Boilerhouse Hair and Beauty Salon Jesmond

9 Acorn Rd, Newcastle upon Tyne, Tyne and Wear, NE2 2DJ

About us

Boilerhouse was born from the creative vision of Kim Le-Neveu and Steve Jones, hairdressing heavyweights with over 30 years salon experience apiece. In their early careers both spent time with Vidal Sassoon, with Steve developing managerial experience at the South Molton Street branch and Kim teaching at the renowned Vidal Sassoon Academy.
The pair then spent 3 years touring the Far East, delivering training seminars on the latest hair techniques and styles. Before returning home the pair spent time in Australia, becoming involved in fashion and photography work for top magazines.
On returning home, Kim and Steve found themselves in great demand; the logical next step was to open their own premises. Boilerhouse opened its doors in Newcastle in 1985 and rapidly established a well-earned reputation as a leading salon in the region.
Boilerhouse has since gone from strength to strength, with Kim as the head stylist / trainer and Steve taking on the role of full-time salon manager. The salon has consistently proved to be a hit both with customers and within the fashion world. The team are regularly involved in fashion events, with Boilerhouse cuts and styles being published in most major national and international hair magazines.

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Opening hours

Monday Closed
Tuesday 09:00 - 20:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 20:00
Saturday 08:00 - 17:00
Sunday Closed

Reviews

4.89
1,067 verified reviews
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Great cut

Kath Crabbe
7th Aug 2019
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Really good cut. I have difficult hair to cut. Listened to what I wanted and advised accordingly. Very pleased with the result.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you I will pass your positive comment on to Molly !

Love my hair

Nazia Ali
6th Aug 2019
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Very happy with my cut!
Lovely salon and staff, thank you!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Excellent !

Ms

Deborah Carey
6th Aug 2019
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Brilliant as always. Would be lost without Vicky !!!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Deborah!

Simply The Best!

Pat Watson
4th Aug 2019
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

I have been going to Boiler House for 19 years and have always had great service. My stylist is Jo She is fabulous! Gives advice when needed, makes suggestions, she listens and has a sense of humour and above all she is a top stylist. I wouldn't want to go anywhere else.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Excellent hair cut

Claire Grant
2nd Aug 2019
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

As always an excellent haircut and blow dry by Vicky. She really understands curly hair:-)
All the Staff are lovely and the place has s relaxed but attentive vibe.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Brilliant as always

Heather Scott
1st Aug 2019
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Totally top notch as always

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Regular hair trim

Aileen Taylor
1st Aug 2019
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

As always, an uplifting experience.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Fabulous services by fabulous people

Lauren Rolph
1st Aug 2019
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

I always feel so welcome and looked after regardless of what treatment I get!!! Saw Alexa for a Jessica french polish and Jo for a deluxe cut and was so comfortable and relaxed throughout both treatments. These lovely ladies went above and beyond to make sure my time in the salon was exceptional.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Highly recommended

Vic cap
1st Aug 2019
Team Member: Zarah
5.0
Appointment verified by SaloniQ Software

Brilliant job fixing a bodged colour (was done elsewhere), felt like adequate time
Was taken to get the cut right, really friendly & great with my little girl, - I’m an old customer, returning for the first time in ages, - won’t be going anywhere else x

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Lovely salon, really good service

Anonymous
31st Jul 2019
4.5

Lovely salon, really good service, new exactly what I wanted and needed done straight away and quality cut

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Being Blonde..

Sophie Mclean
31st Jul 2019
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

I have had lots of previous hair disasters and since coming to Sophie my hair is the longest and healthiest it has ever been. It’s always perfect and the exact colour blonde that I want. Highly recommend her!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Mrs

Anonymous
30th Jul 2019
Team Member: Molly
5.0

Excellent advice and a beautiful result.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Great styling as ever

Stuart Sim
30th Jul 2019
Team Member: Nina
5.0
Appointment verified by SaloniQ Software

Best salon in Newcastle

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Great styling as ever

Stuart Sim
30th Jul 2019
Team Member: Nina
5.0
Appointment verified by SaloniQ Software

Best salon in Newcastle

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Mrs

Valerie Sutherland
26th Jul 2019
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

I'm always very pleased with my hair cut & the service, everyone is always professional & very friendly. I often get compliments on my hair.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Absolutely perfect

Matthew Hoyle
25th Jul 2019
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

I was a little nervous when I first arrived but I was made to feel very at home and relaxed. The service was quick and kind and I couldn’t be more happy with the results of my perm. I really do recommend this to absolutely anyone.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Waxing Has been efficient and quick

Eva D
24th Jul 2019
5.0
Appointment verified by SaloniQ Software

Alexa has been super efficient and friendly, as much as a Brazilian hurts Alexa made it easy, fast and fun, we had a giggle and I would recommend! In and out In no time, I love all the staff, Thank you

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Lovely nails

Heather
23rd Jul 2019
4.5
Appointment verified by SaloniQ Software

I had my second gel manicure with Alexa today. Such high quality and lasts for weeks. I’d definitely recommend it to anyone.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Perfect

Rachel Conroy
20th Jul 2019
Team Member: Zarah
5.0

Great experience, hair looks great! Will be back!!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Review

Anonymous
19th Jul 2019
Team Member: Molly
5.0

Great as always

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Wonderful!

Gemma Cleland
19th Jul 2019
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

My first trip to the salon and I will definitely be back. Everyone was really friendly, and the atmosphere was lovely and inviting, upstairs felt really calm (there was a puppy) thanks to Jo who cut my hair after listening to exactly what I was after and got it just right. Thanks so much x x

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

As always an excellent service in a relaxing atmosphere.

Richard Sanderson
18th Jul 2019
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Been a regular customer of Boilerhouse for over 10 years. Great service with really talented stylists. No need to go anywhere else....

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Cut to my new wig

Rebecca Goldkin
18th Jul 2019
Team Member: Sally
5.0
Appointment verified by SaloniQ Software

Absolutely amazing service and beautiful cut by Sally who has an eye and skill to match what suits the client best! I wasn't sure of how to style before the appointment but Sally had helped me finalise and perfect my vision and I LOVE the final result. The salon is beautiful and is a pampering experience in itself! Cannot recommend enough!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Hair trim/help/advice

Vivienne Mason
17th Jul 2019
Team Member: Sally
5.0
Appointment verified by SaloniQ Software

Found the salon very welcoming
Sally made me feel at ease and was easy to chat with and also gave lots of useful tips.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Boilerhouse stylists

Pauline
16th Jul 2019
Team Member: Margaret
5.0

I have had my hair cut and styled by Margaret for 20 years ... which says it all ?

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Best stylist

Keith Thompson
16th Jul 2019
Team Member: Vicky
5.0

Vicky has been cutting my hair for about 15 years and I am always very happy with her skills. She is a lovely and gentle hairdresser. I can easily recommend her and the rest of the staff at Boilerhouse who are consistently professional

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Happy client

Nan Stuart
16th Jul 2019
Team Member: Margaret
5.0
Appointment verified by SaloniQ Software

Made very welcome excellent colour and cut

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much

Another wonderful appointment

Judith Michie
14th Jul 2019
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

Sorry I did not pick up the request until
Now as we have Canadian family staying!
Fantastic service from Kim and Gaby who always go the extra mile in terms of service and kindness. I had first class care. Kim has radically changed my look! Most weeks someone tells me I look twenty years younger and that the new style reflects my personality. When I see old photos of myself, I see what a miracle Kim has wrought. I feel more useful and invigorated. I have even updated my clothes. Thank you so much.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much

Great service at short notice.8

Jenny Wylie
13th Jul 2019
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

So accommodating for myself and my mother for my sons Graduation Ceremony. All booked within 24 hours of event. Perfect job. Really happy. Friendly

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much

Always amazing

Jenny Johnstone
12th Jul 2019
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Jo is so friendly and professional, she always makes me feel amazing and she totally knows her stuff and my hair is healthy and happy! Love my trips to see her. I also go to have nails and lashes done and alexa is fab at those. Lovely salon, great team and really accommodating for my young baby.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much

Great cut

Michael Harrison
11th Jul 2019
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Normally see Nina but she’s off on her hols, booked last minute with jo, v happy, many thanks!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much

Michael

Lucy
11th Jul 2019
Team Member: Michael
5.0

Always does a great cut!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much

Excellent Waxing

Louise Cowey
11th Jul 2019
5.0
Appointment verified by SaloniQ Software

Alexa was great! Waxing very thorough. Will be back!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Pricey but consistently good

Sue Wilson
9th Jul 2019
Team Member: Gabi
4.0
Appointment verified by SaloniQ Software

My blonde and copper highlights are much admired and Gabi always knows what is needed. I don’t have to think about it!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Hair cut

Gill Lakey
6th Jul 2019
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Love the way Molly has shaped / cut my hair....takes no effort to style myself.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Why I keep coming back

Clare Mills
3rd Jul 2019
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

For the best hair with lovely people. I can say “I’m feeling antisocial”, bury my mind in a book of magazine, look up at the end and I’ve been transformed from a shaggy mess to someone with beautiful hair. Worth the 60 mile round trip every time. Thank you x

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Best hairdressing salon

Anonymous
30th Jun 2019
5.0

Love my haircut and Nina is so good at knowing what type of style I am asking for, she has a lovely relaxed manner which makes me feel at ease.
Been going to boilerhouse for many years would not go anywhere else

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Super

Kim
29th Jun 2019
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

I always get super comments on the colour of my hair thanks to Gabi and the cut thanks to Vicky - it’s a great friendly salon where nothing is too much bother

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Nails gel

Emanuela Torelli
28th Jun 2019
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Perfect nails gel. Nice atmosphere.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Amazing

Brogan
28th Jun 2019
Team Member: Gabi
5.0
Appointment verified by SaloniQ Software

My first visit to the salon and I couldn’t be happier! Hair coloured by Gabi- so pleased with how it turned out very talented at what she does. Lovely staff will definitely come back x

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

The best place I have been

Jen Gibson
28th Jun 2019
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

It's the place where they would really think about your style instead of persuading you to do more colour or other things, the hair remains good whne it's longer, and good for my face and body in general! Couldn't recommend more.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Consistently expert and skilled service

Anonymous
27th Jun 2019
Team Member: Kim
5.0

Excellent experience as ever. Professional, skilled and accomplished.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Cut and Blowdry

B Robson
25th Jun 2019
Team Member: Nina
4.5
Appointment verified by SaloniQ Software

Nina cuts my hair the best- in many years of going to different hairdressers over the years.
NHS discount makes it good value for me.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

really happy with my hair :)

Alex Malles
25th Jun 2019
Team Member: Ruby
5.0
Appointment verified by SaloniQ Software

loved it was listened to and given exactly what i wanted ruby did a great job fixing what another salon had done, will definetly make this my new hairdressers, it was nice and clean aswell with a nice atmosphere x

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Happy haircut

Rosamund Stansfield
25th Jun 2019
Team Member: Nina
5.0
Appointment verified by SaloniQ Software

Excellent

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Nice staff, don’t love the result

Tina Peacock
22nd Jun 2019
Team Member: Lucy
4.5
Appointment verified by SaloniQ Software

The service I received was fine and everyone was friendly. But I’m not overly impressed with my cut. It’s absolutely fine if I just wanted something basic, but I asked for more shaping around the face and shorter layers, but I was told it wouldn’t work. I’ve ended up with a very boxy square looking hair cut that does nothing for me around my face. I think next time I’ll try and find someone who knows curly hair well and can cut accordingly. I never go to hairdressers but I felt like treating myself, but on this occasion sadly I wished I hadn’t

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Response from Boilerhouse Hair and Beauty Salon Jesmond

We are so sorry to hear you felt like this, we always advise our staff to go with what they think will be best for the client, in this case we may have got it wrong. I would love you to come back in so we can look over it for you

Haircut

Hilary Parker
21st Jun 2019
Team Member: Nina
5.0
Appointment verified by SaloniQ Software

Superb as always

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Amazing

Rachel
20th Jun 2019
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

I had the best experience here. It was so relaxing and my hair looks amazing. While I was running a bit late, Jo fit me in and I couldn’t be more grateful. Thank you!!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Boilerhouse

Ryan Doran
20th Jun 2019
Team Member: Nina
5.0
Appointment verified by SaloniQ Software

Lovely visit! All of the staff, particularly Owen and Nina, were very attentive and polite.
I will definitely be returning!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

My first visit

Susan Gibbons
20th Jun 2019
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

A lovely visit! I was tired if my colour and my cut had lost its shape. Sophie was great at working out exactly what I was looking for and she gave me a great colour with caramel baby lights to give movement and the cut was great, a lovely shape and my hair felt in great condition again. Wonderful, just what I was looking for! Thankyou Sophie

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much