The Salon TW18

14 The Broadway, Staines-upon-Thames, Surrey, TW18 1AT

About us

The Salon TW18 is a Hair salon which opened its door in August 2014 with the vision of running not just a good hair salon in Staines, but the best!

The salon covers a wide range of services including ladies and gent’s cuts, colouring, hair styling, blow dry’s, hairs ups, hair extensions and bridal hair.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 09:00 - 17:30
Sunday Closed

Reviews

4.93
257 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Great haircut as usual!

Harriet Cosham
3rd Dec 2020
Team Member: Kate
5.0
Appointment verified by iSalon Software

Always a pleasure to have my hair done at The Salon TW18. I came in for a trim and Kate did a great job. She is very friendly and professional and is always happy to suggest what might work best for my hair. It’s lovely salon and it was a very safe and relaxing experience. Would definitely recommend.

Service
Value
Result
Cleanliness
Atmosphere

Great cut as usual

Laura Martin
3rd Dec 2020
Team Member: Leah
5.0
Appointment verified by iSalon Software

Great cut by Leah today. Super friendly as usual and my hair looks fab!

Service
Value
Result
Cleanliness
Atmosphere

Good experience

Anonymous
3rd Dec 2020
4.5

Always a pleasure to come to u. Good haircut, nice chatter & friendly girls x

Service
Value
Result
Cleanliness
Atmosphere

Happy hair day

Sylvia Lynch
3rd Dec 2020
Team Member: Leah
5.0
Appointment verified by iSalon Software

Listen to what I want,I know if I ask for there opinion they would give me good advice

Service
Value
Result
Cleanliness
Atmosphere

?

Angela Heather
2nd Dec 2020
Team Member: Leah
5.0
Appointment verified by iSalon Software

Very happy with the whole experience, friendly, relaxed and professional, I will be rebooking

Service
Value
Result
Cleanliness
Atmosphere

My new go-to salon

Katie Silsby
2nd Dec 2020
Team Member: Kate
5.0
Appointment verified by iSalon Software

I visited the salon for the first time today and I will definitely be going back. Kate was lovely and friendly, and knew exactly how to handle my very thick hair! Reasonable prices compared to other high-standard salons too. Can’t recommend enough!

Service
Value
Result
Cleanliness
Atmosphere

Thank you!

Liz S
12th Nov 2020
Team Member: Leah
5.0

Leah is really friendly and approachable, as well as being very sensitive to the needs of her clients. As usual, she did a great job of cutting my daughter's hair - managing to keep both mother and teenaged daughter happy. Not an easy job! Thank you Leah and all the lovely, very talented team at Salon TW18.

Service
Value
Result
Cleanliness
Atmosphere

Love love love

Molly Doyle
9th Nov 2020
Team Member: Leah
5.0
Appointment verified by iSalon Software

I went to the Salon TW18 for the first time last week and was very very impressed. Everyone was so friendly, the salon is very stylish and has a great vibe to it. Leah was very professional but also very friendly and chatty. I went in not really sure what i wanted hair cut wise, but she was very thorough with coming up with a plan and the end result was perfect!
Will definitely be returning x

Service
Value
Result
Cleanliness
Atmosphere

Great first time experience

Claire Lawson
5th Nov 2020
Team Member: Laura
5.0
Appointment verified by iSalon Software

Hello

I visited the salon on Wednesday 4 November for the first time and had a cut and blow dry with Laura.

I just wanted to feedback to say how impressed And comfortable I was with all the safety measures in place.

More importantly I’m really pleased with Laura’s friendly approach and her customer service. As a new customer I know it had been a really busy day in the salon but she still took the time to understand what I was looking for and as a result I’m incredibly happy with how my hair now looks.

Thank you Laura - I will definitely be back soon! Claire Lawson

Service
Value
Result
Cleanliness
Atmosphere

Love my new hair!

Maryanne Sparkes
4th Nov 2020
Team Member: Kate
5.0
Appointment verified by iSalon Software

Thank you so much to Kate for my new style. I’ve always wanted a fringe and this gentle version was a perfect intro. Best cut I’ve had in so long. Kate really knows her stuff and I look forward to coming back after lockdown.

Service
Value
Result
Cleanliness
Atmosphere

Full head with Kate

Anonymous
4th Nov 2020
5.0

Amazing service as always by the amazing Kate never leave disappointment xx

Service
Value
Result
Cleanliness
Atmosphere

Another great experience!

Christina
4th Nov 2020
Team Member: Leah
5.0

I have used this Salon for 3 years and, as always, had a great experience! Leah listens to suggestions and comes up with solutions that work. Really pleased with my colour and cut and look forward to coming back again soon!

Service
Value
Result
Cleanliness
Atmosphere

Haircut

Karen Bromley
3rd Nov 2020
Team Member: Kate
5.0
Appointment verified by iSalon Software

Very friendly staff.Kate always makes me feel special and interested in my hair.Ive never felt that before.Would recommend to anyone.

Service
Value
Result
Cleanliness
Atmosphere

Cut and blow dry

Carol Richards/McEvoy
3rd Nov 2020
Team Member: Siobhan
5.0
Appointment verified by iSalon Software

It was nice to be back at the salon. I felt very comfortable with all the measures in place. Well done everyone. I am delighted with my hair. Thank you

Service
Value
Result
Cleanliness
Atmosphere

New stylist

Nicola Heasman
2nd Nov 2020
Team Member: Siobhan
5.0
Appointment verified by iSalon Software

My first time with a new stylist and as always I was super nervous. Happy to say there was no need to be! Siobhan put me at ease from the moment I sat down and I am chuffed to bits with my fresh cut. Thank you Siobhan, you made my day!

Service
Value
Result
Cleanliness
Atmosphere

Colour and cut

Julie Williams School
31st Oct 2020
Team Member: Leah
5.0
Appointment verified by iSalon Software

The Salon continues to offer great service and always very happy with results. Thank you Leah

Service
Value
Result
Cleanliness
Atmosphere

Hair cut (1st visit)

Anne-Sophie Le Mat
31st Oct 2020
Team Member: Kate
4.0
Appointment verified by iSalon Software

Kate is a talented stylist. She cut my hair methodically and I'm so pleased with my Bob. She is attentive and has pleasant manners with customers. I look forward to my next cut in December!

Service
Value
Result
Cleanliness
Atmosphere

First cut since March

Eleanor Osenton
31st Oct 2020
Team Member: Leah
5.0
Appointment verified by iSalon Software

I was really impressed at how covid friendly the salon is. Temp check, hand sani, QR code, all stations screened off - really relaxing knowing everything was clean. The cut was brilliant. Leah totally got what I wanted and did it really efficiently. Can't complain and would 100% recommend.

Service
Value
Result
Cleanliness
Atmosphere

Fabulous

Ana A
31st Oct 2020
Team Member: Leah
5.0
Appointment verified by iSalon Software

Fantastic profesional. She took into account everything I wanted and she made sure I was happy at the end :)

Service
Value
Result
Cleanliness
Atmosphere

Fabulous Salon

Claire Hill
30th Oct 2020
Team Member: Kate
5.0
Appointment verified by iSalon Software

I honestly can’t fault this salon, I’ve been going there since the very beginning. The staff are always so friendly and I can honestly say I’ve never had a bad haircut or colour. Thanks ladies

Service
Value
Result
Cleanliness
Atmosphere

Perfect cut

Amy Upfold
27th Oct 2020
Team Member: Leah
5.0
Appointment verified by iSalon Software

As always a lovely experience. I’ve been having my hair cut by Leah since she was training. She always get it right.

Service
Value
Result
Cleanliness
Atmosphere

Colour confidence

Gill Wilby
25th Oct 2020
Team Member: Kate
5.0
Appointment verified by iSalon Software

Kate is very knowledgeable about colour and how to create the look I want as well as keeping it looking good.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou Gill for leaving a review on your colour service with Kate x

Bleach and cut

Sarah Stokes
25th Oct 2020
Team Member: Kate
5.0
Appointment verified by iSalon Software

Kate totally compliments the salon in every way not only talented with difficult hair like mine shes so polite and accommodating as are all the staff doing such an amazing job x

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou for your review Sarah, about your colour service with Kate. X

Hair

Danielle Baker
21st Oct 2020
Team Member: Laura
5.0
Appointment verified by iSalon Software

Laura removed my hair again ready for tomo refit! But my god love the girls and this salon so much thank u girls nest hair dressers there is xxxxx

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou Danielle for your review on your Hair Extension removal and Refit by Laura,
We are glad you Love your Salon TW18 experience x

Great hair cut

Tony Perez
17th Oct 2020
Team Member: Siobhan
5.0
Appointment verified by iSalon Software

Great haircut very professional all the girls are very friendly great place to get your haircut

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou for your review Tony, on your recent Haircut with Siobhan x

Balayage /Cut by Leah

Stephanie Franczak
17th Oct 2020
Team Member: Leah
5.0
Appointment verified by iSalon Software

Absolutely fantastic job by Leah, way more than I could've asked for such stunning work! Thanks :)

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou for review Stephanie on your Balayage and hair cut by Leah. We look forward to seeing you in The Salon again soon x

Highlights

Liz Harvey
15th Oct 2020
Team Member: Leah
5.0

Yet another great colour appointment with Leah! And blow dry with Grace

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou Liz for your review. We are glad you are happy with highlights and blowdry with Leah and Grace x

Cut and colour

Jane Cade
15th Oct 2020
Team Member: Kate
5.0
Appointment verified by iSalon Software

As always, delighted with Kate’s results. Love the colour and cut. Kate always seems to suggest exactly what’s needed. Thank you. X

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou Jane for a lovely review. We look forward to seeing you on your next service with Stylist Kate for your next colour and cut x

Amazing experience

Anca Ioana Simina
14th Oct 2020
Team Member: Kate
5.0
Appointment verified by iSalon Software

The salon is pretty and makes you feel nice,the girls are lovely,especially Kate.She did and she still does an amazing job.My hair looks and feels lovely every time.I’m going to see Kate for more than a year,she knows what she is doing,she is lovely,friendly,dedicated and kind.I will always go back to her and I recommended her to my friends and colleagues.Well done Kate!

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou for such a lovely review Anca, its nice to hear that you enjoy your experience in the salon and you would recommend Kate to your friends x

Lovely

Nicole Tuvey
14th Oct 2020
Team Member: Laura
5.0
Appointment verified by iSalon Software

Really great cut and blow dry. Very reasonable price for the service and Laura is lovely and very friendly

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou Nicola for your review, we hope to see you in the Salon again soon x

First experience

Jodie Harn
14th Oct 2020
Team Member: Leah
5.0
Appointment verified by iSalon Software

I recently came in to the salon to go from balayage to a chocolatey brown. The staff were extremely friendly and welcoming and the salon itself was very well organised with COVID restrictions. Leah was amazing and went above and beyond to ensure I got the colour (or there abouts) that I wanted. Cannot wait to go back ?

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou Jodie, we are glad Leah achieved the Colour you were looking for and you have a positive experience at The Salon.
We look forward to seeing you again soon x

Colour / hair cut

Jenny Gregg
10th Oct 2020
Team Member: Leah
5.0
Appointment verified by iSalon Software

Very nice experience Leah was excellent, friendly & professional. Have booked further appointments with her.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou Jenny for your review with Leah.
We hope you enjoyed your cut and colour service and look forward to seeing you in the Salon again x

Review x

Danielle baker
10th Oct 2020
Team Member: Leah
5.0

I come every week for a blow dry as I have my hair extensions with you. And I cannot tell you how much love this salon or the girls here. There all wonderful and make me laugh. Such good chat and make me feel at ease. Love them all so much and thank you for doing my hair every week it’s either Leah or Kate but there so wonderful and know u all well so wouldn’t go anywhere else xxxxxx hair extensions are just lush and wouldn’t get them anywhere else too xxxxx

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou Danielle for your review on your Invisitape extensions fitted by Laura, and your Blowdries by Kate & Leah x

Lovely Hairdressers!

Charlotte Carter
10th Oct 2020
Team Member: Siobhan
5.0
Appointment verified by iSalon Software

Love this hairdressers been going here since they opened the girls are lovely atmosphere great and a well organised salon- blowdrys makeup colour extensions hair up they all do it perfectly and amazing and i couldnt go anywhere else id be lost without them!! Thanks ladies.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou for your review Charlotte, we are glad you have enjoyed all our services we offer at the salon. Especially your weekly blowdries by Grace and hair extensions by Laura x

Fabulous Thursday

Jane McLaren
8th Oct 2020
Team Member: Kate
5.0
Appointment verified by iSalon Software

Lovely friendly staff who understand the look you want to achieve

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou Jane for your review x

Lovely ladies and great prices!

Laura Martin
8th Oct 2020
Team Member: Kate
5.0
Appointment verified by iSalon Software

Kate spends the time to listen and gives advice to try and achieve exactly what you want.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou Laura for review on your cut and finish by Kate x

Perfect once again!

Rune Murphy
8th Oct 2020
Team Member: Laura
5.0
Appointment verified by iSalon Software

This is the second time I've had my hair done by Laura and I was just as impressed as I was the first time! It's a wonderful atmosphere and the service was great. Lovely cut and style, and exactly what I wanted. I'll be back again in a few weeks no doubt!

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou for a lovely Review on your cut and finish with Laura, we look forward to seeing you again soon x

Very good

Diana Th
7th Oct 2020
Team Member: Kate
5.0
Appointment verified by iSalon Software

Kate is very good. I enjoyed every bit of my appointment. I was not sure booking with a different hairstylist because I had been going to another stylist there. Kate was patient, creative and kind. Most importantly I like the result and definitely going back.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou Diane for your review, we are glad to hear you enjoyed your experience with Kate and your colour service x

Fantastic Balayage!

Hannah Courtney
6th Oct 2020
Team Member: Kate
5.0
Appointment verified by iSalon Software

I cannot fault Kate’s services today. I booked in for a Balayage appointment to change up my current colour. The end result is amazing - naturally blended colour and beautifully styled.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou Hannah for your review on your Balayage with Kate and the natural blend she acheived. We look forward to seeing you in the Salon again soon x

Lovely salon

Katie Coshall
3rd Oct 2020
Team Member: Kate
5.0
Appointment verified by iSalon Software

Lovely salon with friendly staff

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou for review x

Fantastic haircut

Anna Prothero
2nd Oct 2020
Team Member: Laura
5.0
Appointment verified by iSalon Software

Brilliant service. Very professional. Very pleased with the hair cut.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou Anna for your review on your cut and finish experience in the Salon x

Fabulous hairdresser

Claire Sales
2nd Oct 2020
Team Member: Leah
5.0

I have been coming to Leah for 4 years and she is a great hairdresser

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou Claire for review on our semi stylist Leah x

PROFESSIONAL SALON - best in Staines

Amanda L
1st Oct 2020
Team Member: Leah
5.0
Appointment verified by iSalon Software

Leah is a professional, fast working, perfectionist hair stylist who gave me the best full head of highlights I have had in 4 years. With thick hair, Leah worked quickly and was clearly highly skilled In her trade. Really happy with my highlights and my blow dry. Great conversation with Leah, fun visit and though the salon is clearly a tightly ran ship - the atmosphere was lovely and relaxed. All the other customers looked comfortable too. Other stylists were also friendly and professional. ...what a find!!! I’ve been in Staines for 3 years and never knew this place existed. I do now and booked to return in 7 weeks with Leah. I’ve always stuck with hairdressing chains like Headmasters or Rush - after this experience and outcome ——- I’m back to The Salon TW18 ?? thanks Leah!

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou Amanda for spending the time to write such a amazing review on your experience at The Salon TW18. We are very happy to hear you found our Salon and happy with your fullhead foils and Blowdry with Leah x

Fabulous salon!

Sophie Hayward
1st Oct 2020
Team Member: Leah
5.0
Appointment verified by iSalon Software

I’ve been coming here for 18 months now, and initially had Siobhan, who is an amazing hairdresser. Very personable, as well as being extremely knowledgable. I’ve now had Leah for two appointments, and what a great hairdresser she is! As well as being hilarious and easy to talk to, she has done wonders with my hair. Knows exactly what to do when you tell her what your problem areas are. I love this salon, and am so happy I chose to start coming here.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou Sophie your review on your experience at The Salon. Its nice to hear your have enjoyed hair cutting experience with various stylists and have been happy with all of them x

Fabulous!! I wouldn’t go anywhere else

Leeann Marsh
30th Sep 2020
Team Member: Laura
5.0
Appointment verified by iSalon Software

Absolutely fantastic experience, Laura makes me feel like a million dollars.
Salon TW18 has a great vibe and all the girls are super friendly, I wouldn’t go anywhere else ?

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou for Leeann for your review on your experience at The Salon with Stylist Laura x

Definitely would recommend!

Anonymous
29th Sep 2020
Team Member: Laura
5.0

Loved the haircut, very good service too :)

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou for your review x

Amazing service

Teodora Todorova
29th Sep 2020
Team Member: Leah
5.0
Appointment verified by iSalon Software

Leah was great, very professional and friendly. Did a great job as well and I'm really pleased with the results.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou for your review with our Senior stylist and Manager Leah. We are pleased to hear your are happy with your Restyle results x

Thank you for an excellent haircut

Gerhard Leubner
26th Sep 2020
Team Member: Siobhan
5.0
Appointment verified by iSalon Software

Very friendly and experienced staff, great result, thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou Gerhard for your review on your cut/finish experience with Owner Siobhan x

Great experience

Anonymous
19th Sep 2020
5.0

Laura was absolutely amazing! She took time to understand what I wanted and slowly snipped away until I felt it was what I was looking for! Thank you! I seldom walk away feeling content with my hair cuts, and I can definitely say I did so after visiting TW18 ?

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou for writing a review on your experience at The Salon TW18 x

Fab hair salon!

Laura Bryant
19th Sep 2020
5.0
Appointment verified by iSalon Software

As always, had a great experience at TW18 The Salon. Kate is just great, friendly, puts you at ease and gets my hair spot on every time.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Salon TW18

Thankyou Laura for your review on recent experience at The Salon with Stylist Kate.
We look forward to seeing you again soon x