Response from John Michael Hairdressing Bury St Edmunds
Hi there,
Thank you so much for taking the time to leave us a review. We are truly sorry that your experience did not meet your expectations and we apologize for any inconvenience caused.
We always strive to provide exceptional service to all our clients and we are disappointed to hear that you did not receive the warm and welcoming attitude we are known for. We will definitely address this with our team to ensure it doesn't happen again in the future.
We are glad to hear that you had a pleasant experience with your hairdresser, however, we understand that you did not get the desired result. We take all feedback seriously and would love the opportunity to make things right for you.
Please feel free to contact us so we can discuss how we can assist in correcting your hair to your liking. We want you to leave our salon feeling satisfied and confident with your hair.
Best regards,
The team at John Michael Hairdressing Bury St Edmunds