Francesco Hair Weeping Cross, Staffordshire

45 Bodmin Avenue, Weeping Cross, Staffordshire, ST17 0EF

About us

Francesco Hair is one of the largest, award winning hairdressing companies in the UK. Owned and run by the Italian Dellicompagni family; as with most things Italian the brand is stylish, luxurious and unique in style.

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Opening hours

Monday Closed
Tuesday 09:00 - 19:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 08:00 - 16:00
Sunday Closed

Reviews

4.95
690 verified reviews
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Gents hair cut

Ray jankowki
22nd Feb 2025
Team Member: Becky
5.0

Thank you for greeting me in at very short notice . Becky made my visit extremely pleasant , thank you 😊

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Cut and finish

Mrs Gill Irwin
22nd Feb 2025
Team Member: Brendan
5.0
Appointment verified by SaloniQ Software

Great experience as always, really pleased with my cut thanks!

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5 stars!

Lucie Skelton
21st Feb 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Came in today for my hair appointment with Lucy, super friendly as always couldn't do enough to make sure my experience was great! Brandon also blow dried my hair afterwards and was lovely as usual too! Thank you both I love my hair!

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Response from Francesco Hair Weeping Cross

Dear Lucie,

Thank you so much for taking the time to leave such a lovely review about your recent visit to our salon. We're delighted to hear that you had a great experience with Lucy and Brandon. We strive to provide our clients with the best service possible and it's always wonderful to receive such positive feedback.

We're so glad you love your hair and we look forward to seeing you again soon.

Best wishes,
The team at Francesco Hair Weeping Cross

As always, a wonderful experience!

Kate Edgecombe
21st Feb 2025
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Always a pleasure to spend time there!!

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Response from Francesco Hair Weeping Cross

Hi Kate, thank you so much for your lovely review! We're so happy to hear that you had a great experience at our salon. Our team works hard to make sure that every visit is enjoyable and we always strive to provide top-notch services to our clients. We appreciate your kind words and can't wait to see you again for your next hair appointment. Thank you for choosing Francesco Hair Weeping Cross! Sincerely, the team at Francesco Hair Weeping Cross

Hair colour

Sue bowen
19th Feb 2025
Team Member: Lucy
5.0

Lovely girl an absolutely asset to your salon. Very pleased with my colour, and hot chocolate is lovely x

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Response from Francesco Hair Weeping Cross

Hi Sue,

Thank you so much for your lovely review! We're thrilled to hear that you had a great experience at our salon and that you're pleased with your new colour. We will definitely pass on your kind words to the team member who provided you with exceptional service.

P.S. We're glad you enjoyed the hot chocolate! It's one of our favorites too.

Sincerely,
The team at Francesco Hair Weeping Cross

First class!

Mrs Judy Bladon
18th Feb 2025
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

As always, personalised advice for hair style and colour. I appreciate the saloon and everybody in it. Such a welcoming group

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Response from Francesco Hair Weeping Cross

Dear Mrs Judy,

Thank you for taking the time to leave us a lovely review! We are delighted to hear that you appreciate our personalized advice for your hair style and color. Our team always strives to create a welcoming and inclusive atmosphere for all our clients. We are happy to have you as a part of our salon family!

We can't wait to have you back at the salon for your next styling appointment. See you soon!

Best,
The team at Francesco Hair Weeping Cross

Haircut

Mr Donald Campbell
16th Feb 2025
Team Member: Brendan
5.0
Appointment verified by SaloniQ Software

Excellent hair cut.

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Response from Francesco Hair Weeping Cross

Dear Mr. Donald,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had an excellent haircut at our salon. Nothing makes us happier than knowing our customers are satisfied with their experience.

We are constantly striving to provide the best services and it's reviews like yours that keep us motivated. We hope to see you again soon for your grooming needs.

Best regards,

The team at Francesco Hair Weeping Cross.

Amazing as always

Mrs Natalie Smith
13th Feb 2025
Team Member: Steven
5.0
Appointment verified by SaloniQ Software

Steve always has an inspiring plan for my hair and he never disappoints in deserving a great style and service

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Response from Francesco Hair Weeping Cross

Dear Mrs. Natalie Smith,

Thank you so much for taking the time to leave us a kind review! We are thrilled to hear that Steve has consistently provided you with an inspiring plan for your hair and that you always leave our salon feeling happy with your style and service.

At Francesco Hair, we strive to provide excellent hair services for all our clients and we are glad to know that Steve has been able to deliver on this expectation for you. We will be sure to pass on your compliments to him and our team.

Thank you again for choosing our salon and we look forward to seeing you again soon!

Warmly,
The Team at Francesco Hair Weeping Cross

Wonderful experience

Mrs Sue Mackley
13th Feb 2025
Team Member: Steven
5.0
Appointment verified by SaloniQ Software

Really pleased with result

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Response from Francesco Hair Weeping Cross

Dear Mrs Sue,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you were really pleased with the results of your visit to our salon. It means a lot to us that you enjoyed your experience with us.

We pride ourselves on providing high-quality services and it brings us joy to know that we have met your expectations.

Thank you again for choosing our salon and we hope to see you again soon for another wonderful experience.

Best,
The Team at Francesco Hair Weeping Cross

Hair

Susan Mansfield
12th Feb 2025
Team Member: Steven
5.0
Appointment verified by SaloniQ Software

Absolutely prefect cut, great advice and lovely staff

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Response from Francesco Hair Weeping Cross

Hi Susan,

Thank you so much for leaving us such a lovely review! We're thrilled to hear that you had a "perfect" cut and received great advice from our team. We take pride in providing exceptional service and ensuring that our clients leave feeling happy and satisfied.

We are also glad that our staff made your experience with us enjoyable. They are passionate about what they do and always strive to provide the best possible service to our clients.

We appreciate your kind words and hope to see you again for your next hair appointment!

Best regards,
The team at Francesco Hair Weeping Cross

Mrs

Mrs Trish Coombes
12th Feb 2025
Team Member: Fran
5.0
Appointment verified by SaloniQ Software

As always wonderful,l just know she will do a brilliant job

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Response from Francesco Hair Weeping Cross

Dear Mrs Trish,

Thank you so much for your kind words and for taking the time to leave us a review! We are thrilled to hear that you had a wonderful experience at our salon. We take great pride in providing our clients with the best possible service, so it means a lot to us that you trust in our skills and expertise.

Your satisfaction is our top priority and we are delighted that we were able to meet your expectations. Thank you again for choosing our salon and we look forward to welcoming you back soon.

Warm regards,
The team at Francesco Hair Weeping Cross

Excellent service

Mrs Elaine Speed
8th Feb 2025
Team Member: Brendan
5.0
Appointment verified by SaloniQ Software

As always I am very happy with my cut and blow dry

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Response from Francesco Hair Weeping Cross

Dear Mrs. Elaine,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you were happy with your recent cut and blow dry. It's always a pleasure to have you in our salon.

Our team at Francesco Hair Weeping Cross strives to provide top-notch services and we are glad that we could meet your expectations this time as well. We appreciate your continued support and look forward to seeing you again soon.

Thank you again for choosing our salon and we hope you have a wonderful day!

Best Regards,
The Team at Francesco Hair Weeping Cross

Excellent hair salon and friendly staff

Mrs Janinne Lake
7th Feb 2025
Team Member: Fran
5.0
Appointment verified by SaloniQ Software

Fabulous service from when you first enter the salon to when you leave, Fran discusses what I want and it’s a truly relaxing experience, as she always gets it right from cut to finish. All the staff are so friendly and welcoming.

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Response from Francesco Hair Weeping Cross

Dear Mrs Janinne Lake,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you had a fabulous experience at our salon. We strive to make all of our clients feel relaxed and comfortable from the moment they step in until they leave.

We're delighted that Fran was able to understand your desires and provide you with the perfect cut and finish. Our team takes great pride in ensuring our clients are happy with their results.

We're also glad to hear that you found all of our staff to be friendly and welcoming. Providing exceptional customer service is at the core of our values, and we're happy to hear it reflected in your experience.

Thank you again for trusting our salon, and we look forward to seeing you again soon.

Best regards,

The team at Francesco Hair Weeping Cross.

Cut and colour

Kathryn Wilson
7th Feb 2025
Team Member: Becky Lou
5.0
Appointment verified by SaloniQ Software

I am really pleased with my hair today, now Leah is on mat leave it was very nice to know I can be absolutely confidant in having a different stylist

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Response from Francesco Hair Weeping Cross

Dear Kathryn,

Thank you so much for your kind words about your recent visit to our salon. We are delighted to hear that you are pleased with your hair, even though your regular stylist Leah is on maternity leave.

We are proud to have a team of talented and experienced stylists, who are always ready to provide quality services to our clients. Your trust and confidence in trying out a different stylist means a lot to us.

We look forward to welcoming you back to our salon in the future and providing you with another great experience. Thank you for choosing our salon for your hair needs.

Sincerely,

The team at Francesco Hair Weeping Cross

Cut and colour refresh

Mrs Jan Wain
6th Feb 2025
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Loving my redhead journey and Becky’s styling finish always has me leaving the salon with a big smile on my face. Love the ambience in the salon. A warm welcome the minute you step in and endless refreshments on offer. What’s not to love.

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Response from Francesco Hair Weeping Cross

Dear Mrs Jan Wain,

Thank you so much for taking the time to share your positive experience at our salon. We are thrilled to hear that you are enjoying your "redhead journey" and that Becky's styling has you leaving with a big smile on your face. Our team takes great pride in creating a warm and welcoming ambience for all our clients, and we are happy to hear that you appreciate it as well. We also believe that little details like offering refreshments add to the overall experience. Thank you for choosing our salon and we look forward to welcoming you back.

Best wishes,

The team at Francesco Hair Weeping Cross

Excellent

Mrs Kate Clarke
6th Feb 2025
Team Member: Steven
5.0
Appointment verified by SaloniQ Software

Great chat. Great cut and style. Love the atmosphere.

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Response from Francesco Hair Weeping Cross

Dear Mrs Kate,

Thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that you enjoyed your experience at our salon and that you especially loved the chat, cut, and style. Creating a positive and welcoming atmosphere is important to us, and we are thrilled that it made your visit even more enjoyable.

We look forward to welcoming you back in the future for another great session. Thank you again for your kind words and your support.

Best regards,

The Team at Francesco Hair Weeping Cross

Always a warm welcome

Joy Reading
5th Feb 2025
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Great service as always. Lots of laughter. Friendly professional salon

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Response from Francesco Hair Weeping Cross

Hi Joy,

Thank you so much for taking the time to leave us a lovely review! We are delighted to hear that you enjoyed our friendly and professional service. Creating a warm and welcoming atmosphere for our clients is something that we take great pride in.

We hope that you had a fun and enjoyable time at our salon, and we look forward to seeing you again soon!

Warmly,
The team at Francesco Hair Weeping Cross

Amazing

Laura Killeen
5th Feb 2025
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Becky is the most wonderful hairdresser. I trust her completely. She makes me really look forward to having my hair done. She gives brilliant (and honest) advice about which styles would be best and what is achievable.

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Response from Francesco Hair Weeping Cross

Hi Laura, thank you so much for taking the time to leave such a lovely review for our salon. We are thrilled to hear that Becky has exceeded your expectations and that you trust her completely with your hair. Our team takes pride in providing honest and expert advice for our clients, so we are glad to hear that this has been your experience with Becky. We look forward to seeing you again soon for your next hair appointment. Cheers from the team at Francesco Hair Weeping Cross.

Hair cut

Mrs Tracey Oakley-Clark
29th Jan 2025
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Fantastic as always

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Response from Francesco Hair Weeping Cross

Dear Mrs. Tracey,

We are thrilled to hear that you had a fantastic experience at Francesco Hair Weeping Cross! It really means a lot to us that you have been consistently satisfied with our services.

Thank you for taking the time to share your positive feedback. We truly appreciate it and hope to continue exceeding your expectations in the future.

Warmly,

The team at Francesco Hair Weeping Cross

Haircut and Colour

Angela Street
29th Jan 2025
Team Member: Becky Lou
5.0
Appointment verified by SaloniQ Software

Went for Haircut and Colour with Becky Lou and Lucy, unexpected as called to cancel future appointment and appointment booked for same day. Fantastic Haircut as always by Becky Lou and wonderful Colour by Lucy who has not coloured my hair before and was so professional/ attentive and Colour fab xx Huge Thank you to both as really needed 😊

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Response from Francesco Hair Weeping Cross

Hello Angela,

Thank you so much for taking the time to write a review. We are delighted to hear that you had a fantastic experience with Becky Lou and Lucy during your recent visit. Our team at Francesco Hair Weeping Cross always strives to provide the best services to our clients, and it's wonderful to hear that both Becky Lou and Lucy did just that.

We are happy to know that you were pleasantly surprised by the last-minute appointment and that you were satisfied with your haircut and color. We will make sure to pass on your kind words to Becky Lou and Lucy.

We look forward to seeing you again soon and providing you with more amazing services.

Best wishes,
The team at Francesco Hair Weeping Cross

Excellent, as always!

Mrs Claire Rowcliffe
26th Jan 2025
Team Member: Brendan
5.0
Appointment verified by SaloniQ Software

Brendan has been styling my hair for years and knows what suits me. He’s brilliant at what he does, the consummate professional and has a brilliant personality!

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Response from Francesco Hair Weeping Cross

Dear Mrs. Claire,

Thank you so much for your lovely review! We're thrilled to hear that you've been a satisfied client of Brendan for years and that he always knows how to make you look your best. We couldn't agree more that he's a true professional with a fantastic personality.

Thank you for your continuous support and trust in our salon. We can't wait to see you again and make your hair look even more fabulous!

Warmly,
The Team at Francesco Hair Weeping Cross

Exceptional stylist and coulour technician

Janet Roberts
24th Jan 2025
Team Member: Becky
5.0

Becky is a lovely ladly nothing to much trouble very professional . Makes you very relaxed especially if you don’t like having your hair cut

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Response from Francesco Hair Weeping Cross

Hi Janet,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a great experience with Becky at our salon. She truly is a professional and always goes above and beyond to make our clients feel relaxed and comfortable. We are happy to hear that she was able to make your hair cutting experience enjoyable.

We appreciate your kind words and look forward to seeing you again soon!

Best,
The team at Francesco Hair Weeping Cross

Mrs Happy

Vicky Fox
23rd Jan 2025
Team Member: Fran
5.0
Appointment verified by SaloniQ Software

As always, Fran surpasses my expectations! Absolutely love my style - especially when I tend to just leave everything to Fran!!

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Response from Francesco Hair Weeping Cross

Hi Vicky, thank you so much for taking the time to leave such a lovely review. We're thrilled to hear that Fran was able to surpass your expectations once again and that you're loving your new style. We always strive to make sure our clients leave feeling happy and confident. Thank you for trusting Fran with your hair, we look forward to seeing you again soon. Take care!
- Team at Francesco Hair Weeping Cross

Colour

Mrs Deanna Stokes
23rd Jan 2025
Team Member: Fran
5.0
Appointment verified by SaloniQ Software

Very happy

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Response from Francesco Hair Weeping Cross

Dear Mrs Deanna,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a positive experience at our salon. It is our goal to ensure that all of our clients leave feeling happy and satisfied with their services. We will continue to strive to provide top-notch services and a comfortable atmosphere for all of our clients. We appreciate your support and hope to see you again soon.

Best wishes,
The Team at Francesco Hair Weeping Cross

Excellent stylist

Mrs Jan Moss
23rd Jan 2025
Team Member: Steven
5.0
Appointment verified by SaloniQ Software

Had a lovely time being pampered by Steven, I love my hair appointment day as I always leave feeling energised and very happy. Thank you Steven.

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Response from Francesco Hair Weeping Cross

Dear Mrs Jan, thank you so much for taking the time to leave us such a kind review. We are delighted to hear that you had a lovely time being pampered by Steven and that you always leave feeling energised and happy. We will definitely let Steven know about your feedback and pass on your thanks to him. We strive to provide a relaxing and enjoyable experience for all our clients and it means a lot to us that we were able to do so for you. Thank you for choosing our salon and we look forward to seeing you again soon! Best regards, The team at Francesco Hair Weeping Cross.

A lovely experience.

Mrs Ann Felton
23rd Jan 2025
Team Member: Steven
5.0
Appointment verified by SaloniQ Software

I always love coming to Francesco Weeping Cross. Everyone is so friendly and I am always really pleased with my hair.

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Response from Francesco Hair Weeping Cross

Dear Mrs. Ann,

Thank you so much for your lovely review! We are delighted to hear that you enjoy visiting our salon and that you are happy with your hair. We strive to create a friendly and welcoming atmosphere for all of our clients, and we are glad that it shows.

We look forward to welcoming you back for your next appointment. Thank you for choosing to trust your hair with us.

Best,
The Team at Francesco Hair Weeping Cross

Excellent colour

Mrs Margaretta Riddler
22nd Jan 2025
Team Member: Brendan
5.0
Appointment verified by SaloniQ Software

Everyone in the salon is smiling and friendly from the moment I enter. Brendan checked the condition and how the colour had lasted before preparing the colour for today.
Enjoyed a tasty mocha. The finished effect is beautifully natural looking and the cut is excellent.

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Response from Francesco Hair Weeping Cross

Dear Mrs Margaretta Riddler, thank you so much for leaving us such a wonderful review! We are so glad to hear that you had a pleasant experience with us at our salon. Our team takes great pride in providing a friendly and welcoming environment for all our clients. We are happy to hear that Brendan took the time to assess your hair and ensure that the color suited your needs. We are also happy to hear that you enjoyed our tasty mocha while getting pampered. We strive to provide natural and flawless results for all our clients and we are delighted to hear that you are satisfied with your gorgeous new look. Thank you for choosing our salon and we hope to see you again soon. Best regards, the team at Francesco Hair Weeping Cross.

Hair

Lynda Edensor
21st Jan 2025
Team Member: Leah
5.0
Appointment verified by SaloniQ Software

Lovely colour and helpful advice with Fran.
Leah good cut and style as always!
All staff very friendly offering tea and coffee regularly! Comfortable salon.

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Response from Francesco Hair Weeping Cross

Dear Lynda,

We are absolutely thrilled to hear that you had a lovely experience at our salon. Thank you for your kind words about our team, especially Fran and Leah. We are happy to know that you received helpful advice and were pleased with your cut and style.

It's great to know that our staff's friendly nature and regular offers of tea and coffee made your visit more comfortable. We strive to create a relaxed and welcoming atmosphere for all our clients.

Thank you for choosing our salon and we hope to see you again soon.

Best,
The team at Francesco Hair Weeping Cross

Roots/style

Mrs Helen Boyle
18th Jan 2025
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Thank you Ben, always happy with the result. Professional and friendly as ever. You take your time to discuss my thoughts and advise accordingly.

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Response from Francesco Hair Weeping Cross

Dear Mrs. Helen Boyle,

Thank you so much for taking the time to leave such a lovely review for us. We are thrilled to hear that you were happy with your recent visit to our salon. Our team takes pride in providing professional and friendly service to all of our clients.

We are delighted that Ben was able to take the time to discuss your thoughts and provide you with expert advice. We truly value your trust in our salon and we are dedicated to ensuring that you always leave feeling satisfied.

Thank you again for your kind words and we look forward to welcoming you back for your next visit!

Best regards,

The Team at Francesco Hair Weeping Cross

New Year .. New Me

Carol Tolson
17th Jan 2025
Team Member: Fran
5.0

I've been playing around with colour for a few years now..always happy with the treatment. Fran takes the time to give her advice and recommendations and today she got the colour treatment perfect..I love it. Thanks for the advice with regard to curling techniques😉
Thanks a million to Steve, my trusted stylist who never fails to please, not to mention making me laugh with all the banter and giggles .. to Kitty for just being her usual, genuine, lovely self and to the young lady at the sink, (i don't recall her name) who has the amazing ability to relax me enough to cause me to almost doze off 😊
It's a nightmare travelling from home to the salon with all the disruption on the roads at the moment but well worth the journey.

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Response from Francesco Hair Weeping Cross

Dear Carol,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a great experience at our salon, and that you were pleased with the color treatment and advice given by Fran. Our team takes pride in providing top-notch services and creating a relaxing and enjoyable atmosphere for our clients.

We will make sure to pass along your kind words to Steve, Kitty, and our talented team member at the sink. We are happy to hear that our services and banter made your visit even more enjoyable. We apologize for any inconvenience you may have encountered while traveling to our salon, but we are glad that you found it worth the journey.

Thank you again for your support and for choosing to trust us with your hair. We look forward to seeing you again soon!

Best regards,

The Francesco Hair Weeping Cross team

Great experience

Julia Smith
17th Jan 2025
Team Member: Ben
4.5
Appointment verified by SaloniQ Software

First time with Ben today for colour and cut and had a great experience, Ben was great and got my blonde to the perfect tone as very specific about my blonde 😂

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Response from Francesco Hair Weeping Cross

Dear Julia,

Thank you for taking the time to share your experience with us at our salon! We are delighted to hear that Ben was able to give you the perfect color and cut that you were looking for. We strive to fulfill our clients' specific requests, and we are thrilled that we were able to do so for you.

We appreciate your kind words and look forward to seeing you again for your next hair appointment. Thank you for choosing our salon for your hair needs.

Warmly,
The team at Francesco Hair Weeping Cross

Complimented immediately on leaving salon!

Mrs Caroline Brooks
16th Jan 2025
Team Member: Steven
5.0
Appointment verified by SaloniQ Software

Steve pulled it off again, tweaked my short hair a little - love it - thank you!

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Response from Francesco Hair Weeping Cross

Dear Mrs Caroline,

Thank you so much for taking the time to leave us such a kind review. We are thrilled that Steve was able to give you another amazing haircut and that you love the results. We will be sure to pass on your compliments to him.

We look forward to seeing you again soon and providing you with another fabulous experience.

All the best,
The Team at Francesco Hair Weeping Cross

Great

Judith Slater
16th Jan 2025
Team Member: Leah
5.0
Appointment verified by SaloniQ Software

Always happy with my visits. Leah will be missed but it’ll soon be November. Good luck Leah, beautiful moments to come.

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Response from Francesco Hair Weeping Cross

Dear Judith,

We are delighted to hear that you have always left our salon happy with your visits. We too will miss Leah, but we are excited for the new changes ahead in November. We hope you will continue to have enjoyable experiences with us and feel free to let us know if there is anything specific you would like for your next visit. Your kind words and continuous support mean a lot to us.

Thank you again for taking the time to leave us a review.

Best regards,

The team at Francesco Hair Weeping Cross

What a treat

Dr Loraine Houlton
15th Jan 2025
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

What a great start to the new year! Great experience, friendly and fun. Feel great , look so much better. Thanks Fran and Becky

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Response from Francesco Hair Weeping Cross

Dear Dr Loraine,

We are thrilled to hear that you had a great experience at our salon and that you feel and look better! Thank you for taking the time to share your thoughts with us. Fran and Becky will be very pleased to know that their services contributed to making your new year a great start.

Our team is dedicated to providing a friendly and fun atmosphere for all of our clients. We are glad that this was reflected in your experience with us.

We hope to see you again soon at Francesco Hair Weeping Cross.

Best,
The Team at Francesco Hair Weeping Cross

Review

Christine Strophair
15th Jan 2025
1.5

I was disappointed to be kept waiting 20 minutes for my appointment. I don’t believe this was the fault of my stylist who apologised when she finally turned up. I felt I should have been warned right at the beginning that there might be a delay and perhaps offered an alternative appointment or a reduction in the cost.

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Response from Francesco Hair Weeping Cross

Dear Christine,

We are very sorry to hear about your experience at our salon. We take our clients' time very seriously and we apologize for any inconvenience caused by the delay in your appointment. We agree that it is not acceptable for our clients to be kept waiting without prior notice.

We appreciate your understanding that the delay was not the fault of your stylist. However,due to on going roadworks, Leah’s previous clients arrived late and she had to have a meeting due to Leah starting maternity very soon . Leah thought our front of house Helen had explained there would be a wait of between 5 - 10 minutes, we are very sorry if this didn’t happen .
Regarding the price we have stylists from £35 for a cut and finish, Leah has charged her price for the last 8 months .

We strive to provide exceptional service and we are so sorry you feel we deserve a 1.5 star , our front of house Sue will contact you so we can put this right.

Best,
The team at Francesco Hair Weeping Cross

Hair appointment

Ava Smith
11th Jan 2025
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Becky did a fabulous job on both mine and my daughter hair today. We both felt amazing when we left the salon. As always it was a lovely experience and Becky was friendly and bubbly as ever

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Response from Francesco Hair Weeping Cross

Hi Ava, thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that Becky did such a fabulous job on both yours and your daughter's hair. It means a lot to us that you both felt amazing after leaving our salon. Becky is truly a gem and we are lucky to have her on our team. We are glad that you always have a lovely experience with us and that Becky's friendly and bubbly personality added to your visit. We can't wait to see you both again soon! Take care, Team at Francesco Hair Weeping Cross.

The best

Mrs Kerry Falls
10th Jan 2025
Team Member: Steven
5.0
Appointment verified by SaloniQ Software

Steven always makes my salon experience an enjoyable experience, he’s friendly and he knows my hair. Always honest with me and cuts my hair to perfection

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Response from Francesco Hair Weeping Cross

Dear Mrs. Kerry Falls,

Thank you so much for taking the time to leave a review for our salon. We are thrilled to hear that you had an enjoyable experience with Steven. He truly has a knack for making our clients feel comfortable and understood.

We are delighted that Steven was able to provide you with an honest and perfect haircut. We strive to have our team members get to know our clients and their hair on a personal level.

Thank you again for choosing our salon, and we can't wait to see you again soon.

Best regards,

The team at Francesco Hair Weeping Cross

Smile

Mrs Susan Wills
9th Jan 2025
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Always enjoy my visit. Everyone so friendly.

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Response from Francesco Hair Weeping Cross

Hi Mrs Susan,

Thank you so much for leaving such a kind review. We are delighted to hear that you always enjoy your visit to our salon and that our team made you feel welcome and valued. Providing a friendly and comfortable atmosphere for our clients is one of our top priorities, and we are glad that it reflects in your experience.

We truly appreciate your trust in us and we can't wait to continue providing you with excellent salon services. Thank you for choosing Francesco Hair Weeping Cross, we look forward to your next visit.

Warm regards,
The team at Francesco Hair Weeping Cross

Nice Hair by Claire

Mrs Heather Reynolds
8th Jan 2025
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

She is just amazing and makes me smile, and she makes me have posh hair too xx

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Response from Francesco Hair Weeping Cross

Dear Mrs Heather,

Thank you so much for taking the time to leave such lovely feedback! We are delighted that our team member was able to make you smile and give you posh hair. We strive to provide excellent customer service and make every client feel special. We hope to see you at our salon again soon!

Best wishes,
The team at Francesco Hair Weeping Cross.

Colour check

Anonymous
7th Jan 2025
5.0

Thank you Fran for being so understanding of my hair colour today and for making me feel like a new woman!

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Response from Francesco Hair Weeping Cross

Hi there,

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience at our salon and that Fran was able to help you achieve your desired hair color. Our team takes great pride in making our clients feel confident and refreshed when they leave our salon.

We hope to see you again soon for another fabulous hair transformation!

Warmest regards,
The Team at Francesco Hair Weeping Cross

Superb experience

Christine Fearns
4th Jan 2025
Team Member: Amy
5.0

Amy has done a superb job with my half head of highlights. Followed by Steve who has once again given me a fabulous cut and blow.
Thanks to you both. Lovely experience.

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Response from Francesco Hair Weeping Cross

Dear Christine,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a lovely experience at our salon and that you were pleased with your half head of highlights done by Amy and your cut and blow by Steve. We are glad that they were able to give you a fabulous look and we hope to see you again soon for another pampering session.

Thank you again for choosing us and for your kind words. We truly appreciate your support and we will make sure to pass along your compliments to Amy and Steve.

Take care and have a wonderful day!

Sincerely,
The team at Francesco Hair Weeping Cross

Amazing!

Ruby Walters
4th Jan 2025
Team Member: Em
5.0
Appointment verified by SaloniQ Software

In love with the 1/4 head of highlights and the layered cut Em gave me! She’s the sweetest person and so talented at her job, i feel amazing with my new hair.

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Response from Francesco Hair Weeping Cross

Hello Ruby,

Thank you so much for taking the time to leave us a lovely review! We're delighted to hear that you are in love with your new hair, especially the 1/4 head of highlights and layered cut that Em gave you. She truly is talented and we're glad that you had a positive experience with her.

We always strive to make our clients feel amazing and it's great to hear that we succeeded with you. We hope to see you again soon for your next hair appointment!

Best wishes,

The team at Francesco Hair Weeping Cross

So please

Mrs Julie Vlacos
4th Jan 2025
Team Member: Becky Lou
5.0
Appointment verified by SaloniQ Software

As always I am so pleased with my haircut

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Response from Francesco Hair Weeping Cross

Dear Mrs. Julie,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you are pleased with your haircut at our salon.

Our team works hard to provide top-notch services to our clients, and we are glad that you have had a positive experience with us. It's always a pleasure to have you as our customer, and we look forward to seeing you again soon.

Thank you for choosing our salon, and we truly appreciate your support. Have a fabulous day ahead!

Best regards,
The team at Francesco Hair Weeping Cross

Wcb

Anonymous
3rd Jan 2025
5.0

Lovely friendly person who makes you feel at ease.

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Response from Francesco Hair Weeping Cross

Dear Reviewer,

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our team to be friendly and welcoming, as we strive to create a positive and comfortable environment for our clients.

At Francesco Hair, we believe in providing exceptional service and making each and every one of our clients feel at ease during their visit. We are delighted to know that we were able to do just that for you.

Thank you again for your kind words. We look forward to seeing you again soon.

Warmly,
The Team at Francesco Hair Weeping Cross

Fabulous

Gemma Gray
2nd Jan 2025
Team Member: Becky
5.0

And Lucy for my colour, just fabulous and friendly every time I visit. Cannot count how many comments I receive about my hair.

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Response from Francesco Hair Weeping Cross

Hi Gemma Gray,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you have been enjoying your visits with Lucy and are receiving many compliments on your hair.

We strive to provide a fabulous and friendly experience for all of our clients, and we are glad that this has been reflected in your visits. We appreciate your support and look forward to seeing you at our salon again soon.

Best,
The team at Francesco Hair Weeping Cross

Service. Superb

Mr Egan O'callaghan ( White )
2nd Jan 2025
Team Member: Brendan
5.0
Appointment verified by SaloniQ Software

Excellent as ever

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Response from Francesco Hair Weeping Cross

Dear Mr. Egan,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you had an excellent experience at our salon and that we continue to meet your expectations. Our team strives to provide top-notch services to all our clients, and we are glad that we could do the same for you.

It is always a pleasure to have you at our salon, and we look forward to your next visit. If there is anything else we can do to make your experience even better, please do not hesitate to let us know.

Thank you again for your positive feedback.

Sincerely,
The Team at Francesco Hair Weeping Cross

My salon visit

Mrs Tessa Crow
2nd Jan 2025
Team Member: Leah
5.0
Appointment verified by SaloniQ Software

Lovely friendly atmosphere, always enjoy my experience.

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Response from Francesco Hair Weeping Cross

Dear Mrs Tessa,

Thank you so much for taking the time to write such a kind review about your experience at our salon. We are thrilled to hear that you always enjoy your visit and appreciate the friendly atmosphere. Our team strives to make every client feel welcomed and comfortable during their time with us.

We are grateful to have such amazing clients like yourself and we look forward to seeing you again soon. Thank you for your continued support.

Warm regards,

The Team at Francesco Hair Weeping Cross.

Fabulous Hair Salon

Mrs Sue Pote
31st Dec 2024
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

All of the staff at this salon are really friendly and professional, most of the staff have done my hair at some point, and I can honestly say they are all brilliant at making my hair look fab 😊

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Response from Francesco Hair Weeping Cross

Dear Mrs Sue,

We are thrilled to hear that you have had such a positive experience with our team at Francesco Hair Weeping Cross. Our staff takes great pride in providing friendly and professional service to all of our customers. We are happy to hear that you have been pleased with the results of your hair appointments and we look forward to seeing you again soon for another fabulous hair transformation.

Thank you for taking the time to share your feedback with us, it means a lot to our team. Wishing you a fantastic day!

Warmly,
The team at Francesco Hair Weeping Cross

Mr

Mr Donald Campbell
22nd Dec 2024
Team Member: Brendan
5.0
Appointment verified by SaloniQ Software

Good quality hair cut.

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Response from Francesco Hair Weeping Cross

Dear Mr. Donald Campbell,

Thank you for taking the time to leave a review about your recent haircut at our salon. We appreciate your kind words about the quality of our services.

We strive to provide our clients with the best possible experience and we are delighted to hear that you were happy with your haircut. Your satisfaction is our top priority.

We hope to see you again soon at Francesco Hair Weeping Cross. Thank you for choosing us for your hair care needs.

Best regards,
The team at Francesco Hair Weeping Cross

Excellent haircut

Mike
20th Dec 2024
Team Member: Becky Lou
5.0
Appointment verified by SaloniQ Software

All round great experience getting hair cut for first time by Becky Lou.

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Response from Francesco Hair Weeping Cross

Hi Mike,

Thank you so much for taking the time to review your recent visit to our salon. We are thrilled to hear that you had a great experience with Becky Lou for your first haircut with us.

We are glad that you enjoyed your overall experience and we appreciate your kind words about our services. Our team at Francesco Hair is always dedicated to providing the best possible service to our clients.

Thank you again for choosing us and we hope to see you again soon for your next visit. Take care!

Warmly,
The team at Francesco Hair Weeping Cross