Ora Hair

62 High Street, Banstead, Surrey, SM72LX

About us

Ora Hair is a boutique style salon, with dynamic, forward thinking, team of stylist, providing a special level of service within the field of hairdressing. Our stylists inspire each other and will ensure that with an in-depth consultation, your hair needs are tailored to create beautiful, wearable hair every day.

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Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 21:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 21:00
Friday 09:00 - 18:00
Saturday 09:00 - 00:00
Sunday Closed

Services

Hair

Reviews

4.90
758 verified reviews
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Lovely experience and service

Amy Voller
26th Sep 2020
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lucy did a gorgeous job on my hair, she listened to what I was looking for and then gave suggestions to work with my natural wavey hair. Lucy was very easy to talk to. Whole experience was great from entering the salon and receiving very thorough covid checks and cleaning. Massage chair and head massage when having hair washed - lush! Was very impressed by the products used in salon all organic and smell incredible. Lucy recommended products to suit my curls, ended up purchasing the curly hair mask which was used during my wash, so nice can't wait to use regularly. Overall really pleased! Haven't managed to find a salon I have been happy with in the past.... but I shall deffinatly be returning to Ora Hair!

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Response from Ora Hair

Amy thank you for this amazing 5 star review for Lucy at Ora Hair Banstead. So pleased you loved the whole experience and products as much as we do. Lisa x

A happy customer

Dawn
26th Sep 2020
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Thank you for your time and care today. Lucy was great and she addressed my concerns and also made suggestions for future treatments which I appreciated. It was a super relaxed visit and thank you to everyone there.

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Response from Ora Hair

So pleased Dawn that you enjoyed your experience at Ora Hair. Lucy will be thrilled to read this. Lisa x

Another fine haircut

Anonymous
25th Sep 2020
5.0

Another really good haircut. Love the products and attention to detail.
Sophie was brilliant as always.

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Response from Ora Hair

Thank you so much for taking the time to leave Sophie a great 5 star review at Ora Hair Banstead

Wonderful hair

Dinah Wilson
21st Sep 2020
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Chloe has done a fabulous job on my hair, she always talks me through what she will do, very attentive a wonderful hairdresser, like a breath of fresh air.

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Response from Ora Hair

Dinah thank you for this lovely 5 star review for Chloe at Ora Hair. We are so pleased you love your result. Ora x

Smart school haircut

Sophia-Grace Moser
18th Sep 2020
Team Member: Casey
4.5
Appointment verified by SaloniQ Software

A pampered experience. I love my hair being pampered - especially the smells of the products. Amazing. Casey washed and cut my hair so well. Thank you.

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Response from Ora Hair

Hi thank you for leaving feedback, this is very much essential to improve our service. We do like to make sure all our children cuts are treated the same as an adult cut/finish, so receive a hair wash and blow-dry, which is reflective in the price and time. I hope that helps.

Smart school haircut

Jean-Luc Moser
18th Sep 2020
Team Member: Sophie
4.0
Appointment verified by SaloniQ Software

I usually don't like my hair being cut but Sophie was so understading and didn't take too much off. The shampoo, cut and blowdry was very relaxing. Thank you.

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Response from Ora Hair

Hi Jean
Thank you for your feedback. For future appointments just to let you know we do have more cost effective options for children with our stylists level. Starting at £19. I hope that helps. Lisa

Fantastic

Jessica Eastoe
5th Sep 2020
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

Fantastic service and lovely staff. Thank you Sophie, Jess is really pleased with her hair

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Response from Ora Hair

Thank you so much for taking the time to leave Sophie a great 5 star review for Ora Hair. Ora x

Colour and restyle

Sarah Loosely
4th Sep 2020
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lucy was great. The colour is the best I've ever had and the cut is perfect. Would highly recommend.

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Response from Ora Hair

Wow exactly what we love to hear ! Lucy with be thrilled with this 5 star review for Ora Hair thank you. X

Lovely salon with great stylists

Cat
4th Sep 2020
Team Member: Casey
5.0

First time visiting this salon. My daughter and I had appointments with Chloe and Casey. I thought they were both very knowledgeable about hair types and hair health and they gave good advice about ongoing hair care as well as giving us both good haircuts.
Very pleased and will be going back.

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Response from Ora Hair

Thank you so much for taking the time to leave Chloe and Casey a lovely 5 star review at Ora Hair. Ora x

Bliss

Vibi Gibson
30th Aug 2020
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

I felt completely cared for and in good hands through my whole visit. The salon dealt well with the extra pressure re corona virus and I felt 100%safe. Sophie was lovely and my hair wash and scalp massage was divine. The cut and finish was great and the products super yummy!

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Response from Ora Hair

Wow thank you for taking the time to leave Sophie and the team at Ora Hair Banstead this lovely review. We very much look forward to your next visit to the salon. Ora x

Fantastic Salon

Nadine
29th Aug 2020
Team Member: Chloe
5.0

I cannot recommend Ora Hair enough, all the staff are genuinely friendly, knowledgeable, and talented. The girls make you feel so welcome and when you leave you feel fantastic. Great team work and such a happy, relaxed atmosphere.
Chloe has cut and coloured my hair this week and I am so, so happy with it. A lovely girl, very skilled in her job and always gives great recommendations, a credit to the salon.
All the staff are super talented and every customer looks amazing when they leave.
The salon has very strict Covid19 rules and regulations that makes your visit safe and enjoyable.

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Response from Ora Hair

Wow Nadine what a lovely review for Chloe at Ora Hair Banstead. Chloe will be thrilled to read this and we are so pleased your were happy with all the new rules and regulations. Thank you Ora x

Cut and blow dry

Angie Mitchell
27th Aug 2020
Team Member: Millie
5.0

I am truly grateful for my lovely haircut and blow dry this morning from Lisa and Millie for doing it so nicely . I am so grateful and very touched too. I say no more x

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Response from Ora Hair

Angie thank you for this awesome 5 star review for Millie and Ora Hair. I look forward to catching up soon . Ora x

Hair cut

SEV
26th Aug 2020
Team Member: Hallie
5.0
Appointment verified by SaloniQ Software

Excellent as always.

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Response from Ora Hair

Great to hear your service at Ora Hair was excellent thank you for the lovely 5 star review. Ora

Loved it

Mrs Claire Grugan
21st Aug 2020
Team Member: Hallie
4.5
Appointment verified by SaloniQ Software

Had the best hair cut from this lovely lady, in 2 days Thursday night Hallie did my girls, I was so impressed I booked myself in the next day, definitely going back for colour too xx thanks Hallie your amazing xx

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Response from Ora Hair

Thank you Claire for leaving Hallie at Ora Hair this lovely review. We look forward to seeing you in the salon again soon. Ora

excellent

QiQi
19th Aug 2020
Team Member: Chloe
4.5

very lovely

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Response from Ora Hair

Thank you taking the time to leave Ora Hair a review. We look forward to your next visit. Ora x

Little ladies haircuts!

Lily Mcmanus
17th Aug 2020
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Casey looked after my two little girls brilliantly in the salon. They had to go in on their own separately (due to covid and distancing) and being only 6 and 7, they were understandably nervous. When I went to collect them, they were beaming, with beautiful haircuts and styles and so happy! They loved the experience and especially their head massages! Thanks to Casey for her care and attention to my daughters- they can’t wait to come back!

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Response from Ora Hair

Casey will be thrilled to read this, we are so pleased the girls had a lovely time. It has been very difficult to see all our younger guests due to the new measures in place, but this is reassuring to read thank you Ora x

Fantastic experience and hairdo!

Karen Williams
15th Aug 2020
Team Member: Lucy
4.5
Appointment verified by SaloniQ Software

As always lovely salon experience with my Lucy. The measures in place were exactly right and I felt completely safe.

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Response from Ora Hair

Thank you Karen for taking the time to leave Lucy and Ora Hair this lovely review. The team have been working so hard with all the new measures in place so they will be thrilled to read this. Ora x

Hair cut and wash

Maartens van Rensburg
6th Aug 2020
Team Member: Sophie
5.0

Great experience. Really enjoyed my whole time there from start to finish. Sophie certainly knows more about my hair than I do and did a great job. Already booked my next appointment! ??

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Response from Ora Hair

Wow thank you for this awesome 5 star review for Sophie at Ora Hair, she will be thrilled. We very much look forward to your next visit to the salon. Ora x

Great experience

Tristy Jeffery
4th Aug 2020
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Great haircut, great conversation and a lovely person. What more could you want from an hour's pampering?!!! Oh and excellent Covid-19 safety measures. Thank you.

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Response from Ora Hair

We are so pleased you enjoyed your visit to Ora Hair. Thank you so much for taking the time to leave this fantastic 5 star review.Ora x

Colour and cut

Jennifer
4th Aug 2020
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

Very pleased with colour and cut, especially after 6 months of no hair treatment.

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Response from Ora Hair

Thank you Jennifer and yes i am sure a great feeling to get back in the salon after 6 months. Ora x

First time, good impression

Anonymous
2nd Aug 2020
5.0

Hello, waited a couple of days before writing my review. Always good to see what a hairstyle is like once I've washed my hair, I like to see how it styles without having the stylist doing it.
I really felt safe going to Ora in these unprecedented times.
Very good safety checks, minimal clients in at any one time. Sophie was welcoming and put me at ease. Discussed my hair. How I usually style hair, products used and why.
Took pre and post photo's. Products lovely, loved how my hair felt. Sophie kept checking in with me where she was at.
Loved the cut when she had finished.
Felt Sophie had listened to me.
Easy to manage at home but wish I had purchased the products as my hair doesn't feel as good. There was no hard sell.
Would I recommend Ora, yes I would.

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Response from Ora Hair

Wow thank you for this amazing review for Sophie at Ora Hair. We are so pleased that you love the products as much as we do and very much look forward to seeing you again soon . Ora Team x

First time at Ora

Lucy
28th Jul 2020
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Amazing! This was my first time visiting Ora and I couldn’t have been made to feel more at ease! Lucy listened to my hair goals and checked with me all the way through the appointment to see if I was happy with my hair. Best experience, will defiantly be returning x

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Response from Ora Hair

Welcome to Ora Lucy, we are so pleased your first experience was great. Lucy will be thrilled to read this and we look forward to your next visit. Ora x

Lea’s post pandemic hair cut

Anonymous
26th Jul 2020
5.0

Sophie made Lea feel so comfortable and wonderful! Always a pleasant experience and they know exactly how to please Lea!

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Response from Ora Hair

Thank you we are so pleased Lea was happy. Ora x

Loved my haircut!

Ceri Buckley
25th Jul 2020
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

Thank you Sophie for my lovely haircut, enjoyed my time at the salon x

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Response from Ora Hair

Thank you Ceri for taking the time to leave Sophie at Ora Hair this lovely review. We look forward to your next visit to the salon. Ora x

Wow, just wow

Nicky Slater
22nd Jul 2020
Team Member: Sophie
5.0

Today’s visit was just amazing. Let’s start from the beginning, the care and safety was paramount to this unprecedented times and carried out to a professional yet friendly manner. Sophie had already been thinking of what could work well for my pre decided colour change and was absolutely spot on (she just knows!) to get the perfect result. I just love it Sophie. You are an absolute gem. Thank you ❤️❤️ On another note the other girls there were constantly on the ball in cleaning and clearing away after clients and had the salon looking and most importantly feeling sparkling and hygienically clean at all times.

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Response from Ora Hair

Thank you so much Nicky for leaving this amazing review for Sophie and the team at Ora Hair. The team have all worked so hard over the last few weeks, so to receive this recognition is so valuable. Ora X

First time experience

Andry Waters
22nd Jul 2020
Team Member: Hallie
5.0
Appointment verified by SaloniQ Software

Had a fantastic time with Ora hair, Hallie was attentive, listened to what I wanted and she delivered. Thank you, so much. This was a special birthday treat for me and I was not disappointed. I would highly recommend this salon and Hallie?

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Response from Ora Hair

Thank you Andry we are so pleased you had a lovely visit to the salon and hopefully made your birthday more enjoyable. Hallie at Ora will be thrilled to read this. see you again soon. Ora x

Fab..Graduated Bob & highlights..!

Tracey Luffingham
22nd Jul 2020
Team Member: Millie
4.5
Appointment verified by SaloniQ Software

This is the second time Millie has cut my hair and I have been extremely pleased on each occasion. I particularly like the way she cuts at the back, giving it a great shape & managing to make my fine flyaway hair look voluminous.?
Millie has highlighted my hair once and did a lovely job blending 3 blonde colours.
Without a doubt I would recommend Millie.
This is not the cheapest of salons , but I feel my hair had good shape for far longer than with previous hair stylists.
Will definitely return.

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Response from Ora Hair

Thank you Tracey for taking the time to leave Millie at Ora Hair this lovely review. We are so pleased to hear you are happy with all of your visits and look forward to seeing you again soon. Ora x

Great!

Lesley Webb
21st Jul 2020
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lucy is lovely and a brilliant hairdresser, I have very thick hair and she cuts and styles it beautifully. She always listens to what I want and delivers every time,

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Response from Ora Hair

Thank you Lesley for this great review for Lucy at Ora Hair. Lucy will be thrilled to read this.Ora x

Happy happy days

Dawn Lewis
21st Jul 2020
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Casey was brilliant at guiding me around my first salon visit for a year! Spent ages with me discussing what look I wanted and checked with me throughout to make sure all was well.
Fantastic colour and cut! I couldn’t be happier. Would recommend this salon to everyone I know!!

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Response from Ora Hair

Thank you Dawn we are so pleased to hear you enjoyed your visit to the salon and pleased with the result. Casey will be thrilled. Ora x

Cut

Zara King-Bridgeman
19th Jul 2020
Team Member: Millie
5.0
Appointment verified by SaloniQ Software

Milly cut and styled my hair today, I loved the head massage and the way she does my hair, I have thick curly hair and she always does a good job

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Response from Ora Hair

Hi Zara Thank you for the lovely review this is why Millie is our curly hair specialist at ora hair, so lovely to hear you enjoyed your visit.

Hair cut and restyle .

Lynne
19th Jul 2020
Team Member: Millie
5.0

I’m really pleased with my new hairstyle. Millie took the time to find out about my hair and my everyday management of it . I will definitely be back and will recommend to friends . Also loved the chair massage .

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Response from Ora Hair

Thank you Lynne for leaving Millie at Ora Hair this lovely review . We look forward to your next visit to the salon . Ora x

Cut

Zara King-Bridgeman
19th Jul 2020
Team Member: Millie
5.0
Appointment verified by SaloniQ Software

Milky cut my hair today and I was very happy. I loved her head massage and the way she styled it too!

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Response from Ora Hair

Zara
Thank you so much for taking the time to leave Millie at Ora Hair a fantastic review ! Ora x

Highlights after covid

Nicola Cleeter
18th Jul 2020
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Chloe did an amazing job with my hair .. I love the colour. All the girls there are so polite ... The head massage and chair massage was a lovely experience too. Well done girls xx

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Response from Ora Hair

Thank you Nicola , Chloe and the team will be so happy with this review ! Ora x

So glad to be back !!!

Sue Martin
18th Jul 2020
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

Absolutely amazing service from Ora as usual. From the moment I walked in to the moment I left it was pretty much business as usual. Only thing missing was the normal gorgeous coffee, cake and sweeties but i can live with that. I thought it might be a bit uncomfortable having to wear a mask throughout the treatments but the salon was beautifully air-conditioned and it was an extremely comfortable experience. As usual fantastic service from Sophie - it’s so great to have a hairdresser that listens to you but also guides you and you then know you can trust with your hair. Cannot recommend this salon highly enough.

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Response from Ora Hair

Sue thank you so much for leaving this awesome review ! We are so pleased that you felt your experience was still as enjoyable with the few changes we have had to make !
We very much look forward to seeing you again soon ora xx

So good to be back!

Hayley Ryan
16th Jul 2020
5.0
Appointment verified by SaloniQ Software

Had fantastic service from Lucy tonight. She really knows what I like and don’t like and has a long term vision to help me achieve the look I want. So glad to be back at Ora and to see a local business come back fighting!

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Response from Ora Hair

Hayley thank you so much for this lovely review and your support ! Ora x

Love my hair

Anonymous
16th Jul 2020
5.0

Thank you Lucy and all the staff at Ora
Hair for making us feel safe at the salon
Great service and atmosphere as always
Thank you
Lynn price

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Response from Ora Hair

Thank you Lyn so pleased you were happy to be back in the salon ! Ora x

Fab service

Shazia Paul
16th Jul 2020
5.0
Appointment verified by SaloniQ Software

It was an excellent service from start to finish! You feel very safe and secure with all the precautions they have taken. After being so long being stuck indoors it was lovely being pampered and getting your hair done. Millie was fabulous she just knew what was needed! Cant wait to go back for my colour!

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Response from Ora Hair

Shazia
Thank you so much for leaving this fabulous review ! We are so pleased you enjoyed your visit . Ora x

very happy

Tina Pemble
14th Jul 2020
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

I was extremely happy with the way sophie coloured my hair. she was so patient with me and listened to what I wanted and then fully explained what colours she would be using. I felt very confident during the appointment. As usual always a very professional experience at Ora Hair.

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Response from Ora Hair

Thank you so much Tina for taking the time to leave Sophie and the salon a review. Its a shame i missed you, but hope to catch up next time. So pleased you are happy with the service.
Lisa x

Post lockdown, new look!

Sophie Walter
12th Jul 2020
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

It was so lovely to be back in familiar surroundings with you lovely ladies. It was my first close interaction with people outside my family and I couldn’t have felt more comfortable. Everyone, staff and customers alike, adhered to the safety guidelines which instantly put me at ease, and who knew you could make PPE visors look stylish!

I was treated to a slightly different colour by Lucy and new post lockdown locks from Sophie, which I love.

Thanks ladies, professional as always and see you in August.

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Response from Ora Hair

Thank you Sophie for another fantastic review. I was disappointed to not see the end look of your new style so please send us some pics when you get a chance.
Lisa x

Maybe just unlucky but...

Corinne
12th Jul 2020
3.5
Appointment verified by SaloniQ Software

I had to go back to this salon for a restyle after the stylist cut my hair very unevenly. My hair was dried wavy before layers were cut into the front and back. I washed and dried it straight at home and realised that my hair was shorter on one side than the other and longer in the back than the front. The salon booked me in quickly with the same stylist for a restyle and apologised for the mistake. However, I'm still not sure the final cut is great (especially for £56) and it's a lot shorter than I originally intended. The salon has a lovely friendly feel and they obviously care about their customers but I personally wouldn't go back.

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Response from Ora Hair

Hi Corinne
I am so sorry to hear that you are still unhappy with your service. I did check with the stylist and she was under the impression you were happy when you left.
I will get back in contact with you.
Lisa

Salon visit after Covid

Anonymous
11th Jul 2020
5.0

Absolutely brilliant hygiene. In one way, one stylist, masks, gloves, shields, gowns, sanitiser......then I was provided same. Was never sat close to anyone, through colour, wash or cut. Fabulous. My jacket was stored in a washable plastic in the closet. All counters completely free and clean.....no clutter, immaculate wiped down surfaces. Led out back door. Very pleased. Many thanks Millie & Ora team.

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Response from Ora Hair

Wow thank you this review really does mean so much. We have been working so hard to adhere to the changes within a sustainable environment without compromising on service. So this is awesome to hear you were happy. x

Lovely experience

Anonymous
11th Jul 2020
Team Member: Sophie
5.0

I had a lovely hair cut last night with lovely Sophie . After this very strange time it was lovely to sit and relax and be pampered . I felt as if all the right precautions were being taken and was happy to be back in such a nice environment . Hi am
Always made to feel special . Thankyou for re opening . Stay safe everyone

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Response from Ora Hair

Thank you so much for this awesome review. It is lovely to hear that your service was not compromised due to all the changes. Lisa x

Fantastic colour and cut

Charlotte Blackwell
9th Jul 2020
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

I ❤️ my new hair colour and cut Hair now feels amazing. Thank you Chloé.

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Response from Ora Hair

Thank you Charlotte , Chloe will be thrilled with the review. X

Business as usual with extra smiles

Jackie Guess
8th Jul 2020
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Wonderful to be back. So lovely to see happy faces Wonderful haircut and style been too long. Thank you. Keep safe and see you in 3 months xxx

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Response from Ora Hair

Thank you Jackie we are so pleased you enjoyed your visit. Lisa

Haircut

Edouina kearney
7th Jul 2020
Team Member: Casey
5.0

Brilliant hair cut and highlights etc , made a new woman out of me , so my partner said :-)

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Response from Ora Hair

Thank you Edouina
We are so pleased you are happy with your new look, the pictures looked lovely.
Lisa

Even better than before

Kelly Clement
6th Jul 2020
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

I didn’t think Ora could get any better. How do you improve on perfection? Hardworking staff, amazing customer care all expertly managed by Lisa. However I have been blown away by the commitment and dedication of the staff following lockdown. They have always been the best around but have gone above and beyond to make guests feel comfortable and safe at this difficult time. The quality of hair care , attention to detail and communication with guests is second to none at Ora. I won’t go anywhere else.

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Response from Ora Hair

Thank you so much Kelly for this amazing review it really does mean so much, more now than ever. I am so pleased we exceeded your expectations and it is always lovely to catch up. xx Lisa

Perfect!

Anonymous
5th Jul 2020
5.0

As always, even after 3.5 months in lockdown. Mille got my hair looking great. Thanks Millie. During CV19 opening everyone in the salon made me feel safe and the preparations for ‘non-contact’ and hygiene were 100% well done Ora.

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Response from Ora Hair

Wow thank you so much this really does mean a lot as we have all worked so hard ?
Millie will be over the moon as well. See you soon lisa x

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Nicola Legge
21st Mar 2020
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

I love my hair cut nice clean friendly salon Chloe a fanatastic lovely Stylist

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Haircut

Nik Crombie
19th Mar 2020
Team Member: Millie
4.0
Appointment verified by SaloniQ Software

I found the service was to a high level.
The haircut appears to be to a good standard

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Walk in wash and blow dry

Anonymous
18th Mar 2020
5.0

Casey was very professional explaining the different products she was using. Fantastic hair wash and lovely head massage. Great bouncy blow dry too, thank you Casey you took all my troubles away.....

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