Boilerhouse Hair Salon Ouseburn

Ground Floor Unit 3, Maling Court Union Street, Newcastle upon Tyne, Tyne and Wear, NE2 1BP

About us

When Kim Le-Neveu and Steve Jones opened the doors at Boilerhouse Jesmond way back in 1985, who could’ve predicted that business would be such a success and that hairdressing would very much become the family trade?

Now over 30 years on, after much renovation and expansion at the Jesmond site, and with son Felix and niece Saskia a firm part of the team the time has come to branch out with a brand new Boilerhouse to add to the family!

Felix certainly inherited his parent’s passion for business and hairdressing and has long dreamed of opening a new site for Boilerhouse. Now, alongside cousin Saskia and a small, hand-picked team, this dream has become a reality and the new generation of Boilerhouse has been born.

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Opening hours

Monday Closed
Tuesday 09:30 - 20:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 20:00
Saturday 08:00 - 17:00
Sunday Closed

Reviews

4.93
629 verified reviews
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Amazing colour!!!

melissa Maughan
8th Mar 2022
Team Member: Elle
5.0
Appointment verified by SaloniQ Software

Best colour i have had and lovely relaxed environment

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Response from Boilerhouse Hair Salon Ouseburn

Thank you Melissa!

Ten out of ten

Christina Wisbach
8th Mar 2022
5.0
Appointment verified by SaloniQ Software

Fantastic experience, listened to what I wanted and delivered the perfect haircut.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Christina!

Great Hairdressers

Shiela Sami
1st Mar 2022
Team Member: Nicole
4.5
Appointment verified by SaloniQ Software

Always gives good advice and helps me create a style to suit me

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Response from Boilerhouse Hair Salon Ouseburn

Thank you Shiela!

Happy Hair, Happy Day!

M&E.R
27th Feb 2022
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Very happy with the care and attention Hope paid to my hair. She listened and understood what I wanted. Will definitely go back again.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review!

Shag re/style

Tammy
26th Feb 2022
Team Member: Saskia
5.0

Excellent cut. Spent extra time on my fringe which is what I was after.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for the feedback Tammy, it was a pleasure to have you at the salon

Thank you Hope

Jess Nicklin
24th Feb 2022
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Amazing experience, I went in today feeling a little unsure about what I wanted to do but knowing I wanted a change, Hope listened to how I was feeling and guided me to a style that would meet my needs. Hope then delivered on that and styled me hair beautifully. I left feeling really happy and with a little extra hop/bounce in my step! So thank you Hope x

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Jess!

Excellent service, brilliant with my little girl

Ivy Sheinman
22nd Feb 2022
Team Member: Nicole
4.5
Appointment verified by SaloniQ Software

I brought my little girl in for a haircut, she is 3 so is quite wary of strangers but the whole team were immediately welcoming and Nicole was just brilliant. My daughter is now running around the house screaming ‘look at my beautiful hair’. Thanks all :)

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Response from Boilerhouse Hair Salon Ouseburn

We're so pleased Ivy loves her hair, thank you for your feedback!

Lovely Staff & Great Service

Alex
15th Feb 2022
Team Member: Leanne
5.0
Appointment verified by SaloniQ Software

Really happy with my eyebrows. Definitely recommend!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks very much Alex!

Haircuts

Christine Hg
12th Feb 2022
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Very friendly and professional .Listened to what l wanted and results are great.Thank you so much Hope for making my time in the hairdressers a lovely experience xxx

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Christine!

Best in Newcastle

Alex Oyston
10th Feb 2022
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

There isn’t a better place to get your haircut, environment, service & price are brilliant. Wouldn’t go anywhere else.

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Response from Boilerhouse Hair Salon Ouseburn

Cheers Alex!

Brows & Lashes

Inez
8th Feb 2022
Team Member: Leanne
5.0
Appointment verified by SaloniQ Software

Leanne did a fabulous job with my HD brows. She also made a real effort with my LV lashes because they were damaged by a different beautician.
I certainly won't be going to anyone else!
Thank you!

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Response from Boilerhouse Hair Salon Ouseburn

Thank you Inez!

Marvellous

Shion Gosrani
3rd Feb 2022
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Hope always gets my colour just right. Love the tone and way she frames my face. She also squeezed in a little trim of my bangs too!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks Shion!

Great!!

Leanne
1st Feb 2022
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

Really nice staff. Happy with how my hair turned out, asked a few times before cutting if I was happy with the length which was lovely.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for your feedback Leanne!

Haircut

Candy Lyan
29th Jan 2022
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

Overall impression was good, really liked the cut and style.

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Response from Boilerhouse Hair Salon Ouseburn

Thank you Candy!

All round excellence

Eileen Davidson
27th Jan 2022
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

A really good cut after a proper consultation. Very personable! Delighted with the result

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Response from Boilerhouse Hair Salon Ouseburn

Thank you so much Eileen!

Love my hair!

Olivia Ward
16th Jan 2022
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Again, a lovely experience at Boilerhouse with Saskia. She always listens to what I want and we come up with a final look together. I’m so happy with how it turned out and will be back! Also all other staff are very friendly and attentive, and had a lovely coffee while I waited!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your lovely review Olivia, always a pleasure!

Love it.

Sarah Russell
15th Jan 2022
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Great. As always. :)

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Response from Boilerhouse Hair Salon Ouseburn

Thank you Sarah :)

Love it!

Sarah Russell
15th Jan 2022
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Well, what can I say… always a pleasure. I love my hair. Thanks very much pet :)

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Response from Boilerhouse Hair Salon Ouseburn

Thanks Sarah, always lovely to have you in!

Beautiful cut

Val Steavenson
14th Jan 2022
Team Member: Saskia
5.0

Saskia is great at getting my hair to just lie so naturally and easy for me to maintain . She takes time and attention to detail and lots of great ideas

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Response from Boilerhouse Hair Salon Ouseburn

Thank you so much Val!

Definitely be back

Jenny Mantle
5th Jan 2022
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Very friendly. Lovely haircut. Thanks

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Jenny!

Christmas cheer

katie Wardle
22nd Dec 2021
Team Member: Nicole
5.0

Nicole coloured my hair and felix cut it. Both were fantastic! Had lovely easy going chats with them both and really happy with the results! Loving my new Lob and feel ready for Christmas having been spoilt!

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Response from Boilerhouse Hair Salon Ouseburn

Thank you Katie!

Perfect Salon

Anna Johnson
18th Dec 2021
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

I used to go to the hairdressers and hate the way they would do it but Saskia does it perfectly.

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Response from Boilerhouse Hair Salon Ouseburn

Thank you so much Anna!

Excellent

Samantha Richardson
18th Dec 2021
Team Member: Zahra
5.0
Appointment verified by SaloniQ Software

It’s taken me 4 years to find a hairdresser I like, trust and who is really good and now I found her! Zahra is brilliant - never leave me!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Samantha!

Colour/cut

Diane Lloyd
16th Dec 2021
Team Member: Hope
5.0

Great colour and cut as always! Hope is an excellent stylist and makes sure you get the best result. Would highly recommend!

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Response from Boilerhouse Hair Salon Ouseburn

Thank you very much Diane!

Waxing

Sarah S
16th Dec 2021
Team Member: Leanne
5.0
Appointment verified by SaloniQ Software

Leanne does a great job, very thorough and puts clients at ease

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Sarah

sooooooo happy!!

Louise Hunter
11th Dec 2021
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

start to finish an absolutely wonderful experience! Nicola listened to everything, and was just lovely! She explained what she was going to do and did just that! Christmas tunes, lovely ladies and a really great start to the weekend!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks very much Louise, we're pleased to hear you enjoyed your visit!

Haïr cut and dry

Meghan Acres
9th Dec 2021
Team Member: Hope
5.0

Brilliant as always, thank you!

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Response from Boilerhouse Hair Salon Ouseburn

Thank you Meghan!

Cut and Finish

Marilyn Mccluskie
9th Dec 2021
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

Fab haircut by Felix

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Response from Boilerhouse Hair Salon Ouseburn

Thanks very much Marilyn!

Mrs

Anonymous
4th Dec 2021
Team Member: Saskia
5.0

Saskia was amazing, she really listened and knew exactly what I wanted!!!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much!

New bangs

Sarah
30th Nov 2021
Team Member: Saskia
5.0

Saskia is always lovely and does beautiful work! I am always happy leaving the salon ?

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Response from Boilerhouse Hair Salon Ouseburn

Thank you so much for your kind words Sarah!

Always a pleasure

Chloe Paget
27th Nov 2021
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

I’ve been getting my hair cut by Saskia for a while now and I always love it! Amazing haircut and a lovely chat.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your lovely feedback Chloe!

Hair

Evie Bentley
25th Nov 2021
Team Member: Hope
4.0
Appointment verified by SaloniQ Software

The salon did a great job on my hair I loved it. Hope was really helpful when choosing my shade and the lovely girl that styled my hair (I don’t think she told me her name) was SO lovely and chatty and styled it beautifully.

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Response from Boilerhouse Hair Salon Ouseburn

Thank you for your feedback Evie!

5* hair salon

Lucy Garnham
19th Nov 2021
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Hope is truly amazing, she listens to what you are looking for and is great at giving advice as well as doing an amazing hair colour and cut! I Will not go anywhere else Boilerhouse Ouseburn is such a friendly and attentive salon.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Lucy!

French manicure

Anonymous
18th Nov 2021
Team Member: Leanne
5.0

Absolutely perfect gel french nails!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much!

Hair Cut

Caitlin Avery
17th Nov 2021
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

Nicole was polite, friendly and welcoming. Explained what she was doing and why (interesting to know sometimes!). Very pleased with the result as she did exactly what I asked for! Will definitely return and recommend this salon and Nicole!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for the review Caitlin!

Lovely salon

Lucy Barrass
16th Nov 2021
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

Lovely little salon, all the staff were friendly and Nicole did a fantastic job on my daughters hair ❤️

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much!

Perfect

Alex Kirton
9th Nov 2021
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

Nicole was lovely, great experience!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for reviewing us Alex!

Cut and Blow dry

Kathy Claire
5th Nov 2021
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Fabulous welcome and service as always, wouldn't trust anyone else. Always leave feeling like a princess ?

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Kathy

Value for money at BoilerHouse Ouseburn

Kathrine Kilgallon
5th Nov 2021
Team Member: Zahra
5.0
Appointment verified by SaloniQ Software

Stylist Zara listened to how I wanted my hair, advised accordingly and she washed,cut and blow dried my hair. Whole process was pleasing and quick and Zara was friendly throughout. I was happy with the result.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks very much Kathrine!

Perfect match!

Alexia Addis
4th Nov 2021
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Hope has coloured my hair for a while now and I have recently had extensions put in which makes doing my highlights a bit more complicated. She worked with me to make sure the colour was a perfect match and was really conscientious the whole time to ensure they came out perfectly! I’m super happy with the colour match and my hair looks amazing!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Alexia, we're pleased to hear you're happy with your new colour

Great service!

Imogen Lovell
3rd Nov 2021
4.5
Appointment verified by SaloniQ Software

Great service and advice, would definitely recommend!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks very much Imogen

Hair cut&styling

Meti Oruzhova
2nd Nov 2021
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

I had my hair cut in another salon where they cut my hair disgustingly.At Boilerhouse the hairdresser Nicole cut my hairs the way I wanted. Thanks to her.

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Response from Boilerhouse Hair Salon Ouseburn

Thank you for the kind review Meti

Always a great experience

Celia
27th Oct 2021
Team Member: Nicole
5.0

Always a great experience and the staff is lovely. Went for a haircut and now my hair look much more healthy.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for leaving a review Celia

Cut and colour

Emma
27th Oct 2021
Team Member: Nicole
4.0

Fab hair cut and colour as always, thanks Nicole ?

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Response from Boilerhouse Hair Salon Ouseburn

Thanks Emma, please feel free to let us know anything we could improve on to gain a 5 star review in future ?

23 Oct cut and style

Louisa
23rd Oct 2021
Team Member: Hope
5.0

A lovely cut and style - many thanks.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks Louisa!

Best haircut I had in a long time

Vera Powles
20th Oct 2021
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Just had my first visit to Boilerhouse Ouseburn and feel like I found my new salon! The staff is so friendly and welcoming and the salon feels modern and clean.
Love my haircut and styling, Saskia really tried to understand what I wanted and checked in I was happy with it throughout. A perfect haircut I know I'll be able to maintain beautifully at home.
Overall couldn't recommend it more and will be back soon!

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Response from Boilerhouse Hair Salon Ouseburn

Thank you so much Vera, we're really pleased you enjoyed your first visit!

Lovely

Janice Burns
19th Oct 2021
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Such a nice experience. Saskia is the best at curly hair! And is so relaxed too. Thank you!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Janice, always a pleasure!

Expert colour and cut

Deborah Henderson
17th Oct 2021
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Always feel like a new person after a fab hair colour , expert and styling by Hope.
Lovely friendly atmosphere and super coffee xx
Enjoyed meeting Oscar too !

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Response from Boilerhouse Hair Salon Ouseburn

Thanks very much Deborah, we're pleased to hear you enjoyed meeting Oscar :)

Fab!

Sophie Quinn
16th Oct 2021
Team Member: Saskia
4.5
Appointment verified by SaloniQ Software

I’ve moved to the area recently and needed to change hairdressers, after going to the same place for so long I was a little nervous. However, I’ve had the best colour and cut in a long time. I’m so happy with my new do, I feel fresh as a daisy!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for your review Sophie!

Amazing again

Eleonora Carlucci
14th Oct 2021
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

Amazing again ??is just my favourite place.
Second time here Service Staff absolutely amazing thank you very much to you all to make me feel special ?

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Response from Boilerhouse Hair Salon Ouseburn

Thank you so much ?