The Gentle Touch

30 Crown Street, Ipswich, Suffolk, IP1 3LD

About us

This salon, with its Japanese influence, has been created with a holistic approach in mind.

From a simple leg wax to an E’Spa Aromatherapy Total Body Care, “The Gentle Touch” is the salon to bring the luxury and relaxation of a Health Spa into what can sometimes be a very stressful life.

Read more...

Opening hours

Monday 10:00 - 16:00
Tuesday 10:00 - 19:00
Wednesday 10:00 - 16:00
Thursday 08:30 - 13:00
Friday 10:00 - 19:00
Saturday 09:00 - 15:00
Sunday Closed

Reviews

4.98
123 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Treatment

Chris
11th Nov 2021
5.0

Brilliant

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Response from The Gentle Touch

Thank you Chris!

Best Salon in Ipswich

Anonymous
9th Oct 2021
Team Member: Kay
5.0

Wonderful environment and service. Kay is the best. Would recommend to everyone. Fantastic!

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Response from The Gentle Touch

So very pleased to receive the accolade of “best salon in Ipswich”! Thank you!

Waxing

Joe
28th Sep 2021
Team Member: Kay
5.0

Brilliant experience, always making you feel comfortable and relaxed ?

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Response from The Gentle Touch

Thank you Joe! Always good to see you!

She the best woman every

Deanne Williams
18th Sep 2021
Team Member: Kay
5.0
Appointment verified by Premier Software

Always lovely and kind and friendly one of my best closest friends

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Response from The Gentle Touch

Thank you! You’re very kind.

Beautiful Toes

Carolyn Bauer
14th Sep 2021
Team Member: Kay
5.0
Appointment verified by Premier Software

Beautiful gels on my toes with Kay's new winter colours lots of fab colours to choose from and they look perfect and very professional finish.

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Value
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Response from The Gentle Touch

Thank you Caz! That gel colour looks fab on your toes!

She the best woman every

Deanne Williams
12th Sep 2021
Team Member: Kay
5.0
Appointment verified by Premier Software

A total lovely caring beautiful women. Always so nice and happy been going there for years. The waxing is so nice.

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Response from The Gentle Touch

Thank you for your lovely words!

Waxing

Irene Patterson
9th Sep 2021
Team Member: Kay
5.0
Appointment verified by Premier Software

Very efficient, friendly and Covid aware/safe.

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Response from The Gentle Touch

Thank you Irene. Always a pleasure to see you.

Fabulous treatments

Terry O Connor
7th Sep 2021
Team Member: Kay
5.0
Appointment verified by Premier Software

I have been attending the salon for treatments with Kay for several years now and can honestly say that I’ve always been extremely happy with the treatment Kay has given. It’s a lovely relaxing location and Kay is absolutely excellent. I would highly recommend!

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Response from The Gentle Touch

Thank you Terry! I'm so happy you feel fabulous after your treatments.

Fabulous back massage

Sally Roberts
31st Aug 2021
Team Member: Kay
5.0
Appointment verified by Premier Software

I have thoroughly enjoyed a back, neck and shoulder massage - my favourite 45 minutes of my month!

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Value
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Response from The Gentle Touch

Thank you Sally. Love that you enjoy your back, neck and shoulder massage so much!

Ferrari

Nigel Johnson
25th Aug 2021
Team Member: Kay
5.0
Appointment verified by Premier Software

Excellent treatment as always. Regular customer, would not go anywhere else

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Value
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Response from The Gentle Touch

Thank you Nigel! Always great to see you!

Fantastic facial

Claire Venables
24th Aug 2021
Team Member: Kay
5.0
Appointment verified by Premier Software

As always a lovely relaxing facial

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Value
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Response from The Gentle Touch

Thank you Claire! I love doing facials!

Personal wax

Juliet Albrighton
31st Jul 2021
Team Member: Kay
5.0
Appointment verified by Premier Software

I love going to Kay for my wax. She is very friendly and puts you completely at ease. I can’t wait for my next treatment.

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Value
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Response from The Gentle Touch

Thank you Juliet! It's always great to see you for your waxing.

Excellent service

Vincent Steensma
31st Jul 2021
Team Member: Kay
5.0

A1

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Value
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Response from The Gentle Touch

Thank you Vincent!

Great Salon

Jo McKenzie
31st Jul 2021
Team Member: Kay
5.0
Appointment verified by Premier Software

Fabulous feel to the Salon. Friendly and experienced. Perfect!

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Value
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Fantastic As Always

Sarah Cook
30th Jul 2021
Team Member: Kay
5.0
Appointment verified by Premier Software

Kay is so good at what she does I always leave feeling amazing I wouldn’t go anywhere else x

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The best salon

Mel Armstrong
29th Jul 2021
Team Member: Kay
5.0

Kay is absolutely brilliant and I have been going to the Gentle Touch for many years. I would definitely recommend going for massages, facials, waxing and gel nails.

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Response from The Gentle Touch

Thank you Mel! Lovely to see you the other day and get your nails gel ready for the Summer!

Fabulous as always

Claire Venables
25th Jul 2021
Team Member: Kay
5.0
Appointment verified by Premier Software

Always very happy with all my treatments

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Response from The Gentle Touch

Thank you Claire! Always look forward to seeing you in the salon for your treatments. :-)

⭐️ ⭐️⭐️⭐️⭐️

Louisa Stewart
24th Jul 2021
Team Member: Kay
5.0

Consistently a five star treatment in a five star salon, always clean and Kay is always professional and friendly. Recommend ⭐️⭐️⭐️⭐️⭐️

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Response from The Gentle Touch

Thank you Louisa! Always a pleasure to see you at The Gentle Touch.

Back massage

Bob Graves
23rd Jul 2021
Team Member: Kay
5.0
Appointment verified by Premier Software

I had the most wonderful massage provided by a very professional person

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Value
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Response from The Gentle Touch

Thank you Bob for your lovely massage review!

Pedicure

Christine Coulson
23rd Jul 2021
Team Member: Kay
5.0
Appointment verified by Premier Software

Brilliant, caring salon giving excellent treatments

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Response from The Gentle Touch

Thank you Christine for your continued support. Always a pleasure to see you at The Gentle Touch, Ipswich.

Facial with back massage

Michelle Hart
22nd Jul 2021
Team Member: Kay
5.0
Appointment verified by Premier Software

What a wonderful treatment! From the smelling and choosing of the oils at the start this was a fabulous relaxing pampering experience. Kay as always is professional knowledgeable and extremely competent at what she does. I thoroughly recommend her for any of your spa treatment needs.

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Response from The Gentle Touch

Thank you Michelle for your lovely comments. I'm so pleased you enjoyed your facial with back massage. It was my pleasure. :-)

Massage

Lisa
20th Jul 2021
5.0
Appointment verified by Premier Software

I have visited a few times when my neck and shoulders have been really painful and tense. Every time Kay takes so much care in working out the knots and has helped so much. I always recommend The Gentle Touch to family and friends. A little gem in the centre of town.

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Response from The Gentle Touch

Thank you Lisa! So pleased you're feeling the benefits of your massage treatments. :-)

Feeling Amazing !

Nigel Venables
16th Jul 2021
5.0
Appointment verified by Premier Software

Kay is just soooo good, I just wish I could stay awake to enjoy it all !!
A true professional I’d highly recommend.

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Response from The Gentle Touch

Thank you Nigel, always great to see you!