Mova Hairdressing Staines

3 Church Street, Staines-upon-Thames, Surrey, TW18 4EN

About us

Our salons offer a wide range of hair services including hair cutting & styling, Nanokeratin hair smoothing, Easilocks and Cinderella hair extensions, prom & special occasion hair and men’s hair cuts & colours.

When it comes to hair colour, we use the latest techniques to create gorgeous balayage or ombré looks, beautiful classic colours or ‘rebellious’ fashion shades. We can also help if you’ve had a hair colour disaster, by offering an expert colour correction service.

During a professional consultation, our talented stylists and colourists will listen to your needs. As well as offering after-care advice, we will work hard to ensure you leave the salon with the perfect hair style or colour for you.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 20:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 08:30 - 17:30
Sunday Closed

Our work

Reviews

4.91
903 verified reviews
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Mulled snd lulled

Christine
15th Dec 2024
Team Member: Pia
5.0
Appointment verified by SaloniQ Software

Pia’s attention to detail just goes without saying. My cut and colour always looks great. And the mulled wine lulled me into a very relaxed state of mind. Love MOVA.

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Response from Mova Hairdressing Staines

Hi Christine,

Thank you so much for taking the time to leave such a lovely review! We're thrilled to hear that you had a great experience with Pia at our salon. Our team at Mova Hairdressing Staines always strives to provide top-notch services and make our clients feel relaxed and pampered. We're glad that the mulled wine added to your overall experience and we hope you enjoyed it.

We appreciate your continued loyalty and look forward to having you back at our salon for your next cut and color. Feel free to reach out to us if you have any further feedback or if you need to schedule an appointment.

Best regards from the team at Mova Hairdressing Staines.

Always a good experience!

Shad H
14th Dec 2024
Team Member: Pia
5.0
Appointment verified by SaloniQ Software

All the staff are welcoming and very knowledgeable, give great advice and have a nice little chat every time I visit!

I have learned more about taking good care of my hair from here than any barber shop i have been to!

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Response from Mova Hairdressing Staines

Hi Shad,

We are delighted to hear that you have had a positive experience at our salon! Thank you for taking the time to leave us a review. Our team makes it a priority to create a welcoming and knowledgeable environment for our clients.

We are happy to hear that you have received great advice and enjoyed engaging in friendly conversations during your visits. Our team takes pride in helping our clients learn more about taking care of their hair.

We look forward to seeing you again soon and continuing to provide you with excellent service and advice.

Best wishes,
The team at Mova Hairdressing Staines

MOVA

Mandie Clarke
14th Dec 2024
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

I’ve been seeing Megan for a couple years now, she’s so lovely and friendly, gives me the best haircuts I’ve ever had - would highly recommend Megan at MOVA Staines.

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Response from Mova Hairdressing Staines

Dear Mandie,

Thank you so much for taking the time to leave such a lovely review about your experience with Megan at our salon. It's always great to hear positive feedback from our clients!

We are delighted to hear that Megan has been providing you with the best haircuts and has been such a friendly stylist. We will be sure to pass along your kind words to her.

Thank you for recommending Megan and our salon. We truly appreciate your support and we look forward to seeing you again soon.

Best regards,
The team at Mova Hairdressing Staines

Great treatment as always

Debra Best
12th Dec 2024
Team Member: Giuseppe
5.0
Appointment verified by SaloniQ Software

Always greated as friends not just customers. Drink offered. Lovely head massage and great care taken to leave you feeling lovely.
Thank you for my treatment x

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Response from Mova Hairdressing Staines

Hi Debra,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you feel like a friend when you visit us and that you appreciate the small touches like our offered drinks and head massages. It's our goal to make each and every one of our customers feel cared for and beautiful when they leave our salon.

We truly appreciate your support and we look forward to seeing you again soon. Take care!

Warmly,

The Team at Mova Hairdressing Staines

Lovely experience (as always)

Amanda Marsh
12th Dec 2024
Team Member: Pia
5.0
Appointment verified by SaloniQ Software

Lovely colour by Pia, followed by a trim by Guiseppe. Always an enjoyable experience.

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Response from Mova Hairdressing Staines

Dear Amanda,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a great experience with both Pia and Guiseppe. They are both incredibly talented and always go above and beyond to ensure our clients are happy.

We are so glad to hear that you enjoyed your visit to our salon. Creating a welcoming and enjoyable atmosphere for our clients is something that we strive for every day.

Thank you again for your kind words and choosing our salon for your hair needs. We look forward to seeing you again soon!

Best,
The team at Mova Hairdressing Staines

Excellent haircut

John Daly
12th Dec 2024
5.0

Great haircut as usual by Joe

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Response from Mova Hairdressing Staines

Hi John,
We're happy to know that you had a great experience with Joe at our salon. Our team at Mova Hairdressing Staines always strives to provide our clients with exceptional haircuts and we're glad Joe was able to deliver that for you. Thank you for taking the time to leave us a positive review. It means a lot to us! We hope to see you again soon for your next haircut.
Best,
The team at Mova Hairdressing Staines

Wild Fringe Colours!

Debbie Hunt
11th Dec 2024
Team Member: Pia
5.0
Appointment verified by SaloniQ Software

I love love love my wild fringe colours! Thank you lovely Pia, as always. I’m always made to feel so welcome, love my visits to Mova 😍

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Response from Mova Hairdressing Staines

Dear Debbie,

Thank you so much for your kind review! We are delighted to hear that you love your wild fringe colours by Pia. It is always a pleasure to have you at our salon and we are happy to make you feel welcome during your visits. We strive to provide excellent service and it means a lot to us when our customers leave happy.

Thank you for choosing our salon and we look forward to seeing you again soon!

Warmly,
The Mova Hairdressing Staines team

Hair cut

Gurjeet Brar
11th Dec 2024
Team Member: Rhiannon
5.0
Appointment verified by SaloniQ Software

She is very nice and kind with kids 🧒

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Response from Mova Hairdressing Staines

Hi Gurjeet,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us and that our team was able to make your child feel comfortable. We always strive to create a warm and welcoming environment for all of our clients, no matter their age. We really appreciate your kind words and we hope to see you and your family again soon.

Warmly,

The team at Mova Hairdressing Staines

Amazing treatment

Dee Kalsi
10th Dec 2024
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

As always Meghan was tentative, happy, chatty and pleasant.

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Response from Mova Hairdressing Staines

Hi Dee, thank you for taking the time to leave us a review. We are so glad to hear that Megan provided excellent service during your visit. We take pride in creating a friendly and welcoming atmosphere for our clients, and we are happy to hear that Meghan's cheerful personality added to your experience. Thank you for choosing us for your hairdressing needs. Looking forward to seeing you again soon. Take care, The Mova Hairdressing Staines team.

Highly Recommend

Manpreet Dhami
5th Dec 2024
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

I have only had two appointments so far and can honestly say I've enjoyed both experiences! The staff are very friendly. Lovely atmosphere 😊

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Response from Mova Hairdressing Staines

Hello Manpreet,
Thank you so much for taking the time to leave such a kind review. We are thrilled to hear that you have enjoyed both of your appointments with us! Our team takes pride in making sure every client feels comfortable and welcomed during their visit. We are also glad that you appreciated the friendly atmosphere in our salon. We hope to see you again for your next appointment. Thank you for choosing us!
Best,
The team at Mova Hairdressing Staines

Great! - as always! X

Elspeth Scott
4th Dec 2024
Team Member: Giuseppe
5.0
Appointment verified by SaloniQ Software

I tell Joe how think I would like it - and magically he seems to make it happen!

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Response from Mova Hairdressing Staines

Dear Elspeth,

Thank you so much for taking the time to write such a lovely review about your recent visit to our salon. We are thrilled to hear that Joe was able to bring your hair vision to life, just as you had imagined.

Our team takes great pride in providing our clients with top-notch service and helping them achieve their desired look. We are glad that we were able to deliver that experience to you.

We appreciate your kind words and hope to see you again soon for your next hair transformation.

Warm regards,

The team at Mova Hairdressing Staines

Ladies haircut

Anonymous
30th Nov 2024
5.0

Great service, good treatment and love coming to Mova.

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Response from Mova Hairdressing Staines

Hi there,

Thank you for taking the time to leave us a review.

We are delighted to hear that you had a great experience with us and that you are a fan of our treatments. It's always lovely to have loyal customers like yourself.

We look forward to seeing you again at our salon and continuing to provide you with excellent service.

Thank you for choosing Mova Hairdressing Staines.

Best regards,
The Mova Hairdressing Staines team

Amazing

Chloe Tomalin
28th Nov 2024
Team Member: Pia
5.0
Appointment verified by SaloniQ Software

The team are warm and welcoming whenever I have an appointment. A special thank you for Pia for listening to my hair requests and just being a wonderful human being.
You will have amazing fantastic experience at Mova so grab an appointment today !

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Response from Mova Hairdressing Staines

Dear Chloe Tomalin,
Thank you so much for your kind words and for taking the time to leave us a review. We are delighted to hear that your experience at our salon was warm and welcoming, and that Pia was able to meet your hair requests. We strive to create a pleasant and comfortable environment for all our clients, so it is always a pleasure to receive positive feedback. We hope to see you again soon for another amazing fantastic experience with us. Take care and have a wonderful day!
Best regards,
The team at Mova Hairdressing Staines

Mrs

Jane Ealson
27th Nov 2024
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Always get a good cut and colour from Emily. Lovely lady and always asks how the last cut was so she can alter it if need be

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Response from Mova Hairdressing Staines

Hi Jane,

Thank you so much for taking the time to share your experience with Emily at our salon. We're delighted to hear that your cut and colour always turn out well and that Emily takes the time to ensure you are satisfied with your previous cut.
We appreciate your kind words and look forward to seeing you again soon.
Best,
The team at Mova Hairdressing Staines

Great colour and cut

Jane Ealson
27th Nov 2024
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Emily always asked if my last cut was ok. She tweeked my hair layers and did a great colour and cut. Very happy with the result and she takes time to go over the cut after

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Response from Mova Hairdressing Staines

Hi Jane, thank you for taking the time to leave a review about your recent visit to our salon. We're thrilled to hear that Emily provided you with a great colour and cut, and took the time to make sure you were happy with the result. Our team always strives to provide top-notch service and we're happy that you were satisfied with your experience. We look forward to seeing you again soon for your next hair appointment! Take care, the team at Mova Hairdressing Staines.

Cut and colour

Tania Rolls
21st Nov 2024
Team Member: Pia
5.0
Appointment verified by SaloniQ Software

I always love my cut and colour I feel like a new woman. Pia always gives the best advice on my hair and I have total trust in her.

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Response from Mova Hairdressing Staines

Hi Tania,

Thank you for taking the time to leave such a lovely review! We are so glad to hear that you loved your recent cut and color with Pia. It's great to hear that she was able to give you the best advice and that you trust her completely with your hair.

We always strive to make our clients feel like a new person when they leave our salon, and it sounds like Pia definitely achieved that for you. We can't wait to see you again for your next appointment!

Best regards,
The team at Mova Hairdressing Staines

Cut and blow dry

Margaret Burton
21st Nov 2024
Team Member: Giuseppe
5.0
Appointment verified by SaloniQ Software

A lovely experience as always and delighted with my cut

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Response from Mova Hairdressing Staines

Hi Margaret,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a lovely experience with us and were delighted with your cut. Our team at Mova Hairdressing Staines strives to provide exceptional services and it's always nice to hear when our clients are happy with their results.

We look forward to seeing you again soon for your next appointment!

Best,
The Team at Mova Hairdressing Staines

Great hair day

Bernadette Rey-Barry
19th Nov 2024
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Megan discussed what she was proposing at my request , then ensured I was on board with it. Staff extremely nice and welcoming drink offered straight away which was accepted with eagerness as weather was cold and wet. I left the salon having booked a further appointment , as I was very very pleased with both the colour and the hairstyle . Looking forward to my next visit.

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Response from Mova Hairdressing Staines

Dear Bernadette,

Thank you so much for taking the time to share your experience at our salon. We are delighted to hear that Megan was able to discuss and propose a hairstyle that you were pleased with. Our team always strives to ensure that our clients are satisfied with their service.

We are happy to hear that you enjoyed the welcoming drink and appreciated it on a cold and wet day. We cannot wait to have you back for your next appointment. Your support and loyalty mean a lot to us.

Thank you for choosing our salon and for giving us the opportunity to make your hair look fabulous. We look forward to seeing you soon.

Best regards,
The team at Mova Hairdressing Staines

Amazing as usual!

Jennifer Stockley
18th Nov 2024
Team Member: Giuseppe
5.0
Appointment verified by SaloniQ Software

I always look forward to getting my hair cut by Giuseppe, he listens attentively and always manages to interpret my ideas into a wonderful haircut. He is professional, attentive and very creative!

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Response from Mova Hairdressing Staines

Hi Jennifer,

Thank you so much for your positive review! We are delighted that you always enjoy your haircuts with Giuseppe. We pride ourselves on providing a welcoming and attentive environment for all our clients, and we are thrilled to hear that Giuseppe has been able to interpret your ideas into a wonderful haircut. He is a true professional and takes great care in meeting the needs of our clients.

Thank you again for your kind words. We are looking forward to welcoming you back to our salon soon.

Best regards,
The Mova Hairdressing Staines team

Colour

Claire Riley
13th Nov 2024
Team Member: Pia
5.0
Appointment verified by SaloniQ Software

Very helpful and provided professional advice and service

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Response from Mova Hairdressing Staines

Dear Claire, thank you so much for taking the time to leave us a review. We are delighted to hear that our team was able to help and provide you with professional advice and service. We always strive to make our clients feel confident and satisfied with their hair, and it's great to know that we were successful in doing so for you. Thank you again for your kind words, and we hope to have the pleasure of seeing you at our salon again soon. Best regards, the team at Mova Hairdressing Staines.

Fab new hair

Nikki Siviter
12th Nov 2024
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Lovely experience at your salon and love my new hair style

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Response from Mova Hairdressing Staines

Hi Nikki, thank you for taking the time to share your experience at our salon. We are so glad to hear that you had a lovely time and love your new hair style! Our team always strives to provide the best service to our clients. We hope to see you again soon and make sure you leave our salon feeling happy and satisfied. Take care, Team at Mova Hairdressing Staines.

Colour

Clare Riley
10th Nov 2024
1.0

Unfortunately I have ended up with a disaster. I explained that I only wanted my roots doing and that I loved the natural golden highlights. It was agreed that I would have the roots done and a weave through to blend it all in. I specifically said I didn’t want a dark all over colour. Now I have a dark , nearly black, aubergine colour. Which is awful. After spending all that time and money I received a rough dry only and I have spent the whole weekend devastated.

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Stunning cut

Anna Curtis
9th Nov 2024
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Thank you Emily for a lovely haircut today , perfect, I love it .

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Response from Mova Hairdressing Staines

Hi Anna,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with Emily and that you love your new haircut. We'll be sure to pass on your kind words to her.

We hope to see you again soon and help you achieve your hair goals!

Best regards,
Team at Mova Hairdressing Staines

Sublime!

Judith Vaughan
8th Nov 2024
Team Member: Giuseppe
5.0
Appointment verified by SaloniQ Software

As always I came out of Mova feeling wonderful ! Emily coloured my hair and Guiseppe cut it and gave it a keratin treatment . Such professional and expert cutting and colouring in a friendly and relaxing environment .Thanks everyone 💜

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Response from Mova Hairdressing Staines

Dear Judith,

We are thrilled to hear that you had another wonderful experience at our salon! Emily and Guiseppe are both incredibly talented and their skillful work combined with our friendly and relaxing atmosphere is what sets us apart.

Thank you for trusting us with your hair and for your kind words. We always strive to provide the best service possible and we are grateful to have you as a loyal client.

Looking forward to seeing you again soon!

Warmly,
The team at Mova Hairdressing Staines

Mrs

Christina Mingoia
7th Nov 2024
Team Member: Pia
5.0

As always , had very good appointment...me and Pia were so in sync, she knew exactly what wanted...

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Response from Mova Hairdressing Staines

Dear Christina Mingoia,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had another great appointment with our team. It's wonderful to know that you and Pia were in sync and that she knew exactly what you wanted. We strive to provide our clients with personalized and enjoyable experiences, so it means a lot to us that you feel that way.

We appreciate your support and we look forward to seeing you again soon at Mova Hairdressing Staines!

Best,
The Mova Hairdressing Staines team

Wash cut blow dry

Rukhsana Karena
5th Nov 2024
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

What an exceptional experience as always! Absolutely love coming into the salon it’s clean staff are friendly and super welcoming ❤️ thank you Emily for a beautiful cut I absolutely feel alive again xx

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Response from Mova Hairdressing Staines

Dear Rukhsana,

Thank you so much for your kind review! We're thrilled that you had an exceptional experience at our salon. Our team takes pride in providing a clean and welcoming atmosphere for our clients. We're glad you enjoyed your cut with Emily and feel alive again. We can't wait to see you again soon!

Warmly,
The Mova Hairdressing Staines team

Mova Staines

Carol
4th Nov 2024
4.5
Appointment verified by SaloniQ Software

GOOD HAIR COLOUR AND CUT WITH OLIVIA TRAINING TODAY UNDER TRAINER JADE.

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Response from Mova Hairdressing Staines

Hi Carol,

We are delighted to hear that you had a good experience with the colour and cut done by Olivia today, under the guidance of Trainer Jade. We strive to provide our clients with the best hair services, and we're glad that Olivia and Jade were able to deliver that for you.

Thank you for your kind words and positive feedback. We hope to have you back at our salon soon for another amazing hair experience.

Best,
The Team at Mova Hairdressing Staines

Personalised styling.

Christine
3rd Nov 2024
Team Member: Pia
5.0
Appointment verified by SaloniQ Software

Pia has always been attentive to her client’s hair needs. She personalised the cut I wanted, exactly as I wanted. I’ve booked my next cut with her already.

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Response from Mova Hairdressing Staines

Hi Christine,

Thank you so much for taking the time to leave us a review. We are delighted to hear that Pia provided you with a personalized and satisfying haircut! She truly is a talented stylist, and we are lucky to have her on our team. We will be sure to pass along your kind words to her.

We are looking forward to seeing you again for your next cut with Pia. Please don't hesitate to reach out if you need anything in the meantime.

Best regards,
The Mova Hairdressing Staines team

My hair looks amazing after visit to Mova

Nessa Mcguirk
2nd Nov 2024
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Megan is the very best hairdresser I have ever has. Hair extensions, highlights and wonderful soft curls look lovely. Mova is the best hairdressers in Staines. Congratulations to Mova for winning the Business Award for Sustainability too.

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Response from Mova Hairdressing Staines

Dear Nessa,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you had a wonderful experience with Megan and that you are happy with your new hair extensions, highlights, and soft curls. At Mova, we strive to provide the best services and it is always a pleasure to hear such positive feedback from our clients.

We are also very proud of our Business Award for Sustainability and are constantly working towards being as environmentally friendly as possible. It means a lot to us that you noticed and appreciated this aspect of our salon.

We truly appreciate your kind words and we look forward to seeing you again soon.

Best regards,
The Mova Hairdressing Staines team

Fantastic!

Nabila Ritchie
29th Oct 2024
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Great visit as per, and given excellent advice on haircare and styling tips.
Would highly recommend the salon, and Megan C.
Staff are always kind and welcoming too.

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Response from Mova Hairdressing Staines

Hi Nabila Ritchie, thank you so much for your lovely review! We are thrilled to hear that you had a great visit with us and received excellent advice on haircare and styling. We strive to provide the best service and we are glad that you would highly recommend our salon. We will definitely pass on your kind words to Megan C. Our team always aims to be kind and welcoming to all of our clients. We can't wait to see you again soon. From the team at Mova Hairdressing Staines.

Cut and highlights

Ruth Talbot
27th Oct 2024
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Friendly and listened to what I asked for

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Response from Mova Hairdressing Staines

Hi Ruth, we are thrilled to hear that you had a positive experience at Mova Hairdressing Staines! Our team always strives to be welcoming and attentive to our clients' needs. Thank you for giving us the opportunity to give you the hairstyle you wanted. We hope to see you again soon for your next hair appointment. Take care! - Team at Mova Hairdressing Staines

Ms

Su Green
25th Oct 2024
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Always a pleasure to get my hair done at Mova. Megan and all the other staff members are lovely and a credit to you.

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Response from Mova Hairdressing Staines

Hi Su,

We are so delighted to hear that you had a wonderful experience with us at Mova Hairdressing Staines! It means a lot to us that you took the time to leave such a lovely review. We agree, Megan and our entire team are amazing and truly make the salon a welcoming and enjoyable place for our clients.

Thank you for your kind words and for choosing us for your hair needs. We can't wait to see you again for your next appointment!

Warmly,
The Team at Mova Hairdressing Staines

Ms

Su Green
25th Oct 2024
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Always a pleasure to get my hair done at Mova. Megan and all the other staff members are lovely and a credit to you.

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Response from Mova Hairdressing Staines

Hi Su,

Thank you for your lovely review! We are so glad to hear that you enjoyed your experience at our salon and that Megan and our team were able to make your visit a pleasure.

We take great pride in our staff and their exceptional customer service skills, so it means a lot to hear such positive feedback. We are lucky to have them as part of our team.

We look forward to seeing you again soon for your next haircut, Su. Thank you again for choosing us and for taking the time to leave a review.

Warmly,
The team at Mova Hairdressing Staines

Pink fringe!

Debbie Hunt
24th Oct 2024
Team Member: Pia
5.0
Appointment verified by SaloniQ Software

Always enjoy my visit to Mova Staines. Thank you Pia, I love my bright pink fringe. Can’t wait to try all the new colours.

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Response from Mova Hairdressing Staines

Hi Debbie,

Thank you so much for your lovely review! We're so glad to hear that you enjoyed your recent visit and love your new bright pink fringe. Pia is such a talented stylist and we're lucky to have her as part of our team. We can't wait to see you again and help you try out some new colors. Let us know if you need any recommendations or inspiration. Take care!

Best,
The Team at Mova Hairdressing Staines

Excellent styling and colour from a lovely stylist

Veronica Shaw
22nd Oct 2024
Team Member: Emily
5.0

Emily took time to really understood what I needed in terms of style and colour and I was very pleased with the outcome. She was very professional and skilful while still being very friendly and attentive.

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Response from Mova Hairdressing Staines

Hi Veronica! Thanks so much for taking the time to share your experience with us. We're thrilled to hear that Emily was able to understand your style and color needs, and that you were pleased with the outcome. She truly is a talented and friendly stylist. We appreciate your kind words and hope to see you again soon. Take care!
-The Mova Hairdressing Staines team

Colour and cut

Linda Bolster
20th Oct 2024
Team Member: Rhiannon
5.0
Appointment verified by SaloniQ Software

I am very happy the way Rhiannon cut and styled my hair. She is an excellent job x

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Response from Mova Hairdressing Staines

Dear Linda,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you are very happy with your recent visit and that Rhiannon did an excellent job on your hair. We will make sure to pass along your kind words to her.

We are committed to providing top-notch service to all of our clients and it makes us all very happy to know that we have succeeded in doing so for you. It was a pleasure having you at our salon and we look forward to seeing you again soon.

Warmly,

The team at Mova Hairdressing Staines

Blown Away

Maria Vazquez
19th Oct 2024
Team Member: Giuseppe
5.0
Appointment verified by SaloniQ Software

MOVA is a hive of activity buzzing with excitement. Your greeted with a beverage of choice and then a consultation on the state of your hair and what suits each person. Only top of line products are used. Giuseppe I combines technical know how with artistry. In short, he a master. I also live that they won’t sell you a product if it doesn’t suit you. I have been going to MOVA for several years and I have not seen one bad haircut or colour. I can’t recommend MOVA more. It is the best.

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Response from Mova Hairdressing Staines

Dear Maria Vazquez,

Thank you so much for taking the time to write such a lovely review about your experience at our salon recently. We are thrilled to hear that you enjoyed your visit and that you appreciated the quality of our services and products.

At Mova Hairdressing, we strive to provide our clients with the best hairdressing experience possible, and we are delighted to know that you have been a loyal customer for several years, and we have consistently met your expectations.

Giuseppe and the rest of our team are truly passionate about hairdressing and their skills and knowledge are reflected in the results they achieve with our clients. We are also glad that you appreciate our personalized and honest approach, as we always want to ensure that our clients receive the best recommendations for their hair.

Thank you again for your kind words and for recommending us. We can't wait to see you at Mova Hairdressing Staines again soon.

Best regards,

The Mova Hairdressing Staines team

Very satisfied client !

Anonymous
18th Oct 2024
5.0

Pia is a wonderful stylist ! She really listens to what you want and offers expert advice . I am 73 and have had numerous hair stylists and hairstyles over the years but I have never been as happy with my hairstyle until I discovered her!

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Response from Mova Hairdressing Staines

Dear reviewer,

Thank you so much for your kind words about Pia and our salon! We're thrilled to hear that you had a positive experience with us and that Pia was able to listen to your preferences and provide expert advice. We are proud to have her on our team and we make sure that all our stylists are dedicated to delivering exceptional results.

It's also great to hear that at the age of 73 and having tried many different stylists and hairstyles, you've finally found your perfect match. We are delighted to have played a part in making you feel happy and confident with your hair.

We appreciate you taking the time to share your feedback and we hope to see you again soon at Mova Hairdressing Staines.

Warmly,
The Mova Hairdressing Staines team

First class stylists

Norma Eve Hughes
10th Oct 2024
Team Member: Pia
5.0
Appointment verified by SaloniQ Software

Visited twice in one week for special occasion hair. Both Emily and Pia, in collaboration with skilled junior staff created an amazing look for my long unruly hair. Great salon, lovely staff, professional products.

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Response from Mova Hairdressing Staines

Dear Norma,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you enjoyed your experience at our salon and are happy with your special occasion hair. Emily, Pia, and our skilled junior staff work tirelessly to ensure that our clients leave feeling beautiful and satisfied.

We are happy to hear that our professional products helped to tame your unruly hair and create an amazing look for you. We strive to provide the best service possible and are glad that it showed during your visits.

Please know that it was our pleasure to have you as our guest and we hope to see you again in the future.

Warmly,

The team at Mova Hairdressing Staines

Fabulous as ever

Dave Godfrey
9th Oct 2024
Team Member: Pia
5.0
Appointment verified by SaloniQ Software

The usual top standards and care. Thank you Pia

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Response from Mova Hairdressing Staines

Hi Dave,

Thanks for taking the time to leave us a review. We're so happy to hear that you had a great experience with us and that Pia provided her usual top standards and care. We'll be sure to pass along your kind words to her!

We hope to see you again soon at our salon. Have a great day!

Best,
The team at Mova Hairdressing Staines

Great cut!

Tessa Snell
9th Oct 2024
Team Member: Giuseppe
4.0
Appointment verified by SaloniQ Software

Attentive, empathetic conversationalist. Brilliant restyle after several weeks. Giuseppe totally lifted my spirits and made me feel and look good today. Thank-you.

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Response from Mova Hairdressing Staines

Hi Tessa,

Thank you for taking the time to leave us such a lovely review! We're so happy to hear that you had a great experience with our stylist Giuseppe. We pride ourselves on providing attentive and empathetic service, and we're thrilled that it made you feel good and lifted your spirits. We'll be sure to pass on your kind words to Giuseppe.

Thank you again for choosing us for your restyle and we hope to see you again soon!

From the team at Mova Hairdressing Staines

Excellent

Mrs Southa White
4th Oct 2024
Team Member: Alex
5.0
Appointment verified by SaloniQ Software

As always it was a great experience
Joe was really excellent
I came home satisfied

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Response from Mova Hairdressing Staines

Dear Mrs Southa,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a great experience with Joe at our salon. He is truly one of our most talented stylists and we are so glad he was able to make your visit even more enjoyable.

We are also delighted to know that you left our salon feeling satisfied. Our team at Mova Hairdressing Staines always strives to provide our clients with the best possible services and we are happy that we were able to meet your expectations.

Thank you again for choosing our salon and for your kind words. We can't wait to see you again soon!

Best regards,
The team at Mova Hairdressing Staines

Colour

Rachael Cooper
3rd Oct 2024
Team Member: Pia
5.0
Appointment verified by SaloniQ Software

Fab service as always

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Response from Mova Hairdressing Staines

Hi Rachael, thank you so much for your kind words! We are thrilled to hear that you had a positive experience at our salon. Our team always strives to provide top-notch service to all of our clients. It is our pleasure to have you as a valued customer. We appreciate your feedback and look forward to seeing you again soon. Best, the team at Mova Hairdressing Staines.

Lack of Transparency in Pricing

Nupur
2nd Oct 2024
2.0

I recently had a haircut and colour treatment at Mova in Staines, and while the salon ambiance was welcoming, my experience with their pricing was disappointing. I was initially quoted £83, which included a 30% discount for first-time clients. However, at the end of the service, I was charged an additional £30 without prior notice, bringing the total to £113.

When I questioned the discrepancy, I was told that more colour was used than expected, yet at no point was this communicated during the treatment. As a regular customer of other salons, I understand slight price variations, but a nearly 40% increase without any discussion feels unreasonable and unprofessional.

I was also surprised to see that previous negative reviews on their Google profile have disappeared, which raises concerns about transparency.

Based on this experience, I would advise potential clients to be cautious about unexpected charges.

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Response from Mova Hairdressing Staines

Dear Nupur,

Thank you for taking the time to share your feedback with us. We are glad that you enjoyed the welcoming ambiance of our salon during your recent visit. However, we are sorry to hear that you were disappointed with the pricing of your haircut and colour treatment.

It is our standard procedure to inform our clients about any additional charges before the service is completed. We apologize for any miscommunication on our part. We take your concerns seriously, and we will ensure that our team is more transparent in their communication with our valued clients.

Regarding the negative reviews on our Google profile, we assure you that they were not deliberately removed. We regularly monitor and address all reviews, both positive and negative, to maintain our high standards of service.

We appreciate your honest feedback, which helps us improve our services for all our clients. We hope to have the opportunity to serve you again in the future and provide you with a more positive experience.

Best Regards,
The team at Mova Hairdressing Staines.

Haircut

Lotetta
27th Sep 2024
Team Member: Giuseppe
5.0

Brilliant as usual

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Response from Mova Hairdressing Staines

Hi Lotetta,

Thank you so much for your kind words! We are thrilled to hear that you had another positive experience with us. Our team at Mova Hairdressing Staines always strives to provide excellent service to our clients.

We are grateful for your continued loyalty and we look forward to seeing you again soon. Please let us know if there is anything we can do to improve your future visits. We value your feedback and always aim to exceed your expectations.

Best regards,
The team at Mova Hairdressing Staines

Superb Customer Service

Kathy Howe
27th Sep 2024
Team Member: Giuseppe
5.0
Appointment verified by SaloniQ Software

Always a lovely experience as a customer of Mova. Love that I can book online well in advance, can pay in full or a deposit if I don’t have the money. Joe is a superb stylist with plenty of experience… always leave feeling very happy with my cut, and halfway ready to going out out

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Response from Mova Hairdressing Staines

Hi Kathy,

Thank you so much for your kind words and positive review! We are thrilled to hear that you had a lovely experience at our salon. It's great to know that our online booking system and payment options are convenient for you. We are also glad to hear that Joe did a superb job as always and that you left feeling very happy with your cut. We always strive to provide our clients with the best possible service, and we are happy to hear that we hit the mark with you.

We look forward to seeing you again for your next appointment!

Best,
The team at Mova Hairdressing Staines

Cut and blow dry

Anonymous
24th Sep 2024
5.0

Always a pleasure to see Meghan and she always does a brilliant job.

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Response from Mova Hairdressing Staines

Hi there, thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with Meghan at our salon. It's always our goal to provide our clients with fantastic hair services and we are happy to hear that Meghan delivered that for you. We appreciate your kind words and support. See you at your next appointment! Best, The team at Mova Hairdressing Staines

Happy Client

Dot Christian
21st Sep 2024
Team Member: Giuseppe
5.0
Appointment verified by SaloniQ Software

Good vibes as soon as you entered salon. Caring, friendly staff. Treated with respect, excellent restyle by Giuseppe, young apprentices taking note of his expertise. Both Ruby & Jessie very polite and friendly. A great relaxing experience. Thankyou

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Response from Mova Hairdressing Staines

Hi Dot,

Thank you so much for taking the time to leave us such a kind review. We're glad to hear that you had a good experience at our salon and that our team took care of you with respect and friendliness. We're especially pleased to hear that you were happy with your restyle by Giuseppe and that our young apprentices were learning from his expertise.

We strive to create a welcoming and positive atmosphere at our salon, and it's always great to hear when our clients feel relaxed during their visit. Thank you for choosing us for your hair needs and we look forward to seeing you again soon!

Warmly,
The team at Mova Hairdressing Staines

Never disappoints

Simerita Khuttan-Suman
19th Sep 2024
Team Member: Giuseppe
5.0
Appointment verified by SaloniQ Software

From long to short today, it’s taken years off me.
Fabulous environment, friendly & worth every penny!! I look forward to my next visit. Well recommended.
Thank you so much xx

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Response from Mova Hairdressing Staines

Hi Simerita,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you had a positive experience at our salon and that you're happy with your new haircut. Our team takes great pride in creating a welcoming and friendly environment for all our clients. We can't wait to see you again on your next visit!

Warm regards,
The team at Mova Hairdressing Staines

Vey happy as always thanks Megan

Linda Keemer
14th Sep 2024
Team Member: Megan
4.5
Appointment verified by SaloniQ Software

Feeling happy

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Response from Mova Hairdressing Staines

Dear Linda,
We are delighted to hear that you had a positive experience at our salon. Thank you for taking the time to share your thoughts with us. It means a lot to our team at Mova Hairdressing Staines. We constantly strive to provide top-notch services and it's always rewarding to know that our efforts are appreciated by our clients.
We look forward to welcoming you back in the future and exceeding your expectations once again.
Thanks again,
Mova Hairdressing Staines Team