Boilerhouse Hair Salon Ouseburn

Ground Floor Unit 3, Maling Court Union Street, Newcastle upon Tyne, Tyne and Wear, NE2 1BP

About us

When Kim Le-Neveu and Steve Jones opened the doors at Boilerhouse Jesmond way back in 1985, who could’ve predicted that business would be such a success and that hairdressing would very much become the family trade?

Now over 30 years on, after much renovation and expansion at the Jesmond site, and with son Felix and niece Saskia a firm part of the team the time has come to branch out with a brand new Boilerhouse to add to the family!

Felix certainly inherited his parent’s passion for business and hairdressing and has long dreamed of opening a new site for Boilerhouse. Now, alongside cousin Saskia and a small, hand-picked team, this dream has become a reality and the new generation of Boilerhouse has been born.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 20:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 20:00
Saturday 08:00 - 17:00
Sunday Closed

Reviews

4.93
629 verified reviews
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Highly recommend

Angie
19th Feb 2020
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Great vibes in the salon and the staff are all super lovely!! Really happy with my hair, Hope did a great job and it came out exactly how I wanted it so I'll deffs be back x

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your lovely review, see you soon x

Fabulous cut

Pamela Briggs
19th Feb 2020
Team Member: Isaac
5.0
Appointment verified by SaloniQ Software

Charming stylist who was v professional. I was delighted with result

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for your lovely review, see you soon!

Happy hair

Sallyann Maddison
18th Feb 2020
Team Member: Sally
5.0

Sally’s attention to me and my hair is fabulous. Happy customer again.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your lovely review Sallyann, see you soon x

Dermaplaning review

Josephine Rudge
18th Feb 2020
Team Member: Radha
5.0
Appointment verified by SaloniQ Software

Radha was so lovely and my skin feels super smooth and clean!! Thank you!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for trying our new treatments Josie x

Amazing!

Aysha
14th Feb 2020
Team Member: Radha
5.0
Appointment verified by SaloniQ Software

Had the deep cleansing facial, my skin is glowing! Can’t wait to come back and see Radha again.

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Response from Boilerhouse Hair Salon Ouseburn

Great to hear Aysha, thanks for taking the time to review!

Brilliant every time

Lizzie Parkes
14th Feb 2020
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

Brilliant salon and great service. Love my new hair.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks Lizzie, great to hear

Haircut of Dreams!

Amy Sandbatch
11th Feb 2020
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Literally the cut i have been dreaming of, Saskia was lovely and the whole experience was fab! My hair is even better than i could even imagine, will only be getting my hair cut here from now on and will be recommending to everyone! Gorgeous hair wash, amazing cut and the best styling!

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Response from Boilerhouse Hair Salon Ouseburn

What a beautiful review Amy, thanks so much x

Full head of highlights and lowlights

Brogan Kay
8th Feb 2020
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Hello

I had my hair coloured by Hope today. I was really nervous coming to a new salon after just recently moving to Newcastle, but my friend Jenny Atkinson recommended the salon.

Everyone was really welcoming and Hope has done my hair beautifully with a Olaplex treatment in the colour. I’m so happy with it.

This will definitely be my new hair salon from now on!

Thanks again
Brogan

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Response from Boilerhouse Hair Salon Ouseburn

So pleased we could create the hair you hoped for Brogan, see you soon!

Great restyle...

Julie Haw
4th Feb 2020
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Came back to Boilerhouse after a break and decided to try the new Ouseburn branch. Easy online booking, shop with great buzz and character. My stylist was lovely and made sure she understood what i wanted, before doing a thorough, superbly cut style which I am really pleased with! In addition the hairwashing/conditioning treatments were good quality and fragrant, leaving my hair in excellent condition...will be back again soon...

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review Julie, great to see you!

Beauty room experience: Gel nails

Raj Sadhra
1st Feb 2020
5.0
Appointment verified by SaloniQ Software

Just had gel nails applied by the lovely Emma. Greeted by smiley Elle, shown to the waiting area upstairs which is very plush with the stunning Pink velvet sofa.
Beautiful beauty room, made the experience even more special.
Emma was a lovely therapist, did a wonderful job of my gel nail. There was a variety of coloured gels to choose from.
Overall lovely way so spend a Saturday and very happy with my nails. Highly recommend 5*

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your lovely detailed review Raj!

AMAZING

Zoe Errington
1st Feb 2020
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Amazing from start to finish. A number of stylists coloured/cut/ washed and blow dried my hair and every single staff member was fantastic.
Very attentive and there is lovely atmosphere. I’m so happy with my hair. For a long time I have not been able to find the right salon for me. I’m so happy I have found the PERFECT salon.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your lovely review Zoe, see you soon x

Microdermabrasion

ST
1st Feb 2020
5.0
Appointment verified by SaloniQ Software

Radha, did a microdermabrasion for me, a complete Californian style. I enjoyed and found it one of the most relaxing experience whilst having facial ever. I have already booked my second appointment.

It’s super thorough and totally worth the price. You get rid of blackheads and get full cleansing treatment. She gives you shoulder, arms, neck and head massage to relax and then applies hydrating mask after microdermabrasion.

I can’t wait for my next appointment.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your lovely review, see you soon!

New hair do!

Holly Jackson
31st Jan 2020
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Hi, great overall experience - (detailed consultation re the cut and colour, coffee and biscuit, chat with Hope and Felix and good to see Kim and Steve), Really like the subtle low lights for winter and option of going back lighter if I want to
An offer for discount on cut/colour in March will be appreciated :).
£90 still feels a lot on a Friday, when this 40% off for Fizz Friday and is a discounted day!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for your review Holly. We do think we run a fair variety of offers which many people can benefit from and we aim to keep our prices in line with other premium salons in the area. As all our staff are in-house trained we believe our stylists are worth it :) x

Balayage

Ellie
30th Jan 2020
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Hope did an amazing job with my hair today. I wasn’t sure how to get the desired look I wanted but she gave me options and was so professional throughout. The results were amazing and exactly what I wanted. She’s saved my dreadful hair and turned it into something amazing. I can’t thank her enough!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your lovely review, see you soon x

Treatment cut and blow dry

Samantha Lourens
29th Jan 2020
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

Everything was great! Service was really nice and my cut and blow dry is amazing! Never had such a nice blow dry. The stylist really understood what I wanted and my hair feels amazing! Will definitely come back soon!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your lovely review, hope to see you soon x

Lovely Hair Cut

Alison Ghahari
29th Jan 2020
Team Member: Isaac
5.0
Appointment verified by SaloniQ Software

Had a lovely haircut with Isaac this morning. Thank you.

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Response from Boilerhouse Hair Salon Ouseburn

Very welcome Alison, great to see you

Love love love

Sarah Rose
26th Jan 2020
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

I love going for my hair done my colour is fab the treatment has made a huge difference and I love how it’s been styled
Fantastic service and lovely ? staff as always

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Sarah, great seeing you x

Amazing

Helen Johnson
25th Jan 2020
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

The best haircut and treatment I have ever had. Such a nice salon really friendly staff and so helpful to help you achieve the hair you want with great product and styling recommendations. My favourite salon and also amazing gel nails and other treatments available all under one roof x

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your lovely review, see you soon x

Super

Julia Roxborough
21st Jan 2020
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

Very relaxed atmosphere, great haircut and a lovely coffee.?

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Response from Boilerhouse Hair Salon Ouseburn

Great feedback, thanks Julia!

A treat!

Trish Wilkinson
18th Jan 2020
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Another lovely visit today for fabulous personalised treatment. It's great to find a talented hair stylist who listens and remembers the tiniest details from one visit to the next. I have full confidence in Hope and love the end results of her work every time.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for your lovely review Trish! See you next time

Hair

Kathleen Macknight
10th Jan 2020
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Saskia is a very good stylist and a lovely friendly person. She listens to what you want, makes good suggestions, and you will be pleased with the end result.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for your lovely review Kathleen, great to see you again

Perfect

Stéphanie Ribeiro
4th Jan 2020
Team Member: Felix
5.0

Fantastic atmosphere and very professional.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for your review, hope to see you again soon

Hair colour

Anonymous
1st Jan 2020
Team Member: Saskia
5.0

Great

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Response from Boilerhouse Hair Salon Ouseburn

Thank you

10/10

Robyn Spoors
30th Dec 2019
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Probably the most relaxing haircut I've ever had. Saskia was lovely.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for your lovely review Robyn!

Brilliant as always!

Vanessa Stephenson
19th Dec 2019
Team Member: Isaac
5.0
Appointment verified by SaloniQ Software

The girls love the boilerhouse. Not sure if it’s the great haircuts or the marshmallows on the hot chocolate!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks Vanessa! The hot choc is definitely a bonus!!

Gents cut

Cameron Tait
18th Dec 2019
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

Great service and warm atmosphere

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for the review Cameron

Cut & Finish

Megan Lamb
18th Dec 2019
Team Member: Isaac
5.0
Appointment verified by SaloniQ Software

Amazing as always, wish I could go everyday!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for your review Megan

Nails

Lyanne Fellows
18th Dec 2019
Team Member: Artemis
5.0
Appointment verified by SaloniQ Software

Love my Christmas nails. Very thorough and always great.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for your review Lyanne

Christmas hair

Jenifer Swanston
13th Dec 2019
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Looked after wonderfully even when late for appointment

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for being understanding Jenifer and for your review today. Have a lovely Christmas

Nicole was great

Indira Earl
11th Dec 2019
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

Nicole helped me chose my colour to take away the brassy colour of my hair. She did a great job. Thank you x

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for the lovely review Indira

Great hair and nail services

Barbara Dukic
6th Dec 2019
5.0

Great salon.
Amazing service and staff.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for the lovely review Barbara ?

Nails

Anonymous
30th Nov 2019
5.0

Top class service as usual! Coffee immediately on arrival. Excellent, and I love my nails!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for your lovely review!

Very good as usual

Kate Gunusen
30th Nov 2019
Team Member: Artemis
5.0
Appointment verified by SaloniQ Software

Very good proffesional manicure as usual

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for your review Kate

Razor haircut

Lauren Bowden
30th Nov 2019
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Brilliant service and lovely atmosphere. Everyone is friendly and welcoming, they make you feel very comfortable! Saskia gave me the best haircut I’ve ever had - she has brilliant expertise. She has created a quirky and unique look for me. Love it. Will 1000% be going back.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your lovely review Lauren! It was a pleasure to have you in the salon and we look forward to seeing you again soon

Cut & Colour

Alison
29th Nov 2019
4.0
Appointment verified by SaloniQ Software

A little dissapointed with appointment today. Firstly had to wait almost 1 hour for my appointment to get underway due to a previous late customers arrival earlier in the day. Although apologies were made when my appointment got underway it was very disjointed due to my hairdresser having to attend to other clients. Was promised a free conditioning treatment for my inconvenience which unfortunately didn’t take place either.

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Response from Boilerhouse Hair Salon Ouseburn

Hi Alison, we're so sorry to hear you were disappointed today. As your surname nor team member you saw is displayed could you please email us directly and we will add a note to your account to ensure you receive a complimentary treatment when you next visit. Kind regards, Boilerhouse Ouseburn

Very happy

Cheryl Rowe
29th Nov 2019
5.0
Appointment verified by SaloniQ Software

Thanks a lot , brilliant hairdo and lovely hairdresser. I’ve had a bit of a bad year health wise and this has made me feel a lot better.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for the lovely review Cheryl, pleased to have given you a little lift

Three happy women = One Happy Hubby

Sands Dobson
28th Nov 2019
5.0
Appointment verified by SaloniQ Software

There are only a few times in a mans life that make him happy, all if them involve make up or Hair done for the women in his life. One if my Daughters actually bounced across the salon toward me exclaiming how happy she was. A huge hug ensued and all was good.
Three haircuts, three styles and a hair colour for my Wife and two daughters have cheered them all up ready for Christmas. Thank you for great service , accommodating appointments and proseco for the wife. Top service

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for the lovely review! We were more than happy to help.

Very enjoyable

Josephine
27th Nov 2019
Team Member: Artemis
5.0

Lovely service and atmosphere. Thanks for the nail art!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for your review, hope to see you soon :)

Fabulous hair salon

Chloe McGrugan
27th Nov 2019
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Got a full head of highlights, toner and style. Absolutely delighted with the finished result.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for the review Chloe, lovely to see you again

Sally is the best

Anonymous
27th Nov 2019
5.0

Great cut! Always great cuts at this place!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for your review :)

Student cut and finish

Nell Constantinides
26th Nov 2019
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

Such a lovely experience for my first time at the Boilerhouse in Ouseburn. Gorgeous staff, products and most importantly haircut! It is extremely good value for students - absolute bargain. I will definitely continue to go here for future hair cuts.

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Response from Boilerhouse Hair Salon Ouseburn

Thank you Nell, we loved reading your review and so pleased you enjoyed your first visit!

Student cut and finish

Nell Constantinides
26th Nov 2019
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

Had a really lovely first time experience at the Boilerhouse in Ouseburn. Such gorgeous staff, products and most importantly haircut! Especially for students it’s such fantastic value - an absolute bargain. I will definitely continue to get my hair cut here.

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Response from Boilerhouse Hair Salon Ouseburn

Thank you Nell, we loved reading your review and so pleased you enjoyed your first visit!

Foils

Susanna Podbury
26th Nov 2019
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

I think njoyed my time having my foils done and I’m pleased with the lovely result. I feel Nicole really listened to what I was wanting to achieve and did just what I wanted. Thank you!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for your lovely review Susanna, we'll pass your kind words on to Nicole

Excellent experience

Paolo Fortis
24th Nov 2019
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

Booked on the same day, was very well attended and had an excellent cut. I’ll come back!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for your kind words Paolo

Kebelo

Joanne Allott
22nd Nov 2019
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Fab service. Kebelo transformed frizzy hair. Thanks

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Response from Boilerhouse Hair Salon Ouseburn

Thanks Jo, lovely to see you as always x

The 'MUST-VISIT' Beauty salon in Newcastle

Dara (Lithuania)
20th Nov 2019
Team Member: Artemis
5.0

Hello!
Today I went to do the manicure (Jessica gel nails). Honestly, I have been to many places in Newcastle and no one has done my nails so perfect! Artemis was very nice to me and helpful in choosing the color (as it is usually difficult to stick to one). The location, atmosphere, interior design, service (coffee was also very good) - everything is at the highest level! I would definitely recommend this place!

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Response from Boilerhouse Hair Salon Ouseburn

Thank you so much for your lovely review Dara. Hope to see you again!

Great advice!

Alice Birchall
20th Nov 2019
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Lovely service and great advice from hope she made my vision become a reality and I love the outcome!

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Response from Boilerhouse Hair Salon Ouseburn

Fab words Alice, glad Hope could help you achieve your goal!

Balayage with Hope

Katie Roberts
13th Nov 2019
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Absolutely amazing experience! The salon is beautiful and has such a cool vibe. Hope was so lovely and did exactly what I asked for and I love the result! She made sure I was comfortable and happy with everything and offered me drinks through out. It is more than I would usually spend on my hair but will definitely be returning and would 100% recommend to everyone. Perfect service and the staff are all amazing. Thank you guys ?

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for your really lovley review Katie. We hope to see you again soon x

Short hairstyle

Sara Temple
13th Nov 2019
Team Member: Isaac
5.0
Appointment verified by SaloniQ Software

Very friendly staff! Knew exactly what I wanted

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for your review Sara!

Really good!!

Abigail Roberts
13th Nov 2019
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

Really like the end result, lovely salon Felix was great to chat to

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for your kind words Abigail, lovely to have you