Hair transformation
5.0
Appointment verified by SaloniQ Software
I came to see Chloe after being fed up of my two toned red and blonde hair. I had been growing my hair out for a year after a terrible hair dye job done by myself, and decided I wanted my discoloured ends to finally match my natural brown roots.
Chloe showed me a series of photos to which I agreed on a light brown shade, or at least was a light brown shade in my head! I hadn’t quite realised that it entailed highlighting my hair to achieve the look, and so after it was done and I saw the blonde streaks I was shocked to say the least! Although it was done very well, it wasn’t what I thought it would look like and I left the salon feeling disappointed with my new look.
Over the weekend I phoned Ora and told them I was disheartened with my hair, and they booked me in at the next available slot to fix it.
When I returned a few days later, I had a long chat with both Chloe and a very kind lady - whom I can only presume was the head colourist - took me through what I’d originally asked for, what I actually wanted and how we’d get that result. They were both so understanding and made no fuss about me changing my mind. As they both agreed, a hairstyle can look completely different from a photo to on your own head!
Long story short I left the salon with beautiful ash brown hair and felt so much more confident in myself. It’s exactly what I wanted and it feels incredibly soft!
I couldn’t recommend Chloe or Ora more.
Response from Ora Hair
Amazing Lauren we are so pleased that you are now happy with your finished result. Our goal is to make sure you leave our salon on a high vibration. So mission completed thank you for sharing.Chloe will be thrilled. Lisa x