Ora Hair

62 High Street, Banstead, Surrey, SM72LX

About us

Ora Hair is a boutique style salon, with dynamic, forward thinking, team of stylist, providing a special level of service within the field of hairdressing. Our stylists inspire each other and will ensure that with an in-depth consultation, your hair needs are tailored to create beautiful, wearable hair every day.

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 21:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 21:00
Friday 09:00 - 18:00
Saturday 09:00 - 00:00
Sunday Closed

Services

Hair

Reviews

4.90
744 verified reviews
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Filter by rating

Haircut gone wrong

Ms Michaela Mueller
12th Mar 2023
3.5
Appointment verified by SaloniQ Software

Your service is always excellent, but ***** got it wrong this time and cut off too much in the front. Maybe not clearly communicated and I was not paying enough attention during the cut. But now being at home, I am very unhappy with it. Can't be helped and it will grow, but next cut will be somewhere else I am afraid. Now I have to live with it for the next few months....so, sorry not a glowing review.

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Response from Ora Hair

Hi Michaela
I am so sorry for the delay in replying to your review. Unfortunately I hadn't seen it. I understand someone has tried to get in contact with you regarding this. Please do let us know if you have not received a call. Thank you Lisa

Haircut

Mrs Angela Duke
3rd Feb 2023
Team Member: Sophie
4.5
Appointment verified by SaloniQ Software

Always love coming in for haircut/colour/catch-up with the LOVELY Sophie ?

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Response from Ora Hair

Such a lovely review for Sophie at Ora Hair thank you Angela. Lisa

Mrs

Alison Loosemore
3rd Feb 2023
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Excellent advice and brilliant hair cut

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Response from Ora Hair

Thank you Alison for the lovely 5 star review for Chloe at Ora Hair Banstead. Lisa

Pampered and Perfected

Debs Brooks
2nd Feb 2023
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

After a long day at work, what better experience than a decaf latte, head massage and highlights. Casey is always friendly and professional and does a great job. It’s the little things that make this place special. The eco friendly, organic products to the jelly babies and massage chair at the hair wash. Would definitely recommend.

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Response from Ora Hair

Just Wow this 5 star review really says exactly what Ora Hair strives to achieve. We are so pleased to hear you felt pampered & It is so lovely to be recognised for the little things that are often forgotten. Thank you. Lisa

Another wonderful experience in Ora Hair in Banstead.

Pat Beck
26th Jan 2023
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

So pleased I found the lovely Sophie, she’s a real gem.
She’s so kind, attentive, listens to you , and is a fantastic stylist!!!

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Response from Ora Hair

What a lovely review for Sophie at Ora Hair Banstead. We agree she really is a fantastic Stylist. Thank you Pat. Lisa

Great haircut

Jayne
24th Jan 2023
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Casey has natural style and is therefore a fabulous stylist

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Response from Ora Hair

Another great 5 star review for Casey at Ora Hair. Thank you. Lisa

Wash and blow dry

Sue Butcher
24th Jan 2023
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

As usual, more than happy with service

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Response from Ora Hair

Thank you for taking the time to leave Casey a lovely 5 star review. Lisa

New stylist for me

Susan Woods
23rd Jan 2023
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

Excellent treatment results as expected listened to requirements. Very knowledgeable and caring

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Response from Ora Hair

So lovely to hear that you enjoyed your experience at Ora Hair with a New stylist. Sophie really is a caring stylist. Thank you.Lisa

Thank you

Angie Montague
14th Jan 2023
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

This is the only salon I feel comfortable coming to. My hair is always done the way I want it to be. Thank you

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Response from Ora Hair

Its always lovely to hear our clients are made to feel commutable coming to Ora Hair. Casey will be thrilled with your review. Thank you. Lisa

Fabulous

Sue Geisler
9th Jan 2023
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Wonderful experience. very knowledgeable, great cut and advice given. Friendly and welcoming.

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Response from Ora Hair

So lovely to read this 5 star review for Chloe at Ora Hair. Thank you. Lisa

Always perfect

Hannah Mason
7th Jan 2023
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

Coming in to see Sophie is like seeing an old friend. Always leave with a spring in my step.

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Response from Ora Hair

Wow what a lovely 5 star review for Sophie at Ora Hair. This is exactly what visiting a hair salon should feel like. Thank you. Lisa

Simply the best!

Linda Jones
23rd Dec 2022
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

Sophie gets it right every time.
The staff are all very friendly and professional
I love going there!

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Response from Ora Hair

Thank you Linda for taking the time to leave Sophie at Ora Hair a fabulous 5 star review. Lisa

Blow dry

Kathline Lally
11th Dec 2022
Team Member: Leah
5.0
Appointment verified by SaloniQ Software

Excellent service and great blow dry

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Lovely atmosphere and friendly service

Sue Arnold
11th Dec 2022
Team Member: Leah
5.0
Appointment verified by SaloniQ Software

Super friendly staff in a lovely atmosphere salon. From the welcome at the door to the wonderful stylist and junior who washed my hair to the delicious mince pies and cup of tea. Couldn’t fault my visit. Extremely pleased with my hair and had loads of compliments already. Thank you so much. Xx

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Brilliant

Jackie Guess
11th Dec 2022
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Wonders abound yet again. Thank you Lucy my hair looks and feels as it should. I’ll try not to leave it so long next time ???

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Lucy is so lovely

Katie Finch
9th Dec 2022
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

I haven’t been to a salon for quite some time due to a bad experience with my hair. A friend had been going to see Lucy at Ora hair and really recommended her. My friends hair always looked amazing after seeing her. So I decided I would be brave and go. I always get nervous before a hairdressing appointment because of the bad experience previously with a colour and cut.
Lucy instantly made me feel calm and able to express what I was trying to achieve with my hair. She took little steps as she knew I was nervous and I began to trusted her completely. My hair looked so much better, healthier, thicker and shiner. I now can’t wait to see her in 8 weeks and my worries are completely gone!
Thank you to everyone at Ora Hair. ?

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Response from Ora Hair

What an amazing review for Lucy at Ora Hair Banstead. We are so pleased you have got your trust back in visiting the salon and enjoyed your salon experience and that your hair looks amazing. We look forward to your next visit Ora

Fabulous service

Wendy C
6th Dec 2022
Team Member: Ella
5.0
Appointment verified by SaloniQ Software

Ella is very friendly and makes you feel very welcome. Her blow dry is lovely and her head massage is a delight. Thank you!

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Response from Ora Hair

Thank you Wendy for taking the time to leave Ella a lovely 5 star review for your visit to the salon.

Wash and blow dry

Sue Butcher
1st Dec 2022
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Professional, friendly and very happy with result

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Response from Ora Hair

We are pleased you loved your Blow dry with Casey and thank you for the great 5 stars.

Professional & fantastic Ora hairdressers review

Amanda Gowan
30th Nov 2022
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Loved my visit & my stylist was amazing with professional & great service experience. She identified that my colour was not an acceptable finish before I mentioned it & offered options to resolve - thank you

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Response from Ora Hair

Lovely 5 star review to read, for Chloe at Ora Hair Banstead. Thank you Ora

Fab time with Casey

Shazia Paul
29th Nov 2022
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Casey was amazing showing different ways to style my hair and going through different ideas on how my hair could be cut!

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Response from Ora Hair

Wow lovely review for Casey at Ora Hair. Thank you. Ora

Excellent Salon

Anonymous
29th Nov 2022
5.0

Such good customer service, really attentive, professional and great expertise

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Response from Ora Hair

Amazing thank you for leaving this great 5 star review for Ora Hair Banstead.

Love my new hair!

Mrs Jo Clarke
27th Nov 2022
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lucy took so much time chatting to me and working out the best thing to do with my fine, limp hair. She really listened and I have ended up with a great haircut and a fabulous colour. Thank you!

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Response from Ora Hair

This is lovely to read this 5 star review for Lucy at Ora Hair Banstead. Lucy will be pleased. We look forward to your next visit to the salon. Ora

Great hair cut

Lynn Wilson
14th Nov 2022
Team Member: Ella
4.5
Appointment verified by SaloniQ Software

My three visits to Ora have all been in a relaxed and friendly atmosphere where I've felt welcomed and my hair wishes listened to without any rush. Great stuff!

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Response from Ora Hair

Thank you Lynn for the lovely review for Ella at Ora Hair. Ora

Roots treatment

Pat Beck
7th Nov 2022
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

Excellent service - best salon I’ve been to for such a long time - the staff are professional, welcoming and friendly- so glad I’ve found you !!

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Response from Ora Hair

Lovely review for Sophie at Ora Hair thank you Pat, Sophie and the team will be pleased. We look forward to your next visit to the Banstead Salon. Ora

Leah ?

Gillian Hogg
7th Nov 2022
Team Member: Leah
5.0
Appointment verified by SaloniQ Software

My first time at Ora Wonderful Haircut Thank you

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Response from Ora Hair

Thank you for visiting Ora Hair for the first time and for taking the time to leave Leah 5 stars for your experience at the salon. Ora

Colour & Cut

Sam Bowman
3rd Nov 2022
Team Member: Lucy
4.5
Appointment verified by SaloniQ Software

Another great colour & cut from Lucy….always a pleasure!!

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Response from Ora Hair

Thank you Sam for leaving Lucy a review. I am sorry we didn't quite meet a 5 stars but would love your feedback to ensure we can meet this at your next visit. Ora

Colour

Sarah Ridge
21st Oct 2022
3.0

I’m really not happy I was talked into having low lights to merge my roots I was my original colour would still show my hair is now brown.

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Response from Ora Hair

Hi Sarah
I am really sorry to hear this. I understand you have not called the salon to explain, as we would be very happy to discuss this with you. Having spoken to the relevant stylist I am informed that you usually colour your hair yourself and was not happy with the result, your goal was to tone the ends down to blend your roots and it was discussed that it will feel darker to begin with. However if you are not feeling happy with the result we are very happy to take a look and rectify this for you, inline with our 7 day guarantee policy. I have arranged for someone to give you a call today, to see if we can get you booked in as soon as possible. Lisa

Fabulous

Bethany Brooks
19th Oct 2022
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Been having my hair done by Casey for a while now and she always does an amazing job! She is so lovely and puts so much care and thought into all of the work she does. I am in love with the green in my hair and get so many compliments on it!

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Response from Ora Hair

Thank you Bethany for leaving this lovely 5 star review for Casey at Ora Hair Banstead. She will be thrilled. Ora

Joint Success

Carole Morris
17th Oct 2022
Team Member: Lucy
4.5

Brilliant as always Chloe and Lucy worked together amazingly

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Response from Ora Hair

Thank you Carole. Its great to hear our salon ethos of working as a team in the salon reflected in your salon experience. Lisa

Trim and blow dry

Kathie Rawlins
26th Sep 2022
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Fantastic, friendly and great professional advice. Hair looked so good Thank you

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Response from Ora Hair

Thank you Kathie for leaving Chloe at Ora Hair a great 5 star review. Lisa

Embracing

Catherin Gharkhan
24th Sep 2022
4.0
Appointment verified by SaloniQ Software

Before I was asked about how much will charge to just wash my hair, the girl ask to another colleague and came back to me and told me they have to have quick drying after wash and , and they charge me 10 pound ,I was agree and they do it, wash and like they said express hair dry ,finish and I would like to pay the lady told me is 18 pound I was very surprised i told her that was not the price they told me the begin is very embarrassing for me that situation she said is her colleagues mistake but for this time the charge me 10 pound that was very bad situation for me please make sure before what you have to charge and don't do that for the client the girl how attend me was lovely .

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Amazing balayage

Danielle Simpson
24th Sep 2022
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

I was really anxious about having my hair coloured as I had a bad experience in the past at another salon. What I really like about Ora hair is that they spend as much time as you need speaking to you about what you want and going through options and pictures. I am so happy with my balayage and highly recommend Casey.

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Response from Ora Hair

We are thrilled to read this lovely 5 star review for your Balayage service at Ora Hair with Casey. Thank you and look forward to your next visit to the salon.Lisa

My sons first salon experience ❤️

Carla
12th Sep 2022
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Chloe was absolutely amazing with my son who’s only 4. I was sceptical as this was his first time at a salon and he’s usually very unpredictable. Chloe was fantastic with him, she entertained him throughout, explained to both of us what she was going to do, we were both offered refreshments and just had a genuinely lovely experience. I later called that same day as I felt my son needed a little bit more off of his curls and Chloe was great and invited us back the next morning. His haircut is beautiful and he loved his salon experience. Will defo be back again! Thank you Chloe! X

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Response from Ora Hair

Thank you for taking the time to leave Chloe at Ora Hair a fantastic 5 star review for your sons haircut. We are thrilled he enjoyed the experience. Lisa

Talented Colourist

Elspeth Moore
6th Sep 2022
Team Member: Ella
5.0
Appointment verified by SaloniQ Software

Ella has done my hair colour a couple of times now. She is a conscientious and talented colourist. My hair involved partial highlights, where colour was then added; as well as the environmentally friendly version of foils to add depth of colour to shades of red.
As a trainee Ella has always given one of the best head massages when washing my hair. Now having experienced a mermaid blow dry and finish after one of my full head colours, I can say I felt like mermaid royalty leaving Ora Hair!

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Response from Ora Hair

Wow Elspeth thank you so much for leaving Ella at Ora Hair such an amazing 5 star review.Lisa

Fabulous

Miss Linda Knowles
1st Sep 2022
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Lovely attentive stylist, talked through my restyle and I am very happy with the result.

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Response from Ora Hair

Thank you Linda for this fabulous 5 star review for Casey at Ora Hair Banstead
she will be pleased. Lisa

Wash, Cut and Blowdry

Christine
1st Sep 2022
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Casey is always very warm and welcoming, extremely professional and I love the way she cuts my hair! Awesome hairdresser and stylist 5*!!

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Response from Ora Hair

Wow Christine thank you for this lovely review for Casey at Ora Hair she will be thrilled. Lisa

Brilliant blowdry

Kate Collings
31st Aug 2022
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Fabulous as always!

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Response from Ora Hair

Thank you Kate always lovely to see your return visits to the salon are 5 stars. Chloe will be thrilled. Lisa

New visit for wash and blow dry

Anonymous
24th Aug 2022
5.0

A pleasant experience . Warm , friendly staff and atmosphere . I definitely will be back . Thank you

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Response from Ora Hair

Thank you for taking the time to leave a great 5 star review for Ora Hair Banstead.

Nice blowdry

Jill Watson
24th Aug 2022
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

Nice salon very friendly lovely products Sophie did a nice blowdry

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Response from Ora Hair

Thank you Jill for taking the time to leave Sophie at Ora Hair a lovely 5 star review. Lisa

Feeling pretty

Ms Michaela Mueller
21st Aug 2022
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

What a lovely experience I had with Sophie and her team, so friendly and I love the sustainability approach. I love my haircolour and I love my haircut, excellent consultation before cutting my hair. I really can recommend this little gem in Bansted.

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Response from Ora Hair

Wow what an awesome 5 star review for Sophie at Ora Hair. Thank you Michaela we are so pleased you loved the salon and your service. Lisa

Great experience

Marta Czarnecka
18th Aug 2022
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

I absolutely love my new haircut done by Casey. It is so lovely, exactly what I wanted! I definitely will be coming back!

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Response from Ora Hair

We are so pleased you are happy with your new haircut by Casey at Ora Hair. Thank you for leaving a 5 star review for Ora Hair. Lisa

Style

Anonymous
16th Aug 2022
5.0

Very pleased with my visit Leah did a good job considering I was unsure what I wanted doing

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Response from Ora Hair

Thank you for a lovely review for Leah at Ora Hair.

Great curly cut

Anonymous
15th Aug 2022
Team Member: Leah
5.0

Really great cut

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Response from Ora Hair

Thank you for leaving Leah a 5 star review for a great curly haircut at Ora Hair Banstead. Lisa

Disappointed

Amanda Piac
13th Aug 2022
3.0
Appointment verified by SaloniQ Software

After a consultation, I was really excited to book in with this sustainable, modern hairdressers but unfortunately I did not get what I asked for. I showed a picture of a blonde highlighted style and left with a muddy look with a grey highlight for £205, which wasn’t what I was quoted. I was offered to rebook but I wasn’t confident they could deliver what I was after.

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Response from Ora Hair

Dear Amanda Thank you for taking the time to leave a review. All feedback is essential for the team to grow. Unfortunately we have tried on numerous occasions to invite you back to the salon, so that we could see what you were unhappy with. As documented in our complaints policy on our website. We would need a client to return to the salon within 7 days, so that we can see your hair and to rectify, if for any reason they are not happy. We would be unable to rectify any complaint via email, especially as you said on many occasions that you were not receiving them. I am very saddened to feel that you felt the need to leave the team such a low review, when they went above and beyond to try and resolve this for you, by telephone, email and inviting you in to the salon at your convenience. Lisa

Fabulous

Carole Morris
12th Aug 2022
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

As always Lucy worked with me for the best result

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Response from Ora Hair

Thank you Carole for taking the time to leave Lucy this lovely 5 star review. Lisa

So attentive and professional

Kathie Enright
8th Aug 2022
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Nothing is too much trouble for Chloe. She just wants your hair to look great !

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Response from Ora Hair

Thank you Kathie for this lovely 5 star review for Chloe at Ora Hair, she will be thrilled. Lisa

Simply the best!

Linda Jones
23rd Jul 2022
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

Sophie always gets it right every time! .
She Takes care and time. Wonderful that they take care of the planet too!

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Response from Ora Hair

Lovely to read this review for Sophie at Ora Hair. Thank you Linda

Very friendly salon and great hair cut!

Natalie Mulcahy
16th Jul 2022
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Had a total restyle with Lucy today. Love my new do and also found all the staff a really friendly bunch. Nothing was too much trouble and left feeling great thanks Lucy!

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Response from Ora Hair

Thank you Natalie for taking the time to leave Lucy at Ora Hair this fantastic 5 star review. Lisa

Amazing

Nicole Sandhu-Hicks
25th Jun 2022
5.0
Appointment verified by SaloniQ Software

Had such a great experience, the stylist was so lovely, talked through my restyle and did it bit by bit so I was comfortable. I’ll be booking in again just because of her, and the amazing cut she gave me.

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Response from Ora Hair

Thank you Nicole for the lovely review for Ora Hair.

Colour & Restyle

Anne Marie Khouri
21st Jun 2022
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Casey was very informative and really friendly. I love my cut & colour and will definitely be back again soon.

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Response from Ora Hair

Thank you Anne Marie for the lovely 5 star review for Casey at Ora Hair. Ora x