Boilerhouse Hair and Beauty Salon Jesmond

9 Acorn Rd, Newcastle upon Tyne, Tyne and Wear, NE2 2DJ

About us

Boilerhouse was born from the creative vision of Kim Le-Neveu and Steve Jones, hairdressing heavyweights with over 30 years salon experience apiece. In their early careers both spent time with Vidal Sassoon, with Steve developing managerial experience at the South Molton Street branch and Kim teaching at the renowned Vidal Sassoon Academy.
The pair then spent 3 years touring the Far East, delivering training seminars on the latest hair techniques and styles. Before returning home the pair spent time in Australia, becoming involved in fashion and photography work for top magazines.
On returning home, Kim and Steve found themselves in great demand; the logical next step was to open their own premises. Boilerhouse opened its doors in Newcastle in 1985 and rapidly established a well-earned reputation as a leading salon in the region.
Boilerhouse has since gone from strength to strength, with Kim as the head stylist / trainer and Steve taking on the role of full-time salon manager. The salon has consistently proved to be a hit both with customers and within the fashion world. The team are regularly involved in fashion events, with Boilerhouse cuts and styles being published in most major national and international hair magazines.

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Opening hours

Monday Closed
Tuesday 09:00 - 20:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 20:00
Saturday 08:00 - 17:00
Sunday Closed

Reviews

4.89
1,067 verified reviews
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Wash and style

Sheelagh Woodcock
22nd Sep 2021
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

Lovely place, great haircut! Thank you!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Sheelagh !
Regards Team Boilerhouse Jesmond

Great salon

Faith Willsher
21st Sep 2021
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Great salon friendly staff. Thankyou, will be back

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Faith!
Regards Team Boilerhouse jesmond

A lovely morning spent here

Jan Cowell
16th Sep 2021
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

As usual a fantastic colour by Gabi and a great cut by Vicky. So relaxing to have a lovely coffee and catch up with my saviours.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Jan!
Regards Team Boilerhouse Jesmond

Today's appointment

Anne
15th Sep 2021
Team Member: Nina
4.5

Friendly professional service as always. Next appointment already booked.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Anne !
Regards Team Boilerhouse Jesmond

Another excellent appointment

Judith Michie
12th Sep 2021
5.0

Because of a short notice holiday, I was unable to keep an appointment with my usual ‘A‘team of Gaby and Jo. Mitch very thoughtfully rearranged my appointment to be with Gaby and Vicky. I am delighted with the result. Thanks to all concerned.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Judith !
Regards Team Boilerhouse Jesmond

Always excellent

Helen Fairmaner
10th Sep 2021
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Really good quality hair cut and friendly people

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Helen !
Regards Team Boilerhouse Jesmond

My Boilerhouse experience

Anonymous
9th Sep 2021
4.5

Great haircut. Vicky’s expertise shines through. She effortlessly transforms her clients!

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Lovely visit as always

Karen Bosson
8th Sep 2021
Team Member: Molly
5.0

Thoroughly enjoyed my visit to the salon today. Molly was knowledgeable and advised me as she always does when I’m unsure of what I want. My hairstyle is just lovely and I’m very happy. Molly was as friendly as she always is and remembered my daughters recent wedding and it just felt like having a lovely catch up with a friend.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Karen !
Regards Team Boilerhouse Jesmond

Comments

Elaine Taylor
7th Sep 2021
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

I am very pleased with my hair cut and also satisfied with the service I received.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Elaine !
Regards Team Boilerhouse Jesmond

Upsetting and disappointing

Helen Rae (Daughter)
6th Sep 2021
1.5
Appointment verified by SaloniQ Software

I have not had my hair done since December and I was excited to get it done after such a long time as I was heading back to the office after over a year. The experience at your salon was one of absolute disappointment and upset. I ended up going to another salon afterwards to seek advice on the colour disaster that I had experienced at your salon. To add insult to injury, as the stylist had to recolour my hair she did not have time to style my hair and I ended up leaving with a simple ‘blast of the hairdryer’. I do not feel I was given correct professional advice. I am a former journalist and have in the past been asked to review places for newspapers - this is one that I would not give a favourable review! I would not mind paying such a lot for a cut and colour if I was happy with the outcome but I was extremely unhappy and feel to still be charged over £100 was completely unacceptable. This has been a very upsetting hairdresser appointment and now I have to find another salon to fix your work.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Hi Helen, I have spoken with the staff regarding what happened Monday. The colour that you were shown within the chart you agreed was too dark and wanted the next shade up , this was done along with foil highlights. Once washed off and dried you decided it was too light, the stylist then made you aware that if she did the darker colour that you requested the highlights would be covered over. You agreed this would be ok to go ahead, once this was washed off you then asked for light pieces to be done which was already agreed wasn't possible. I do feel our staff went above and beyond on the day and ultimately you were given a free cut and blow dry and only paid for the colour service as a good will gesture. You did say to the receptionist on the day that it wasn't the stylists fault so unfortunately I'm not sure what else we could of done.

Thanks

Angela Foley
3rd Sep 2021
Team Member: Nina
5.0
Appointment verified by SaloniQ Software

Another relaxing experience at The Boilerhouse and a great haircut.Thaks Nina

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Angela !
Regards Team Boilerhouse Jesmond

Amazing colour

Brenda Ewen
1st Sep 2021
Team Member: Gabi
5.0
Appointment verified by SaloniQ Software

Fantastic colourist- my colour is always amazing and we have a good time too she is so lovely to talk to

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Brenda !
Regards Team Boilerhouse Jesmond

Loved it!!

Holly Houston
30th Aug 2021
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

Sophie saved my hair, absolutely love it!!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Holly !
Regards Team Boilerhouse Jesmond

Love my new haircut

Dorothy Haddon
29th Aug 2021
Team Member: Nina
5.0
Appointment verified by SaloniQ Software

I always leave feeling happy with my new haircut thank you Nina xx

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Dorothy !
Regards Team Boilerhouse Jesmond

Amazing balayage

Georgia Mcaloon
28th Aug 2021
Team Member: Izzie
5.0
Appointment verified by SaloniQ Software

Third time at the boilerhouse and I’d never go anywhere else now, my hair looks better than I could’ve expected, always amazing customer service and they make me feel so at ease! Would recommend to anyone

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Georgia !
Regards Team Boilerhouse Jesmond

Long Layers

Dionne Finnigan
28th Aug 2021
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Excellent stylist knew exactly how I wanted my hair. Definitely recommend Vicky if your wanting shape added perfect ?

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Dionne !
Regards Team Boilerhouse Jesmond

Love it!

Holly Houston
25th Aug 2021
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

Sophie saved my hair, so so happy with it!!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks again !
Regards Team Boilerhouse Jesmond

Love it!

Holly Houston
25th Aug 2021
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

So so happy with my hair, it was not in a good way and Sophie saved it!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Holly !
Regards Team Boilerhouse jesmond

Cut

Francesca Calise
25th Aug 2021
Team Member: Vicky
4.0
Appointment verified by SaloniQ Software

Vicky is superb at cutting my curly hair, she is very efficient and pleasant.

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First time!

Rohit Sharna
25th Aug 2021
Team Member: Sophie
4.0
Appointment verified by SaloniQ Software

Just really nice! Thank you!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Hi Rohit , thank you for your review .
Regards Team Boilerhouse Jesmond

Excellent haircut!

Marie McHugh
23rd Aug 2021
Team Member: Izzie
5.0

Great advice about colour, and the cut was excellent; a lot of care taken as I have a very short style. Very pleasant and relaxing.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Marie !
Regards Team Boilerhouse Jesmond

Georgie Buckland
21st Aug 2021
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Had such a lovely haircut today. I’m in Newcastle for work so not my usual salon but Vicky was amazing! Love my new bob and it was super affordable too.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Georgia !
Regards Team Boilerhouse Jesmond

Zahra is amazing!

Hannah Gray
17th Aug 2021
Team Member: Zarah
4.5
Appointment verified by SaloniQ Software

Zarah was was lovely, she really took the time to consider what I was after and the result was lovely (long middle part fringe). I’ll definitely be coming back to see Zahra for my next trim!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Hannah !
Regards Team Boilerhouse Jesmond

Excellent

Rachel Irlam
17th Aug 2021
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Perfect as usual!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Rachel !
Regards Team Boilerhouse jesmond

Great service, love hair cut and colour

Rachel Aziz
13th Aug 2021
5.0
Appointment verified by SaloniQ Software

Recently moved back to Newcastle, first time visit and left very happy with hair cut and colour. Will definitely be making this my new regular salon

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Rachel !
Regards Team Boilerhouse Jesmond

New colour journey

Tracey Hutchinson
13th Aug 2021
Team Member: Gabi
5.0
Appointment verified by SaloniQ Software

Thanks Gabi and Vicky for taking time to listen to what I wanted and I'm really pleased with the results and excited to see how my colour will change over the next few months. Great friendly team.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Tracey !
Regards Team Boilerhouse Jesmond

Very happy!

Kathryn Bunce
10th Aug 2021
Team Member: Izzie
5.0
Appointment verified by SaloniQ Software

I had a lush visit to the salon today! Absolutely love my hair - thank you!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Kathryn !
Regards Team Boilerhouse Jesmond

Good

Lynda Dalkin
10th Aug 2021
Team Member: Izzie
5.0
Appointment verified by SaloniQ Software

Great job. Lovely experience.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Lynda .
Regards Team Boilerhouse Jesmond

satisfying and safe

Sara
10th Aug 2021
5.0
Appointment verified by SaloniQ Software

I’ve chosen this salon first of all because all staff and all customers need to wear mask and secondly because it seemed to be very Professional. I had confirmation of it. All clean and tidy. Super happy about my haircut. Staff very kind and gentil

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you Sara !
Regards Team Boilerhouse Jesmond

Perfect Cut

Tracy Hillcoat
8th Aug 2021
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

I loved my perfect bob! Vicky is an expert and the cut has been easy to manage

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Tracy !
Regards Team Boilerhouse Jesmond

Terrific

Anonymous
7th Aug 2021
Team Member: Gabi
5.0

Expert and professional with friendly nature .. love my colour

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Brilliant

Jana Krizova
6th Aug 2021
5.0

I’m very happy with the results of my hair colour and style.
Thank you very much to Sharon and Vicky ?

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Jana!
Regards Team Boilerhouse Jesmond

Boiler house virgin!

Shirley Ashworth
4th Aug 2021
Team Member: Zarah
5.0
Appointment verified by SaloniQ Software

All the manager through to the girl washing my hair were really welcoming and lovely. Zarah did a lovely colour on my hair. Thank-you all so much!???

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Shirley!
Regards Team Boilerhouse Jesmond

Eyebrows and Eyelashes

Karen
4th Aug 2021
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Excellent service from Amy, very knowledgeable on eyebrows. Thoroughly recommend, I love my tidier eyebrows. Thank you x

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Karen!
Regards Team Boilerhouse Jesmond

Fab!!

Sheena Fish
3rd Aug 2021
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

Always enjoy my visit to the salon. Perfect colour and cut with the ever-friendly Sophie and come out feeling shiny and new!!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Sheena!
Regards Team Boilerhouse Jesmond

Wedding hair

Lucy White
2nd Aug 2021
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

The stylists (Lucy and Molly I believe) were amazing and saved my day by doing my bridesmaid hair last minute! It was absolutely gorgeous and at a brilliant price. Couldn’t recommend enough :)

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Lucy !
Regards Team Boilerhouse Jesmond

Cut and colour

Patricia Bolland
30th Jul 2021
Team Member: Vicky
5.0

Still feels very safe environment and I have no complaints that we all wear masks still thanks

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Patricia !
Regards Team Boilerhouse Jesmond

Box dye disaster

Alice Willison
30th Jul 2021
Team Member: Gabi
5.0
Appointment verified by SaloniQ Software

After approximately 8 jet black box dyes on my naturally blonde hair during lockdown, I thought I’d never get back to my natural colour. Three sessions with Gabi and just under three months later, I’m back to my natural colour without having a ridiculous hair colour at any point in between. Gabi and the staff at Jesmond Boilerhouse are clearly very experienced and excellent with hair, and I would trust them with any hair disaster, no matter how far gone you think things are! They’ll find a way to fix it.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Alice
Regards Boilerhouse team jesmond

Great haircut

Kate Whiting
30th Jul 2021
Team Member: Izzie
5.0
Appointment verified by SaloniQ Software

Izzie is a fantastic stylist who took great care in restyling my ‘mature’ hair. An excellent cut and finish. Many thanks, Izzie. Will certainly be rebooking!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Kate!
Regards Team Boilerhouse Jesmond

10/10

Sinead Mcguigan
29th Jul 2021
Team Member: Nina
5.0
Appointment verified by SaloniQ Software

I love my hair so much and had such a lovely time at your salon everyone was super friendly, I will definitely be back!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Sinead !
Regards Team Boilerhouse Jesmond

Restyle

Rosie Kitcher
29th Jul 2021
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

The first time I have been to a proper salon for such a long time and I’m glad I chose this one, absolutely love the decor and relaxed atmosphere. I have visited Boilerhouse Jesmond three times now, the first time for a total restyle by Molly and colour by Sophie and since then I have been back for a bleach and two haircuts by Molly. The salon is so welcoming and Molly is an amazing stylist, very attentive and I always leave with what I’ve asked for. I will definitely be a returning customer, thank you so much x

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Rosie!
Regards Team Boilerhouse Jesmond

Hair

Liz Nugent
25th Jul 2021
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Absolutely flawless service throughout visit as always, love my new hair, highly recommend

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Liz !
Regards Team Boilerhouse Jesmond

Friendly, professional and so helpful

Jo C
18th Jul 2021
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Jo has been cutting my hair for a long time now. As well as being such a friendly and fun person to chat to she really knows her stuff! I recently had a change of style and some new colour, Jo was so helpful with lots of great ideas on the cut and shades of colour to use and really took her time to talk through all the options. I couldn't be happier with the results too. Jo also had so much good advice on the right products to use on my hair as well as some great tips. I find Boilerhouse such a friendly and relaxed place to visit - you really do get quality advice and styling here.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Jo !
Regards Team Boilerhouse Jesmond

First visit

Paul Rushton
16th Jul 2021
Team Member: Nina
5.0
Appointment verified by SaloniQ Software

First visit & it certainly won’t be my last. Very professional & friendly welcome. Nina my stylist was very attentive, friendly, great conversation, good sense of humour. Brilliant, can’t fault the experience.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Paul!
Regards Team Boilerhouse Jesmond

Very Happy.

Janet Nicholson
16th Jul 2021
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

What an asset to your team..lovely person and Im very happy with my hair,Thanks Vicky.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Janet!
Regards Team Boilerhouse Jesmond

Delux cut

Lucy Aubrook
14th Jul 2021
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Love the final cut, friendly and professional throughout.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Lucy !
Regards Team Boilerhouse Jesmond

Perfect cut and finish

Caroline Collinson
14th Jul 2021
Team Member: Zarah
5.0
Appointment verified by SaloniQ Software

Lovely treat as always getting my hair cut here. Zahra spent time perfecting my hair at the end making sure I was happy at each step. Delighted with the end result.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Caroline!
Regards Team Boilerhouse Jesmond

Brilliant

Margaret Quinn
13th Jul 2021
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

I’m 73 and can honestly say Molly apart from one other is the best hairdresser I’ve ever had.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Margaret !
Regards Team Boilerhouse Jesmond

Cut and blow dry

Anonymous
11th Jul 2021
4.5

Brilliant as usual

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Hair change

Jessica Bowler
10th Jul 2021
5.0
Appointment verified by SaloniQ Software

Lovely treatment, really felt looked after when requesting a hair change from bleached hair. Amazing outcome so so SO happy

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Jessica !
Regards Team Boilerhouse Jesmond