Boilerhouse Hair Salon Ouseburn

Ground Floor Unit 3, Maling Court Union Street, Newcastle upon Tyne, Tyne and Wear, NE2 1BP

About us

When Kim Le-Neveu and Steve Jones opened the doors at Boilerhouse Jesmond way back in 1985, who could’ve predicted that business would be such a success and that hairdressing would very much become the family trade?

Now over 30 years on, after much renovation and expansion at the Jesmond site, and with son Felix and niece Saskia a firm part of the team the time has come to branch out with a brand new Boilerhouse to add to the family!

Felix certainly inherited his parent’s passion for business and hairdressing and has long dreamed of opening a new site for Boilerhouse. Now, alongside cousin Saskia and a small, hand-picked team, this dream has become a reality and the new generation of Boilerhouse has been born.

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Opening hours

Monday Closed
Tuesday 09:30 - 20:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 20:00
Saturday 08:00 - 17:00
Sunday Closed

Reviews

4.93
629 verified reviews
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Value
Result
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Shortest fringr

Pat Garrett
8th Jul 2022
Team Member: Elle
5.0
Appointment verified by SaloniQ Software

It was great fun thsnkyiu

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Response from Boilerhouse Hair Salon Ouseburn

Thanks pat!

Great layered cut for long hair

Ilket
4th Jul 2022
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

I have been looking for a hairdresser/designer who would agree to give my long hair some serious layers (also referred as a ‘shag cut’). With the fear of turning my hair into a mullet all the hairdressers I spoke to earlier said ‘no’ (‘we can only give you one layer’) until I saw Saskia’s layered cuts on Instagram. I have my dream hair thanks to her now. She has the imagination and courage to experiment with long hair. I wouldn’t let any other hairdresser to touch my hair now!

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Response from Boilerhouse Hair Salon Ouseburn

Thank you so much for your lovely review, it's great to have you as a client!

First time going and will definitely be back!

Hayley Brown
3rd Jul 2022
Team Member: Elle
5.0
Appointment verified by SaloniQ Software

Friendly staff, great value for money and more happy with the result! Will definitely be back :)

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Response from Boilerhouse Hair Salon Ouseburn

Thanks very much Hayley!

Cut and blow dry

Anonymous
24th Jun 2022
Team Member: Felix
5.0

I come here because I get a good cut and the staff are friendly. This time I wanted to go a little shorter and Felix ran through a couple of options that were suitable for my hair type. I took the option to have a soft wave (as my hair is straight) And I loved the result.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much!

Hair cut

Rita Copas
23rd Jun 2022
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

Felix is a fantastic hairdresser. Delighted with my trendy hair style.

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Response from Boilerhouse Hair Salon Ouseburn

Thank you Rita!

Amazing!

Toby
23rd Jun 2022
Team Member: Elle
5.0
Appointment verified by SaloniQ Software

I think Boilerhouse is going to become my new go-to! The quality of the service was great and I was really happy with my hair and nails. Thank you!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Toby!

Fab Mullet

Sophie Kirkup
22nd Jun 2022
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Absolutely love it xx

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Sophie!

Boiler house ouseburn review

Sarah Southern
15th Jun 2022
Team Member: Hope
5.0

Hope did an absolutely excellent job. Very lovely manner with customers and clearly a very skilled stylist. Delighted with the result!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks very much Sarah

Always happy

Niamh Gilday
15th Jun 2022
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Always happy when I have had a visit to see Hope.
Never left not liking my hair.

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Response from Boilerhouse Hair Salon Ouseburn

Thank you Niamh!

Recommend this place to Students

Mekhla Rai
12th Jun 2022
5.0
Appointment verified by SaloniQ Software

I’ve been here twice and I always recommend this place to my uni mates!! I asked for a face framing hair cut with face framing highlights and my hair dresser did exactly that, plus all together with olaplex treatment in total was £131 with the 30% student discount (great price). To add as well I’ve got dark brown hair and my hair went light just after one round.
Would definitely recommend this place to students! The staff are really friendly as well.

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Response from Boilerhouse Hair Salon Ouseburn

Thank you very much!

Best haircut yet

Anonymous
10th Jun 2022
5.0

Super happy with my haircut!! Elle really listened to what I wanted and cut it perfectly. Lovely and chatty and all round good experience!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much!

Fabulous!

Helen Odonnell
10th Jun 2022
Team Member: Elle
5.0
Appointment verified by SaloniQ Software

I absolutely love my hair! Elle was so friendly and offered advice on the kind of style I was going for.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for the review Helen

Top cat hair cut

Sky Hawkins
9th Jun 2022
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

Felix is a absolute professional- gives a great consultation , really listens with the best ‘ hairside ‘ manor . All the staff are so friendly and welcoming . It’s a fantastic quirky place with personality . I left buzzing with the hair cut I asked for

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Response from Boilerhouse Hair Salon Ouseburn

Thanks very much Sky

Bloody amazing!

Leah Scott
8th Jun 2022
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

Nicole has transformed my hair today. I’m so thrilled! Lovely salon, lovely staff ❤️

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Response from Boilerhouse Hair Salon Ouseburn

Thank you so much Leah!

Amazing!

Rachael Bell
31st May 2022
5.0

Cannot fault The Boilerhouse!
Had some really poor experiences with hairdressers in the past but always leave the Boilerhouse looking and feeling amazing. Always feel really listened to by the stylists and leave with my hair looking exactly the way I imagined it (or even better!)

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for the lovely review Rachael

Thanks

Anonymous
31st May 2022
Team Member: Felix
5.0

Fabulous. Flexible re appointment times. Good atmosphere and great cut

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Response from Boilerhouse Hair Salon Ouseburn

Thanks very much

Hope Hair Review

Holly Jackson
28th May 2022
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

I've always found Hope to be a versatile, detail orientated experienced Stylist and Colourist. I've gone from blonde to light brown to balayage and straight hair to waves or curls and a middle, side and far side parting and she always listens, consults and does my hair beautifully.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks very much Holly

Amazing

Kaitlyn Jones
24th May 2022
Team Member: Elle
5.0
Appointment verified by SaloniQ Software

Did an absolutly amazing job on my hair and Elle was extremely friendly and lovely.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your lovely review!

Haircut and balyage

Sarah Scales
19th May 2022
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Wonderful haircut and relaxing atmosphere. Great advice too on longer term management.

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Response from Boilerhouse Hair Salon Ouseburn

Thank you Sarah

Amazing service

Sophie Graham
12th May 2022
Team Member: Leanne
5.0
Appointment verified by SaloniQ Software

Very professional lovely girl will be returning

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Response from Boilerhouse Hair Salon Ouseburn

Thank you!

Exceptional customer service?

Lisa Newell
10th May 2022
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

Outstanding service with very bespoke advice. Hair cut, colour and style is exceptional. Very happy!

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Response from Boilerhouse Hair Salon Ouseburn

Thank you so much Lisa!

Great cut

Charlotte Elliott
10th May 2022
Team Member: Elle
5.0
Appointment verified by SaloniQ Software

Had a lovely cut n style from Elle today, lush stylish, so happy with my hair. Will be coming back

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Response from Boilerhouse Hair Salon Ouseburn

Thanks Charlotte!

Hair cut review

Anonymous
6th May 2022
4.5

A stunning rejuvenating experience with Saskia and Elle, creating stylish hair out of my African mop!! Thanks again for your calm creative talents

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Response from Boilerhouse Hair Salon Ouseburn

Thanks very much!

Best experience

Annie Jo
6th May 2022
Team Member: Elle
5.0
Appointment verified by SaloniQ Software

Loved Elle! She’s so nice to talk to and just understood what I was trying to explain. Amazing service.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much!

Haircut

Julia Roxborough
3rd May 2022
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

Always a good haircut.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks julia

Happy hair

Steph
29th Apr 2022
Team Member: Zahra
5.0

Zahra is excellent. Delighted with my hair and feel very comfortable with her. She totally gets when you are up for a chat or just want to chill. Spot on.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Steph

5 stars!!

Alex Morley
28th Apr 2022
Team Member: Elle
5.0
Appointment verified by SaloniQ Software

Had the most wonderful experince today with my hair highlighted by lovely Elle. Love the result. A massive thank you !!!!!

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Response from Boilerhouse Hair Salon Ouseburn

Thank you Alex!

Gel nails

Emma Mitchell
28th Apr 2022
Team Member: Leanne
5.0
Appointment verified by SaloniQ Software

Fantastic as always. Love my new nails ? Lovely friendly staff highly recommend.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks Emma ?

Amazing

Sorrell Kennedy
28th Apr 2022
Team Member: Elle
5.0

As soon as I walked into the salon all the staff were welcoming and chatty, very attentive getting coffee whenever we ran out. Had my hair done by Elle, she listen to exactly what I wanted and got it spot on. Very pleased with the outcome and will be returning

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Sorrell

Exactly what I asked for, and quick!

Anonymous
23rd Apr 2022
5.0

I have a lot of hair but appreciate how quickly and high quality my hair cut and style was. I’m very happy with the result

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Response from Boilerhouse Hair Salon Ouseburn

Thank you!

Semi permanent Colour

Eileen Davidson
22nd Apr 2022
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

A very helpful consultation about colour
Well chosen and applied.

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Response from Boilerhouse Hair Salon Ouseburn

Thank you Eileen

Great experience

Mish Robson
21st Apr 2022
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

This was my first time at this salon. It was so easy to book, easy to find and park. Nicole was lovely and got exactly what I wanted and my hair looks.really great! The price was pretty comparable too so really happy!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks very much Mish!

Total transformation

Anonymous
20th Apr 2022
Team Member: Saskia
5.0

A lovely experience, from setting foot in the door to leaving a short while later. Staff all helpful and very friendly

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review!

Cut and Finish

Fran Crosby
20th Apr 2022
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Saskia was very friendly and professional and the results were lovely!

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Response from Boilerhouse Hair Salon Ouseburn

Thank you so much Fran!

Excellent as always

Lindsay Hudson
14th Apr 2022
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

Felix never fails to give me an excellent haircut. He has a really relaxed and easy going manner which makes the experience a real joy. I cannot recommend him and his salon more highly.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Lindsay!

Exactly what I wanted but better!

Suzannah Mitchell
13th Apr 2022
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

I came to boiler house after being recommended by my friend and travelled from Manchester to go. Hope knew exactly what I meant by my difficult description and has done what I wanted and then some. So pleased with how it turned out and will defo be back to the salon when it needs re done! Worth the journey 100%. Thank you Hope!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks ever so much Suzannah!

Fab ideas

Val Steavenson
8th Apr 2022
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Saskia had many ideas for slightly changing my style and clearly weighed up her ideas carefully . Always cheerful and a great time was had as always

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Val, always a pleasure to have you

Balayage, cut, style

Esme Stephenson
31st Mar 2022
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Hope did an amazing job as per! She understands exactly what colour/style I want to achieve and I’m always happy with the result.

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Response from Boilerhouse Hair Salon Ouseburn

Thank you so much Esme

Review

Flora
30th Mar 2022
5.0

10/10!

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Response from Boilerhouse Hair Salon Ouseburn

Thank you Flora!

Amazing experience as always!

Leila White
26th Mar 2022
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Absolutely love my haircut with Hope, every single time she nails it! Thank you so much!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks very much Leila!

Beautiful balayage ?

Laura Holmqvist
26th Mar 2022
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

I’ve wanted beautiful natural balayage for about a year now and been disappointed with other salons version but Hope knew exactly what I wanted and achieved it first time. Can’t thank her enough!

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Response from Boilerhouse Hair Salon Ouseburn

Thank you so much for your lovely review Laura

Always amazing

Susan
25th Mar 2022
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Saskia you save my hair every time. I’m not a frequent customer, but you are amazing from the moment I plonk myself down, to the spring in my step as I leave. This gal is skilful. Sheer genius.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your lovely review Susan, it's always a pleasure!

The most lovely e

Jenna Green
24th Mar 2022
Team Member: Elle
5.0
Appointment verified by SaloniQ Software

I had the loveliest experience getting my hair done by Elle and absolutely love the result. She’s kind, funny and clearly very talented. I have curly hair and have been put off getting my hair done for years after having negative experiences at other salons. Elle and the rest of the Boilerhouse team made me feel so welcome, relaxed and we’re nothing but positive about my different hair type. I don’t live in Newcastle anymore but will definitely be making plans to travel back to have my hair done by Elle again. Couldn’t be happier. Thank you all so much x

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Response from Boilerhouse Hair Salon Ouseburn

Thank you so much for your lovely feedback Jenna!

Full head foils

Emily
24th Mar 2022
Team Member: Nicole
5.0

This was my first time in the salon and Nicole was fab and listened to exactly what I wanted Thankyou so much!

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Response from Boilerhouse Hair Salon Ouseburn

Thank you Emily!

Recent visit

Katie Partridge
23rd Mar 2022
4.5

Happiest I’ve been with a haircut in a long time. Lovely salon and nice and quick. Defo will be back.

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Response from Boilerhouse Hair Salon Ouseburn

Hi Katie, thanks for your review and feedback. We're pleased to hear you're happy with your hair! For future reference 30% discount is with selected stylists. Our top stylists charge £50 for a cut and finish and offer 20% discount x

Fab first time back in a salon in years! ?

Chloe Stephenson
19th Mar 2022
Team Member: Elle
5.0
Appointment verified by SaloniQ Software

Elle is lovely and welcoming, and achieved exactly what I wanted even though I didn’t give her much to work with!! Will definitely be back ☺️

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Response from Boilerhouse Hair Salon Ouseburn

Thank you so much Chloe!

Half head highlights and style

Aimee Lambert
16th Mar 2022
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

I absolutely love my hair, the colour and style is just what I wanted and my hair still feels really healthy, thank you!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Aimee!

Saski is Wonderful

Charlotte Webb
15th Mar 2022
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

I came to Saskia after a major hair disaster at another salon. She is so kind and so understanding. She really put my mind at ease. The staff are all lovely and I got a gorgeous head massage to! Il definitely keep coming back! Xx

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Response from Boilerhouse Hair Salon Ouseburn

Thank you so much Charlotte!

Shaggy Haircut

Phoebe Ions
14th Mar 2022
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Honestly blown away by Saskia, she knew exactly what I wanted and absolutely love my new haircut! 5 stars!!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Phoebe!

Great experience, fantastic haircut

Anonymous
11th Mar 2022
Team Member: Hope
5.0

Went for my first hairdresser visit in 3 years and couldn't have had a lovelier stylist! Hope did a fabulous job on my hair and so pleased with the result, made me feel so comfortable ? Thankyou!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much ?