Boilerhouse Hair and Beauty Salon Jesmond

9 Acorn Rd, Newcastle upon Tyne, Tyne and Wear, NE2 2DJ

About us

Boilerhouse was born from the creative vision of Kim Le-Neveu and Steve Jones, hairdressing heavyweights with over 30 years salon experience apiece. In their early careers both spent time with Vidal Sassoon, with Steve developing managerial experience at the South Molton Street branch and Kim teaching at the renowned Vidal Sassoon Academy.
The pair then spent 3 years touring the Far East, delivering training seminars on the latest hair techniques and styles. Before returning home the pair spent time in Australia, becoming involved in fashion and photography work for top magazines.
On returning home, Kim and Steve found themselves in great demand; the logical next step was to open their own premises. Boilerhouse opened its doors in Newcastle in 1985 and rapidly established a well-earned reputation as a leading salon in the region.
Boilerhouse has since gone from strength to strength, with Kim as the head stylist / trainer and Steve taking on the role of full-time salon manager. The salon has consistently proved to be a hit both with customers and within the fashion world. The team are regularly involved in fashion events, with Boilerhouse cuts and styles being published in most major national and international hair magazines.

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Opening hours

Monday Closed
Tuesday 09:00 - 20:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 20:00
Saturday 08:00 - 17:00
Sunday Closed

Reviews

4.89
1,067 verified reviews
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Cut and blow

Eimear Larkin
14th Dec 2020
Team Member: Izzie
5.0
Appointment verified by SaloniQ Software

Amazing hairdresser! Such lovely staff and I’m so pleased with my hair thank you! X

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much! Boilerhouse Jesmond

Cut, treatment and blow dry

Beca
13th Dec 2020
5.0

Molly was lovely and my hair was perfect. Very highly recommend x

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much! Boilerhouse Jesmond

Experienced stylist and Amazing service!

Yolanda
11th Dec 2020
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Molly is amazing! She listened to what I wanted and made magic happen! I love my new hairstyle, thanks Molly!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Yolanda !
Regards Boilerhouse Jesmond

Great!!

Xanthe
9th Dec 2020
Team Member: Lucy
5.0

Thank you so much!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Xanthe
Regards Boilerhouse Jesmond

A calm experience with a good cut.

Cathy Roberts
8th Dec 2020
Team Member: Zarah
4.5
Appointment verified by SaloniQ Software

Zarah is, as ever, attentive and focused on her current client. She listens to what is wanted and is interested in making sure her cut is what is desired. A very nice experience as a salon visit.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Cathy.
Regards Boilerhouse Jesmond

Amazing

Jemma
3rd Dec 2020
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Came in hating my hair after a colour from another salon and left so happy with colour and cut! Amazing all round and everyone was super lush and friendly

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Jemma delighted to hear you’re happy!
Regards Boilerhouse Jesmond

A Real Treat

Charlotte Cramer
3rd Dec 2020
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Not that I can go many places at the moment but Jo has done a great job making my hair feel so fresh and making me feel very welcome during the process and so did the apprentice (I didn’t catch her name) when washing my hair being very friendly and chatty.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Charlotte !
Regards Boilerhouse Jesmond

Cut and blowdry

Alison Mace
2nd Dec 2020
Team Member: Nina
5.0
Appointment verified by SaloniQ Software

Lovely hairdresser and a great cut. Thanks you for the advice on the colour and great consultation about the cut. Felt more than safe that I would get a good cut, and that everything was being done to protect against covid.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much! Boilerhouse Jesmond

Hair colour

Catherine Dias
2nd Dec 2020
Team Member: Gabi
5.0
Appointment verified by SaloniQ Software

Brilliant

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much! boilerhouse Jesmond

Tint and wax

Sinead Donnelly
4th Nov 2020
4.5

I just realised I was charged for a wax and tint but I only got an eyebrow wax , no tint.

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I feel like a new gal!

Chloe Rose
3rd Nov 2020
Team Member: Izzie
5.0
Appointment verified by SaloniQ Software

Had my hair done for the first time at boiler house tonight and honestly can say I’m so happy I chose to go here! I felt so comfortable right from the very beginning and Izzie was so easy to talk to. She was so confident and did my hair better than I imagined it would look! I Will definitely be back in a few months when it needs done again! The salon was so clean & everyone was just so friendly. Even getting my patch test the girl was so nice. Thank you Izzie for doing such a good job! x

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks for your fantastic review Chloe!
Regards Boilerhouse Jesmond

Hair cut and colour

Jane Doyle
3rd Nov 2020
Team Member: Zarah
5.0
Appointment verified by SaloniQ Software

Fab service as usual!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Jane!
Regards Boilerhouse Jesmond

Highly recommended!

Louise Cochrane
2nd Nov 2020
Team Member: Izzie
5.0
Appointment verified by SaloniQ Software

Lovely friendly atmosphere, First time, and definitely going back! I absolutely love my hair! Thank you x

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Excellent thanks !
Regards Boilerhouse Jesmond

Men’s cut & blow dry

Philip James
2nd Nov 2020
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

Loved it! Great atmosphere and staff. Sophie was lovely and I’m loving my haircut.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Nice one Philip thanks !
Regards Boilerhouse Jesmond

Amazing service

Emily
30th Oct 2020
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

I had a brilliant treatment, cut and finish. Made my extremely damaged hair look and feel amazing, would definitely recommend boiler house.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Excellent thanks Emily!
Regards Boilerhouse Jesmond

First time here

Jade Stephenson
29th Oct 2020
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

I haven’t been to the hairdressers in 4 years after the last place I went to butchered my hair, but after reading reviews I decided to try the boilerhouse! I wasn’t too sure how I wanted my hair but Vicky made me feel comfortable, and explained exactly what she was going to do and I love the cut so much! Couple inches off and more shape around the face was exactly what I was hoping to achieve! Beautiful salon and friendly staff. Will definitely be back!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Jade , lovely review !
Regards Boilerhouse Jesmond

Half head highlights

Maisie
29th Oct 2020
3.5
Appointment verified by SaloniQ Software

Not the best, highlights weren’t done close enough to the root so doesn’t look great and was very pricey - won’t come back.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Hi Maisie, i'm sorry to hear you felt like this after your visit to Boilerhouse. Would you be able to tell me which stylist you saw?

Amazing

Steff Christie
28th Oct 2020
Team Member: Gabi
5.0
Appointment verified by SaloniQ Software

Gabi has done a fantastic job on my hair! She was reassuring straight away and I instantly knew I could trust her and that she’d do a good job. The salon had a lovely atmosphere and every staff member I spoke to was very nice.
Best salon I’ve been to for talent and friendliness

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you for your great review Steff!
Regards Boilerhouse Jesmond

Very good experience

Anna O'donnell
28th Oct 2020
Team Member: Gabi
5.0
Appointment verified by SaloniQ Software

Felt very comfortable, very nice environment, friendly stuff and Gabi did my colour exactly how I wanted!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Anna!
Regards Boilerhouse Jesmond

Cut

Rebecca Dance
28th Oct 2020
5.0

Superbe as always. Thank you

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Rebecca !
Regards Boilerhouse Jesmond

Brilliant cut and colour

Jen Scott
25th Oct 2020
Team Member: Zarah
5.0
Appointment verified by SaloniQ Software

Fab result from the lovely Zahra.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Jen!
Regards Boilerhouse Jesmond

5*

Samantha Lade
24th Oct 2020
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Aways a 5* experience with Molly, delivers exactly what I'm after every time! Looking forward to my next visit already

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Samantha!
Regards Boilerhouse Jesmond

Excellent service

Lynne Moores
22nd Oct 2020
Team Member: Nina
5.0
Appointment verified by SaloniQ Software

Excellent cut and finish by Nina, friendly and Covid safe.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much! Boilerhouse Jesmond

Haircut

Anonymous
20th Oct 2020
Team Member: Zarah
5.0

Lovely haircut, very friendly staff

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much! Boilerhouse Jesmond

Molly is a wizard with hair!

Annabel Macgregor
16th Oct 2020
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

I’ve been going to Molly for my cut and colour since 2018, and all I can say is she’s simply the best!!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much! Boilerhouse Jesmond

Another fabulous hair cut

Sally Craig Lyon
15th Oct 2020
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

I love Jo. She's confident and professional and friendly at the same time. I never worry that I'm not going to like it. She's great.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much! Boilerhouse Jesmond

Going short again

Valerie Johnson
15th Oct 2020
Team Member: Nina
5.0
Appointment verified by SaloniQ Software

After growing my hair in lockdown, I fancied a change. Nina gave a lovely short cut that adds more body and texture. Very pleased with the result.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much! Boilerhouse Jesmond

Overpriced and Rude

Sally
14th Oct 2020
2.0
Appointment verified by SaloniQ Software

After a frosty welcome, I was disappointed when my colourist made a few rude comments about the condition of my hair. It was very patronising and I do not expect that with such an expensive service. After all of this I was told that I had to pay an extra £20 for a blow dry... obviously I was not paying that extra amount when I usually get that included. I will not be coming back to this hair salon and if you want a nice friendly service I would look elsewhere.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Hi there, i'm so sorry to hear that you felt like this on your visit to Boilerhouse Jesmond. All of our prices are available online via our website and displayed outside the salon. As a blow dry with a colour only is a separate service, we do charge as stated on the price lists. would you be able to tell me the stylist you were in with on the day?
Regards
Mitch

Lovely experience

Elaine Armour
13th Oct 2020
Team Member: Zarah
4.5
Appointment verified by SaloniQ Software

very good treatment.. excellent haircut

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much! Boilerhouse Jesmond

Fantastic Salon

Harriet Cowen-Hutton
13th Oct 2020
Team Member: Nina
5.0

Going to the Boilerhouse salon has been in my family for years. With my Grandma, Auntie, Mum and myself all being styled by Nina and Gabi. Both of these ladies are fantastic hairdressers and have become great friends to us all. They have always taken the time to listen to what we wanted and used their experiences to offer their advice and reccomendations on cut and colour to suit us. The rest of the staff are always so welcoming and warm which is why I always reccomend the Boilerhouse to anyone looking for top quality hairdressing and beauty services.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much! Boilerhouse Jesmond

Hair cut and colour

Jane Doyle
13th Oct 2020
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Fab salon. Love my regular visit. Vicky fantastic hairdresser.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much! Boilerhouse Jesmond

Hair cut

Caroline Fabri
12th Oct 2020
Team Member: Zarah
5.0
Appointment verified by SaloniQ Software

I was welcomed, salon spotless clean and Zarah top notch. I definitely be back.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much! Boilerhouse Jesmond

Great service, atmosphere and hair!

Jennifer Mullan
11th Oct 2020
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

I’ve been coming to this salon for years and am loyal to Michael as he always does just what I want. We also have a great chat. Lovely atmosphere too, even in the current climate. Would strongly recommend.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much! Boilerhouse Jesmond

Difficult hair is not so difficult for boilerhouse

Mark Lambert
9th Oct 2020
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Great haircut professional cut by Vicky who is able to make my sagittarian behave and look great....highly recommended

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much! Boilerhouse Jesmond

First visit to Boilerhouse

Sharon White
9th Oct 2020
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Welcoming, efficient, professional and fun experience. Vicky knew exactly what to do with my thick, overgrown hair in much need of TLC.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much! Boilerhouse Jesmond

Fab in every way

Roanna Gray
8th Oct 2020
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Very clean, all covid precautions taken seriously. Lovely ambience . Wonderful haircut - just what I asked for thank you Vicky, couldn’t have been better

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much! Boilerhouse Jesmond

Excellent haircutter

Irayna Lovedale
8th Oct 2020
Team Member: Nina
5.0
Appointment verified by SaloniQ Software

Always great

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you !
Regards Boilerhouse Jesmond

Great experience

Steph Turner
7th Oct 2020
Team Member: Izzie
5.0

Hadn’t had my hair cut in ages and Izzie did an amazing job listening to what i wanted and fixing my hair! Definitely will be coming back

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much! Boilerhouse Jesmond

Big day

Olive Rutherford
6th Oct 2020
Team Member: Margaret
5.0
Appointment verified by SaloniQ Software

Well my long overdue hair cut finally arrive , I am thrilled with my new style Margaret thank u again ,I felt totally safe 10/10

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much! Boilerhouse Jesmond

First haircut since before lockdown

Lisa Hawdon
4th Oct 2020
Team Member: Nina
5.0
Appointment verified by SaloniQ Software

I honestly don’t ever usually write reviews but i had the loviest experience at your salon today. I’m a little nervous when it comes to hairdressers, I never know what I want or what to ask for and with having long hair just always seems my options are somewhat limited. I came in yesterday after months of lockdown hair and felt instantly welcomed . I got introduced to Nina and she made me feel so at ease, she talked through all my options and then once we made a plan she was just lovely and we chatted on throughout out my whole haircut . think I must of told her my life story everything from life as twin to neighbourhood kindness (which I don’t usually do) . when I got home I told my partner all the things we discussed and he was amused at how many topics you can cover in an hour he Also encouraged me to write this review as he could tell how nice of experience I had . Anyway thank you Nina for a lovely haircut but most of all for how you made me feel the rest of the day, your a absolutely fantastic lady . I know who I’m asking for next time I make an appointment . Lisa xxx

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks for your wonderful review .
Regards Boilerhouse Jesmond

Massage

Ian White
2nd Oct 2020
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

I have been having massages for over 30 years and Amy’s massages are up there with the best. Thoroughly recommend.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Ian !
Regards Boilerhouse jesmond

Team boiler house

Michelle Turnbull
2nd Oct 2020
Team Member: Vicky
4.5
Appointment verified by SaloniQ Software

As always my girls Vicky and Gabi look after me. I love their straight talking and hair guidance and support. Every time I get my hair done I’m given compliments. Thank you x

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Michelle!
Regards Boilerhouse Jesmond

5* everything

Jennifer Hubbard
1st Oct 2020
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

So happy with my balayage and all over colour appointment today. I had a vision in my head and the final result was absolutely spot on- thanks Jo!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much! Boilerhouse Jesmond

Enjoying the grey

Jill Verrill
30th Sep 2020
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

I have been visiting The Boilerhouse on and off for the last 20 years, always with impeccable results. The mood is so relaxed and friendly. The cutting and styling standards as good if not better than I have experienced in some of the top London salons. Jesmond is lucky to have such a great place for hairdressing. I’ve lately taken the step of embracing the grey. That has been handled really well - both on hair advice and the gradual chop. I’m really delighted with the result. Thanks to all the team.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much! Boilerhouse Jesmond

Eyebrow Lamination

Beth Livings
30th Sep 2020
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Love my eyebrows thank you so much Amy! X

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much! Boilerhouse Jesmond

Hair cut 100

Linda Ross
30th Sep 2020
Team Member: Margaret
5.0
Appointment verified by SaloniQ Software

Came in feeling about 100 left walking on air. Thank you Margaret

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much! Boilerhouse Jesmond

Professional but personal.

C. Hunter
30th Sep 2020
Team Member: Molly
4.5
Appointment verified by SaloniQ Software

As someone who usually dislikes Hairdressing salons, I was genuinely impressed with my experience at The Boilerhouse.
Everyone was friendly and attentive. I particularly liked my hairdresser, Molly, who cut my hair just as I asked and didn't try and press me into having a cut I wouldn't have a chance of styling myself.
Good to see strict adherence to COVID-19 PPE and Social Distancing too.
I'll definitely be back!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much! Boilerhouse Jesmond

Fun and Professional

Katherine Short
28th Sep 2020
Team Member: Zarah
4.5
Appointment verified by SaloniQ Software

Very welcoming and friendly when I walked in. Washed hair well and the products used were fantastic. Listened to what I wanted for a cut and made it happen. Only recommendation i would say is I did advise I had psoriasis in my scalp and she was a bit hard with the comb and brush. Other than this was ace and I will be back.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much! Boilerhouse Jesmond

Compassionate staff & lovely finish

Emily Walker
26th Sep 2020
Team Member: Izzie
5.0
Appointment verified by SaloniQ Software

I had a lovely experience at the Boilerhouse, Izzie really took the time to listen to my concerns with my damaged hair and completed my look exactly how I wanted it. She was very professional and I’m so pleased with the outcome - I will definitely come here again. Thank you :)

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you for your review Emily .
Regards Boilerhouse Jesmond

Very professional

Jane
25th Sep 2020
Team Member: Jo
5.0

Brilliant haircut and colour by Jo and Molly - super teamworking! Excellent professional service. Delighted with results and a bit of pampering has given me a real lift after a few difficult months. All very safe and clean.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you for your review Jane .
Regards Boilerhouse Jesmond