left our salon happy with your visits. We too will miss Leah, but we are excited for the new changes ahead in November. We hope you will continue to have enjoyable experiences with us and feel free to let us know if there is anything specific you would like for your next visit. Your kind words and continuous support mean a lot to us.

Thank you again for taking the time to leave us a review.

Best regards,

The team at Francesco Hair Weeping Cross

What a treat

Dr Loraine Houlton
15th Jan 2025
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

What a great start to the new year! Great experience, friendly and fun. Feel great , look so much better. Thanks Fran and Becky

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Response from Francesco Hair Weeping Cross

Dear Dr Loraine,

We are thrilled to hear that you had a great experience at our salon and that you feel and look better! Thank you for taking the time to share your thoughts with us. Fran and Becky will be very pleased to know that their services contributed to making your new year a great start.

Our team is dedicated to providing a friendly and fun atmosphere for all of our clients. We are glad that this was reflected in your experience with us.

We hope to see you again soon at Francesco Hair Weeping Cross.

Best,
The Team at Francesco Hair Weeping Cross

Review

Christine Strophair
15th Jan 2025
1.5

I was disappointed to be kept waiting 20 minutes for my appointment. I don’t believe this was the fault of my stylist who apologised when she finally turned up. I felt I should have been warned right at the beginning that there might be a delay and perhaps offered an alternative appointment or a reduction in the cost.

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Response from Francesco Hair Weeping Cross

Dear Christine,

We are very sorry to hear about your experience at our salon. We take our clients' time very seriously and we apologize for any inconvenience caused by the delay in your appointment. We agree that it is not acceptable for our clients to be kept waiting without prior notice.

We appreciate your understanding that the delay was not the fault of your stylist. However,due to on going roadworks, Leah’s previous clients arrived late and she had to have a meeting due to Leah starting maternity very soon . Leah thought our front of house Helen had explained there would be a wait of between 5 - 10 minutes, we are very sorry if this didn’t happen .
Regarding the price we have stylists from £35 for a cut and finish, Leah has charged her price for the last 8 months .

We strive to provide exceptional service and we are so sorry you feel we deserve a 1.5 star , our front of house Sue will contact you so we can put this right.

Best,
The team at Francesco Hair Weeping Cross

Hair appointment

Ava Smith
11th Jan 2025
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Becky did a fabulous job on both mine and my daughter hair today. We both felt amazing when we left the salon. As always it was a lovely experience and Becky was friendly and bubbly as ever

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Response from Francesco Hair Weeping Cross

Hi Ava, thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that Becky did such a fabulous job on both yours and your daughter's hair. It means a lot to us that you both felt amazing after leaving our salon. Becky is truly a gem and we are lucky to have her on our team. We are glad that you always have a lovely experience with us and that Becky's friendly and bubbly personality added to your visit. We can't wait to see you both again soon! Take care, Team at Francesco Hair Weeping Cross.

The best

Mrs Kerry Falls
10th Jan 2025
Team Member: Steven
5.0
Appointment verified by SaloniQ Software

Steven always makes my salon experience an enjoyable experience, he’s friendly and he knows my hair. Always honest with me and cuts my hair to perfection

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Response from Francesco Hair Weeping Cross

Dear Mrs. Kerry Falls,

Thank you so much for taking the time to leave a review for our salon. We are thrilled to hear that you had an enjoyable experience with Steven. He truly has a knack for making our clients feel comfortable and understood.

We are delighted that Steven was able to provide you with an honest and perfect haircut. We strive to have our team members get to know our clients and their hair on a personal level.

Thank you again for choosing our salon, and we can't wait to see you again soon.

Best regards,

The team at Francesco Hair Weeping Cross

Smile

Mrs Susan Wills
9th Jan 2025
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Always enjoy my visit. Everyone so friendly.

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Response from Francesco Hair Weeping Cross

Hi Mrs Susan,

Thank you so much for leaving such a kind review. We are delighted to hear that you always enjoy your visit to our salon and that our team made you feel welcome and valued. Providing a friendly and comfortable atmosphere for our clients is one of our top priorities, and we are glad that it reflects in your experience.

We truly appreciate your trust in us and we can't wait to continue providing you with excellent salon services. Thank you for choosing Francesco Hair Weeping Cross, we look forward to your next visit.

Warm regards,
The team at Francesco Hair Weeping Cross

Nice Hair by Claire

Mrs Heather Reynolds
8th Jan 2025
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

She is just amazing and makes me smile, and she makes me have posh hair too xx

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Response from Francesco Hair Weeping Cross

Dear Mrs Heather,

Thank you so much for taking the time to leave such lovely feedback! We are delighted that our team member was able to make you smile and give you posh hair. We strive to provide excellent customer service and make every client feel special. We hope to see you at our salon again soon!

Best wishes,
The team at Francesco Hair Weeping Cross.

Colour check

Anonymous
7th Jan 2025
5.0

Thank you Fran for being so understanding of my hair colour today and for making me feel like a new woman!

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Response from Francesco Hair Weeping Cross

Hi there,

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience at our salon and that Fran was able to help you achieve your desired hair color. Our team takes great pride in making our clients feel confident and refreshed when they leave our salon.

We hope to see you again soon for another fabulous hair transformation!

Warmest regards,
The Team at Francesco Hair Weeping Cross

Superb experience

Christine Fearns
4th Jan 2025
Team Member: Amy
5.0

Amy has done a superb job with my half head of highlights. Followed by Steve who has once again given me a fabulous cut and blow.
Thanks to you both. Lovely experience.

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Response from Francesco Hair Weeping Cross

Dear Christine,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a lovely experience at our salon and that you were pleased with your half head of highlights done by Amy and your cut and blow by Steve. We are glad that they were able to give you a fabulous look and we hope to see you again soon for another pampering session.

Thank you again for choosing us and for your kind words. We truly appreciate your support and we will make sure to pass along your compliments to Amy and Steve.

Take care and have a wonderful day!

Sincerely,
The team at Francesco Hair Weeping Cross

Amazing!

Ruby Walters
4th Jan 2025
Team Member: Em
5.0
Appointment verified by SaloniQ Software

In love with the 1/4 head of highlights and the layered cut Em gave me! She’s the sweetest person and so talented at her job, i feel amazing with my new hair.

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Response from Francesco Hair Weeping Cross

Hello Ruby,

Thank you so much for taking the time to leave us a lovely review! We're delighted to hear that you are in love with your new hair, especially the 1/4 head of highlights and layered cut that Em gave you. She truly is talented and we're glad that you had a positive experience with her.

We always strive to make our clients feel amazing and it's great to hear that we succeeded with you. We hope to see you again soon for your next hair appointment!

Best wishes,

The team at Francesco Hair Weeping Cross

So please

Mrs Julie Vlacos
4th Jan 2025
Team Member: Becky Lou
5.0
Appointment verified by SaloniQ Software

As always I am so pleased with my haircut

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Response from Francesco Hair Weeping Cross

Dear Mrs. Julie,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you are pleased with your haircut at our salon.

Our team works hard to provide top-notch services to our clients, and we are glad that you have had a positive experience with us. It's always a pleasure to have you as our customer, and we look forward to seeing you again soon.

Thank you for choosing our salon, and we truly appreciate your support. Have a fabulous day ahead!

Best regards,
The team at Francesco Hair Weeping Cross

Wcb

Anonymous
3rd Jan 2025
5.0

Lovely friendly person who makes you feel at ease.

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Response from Francesco Hair Weeping Cross

Dear Reviewer,

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our team to be friendly and welcoming, as we strive to create a positive and comfortable environment for our clients.

At Francesco Hair, we believe in providing exceptional service and making each and every one of our clients feel at ease during their visit. We are delighted to know that we were able to do just that for you.

Thank you again for your kind words. We look forward to seeing you again soon.

Warmly,
The Team at Francesco Hair Weeping Cross

Fabulous

Gemma Gray
2nd Jan 2025
Team Member: Becky
5.0

And Lucy for my colour, just fabulous and friendly every time I visit. Cannot count how many comments I receive about my hair.

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Response from Francesco Hair Weeping Cross

Hi Gemma Gray,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you have been enjoying your visits with Lucy and are receiving many compliments on your hair.

We strive to provide a fabulous and friendly experience for all of our clients, and we are glad that this has been reflected in your visits. We appreciate your support and look forward to seeing you at our salon again soon.

Best,
The team at Francesco Hair Weeping Cross

Service. Superb

Mr Egan O'callaghan ( White )
2nd Jan 2025
Team Member: Brendan
5.0
Appointment verified by SaloniQ Software

Excellent as ever

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Response from Francesco Hair Weeping Cross

Dear Mr. Egan,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you had an excellent experience at our salon and that we continue to meet your expectations. Our team strives to provide top-notch services to all our clients, and we are glad that we could do the same for you.

It is always a pleasure to have you at our salon, and we look forward to your next visit. If there is anything else we can do to make your experience even better, please do not hesitate to let us know.

Thank you again for your positive feedback.

Sincerely,
The Team at Francesco Hair Weeping Cross

My salon visit

Mrs Tessa Crow
2nd Jan 2025
Team Member: Leah
5.0
Appointment verified by SaloniQ Software

Lovely friendly atmosphere, always enjoy my experience.

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Response from Francesco Hair Weeping Cross

Dear Mrs Tessa,

Thank you so much for taking the time to write such a kind review about your experience at our salon. We are thrilled to hear that you always enjoy your visit and appreciate the friendly atmosphere. Our team strives to make every client feel welcomed and comfortable during their time with us.

We are grateful to have such amazing clients like yourself and we look forward to seeing you again soon. Thank you for your continued support.

Warm regards,

The Team at Francesco Hair Weeping Cross.

Fabulous Hair Salon

Mrs Sue Pote
31st Dec 2024
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

All of the staff at this salon are really friendly and professional, most of the staff have done my hair at some point, and I can honestly say they are all brilliant at making my hair look fab 😊

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Response from Francesco Hair Weeping Cross

Dear Mrs Sue,

We are thrilled to hear that you have had such a positive experience with our team at Francesco Hair Weeping Cross. Our staff takes great pride in providing friendly and professional service to all of our customers. We are happy to hear that you have been pleased with the results of your hair appointments and we look forward to seeing you again soon for another fabulous hair transformation.

Thank you for taking the time to share your feedback with us, it means a lot to our team. Wishing you a fantastic day!

Warmly,
The team at Francesco Hair Weeping Cross

Mr

Mr Donald Campbell
22nd Dec 2024
Team Member: Brendan
5.0
Appointment verified by SaloniQ Software

Good quality hair cut.

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Response from Francesco Hair Weeping Cross

Dear Mr. Donald Campbell,

Thank you for taking the time to leave a review about your recent haircut at our salon. We appreciate your kind words about the quality of our services.

We strive to provide our clients with the best possible experience and we are delighted to hear that you were happy with your haircut. Your satisfaction is our top priority.

We hope to see you again soon at Francesco Hair Weeping Cross. Thank you for choosing us for your hair care needs.

Best regards,
The team at Francesco Hair Weeping Cross

Excellent haircut

Mike
20th Dec 2024
Team Member: Becky Lou
5.0
Appointment verified by SaloniQ Software

All round great experience getting hair cut for first time by Becky Lou.

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Response from Francesco Hair Weeping Cross

Hi Mike,

Thank you so much for taking the time to review your recent visit to our salon. We are thrilled to hear that you had a great experience with Becky Lou for your first haircut with us.

We are glad that you enjoyed your overall experience and we appreciate your kind words about our services. Our team at Francesco Hair is always dedicated to providing the best possible service to our clients.

Thank you again for choosing us and we hope to see you again soon for your next visit. Take care!

Warmly,
The team at Francesco Hair Weeping Cross

Cut/Colour

Mrs Carol Megarity
18th Dec 2024
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Excellent as always and very understanding about my late arrival

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Response from Francesco Hair Weeping Cross

Dear Mrs Carol Megarity,

Thank you for taking the time to leave us such a nice review! We're so happy to hear that you had an excellent experience at our salon once again. We always strive to provide the best service to our clients and it's great to know that we were able to accommodate your late arrival.

We truly appreciate your continuous support and we look forward to seeing you again soon! Thank you for being such a valued client.

Warm regards,
The team at Francesco Hair Weeping Cross

Roots and blow dry

Maureen Fitzpatrick
18th Dec 2024
Team Member: Leah
5.0
Appointment verified by SaloniQ Software

Always pleased with the service from Leah and Claire

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Response from Francesco Hair Weeping Cross

Hi Maureen,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you have consistently been happy with the service provided by our stylists Leah and Claire.

We truly appreciate your loyal support and feedback, it means a lot to our team. We will be sure to pass on your kind words to Leah and Claire.

Thank you again for choosing our salon and we look forward to seeing you again soon!

Best regards,

The Francesco Hair Weeping Cross team

Amazing

Mrs Rachel Chalkley
18th Dec 2024
Team Member: Becky Lou
5.0
Appointment verified by SaloniQ Software

Becky is always amazing. Fantastic haircut and great company.

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Response from Francesco Hair Weeping Cross

Dear Mrs. Rachel Chalkley,

Thank you so much for taking the time to leave a review for our salon. It means a lot to us and we are happy to hear that you had a great experience with Becky. She truly is an amazing stylist with a fantastic personality. We are delighted to know that you were happy with your haircut and enjoyed Becky's company.

We always strive to provide top-notch service to all our clients and reviews like yours reassure us that we are on the right track. It would be our pleasure to welcome you back to our salon and we look forward to seeing you soon.

Thank you again for choosing our salon and for your kind words.

Best regards,
The team at Francesco Hair Weeping Cross

Great service again!

Anna Everett
16th Dec 2024
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Really pleased with my cut and colour, thank you Ben! As always, a great service from all the salon staff. I’m relaxed and ready for Christmas now!

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Response from Francesco Hair Weeping Cross

Hi Anna,

Thank you so much for leaving us such a positive review! We're thrilled to hear that you were pleased with your cut and colour done by Ben. Our team at Francesco Hair takes pride in providing great services to our clients.

It's always our goal to make sure our customers feel relaxed and leave our salon feeling confident and ready for any occasion. We are glad to have been a part of your Christmas prep.

We appreciate your continued support and we look forward to seeing you again soon.

Best,
The team at Francesco Hair Weeping Cross

Thank you

Mrs Clare Griffiths
15th Dec 2024
Team Member: Brendan
5.0
Appointment verified by SaloniQ Software

More than just a hair cut, I always feel welcomed, I leave feeling wonderful. Thank you so much Brendan, I hope you have a wonderful Christmas.

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Response from Francesco Hair Weeping Cross

Dear Mrs. Clare,

Thank you so much for taking the time to leave a review. We are thrilled to hear that you had a wonderful experience at our salon and that Brendan was able to make you feel welcomed and leave you feeling wonderful. It makes our day to know that we were able to exceed your expectations and provide you with a great hair cut.

We hope you have a wonderful Christmas as well! We look forward to welcoming you back to our salon in the future.

Warmest Regards,
The Team at Francesco Hair Weeping Cross

As per usual!!

Vicky Fox
14th Dec 2024
Team Member: Fran
5.0
Appointment verified by SaloniQ Software

As always, very happy 😊

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Response from Francesco Hair Weeping Cross

Hi Vicky,

Thank you so much for taking the time to leave such a kind review! We're thrilled to hear that you had a positive experience with us as always. It's our goal to provide our clients with the best service possible, and we're glad we could make you happy.

We truly appreciate your support and hope to see you again soon at our salon.

Warmly,
The Team at Francesco Hair Weeping Cross

Lovely blow dry

Marilyn Allen
13th Dec 2024
Team Member: Steven
5.0
Appointment verified by SaloniQ Software

As always very good cut and blow dry.

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Response from Francesco Hair Weeping Cross

Hi Marilyn,

Thank you for taking the time to leave us a review. We are thrilled to hear that you had a very good cut and blow dry at our salon!

At Francesco Hair Weeping Cross, we take pride in providing exceptional services to our clients. It's great to know that we were able to meet your expectations. We appreciate your support and look forward to seeing you again soon!

Best regards,

The team at Francesco Hair Weeping Cross

First class cut and blow dry

Miss Annette French
12th Dec 2024
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

First class cut and blow dry by Ben. Personable, friendly and efficient 👌

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Response from Francesco Hair Weeping Cross

Dear Miss Annette French,

Thank you for leaving us such a lovely review! We are so happy to hear that you had a first-class experience with Ben at our salon. We will make sure to pass along your kind words to him.

Our team strives to provide impeccable service while maintaining a friendly and welcoming atmosphere. It's great to know that you found Ben to be personable, friendly, and efficient - we couldn't agree more!

Thank you for choosing us for your hair needs. We hope to see you again soon!

Best regards,

The team at Francesco Hair Weeping Cross

Cut snd finish

Mrs Helen Staphnill
12th Dec 2024
Team Member: Leah
5.0
Appointment verified by SaloniQ Software

Lovely cut as usual from Leah.

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Response from Francesco Hair Weeping Cross

Dear Mrs. Helen,

Thank you for taking the time to leave a review about your recent visit to our salon. We are delighted to hear that you were satisfied with your cut from Leah. Our team at Francesco Hair strives to provide exceptional service and we are thrilled that Leah met your expectations.

We value your feedback and appreciate your loyalty to our salon. We can't wait to see you again soon!

Warmly,
The Team at Francesco Hair Weeping Cross

Hairdresser

jessica tams
12th Dec 2024
Team Member: Amy
4.5

Amy was nice and brilliant at head massage instead of doing it too gentle and she was fun and did good job . Hair looked beautiful

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Response from Francesco Hair Weeping Cross

Hi Jessica Tams,

Thank you so much for taking the time to leave a review. We are happy to hear that you had a great experience at our salon! Amy is an amazing member of our team and it's wonderful to hear that she did a brilliant job with your head massage and made it a fun experience for you. We are glad that you were pleased with how your hair looked afterwards. We hope to see you again soon for another enjoyable visit.

Warm regards from the team at Francesco Hair Weeping Cross

Disaster to clean cut

Maggie Wolfendale
8th Dec 2024
Team Member: Brendan
5.0
Appointment verified by SaloniQ Software

Amy gave me a fab copper colour with Brendon sorting my hair out with defined sharp lines. I am very happy & my hair looks fab

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Response from Francesco Hair Weeping Cross

Dear Maggie,

Thank you for your wonderful review! We are so glad to hear that you had a great experience at our salon and that you are happy with your new copper color. Brendon is a true expert at creating defined, sharp lines for a polished look. We are thrilled that you love your hair and think it looks fab!

We truly appreciate your support and look forward to seeing you again soon. Thank you for choosing our salon for your hair needs.

Best regards,

The team at Francesco Hair Weeping Cross

Perfect

Amy Middleton
7th Dec 2024
Team Member: Becky Lou
5.0
Appointment verified by SaloniQ Software

It’s always a pleasure to visit the salon, everyone is super friendly and welcoming and I’m over the moon with my new hair cut. Becky-Lou is amazing.

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Response from Francesco Hair Weeping Cross

Hi Amy,

Thank you so much for your lovely review! We are thrilled to hear that you had a positive experience at our salon and that you are happy with your new hairstyle. We couldn't agree more, Becky-Lou is truly amazing!

We always strive to create a friendly and welcoming environment for all of our clients and we are glad to hear that it makes a difference. We can't wait to see you again for your next hair appointment.

Warm regards,
The team at Francesco Hair Weeping Cross

06/12/24

Kerry
6th Dec 2024
Team Member: Em
5.0

Emily listened even when I was indecisive. Really happy with my hair. Thank you! x

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Response from Francesco Hair Weeping Cross

Hi Kerry,

Thank you for taking the time to leave us a review. We are thrilled to hear that Emily was able to help you with your indecisiveness and that you are happy with your hair. We strive to listen and understand our clients' needs, so we are glad to know that we were able to do that for you.

Thank you once again for choosing our salon. We look forward to seeing you again soon for your next hair appointment.

Best,
The Team at Francesco Hair Weeping Cross

Great salon

Leanne
6th Dec 2024
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Great service, Ben was lovely and listened to what I wanted. Would recommend

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Response from Francesco Hair Weeping Cross

Hi Leanne,

Thank you for taking the time to write a review. We are glad to hear that you had a great experience at our salon with Ben. We take pride in our team's ability to listen to our customers and provide the service they desire.

We truly appreciate your recommendation. It means a lot to us. We hope to see you again soon for your next hair appointment.

Best regards,
The team at Francesco Hair Weeping Cross

Epic restyle

Liz Marshall
5th Dec 2024
Team Member: Steven
5.0
Appointment verified by SaloniQ Software

I wanted a change and had some ideas but Steve’s suggestion was amazing

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Response from Francesco Hair Weeping Cross

Hi Liz, thank you so much for your kind words. We are delighted to hear that you were happy with Steve's suggestions for your new look. At our salon, we strive to provide our clients with top-notch service and personalized recommendations to achieve their desired look. We hope to see you again soon for your next hair transformation. Much appreciated, the team at Francesco Hair Weeping Cross.

Amazing

Sam Chambers
5th Dec 2024
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Had Amy & Ben absolutely love my hair they did a great job.

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Response from Francesco Hair Weeping Cross

Hi Sam, thank you so much for your kind review! We're delighted that you had a great experience with Amy and Ben at our salon. We always strive to give our clients the best results, so we're thrilled that you love your hair. We appreciate your support and hope to see you again soon for your next hair appointment. Thanks again from all of us at Francesco Hair Weeping Cross. Best, the team at Francesco Hair Weeping Cross.

Francescos review

Cheryl Cummins
4th Dec 2024
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Absolutely thrilled with my colour and Lucy was professional and friendly. Francesco staff are always amazing !

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Response from Francesco Hair Weeping Cross

Hi Cheryl, thank you so much for sharing your positive experience with us! We're thrilled that you love your new color and that Lucy provided excellent service. Our team strives to make every visit amazing for our clients. Thank you for choosing us and we hope to see you again soon!
Take care, The team at Francesco Hair Weeping Cross

Salon experience?

Ghislaine stanley
4th Dec 2024
Team Member: Leah
5.0

A pleasure to come, as always. Lovely cut. Always listens and alters as applicable during styling.

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Response from Francesco Hair Weeping Cross

Hi Ghislaine,

Thank you so much for taking the time to write such a lovely review about your recent visit to our salon. We are thrilled to hear that you had a great experience and that you are a loyal customer.

We always strive to make sure our clients are happy with their cuts, and we are glad to hear that our stylist listened to your needs and made any necessary adjustments during your appointment.

We truly appreciate your feedback and look forward to welcoming you back to our salon soon.

Take care!

The team at Francesco Hair Weeping Cross

Fabulous service

Sarah Power
1st Dec 2024
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Such a wonderful salon experience! Professional, courteous & creative! Listened effectively. I’m loving my new hair. Thank you Ben.

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Response from Francesco Hair Weeping Cross

Hi Sarah,

Thank you so much for leaving such a lovely review! We're thrilled to hear that you had a wonderful experience at our salon and that our team was able to make you feel comfortable and satisfied with your new hair. We pride ourselves on our professionalism, courtesy, and creativity, and it's always great to know that our efforts are appreciated.

We'll be sure to pass along your kind words to Ben, as we know he'll be happy to hear that you love your new hair. We value effective listening and we're glad that it was reflected in your experience with us.

Thank you again for choosing our salon. We hope to see you again soon!

Best regards,
The Team at Francesco Hair Weeping Cross

Lyn

Mrs Lyn Hutchinson
30th Nov 2024
Team Member: Claire
4.5
Appointment verified by SaloniQ Software

Young girl can't remember her did my colour which looks great. Claire cut my hair done everything i asked it looks nice and refreshed.

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Response from Francesco Hair Weeping Cross

Dear Mrs Lyn Hutchinson,

Thank you for taking the time to leave a review for us. We are glad to hear that you are happy with your hair colour and that Claire was able to give you the cut you desired, leaving you feeling refreshed. We appreciate your kind words and we hope to see you again soon for your next visit.

Warmly,
The Team at Francesco Hair Weeping Cross

Above and beyond

Anonymous
29th Nov 2024
5.0

Amy and Becky go above and beyond. My appointment needed to change due to Salon pressures and I was fitted in after work with a finish at 7:30. Way after the team should have gone home. Thank you. X

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Response from Francesco Hair Weeping Cross

Dear reviewer,

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience at our salon, despite the change in appointment and our team staying past their normal hours. It is our goal to always go above and beyond for our customers, and we are thrilled that we could accommodate you after work. Your satisfaction is our top priority, and we hope to continue providing you with exceptional services. We look forward to seeing you again soon.

Best regards,
The team at Francesco Hair Weeping Cross

Great hair appointment.

Mrs Alison Regan
27th Nov 2024
Team Member: Leah
5.0
Appointment verified by SaloniQ Software

Great appointment. Lovely stylist. Friendly and very happy with my hair.

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Response from Francesco Hair Weeping Cross

Dear Mrs Alison Regan,

Thank you so much for taking the time to leave a review for us. We are thrilled to hear that you had a great appointment with us and that you were happy with your hair. Our team strives to provide top-notch services and it truly means a lot to us when we receive positive feedback like this.

We are also glad that you enjoyed the company of your lovely stylist. We take great pride in our friendly and welcoming atmosphere, and we're glad it reflects in our customers' experience.

Thank you again for choosing to visit our salon. We hope to see you again soon for your next appointment!

Best regards,
The team at Francesco Hair Weeping Cross

Hair cut for a special occasion

Angela Martin
26th Nov 2024
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

A fantastic cut this morning from Becky. I'm able to trust her advice as Becky has cut and styled my hair for a while now and I'm always happy with the result.

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Response from Francesco Hair Weeping Cross

Hey Angela!

Thank you so much for taking the time to leave such a kind review for Becky. We are thrilled to know that you had a fantastic experience with her at our salon.

We pride ourselves on having talented and trustworthy stylists like Becky, who continuously exceed our clients' expectations. It's great to hear that you have been happy with her services for a while now.

We appreciate your support and look forward to seeing you again soon for your next hair appointment.

Best regards,
The team at Francesco Hair Weeping Cross

Perfect

Leona Mundin
23rd Nov 2024
5.0
Appointment verified by SaloniQ Software

Excellent as always

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Response from Francesco Hair Weeping Cross

Dear Leona Mundin,
Thank you for taking the time to leave a kind review for our salon. We are thrilled to hear that you were pleased with your experience and that it met your expectations. We strive to consistently provide excellent services to all of our clients. Your satisfaction is our top priority.
We truly appreciate your loyalty and support. We look forward to seeing you again soon at our salon.
Best regards,
The team at Francesco Hair Weeping Cross

Amazing

Mrs Patrice Downward
22nd Nov 2024
Team Member: Em
5.0
Appointment verified by SaloniQ Software

Em did my hair exactly as I wanted it and helped me to embrace my natural wave. I also expressed to her that my scalp was a bit sensitive at the moment and she was so gentle. I absolutely love my hair, thank you!

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Response from Francesco Hair Weeping Cross

Dear Mrs. Patrice,

Thank you so much for taking the time to leave us a review! We are delighted to hear that Em was able to create the perfect look for you and help you embrace your natural wave. We take great pride in providing gentle and attentive service, so we are glad to hear that your experience with us was comfortable and enjoyable. It's our top priority to ensure that all of our clients leave feeling happy and satisfied with their hair.

Thank you for trusting us with your hair and for choosing our salon. We look forward to seeing you again soon!

Warm regards,

The team at Francesco Hair Weeping Cross

Excellent

Mrs Milly Glennon
22nd Nov 2024
Team Member: Steven
5.0
Appointment verified by SaloniQ Software

Always treated like a very special person Steve is 👍

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Response from Francesco Hair Weeping Cross

Dear Mrs. Milly Glennon,

We are delighted to hear that you feel like a very special person at our salon. Thank you for your kind words about our talented stylist Steve. We are glad to know that you had a positive experience with us.

Please do not hesitate to visit us again in the future. Our team at Francesco Hair Weeping Cross is always here to make you feel special and provide top-notch services.

Thank you for your support and we look forward to seeing you soon.

Sincerely,
The team at Francesco Hair Weeping Cross

Very pleased

Mrs Penny Holdcroft
21st Nov 2024
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

My stylist Ben listened to what I wanted made suggestions and coloured, cut and styled my hair beautifully. He is very courteous and professional so thank you Ben. Lady on the desk also very helpful.

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Response from Francesco Hair Weeping Cross

Dear Mrs Penny,

Thank you so much for taking the time to write such a lovely review about your recent visit with us. It means a lot to us to know that you had a wonderful experience at our salon.

We're thrilled to hear that Ben was able to listen to your preferences and provide great suggestions to give you a beautiful hair transformation. Our team takes pride in our professionalism and courtesy, and we appreciate you recognizing that in Ben.

It's also wonderful to hear that our front desk staff was helpful in providing a smooth and enjoyable experience. We take pride in providing excellent customer service to all our clients.

Thank you again for choosing our salon and we look forward to seeing you again soon!

Best regards,

The team at Francesco Hair Weeping Cross

Always good.

Mrs Jenny Vaughan
17th Nov 2024
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

We were late due to road closures but 3 of us were looked after with the usual friendly good service of wash and trims. Just a small heads up for Ben. He didn't ask my daughter where her parting should go and he didn't offer her a coffee. Didn't matter, trim was fine but next time.......

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Response from Francesco Hair Weeping Cross

Dear Mrs Jenny,

Thank you for taking the time to leave a review. We are pleased to hear that you and your party received our usual friendly and good service, even with the unfortunate road closures.

We appreciate your feedback regarding Ben's service. We apologize for any inconvenience caused and will be sure to pass along your comments to him. We will make sure to remind our team to always ask for specific styling requests and offer a refreshing beverage to our clients.

We hope to see you and your daughter again soon for your next trim. Thank you for choosing our salon.

Best regards,
The team at Francesco Hair Weeping Cross

Good cut

Tracey
15th Nov 2024
Team Member: Em
5.0

Em asked questions about what I was looking for and I am very happy with the result.

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Response from Francesco Hair Weeping Cross

Hi Tracey,

Thank you so much for taking the time to leave us a review! We are so glad to hear that Em was able to understand your expectations and deliver the perfect result for you. It's always our goal to make sure our clients leave feeling happy and satisfied.

We appreciate your support and hope to see you back at our salon soon for your next appointment.

Take care and have a great day!

Best,
The team at Francesco Hair Weeping Cross

amazing service and hair!

Nikki Pinfield
15th Nov 2024
Team Member: Steven
5.0
Appointment verified by SaloniQ Software

steven always does my hair amazing, thank you so much steve see you soon x

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Response from Francesco Hair Weeping Cross

Hi Nikki, thank you so much for your kind words about Steven's hair services! We are thrilled to hear that you always leave our salon feeling amazing. We appreciate your continued support and can't wait to see you again soon. Take care! Team at Francesco Hair Weeping Cross

Excellent service as always

Carole Tysoe
14th Nov 2024
Team Member: Leah
5.0
Appointment verified by SaloniQ Software

I attended my regular 8-9 week appointment. Leah always does a fantastic job with cutting and styling my hair. She is also a good listener and we have a good relationship. My usual colour stylist was unavailable but I was very happy with Ben who coloured my hair and looked after me well. Thank you both

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Response from Francesco Hair Weeping Cross

Hi Carole,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had another great experience during your recent appointment with us.

We are happy to know that Leah once again did an amazing job with cutting and styling your hair. We always appreciate your trust in her skills and we're glad that you have built a good relationship with her. We also want to thank you for being understanding about our usual colour stylist being unavailable and we're delighted that Ben was able to impress you with his work.

We truly value your support and we can't wait to see you again for your next appointment.

Best regards,
The Team at Francesco Hair Weeping Cross