Boilerhouse Hair and Beauty Salon Jesmond

9 Acorn Rd, Newcastle upon Tyne, Tyne and Wear, NE2 2DJ

About us

Boilerhouse was born from the creative vision of Kim Le-Neveu and Steve Jones, hairdressing heavyweights with over 30 years salon experience apiece. In their early careers both spent time with Vidal Sassoon, with Steve developing managerial experience at the South Molton Street branch and Kim teaching at the renowned Vidal Sassoon Academy.
The pair then spent 3 years touring the Far East, delivering training seminars on the latest hair techniques and styles. Before returning home the pair spent time in Australia, becoming involved in fashion and photography work for top magazines.
On returning home, Kim and Steve found themselves in great demand; the logical next step was to open their own premises. Boilerhouse opened its doors in Newcastle in 1985 and rapidly established a well-earned reputation as a leading salon in the region.
Boilerhouse has since gone from strength to strength, with Kim as the head stylist / trainer and Steve taking on the role of full-time salon manager. The salon has consistently proved to be a hit both with customers and within the fashion world. The team are regularly involved in fashion events, with Boilerhouse cuts and styles being published in most major national and international hair magazines.

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Opening hours

Monday Closed
Tuesday 09:00 - 20:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 20:00
Saturday 08:00 - 17:00
Sunday Closed

Reviews

4.89
1,067 verified reviews
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Value
Result
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Not happy!!

CBL
17th Feb 2022
2.0

Been going here and to their Ouseburn location for over a year now but last visit was a MESS! I’d bleached my own hair (as they charged £110 for foils and tone and I couldn’t justify doing that all the time) and it didn’t look good. I came in to get it fixed and THREE people looked at my hair and all three had different opinions. They ended up doing a root smudge with a semi permanent colour and just ignored that I had dark streaks throughout my hair and spots that definitely needed a tone. Also because it’s a semi permanent colour after two hair washes it’s already faded!! So disappointed especially because I was expressed that I want light hair and they told me to come back in a few weeks for LOWLIGHTS! Will not be going back which is a shame because I used to really like this place.

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First vosit

Susan Patterson
15th Feb 2022
Team Member: Izzie
5.0
Appointment verified by SaloniQ Software

I'm wanting to grow my hair, got good advice and although not much taken off I came out of Salon feeling much happier for my visit.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Susan !
Regards Team Boilerhouse Jesmond

Cut and Finish

Natalie Thomas
15th Feb 2022
Team Member: Sophie
5.0

Sophie was lovely and pleasant! She knew exactly the style I was looking for and I am so happy with the results! I will definitely be booking with her next time.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Natalie !
Regards Team Boilerhouse Jesmond

Fab nails

Beccy Say
15th Feb 2022
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Loved my nails and Amy was really friendly and reassuring. She gave me great advice about brows too so I’ll be back for those.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Becky!
Regards Team Boilerhouse Jesmond

Great experience

Rebecca Say
15th Feb 2022
Team Member: Sophie
5.0

This was my first time visiting the salon since the pandemic and I was really impressed. The atmosphere was welcome and friendly, it felt really safe
and I was really pleased with my cut and colour. Sophie gave me great advice about colour, style and how to style at home. Felt like a new woman when I left, thanks!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Rebecca !
Regards Team Boilerhouse Jesmond

First class service

Anonymous
14th Feb 2022
5.0

excellent care, true specialist

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks !
Regards Team Boilerhouse Jesmond

Highly reccomend

Sophia Wasdington
11th Feb 2022
Team Member: Nina
5.0

Lovely salon and loved how they styled my hair.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Sophia!
Regards Team Boilerhouse Jesmond

Too form from Nina

Helene Brandon
11th Feb 2022
Team Member: Nina
5.0
Appointment verified by SaloniQ Software

Another fabulous cut showcasing my lovely grey hair

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Helene !
Regards Team Boilerhouse Jesmond

Restoring me to myself!

Angela Foley
11th Feb 2022
Team Member: Nina
5.0
Appointment verified by SaloniQ Software

As always my recent experience at the Boilerhouse was relaxing and enjoyable.Nina knows how I like my hair -almost better than I do-knows what suits me and gave me a great cut.She does it in a relaxed way ,making my trip to the Boilerhouse a positive experience.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Angela!
Regards Team Boilerhouse Jesmond

Cut and blow dry

Jane Richardson
11th Feb 2022
Team Member: Izzie
5.0
Appointment verified by SaloniQ Software

Extremely professional and takes care to understand what I want. I am happy every time I leave the salon.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Jane !
Regards Team Boilerhouse Jesmond

Haircut with Michael

Julie Sengupta
8th Feb 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Thank you so much Michael for a fabulous haircut, I’m so pleased with my hair and you really made sure that I got a great haircut today. Thank you also for fitting me in without an appointment, fantastic service and very professional!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Julie !
Regards Team Boilerhouse Jesmond

great cut

Michael Potts
6th Feb 2022
Team Member: Nina
5.0
Appointment verified by SaloniQ Software

excellent haircut and friendly company

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Michael !
Regards Team Boilerhouse Jesmond

Lovely salon

Steff Christie
5th Feb 2022
Team Member: Izzie
5.0
Appointment verified by SaloniQ Software

Love Boilerhouse, lovely friendly staff, love the decor and location and Izzie is an amazing stylist, love how she does my hair

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Steff!
Regards Team Boilerhouse Jesmond

Wavy blow dry

Saba Mariam
5th Feb 2022
4.5

Exactly how I wanted it to look, Nina listened and took on board what I wanted and I love it.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Saba !
Regards Team Boilerhouse Jesmond

Thank you

Ros Stansfield
4th Feb 2022
Team Member: Nina
5.0
Appointment verified by SaloniQ Software

Lovely people, lovely atmosphere.
Excellent haircut.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Ros!
Regards Team Boilerhouse Jesmond

Curly hair

Jane
3rd Feb 2022
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Relaxed atmosphere, products are lovely and Vicky always does a great job on my curly hair

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Jane !
Regards Team Boilerhouse Jesmond

fabulous

Kim Johnson
3rd Feb 2022
Team Member: Zarah
5.0
Appointment verified by SaloniQ Software

I was quite nervous having my haircut as I have some alopecia.
Zarah was great and we talked about this before hand she filled me with confidence.
I have been going to boilerhouse since it opened and I have to say that the hair stylists are great but I think the cut I had today by Zarah is exceptional
Thank you so much you have made my day.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you !
Regards Team Boilerhouse Jesmond

Couldn’t ask for a better experience!

Nicholas Cook
2nd Feb 2022
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

I had my very first perm done today with Vicky and it is everything I wanted. Vicky made me feel comfortable and relaxed the entire time and talked me through everything she was doing. The perm turned out amazing! The best experience I’ve had at a salon. Thank you Boilerhouse and thank you so much Vicky!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you !
Regards Team Boilerhouse Jesmond

Blonde Highlights

Sophie Mclean
2nd Feb 2022
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

I’ve been coming to Sophie at Boilerhouse for years and my hair is always amazing! She does my highlights perfectly every time.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Sophie !
Regards Team Boilerhouse Jesmond

Amazing ?

Sumeara Khalil-Khan
1st Feb 2022
Team Member: Zarah
5.0
Appointment verified by SaloniQ Software

She is an absolute gem and I am so glad I found a hairdresser as amazing as Zarah moving up to Newcastle was daunting enough especially leaving my hairdresser who I’ve been going to for a number of years but finally I found boiler house and can wholeheartedly say it’s a beautiful salon with very talented hair stylists Zarah being one of them 4 years later and can honestly say I’m one very happy customer ?

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you Sumeara !
Regards Team Boilerhouse Jesmond

My enjoyable Boilerhouse experience!

Catherine O Connor
1st Feb 2022
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Great as ever!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Catherine
Regards Team BoilerHouse Jesmond

Lovely baliage

Roxana Montazerian
1st Feb 2022
5.0
Appointment verified by SaloniQ Software

I have got a lovely baliage and I am highly satisfied, exactly sam as picture I showed. Staff were super friendly and nice. ❤️❤️
I don’t my staylist name, she was a beautiful slim short black hair girl.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Roxana !
Regards Team BoilerHouse Jesmond

1st Visit

Carole Longstaff
28th Jan 2022
Team Member: Gabi
5.0
Appointment verified by SaloniQ Software

My 1st visit & felt very welcomed by all the staff . Beautiful decor inside & good advice & I love my hair so much it’s a beautiful color & cut & style . I feel very glamorous thank you x

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Carole that’s what we like to hear !
Regards Team Boilerhouse Jesmond

Brilliant stylist

Kay Marsh
28th Jan 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Excellent cut and blow dry. Michael always listens to what I want and makes great suggestions.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Kay.
Regards Team Boilerhouse Jesmond

Excellent salon

Kay Marsh
28th Jan 2022
Team Member: Gabi
5.0
Appointment verified by SaloniQ Software

Fantastic advice and colour.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Kay .
Regards Team Boilerhouse Jesmond

Perm

Abby
26th Jan 2022
Team Member: Vicky
4.5
Appointment verified by SaloniQ Software

Vicky is lovely and did a great job with my perm! I would thoroughly recommend her.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Abby.
Regards Team Boilerhouse Jesmond

Happy Customer!

Judith P.
25th Jan 2022
Team Member: Zarah
5.0
Appointment verified by SaloniQ Software

Lovely cut and colour!! As always, I'm very pleased!
Thankyou Zarah

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Judith !
Regards Team Boilerhouse Jesmond

the best

Erin Holmes
25th Jan 2022
Team Member: Izzie
5.0
Appointment verified by SaloniQ Software

obsessed with the results!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Excellent!
Regards Team Boilerhouse Jesmond

Amazing haircut

Christy Macdonald
22nd Jan 2022
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Booked a last minute appointment at 8 o clock in the morning and my hair was done amazingly! Vicky was very warm and welcoming and made sure I had a cup of coffee as she did my hair.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Christy !
Regards Team Boilerhouse Jesmond

Gr8 cut

Wendy
22nd Jan 2022
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Molly did a fab job as always Thankyou

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Wendy !
Regards Team Boilerhouse Jesmond

Perm

Catriona Macdonald
20th Jan 2022
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Love my hair. Vicky did a great job and wasn’t painful like some of my perm experience. Very happy.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Catriona!
Regards Team Boilerhouse Jesmond

20/01 11am

Alicja Sewell
20th Jan 2022
Team Member: Izzie
5.0

Izzie was lovely, chatty and attentive. Totally transformed my hair I love it!! thanks :) x

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Alicia!
Regards Team BoilerHouse Jesmond

Hair by Lucy!

Anna Maddox
19th Jan 2022
Team Member: Lucy
5.0

Lucy was amazing, the colour of my hair is perfect! So happy with the full experience. Can’t wait to come back!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Anna!
Regards Team Boilerhouse Jesmond

Lovely & Caring

Elle Cole
19th Jan 2022
4.5
Appointment verified by SaloniQ Software

They looked after me well & were so polite and kind. Really lovely atmosphere. Not a single fault, so lovely & made me feel comfortable.

An issue I had was my treatments came to £89, and with 30% student discount I should’ve only paid £62.30 but I was charged £72.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Elle!
Regards Team Boilerhouse Jesmond

First class

Angela Obrien
15th Jan 2022
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Very pleased with cut and colour by Gabi and Molly. Will definitely return. My hair looks so healthy and love the shape.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Angela !
Regards Team Boilerhouse Jesmond

Ms

Sarah A
15th Jan 2022
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Fabulous from start to finish! Love my cut and everything was done with such care and attention - felt like the only person in the salon. All of the staff were lovely.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Sarah !
Regards Team Boilerhouse Jesmond

Great salon

Ella Brown
15th Jan 2022
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Loved my balyage and cut by Molly

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Ella!
Regards Team Boilerhouse Jesmond

Great service

Rachel Aziz
14th Jan 2022
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Always love my hair after Vicky cut and styles it.
Lucy does a really good colour match.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Rachel !
Regards Team Boilerhouse Jesmond

Cut and finish

Valerie Sutherland
14th Jan 2022
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Salon always clean and tidy. I feel very comfortable (re:covid). Vicky is a excellent stylist.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Valerie!
Regards Team Boilerhouse Jesmond

Hair

Denise Taylor
13th Jan 2022
Team Member: Zarah
5.0
Appointment verified by SaloniQ Software

Very pleased with my cut & colour Zarah has done a great job as always

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Denise!
Regards Team Boilerhouse Jesmond

five stars

nia harries
12th Jan 2022
Team Member: Molly
5.0

amazing salon and i’m so happy with my hair!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Nia!
Regards Team Boilerhouse Jesmond

Perfect hair cut

Aileen Taylor
12th Jan 2022
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

As always a great hair cut

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Aileen !
Regards Team Boilerhouse Jesmond

Nina is wonderful

Stuart Sim
12th Jan 2022
Team Member: Nina
5.0
Appointment verified by SaloniQ Software

Nina has cut Stuart’s hair for many years and always makes a great job of it. All with the addition of her skill of easy conversation and banter

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Stuart !
Regards Team Boilerhouse Jesmond

Lash and brows

Anonymous
11th Jan 2022
5.0

Had my brows and lashes tinted, Amy did a fab job

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks anonymous!
Regards Team Boilerhouse Jesmond

Gratitude

Isabella Park
10th Jan 2022
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

Sophie completely got what I was after. It looked lovely, Thankyou Sophie! And a very relaxing experience. Sophie has a gentle touch. I’d do it again.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Isabella !
Regards Team Boilerhouse Jesmond

LOVE

Nikita Smith
10th Jan 2022
Team Member: Sophie
5.0

Absolutely LOVE my hair. Haven’t been to a salon in two years and I got a cut and colour and it looks like so healthy and pretty. I let Sophie choose the colour and I’m so happy I did. Every staff member was so friendly and made me feel so welcome. I will definitely be going back there every time now ?

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Nikita !
Regards Team Boilerhouse Jesmond

Deluxe cut and blow dry

Olivia Whittingham
5th Jan 2022
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Great cut and blow dry exactly what I wanted and gave me great styling tips for my new style!

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Olivia!
Regards Team Boilerhouse Jesmond

First visit

Lesley Eccleston
5th Jan 2022
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

A very pleasant welcome for my first visit.
Very pleased with my new style and will be making another appointment with Vicky.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Lesley !
Regards Team Boilerhouse Jesmond

Great

Josephine Montgomery
29th Dec 2021
Team Member: Zarah
5.0
Appointment verified by SaloniQ Software

5 ⭐️ stars would recommend

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Josephine!
Regards Team Boilerhouse Jesmond

Boilerhouse Jesmond

Elizabeth Purcell Smith
27th Dec 2021
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Vicki can always anticipate what I want, articulating it better than I can. I trust her completely. The whole experience was pure Christmas therapy.

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Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks Elizabeth !
Regards Team Boilerhouse Jesmond