Situated over three floors at the river end of Cobham High Street, the salon offers both hair and beauty services.
Situated over three floors at the river end of Cobham High Street, the salon offers both hair and beauty services.
Read more...As always an excellent experience. Kelly was professional and charming as well as very flexible about scheduling challenges..
Dear Nick
Always great to see you in our salon and we are looking forward to welcoming you back very soon.
Best Wishes
Salv
The entire operation at the academy is first class. The team are very warm and welcoming from the moment you arrive at reception, the stylists are extremely well trained and the client care is 2nd to none. Very happy with my haircut as always, can’t recommend you enough
Dear Greg
Thanks for the fantastic feedback, It's always a pleasure welcoming you in our salon.
Looking forward to seeing you back very soon.
Best Wishes
Salv
Beautiful salon, and Jamielee and the team are so welcoming and friendly.
Dear Amelia
Thanks for the great review, I will make sure Jamie Lee and the team get to read this one.
Best Wishes
Salv
First time here, hadn’t had my hair cut since before the first lockdown, (my hair was extremely long!) the salon I used for years had closed and I really didn’t know where to go when I remembered I knew Tracy the receptionist so popped in. Very helpful.
If like me you like the salon experience, I want pampering for an hour with a cup of tea and a friendly face, look no further!
Bobbi was amazing, showed her a photo of a short bob and I’m over the moon! It really does look like the photo!
I highly recommend Academy Salon Cobham, I will return.
Thank you Bobbi, you’re a sweetheart xx
Very good xxxxx
Dear Angela
Thank you for your lovely review.
Best Wishes
Salv
It's a therapy for me. I'm well looked after, with a cup of tea and biscuit. Hanah knows how I like my hair styled and also gives me advice on keeping it in good condition.
Dear Linda
it's always a pleasure seeing you in our salon and can't wait to welcome you back soon.
Best Wishes
Salv
Daisy is AMAZING and always gives me exactly what I ask for !! So professional but also friendly :):):):)
Dear Lucy
We are pleased that you enjoy your experience at Academy Salons and are looking forward to seeing you again soon.
Best Wishes
Salv
As always it was lovely to see Bobbi, she is brilliant at colouring and cutting, it’s a real treat for me that she does my hair so well. Many thanks x
Amazing feedback thank you.
Best Wishes
Salv
Pleasant atmosphere, clean and Danielle is excellent at her job.
Dear Zdravko
Thanks for the 5 Star rating, I will make sure Danielle gets to see this.
We look forward to welcoming you back very soon.
Best Wishes
Salv
Jameylee has been amazing the two times i came in. i haven’t been to a salon in over 10yrs ed so putting my trust in someone other than my hairdresser. Super friendly and will be returning again definitely!
Dear Mary
Thank you for trusting us to do your hair, it was a pleasure looking after you and can't to see you again soon.
Best Wishes
Salv
Fabulous relaxing massage to relieve daily stresses. Would highly recommend. Therapist was very friendly and approachable.
Dear Vanessa
Great to hear that you had a nice relaxing massage, we are looking forward to seeing you again soon.
Best Wishes
Salv
Great customer manner
Dear Marlisa
Thank you for this amazing feedback.
We are looking forward to seeing you again very soon.
Best Wishes
Salv
Carolyn is absolutely fantastic. She’s brilliant Thanks as always.
Query on bill for £503
£250 six pack of infills
£53 x 2 boxes of shampoo gift Sets
2 x shampoos Kerastase plus second (conditioned x 2 at half price)
This doesn’t add up to £503
I paid for the removal of my gels last night with Natalia
I had today’s included in the six pack
Please let me know tomorrow
Thanks
Clare
07901 552966
Dear Claire
Thanks for the feedback.
Tracey has tried calling and Hannah has emailed, but we will keep trying you and we will get this sorted.
Speak soon.
Best Wishes
Salv
Lovely welcome! Time taken to talk through the haircut - then a gentle but thorough wash, cut and blow dry.
Wonderful to be offered a choice of drinks.
Good experience.
Dear Sophie
Thanks so much for taking time out to give us your feedback, we work extremely hard to get the client journey right, so when we do it's great to hear.
I will make sure the team get to read this.
Best Wishes
Salv
Fantastic experience professional and skills.
I’m so happy my hair looks beautiful!
I recommend it merely thanks u ❤️??x.
Dear Anni
We love a 5 Star review, thank you so much for giving us this amazing feedback.
Your hair looked fantastic!
Best Wishes
Salv
Fantastic experience today ! She professional doing my nails looks beautiful recommend Melanie thanks u?❤️?.
Dear Anni
We are so pleased that you you enjoyed your experience in our beauty salon, looking forward to seeing you again soon.
Best Wishes
Salv
Great service Kelly was professional and meticulous understood my hair and needs and worked with it all so well.
Dear Lisa
Amazing feedback, I will make sure the team get to read this, we look forward to welcoming you back very soon.
Best Wishes
Salv
Excellent,as ever!
We love a 5 Star rating!
Thank you so much.
Best Wishes
Salv
Today was my very first haircut, I'm 17 months old so I had to have a booster cushion and pass on the coffee. Lily was so kind to me and put in a little side fringe and trimmed round the front of my hair so it doesn't get in my eyes. I got to wear a cape like supergirl. The ladies at the reception were really nice to me and Mummy. We will definitely come again ❤️
Hey!
This has made me smile, what fantastic feedback from a 17 month old baby I'm sure your mummy is very proud of you.
We can't wait to see you both again very soon.
Best Wishes
Salv
Had another great cut by Sarah, love her doing my hair and always look forward to walking out feeling good.
Dear Suzanne
We love being rated 5 Stars!
I will make sure Sarah and the team get to see this.
Best Wishes
Salv
Fabulous. Total professional while being charming, personable and accommodating. Consistently top shelf job.
Dear Nick
Great to hear that our team are looking after you, we are looking forward to seeing you again very soon.
Best Wishes
Salv
Jameylee listens to all my concerns and answers all my questions carefully and patiently. I am a nervous client who is unsure of what I want but she puts me at ease with good advise and helpful comments. I am very happy to recommend her.
Dear Ann
Thank you very much for this lovely feedback, I will make sure Jamie Lee and the team get to read this.
Best Wishes
Salv
Excellent
Dear Sandrine
Thank you very much for this 5 Star rating.
Best Wishes
Salv
My stylist ( who didn't tell me her bane) was absolutely amazing. She understood exactly what I wanted done and has done it perfectly. I have,already booked my next appointment.
Excellent colour and cut. Very pleased with the result. Pleasant experience.
Dear Gayle,
Thank you for taking the time to leave your feedback. I am pleased to hear you had a good salon experience and that you are pleased with your colour & cut. I’ll be sure to pass your comments on to the team.
We look forward to welcoming you back to Academy Salons Cobham soon.
Best wishes,
Salv
Definitely recommend
Dear Sofia,
Thank you so much for taking the time to leave your feedback. I am pleased to hear you had a good salon experience and that you would recommend us.
We look forward to welcoming you back to Academy Salons Cobham soon.
Best wishes,
Salv
Having my hair cut today, having not been in the salon before I wasnt sure what to expect. I was greeted on arrival, had my coat checked and say down. Salon is clean with a nicr atmosphere. Daisy introduced herself as my stylist and i explained i wanted to go shorter. Overall the wash cut was good, quick and well executed but it was basic, i wasnt offered a drink, wasnt ask how i wanted it blow dried, wasnt shown the lenght at the back. I was there less than 45mins overall. I was told some sales patter but i dont think i will be going back. £70 in cobham, lacks hospitality.
Dear Ursa
Firstly apologies for your bad experience.
We really appreciate you take time out to give us your feedback as without it we can't improve.
Our salon manager we call you tomorrow and arrange to get you back for another visit to the salon.
Best Wishes
Salv
The hairdresser listened to everything I asked and gave me exactly what I wanted. Couldn’t have gone better.
Dear Amelie
We love hearing positive feedback, thank you so much I will make sure the team get to read this.
Best Wishes
Salv
Excellent and enjoyable pedicure, very professionally done, by one of the most lovely therapists I know. Thank you!
Dear Natalie
Thanks for this lovely review, I will make sure the girls get to see this.
Best Wishes
Salv
Had a mess up with my booking, as I asked for the graduate stylist, but didn't realise she can't cut short hair! Very grateful to Academy for giving me a senior stylist, but honouring the original price quoted. I have a great cut and got a lovely cup of tea, but was shocked at the full price I would have had to pay had I originally booked a senior stylist.
Dear Alison
Thanks for the feedback.
Not sure if front of house made you aware that we have a £10 rebooking discount which helps with cost.
Best Wishes
Salv
Hannah never fails to provide such an amazing service. Today I took my daughter with me and both have walked away feeling fantastic.
Thank you Hannah as always you provide the perfect package
Vicky xx
Dear Vicky
We love a positive reviews will make sure Hannah and the team get to read this.
Best Wishes
Salv
My first time there and absolutely delighted with my blow dry, exactly what I wanted. Bobbi not only really brilliant at her job but also a really lovely person.
Dear Elizabeth
Thank you so much for the feedback.
We do have a rebooking discount system available which saves you £10 per service, or our £200 unlimited blow-dry scheme.
Please call us if we can help you with this.
Looking forward to seeing you again soon.
Best Wishes
Salv
Sarah was lovely and done a fantastic job cutting my hair!! The young lady who washed my hair had magic hands, so good I brought the shampoo and conditioner.
Dear Kevin
We love this fantastic feedback!
I will make sure Sarah and the team get to see this, enjoy your products they are the best.
See you again soon,
Best Wishes
Salv
Lisa was quick efficient and gave me a perm just as I wanted. Knows her job well?
Dear Haseena
Your hair looked fantastic when you left the salon today, we can't wait to see you again soon for another pamper session.
Best Wishes
Salv
Fantastic first cut with Sarah; husband says that I came home looking 5 years younger. I may go back again tomorrow, to lock in a decade of youthfulness.
Dear Nick
It was a pleasure having you in our salon, we will welcome you back everyday, especially when your husband approves.
See you soon.
Best Wishes
Salv
Prompt and courteous service,.
A hairstyle which I can easily maintain and which makes me feel younger !
Dear Susan
We love it when our clients feel younger!
Looking forward to welcoming you back soon.
Best Wishes
Salv
Great haircut, fantastic service, love the atmosphere. Nothing but a good afternoon. ?♀️?
Dear Leticia
Thank you so much for taking time out to leave us this fantastic review, I will make sure the team get to see it.
Best Wishes
Salv
Daisy was excellent
Dear Elizabeth
We love a 5 Star rating at Academy Salons, I will make sure Daisy gets to see this.
Best Wishes
Salv
Professional, friendly, creative and nothing is a problem when it comes to service.
Dear Audrey
We are so pleased to hear that you enjoyed your experience with us and can't wait to see you again very soon.
Best Wishes
Salv
Lovely pedicure, relaxing hour. . Clean salon.
Dear Lisa
We love a 5 Star review at Academy Salons.
Looking forward to see you again soon for another relaxing hour.
Best Wishes
Salv
Really friendly. Bobbi listened to what I wanted and gave me some options. Very efficient with no waiting around which was perfect as I had to get back to my baby
Dear Lizzie
We love a positive review, thank you for visiting our salon.
We look forward to seeing you again soon, maybe you can bring the baby!
Best Wishes
Salv
Great experience
Welcoming, lovely ambiance, great massage. Personal attention.
Dear Wilma
Thank you very much for the lovely review, we will make sure the team get to see this.
Best Wishes
Salv
Booked a full body massage. The treatment room was very comfortable and made me feel relaxed from the start. The therapist was knowledge and provided a top class service.
Thanks so much for this amazing feedback, I will make sure the team get to read this.
Best Wishes
Salv
Always happy with Sarah’s skill and care for me.
Dear Susan
Thank you so much for giving Sarah this amazing feedback, we look forward to seeing you again soon.
Best Wishes
Salv
Excellent as usual ?
We love a 5 Star review.
Thank you so much.
Best Wishes
Salv
Fabulous customer service and a perfect pedicure
Thank you for the fantastic feedback.
Best Wishes
Salv
Perfect
10/10 ⭐️
I can’t Reccomended Meryl highly enough
AMAZING
Dear Hannah
We love receiving a 10/10!
I will make sure Meryl and the team get to see this one.
Best Wishes
Salv
Very good service
Dear Pamela
We are so pleased that you enjoyed your visit in the salon and looking forward to welcoming you back very soon.
Best Wishes
Salv
Thank you for another perfect colour & cut.
Dear Lisa
We love a 5 Star review so thank you.
Best Wishes
Salv
Situated over three floors at the river end of Cobham High Street, the salon offers both hair and beauty services.