Mova Hairdressing Staines

3 Church Street, Staines-upon-Thames, Surrey, TW18 4EN

About us

Our salons offer a wide range of hair services including hair cutting & styling, Nanokeratin hair smoothing, Easilocks and Cinderella hair extensions, prom & special occasion hair and men’s hair cuts & colours.

When it comes to hair colour, we use the latest techniques to create gorgeous balayage or ombré looks, beautiful classic colours or ‘rebellious’ fashion shades. We can also help if you’ve had a hair colour disaster, by offering an expert colour correction service.

During a professional consultation, our talented stylists and colourists will listen to your needs. As well as offering after-care advice, we will work hard to ensure you leave the salon with the perfect hair style or colour for you.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 20:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 08:30 - 17:30
Sunday Closed

Our work

Reviews

4.91
884 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Colour

Claire Riley
13th Nov 2024
Team Member: Pia
5.0
Appointment verified by SaloniQ Software

Very helpful and provided professional advice and service

Service
Value
Result
Cleanliness
Atmosphere

Fab new hair

Nikki Siviter
12th Nov 2024
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Lovely experience at your salon and love my new hair style

Service
Value
Result
Cleanliness
Atmosphere

Colour

Clare Riley
10th Nov 2024
1.0

Unfortunately I have ended up with a disaster. I explained that I only wanted my roots doing and that I loved the natural golden highlights. It was agreed that I would have the roots done and a weave through to blend it all in. I specifically said I didn’t want a dark all over colour. Now I have a dark , nearly black, aubergine colour. Which is awful. After spending all that time and money I received a rough dry only and I have spent the whole weekend devastated.

Service
Value
Result
Cleanliness
Atmosphere

Stunning cut

Anna Curtis
9th Nov 2024
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Thank you Emily for a lovely haircut today , perfect, I love it .

Service
Value
Result
Cleanliness
Atmosphere

Sublime!

Judith Vaughan
8th Nov 2024
Team Member: Giuseppe
5.0
Appointment verified by SaloniQ Software

As always I came out of Mova feeling wonderful ! Emily coloured my hair and Guiseppe cut it and gave it a keratin treatment . Such professional and expert cutting and colouring in a friendly and relaxing environment .Thanks everyone 💜

Service
Value
Result
Cleanliness
Atmosphere

Mrs

Christina Mingoia
7th Nov 2024
Team Member: Pia
5.0

As always , had very good appointment...me and Pia were so in sync, she knew exactly what wanted...

Service
Value
Result
Cleanliness
Atmosphere

Wash cut blow dry

Rukhsana Karena
5th Nov 2024
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

What an exceptional experience as always! Absolutely love coming into the salon it’s clean staff are friendly and super welcoming ❤️ thank you Emily for a beautiful cut I absolutely feel alive again xx

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Dear Rukhsana,

Thank you so much for your kind review! We're thrilled that you had an exceptional experience at our salon. Our team takes pride in providing a clean and welcoming atmosphere for our clients. We're glad you enjoyed your cut with Emily and feel alive again. We can't wait to see you again soon!

Warmly,
The Mova Hairdressing Staines team

Mova Staines

Carol
4th Nov 2024
4.5
Appointment verified by SaloniQ Software

GOOD HAIR COLOUR AND CUT WITH OLIVIA TRAINING TODAY UNDER TRAINER JADE.

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi Carol,

We are delighted to hear that you had a good experience with the colour and cut done by Olivia today, under the guidance of Trainer Jade. We strive to provide our clients with the best hair services, and we're glad that Olivia and Jade were able to deliver that for you.

Thank you for your kind words and positive feedback. We hope to have you back at our salon soon for another amazing hair experience.

Best,
The Team at Mova Hairdressing Staines

Personalised styling.

Christine
3rd Nov 2024
Team Member: Pia
5.0
Appointment verified by SaloniQ Software

Pia has always been attentive to her client’s hair needs. She personalised the cut I wanted, exactly as I wanted. I’ve booked my next cut with her already.

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi Christine,

Thank you so much for taking the time to leave us a review. We are delighted to hear that Pia provided you with a personalized and satisfying haircut! She truly is a talented stylist, and we are lucky to have her on our team. We will be sure to pass along your kind words to her.

We are looking forward to seeing you again for your next cut with Pia. Please don't hesitate to reach out if you need anything in the meantime.

Best regards,
The Mova Hairdressing Staines team

My hair looks amazing after visit to Mova

Nessa Mcguirk
2nd Nov 2024
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Megan is the very best hairdresser I have ever has. Hair extensions, highlights and wonderful soft curls look lovely. Mova is the best hairdressers in Staines. Congratulations to Mova for winning the Business Award for Sustainability too.

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Dear Nessa,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you had a wonderful experience with Megan and that you are happy with your new hair extensions, highlights, and soft curls. At Mova, we strive to provide the best services and it is always a pleasure to hear such positive feedback from our clients.

We are also very proud of our Business Award for Sustainability and are constantly working towards being as environmentally friendly as possible. It means a lot to us that you noticed and appreciated this aspect of our salon.

We truly appreciate your kind words and we look forward to seeing you again soon.

Best regards,
The Mova Hairdressing Staines team

Fantastic!

Nabila Ritchie
29th Oct 2024
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Great visit as per, and given excellent advice on haircare and styling tips.
Would highly recommend the salon, and Megan C.
Staff are always kind and welcoming too.

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi Nabila Ritchie, thank you so much for your lovely review! We are thrilled to hear that you had a great visit with us and received excellent advice on haircare and styling. We strive to provide the best service and we are glad that you would highly recommend our salon. We will definitely pass on your kind words to Megan C. Our team always aims to be kind and welcoming to all of our clients. We can't wait to see you again soon. From the team at Mova Hairdressing Staines.

Cut and highlights

Ruth Talbot
27th Oct 2024
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Friendly and listened to what I asked for

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi Ruth, we are thrilled to hear that you had a positive experience at Mova Hairdressing Staines! Our team always strives to be welcoming and attentive to our clients' needs. Thank you for giving us the opportunity to give you the hairstyle you wanted. We hope to see you again soon for your next hair appointment. Take care! - Team at Mova Hairdressing Staines

Ms

Su Green
25th Oct 2024
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Always a pleasure to get my hair done at Mova. Megan and all the other staff members are lovely and a credit to you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi Su,

We are so delighted to hear that you had a wonderful experience with us at Mova Hairdressing Staines! It means a lot to us that you took the time to leave such a lovely review. We agree, Megan and our entire team are amazing and truly make the salon a welcoming and enjoyable place for our clients.

Thank you for your kind words and for choosing us for your hair needs. We can't wait to see you again for your next appointment!

Warmly,
The Team at Mova Hairdressing Staines

Ms

Su Green
25th Oct 2024
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Always a pleasure to get my hair done at Mova. Megan and all the other staff members are lovely and a credit to you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi Su,

Thank you for your lovely review! We are so glad to hear that you enjoyed your experience at our salon and that Megan and our team were able to make your visit a pleasure.

We take great pride in our staff and their exceptional customer service skills, so it means a lot to hear such positive feedback. We are lucky to have them as part of our team.

We look forward to seeing you again soon for your next haircut, Su. Thank you again for choosing us and for taking the time to leave a review.

Warmly,
The team at Mova Hairdressing Staines

Pink fringe!

Debbie Hunt
24th Oct 2024
Team Member: Pia
5.0
Appointment verified by SaloniQ Software

Always enjoy my visit to Mova Staines. Thank you Pia, I love my bright pink fringe. Can’t wait to try all the new colours.

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi Debbie,

Thank you so much for your lovely review! We're so glad to hear that you enjoyed your recent visit and love your new bright pink fringe. Pia is such a talented stylist and we're lucky to have her as part of our team. We can't wait to see you again and help you try out some new colors. Let us know if you need any recommendations or inspiration. Take care!

Best,
The Team at Mova Hairdressing Staines

Excellent styling and colour from a lovely stylist

Veronica Shaw
22nd Oct 2024
Team Member: Emily
5.0

Emily took time to really understood what I needed in terms of style and colour and I was very pleased with the outcome. She was very professional and skilful while still being very friendly and attentive.

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi Veronica! Thanks so much for taking the time to share your experience with us. We're thrilled to hear that Emily was able to understand your style and color needs, and that you were pleased with the outcome. She truly is a talented and friendly stylist. We appreciate your kind words and hope to see you again soon. Take care!
-The Mova Hairdressing Staines team

Colour and cut

Linda Bolster
20th Oct 2024
Team Member: Rhiannon
5.0
Appointment verified by SaloniQ Software

I am very happy the way Rhiannon cut and styled my hair. She is an excellent job x

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Dear Linda,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you are very happy with your recent visit and that Rhiannon did an excellent job on your hair. We will make sure to pass along your kind words to her.

We are committed to providing top-notch service to all of our clients and it makes us all very happy to know that we have succeeded in doing so for you. It was a pleasure having you at our salon and we look forward to seeing you again soon.

Warmly,

The team at Mova Hairdressing Staines

Blown Away

Maria Vazquez
19th Oct 2024
Team Member: Giuseppe
5.0
Appointment verified by SaloniQ Software

MOVA is a hive of activity buzzing with excitement. Your greeted with a beverage of choice and then a consultation on the state of your hair and what suits each person. Only top of line products are used. Giuseppe I combines technical know how with artistry. In short, he a master. I also live that they won’t sell you a product if it doesn’t suit you. I have been going to MOVA for several years and I have not seen one bad haircut or colour. I can’t recommend MOVA more. It is the best.

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Dear Maria Vazquez,

Thank you so much for taking the time to write such a lovely review about your experience at our salon recently. We are thrilled to hear that you enjoyed your visit and that you appreciated the quality of our services and products.

At Mova Hairdressing, we strive to provide our clients with the best hairdressing experience possible, and we are delighted to know that you have been a loyal customer for several years, and we have consistently met your expectations.

Giuseppe and the rest of our team are truly passionate about hairdressing and their skills and knowledge are reflected in the results they achieve with our clients. We are also glad that you appreciate our personalized and honest approach, as we always want to ensure that our clients receive the best recommendations for their hair.

Thank you again for your kind words and for recommending us. We can't wait to see you at Mova Hairdressing Staines again soon.

Best regards,

The Mova Hairdressing Staines team

Very satisfied client !

Anonymous
18th Oct 2024
5.0

Pia is a wonderful stylist ! She really listens to what you want and offers expert advice . I am 73 and have had numerous hair stylists and hairstyles over the years but I have never been as happy with my hairstyle until I discovered her!

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Dear reviewer,

Thank you so much for your kind words about Pia and our salon! We're thrilled to hear that you had a positive experience with us and that Pia was able to listen to your preferences and provide expert advice. We are proud to have her on our team and we make sure that all our stylists are dedicated to delivering exceptional results.

It's also great to hear that at the age of 73 and having tried many different stylists and hairstyles, you've finally found your perfect match. We are delighted to have played a part in making you feel happy and confident with your hair.

We appreciate you taking the time to share your feedback and we hope to see you again soon at Mova Hairdressing Staines.

Warmly,
The Mova Hairdressing Staines team

First class stylists

Norma Eve Hughes
10th Oct 2024
Team Member: Pia
5.0
Appointment verified by SaloniQ Software

Visited twice in one week for special occasion hair. Both Emily and Pia, in collaboration with skilled junior staff created an amazing look for my long unruly hair. Great salon, lovely staff, professional products.

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Dear Norma,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you enjoyed your experience at our salon and are happy with your special occasion hair. Emily, Pia, and our skilled junior staff work tirelessly to ensure that our clients leave feeling beautiful and satisfied.

We are happy to hear that our professional products helped to tame your unruly hair and create an amazing look for you. We strive to provide the best service possible and are glad that it showed during your visits.

Please know that it was our pleasure to have you as our guest and we hope to see you again in the future.

Warmly,

The team at Mova Hairdressing Staines

Fabulous as ever

Dave Godfrey
9th Oct 2024
Team Member: Pia
5.0
Appointment verified by SaloniQ Software

The usual top standards and care. Thank you Pia

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi Dave,

Thanks for taking the time to leave us a review. We're so happy to hear that you had a great experience with us and that Pia provided her usual top standards and care. We'll be sure to pass along your kind words to her!

We hope to see you again soon at our salon. Have a great day!

Best,
The team at Mova Hairdressing Staines

Great cut!

Tessa Snell
9th Oct 2024
Team Member: Giuseppe
4.0
Appointment verified by SaloniQ Software

Attentive, empathetic conversationalist. Brilliant restyle after several weeks. Giuseppe totally lifted my spirits and made me feel and look good today. Thank-you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi Tessa,

Thank you for taking the time to leave us such a lovely review! We're so happy to hear that you had a great experience with our stylist Giuseppe. We pride ourselves on providing attentive and empathetic service, and we're thrilled that it made you feel good and lifted your spirits. We'll be sure to pass on your kind words to Giuseppe.

Thank you again for choosing us for your restyle and we hope to see you again soon!

From the team at Mova Hairdressing Staines

Excellent

Mrs Southa White
4th Oct 2024
Team Member: Alex
5.0
Appointment verified by SaloniQ Software

As always it was a great experience
Joe was really excellent
I came home satisfied

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Dear Mrs Southa,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a great experience with Joe at our salon. He is truly one of our most talented stylists and we are so glad he was able to make your visit even more enjoyable.

We are also delighted to know that you left our salon feeling satisfied. Our team at Mova Hairdressing Staines always strives to provide our clients with the best possible services and we are happy that we were able to meet your expectations.

Thank you again for choosing our salon and for your kind words. We can't wait to see you again soon!

Best regards,
The team at Mova Hairdressing Staines

Colour

Rachael Cooper
3rd Oct 2024
Team Member: Pia
5.0
Appointment verified by SaloniQ Software

Fab service as always

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi Rachael, thank you so much for your kind words! We are thrilled to hear that you had a positive experience at our salon. Our team always strives to provide top-notch service to all of our clients. It is our pleasure to have you as a valued customer. We appreciate your feedback and look forward to seeing you again soon. Best, the team at Mova Hairdressing Staines.

Lack of Transparency in Pricing

Nupur
2nd Oct 2024
2.0

I recently had a haircut and colour treatment at Mova in Staines, and while the salon ambiance was welcoming, my experience with their pricing was disappointing. I was initially quoted £83, which included a 30% discount for first-time clients. However, at the end of the service, I was charged an additional £30 without prior notice, bringing the total to £113.

When I questioned the discrepancy, I was told that more colour was used than expected, yet at no point was this communicated during the treatment. As a regular customer of other salons, I understand slight price variations, but a nearly 40% increase without any discussion feels unreasonable and unprofessional.

I was also surprised to see that previous negative reviews on their Google profile have disappeared, which raises concerns about transparency.

Based on this experience, I would advise potential clients to be cautious about unexpected charges.

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Dear Nupur,

Thank you for taking the time to share your feedback with us. We are glad that you enjoyed the welcoming ambiance of our salon during your recent visit. However, we are sorry to hear that you were disappointed with the pricing of your haircut and colour treatment.

It is our standard procedure to inform our clients about any additional charges before the service is completed. We apologize for any miscommunication on our part. We take your concerns seriously, and we will ensure that our team is more transparent in their communication with our valued clients.

Regarding the negative reviews on our Google profile, we assure you that they were not deliberately removed. We regularly monitor and address all reviews, both positive and negative, to maintain our high standards of service.

We appreciate your honest feedback, which helps us improve our services for all our clients. We hope to have the opportunity to serve you again in the future and provide you with a more positive experience.

Best Regards,
The team at Mova Hairdressing Staines.

Haircut

Lotetta
27th Sep 2024
Team Member: Giuseppe
5.0

Brilliant as usual

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi Lotetta,

Thank you so much for your kind words! We are thrilled to hear that you had another positive experience with us. Our team at Mova Hairdressing Staines always strives to provide excellent service to our clients.

We are grateful for your continued loyalty and we look forward to seeing you again soon. Please let us know if there is anything we can do to improve your future visits. We value your feedback and always aim to exceed your expectations.

Best regards,
The team at Mova Hairdressing Staines

Superb Customer Service

Kathy Howe
27th Sep 2024
Team Member: Giuseppe
5.0
Appointment verified by SaloniQ Software

Always a lovely experience as a customer of Mova. Love that I can book online well in advance, can pay in full or a deposit if I don’t have the money. Joe is a superb stylist with plenty of experience… always leave feeling very happy with my cut, and halfway ready to going out out

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi Kathy,

Thank you so much for your kind words and positive review! We are thrilled to hear that you had a lovely experience at our salon. It's great to know that our online booking system and payment options are convenient for you. We are also glad to hear that Joe did a superb job as always and that you left feeling very happy with your cut. We always strive to provide our clients with the best possible service, and we are happy to hear that we hit the mark with you.

We look forward to seeing you again for your next appointment!

Best,
The team at Mova Hairdressing Staines

Cut and blow dry

Anonymous
24th Sep 2024
5.0

Always a pleasure to see Meghan and she always does a brilliant job.

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi there, thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with Meghan at our salon. It's always our goal to provide our clients with fantastic hair services and we are happy to hear that Meghan delivered that for you. We appreciate your kind words and support. See you at your next appointment! Best, The team at Mova Hairdressing Staines

Happy Client

Dot Christian
21st Sep 2024
Team Member: Giuseppe
5.0
Appointment verified by SaloniQ Software

Good vibes as soon as you entered salon. Caring, friendly staff. Treated with respect, excellent restyle by Giuseppe, young apprentices taking note of his expertise. Both Ruby & Jessie very polite and friendly. A great relaxing experience. Thankyou

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi Dot,

Thank you so much for taking the time to leave us such a kind review. We're glad to hear that you had a good experience at our salon and that our team took care of you with respect and friendliness. We're especially pleased to hear that you were happy with your restyle by Giuseppe and that our young apprentices were learning from his expertise.

We strive to create a welcoming and positive atmosphere at our salon, and it's always great to hear when our clients feel relaxed during their visit. Thank you for choosing us for your hair needs and we look forward to seeing you again soon!

Warmly,
The team at Mova Hairdressing Staines

Never disappoints

Simerita Khuttan-Suman
19th Sep 2024
Team Member: Giuseppe
5.0
Appointment verified by SaloniQ Software

From long to short today, it’s taken years off me.
Fabulous environment, friendly & worth every penny!! I look forward to my next visit. Well recommended.
Thank you so much xx

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi Simerita,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you had a positive experience at our salon and that you're happy with your new haircut. Our team takes great pride in creating a welcoming and friendly environment for all our clients. We can't wait to see you again on your next visit!

Warm regards,
The team at Mova Hairdressing Staines

Vey happy as always thanks Megan

Linda Keemer
14th Sep 2024
Team Member: Megan
4.5
Appointment verified by SaloniQ Software

Feeling happy

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Dear Linda,
We are delighted to hear that you had a positive experience at our salon. Thank you for taking the time to share your thoughts with us. It means a lot to our team at Mova Hairdressing Staines. We constantly strive to provide top-notch services and it's always rewarding to know that our efforts are appreciated by our clients.
We look forward to welcoming you back in the future and exceeding your expectations once again.
Thanks again,
Mova Hairdressing Staines Team

Colour

Fiona Kirk
14th Sep 2024
Team Member: Pia
5.0
Appointment verified by SaloniQ Software

As always Pia has done a lovely job with colour

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi Fiona, thank you for taking the time to leave a review. We are happy to hear that you were pleased with the colour done by Pia. We are lucky to have such talented stylists on our team! Thank you for choosing us for your hair needs. We appreciate your patronage. See you again soon! Take care, the team at Mova Hairdressing Staines.

Mova experience

David Norton
7th Sep 2024
Team Member: Giuseppe
5.0
Appointment verified by SaloniQ Software

Giuseppe has been my stylist for many years and I really feel refreshed and happy when he cuts my hair. All the staff at Mova are friendly and helpful and overall it’s a pleasure to visit.

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi David,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that Giuseppe has been your stylist for many years and that you always leave feeling refreshed and happy with your haircut. Our team at Mova Hairdressing strives to provide the best customer service and it's wonderful to know that we have been successful in doing so.

We are also glad to hear that you find our staff friendly and helpful. Creating a welcoming and comfortable environment for our clients is important to us.

Thank you for your continued support and we look forward to your next visit.

Warmly,
The team at Mova Hairdressing Staines

Fab hair hair and blow dry

Davina Littlefield
6th Sep 2024
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Megan is spot on with her colour technique! And a fabulous curly blow dry. Love it!

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi Davina,

Thank you so much for your kind words about your experience at our salon. We are delighted to hear that Megan provided you with a spot on color and a fabulous curly blow dry - we will be sure to pass on your compliments to her. We strive to provide our clients with top-notch services, and it is always fulfilling to know when we have succeeded in doing so. We look forward to seeing you again soon and exceeding your expectations once more.

Many thanks,
The team at Mova Hairdressing Staines

Fabulous as always

Christine Martin
6th Sep 2024
Team Member: Giuseppe
5.0
Appointment verified by SaloniQ Software

Fabulous cut and service as usual.

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Dear Christine,

Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had a fabulous experience at our salon and that you were satisfied with your cut and service.
Our team works hard to ensure that each and every client leaves feeling happy and confident with their hair. We are glad to hear that we have met your expectations.
Thank you for continuing to trust us with your hair and for your ongoing support. It means a lot to us. We look forward to seeing you again soon.

Best regards,
The team at Mova Hairdressing Staines

Fabulous

Diana Grinker
5th Sep 2024
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Lovely result
Colour is just what I wanted
And blow dry is perfect

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi Diana, thank you for your lovely review! We are so happy to hear that you are satisfied with your colour and blow dry. It means a lot to us that we were able to achieve the look you wanted. We hope to see you again soon for another wonderful experience at our salon. Best, The Mova Hairdressing Staines team.

Chat/chat

Terry Last
4th Sep 2024
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Friendly visit, hair done the way I want it, and some fun talk.

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi Terry,

Thank you so much for sharing your experience at our salon! We are so happy to hear that you had a friendly and enjoyable visit with us. We always strive to give our clients the exact hairstyle they want while also creating a fun and comfortable atmosphere.

We truly appreciate your kind words and are happy that you left our salon feeling satisfied with your hair. If there is anything else we can do to make your next visit even better, please don't hesitate to let us know.

Thank you for choosing Mova Hairdressing Staines and we can't wait to see you again soon!

Best,
The team at Mova Hairdressing Staines

Excellent as always

Jutta Staude
31st Aug 2024
Team Member: Pia
5.0
Appointment verified by SaloniQ Software

Pia is great at colouring, but also really good on the recommendations for treatments. My hair looked amazing.

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi Jutta,

Thank you so much for leaving such a kind review about your experience with us at Mova Hairdressing Staines. We are delighted to hear that you enjoyed your hair colouring session with Pia and that her recommendations for treatments were helpful.

We always aim to provide our clients with great results and it's wonderful to know that your hair looked amazing after your visit. It really means a lot to us that you took the time to share your positive feedback.

We hope to see you again soon for your next hair appointment.

Best regards,

The team at Mova Hairdressing Staines

Love this place

Luisa Noonan
31st Aug 2024
Team Member: Giuseppe
5.0
Appointment verified by SaloniQ Software

Been going for a few years now. Couldn’t go anywhere else! Megan colours my hair perfectly and Joe cuts it. I love Jo it’s like spending an hour with a good friend.

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi Luisa,

Thank you so much for taking the time to leave us such a lovely review. We are so glad you have been a loyal customer for the past few years and that you are happy with the services from Megan and Joe.

We strive to create a comfortable and friendly atmosphere where our clients can feel at ease and it sounds like Jo has definitely achieved that with you.

We appreciate your support and look forward to seeing you again soon.

Warmly,
The team at Mova Hairdressing Staines.

Always a pleasure

Helen Jones
31st Aug 2024
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

It's always a great experience at Mova. Very friendly salon. Emily colours my hair and always foes such a fantastic job. Thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Dear Helen,

Thank you so much for taking the time to leave such a lovely review! We're glad to hear that your experiences at our salon have been consistently great.

It's wonderful to hear that you've had such positive experiences with Emily. We will definitely pass along your kind words to her and the rest of our team.

Thank you for choosing to visit our salon and for your continued support. We look forward to seeing you again soon!

Best,
The team at Mova Hairdressing Staines

Great hair colour and cut

Mrs Louise Pollock
30th Aug 2024
Team Member: Hazel
5.0
Appointment verified by SaloniQ Software

Great hair cut and colour as always by Hazel. Rest of the staff always very welcoming and attentive.

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Dear Mrs Louise,

Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that you had another great experience with Hazel and that our staff made you feel welcome and well taken care of.

Your kind words mean a lot to us and we truly appreciate your continued support. We can't wait to see you again and help you achieve your desired hair look.

Warmly,
The team at Mova Hairdressing Staines

Overcharged

Hardip Punn
25th Aug 2024
3.5
Appointment verified by SaloniQ Software

Great experience as always but was overcharged ! A different price was offered during the booking & consultation over the phone & a higher price charged after the appointment!

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Dear Nupur,

Thank you for taking the time to share your feedback with us. We are glad that you enjoyed the welcoming ambiance of our salon during your recent visit. However, we are sorry to hear that you were disappointed with the pricing of your haircut and colour treatment.

It is our standard procedure to inform our clients about any additional charges before the service is completed. We apologize for any miscommunication on our part. We take your concerns seriously, and we will ensure that our team is more transparent in their communication with our valued clients.

Regarding the negative reviews on our Google profile, we assure you that they were not deliberately removed. We regularly monitor and address all reviews, both positive and negative, to maintain our high standards of service.

We appreciate your honest feedback, which helps us improve our services for all our clients. We hope to have the opportunity to serve you again in the future and provide you with a more positive experience.

Best Regards,
The team at Mova Hairdressing Staines.

Hair cut

Jimmy Watson
24th Aug 2024
Team Member: Pia
4.5
Appointment verified by SaloniQ Software

Very good hair cut and really
Nice and friendly.

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi Jimmy,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good hair cut and enjoyed our friendly atmosphere. Our team at Mova Hairdressing Staines always strives to provide our clients with a positive and enjoyable experience. We hope to see you again soon.
Warmly,
The team at Mova Hairdressing Staines

Hair cut

Jimmy Watson
24th Aug 2024
Team Member: Pia
4.5
Appointment verified by SaloniQ Software

Very good hair cut and really
Nice and friendly.

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi Jimmy,

Thank you so much for leaving us a positive review! We are thrilled to hear that you had a very good hair cut with us and that our team was able to provide a friendly and nice experience for you.

We always strive to create a welcoming and comfortable atmosphere for our clients, so it's wonderful to know that we achieved that with you. We truly appreciate your kind words and we hope to see you again soon!

Best regards,
The team at Mova Hairdressing Staines

Hair cut

Jimmy Watson
24th Aug 2024
Team Member: Pia
4.5
Appointment verified by SaloniQ Software

Very good hair cut and really
Nice and friendly.

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Dear Jimmy,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had a great experience with us and loved your hair cut. Our team takes pride in delivering excellent and friendly service. We hope to see you again soon at our salon.

Best Regards,
The team at Mova Hairdressing Staines

Hair with Hazel

Sarah Farr
24th Aug 2024
Team Member: Hazel
5.0
Appointment verified by SaloniQ Software

Fabulous full head of colour, perfect natural looking blond and excellent cut and finish.

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi Sarah, thanks for leaving us such a lovely review! We are thrilled to hear that you had a great experience at our salon. Our team works hard to ensure that our customers leave feeling satisfied with their new look. We are especially happy that you loved your full head of color, natural-looking blonde, and cut and finish. It means a lot to us that you noticed and appreciated these details. We look forward to seeing you again soon and helping you achieve your desired look. Take care! -The team at Mova Hairdressing Staines

Mova never disappoints

Lila Warren
17th Aug 2024
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

I’ve been going to Mova for over 12 years now and I can’t fault it. Friendly, professional, personal service with great results, always ❤️

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi Lila,
Thank you so much for your kind words and loyalty to our salon over the past 12 years. We truly appreciate your feedback and are glad to hear that you have had consistently great experiences with us. Providing friendly, professional, and personalized service is at the core of what we do, and we're glad it reflects in your results. Thank you for your support and we look forward to seeing you again soon.
Best,
The Team at Mova Hairdressing Staines

Great hair cut

Sara Collins
15th Aug 2024
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Emily is a very good stylist

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Dear Sara,

Thank you so much for your kind words about Emily. We are thrilled to hear that you had a positive experience with her at our salon. At Mova Hairdressing Staines, we pride ourselves on providing excellent service and we are glad that Emily was able to meet your expectations as a stylist.

We will make sure to pass along your compliments to Emily and she will be delighted to know that her work is appreciated. We value your feedback and it is always a pleasure to hear back from satisfied customers like yourself.

Thank you for choosing Mova Hairdressing Staines, and we look forward to seeing you again in the future.

Best Regards,
The Mova Hairdressing Staines Team

Lovely staff and knowledgable

Shad Hussain
10th Aug 2024
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Brilliant service, on time with no delays and a great first salon experience for someone who is used to a barbers. Definitely worth the money, friendly staff and relaxing atmosphere; and good knowledge about products and styles, with nothing more than a description and the haircut came out perfect!

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi Shad,

Thank you for taking the time to leave such a positive review. We are so glad to hear that you had a great first experience at our salon. Our team takes pride in providing excellent, timely service and we are happy to hear that you felt well taken care of.

We also appreciate your kind words about our staff and atmosphere. We strive to create a welcoming and relaxing environment for all of our clients. It's great to hear that you found our team friendly and knowledgeable about products and styles.

Thank you for trusting us with your haircut and we are thrilled to hear that it turned out perfect. We hope to see you again soon for another great salon experience!

Best,
The team at Mova Hairdressing Staines

Hair cut

Amber Callaby
4th Aug 2024
5.0
Appointment verified by SaloniQ Software

Had a lovely young lady Rhiannon cutting my hair today very friendly and welcoming as it always is in the salon. Always a lovely atmosphere. Trying to grow my hair but due to hair damage we cut a bit more off the back than the sides. Really like my hair just hope I can get it looking as nice as she did to be honest. Mova in Staines are always very friendly in there

Service
Value
Result
Cleanliness
Atmosphere
Response from Mova Hairdressing Staines

Hi Amber,

Thank you so much for sharing your experience at our salon. We are glad that you enjoyed your haircut with our lovely Rhiannon. Our team always strives to create a welcoming and friendly atmosphere for our clients.

We understand your efforts to grow out your hair and we are sorry to hear about the damage. However, we are happy to hear that you like your new cut and we are confident that with the right hair care routine, you will be able to get your hair looking just as nice as when Rhiannon styled it.

Thank you again for choosing to visit us and we look forward to welcoming you back in the future.

Best regards,

The team at Mova Hairdressing Staines