TONI&GUY Guildford

205, High St, Guildford, Surrey, GU1 3AW

About us

Undisputedly the best hairdressers in Guildford. TONI&GUY opened in 1989, and since bursting onto the High Street of Guildford it has been a multi award winning salon. As the birthplace of many International Artistic Director we pride ourselves on the highest standards of hairdressing, providing a friendly and professional service. With a buzzing atmosphere our award winning team of talented hairdressers are on hand to offer every solution to your hairdressing needs, creating stylish and wearable hair.

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Opening hours

Monday 08:00 - 18:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 19:00
Saturday 08:00 - 18:00
Sunday 10:00 - 18:00

Reviews

4.75
1,603 verified reviews
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Mrs

Polly Rogers
2nd Sep 2020
Team Member: Tim
5.0
Appointment verified by SALONGENIUS Software

Awesome as always. Runs salon very well given the current situation.
His cutting is second to none.

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Response from TONI&GUY Guildford

Hi Polly,

We're so glad you feel the salon is still running well and look forward to seeing you next time :)

thank you

Pamela Rickard
2nd Sep 2020
Team Member: Nadia
4.5
Appointment verified by SALONGENIUS Software

I have had a good cut from Nadia who was Very careful cutting a blunt cut bob . My hair is hard to cut as it is is very thin and fine
It now looks elegant and neat. Cutting my hair takes concentration and she did well.

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Response from TONI&GUY Guildford

Hi Pamela,

Thanks for leaving the fantastic review - we're so glad you love your cut!

Hair cut

Chris Botting
2nd Sep 2020
Team Member: Louise
5.0
Appointment verified by SALONGENIUS Software

Great service as always.With regards to Covid - all precautions taken.

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Response from TONI&GUY Guildford

Hi Chris,

Glad you had a good service and felt all the correct precautions were taken!

Exceptionally dissatisfied

Nina Dobreva
31st Aug 2020
2.0
Appointment verified by SALONGENIUS Software

On entrance, everyone was kind and welcoming. The hairstylist and I discussed what kind of haircut I want, I showed her different pictures and told her my ideas. I told her that I prefer to have a low maintenance short hair, so that I don’t have to spend a lot of time every morning styling it. I wanted something simple and easy to maintain. She ensured me that she would deliver to my needs and then I was accompanied to get my hair washed.
She then cut and blow dried my hair and it looked great. After a couple of days when I showered at home and tried to style my hair I discovered that there were longer strands hanging from the short ends - pieces of hair that have been left by her. I have been completely deceived. Not only was my hair not cut properly (with strands of longer hair everywhere that I was supposed to cut myself at home), the hair looked absolutely awful. I specifically asked ***** to do a haircut which I can easily maintain after a quick shower. Now I am expected to blow dry using various products to try and tame my hair.
Another issue I found was with the pricing of my haircut. On booking, I was informed that my haircut costs £45, however I was charged £47.50. Why is there a disparity in the prices which hasn’t been communicated to customers at all?

I’m terribly dissatisfied and disappointed, I don’t think I would ever go back.
I specifically chose to go to Tony&Guy because of the high-quality professional service they claim to offer. However, I am certain that having to cut my hair at home does not uphold the standards the brand seemingly holds.

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Response from TONI&GUY Guildford

Hi Nina, We are so sorry to read that you are unhappy with the service you received from us at Toni and Guy Guildford, We would really like to rectify this for you and try and restore your faith in us as a salon. If you would like to give us a call on 01483 304215 at your earliest convenience and speak to one of our reception team who will be happy to book you in with someone for a complimentary cut and style. Once again we are so sorry to have not met the standards to which we always try to provide.

Fab hair cut, as always

Jean
30th Aug 2020
Team Member: Sophie
4.5
Appointment verified by SALONGENIUS Software

Excellent experience as always from the Guildford team. Left with a rejuvenated hair cut that I love.

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Response from TONI&GUY Guildford

Hi Jean, thank you so much for your lovely review! We look forward to seeing you next time!

Hair appointment

Antonia
30th Aug 2020
3.0

Overall the cut was fine, although service could be better. Started 15 minutes late, then 3/4 of the way through my appointment she left to talk to her next client. It all felt very rushed.

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Response from TONI&GUY Guildford

Hi Antonia, We are so sorry to see you felt rushed at your last appointment with us, We'd really like to be able to rectify this for you so please give us a call at the salon at your earliest convenience and ask to speak to one of our reception team. Many Thanks.

Cut and blow dry

Marilyn Slann
29th Aug 2020
Team Member: Gareth
5.0
Appointment verified by SALONGENIUS Software

Great to get my haircut again after 6 months! Everything in the salon was done to ensure clients were kept safe.
Thank you Gareth for the great cut, makes me feel more like me again.

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Response from TONI&GUY Guildford

Hi Marilyn, Thank you for your review, we're so happy to see you had a good service with us! Look forward to seeing you next time.

Cut and blow dry

Marilyn Slann
29th Aug 2020
Team Member: Gareth
5.0
Appointment verified by SALONGENIUS Software

Great to get my haircut again after 6 months! Everything in the salon was done to ensure clients were kept safe.
Thank you Gareth for the great cut, makes me feel more like me again.

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Response from TONI&GUY Guildford

Hi Marilyn, We are so pleased to see you were happy with your service and glad to see you felt safe within the salon! We look forward to seeing you next time!

Great cut

Rosie
29th Aug 2020
Team Member: Robert
5.0
Appointment verified by SALONGENIUS Software

Love the excellent cut from Robert. Will be back.

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Response from TONI&GUY Guildford

Thank Rosie that's great to hear. we look forward to seeing you next time!

Hair colour

Rachel
29th Aug 2020
Team Member: David
5.0
Appointment verified by SALONGENIUS Software

David is excellent at recommending what will work and what will look good. From a customer that never really knows what colour I want, I always end up with a great hair colour when I leave the salon.

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Response from TONI&GUY Guildford

Hi Rachel, This is great to hear, thank you so much. We look forward to seeing you next time!

Brilliant service

Isobel
29th Aug 2020
Team Member: Nadia
5.0

Really awesome experience, it was my first time going to T&G but I will 100% make it my regular salon now. Nadia did an amazing job of doing exactly what I went in hoping for. I especially appreciate how friendly and upbeat she was at 8am on a Saturday morning.

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Response from TONI&GUY Guildford

Hi Isobel, Thank you so much for your review, we are so happy to see that you will be returning to the salon! We will be sure to pass on your lovely comments to Nadia, looking forward to seeing you again soon.

Relaxing treat

Pat
28th Aug 2020
Team Member: Louise
5.0
Appointment verified by SALONGENIUS Software

It is a real treat to see Louise she always does her best to ensure you are happy with your cut and have an enjoyable experience. She is very professional and skilled in what she does.

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Response from TONI&GUY Guildford

Thank you Pat for your lovely review! We will be sure to pass on your comments to Louise, See you again soon!

Mrs

Ann Johnston
28th Aug 2020
Team Member: Kim
5.0

Excellent as always

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Response from TONI&GUY Guildford

Thank you Ann! We look forward to seeing you again next time!

Excellent service

Anonymous
28th Aug 2020
5.0

Excellent service today with Kim. Always a pleasure. Felt very safe with the covid-19 measures in place

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Response from TONI&GUY Guildford

We are so pleased to see you were happy with the service you received in the salon, see you again next time!

First cut post lockdown

K Stolworthy
27th Aug 2020
Team Member: Hayley
5.0
Appointment verified by SALONGENIUS Software

Great cut. Very satisfying experience. Will continue to book my appointments with Hayley,

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Response from TONI&GUY Guildford

Thank you for your lovely review. we look forward to seeing you again next time!

Great experiance

Selena McMahon-Loome
27th Aug 2020
Team Member: David
5.0
Appointment verified by SALONGENIUS Software

David is a great technician and have been coming back to him now for several years to get my hair highlighted. I would not go to anyone else as do not trust many people with my hair.

I am really pleased with my hair and the overall experience from my visit to Toni and Guy Guildford. David dedicated a lot of time to making sure I was happy with the final result of my hair.

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Response from TONI&GUY Guildford

Hi Selena, we are so pleased to see that you had a good experience with us, we will be sure to pass on your lovely comments to david! See you again next time!

Mr

James Buckland
27th Aug 2020
Team Member: Louise
5.0
Appointment verified by SALONGENIUS Software

Another great haircut & good company too!

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Response from TONI&GUY Guildford

Thank you James!, We look forward to seeing you next time!

Excellent standards as always

Lisa philipps
27th Aug 2020
Team Member: Louise
4.5
Appointment verified by SALONGENIUS Software

Great hair cut as always

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Response from TONI&GUY Guildford

Thank you Lisa, look forward to seeing you next time!

Wow

Lucinda Stone
26th Aug 2020
Team Member: Amy
5.0
Appointment verified by SALONGENIUS Software

What a transformation!! Amy has been colouring my hair for a long time and I would have to say she has amazed me once again !! I absolutely LOVE my hair !!

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Response from TONI&GUY Guildford

Thank you Lucy for you're amazing review! We are so happy to see you had a good experience with us and look forward to seeing you in the salon again soon!

Best hair experience ever

Cathy Anderson
26th Aug 2020
Team Member: Amy
5.0
Appointment verified by SALONGENIUS Software

Kind, personal, professional, Efficient, skilful, careful and caring

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Response from TONI&GUY Guildford

Hi Cathy, Thank you for your lovely review! We look forward to seeing you in the salon again soon!

David is a full time color specialist and part time magician

Phyl
23rd Aug 2020
Team Member: David
4.5
Appointment verified by SALONGENIUS Software

David never disappoints, he always gets the exact color, the intensity, the dark and the light right! (Because of the virus, no blow dry but yes blow minds)

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Response from TONI&GUY Guildford

We are so pleased to see that you were happy with Davids work! Thank you, see you again soon!

Brilliant as ever!!!

Jackie
22nd Aug 2020
Team Member: Lauren
5.0
Appointment verified by SALONGENIUS Software

So lovely to catch up with Lauren again and enjoy the luxury of having my hair professionally coloured post covid. As always she did a brilliant job and l am very pleased with the results. All the staff have adapted so well to provide a safe, controlled environment. A special mention must go to the friendly and helpful reception staff.

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Response from TONI&GUY Guildford

Hi Jackie, Thank you so much for your lovely review! We're glad to have you back in the salon and look forward to seeing you next time!

Excellent service

Lesley Debenham
22nd Aug 2020
Team Member: Reception
5.0
Appointment verified by SALONGENIUS Software

I had my hair styled by Toon. I was very pleased with the care and attention he gives, wanting to create the best style for you. Felt very safe in the Guildford salon.

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Response from TONI&GUY Guildford

Thank you Lesley! We are so pleased you felt safe and had a good experience with us, we look forward to seeing you again soon!

Feedback

Valerie Goldberg
22nd Aug 2020
3.5
Appointment verified by SALONGENIUS Software

Staff friendly, kind , professional and attentive

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Response from TONI&GUY Guildford

Hi Valerie, We're happy to see you had a good experience with us! Look forward to seeing you next time!

Revamp My Colour

Katie Webb
21st Aug 2020
Team Member: David
5.0
Appointment verified by SALONGENIUS Software

David is utterly amazing. Cares for my hair and at the same time makes it look really fabulous and trendy. He is seriously my best friend!!

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Response from TONI&GUY Guildford

Thank you Katie for your lovely review, we will be sure to let David know how happy you were with his work, look forward to seeing you next time!

Super service

Sue
21st Aug 2020
Team Member: Robert
5.0
Appointment verified by SALONGENIUS Software

Robert is an excellent stylist and has a lovely warm manner. Thank you.

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Response from TONI&GUY Guildford

Thank you Sue, we will pass your lovely comments onto Robert. Look forward to seeing you next time!

Asymmetric curls

Artie
21st Aug 2020
Team Member: Hayley
4.5
Appointment verified by SALONGENIUS Software

Having not had a haircut for almost a year, the result was fantastic and finished quickly

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Response from TONI&GUY Guildford

Thank you for your review Artie! We look forward to seeing you next time!

Excellent

Gillian young
20th Aug 2020
5.0
Appointment verified by SALONGENIUS Software

I have been a bit anxious about venturing out for a haircut,but my lockdown hair eventually got the better of me...it only lasted this long because if the great cut Louise did back in Februaury! I was completely reassured by my experience today,all stylists in full pipe and evidence of great care and attention to cleanliness everywhere. Great haircut from Louise as always.

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Response from TONI&GUY Guildford

Hi Gillian, we're so happy to see you felt you could come back to the salon during these times and had a good experience with us! Thank you for a lovely review and we look forward to seeing you again soon!

Fabulous

Cathy
20th Aug 2020
Team Member: Sarah
5.0
Appointment verified by SALONGENIUS Software

Outstanding as always - I love my appointments with Sarah

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Response from TONI&GUY Guildford

Thank you Cathy! Look forward to seeing you again soon!

Excellent as always

Kim
20th Aug 2020
Team Member: Sarah
5.0
Appointment verified by SALONGENIUS Software

Post lockdown measures are being handled very well. Staff are still really friendly, despite working in difficult circumstances. And a brilliant haircut as always. ?

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Response from TONI&GUY Guildford

Thank you Kim, we are so pleased you had a good experience with us! See you next time!

Excellent service and haircut!

Lara
20th Aug 2020
Team Member: Nadia
4.5
Appointment verified by SALONGENIUS Software

One of the most pleasant hair cutting experience I have ever had! My stylist was very kind and friendly, and gave me the exact haircut I wanted. The quality of the service was great! I would highly reccomend.

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Response from TONI&GUY Guildford

Thank you Lara, this is great to read and will pass on your lovely comments to Nadia. We look forward to seeing you next time!

Perfect service

Jane fairhurst
19th Aug 2020
Team Member: Lottiey
5.0
Appointment verified by SALONGENIUS Software

So accommodating with cutting hair again even when I completely changed my mind. Such a great stylist and super talented

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Response from TONI&GUY Guildford

Thank you Jane for your kind review, we will be sure to pass this onto Lottiey. Look forward to seeing you again soon!

Mrs

Barbara Murray
19th Aug 2020
Team Member: Sarah
5.0
Appointment verified by SALONGENIUS Software

Excellent service as always even in these difficult circumstances of pandemic

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Response from TONI&GUY Guildford

Thank you Barbara, we're pleased to see you had a good experience with us, See you next time!

Very happy

Jo Jacques
19th Aug 2020
Team Member: Kim
5.0

Always happy with the way Kim looks after me.

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Response from TONI&GUY Guildford

Thank you Jo, we're so glad to see you're happy with you experiences within the salon. We look forward to seeing you again soon!

Hair colouring

G Porteous
19th Aug 2020
Team Member: David
4.0

I am not happy with the colour even though he explained the reason. I wish I’d done it myself! I hate any kind of confrontation.

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Response from TONI&GUY Guildford

Hi Gill, I'm so sorry to read this, I hope we managed to restore your faith in us with your complimentary re colour!

2 cut & blow dries - 1 tint

Linda and Martin Jones
19th Aug 2020
Team Member: Kim
5.0
Appointment verified by SALONGENIUS Software

Tracie Anderson - Tint

As usual Martin and myself had a 1st class service from Kim who cuts our hair and Tracie who does my colour, would recommend. really welcoming.

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Response from TONI&GUY Guildford

Hi Linda, Thank you so much for your lovely review, we always love to see you and Martin in the salon! Look forward to seeing you next time.

Root tint

Melissa Collins
19th Aug 2020
Team Member: Lauren
5.0
Appointment verified by SALONGENIUS Software

Very happy with the service and COVID secure measures in place

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Response from TONI&GUY Guildford

Thank you Melissa for your review! We look forward to seeing you again soon!

Great service - Thanks Toon

Dan
19th Aug 2020
5.0
Appointment verified by SALONGENIUS Software

Great haircut, advice and hygiene from Toon. Many thanks. See you again

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Response from TONI&GUY Guildford

Thank you Dan for your review! We look forward to seeing you again soon!

Cut

Anonymous
23rd Mar 2020
4.0

Excellent as always

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Response from TONI&GUY Guildford

Thank you for your kind review! Look forward to seeing you again

Hair cut and highlights.

Anonymous
22nd Mar 2020
5.0

As always - service very good.

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Response from TONI&GUY Guildford

Thank you for your review! Look foreard to seeing you next time!

Hair cut and highlights.

Anonymous
22nd Mar 2020
5.0

As always - service very good.

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Excellent

Elizabeth
22nd Mar 2020
Team Member: Lisa
5.0
Appointment verified by SALONGENIUS Software

Creative well cut hair

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Fab again

JANE SHERLOCK
22nd Mar 2020
Team Member: Lisa
5.0
Appointment verified by SALONGENIUS Software

Lisa stepped in at the last minute and gave me a fabulous haircut. Thank ypu

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So friendly and helpful

Lynn Bright
22nd Mar 2020
Team Member: Reception
5.0
Appointment verified by SALONGENIUS Software

I know they've had a very difficult time recently trying to help everyone and have done a great job. To everyone I see -thank you soo much.
Stay safe and look forward to seeing you all I the future. Much love ❤❤

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Great Colour and cut

Liz
21st Mar 2020
Team Member: Tracie
4.5
Appointment verified by SALONGENIUS Software

Perfect results every tine - stay open to keep up all our spirits! Keep us looking lovely! Have a special day for older customers so they feel safe perhaps? Well done for staying open.

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Great service as usual

Juliet Taylor
20th Mar 2020
Team Member: Sarah
5.0
Appointment verified by SALONGENIUS Software

Professional service in difficult times. I left the salon feeling rejuvenated and very happy with my haircut.

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Me time

Anonymous
19th Mar 2020
5.0

It’s like a family !

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Cut

Sue Pettengell
19th Mar 2020
Team Member: Sarah
5.0
Appointment verified by SALONGENIUS Software

Brilliant

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Visit to Toni & Guy

Anonymous
14th Mar 2020
Team Member: Claire
5.0

Another professional, efficient & friendly visit!!

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Super cut

Annette Hodges
14th Mar 2020
Team Member: Hayley
4.0
Appointment verified by SALONGENIUS Software

Very talented hairdresser, super happy with my new style, good tips ! All you want from a trip to the salon .

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