Boilerhouse Hair and Beauty Salon Jesmond

9 Acorn Rd, Newcastle upon Tyne, Tyne and Wear, NE2 2DJ

About us

Boilerhouse was born from the creative vision of Kim Le-Neveu and Steve Jones, hairdressing heavyweights with over 30 years salon experience apiece. In their early careers both spent time with Vidal Sassoon, with Steve developing managerial experience at the South Molton Street branch and Kim teaching at the renowned Vidal Sassoon Academy.
The pair then spent 3 years touring the Far East, delivering training seminars on the latest hair techniques and styles. Before returning home the pair spent time in Australia, becoming involved in fashion and photography work for top magazines.
On returning home, Kim and Steve found themselves in great demand; the logical next step was to open their own premises. Boilerhouse opened its doors in Newcastle in 1985 and rapidly established a well-earned reputation as a leading salon in the region.
Boilerhouse has since gone from strength to strength, with Kim as the head stylist / trainer and Steve taking on the role of full-time salon manager. The salon has consistently proved to be a hit both with customers and within the fashion world. The team are regularly involved in fashion events, with Boilerhouse cuts and styles being published in most major national and international hair magazines.

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Opening hours

Monday Closed
Tuesday 09:00 - 20:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 20:00
Saturday 08:00 - 17:00
Sunday Closed

Reviews

4.89
1,067 verified reviews
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Value
Result
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Hair cut

Morag Macdonald
16th Nov 2019
Team Member: Nina
5.0
Appointment verified by SaloniQ Software

Great haircut as always!!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much!

Amazing experience

Melanie Hall
16th Nov 2019
Team Member: Gabi
5.0
Appointment verified by SaloniQ Software

After endless visits in the past to salon after salon I have finally found the one!

From the moment I walked in I was made to the feel welcome and comfortable.

Gaby was fab and has done an amazing job, certainly made a girl smile today :)

I love my colour and cut and it has really freshened my hair up.

Thank you so much for today and I will defo be back and recommending to friends and family xxx

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much!

Fantastic!

Nikita Corkill
15th Nov 2019
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Really lovely service and I love my new hair cur from Molly! I would definitely recommend! Fantastic!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Cut and blow dry

Vicky Mcintyre
14th Nov 2019
Team Member: Nina
5.0
Appointment verified by SaloniQ Software

Been coming to Nina for years so know I’m in safe hands ? another lovely cut thanks Nina xx

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Vicky !

Cut and blow dry

Amber Dummett
13th Nov 2019
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Really good, discusses and always gets what I want

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks for your feedback !

First time experience

Fiona Kelly
12th Nov 2019
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

Today was my first time at the Boilerhouse and hands down one of the best salon experiences I’ve had. I was very pleased with how friendly and attentive the staff were, not to mention how much I loved the end result of my hair. Highly recommend.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Kelly I will forward on your comments !

Review

Anonymous
9th Nov 2019
5.0

Great service, lovely colour! Such nice staff! Made me feel very welcome. Very happy with my hair ☺️

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Spray tan

Ami Turner
8th Nov 2019
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Amy is so professional and polite! Great member of staff. She made me feed so comfortable and I loved my spray tan! Thanks Amy xxx

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you I will pass your comment to Amy!

Happy customer

Alice Keating
8th Nov 2019
Team Member: Zarah
5.0
Appointment verified by SaloniQ Software

Zarah coloured my hair and Kirsty blow dried it, I always have a lovely relaxing time at Boilerhouse , the staff are welcoming, friendly and I've never been to such a professional yet relaxing salon
Full Mark's!!!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Alice I will pass your comment to the girls !

Another great hair cut and colour

Jan Cowell
7th Nov 2019
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

After more than 30 years of coming to Boilerhouse, I have a new stylist. Still, I didn't need to worry about the quality of my cut. Vicky gave me a great cut and as always Gabi did a super colour.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Jan Kim will be delighted to know you’re happy !

A must when in Newcastle

Alison Mcintosh
7th Nov 2019
Team Member: Jo
5.0

Always a pleasure to visit the boilerhouse even tho I live in Scotland Can always be assured of great service value and hair

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Alison .

Cut and blow dry

Sophie Laird
7th Nov 2019
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Having had my hair really long so years now I decided to get the chop and I couldn’t have asked for a better stylist. Lucy consulted with me about the length I wanted it numerous times making sure it was exactly what I’d asked for. Came out of the salon delighted with my new hair! Thank you!! X

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Sophie I will forward on your compliment.

First class service

Carol Barwick
6th Nov 2019
5.0
Appointment verified by SaloniQ Software

Brilliant professional service from start to finish.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Carol !

Cut and dried

Marion Farmer
3rd Nov 2019
Team Member: Zarah
5.0
Appointment verified by SaloniQ Software

Great relaxing place to be. Lovely helpful staff. Styling just right.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Still here!!

Catherine Dias
1st Nov 2019
Team Member: Vicky
4.5
Appointment verified by SaloniQ Software

Brilliant

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Catherine ?

Cut & blow dry

Anonymous
1st Nov 2019
Team Member: Vicky
5.0

As always a perfect cut, lovely banter & a relaxing atmosphere.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Very pleased

Anonymous
31st Oct 2019
5.0

Very friendly staff. Very pleased with my cut. Hope I manage to style it as well as Michael when I do it myself. Definitely going back

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks anonymous I’ll pass on your comment to Michael !

After 30 years a new haridresser

Lucy Armstrong
31st Oct 2019
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Excellent. Thirty years with or. Person and Vicky has stepped into the breach. Really well done - a very professional job.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Delighted you’re happy Lucy I’ll tell Kim and also congratulate Vicky.

5 stars all round

Bea
31st Oct 2019
5.0

Lovely welcoming staff, relaxing experience and a amazing haircut!!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Glad to hear you’re pleased !

Cut and Finish

Kerrie Webster
30th Oct 2019
Team Member: Zarah
5.0
Appointment verified by SaloniQ Software

Lovely stylist, really happy with the result.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

JUST THE BEST

Catherine O'connor
26th Oct 2019
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Molly is simply the best. Consistently efficient and effective as well as friendly and pleasant. An expert cutter.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

thank you so much!

Another special afternoon

Judith Michie
24th Oct 2019
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Gaby coloured my hair so skilfully and Jo really knows what she is doing. As ever, first class treatment at The Boilerhouse

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Judith I will forward your comment to the girls !

Fabulous Colour

Alison Wilkinson
22nd Oct 2019
Team Member: Gabi
5.0
Appointment verified by SaloniQ Software

Came to Gabi wanting a change in colour. She has improved my hair a million times over!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Alison I’ll forward to Gabi !

Haircut

Anonymous
19th Oct 2019
5.0

Can't remember her name sorry but I'm very pleased with cut her kindness and consideration to my circumstances.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you for your kind comment .

Haircut

Lucie Salkeld
18th Oct 2019
5.0
Appointment verified by SaloniQ Software

Do not remember name of stylist sorry but 10/10.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Lucie !

Loved it!

Mollie Stebbings
17th Oct 2019
Team Member: Zarah
5.0
Appointment verified by SaloniQ Software

Loved my balyage, the actual salon itself was lovely too

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much, will pass this on

Service

Vivienne Mason
17th Oct 2019
Team Member: Sally
5.0
Appointment verified by SaloniQ Software

Friendly staff and exceptional service from Sally

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Friendly staff and great result!

Olivia Major
17th Oct 2019
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Lovely warm welcome, swiftly taken to the spray tan room. Amy was really friendly, instantly made me feel at ease. She was professional throughout and I’m really happy with the result

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much Olivia

Eyebrow appointment

Anonymous
16th Oct 2019
Team Member: Amy
5.0

Amy always takes such care over her work and is such a perfectionist! Would not trust anyone else.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

First time client

Karen Bosson
16th Oct 2019
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

The salon and staff were very welcoming and Molly was very helpful as I didn’t really know what I wanted doing. She gave me her opinion and advice then went on to do an excellent job of cutting and styling my hair. I’d definitely go back.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much Karen, will pass this on to molly

Brilliant Brows

Monica Dudley
12th Oct 2019
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Amy is an amazing stylist who makes my brows look amazing every time

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much monica, will pass this on to amy

Fave salon

Patricia Simmons
11th Oct 2019
Team Member: Vicky
4.5
Appointment verified by SaloniQ Software

Always does a fantastic job and makes me feel a million dollars

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Response from Boilerhouse Hair and Beauty Salon Jesmond

thank you, will pass this on to vicky

Maria Wax

Yami Osorio
10th Oct 2019
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

This review is for Maria beautician. Why send me a review and not have the name of your staff on the list??
Maria was very good, checked to ensure I was alright the whole way through. Will definitely go back.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much, Maria has now been added to the list of staff, apologies.

Amazing

Phoebe Straston
9th Oct 2019
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Had balayage colour and a cut, amazing so happy with the result, will defiantly return!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Hi Phoebe thank you for your response I'm delighted to hear how pleased you are.

Amazing

Phoebe Straston
9th Oct 2019
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Had balayage colour and a cut, amazing so happy with the result, will defiantly return!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much phoebe

Mrs

Valerie Sutherland
8th Oct 2019
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

First class hair cut as always, I always find all the staff as very efficient & friendly.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much Valerie

Ginger Again!!

Simone Quinn
8th Oct 2019
Team Member: Gabi
5.0
Appointment verified by SaloniQ Software

Was far too long between visits but Gavin has returned me to my gorgeous ginger colour and I’m loving it!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much Simone,

Excellent

Stephanie Wesley
8th Oct 2019
5.0
Appointment verified by SaloniQ Software

From shampooing hair, colouring then cut and style. Excellent
Plus being really understanding with offers of help when I received an anxious call from
Home..
many thanks for offers of help. All is fine .

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you Stehpanie, looking forward to seeing you again.

Really pleased

Alison Tomson
7th Oct 2019
5.0
Appointment verified by SaloniQ Software

Really please, ?? thank you very much.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

You’re welcome glad you’re happy !

Hairdo

Lesley Mackay
6th Oct 2019
Team Member: Nina
5.0
Appointment verified by SaloniQ Software

Excellent haircut as usual. Nina always makes me feel welcome and comfortable. A relaxing experience.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Lesley I’ll forward on to Nina

Great as always.

Laura Proctor
5th Oct 2019
Team Member: Zarah
5.0
Appointment verified by SaloniQ Software

I’ve been to Zarah at Boilerhouse a few times now. She always listens carefully and delivers exactly what I ask for. I highly recommend this salon.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Laura delighted to hear you’re happy. I will forward on to Zara !

Superb colour

Kath Gray
4th Oct 2019
Team Member: Gabi
5.0
Appointment verified by SaloniQ Software

Fantastic service . So happy with colour from Gavin .

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Kath glad to hear you’re happy!

5 star hair salon

Louise Wellington
4th Oct 2019
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

As usual a very good cut by Michael which is why I never go anywhere else.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much Louise, look forward to seeing you soon.

Thank You

Rosamund Stansfield
3rd Oct 2019
Team Member: Nina
5.0
Appointment verified by SaloniQ Software

Excellent as usual

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you Rosamund

Model

Ann Mallett
2nd Oct 2019
3.0
Appointment verified by SaloniQ Software

Had roots done, half head as a model. Was told £20 on phone to be charged £35 which I felt let down by. The worst thing for a customer is an unexpected cost at the end. Wished I had just waited now and got a cut/colour like I normally do but thought for the sake of £20 I would treat myself.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Hi Ann, the cos that you were quoted on the phone seems to be root re touch which is £20. The service you had on the day was foil roots which comes under half head. sorry for any confusion

Haircut

Lorraine Munro
1st Oct 2019
Team Member: Nina
5.0
Appointment verified by SaloniQ Software

Usual fantastic service
Friendly professional x

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Lorraine !

Great cut

Stuart Sim
1st Oct 2019
5.0

⭐️⭐️⭐️⭐️⭐️

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Stuart !

First Visit

Hannah Williams
1st Oct 2019
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Great place v cool inside and good atmosphere. Stylist friendly and chatty too! will def come back!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Hannah delighted to hear you’re happy!

Very dissapointed

Linda Scott
30th Sep 2019
1.5
Appointment verified by SaloniQ Software

What should have been a simple task proved too much for the "stylist" my hair was left damp after two attempts to waffle it dry, after the actual blowave was only started after she had waffled it half dry, no tension in my hair, I could have done a better job myself.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Hi Linda, sorry to hear you felt like this, we hope to welcome you back at some point and change your mind.

The start of an amazing journey ?

Emma Miller
27th Sep 2019
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

I had high hopes visiting the salon today and I was not disappointed! Michael and his colleagues were so helpful with advising on my hair colour and he gave me a gorgeous blowdry. Looking forward to my next visit and continuing my journey back to blonde.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much emma, was lovely to meet you.