Response from Ora Hair
Dear Meredith,
Thank you so much for sharing your experience with us! It was truly a pleasure to have you at our salon for your birthday treat. We are delighted to hear that you felt welcome immediately by our team, especially Ruby and Sophie.
We are sorry to hear about your illness and its effects on your hair. We understand how upsetting it can be, and we are so glad that Sophie was able to provide you with such amazing care and understanding during your visit with us. Your comfort and safety are our top priorities, and we're happy to hear that Sophie made you feel comfortable throughout the entire process.
It means a lot to us that you have received so many compliments and that your confidence has been boosted after your haircut with Sophie. She truly is a skilled stylist, and her empathy and kindness shine through in everything she does.
Thank you for choosing Ora Hair, and we look forward to seeing you again soon!
Regards,
Ora Hair