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TONI&GUY Newmarket

Part of the TONI & GUY group
4.70
343 reviews
88, High St, Newmarket, Suffolk, CB8 8JX
01638664385
Leave a review

About us

Here at Toni&Guy Newmarket we pride ourselves on a friendly and professional service throughout your salon experience.
We opened the salon in the town centre in 2005 making it easily accessible to clients living in the town and surrounding areas.
Our strong team of passionate stylists and technicians have been working hard in the industry for over a decade. During this time they have gained recognition within the company and provide a service that reflects this.
At Toni&Guy Newmarket we have a strong work ethic and comfortable salon feel which will give clients exceptional results and a relaxed experience.
All of our team are willing to help and advise be it with new colour, styling or find the right product to help you recreate your salon style.
We will ensure that your visit to Toni&Guy is ultimate experience for you and your hair.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 18:00
Saturday 09:00 - 17:30
Sunday Closed

Reviews

4.70
343 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
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Fantastic service

Heidi Reed
21st Dec 2017
Team Member: Georgia
4.5

As usual the service was excellent, from the moment I walked through the door to the moment I left.
I had a complete change of style and was really happy with the way that Georgia talked me through the options when I told her what I was thinking of.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Newmarket

Hi Heidi, thank you very much for the lovely comments. I will pass these on to Georgia.

Review

Jennifer
21st Dec 2017
Team Member: Faith
5.0

Happy with visit overall

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Newmarket

Thanks Jennifer, we are glad you you had a pleasant experience in the salon. We look forward to hopefully seeing you again.

Child’s hair cut

Katie
19th Dec 2017
Team Member: Chloe
5.0

Chloe cut my 6 year old daughters hair beautifully and had lots of patience and made it a great experience for her! It’s excellent value on a Monday and Tuesday!

Service
Value
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Atmosphere
Response from TONI&GUY Newmarket

Thanks so much for your 5 star review,i'm pleased that your daughter likes her new look,we will be carrying on with the children's half price hair cut on a Monday and a Tuesday.

Disappointing

Jayne ransom
19th Dec 2017
2.5

No problem with Chloe or Vicky who did colouring. The hairwashing girl was diabolical. There is no customer service, no bustle, practically empty - no atmosphere. I have been coming there since it opened but won’t any more

Service
Value
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Cleanliness
Atmosphere
Response from TONI&GUY Newmarket

Hi there Jayne, thank you for your review, we are terribly sorry you feel this way and would like to offer you 25% your next visit. Please get in touch so we are able to assist you. Many thanks All The Team.

Best cut going

Sandra
19th Dec 2017
5.0

All the stylists in this salon know how to cut and clout hair amazingly well and the service is first rate

Service
Value
Result
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Atmosphere
Response from TONI&GUY Newmarket

Thanks Sandra for the 5 star review it really means alot to all the staff at Toni and Guy Newmarket.We look forward to seeing back here again .

Excellent stylist!

Katie
18th Dec 2017
Team Member: Chloe
5.0

Absolutely love seeing Chloe, she does a brilliant job and I would highly recommend her!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Newmarket

Thanks so much for your review,Iwill pass your comment onto Chloe.We all look forward to seeing you in the future.

Color & Cut

Susan
18th Dec 2017
Team Member: Vicky
5.0

Brilliant as always!

Service
Value
Result
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Atmosphere
Response from TONI&GUY Newmarket

Thanks so much for your review, it's so nice to hear such lovely comments.

Cut & blow dry

Janet Hodgson
16th Dec 2017
Team Member: Faith
5.0

Great cut and service as always. Wouldn't go anywhere else.

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Atmosphere
Response from TONI&GUY Newmarket

Thanks so much for your 5 star review,your comment means so much to us all at Toni and Guy Newmarket,i will pass this onto Faith.

Always great

Sue
16th Dec 2017
Team Member: Georgia
4.5

A lovely cut and an amazing blow-dry. She's very talented!

Service
Value
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Atmosphere
Response from TONI&GUY Newmarket

Thanks for the review,i will pass on your comment onto the stylist,and we are all looking forward to seeing you again.

Fringe trim

Julie blankley
15th Dec 2017
Team Member: Vicky
5.0

Warm and friendly very good service.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Newmarket

Thanks so much for your review,i will pass the comments onto the staff,we look forward to seeing you soon.

Fringe trim

Julie blankley
15th Dec 2017
Team Member: Vicky
5.0

Warm and friendly very good service.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Newmarket

Thanks so much for your review,i will pass your comments onto the team and look forward to seeing you in the future.

More than Expected

Kim Lepper
15th Dec 2017
Team Member: Chloe
4.0

Very good outcome with hues of delicate milkshake pink and mildest blues in my long bleached highlights. Bit of breakage and knotting which is uncommon but I have more than enough hair

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Newmarket

Thanks for your review,we look forward to seeing you again.

Hair cut

Annette Brooks
11th Dec 2017
4.0

Sorry but don’t remember your name but know you are the manager.
You gave me good advice and made me feel comfortable plus giving me a very good cut! Thank you .

Service
Value
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Atmosphere
Response from TONI&GUY Newmarket

Hi Annette,thanks for your review,will pass this onto the manager for you.We look forward to seeing you in the future.

Mrs

ruth
9th Dec 2017
Team Member: Vicky
5.0

Always happy to see you and engaging

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Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Newmarket

Hi Ruth thanks for you review and for your lovely comment.We look forward to seeing you again.

Artist

Johan Viljoen
8th Dec 2017
Team Member: Faith
5.0

Done an absolutely brilliant job on quite tricky hair

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Newmarket

Thanks for your 5 star review, we all at Toni and Guy are very pleased you like your new look.

Haircut

Mrs Russell
8th Dec 2017
Team Member: Vicky
4.0

I was running late & had very little time before I had to go on the school run. Vickybwas very accommodating & cut & blowdried my hair beautifully in the time available!
The only thing that marred the visit was that the sinks give off a mouldy smell when having your hair washed. I have mentioned this a few times & it puts you off having a treatment or scalp massage.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Newmarket

Thanks for your review, i am very pleased that you are happy with your cut and blow dry with us today. I will pass your comments on about the drains, we have had a few problems with them and have had them looked at,i am very sorry that they still have a smell and will be looking into this.

Amazing

Kelly Harris
7th Dec 2017
Team Member: Vicky
5.0

Vicky has been my stylist for almost 2 years now. After a very unprofessional experence in an independent salon where the hairdresser turned my hair ginger a week before my wedding day I went to Vicky at Toni and Guy, where she corrected the colour using a toner. She always gets my hair perfect and knows exactly what I want. Toni and Guy Newmarket always has a great atmosphere and the team are very professional on every level.

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Value
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Response from TONI&GUY Newmarket

Thanks so much for the 5 star review, your comment is really appreciated and will pass this on to Vicky. We are so glad that you left the salon happy and got the look you wanted!!

Newmarket Saon

Susan
6th Dec 2017
Team Member: Vicky
5.0

i always have an amazing experience! Vicky provides outstanding customer service and is a true pleasure!

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Value
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Atmosphere
Response from TONI&GUY Newmarket

Thanks so much for your 5 star review, we will pass your comment onto Vicky, We all look forward to seeing you in the future.

Toni & Guy

Trish Cooke
6th Dec 2017
Team Member: Chloe
5.0

Excellent service and great staff.

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Value
Result
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Atmosphere
Response from TONI&GUY Newmarket

Thanks so much for the review, will pass you comment onto all the staff at the salon. We look forward to seeing you again.

're growth tint

Liz
1st Dec 2017
Team Member: Vicky
5.0

Vicky was fantastic and absolutely love what she has done to my hair.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Newmarket

Thanks so much for the 5 star review, I will pass your comment onto Vicky. We look forward to seeing you in the future.

Cut & Blow Dry

Kathryn Gair
30th Nov 2017
Team Member: Chloe
5.0

Chloe is great listens to what you want and advises what would be good for you

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Newmarket

Thanks so much for your 5 star review,will pass your lovely comment onto Chloe.

Colour

Elaine Foster
29th Nov 2017
4.5

Very satisfied with colour and blow dry.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Newmarket

Thanks so much for the review. It means alot to know that u was very satisfied, i will pass the comments on to the techninical.

Toni & Guy Newmarket

Barbara Harbinson
28th Nov 2017
Team Member: Vicky
5.0

Very friendly, professional and listens to what is wanted and advices accordingley

Service
Value
Result
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Atmosphere
Response from TONI&GUY Newmarket

Thanks so much for your review,and for the 5 stars. We all at Toni and Guy Newmarket look forward to seeing you in the future.

Full head colour

Catherine Goodhart
28th Nov 2017
5.0

Had Becky as a trainee doing my hair. She was brilliant and did a fantastic job.
Anytime she needs a model I’m free.

Service
Value
Result
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Atmosphere
Response from TONI&GUY Newmarket

Thanks so much for the 5 star review, I will pass your comments onto Becky, its nice to hear positive feedback. We are not doing training in December but will keep you in mind for the near future.

Chloe

Freya Johnston
25th Nov 2017
Team Member: Chloe
4.5

Very good service, came out feeling really great with the result ?

Service
Value
Result
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Atmosphere
Response from TONI&GUY Newmarket

Thanks so much for the review, i will pass your comment onto Chloe.We are very pleased that Freya likes her new look.

Amazing Blowdry!

Katie
25th Nov 2017
Team Member: Chloe
5.0

Absolutely perfect blow dry from Chloe, thank you so much!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Newmarket

Thanks so much for your review, I will pass your comment onto Chloe. We look forward to seeing you in the future.

Baby’s hair

Rogerson
23rd Nov 2017
Team Member: Chloe
5.0

Chloe was very good with Roo lt was his first hair cut would recommend A1

Service
Value
Result
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Atmosphere
Response from TONI&GUY Newmarket

Thanks for your review. Glad Roo is loving his new look

Excellent!

Gary
23rd Nov 2017
Team Member: Faith
5.0

Always a great experience in the Newmarket salon. I’m always made to feel welcome and I always go away happy with my fresh cut.

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Value
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Atmosphere
Response from TONI&GUY Newmarket

Thanks so much,we are all glad that you enjoy your experience here at the salon,and look forward to seeing you in the future

Ms

Marian bromham
19th Nov 2017
Team Member: Vicky
4.0

It was re done as I complained and I was very happy with result

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Value
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Atmosphere
Response from TONI&GUY Newmarket

Thanks for updating Marian. Happy that we restored your faith in us. Hope to see you again soon.

Mrs.

Tatjana d’Abo
18th Nov 2017
Team Member: Georgia
5.0

It was was fabulous

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Newmarket

Thanks so much for your review, we look forward to seeing you again soon.

Mrs

ruth
18th Nov 2017
Team Member: Vicky
5.0

Always happy and friendly team

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Newmarket

Thanks so much for your review i will pass your comments onto the team.

Kevin

Kevin Philippart
17th Nov 2017
Team Member: Georgia
4.5

Very good!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Newmarket

Thanks Kevin for the review ,we look forward to seeing you again.

Cut and colour

Liz
16th Nov 2017
Team Member: Vicky
5.0

Vicky was great, really friendly and talked me through exactly what she was doing.

Service
Value
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Atmosphere
Response from TONI&GUY Newmarket

Thank you Liz. We are really glad you were happy with your experience in our salon. We look forward to seeing you again.

Lovely

Claire
16th Nov 2017
Team Member: Georgia
5.0

I love getting my hair done. It's a friendly and relaxing salon. My hair looks and feels great!

Service
Value
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Atmosphere
Response from TONI&GUY Newmarket

Thanks Claire for the 5 star review. We are so glad you left the salon happy!

Re do colour

Jayne Richardson
15th Nov 2017
Team Member: Vicky
4.0

Very pleased with my colour, but when technician walked off without advising and completing my hair, and left me to a junior who needed another to help out, I was slightly disappointed.

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Value
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Atmosphere
Response from TONI&GUY Newmarket

Thank you for taking the time to leave a review, we can only appolgise if the stylist finished work and did not advise you they were leaving! please note this has been addressed to all staff! we hope to see you again soon.

Ms

Marian bromham
13th Nov 2017
3.0

Well I payed £140 today I'm not sure how much the cut was but it took roughly 7 to 10 minutes I have not been happy last couple of times and asked if she could make colour more bold but it wasn't really any different so I'm going back Friday to hopefully get it rectified.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Newmarket

Thank you for taking the time to leave a review, we can only appolgise if you werent happy with the service you received but can see from our records we rectified the problem and you have continued joining us! we look forward to your next visit!

Men's cut and blow dry

Patrick
9th Nov 2017
Team Member: Vicky
5.0

Excellent service

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Newmarket

Thank you for taking the time to leave a review, we are glad you had a great experience, we look forward to seeing you again soon.

They listen

Alexia
7th Nov 2017
Team Member: Vicky
5.0

Vicky and Lisa have both worked on my hair before and being totally new to colour, I can safely say I wasn't disappointed. Great friendly atmosphere and always have coffee when I need it. Thanks ladies :)

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Value
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Atmosphere
Response from TONI&GUY Newmarket

Thank you for taking the time to leave a review, we are glad you had a great experience, we look forward to seeing you again soon.

Wash, cut, Blow dry

Anonymous
5th Nov 2017
4.5

Good job, such nice girls. The trainee washed and massaged my hair/Head. One of the best head massages I’ve had.

Service
Value
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Atmosphere
Response from TONI&GUY Newmarket

Thank you for taking the time to leave a review, we are glad you had a great experience, we look forward to seeing you again soon.

Georgia

Stewart BAILEY
3rd Nov 2017
Team Member: Georgia
5.0

Great as always, even after 56 weeks away!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Newmarket

Thank you for taking the time to leave a review, we are glad you had a great experience, we look forward to seeing you again soon.

Faith in Faith

Sian
3rd Nov 2017
Team Member: Faith
5.0

Faith is a fantastic hair stylist an a nice person

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Newmarket

Thank you for taking the time to leave a review, we are glad you had a great experience, we look forward to seeing you again soon.

Colour

Natasha Goody
2nd Nov 2017
Team Member: Chloe
4.5

Always very welcoming and professional.. lovely salon and lovely stylists ?

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Newmarket

Thank you for taking the time to leave a review, we are glad you had a great experience, we look forward to seeing you again soon.

Colour

Tracey Foster
2nd Nov 2017
Team Member: Vicky
5.0

Vicky knows exactly how I like my hair, what annoys me about it and how to fix it! Always love my experience at this salon, everyone is lovely and I always leave feeling like I’ve been pampered! Had a colour today which I love, it’s covered my grey and I love the shade.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Newmarket

Thank you for taking the time to leave a review, we are glad you had a great experience, we look forward to seeing you again soon.

Leave a review »
About us

Here at Toni&Guy Newmarket we pride ourselves on a friendly and professional service throughout your salon experience.
We opened the salon in the town centre in 2005 making it easily accessible to clients living in the town and surrounding areas.
Our strong team of passionate stylists and technicians have been working hard in the industry for over a decade. During this time they have gained recognition within the company and provide a service that reflects this.
At Toni&Guy Newmarket we have a strong work ethic and comfortable salon feel which will give clients exceptional results and a relaxed experience.
All of our team are willing to help and advise be it with new colour, styling or find the right product to help you recreate your salon style.
We will ensure that your visit to Toni&Guy is ultimate experience for you and your hair.