Boilerhouse Hair and Beauty Salon Jesmond

9 Acorn Rd, Newcastle upon Tyne, Tyne and Wear, NE2 2DJ

About us

Boilerhouse was born from the creative vision of Kim Le-Neveu and Steve Jones, hairdressing heavyweights with over 30 years salon experience apiece. In their early careers both spent time with Vidal Sassoon, with Steve developing managerial experience at the South Molton Street branch and Kim teaching at the renowned Vidal Sassoon Academy.
The pair then spent 3 years touring the Far East, delivering training seminars on the latest hair techniques and styles. Before returning home the pair spent time in Australia, becoming involved in fashion and photography work for top magazines.
On returning home, Kim and Steve found themselves in great demand; the logical next step was to open their own premises. Boilerhouse opened its doors in Newcastle in 1985 and rapidly established a well-earned reputation as a leading salon in the region.
Boilerhouse has since gone from strength to strength, with Kim as the head stylist / trainer and Steve taking on the role of full-time salon manager. The salon has consistently proved to be a hit both with customers and within the fashion world. The team are regularly involved in fashion events, with Boilerhouse cuts and styles being published in most major national and international hair magazines.

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Opening hours

Monday Closed
Tuesday 09:00 - 20:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 20:00
Saturday 08:00 - 17:00
Sunday Closed

Reviews

4.89
1,067 verified reviews
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My first visit

Susan Gibbons
20th Jun 2019
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

A lovely visit! I was tired if my colour and my cut had lost its shape. Sophie was great at working out exactly what I was looking for and she gave me a great colour with caramel baby lights to give movement and the cut was great, a lovely shape and my hair felt in great condition again. Wonderful, just what I was looking for! Thankyou Sophie

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

New lashes

Anonymous
14th Jun 2019
5.0

After years of having infills and being unaware of the damage I’ve been doing, I feel like both Amy and Alexa have both given me really good advice on how to restore them and helped make the best of what I have! Thank you both!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Amazing

Phillipa Chalk
13th Jun 2019
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

First time visit, very nervous as I wanted a big change. Jo did not disappoint. She listened to my vision and executed it perfectly. Gorgeous salon, so interesting. All staff looked cool and were super welcoming. I left feeling great and confident and had so many compliments from friends and strangers. Will never go anywhere else from now on. Thanks Jo and the team, you made me look and feel fantastic, much love ????????????

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Fabulous as ever

Kim Suleman
13th Jun 2019
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Whilst I have been visiting the Boilerhouse monthly for many years, too many to count I always leave very happy. The standard of cutting is exceptional and I would go nowhere else.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Good

Olivia Tyralska
13th Jun 2019
4.5
Appointment verified by SaloniQ Software

Lovely salon and was happy with my hair but after telling my hairdresser that I was going to a university summer ball she didn’t think to let me know I was eligible for 30% student discount! Seems a bit unhelpful, I could’ve saved about £40 :(

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Apologies for this, we always advise to mention to reception so we can apply the discount there

Excellent

Joe Hewitson
13th Jun 2019
5.0

Very pleased with end result

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Ms

Anonymous
12th Jun 2019
5.0

extremely friendly. good service. great haircut

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Always an amazing experience

Ali Tarn
8th Jun 2019
Team Member: Margaret
5.0
Appointment verified by SaloniQ Software

I really look forward to my pamper time at the Boilerhouse. Margaret is an excellent stylist and colourist. She always knows just what to do to tame my mane and let me leave the salon feeling fabulous. I don't know where I'd be without her.....She's never allowed to retire!!!!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Love my colour

Carys
8th Jun 2019
Team Member: Jo
5.0

Love my colour, highlights look really nice and natural and I also love the atmosphere of this salon. Definitely would recommend to people.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Best hair experience I’ve had

Jade Ebbs
6th Jun 2019
Team Member: Sally
5.0
Appointment verified by SaloniQ Software

I was told when I came in that the hair I wanted may not be possible but that sally would try anyway. I walked out the happiest I’ve been as it was exactly as I’d been picturing and no-one had been able to get it right before. Sally was so knowledgeable about my hair and was able to explain what had previously gone wrong and how we could make it work for the future. Highly recommend Boilerhouse and sally as I will definitely be returning again.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank so much

Thank you for saving my hair!

Cheryl Moore
6th Jun 2019
Team Member: Sophie
4.0
Appointment verified by SaloniQ Software

My hair had been butchered by another salon, it was awful. Sophie was fantastic and transformed me back in to a human being!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Couldn’t be happier!!

Alexia Basch
5th Jun 2019
Team Member: Zarah
5.0
Appointment verified by SaloniQ Software

The place is absolutely stunning, the service is amazing and I felt very welcome and very well looked after. I’m so happy with how my hair came out, it’s exactly what I wanted! Thank you so so much.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Inspiring cut

Helene Brandon
4th Jun 2019
Team Member: Nina
5.0
Appointment verified by SaloniQ Software

Love this salon. Always welcoming and chilled. Had a bad day and Nina made it better with fab new styling

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Excellent service!!

Georgia Batty
4th Jun 2019
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

I’ve been coming here for a while now and everytime has been amazing!! The staff are lovely and I’m always getting comments on how nice my hair is! Sophie is an absolute asset to the team, so welcoming and excellent at recommending hair styles and colours. I’ve recommended all my friends and family to come to the salon

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much Georgia

AMAZING

Lauren Mceaphan
1st Jun 2019
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Absolutely Over the moon at how wonderful my hair has turned out! I was so anxious about going to boiler house purely through my own anxiety but the whole staff team made me feel so welcome and at ease!! Would 100% recommend them to anyone!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much Lauren

Great Cut

Steven Wilsom
1st Jun 2019
Team Member: Zarah
5.0

Amazing cut as ever

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much Steven

Great service, great hair

Jennifer Mullan
1st Jun 2019
Team Member: Michael
4.5
Appointment verified by SaloniQ Software

I’ve been going to this salon for years and it’s great for a pamper. Lovely atmosphere, friendly staff, and lasting hairstyle. It is quite pricey but the little extras such as wine and the massage chair make it worth it, as is the quality of the cut and colour I get from Michael. I strongly recommend!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much Jennifer

Lovely Place

Bethany Mceachan
1st Jun 2019
5.0
Appointment verified by SaloniQ Software

So professional and the team are lovely and friendly!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much Bethany

Great Stylist ????????

Mary Smith
31st May 2019
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

First visit to the Salon and really impressed. Molly was lovely and put me at ease straight away and more than happy with my cut and finish. Thanks again Mx

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much Mary

Simply perfect.

Mollie McIver
30th May 2019
Team Member: Sally
5.0

I booked a last minute appointment. I booked it with Sally. Sally doesn’t normally do my hair and today is the first time we’ve met, however she makes you feel like you’ve know her for years. Sally made me feel very comfortable and relaxed- I felt in very capable hands. Sally was honest and gave me good personalised advice about my hair. She listened to me, it’s not often you get exactly what you want with your hair, but I certainly did today. Thank you Sally and Boilerhouse. ????

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Simply perfect.

Mollie Mciver
30th May 2019
Team Member: Sally
5.0
Appointment verified by SaloniQ Software

I booked a last minute appointment. I booked it with Sally. Sally doesn’t normally do my hair and today is the first time we’ve met, however she makes you feel like you’ve know her for years. Sally made me feel very comfortable and relaxed- I felt in very capable hands. Sally was honest and gave me good personalised advice about my hair. She listened to me, it’s not often you get exactly what you want with your hair, but I certainly did today. Thank you Sally and Boilerhouse. ????

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much Mollie

Simply perfect.

Mollie McIver
30th May 2019
Team Member: Sally
5.0
Appointment verified by SaloniQ Software

I booked a last minute appointment today. I booked it with Sally, Sally doesn’t normally do my hair and today is the first time we’ve met however, she makes you feel like you’ve known her for years. Sally made me feel extremely comfortable and relaxed during my appointment- I felt I was in very capable hands. Sally was honest and gave me very good advice, personalised to my own hair. I’ve left the salon feeling amazing and my hair is completely refreshed. I adore what Sally has done with my hair, she really listened to me- it’s not often a hairdresser manages to get your hair exactly how you want it but Sally certainly has. Couldn’t be happier with it. Thank you Sally and boilerhouse Jesmond. ????

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much Mollie

Perfect

Edward Warrington
30th May 2019
5.0
Appointment verified by SaloniQ Software

Mint, as per.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much Edward

Great as always

Damian Parry
30th May 2019
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Always good!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much Damian

Great relaxing experience

Jenny Johnstone
29th May 2019
5.0
Appointment verified by SaloniQ Software

Alexa was fabulous, I left with great nails and eyebrows and feel thoroughly relaxed and refreshed.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much Jenny

Just the best

Catherine O'connor
25th May 2019
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Molly as ever gave me a superb cut. She is always enthusiatic , takes on board any suggestions I make and offers good advice. I like coming to Boilerhouse, there is a pleasant atmosphere in the Salon.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much Catherine

Returning customer

Charlotte Barron
24th May 2019
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Molly is always efficient, always listens to what you ask for and offers advice in order to complete the perfect style for you. The rest of the team also look after you and make you feel at ease from the moment you walk through the door:

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much Cahrlotte

My 3rd visit!

Alison Grabham
24th May 2019
Team Member: Jo
4.5
Appointment verified by SaloniQ Software

A good salon with a fantastic atmosphere and really friendly staff. Just love my stylist Jo.....best haircut I’ve ever had and sooo good to chat to!!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much alison

Complete relaxation

Lucy Croft
24th May 2019
5.0
Appointment verified by SaloniQ Software

I found the whole experience from beginning to end brilliant. I will definitely be back.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks so much Lucy

Very stylish salon

Stuart Sim
24th May 2019
Team Member: Nina
5.0
Appointment verified by SaloniQ Software

Always a great experience, great cut and good banter

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Would recommend!

Anonymous
23rd May 2019
Team Member: Jo
5.0

Jo was amazing. I came into the salon with super long hair, with a photo of my desired hairstyle (a short cut) but that was it, she worked out exactly what I wanted and cut it fab!! I will be back. Couldn't recommend enough!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Amazing

Kamal Sander
22nd May 2019
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

Always amazing. Hair is the best I’ve had, receptionist always helpful and very sweet. Atmosphere perfect.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Amazing

Catherine Tempestoso
22nd May 2019
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lucy was so lovely and I love my hair! Amazing service

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Haircut

Clare
18th May 2019
Team Member: Ruby
5.0

Ruby was brilliant. She gave me just what I'd hoped for. So pleased. Thank you, Ruby!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

The best

Sarah Hodgson
16th May 2019
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

I’ve seen jo for a lot of years now and she consistently puts 110% into my hair every time. I always leave feeling amazing. The Boilerhouse itself is quirky, gorgeous and unique.x

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you much

Wonderful 1hour

Rosamund Stansfield
16th May 2019
Team Member: Nina
5.0
Appointment verified by SaloniQ Software

Wonderful . All the staff and the head massage and the massage chair and the staff. Thank you to all of you.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Restyles/ colour/ blow dry

Olive Rutherford
16th May 2019
Team Member: Margaret
5.0
Appointment verified by SaloniQ Software

Margaret has been my hairdresser for a great number of years now - I have occasionally had to try others (Big mistake ) I find her to b the best always luv my hair / cut after my appointment s .

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Another great haircut

Julia Morrison
16th May 2019
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

As ever, a fab experience from start to finish. Thank you Boilerhouse xx

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Yer another sesh with Victoria

Derek Beer
14th May 2019
Team Member: Vicky
4.5
Appointment verified by SaloniQ Software

I’ve had around 250 cuts from Victoria so I guess she’s doing something right.
She’s the longest “relationship” I’ve had with any woman!!
We celebrate our 25 years in 2021. Finding the right present will be a nightmare.
High maintenance !! ✔️

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

First Choice Salon

Kay Murdoch
11th May 2019
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

I would not go anywhere else for my hair. Over the years, Michael has patiently stood over me while I ponder various variations on a theme, and he has always understood how my hair works and what suits me. It is always a pleasure.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Hair cut

Aileen Taylor
10th May 2019
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Fantastic as always

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Happy Hair

Linda Ross
10th May 2019
Team Member: Margaret
5.0
Appointment verified by SaloniQ Software

Margaret is a fabulous hairdresser and I always leave feeling younger. The atmosphere in the salon is laid back but not too much so. I enjoy my visits. ????

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Ms

Claire Williams
9th May 2019
5.0
Appointment verified by SaloniQ Software

Excellent service. very welcoming and hair outstanding

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Fabulous service usual

Jan Cowell
9th May 2019
5.0
Appointment verified by SaloniQ Software

I've been going to the salon since it opened and have always been more than happy with my treatments. Gabi does my colour and Kim my cut. They are both excellent.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Long-standing customer

Lucy
7th May 2019
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

I have been going to Boilerhouse and Michael has been cutting my hair for years. The staff are always friendly, professional and I can rely on Michael to give me a great cut. My mum also goes to him when she’s up from London!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Cut & colour

Catherine Dias
7th May 2019
Team Member: Gabi
4.5
Appointment verified by SaloniQ Software

Fab as always

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Cut & colour

Catherine Dias
7th May 2019
Team Member: Vicky
4.5
Appointment verified by SaloniQ Software

Five stars as always.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Colour with Molly, cut with Vicky

Rachel Platten
4th May 2019
5.0
Appointment verified by SaloniQ Software

Always a lovely colour with Molly and cut with Vicky. I've gone to Boiler House for almost 20 years because their stylists are talented, experienced and they diligently focus on delivering what the client asks for their hair.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Always an amazing experience

Ali Tarn
4th May 2019
Team Member: Margaret
5.0
Appointment verified by SaloniQ Software

I always look forward to my appointments at the Boilerhouse and today was no different. The atmosphere is amazing, the staff are so friendly and welcoming and the level of expertise is outstanding. I always feel confident that Margaret will weave her magic and create an amazing style and today she totally restyled my hair, tamed my mane and I left the salon feeling absolutely fabulous.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much

Fabulous colour

Kay Rooney
4th May 2019
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

So pleased with my colour today from Jo, thank you!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you so much