Boilerhouse Hair Salon Ouseburn

Ground Floor Unit 3, Maling Court Union Street, Newcastle upon Tyne, Tyne and Wear, NE2 1BP

About us

When Kim Le-Neveu and Steve Jones opened the doors at Boilerhouse Jesmond way back in 1985, who could’ve predicted that business would be such a success and that hairdressing would very much become the family trade?

Now over 30 years on, after much renovation and expansion at the Jesmond site, and with son Felix and niece Saskia a firm part of the team the time has come to branch out with a brand new Boilerhouse to add to the family!

Felix certainly inherited his parent’s passion for business and hairdressing and has long dreamed of opening a new site for Boilerhouse. Now, alongside cousin Saskia and a small, hand-picked team, this dream has become a reality and the new generation of Boilerhouse has been born.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 20:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 20:00
Saturday 08:00 - 17:00
Sunday Closed

Reviews

4.93
629 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

New client

Emily Stokoe
6th Nov 2022
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Hope was amazing from start to finish, she listened to everything I said and advised me with a solution to suit my goals! My hair feels so smooth and healthy and I look forward to my next appointment with Hope.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Boiler house

Anonymous
3rd Nov 2022
5.0

It’s a pleasure every appointment, warm and friendly atmosphere recommend it.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Lovely colour

Katie Marshall
27th Oct 2022
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

So pleased with my colour- exactly what I was after,.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Great first visit

Anonymous
25th Oct 2022
Team Member: Saskia
5.0

Love my hair cut and colour

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Soooooo relaxing

Sarah Wilson
22nd Oct 2022
5.0
Appointment verified by SaloniQ Software

Just such a relaxing experience. Eleanor massaged my head to perfection and then a fantastic haircut from Hope. Staff all lovely and friendly with a ready smile. Just great.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Feeling amazing

Deborah Henderson
19th Oct 2022
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Always feel amazing after my visit to the salon. Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Great cut again

Judi Steen
14th Oct 2022
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

Great service as always. Very happy that I've found Boilerhouse with talented knowledgable staff and always a warm welcome

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Always a good experience

Susan Graham
10th Oct 2022
Team Member: Zahra
5.0

Excellent as ever

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Amazing thanks

Julia Toni
8th Oct 2022
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

Love my new haircut & colour! I’ve gone from feeling drab to feeling glam!! Thanks so much!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Colour and blow dry

Kathryn Hirst
1st Oct 2022
Team Member: Hope
4.0
Appointment verified by SaloniQ Software

I had previously had my hair coloured by Hope a number of months ago and once before by Felix. My hair is thinning due to age and grows slowly. I have started to lose pigment in my hair and wanted to go a chocolate brown. The hair colour after treatment is auburn and does not suit me and am disappointed.
Paying £80 for a colour treatment I expect the stylist to finish the blow dry but my appointment was given to a junior stylist. Not happy with that. Lovely coffee though. Hope is lovely and this is no way a personal criticism, easy to talk to and friendly and warm. Just not happy with my hair.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks for your review. We're really sorry weren't able to fully meet your specifications this time but we appreciate your positive comments and will work to address other issues

Lovely Experience

Mariana McNee
28th Sep 2022
Team Member: Elle
5.0
Appointment verified by SaloniQ Software

Elle was really lovely and made me feel comfortable despite me being hesitant to cut my hair she made my hair look amazing and made myself feel really good too. Would definitely be coming back here for my haircut/styling needs.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Amazing!!

Niamh Flynn
27th Sep 2022
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

First time going to this salon and Saskia cut my hair perfectly, really recommend. I wanted a shaggy style cut and it’s perfect.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Amazing experience from start to finish!

Thalia Mallerman
24th Sep 2022
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Wonderful, Hope asked all the right questions to make sure we achieved the result I was wishing for. The result is perfect and I can’t wait to come back for my toner and cut in a few months. Everyone was so kind and hospitable which made the experience so enjoyable. Thank you so much, see you soon!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Great haircut!

Polly Okeden
24th Sep 2022
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Had really long hair but needed a change. I love my new long bob, the cut and finish was done really well- and great guidance throughout because I didn’t really know what to ask for! Will be coming back.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Hope

Tracey Gernett
22nd Sep 2022
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Love my hair love the salon and hope is so professional and listened to what I wanted
Thank you hope see you in December x

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

In love with my haircut!

Anelia Sheytanova
19th Sep 2022
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

This was the first time I was visiting the salon and needed a haircut to improve the shape of my hair but not reducing the length. Hope was amazing and listened to what look I was trying to achieve. Even though I was her last client of the day, Hope carefully cut and styled my hair perfectly and exactly how I wanted it to look! I'm so happy with my hair and feel great. I will definitely be back in the trusted hands of Hope.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

In love with my haircut!

Anelia Sheytanova
19th Sep 2022
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

This was the first time I was visiting the salon and needed a haircut to improve the shape of my hair but not reducing the length. Hope was amazing and listened to what look I was trying to achieve. Even though I was her last client of the day, Hope carefully cut and styled my hair perfectly and exactly how I wanted it to look! I'm so happy with my hair and feel great. I will definitely be back in the trusted hands of Hope.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Highlights cut & style

Kim Pennock
15th Sep 2022
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

As always a friendly and professional service.. I like that the through the whole process you have the same stylist from start to finish. Never disappointed.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Excellent cut

Gabriella Mcgrogan
15th Sep 2022
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

I went in for a significant amount cut off my hair today and Hope did a brilliant job!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Amazing experience

Anonymous
13th Sep 2022
5.0

Such a great experience from start to finish. I felt like she really listened to what I wanted but was realistic about how to get there and what would work for my hair, such a lovely appointment will definitely be coming back!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Excellent

Lenia Margariti
9th Sep 2022
5.0
Appointment verified by SaloniQ Software

I don't know the stylist's name, but she definitely picked up very well what I wanted & the result looked really good! Will definitely visit again! Many Thanks!!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Spot on

David Tomson
8th Sep 2022
Team Member: Felix
4.5
Appointment verified by SaloniQ Software

All good. Felix is charming, good memory, and great cutting skills, despite spending most of this year attending weddings!!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Perfect every time

Jessica Gates
8th Sep 2022
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Every time I have been to Boilerhouse it’s been fantastic. It’s always so welcoming and relaxing. Hope is so lovely and I really trust her opinion with what’s best for my hair. After some postpartum hair loss it’s been a real treat to get a conditioning treatment and haircut recently.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Great salon visit

Anne Robinson
7th Sep 2022
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

Nicole was fab. She listened to me, what I wanted in terms of colour and style, how my hair is, how I like it to look, problems I have. She showed me the best way to deal with an unruly fringe when drying my hair.
She was so friendly, as were the staff there. I wouldn’t hesitate to recommend Nicole and the salon. On the pricey side but you get what you pay for, I think. Thanks.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Fabulous shaggy haircut

Rae Fenton
3rd Sep 2022
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Fantastic haircut with a very experienced stylist.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Perfect

Kate Paolozzi
2nd Sep 2022
Team Member: Elle
5.0
Appointment verified by SaloniQ Software

Absolutely love my hair! Thank you so much! X

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Ten out of ten

Christina Wisbach
1st Sep 2022
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

Great haircut as always

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Worth travelling for

Susan Graham
30th Aug 2022
Team Member: Zahra
5.0
Appointment verified by SaloniQ Software

What a friendly welcome! VIP treatment all the way. Zahra is absolutely brilliant, patient, kind and skilled I had to travel from York to visit Boilerhouse, but well worth the journey. I’ll be back!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Great place

Sarah Wilson
26th Aug 2022
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Saskia patient and listens to my daughter about her hair. She quite shy but loves coming to have her hair cut here. Saskia Cuts it beautifully

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Brown

Sue
26th Aug 2022
Team Member: Saskia
5.0

Saskia cut my hair very well. I’m pleased with how it looks. Saskia makes me feel very comfortable and It’s alwaya a relaxing experience coming to the salon.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Face framing brows

Kirsty Setz-Clarke
25th Aug 2022
Team Member: Leanne
5.0
Appointment verified by SaloniQ Software

I’ve only been coming to Leanne a short time but my brows have never looked so good. A perfect shape and tint which she replicates perfectly each time I visit.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Fab, colour, cut and style!

Lisa
23rd Aug 2022
Team Member: Nicole
5.0

Beautiful colour, amazing styling and cut by Nicole. Exceptional care and attention is taken to create a style that works very well for me. Fantastic service with a lovely caring atmosphere. Thanks!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Always a good experience

Jenny Purrett
21st Aug 2022
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

I travel miles to get my hair cut by Saskia. I always want something a bit different to the previous time and she listens well and properly discusses the options to make sure we know what we’ve both got in mind. I trust her and she cuts and styles my hair in a way that makes me feel great, not just when I leave but for weeks, even months after…. I highly recommend Saskia and the salon staff and surroundings..

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Not what I expected

Elizabeth Black
16th Aug 2022
2.5
Appointment verified by SaloniQ Software

Didn’t quite get the cut, style, or colour I wanted. Just very unfortunate expensive fix for me. Pretty upset about it.

Service
Value
Result
Cleanliness
Atmosphere

Loved it

Jorja Malton
10th Aug 2022
Team Member: Hope
5.0

Stunning results couldn’t be happier

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks Jorja

Summer ready feet

Peta
9th Aug 2022
Team Member: Leanne
5.0

A lovely luxury experience. Gleaming feet and nails ready for summer now.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks Peta!

Great experience

Newsha Kavosh
6th Aug 2022
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

I’ve had a cut and dye with Hope and she always does a brilliant job with my hair. All the staff are friendly and the whole experience is lovely. Very happy.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks very much!

Thank you!

Joanne Farrier
5th Aug 2022
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Saskia helped me like my hair again, she’s a very talented hair stylist.

A fabulous cut that suits and works with my hair type. ❤️

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Joanne!

Best hairdresser in Newcastle

Ashleigh Mcd
4th Aug 2022
Team Member: Nicole
5.0

I love my hair, Nicole did a brilliant job and checked with me throughout styling. It is refreshing to have a stylist do just what you ask for.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Ashleigh!

Brilliant

Shiela Sami
2nd Aug 2022
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

As always excellent cut and great atmosphere fabulous work

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks Shiela

The best ever

Vanessa Syarova
29th Jul 2022
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Absolutely impeccable work by Saskia her skills are just out of this world, thank you so much!!!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thank you so much for your lovely review!

Always exceed the expectations

Honorata Nitychoruk
29th Jul 2022
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

I have been going back to Hope for my balayage and cut for over 6 years now. Although I have naturally dark hair she achieved a bright blond colour whilst keeping my hair in top condition. I get complemented on my hair regularly and always feel like I got more than I asked for. She’s an absolute professional in what she does, always makes you feel taken care of and listens carefully to what the customer expects. The salon itself is modern, clean and is a luxury place to relax. I used to be apprehensive in the past when I was getting my hair done and now it it is a relaxing day.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your lovely and in depth review ?

New hair day

Kerry Little
27th Jul 2022
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Great service every time. Always leave happy.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks Kerry!

A Class Service

Rachel Sabiston
22nd Jul 2022
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

I've only been a handful of times but I'm definitely going to be a repeat customer. Saskia is so great at understanding what I've asked for and making it a reality. Ive already recommended her to friends and will continue to do so. Best hair cut I've ever had. I didn't catch the girl who styled my hair today too but she was great also.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Rachel, it's always a pleasure having you visit!

Lovely haircut from Elle!

Rachel Corcoran
22nd Jul 2022
Team Member: Elle
5.0
Appointment verified by SaloniQ Software

Exactly what I wanted, really happy with how my hair looks and feels :)

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thank you so much Rachel

Beautiful nails

Barbara Berg
21st Jul 2022
Team Member: Leanne
5.0

I so enjoyed my visit back to Ouseburn! All staff were very friendly , coffee arrived in 2 mins, Leanne was lovely in her fab beauty room . A perfect visit , and my nails are perfect !!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Barbara. Lovely to have you back!

Feeling fabulous

Holly Cape
16th Jul 2022
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

Fantastic haircut, from an amazing stylist Nicole. Brilliant salan, so relaxing and stylish. Definitely the best salon in the North East, possibly the world

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks very much Holly!

Cut & Blowdry

Claire Dishman
13th Jul 2022
Team Member: Nicole
5.0

Love my haircut, will definitely be back.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Claire!

Fabulous

Kath Frazer
9th Jul 2022
Team Member: Elle
5.0
Appointment verified by SaloniQ Software

Thank you Elle for a lovely experience. Both skilled and good company. I was thrilled with the result

Service
Value
Result
Cleanliness
Atmosphere

Great stylist!!

Anonymous
8th Jul 2022
5.0

really lovely and good price for the talent! thanks

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks very much!