Boilerhouse Hair Salon Ouseburn

Ground Floor Unit 3, Maling Court Union Street, Newcastle upon Tyne, Tyne and Wear, NE2 1BP

About us

When Kim Le-Neveu and Steve Jones opened the doors at Boilerhouse Jesmond way back in 1985, who could’ve predicted that business would be such a success and that hairdressing would very much become the family trade?

Now over 30 years on, after much renovation and expansion at the Jesmond site, and with son Felix and niece Saskia a firm part of the team the time has come to branch out with a brand new Boilerhouse to add to the family!

Felix certainly inherited his parent’s passion for business and hairdressing and has long dreamed of opening a new site for Boilerhouse. Now, alongside cousin Saskia and a small, hand-picked team, this dream has become a reality and the new generation of Boilerhouse has been born.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 20:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 20:00
Saturday 08:00 - 17:00
Sunday Closed

Reviews

4.93
629 verified reviews
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Curly haired fan

Jennifer Vidrine
18th Apr 2021
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

As a woman in her late 30s I have fought my whole life to find hairdressers who understood and maybe even celebrated curly hair-I’m so happy to have found Felix-love his curly friendly cuts! Will definitely be returning!

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Response from Boilerhouse Hair Salon Ouseburn

Thank you Jennifer!

Thank you!

Joanne Farrier
17th Apr 2021
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Another wonderful trip to the salon. Saskia always listens and understands how to make a hairstyle work, her suggestions are greatly received. I always feel happy after a visit! It’s so good to be back.

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Response from Boilerhouse Hair Salon Ouseburn

Lovely to see you Joanne!

Very happy

Julia Roxburgh
16th Apr 2021
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

Great hair cut , in a safe and relaxed atmosphere

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for reviewing Julia!

Great Service!

Alex
15th Apr 2021
5.0
Appointment verified by SaloniQ Software

Staff were so friendly and welcoming. The place looks really great too. I got my eyebrows and eyelashes done. Really happy with the result, couldn’t recommend enough :)

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Response from Boilerhouse Hair Salon Ouseburn

Thanks very much Alex!

Microdermabrasion

Syeda Ali
15th Apr 2021
Team Member: Radha
5.0
Appointment verified by SaloniQ Software

She really put me at ease and made me feel there is hope for my acne. The treatment was amazing and I would definitely recommend her 100%.

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Response from Boilerhouse Hair Salon Ouseburn

Thank you

From long to short

Hayley Phillips
15th Apr 2021
Team Member: Felix
4.5
Appointment verified by SaloniQ Software

Warm welcome and after a consult on what style I was after I was whisked away and had one of the best hair washers ever. Felix then totally change my style from mid length straight to short and choppy, a cut I’d had 4 years previous. So with the aid of a photo I was given the perfect cut, and immediately could see this was as I’d ask. Unfortunately the blow dry/finish by another member of staff let the experience down. She didn’t ask how the hair was supposed look once dried, no volume due to no product except 2 squirts of sea salt and I had to ask for straighteners to turn the ends out as the blow dry was nothing like it was supposed to be. I know it was only the second day of opening after lock down and a busy salon meant Felix may have been stretched but I do feel you should walk out of a salon without needing to re do your hair once home. If someone else is to be involved in the cut and finish the they should possibly be at the consult. I am more than happy with my cut and after a blow dry once home with mouse and a little wax to define the choppy ends I was good to go!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for your constructive feedback Hayley. We do apologise your blowdry wasn't to your liking and hopefully we can wow you start to finish at a future visit so that each element of your appointment meets the same standard!

Excellent hair cut

Sarah Flaherty
13th Apr 2021
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

Felix was absolutely brilliant, really love my cut.

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Response from Boilerhouse Hair Salon Ouseburn

Thank you Sarah

Great Cut and Colour

Margaret Briggs
31st Dec 2020
Team Member: Isaac
5.0
Appointment verified by SaloniQ Software

First visit to the Boilerhouse and will be returning, excellent and friendly service,
My colour was done by Felix who gave advise about the colours that would suit me.
Issac then gave me a fantastic cut and blow dryer, he also introduced to a new product I had not used before . My hair is so easy to manage and stays in shape. They also have a excellent range of products which obviously I had to purchase. Thank you both for making me so welcome.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks very much Margaret, we look forward to having you back

Amazing as always

Ellie
30th Dec 2020
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Hope did a great job with my hair. She really listens to what you want and provides advice when you’re not sure. Fantastic as always.

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Response from Boilerhouse Hair Salon Ouseburn

Thank you Ellie

Men’s Curly Hair

Jack Walsh
30th Dec 2020
Team Member: Felix
5.0

Staff are very friendly, the salon is COVID safe and the service is great - really happy with my hair!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks Jack!

Gorgeous gel nails

Hannah Stapley
22nd Dec 2020
Team Member: Leanne
5.0
Appointment verified by SaloniQ Software

Leanne did me a gorgeous set of gel nails. The salon is great. All the staff are lovely and helpful. Will definitely be back.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks very much Hannah

Excellent service!

Elly Latif
22nd Dec 2020
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

Amazing experience at the Boiler house with Nicole. She advised me and gave me a great new look! Thanks so much Nicole!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks very much Elly

Mullet

Big Garnsy
22nd Dec 2020
Team Member: Isaac
5.0
Appointment verified by SaloniQ Software

Next level amazing all round faultless experience

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Response from Boilerhouse Hair Salon Ouseburn

Thank you

Beautiful haircuts every time!

Alex Readman
21st Dec 2020
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

I have never had as many compliments on my hair since I started getting it cut by Saskia. I always leave feeling so happy with my new cut. Saskia and all of the staff are always so friendly and welcoming. I could not recommend this salon enough!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for leaving a lovely review Alex!

Beautiful haircuts every time!

Alex Readman
21st Dec 2020
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

I have never had as many compliments on my hair since I started getting it cut by Saskia. I always leave feeling so happy with my new cut. Saskia and all of the staff are always so friendly and welcoming. I could not recommend this salon enough!

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Response from Boilerhouse Hair Salon Ouseburn

Thank you!

Exceptional experience

Leanne Smith
20th Dec 2020
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Visited the Boiler house for the fist professional hair cut in a long time. Had a vague idea of what I was wanting and after a lovely consultation with Saskia I felt very confident and relaxed. She did a wonderful job at putting me at ease and I am delighted with the results- looking forward to my next visit

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Leanne!

Happy Customer

Margeret Briggs
20th Dec 2020
Team Member: Isaac
5.0
Appointment verified by SaloniQ Software

Lovely experience at the Boilerhouse. All the staff were very welcoming and friendly. Felix done my colour and Isaac styled my hair.
They also had an excellent range of products which I also purchased. Felix also gave me a free product as I recently purchased so GHD's from him and this is how I discovered the Boilerhouse.
I will be definitely be going back and would totally recommend them!

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Response from Boilerhouse Hair Salon Ouseburn

Thank you!

Thanks!?

Joanne Farrier
20th Dec 2020
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Thank you for your awesome hairdressing skills and thanks to the team for keeping us safe and making me feel very welcome!

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Response from Boilerhouse Hair Salon Ouseburn

Thank you :)

Great cut and styling!

Ceri
19th Dec 2020
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

Really loved my cut and blow dry! Got my hair styled with curls which look amazing! Felt so happy after this haircut. Will definitely go here again!

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Response from Boilerhouse Hair Salon Ouseburn

Thank you!

Hair coloured

Raihan Amin
19th Dec 2020
Team Member: Isaac
5.0
Appointment verified by SaloniQ Software

Excellent service

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Response from Boilerhouse Hair Salon Ouseburn

Thank you!

Great service

Lucy Minnikin
19th Dec 2020
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Love coming here and won’t go anywhere else. Lovely salon. Hope always works wonders on my hair. She’s professional, talented and excellent customer service. She always listens to what I want and literally transforms my hair. I would recommend hope and the salon to anyone.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Lucy

Cut, highlights and curly blow dry

Holly Jackson
19th Dec 2020
Team Member: Hope
4.5
Appointment verified by SaloniQ Software

Really pleased with my hair.
Hope listened to what I said re my colour, cut and curly blow dry and it ended up looking the way I wanted it to.
Prices wise - it'll be great when you can put the 20% discount on a Friday back on. I'd have loved to have tipped Hope or bought some product in store although I chose not to because of the price of the highlights, cut and blow dry.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for the feedback Holly. We hope to reintroduce offers once back on our feet!

The best hair experience...

Kath Armstrong
16th Dec 2020
Team Member: Isaac
5.0
Appointment verified by SaloniQ Software

Absolutely the best salon in Newcastle. Amazing attentive staff, totally transformative haircut and colour. Issac and his colleagues are super stars. Definitely 5 Big Gold Shiny Stars. I would definitely recommend this salon.
(Plus very high standards in relation to Covid. Extremely reassuring and safe)

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Response from Boilerhouse Hair Salon Ouseburn

Thank you so much!!

Book.. don't hesitate

Dawn Jackson
15th Dec 2020
Team Member: Isaac
5.0

What a lovely Salon, friendly smiling staff, from the getgo. Still offered the full service including coffee ?. Fully socially distanced. I felt comfortable instantly. All staff I encountered made conversation and that for me is a big thing. I hate silence. Isaacs was lovely and even though I have him unrealistic tasks he smiled and helped me get in the way to what I want.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Dawn, it was really lovely having you visit. Hope to see you again soon!

Super professional, clean and beautiful cut everytime

Sarah Danby-Cooper
13th Dec 2020
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

I’ve been going to saskia for over a year. Found her great creations on Instagram and had to see what she could do with mine.
She’s the only hairdresser I know who can do a proper shag hair cut with a razor.
My hair is is in such a better condition now and she always listens to me.
Lovely friendly reception staff who always make a fuss of my son and making sure the place is lush

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Response from Boilerhouse Hair Salon Ouseburn

Thank you so much Sarah, your detailed feedback means a lot ?

Great cut, exactly what I asked for

Aileen Kelly
12th Dec 2020
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Saskia was great at cutting my hair and cutting my first fringe in! She done exactly what I asked for, really pleased and would definitely recommend.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks Aileen, pleased you trusted us with your first fringe and that it was a hit!

First time visit

Elaine
11th Dec 2020
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

Very welcoming and friendly staff. Really relaxed atmosphere. Will be recommending to my friends

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Response from Boilerhouse Hair Salon Ouseburn

Thanks Elaine, lovely to have you

Happy Returning Customer

Joanne
11th Dec 2020
Team Member: Isaac
5.0

Isaac has cut and coloured my hair for the last year. I'm so pleased I decided to give the Boilerhouse a try. It's a 60 mile round trip for me, but worth it, because my cut and colour is great. Thank you Isaac.

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Response from Boilerhouse Hair Salon Ouseburn

Thank you for your dedication Joanne, always a pleasure to have you visit!

Super friendly

Chloe T
9th Dec 2020
Team Member: Nicole
5.0

All the staff were super friendly and welcoming and I can’t thank Nicole enough for my haircut and style, I absolutely love it and will definitely be back!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks very much for leaving a lovely review Chloe

Hair appt. this morning.

Hilary Fairs
9th Dec 2020
Team Member: Isaac
4.5

As always very pleased with the cut from Isaac along with his friendliness - the young woman who washed my hair however appeared to lack this quality!
I have to say though that I felt a little more anxious this time - lack of disposable towels and on previous visits staff have worn visors as well as masks. There also appeared a lot more people around.

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Response from Boilerhouse Hair Salon Ouseburn

Hi Hilary, thanks for your review and kind words about Isaac. We do still stock disposable towels but have a stack of emergency regular towels for single use as occasionally deliveries are delayed. Though the salon feels busy due to the recent enforced closure we are still maintaining all distancing government guidelines and safety is very important to us. We look forward to seeing you again in the future.

Great Salon

Mark Steven
5th Dec 2020
Team Member: Isaac
5.0

Excellent friendly place.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for reviewing us Mark

Lovely experience

Kate Chisholm
5th Dec 2020
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

I was sad that my usual stylist was still poorly however my hair is absolutely spot on. Beautiful Blonde tones, amazing olaplex experience and very good cut! I’m delighted!! Thanks Saskia you really looked after me...

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Kate, we're really pleased you had a good experience with an alternative member of staff. Hearing this always makes us happy!

Amazing haircut

Asher Rasamalla
5th Dec 2020
Team Member: Isaac
5.0
Appointment verified by SaloniQ Software

I really appreciate the efforts of Issac.. He did a phenomenal work.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for the great feedback Asher

Great staff and fab cut

Hayley
5th Dec 2020
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Great communication and ideas for my hair as I wasn’t sure what to have. The cut is great and all staff I spoke to were friendly and professional. Fab experience. Thanks!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for your lovely review Hayley. We look forward to seeing you again soon!

My new go to place

Josh Crewe
4th Dec 2020
Team Member: Felix
5.0

Really friendly staff and really happy with the outcome

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for taking time to review us Josh

Fabulous salon

Ella Small
3rd Dec 2020
Team Member: Isaac
5.0
Appointment verified by SaloniQ Software

Was really nervous about getting my hair cut at a new salon, I’m very used to my old ways! Issac was amazing and so attentive when looking at my reference photos. He made sure I was comfortable with the cut the entire way through my appointment. Will definitely be back !

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Response from Boilerhouse Hair Salon Ouseburn

Thanks Ella, we're so pleased you had a really positive experience with us

Totally Recommend

Kim Pennock
3rd Dec 2020
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

Lovely relaxed professional service. Good advice and absolutely thrilled with the result.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for your lovely review Kim

Mrs

Allyson Pindet
2nd Dec 2020
Team Member: Felix
5.0

What a wonderful day , and an amazing cut all thanks to Felix as he’s not seen me before, till next time thank you.

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Response from Boilerhouse Hair Salon Ouseburn

Pleased to have hit the mark Allyson, thanks for leaving a review

Can’t recommend enough

Lindsey Clark
4th Nov 2020
Team Member: Ruby
5.0
Appointment verified by SaloniQ Software

Lovely appointment, whole team were super welcoming and I left with exceeded expectations for what I thought would take more than one session, thank you guys!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review Lindsey. We're really pleased we could exceed expectations!

Lovely experience

Hope
3rd Nov 2020
Team Member: Isaac
5.0
Appointment verified by SaloniQ Software

In need of a cut and walked out with amazing styled hair !!! So happy

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your review

Excellent stylist, will definitely come again!

Charlotte George
3rd Nov 2020
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

Felix was a fantastic hair stylist. He listened to what I wanted and made my hair look amazing! I am so so pleased with it. It’s exactly what I wanted and I have received so many compliments. Thank you felix!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks for your lovely review Charlotte!

Fab!

Hannah Dean
1st Nov 2020
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

This was my first time at Boilerhouse for a cut and colour- I felt like Hope really listened to what I wanted but gave her expert opinion and advised me of what would be best. The result was perfect! Will definitely be returning.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Hannah, we're happy to have helped

Cut and dry

Kathy Claire
31st Oct 2020
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

Hope has looked after me for 5 years and never fails to listen to me, make my hair look amazing and let me leave feeling fabulously pampered. Thank you!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks Kathy, always lovely to have you visit

29 October

Ashley Dean
30th Oct 2020
Team Member: Felix
5.0
Appointment verified by SaloniQ Software

Unreal haircut. Such attention to detail! I definitely won’t be going anywhere else.

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Response from Boilerhouse Hair Salon Ouseburn

Great to hear Ashley, thanks!

Lovely first visit

Sally Kevan
29th Oct 2020
Team Member: Leanne
5.0
Appointment verified by SaloniQ Software

Fab first visit here for a waxing appointment. Leanne was so lovely and friendly and totally put me at ease. Looking forward to become a regular.

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Response from Boilerhouse Hair Salon Ouseburn

We look forward to having you back too Sally, thanks so much for leaving a review

Great experience!

Corinne Read
26th Oct 2020
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Had such an amazing time getting my hair cut by the lovely Saskia! Instantly felt relaxed and safe, everything was super clean and staff were all wearing masks. Saskia did a brilliant job cutting my hair and made me feel really relaxed. Came home buzzing with my new hair! Thanks so much.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Corinne, was really lovely to have you as a client. We hope to see you soon

Love my hair.

Raksha Kumar
25th Oct 2020
Team Member: Hope
5.0
Appointment verified by SaloniQ Software

My daughter in law treated me for my birthday a color and cut from Hope. I was over the moon with my hair I absolutely loved my color and hair cut. She is amazing with indian hair and my highlights were just right! Best color I have ever had. She is my new stylist.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Raksha, we're pleased you've had a lovely experience

Super cute crop chop

Carly Henson
23rd Oct 2020
Team Member: Saskia
5.0
Appointment verified by SaloniQ Software

Wonderful and welcoming place. Saskia worked wonders. Beyond happy. Thank you!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much Carly, really lovely to have you visit!

Amazing

Lucy Moor
23rd Oct 2020
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

I took a plunge after 4 years going from blonde to dark , I put my trust in Nicole and it paid off. My hair is so beautiful, each time I go in I always request Nicole, she is professional but very personable and I always leave with a smile on my face thanks to Nicole!

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for the lovely review Lucy

Lovely

Stephanie Gilpatrick
21st Oct 2020
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

This was my first visit to The Boilerhouse and I thoroughly enjoyed the experience! I was originally supposed to have Felix do my hair, but after a small admin mix up Nicole stepped in. Nicole was great and really listened to what I wanted! I have booked a second visit in for December! The atmosphere in the salon was great too! Thanks Nicole for making the experience an enjoyable one.

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Response from Boilerhouse Hair Salon Ouseburn

Thanks so much for your understanding and the lovely review Stephanie