Boilerhouse Hair Salon Ouseburn

Ground Floor Unit 3, Maling Court Union Street, Newcastle upon Tyne, Tyne and Wear, NE2 1BP

About us

When Kim Le-Neveu and Steve Jones opened the doors at Boilerhouse Jesmond way back in 1985, who could’ve predicted that business would be such a success and that hairdressing would very much become the family trade?

Now over 30 years on, after much renovation and expansion at the Jesmond site, and with son Felix and niece Saskia a firm part of the team the time has come to branch out with a brand new Boilerhouse to add to the family!

Felix certainly inherited his parent’s passion for business and hairdressing and has long dreamed of opening a new site for Boilerhouse. Now, alongside cousin Saskia and a small, hand-picked team, this dream has become a reality and the new generation of Boilerhouse has been born.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 20:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 20:00
Saturday 08:00 - 17:00
Sunday Closed

Reviews

4.93
629 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Hope did a fantastic job!

Hannah M
3rd Jun 2021
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

I am so grateful to Hope for the fantastic job she did on my hair. It was absolutely butchered after a cut gone wrong from a different salon. Hope explained the best option to me during the consultation so I knew what to expect. I was really nervous but she made me feel very comfortable throughout and I was so happy with the end result. My hair looks amazing and I feel fantastic. I will definitely be back.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for trusting us with your cut correction Hannah!

Fab

Mia Patrick
3rd Jun 2021
Team Member: Hope
5.0

Love my hair as usual!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks Mia!

Amazing !

Leah Jenna
2nd Jun 2021
Team Member: Radha
5.0
Appointment verified by SaloniQ Software

I had Radha for my lycon wax and she was amazing, she made me feel very comfortable and her energy was calming. I’ll definitely be returning !

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your kind words!

Lilac highliy

Sandra Ellis
1st Jun 2021
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Lovely colours and cut thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks Sandra, always a pleasure

Amazing service

Anonymous
27th May 2021
5.0

Another fantastic visit to the salon:
As always, Hope gave me great advice on my hair and cut, coloured and styled it perfectly, with assistance from
Ellie and Brandon. I love it!
Looking forward to my next visit!
Thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much ?

1st haircut in nearly a year

Helen Blaymires
26th May 2021
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

All staff were really nice and friendly. The girl who washed my hair listened to my concern that I recently have experienced a sensitive scalp and she used a milder shampoo/frequent wash. My hair was crying out for a good cut and that’s exactly what I got. I can’t believe what a difference it has made. Felix cut it at a length that suited my fine hair and it looks so much thicker. I am really pleased with the result. Thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your in depth feedback Helen!

Love it

Mrs AV
25th May 2021
Team Member: Nicole
5.0

I love the whole service
Starting with the staff at the front of house
to my lovely hairdresser Nicole.She understands my needs very well and I’m not an easy customer to please Very happy,thank you definitely I will be back .

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much!

Couldn’t be happier!

Jamie-Lee Norfolk
23rd May 2021
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Loved having my hair cut by Saskia. She made me feel really valued as a client and like she was genuinely interested in making sure my hair was cut the way I wanted it. The salon was very clean and social distanced which is great to see with the current climate, and the staff were all really friendly, offering complementary drinks and taking my coat for me. It was a really lovely experience and I couldn’t be any happier!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Jamie-Lee, we're really pleased you enjoyed your visit!

THANK YOU!!

Chloe Herring
21st May 2021
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

The team at Boilerhouse made me feel so welcome on my first visit! Hope was so knowledgeable and gave me plenty of advice on how to keep my hair in good condition after using so much bleach on it. My hair is looking incredible and in such better condition already!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your feedback Chloe!

First time!

Vanessa Gibson
19th May 2021
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Was my first time visiting the salon today and hope did an amazing pink balayage and cut! She did everything I wanted and more.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Great to hear you had a lovely visit Vanessa!

Thanks!!

Demi Mccabe
19th May 2021
Team Member: Hope
5.0

Felt comfortable and left feeling so much better about my hair

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks very much Demi

Microdermabrasion plus face peel

Laureen Brown
18th May 2021
Team Member: Radha
5.0

Amazing as always! I've been coming to Radha now for over 2 years, she is so passionate about what she does, and always tailors the treatments to suit me perfectly because she cares so much about achieving the best results. She gives great advice and tips as well. She is lovely to talk to as well, can't praise her enough, highly recommend *****

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Laureen!

Lovely experience

Olivia
18th May 2021
Team Member: Saskia
5.0

Love my new hair! Feeling confident and happy. Saskia was great, a very creative stylist and she listened to what I wanted. Very friendly.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thank you so much Olivia, lovely to have you visit

Lockdown hair rescue

Victoria Strassheim
16th May 2021
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

After 6 months without a professional hair cut and some home experimentation, Hope rescued me and Saskia rescued my daughter. The Ouseburn salon was very warm and welcoming and both my daughter and I are very pleased with the results. Thanks so much!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Victoria, it was a pleasure to have you both visit the salon

?

Chloë
14th May 2021
Team Member: Hope
5.0

Hope has revived my hair once again with some kind of magic. Top salon and staff. Lovely chilled atmosphere and no stress!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Chloe!

Hair cut

Ellie Hope
13th May 2021
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

I honestly think Hope was such a nice woman and she did such a good job with my hair cut and treatment, amazing job and honestly love my hair. So professional and so lovely!!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thank you so much Ellie

Great stylist and salon!

Ash Beth
13th May 2021
Team Member: Nicole
5.0

This was my first time visiting this salon and I loved it. My stylist, Nicole was very attentive and friendly and I love my finished look. All staff were great and the salon is clean and safe. Definitely recommend and coming back!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks very much for the kind feedback!

Excellent service

Lyn
13th May 2021
Team Member: Fiona
5.0

Fiona is so good! She must be rushed off her feet in post-lockdown but nothing was too much trouble. My lash tint and pedicure look great and I even got some great beauty tips!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Lyn, pleased to hear you enjoyed your treatments

A lovely experience

Alex
12th May 2021
Team Member: Felix
5.0

A beautiful salon with a lovely atmosphere. I felt very relaxed through the whole visit. Felix knew exactly what to do with my hair and made it look amazing! I highly recommend and will definitely be returning.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks very much Alex!

What a relief

Lindsay Hudson
12th May 2021
5.0

So so happy to have my hair cut by Felix. As usual an exceptional experience. I love my short hair cut and I am so grateful to have it cut after a long lockdown.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thank you for your kind words Lindsay

Would 100% recommend!

Emily-Fleur Peake
12th May 2021
Team Member: Felix
5.0

I absolutely love my hair! Felix was really great, listened to what I wanted and gave me exactly that. It was the most relaxing salon experience I have had in a long time, I felt looked after from the moment I walked through the door to the moment I left. Really great service from every employee I spoke to and a lovely atmosphere. Very Covid safe too. Would 100% recommend them! Thank you!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for leaving such a lovely review!

First time hair!

Charlotte Kirton
12th May 2021
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Thank you all so much for making my first visit so great!! From start to finish the service was so friendly, professional and just amazing all round. I love how my hair has been styled, it’s exactly how I wanted it to be and I’ll 100% be returning!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your feedback!

Cut & dye

Alex Mcdougall
11th May 2021
Team Member: Isaac
5.0
Appointment verified by SaloniQ Software

Love the colour and style. Thank you so much

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thank you for leaving a review Alex!

Absolutely amazing cut, colour and service!

Elsa Rushworth
8th May 2021
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Gorgeous cut and colour and Saskia and the whole team are so lovely!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Elsa!

Deluxe cut and blow dry

Caitlin Mcroy
8th May 2021
Team Member: Nicole
4.5
Appointment verified by SaloniQ Software

So impressed with my hair - Nicole was fab and was spot on with what I was looking for. I also opted for the luxury hair treatment and would highly recommend, my hair feels so soft and looks so shiny.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks very much Caitlin

Felt really good

Ana Sousa
8th May 2021
Team Member: Fiona
5.0
Appointment verified by SaloniQ Software

Thank you Fiona!
Super nice, beautiful space and wonderful massage!
Will definitely come back.
Fiona you are great!!!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks for reviewing us Ana!

Waxing

Sarah Scales
7th May 2021
Team Member: Fiona
5.0
Appointment verified by SaloniQ Software

Great. Fiona is lovely and puts you at ease

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Sarah

Great haircut once again

Rebekah Payne
5th May 2021
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Lovely haircut again, wouldn’t go anywhere else! Thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Rebekah

Amazing haircut!

Lily Dosanjh
5th May 2021
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

Nicole cut my hair today and I love it! She did exactly what I wanted and she was also super friendly!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks very much for reviewing us Lily!

Review

Lottie Haylock
3rd May 2021
Team Member: Saskia
5.0

Love, love, love my new hair. Thanks Sas xx

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Lovely to see you Lottie, thanks for leaving a review x

Lovely cut and colour

Zoe Errington
2nd May 2021
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Thank you Hope for my cut and colour. Saved my hair once again. Great customer service as always by all staff members.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks Zoe, glad you enjoyed your visit

Shag by saskia

Louise White
30th Apr 2021
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Love my hair, really nice experience. Will definitely be back ?

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks Louise, lovely to have you

Back to the salon

Megan Cuffe
30th Apr 2021
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

It was lovely to be back in a salon and all the team were really friendly, plus I’m super happy with my cut and styling by Hope. Thanks to all of the team at Boilerhouse, I look forward to coming again in the future :)

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thank you Megan!

Microdermabrasion and peel

Syeda Ali
28th Apr 2021
Team Member: Radha
5.0
Appointment verified by SaloniQ Software

Anyone who has acne definitely come and give this a try. It’s not like the usual microdermabrasions. Credit goes to Radha who knows exactly what she’s doing and knows what my skin needs. So far just after 3 treatments my skin is clearing up very nicely.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks for the great feedback Syeda

Sooo happy with my cut

Margaret Newlands
28th Apr 2021
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

This was my first time at this salon with Saskia. She was super nice and welcoming and of course did a great job with my cut. Thank you!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thank you Margaret ?

Lovely experience :)

Claira Keenan
27th Apr 2021
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Saskia did my colour and Felix did my cut. Both lovely and listened to exactly what I wanted and advised me on what could and couldn’t be done honestly! Felt so comfortable and looked after :)

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Claira!

Excellent

Amy Bell
27th Apr 2021
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

Amazing salon and an all round lovely experience, everyone is very friendly, it was my first time going and will definitely be back! Felix had so much knowledge and I love my end result and is exactly what I wanted, thank you :)

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thank you Amy!

Amazing ?

Laura Parker
25th Apr 2021
Team Member: Hope
5.0

It was my first time at Boilerhouse and I’ve already booked my next appointment! Everyone was so nice and friendly and Hope did an amazing job of my hair ? would definitely recommend to anyone

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks for your kind feedback Laura

Amazing!

Gabriella Szymamska
25th Apr 2021
Team Member: Isaac
5.0
Appointment verified by SaloniQ Software

It wasn't only Isaac who did my hair as also Felix responsible for colour. All I can say is they both did an amazing job. I'm so happy with my new colour and cut! First time but definitely not the last one! You made my day guys :) Thank you!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks very much for your lovely feedback!

Amazing salon

Lily Lloyd
25th Apr 2021
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

Went for a colour and cut. Staff were amazing, really friendly and took a lot of care and time with my hair. Will definitely be coming back

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thank you Lily :)

Loving the new hair

Philippe Alipat
24th Apr 2021
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

Absolutely in love with the colour. Nicole was so friendly and she did an amazing job!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks very much!

Excellent!

Lucy Housden
23rd Apr 2021
5.0
Appointment verified by SaloniQ Software

Lovely salon and service! Hair feels great, smells amazing and looks good. My stylist was really efficient and very welcoming! As a nervous customer I felt really at ease in the salon and will definitely be back!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thank you Lucy, great to hear!

In LOVE

Rachel
23rd Apr 2021
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

I had highlights done by Nicole and I am so impressed-I had a box dye on before and now you can't tell at all! She's done an amazing job and all the team were so lovely and gave great service!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Rachel!

Hair cut and colour

Jenifer Swanston
23rd Apr 2021
Team Member: Saskia
4.5
Appointment verified by SaloniQ Software

Excellent experience

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks Jennifer

First time visit

Jason Lee Meek
23rd Apr 2021
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

Very happy, I was a little nervous as I was looking to have a new hair style but Felix was really good and understood what I was wanting to have done. Very happy with the cut and new style. I will definitely be going back.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks very much!

Amazing Haircut

Olivia Wray
21st Apr 2021
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

I came in asking for a 70s shag haircut and I was not disappointed at all. Felix did an amazing job and I couldn’t be happier with my haircut.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thank you Olivia ?

Class

Oliver Winn
20th Apr 2021
Team Member: Isaac
5.0
Appointment verified by SaloniQ Software

Great experience, couldn't recommend more.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks!

Such a treat!

Jill Robson
20th Apr 2021
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Beautifully done. Saskia is a friendly and professional as ever. So glad to be back!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Lovely to have you back in Jill!

Excellent Service

Lauren Zayya
19th Apr 2021
Team Member: Isaac
5.0
Appointment verified by SaloniQ Software

Attentive staff, great space and relaxed atmosphere.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks for your review Lauren

Mrs

Sophie Pattinson
18th Apr 2021
Team Member: Felix
5.0

Great experience from start to finish, really friendly staff, attentive, stylist listened to my style preference and totally delivered on what I'd hoped for, really great experience thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thank you Sophie